Customer hotel jobs in United Kingdom - Page 2

Stairlift Installation Engineer Jobs in Rotherham at Stannah Join Our Team! We have an exciting career opportunity for an enthusiastic Stairlift Installation Engineer to join our Rotherham Installation team. Candidates ideally need to be in the Rotherham area as you will be working in and around the surrounding areas. The role as a Stairlift Installation Engineer is to install and remove straight and curved Stairlift products within domestic settings. Ideal candidates will be of smart appearance, be self-motivated and enthusiastic, having the ability to demonstrate a high standard of workmanship. Candidates should have previous stairlift installation and testing experience with a mechanical/electrical background. Our culture of continuous improvement will ensure that you have every opportunity for training and development on new products. A valid full driving licence will be essential and we will also require a DBS check for this role. Responsibilities of a Stairlift Installation Engineer: The installations and removals of stairlifts Collecting stairlifts and equipment from the depot to deliver to site. Maintain a high level of customer service. Working within customer’s homes Develop and maintain an appropriate level of technical knowledge of products. Responsibility for checking lift specification when loading ensuring the suitability with the end user. Maintaining suitable records Delivering exceptional customer service Resolving issues to customer satisfaction Qualifications: Previous stairlift installation and testing experience essential Non-licensable work with asbestos (desirable) Full UK driving license required. DBS checks - required If you have previous experience working as a Stairlift Installation Engineer or Stairlift Engineer and are looking for a Stairlift Installation Engineer job in Rotherham, please click the "apply now" button or contact us for further information. Company Information We are a company who are pioneers of forward thinking, we never forget that vital to our success is the amazing people who work for us and the commitment we have to our customers. We have carefully selected following benefits which complement our employees’ lifestyles. Benefits Include: Market Aligned Salary, paid on a monthly basis Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits 25 days holiday, plus bank holidays Holiday scheme to buy extra days’ annual leave Pension Scheme. Matched contribution/salary sacrifice SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more Life Assurance Scheme Long Service award scheme, with holiday benefit Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more Employee Assistance Programme. A workplace initiative to support and enhance well-being Enhanced maternity and paternity provision Free parking We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Alljobs PandoLogic. Keywords: Installation Engineer, Location: Doncaster, ENG - DN1 1AB

We are looking for someone who has excellent customer service skills, interpersonal skills, attention to detail and has previous experience in a similar role in a luxury hotel environment.This is a full-time role and will be reporting into the Food & Beverage Manager.

Technical Sales Consultant Jobs in Birmingham at Stannah - Join Our Team! We have an exciting career opportunity for a Sales Consultant to join the Stannah Maintenance and Repair Division working at our Birmingham Service Branch The Technical Sales Consultant is to provide quotations and secure orders for minor repair opportunities within our client base. We are looking for individuals who have previous experience of sales or business development within a busy office environment, are target driven with a well-developed understanding of customer service excellence. The ideal candidate will have strong interpersonal skills, able to build and develop relationships, comfortable to interact across all levels of the organisation. Technical Sales Consultant Key Responsibilities : Identify and secure sales opportunities by building internal networks and targeting new and existing customers for minor repairs and equipment enhancements. Manage a strong sales pipeline to meet targets, ensuring accurate and timely quotes, proposals, and follow-ups for minor repair work. Maintain detailed records of all activities, including leads, quotations, meeting notes, and outcomes, using tools like Excel. Collaborate effectively with internal teams and external stakeholders, providing regular updates to the Branch Manager. Promote safety, quality, and the Stannah brand, while demonstrating flexibility, professionalism, and occasional travel within the service area. Technical Sales Consultant Requirements: GCSE English Grade C or above is required Technical background Proven Sales experience If you have previous experience working as a Sales Consultant or Technical sales and are looking for a Sales job in Birmingham , please click the "apply now" button or contact us for further information. Company Information: Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence. Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services. Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! Benefits Include: Competitive Salary, paid on a monthly basis Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits 25 days holiday, plus bank holidays Holiday scheme to buy extra days’ annual leave Pension Scheme. Matched contribution/salary sacrifice SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more Life Assurance Scheme Long Service award scheme, with holiday benefit Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more Employee Assistance Programme. A workplace initiative to support and enhance well-being Enhanced maternity and paternity provision Free parking company car allowance We reserve the right to close this vacancy early if we receive a high number of applications for the role. MandRBirmingham PandoLogic. Keywords: Sales Representative, Location: Halesowen, ENG - B62 8BH

