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Exciting opportunity! Nine Rooftop Restaurant- Pan Asian Located on the rooftop of Raddison Red Hotel. We are looking for an ambitious, dedicated and service-oriented Head Chef to join the team at Nine Rooftop Restaurant. Working within a diverse, inclusive, and supportive environment, you will be part of a team which will pride with our values of Personality, Passion, Respect, Working Together and Creativity. Key Information Address: North Greenwich Head Chef duties and responsibilities Design menus that enhance customers’ culinary experience while keeping up high quality standard. Submit cost proposals for menu items, monitor budgeted food cost. Control food delivery product quality and stock take. Provide feedback regarding the food quality, stock of large bulk purchases. Ensure that all food preparation is in accordance with regulatory guidelines. Design standardized food presentation guidelines for each dish. Monitor inventory levels of commonly used items. Look for ways to reduce spoilage of infrequently used items. Hire, train, and manage staff about proper kitchen sanitization methods. Requirements and skills Proven experience as Head Chef in a similar property size or direct Head Chef assistant in larger operation. Exceptional proven ability of kitchen management Ability in dividing responsibilities and monitoring progress Outstanding communication and leadership skills Up to date with culinary trends and optimized kitchen processes Good understanding of useful computer programs (MS Office, restaurant management software, POS) Credentials in health and safety training – Supervisor Food Safety certificate required. To provide a high standard of food production in the interests of our customers To ensure the kitchen is managed efficiently and professionally To make food purchases within the agreed budget and to maximise gross profit, which will include the effective management of staff levels and payroll costs To order, store and manage all food items and ensure compliance with current legislation. – To develop staff in achieving consistently high standards of food production and cleanliness in the workplace and to encourage a continual improvement process
JOUFFRE LTD Established in 1987 in Lyon, a city renowned for its rich textile heritage, Jouffre Inc. stands at the pinnacle of luxury upholstery and window treatments. While our roots are deeply anchored in France, our expertise stretches globally with dedicated craftsmen and teams stationed in New York, Lyon, and Rabat. Serving the visions of the world's most distinguished interior designers, we've been entrusted with projects spanning private residences, renowned hotels, and other prestigious spaces. At Jouffre, our daily mission is to breathe life into time-honored craftsmanship, translating the audacious visions of international designers into tangible luxury. Beyond our craft, we are staunch believers in nurturing the growth of our team members. We foster an environment that celebrates initiative, autonomy, responsibility, and unwavering dedication. Join us, and be a part of a legacy where tradition meets innovation. This year 2024 will once again mark the history of Jouffre as we seek to develop a new workshop in London, Jouffre Limited. This project represents much more than a simple expansion, it’s for us a real challenge and an opportunity to build something remarkable again. MAIN OBJECTIVE OF THE POSITION What is exciting is that everything has to be developed! From the search of the ideal location to the recruitment of an exceptional team and its management, including the acquisition of equipment and the development of production processes. Every day will be a new step in building a truly special new workshop. To give you a little more detail, you will be responsible for the workshops as well as all production within the company. By maintaining a very high level of requirements in terms of results and involvement, you will be in charge with the Country Manager of the serenity, well-being, pleasure at work of the team that we are going to recruit as well as of their personal development. As part of our values (rigor, transference, perseverance, creativity) you will have to encourage them to make decisions and initiatives. This will ensure their commitment and lead to customer satisfaction. Your ambition? Achieve Jouffre’s human and economic performance objectives! RESPONSIBILITIES & MISSIONS Development of the workshop (with the Country Manager) - Identifies and evaluates opportunities for setting up the workshop in London. - Manages the search, selection and negotiation of premises for the workshop. - Oversees the layout of the production space, ensuring it complies with safety standards and production requirements. Purchases of Machines and Equipment - Identifies the needs for equipment and machines for the workshop. - Manages the process of purchasing, delivering and installing the machines needed for production. Project Coordination - Collaborates with the Country Manager to understand customer needs and plan projects accordingly to align production goals with overall business strategy - Organize, coordinate and monitor daily production schedules and ensure you meet deadlines and time and quality requirements - Communicates regularly with various internal and external stakeholders to ensure effective coordination of production activities - Ensures quality control at all steps before carrying out delivery operations Management of Supplies and Inventories - Established partnerships with suppliers of materials and supplies necessary for the production - Manages inventory efficiently to ensure availability of materials needed for the production Recruitment and Team Management - Initially carries out seat upholstery and drapery work depending on the clients needs - Recruits, trains and supervises a team of experienced upholsterers - Develops training programs necessary to ensure quality and consistency of work Once the team is established and as Manager, supervises the team's performance and provides support to foster a productive and motivating work environment. Trust your teams and give meaning to their daily missions. You must succeed in soaking up the F-Form Company culture which should be at the heart of your concerns. Management Missions - Create and implement your optimal organization and related processes - Define and monitor KPIs and ensure objectives are achieved - Carry out individual interviews with your teams - Create a climate of trust in the team through communication - Make yourself available to your teams and support them towards autonomy - Ensure the training, skills development and development of your teams - With kindness, set your level of requirements and your expectations of involvement, challenges and teams! We are still a little craft company, your missions and your role are intended to evolve according to the needs of the company, your desires, your progress, your proactivity and the opportunities that you could identify. This job offer constitutes the basis of your mission and allows you to list the fundamentals that you will have to ensure. It’s not a limiting framework but the starting point of the mission that you are going to create! PROFILE To succeed in this amazing project, we will need people who share our passion for craftsmanship, our determination to push boundaries, and our commitment to excellence. We are looking for creative individuals, innovators who don't shy away from the unknown, leaders who know how to transform obstacles into opportunities, starting with you! We are looking for a candidate who is an Upholsterer with a minimum of 10 years of experience and who ideally has experience in production management, projects and team management or at least a great desire to improve skills in these areas! Of course, planning and monitoring production in a manufacturing workshop no longer holds any secrets for you! Perfectly autonomous and agile, you like challenges and you know how to inspire a team and support a company in its human and economic performance and international development. You are a truly positive, dynamic, proactive and optimistic leader even if you have character because you know how to question yourself. Your communication, your organization and your ability to manage tense situations are your main strengths. You are constantly proactive and you like to take initiatives. Acting results-oriented and proactively, we are counting on you to take charge of all production and operations at Jouffre Limited and develop this company! Together we have the opportunity to create a place where ideas come to life, where quality is unquestionable and where every piece is a work of art. Let's make it happen! Prerequisites: - Be a professional upholsterer with 10 years of experience - Experience required in the high-end sector - Be bilingual in English, French is a plus - Have worked in London or at least a good knowledge of the London market - Have good command of IT tools - Have had an experience in project management, production and team management (Management) is a real plus ADDITIONAL DETAILS Location: London Type of Contract: Full Time Starting Date: April / May 2024 (with prior training in our workshops in Lyon) Manager: Caroline Deschamps (Country Manager) Salary: £48,800.00 gross per year with benefits: 1.5 days holiday per month plus bank holidays (according to the British Law) 1 day holiday will be earned each year up to a maximum of 25 days holiday per year International health insurance to be provided by the company (April International) Monthly travelcards to be paid by the company 2 first monthly rent to be paid by the company 4 round trips to Paris to be paid by the company (if originally based in France)
Role Overview A head waiter, also known as a head server, plays a crucial role in restaurants, hotels, and similar hospitality settings. They oversee the dining experience, manage food and beverage orders, and ensure exceptional service for patrons. As a head waiter, you’ll lead the wait staff during your shift, ensuring smooth operations and customer satisfaction. Responsibilities Supervising Service:Manage table settings, ensuring they are clean, organized, and properly set. Oversee food orders, ensuring accuracy and timely delivery. Coordinate with kitchen staff to ensure efficient service. Customer Interaction:Greet customers warmly and seat them promptly. Provide menu recommendations and answer questions about dishes and prices. Handle customer complaints calmly and professionally, aiming to resolve issues promptly. Payment Processing:Take payments from diners, including cash, credit cards, or other forms of payment. Ensure accurate billing and provide receipts. Training and Leadership:Train new wait staff, familiarizing them with protocols, menu items, and service standards. Assign opening and closing duties to staff members. Monitor wait staff performance and address any issues. Health and Safety Compliance:Maintain knowledge of health and safety standards in the hospitality industry. Communicate safety and hygiene protocols to servers to maintain a clean and hygienic environment. Skills Required Food Preparation:Understand food preparation processes, including proper cooking temperatures. Monitor portion sizes and presentation to enhance customer appeal. Excellent Customer Service:Make menu recommendations to customers. Serve patrons within a reasonable timeframe. Handle customer complaints professionally. Health and Safety Standards:Comply with hygiene and safety protocols. Ensure a clean and safe dining environment. Qualifications Experience:At least 1 years of experience working in a hotel or restaurant. Familiarity with restaurant operations and service standards. Education:Secondary school certificate or equivalent.
