Customer experience jobs in Mitcham
Are you a business? Hire customer experience candidates in Mitcham
- ZHI C limited
Procurement Officer7 days ago£35000–£40000 yearlyFull-timeMitchamKey Responsibilities - Develop procurement strategies for luxury goods. Preferably with Chinese language skills for the East Asian market. -Build and maintain supplier relationships, negotiate terms, and manage contracts. -Conduct market research to identify suppliers and products that fit the company brand. -Monitor supplier performance and resolve issues promptly. -Assist in managing the procurement budget and cost-saving initiatives. -Maintain accurate procurement records and ensure compliance with trade regulations. -Prepare purchase orders and coordinate timely deliveries. -Stay updated on industry trends and best practices. -Offer detailed brand and product information to assist purchasing decisions. -Provide excellent customer service to passengers selecting luxury products. Work towards sales targets by delivering outstanding service. Who are we looking for (qualifications, experience and skills) -Ideal education includes a bachelor’s degree in business, Supply Chain Management, or a related field. -2-3 years’ experience in procurement or sales, preferably in luxury goods. -Proficiency in Mandarin for client communication. -Strong analytical skills for cost-saving and market trends. -Familiarity with procurement software and Microsoft Office. -Knowledge of international trade regulations. -Excellent organizational, negotiation, and communication skills. -Ability to collaborate effectively in team environments.
Easy apply - Commonside Cafe
Barista9 days ago£10.55–£13.15 hourlyFull-timeMitchamCommonside, a new coffee shop selling artisan coffee, toasties, pastries and cakes will be opening in Mitcham, South London in June. We are seeking skilled and enthusiastic baristas/ general cafe staff to join the brand new team. As a new team member, you will be responsible for providing exceptional customer service and preparing a variety of coffee and tea beverages. If you have a passion for coffee, enjoy working in a fast-paced environment, and have excellent customer service skills, we would love to hear from you. All staff will be expected to undertake all duties to support the running of the cafe including food handling, cleaning, opening and closing. Duties: - Prepare and serve a variety of coffee and tea beverages, including espresso-based drinks, and specialty drinks - Take customer orders and provide recommendations based on their preference - Operate espresso machines, grinders, and other equipment to prepare beverages - Ensure the quality and consistency of all beverages served - Maintain cleanliness and organization of the coffee bar area - Handle cash transactions and operate the cash register - Prepare food and present as needed - Provide friendly and efficient customer service at all times - Support the running of the shot through cleaning, serving and other general duties Qualifications: - Previous experience as a barista or in a similar role is preferred - Basic math skills to handle cash transactions accurately - Knowledge of food safety regulations and best practices - Right to work in UK - Excellent time management skills to ensure prompt service during busy periods - Ability to work in a fast paced environment while maintaining attention to detail - Strong communication and interpersonal skills to interact with customers and team members effectively. - Please note that this job description provides a general overview of the responsibilities, duties, and qualifications required for this position. It is not exhaustive or comprehensive. The responsibilities may be subject to change based on operational needs. If you are passionate about coffee, have excellent customer service skills, and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity. Job Types: Full-time, Part-time, Temporary contract, Fixed term contract, Zero hours contract Contract length: 12 months Pay: £10.55-£13.15 per hour Expected hours: 4 – 40 per week Benefits: Discounted or free food Employee discount Store discount Schedule: 10 hour shift 8 hour shift Day shift Every weekend Monday to Friday Weekend availability Weekends only Experience: Barista experience: 1 year (required) Hospitality: 1 year (required) customer service: 1 year (preferred) Work Location: In person Reference ID: Barista/ All Rounder Expected start date: 21/06/2024
Easy apply
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