The Red Shield pub is set to open in Spring 2024 in Waddesdon. We are looking to appoint key roles now in order to invest time in training and preparation for this exciting new opening in the village. A sister venture to the well established Five Arrows Hotel, the Red Shield will provide another opportunity for dining and entertaining for locals and visitors to Waddesdon Manor. The Pub Manager understands their role as an ambassador for Red Shield Pub and the Rothschild Foundation and displays pride in our products, services, and delivery of exceptional customer service, maintaining the high standards of food service in keeping with Waddesdon’s reputation. As a Pub Manager, you will ensure the smooth launch and running of the establishment; • Responsible for all daily operational aspects of the Red Shield • Maintain close control of wages and GP within budget • Provide excellent customer service, making every visitor’s experience remarkable and unique. • Ensure that the serving of food is timely, consistent, and to the highest possible standard. Liaise with the Head Chef to agree as to how you both wish each dish to be served. • Monitor customer satisfaction • Ensure that information management is meticulously maintained • Work closely with the General Manager (Hospitality) and the Red Shield Head Chef to develop the business strategy People Management: • Mentoring and guiding junior team members, fostering a culture of growth and development. • Ensure staff are trained, engaged, and proactive. • Provide strong strategic and operational leadership to the team. Ensuring the vision, values and culture are fully embedded, with clarity on objectives across the pub. • Responsible for ensuring all team members are meeting regulations, including sanitary and food safety guidelines, and checking customers identification to confirm legal drinking age. • Ensure that all front of house staff follow Health & Safety and hygiene legislation, as well as the Red Shield Standards of Procedures. • Ensure your team stays guest focused and nurture an excellent guest experience. • Ensure that all team members are respecting pub fixtures and fittings, and that the General Manager (Hospitality) is notified of all breakages and equipment failures. • Act as Fire Warden and First Aider Financial & Performance Management: • Comply with all company financial procedures • Ensure firm control of costs in pursuit of profitability, efficiency, and guest satisfaction. • Ensure every effort is made to achieve budgeted sales and operating expenditure budgets. • Undertake accurate weekly and monthly reporting and forecasting. • Supervision of takings and the reconciliation of tills with daily takings. Ensure that all discrepancies are accounted for and reported to the General Manager (Hospitality) within 24 hours. • Checking and balancing of staff and petty cash floats and the ordering of extra floats when needed from the Accounts Department. Hours: 48 hours per week, on a seven day rota to include weekends. Evenings and split shifts as required by the business. Hours of work to suit the needs of the business (exclusive of breaks) and will be planned as far in advance as possible. £35,000 plus discretionary service charge Benefits: • Annual Leave: 33 days increasing to 36 days after 3 years’ continuous service, 38 days after 5 years’ continuous service, and 40 days after 10 years’ continuous service (Bank holidays included). • Matched company pension scheme up to 10% of salary. • Parental Leave: 3 months fully paid (after one year of service). • 50% Discount in Catering Takeaway outlets and 20% in the Manor Restaurant and Stables Cafe, 20% in Retail, 20% at the Five Arrows Hotel. • Beautiful location working within the charity and heritage sector. • Excellent wellbeing support and a focus on staff engagement and leadership development. • Free parking. • All the profits we make goes to the upkeep and preservation of the House & Grounds. Waddesdon Manor was built by Baron Ferdinand de Rothschild between 1874 and 1885 to display his collection of arts and to entertain the fashionable world. Opened to the public in 1959, Waddesdon Manor is managed by the Rothschild Foundation, a family charitable trust, on behalf of the National Trust, who took over ownership in 1957. It’s home to the Rothschild Collections of paintings, sculpture and decorative arts.
Goldmills are hiring a Luggage Porter on behalf of our client, a popular 4* Hotel in the Waterloo area. We are looking for a friendly, confident individual who is passionate about delivering excellent customer service. The position is available on either a full-time or part-time basis and hours will be 9am - 5:30pm. Your daily duties will include but not restricted to; - Providing guests with a warm greeting upon arrival - Paying close attention to detail, ensuring you are always aware of customers needs - Provide information to guests, such as maps, brochures, tourist information etc. - Able to provide guests with recommendations on local attractions, restaurants, bars, events and places to see - Arrange special services for customers when required - Knowledge of all promotions and packages within the hotel and able to promote these to customers - Handle customer enquiries and relaying to Manager when required - Handle guest mail and messages ensuring they are responded to and managed promptly It is important that the right person is attentive and personable, pays close attention to detail and makes guest satisfaction a priority.
We are currently looking for an enthusiastic, energetic and hardworking individual to join our independent family business. You will be joining as a Receptionist, ideal for someone who has a background of working in a face to face customer service position. You will receive training when you join and be supported by your head of department and team members to ensure you have a smooth journey with us. Person Specification Previous Customer service experience (face-to-face) Intermediate level use of MS Office (Word, Excel) Able to communicate in English to CEFR B1- B2 (Intermediate) Confident with answering telephone and email queries Duties & Responsibilities Welcome, assist and direct guests correctly in a friendly and polite way. Provide high quality customer service at all times. Check the guests in/out, take payments. Manage telephone and reservations in a prompt and professional manner. Ensure that all correspondence is recorded and filed accurately as per the hotel and company standards. Ensure that all bookings are guaranteed, and no-show charges/late cancellation charges are applied where appropriate.
Job Title: Butler/head Waiter for Corporate Office with 5-Star Hotel Experience Are you a skilled and professional waiter/waitress with experience in 5-star hotels? We have an exciting part-time job opportunity for you! Job Description: We are seeking Butler/head Waiter to provide exceptional service to our corporate office clients. As a Butler/head Waiter you will be responsible for delivering an outstanding dining experience, ensuring the highest level of customer satisfaction. Responsibilities: - Provide exceptional customer service to corporate office clients - Set up and prepare dining areas and tables for service - Take orders and serve food and beverages - Maintain cleanliness and organization of the dining area - Assist with event setup and breakdown as needed Requirements: - Previous experience as a waiter/waitress in a 5-star hotel is required - Excellent communication and interpersonal skills - Ability to provide professional and attentive service to VIP clients - Flexible availability to work any day between Monday to Friday Pay Rate: £16 per hour If you have the skills and experience to excel in this role, please apply with your updated resume and a brief cover letter. We look forward to hearing from you! Note: Only shortlisted candidates will be contacted for an interview. Job Types: Part-time, Zero hours contract Salary: £16.00 per hour Benefits: Company pension Discounted or free food Employee discount Schedule: 10 hour shift 8 hour shift Day shift Monday to Friday No weekends Experience: Hospitality: 1 year (preferred) Bartending: 1 year (preferred) Ability to Commute: London, EC4V 4AA (required) Ability to Relocate: London, EC4V 4AA: Relocate before starting work (required) Work Location: In person Edit job-OpenView public job page Job Types: Part-time, Zero hours contract Salary: £16.00 per hour Benefits: Company pension Discounted or free food Employee discount Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Monday to Friday No weekends Experience: Hospitality: 5 years (preferred) Bartending: 1 year (required) Work Location: In person Edit job Open View public job page
We are looking for a full-time receptionist to work in one of our hotels in Chelsea, near Fulham Broadway station. This is a temp to perm position. Day shift. Pay rate-£14.75 per hour holidays inclusive Hotel Receptionist duties and responsibilities; Welcoming guests and checking their details against their bookings. Allocating guests to their rooms and providing keys. Answering phones from prospective customers and guests, taking messages, and delivering them. Responding to requests for help and information Preparing room bills and ensuring prompt payments. Checking guests out, taking payments and returning deposits All applicants must be eligible to live and work in the UK. Neway International Ltd is acting as an employment business.
About us: Central Electrical & Mechanical NW Ltd. is an electrical and mechanical engineering contractor operating within, but not limited to, the North West of England. With over 30 years of experience in the M&E industries under our belts, the firm now boasts a prolific portfolio spanning all manner of works. Such works include lighting, heating, air-conditioning, ventilation, plumbing, power, communications, security, and much more. We have a greater Manchester based clients in Hotels , bus stations , tram stations , factories and more that require maintenance mainly throughout the working day but will be required to work out of hours sometimes. Due to our unprecedented growth, there is an opportunity to join our team as a Maintenance Engineer. Duties: - Perform routine maintenance tasks, including inspecting equipment, troubleshooting issues, and making necessary repairs - Conduct regular inspections of the facility to identify potential maintenance needs - Develop and implement preventative maintenance programs to ensure the longevity of equipment - Building management systems, air handling units for temperature control and Dali lighting control systems as well as a wide range of renewables products such as ground source heat pumps and solar PV and AHU - Various works which may included electrical and mechanical works including plumbing - Coordinate with outside contractors for specialized repairs or installations - Keep accurate records of all maintenance activities and repairs - Respond to emergency maintenance requests in a timely manner - Collaborate with other departments to ensure smooth operations What we need from you: - Fluent in English, both written and verbal - Proven experience in a similar role - Strong mechanical knowledge, including experience with logic controllers and schematics - Excellent customer service skills - Ability to weld and perform electrical work is preferred - Demonstrated ability to maintain a high level of professionalism and leadership - ECS/CSCS Card - 18th Edition would be an advantage but not essential If you are a motivated individual with a strong mechanical background and a passion for problem-solving, we encourage you to apply for this position. We offer competitive compensation and benefits packages, as well as opportunities for career growth & paid training of your choice. Please note that only qualified candidates will be contacted for an interview. Thank you for considering this opportunity with us.
We are seeking a confident and experienced Receptionist to become part of our Front Office Team at Quest Apartments Hotels, Liverpool. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. Please note this is a part time role, working 24 hours a week. As our Receptionist, you will: Offer a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Take initiative in accommodating the customers’ needs in a resourceful manner Be pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensure that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. Here at Quest Apartments Hotels, we promote an Enterprising and Winning Mindset. Previous experience in a similar role is desirable; however, we are looking for candidates who have the right attitude to learn, good problem-solving skills and the ability to apply these to the job role. This is your opportunity to be part of our team as a Receptionist. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Health Insurance Refer a Friend bonus Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Ascott has about 94,000 operating units and more than 64,000 units under development, making a total of about 159,000 units in over 900 properties. As part of The Ascott Limited, Quest Apartments Hotels offers contemporary and sleek studios and apartments with modern comforts, business connectivity and additional services that can be customised to our guests’ lifestyle and needs, with prime locations worldwide. If you are excited by a career in Hospitality and have a passion for providing great customer service, we look forward to hearing from you. Required skills: Customer Service, Customer Focus, Time Management, Organisation Skills, Team Work, Attention to Detail, Communication, Problem Solving, Multitasking £11.00 per hour The leading serviced residence owner-operators, The Ascott Limited is a Singapore-owned company with over 30,000 operating serviced residence units in key cities of the Americas, Asia Pacific, Europe and the Middle East. Currently, with more than 22,000 units under development, the Company accounts to a total of more than 53,000 units in over 300 properties. With an award-winning portfolio spanning three prestigious brands, we offer the exclusive and refined experience of modern living, no matter where your travels take you next.
Travel is a journey. At Holiday Inn, we help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family. As Front Office Manager you will deliver a memorable guest experience and ensure departmental revenue and profit goals are met - always following safety and compliance requirements and local policies and procedures. This is an exciting opportunity for someone who enjoys providing excellent customer service and has strong administrative skills. The successful candidate will be responsible for creating a positive first impression for visitors and ensuring the smooth operation of the reception team. We’ll reward all your hard work with a great salary and benefits – including superb training, a uniform, free meals on duty, hotel discounts worldwide, access to a wide variety of discount schemes and the chance to work with a great team of people. The role involves shift work and working 5 days out of 7 including weekends. If your CV is a close match we will get in touch within 7 days. We have a legal obligation to ensure that all staff have the right to work in the UK, under the Asylum and Immigration Act . If we offer you a job, you need to show us evidence that you are entitled to work in the UK.
A new bazaar is opening at Walthamstow central and we are looking for casual staff to help us to manage the business. duties include Early opening & closing shops, maintaining proper cleaning, communicating with the customer in a nice manner others ad-hoc duties etc student wellcome Part-Full/Time