Stairlift Engineer jobs in Birmingham England at Stannah join the team! Are you a qualified Domestic Engineer with Stairlift and home lift experience lookin g for a job at a market-leading family-run business ? Stannah, a global leader in the lift industry, is looking to recruit a qualified Stairlift Engineer. This is a great opportunity for someone with experience working within the lift industry to develop their skills and experience as this role will involve working on the domestic side. The ideal Stairlift Engineer will have proven experience as a Stairlift Engineer or Domestic Engineer within the lift industry, and you must have at least a NVQ level 2 in Lift Engineering or equivalent . This job is to cover a route across Birmingham Working Hours: 0800 to 1645 Mon- Thurs and 0800 to 1545- Fri Why Join Stannah: Stannah is a renowned name in the lift market, recognised for innovation, safety, and a commitment to quality. You will receive an attractive standby allowance and call-out payment on top of a competitive base salary. Our benefits include a profit share bonus scheme, life assurance, matched contribution/salary sacrifice pension, Discount Rewards Scheme, and Simply Health Cash Plan to help cover your health expenses. 25 days holiday, plus bank holidays plus the option to purchase additional Opportunities for career growth and advancement You'll have the autonomy to manage your service route, covering servicing, maintenance, and repairs on a wide range of stairlifts, with hoists and home lifts equipment Stairlift Engineer Responsibilities: Conduct maintenance, repair, and call-out visits on a wide range of stairlifts, hoists and home lifts Ensure high-quality service and safety standards. Perform effective risk assessments and maintain site log cards. Participate in our on-call rota, receiving additional standby allowance and call-out payment on top of a competitive base salary. Stairlift Engineer Requirements: An NVQ level 2 in Lift Engineering or equivalent preferred but we will train to the NVQ level 2 for the right candidate. Proven experience as a Stairlift Engineer or Domestic Engineer within the lift industry A valid UK driving licence. A passion for delivering excellent customer service. If you have a Stairlift engineering background, including an NVQ 2 in Lift Engineering or equivalent we want to hear from you! Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence. Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services. Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! Benefits Include: Market Aligned Salary, paid on a monthly basis Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits 25 days holiday, plus bank holidays Holiday scheme to buy extra days’ annual leave Pension Scheme. Matched contribution/salary sacrifice SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more Life Assurance Scheme Long Service award scheme, with holiday benefit Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more Employee Assistance Programme. A workplace initiative to support and enhance well-being Company Vehicle with the option to pay for private use We reserve the right to close this vacancy early if we receive high numbers of applications for the role. MandRBirmingham PandoLogic. Keywords: Equipment Engineer, Location: Halesowen, ENG - B62 8BH

Service Engineer - Day Jobs in Orpington at Stannah - Join Our Team! We are looking for an experienced Service Engineer who has Stairlift experience to cover a route across North London As a Service Engineer at Stannah, you will play a vital role in keeping our customers moving in their own homes which is a passion of ours. This is a fantastic opportunity to join the Orpington Service Branch where you will be responsible for servicing and repair of stairlifts, micro-lifts and goods lifting equipment. We believe in taking care of our people, ensuring each one feels valued and recognised for the part they play in making this business a success. There are plenty of opportunities to develop skill sets and progress into new challenges within the company. Our ideal candidate would be qualified with an NVQ Level 2 Lift Engineering (or equivalent) or have transferable electrical/mechanical engineering experience. All our Service Engineers are equipped with company van, mobile phone and tablet, therefore a valid UK driving licence along with a clean DBS are essential for this role. You will be required to participate in our on-call rota and in return, you will receive a competitive standby allowance and call-out payment on top of a competitive base salary. Working Hours: 7.30am - 4.45pm Mon - Thurs 7.30am - 3.45pm Fri Service Engineer Responsibilities: Servicing, minor repairs and call out visits on disabled aid products, micro-lifts and goods lifts Ensure a high standard of service and customer care is maintained Conduct effective risk assessments Completion of log cards Service Engineer Requirements: NVQ level 2 in Lift Engineering or equivalent is desirable. Excellent mechanical and electrical engineering knowledge is essential Stairlift experience Company Information: Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence. Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services. Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! Benefits Include: Competitive Salary, paid on a monthly basis Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits 25 days holiday, plus bank holidays Holiday scheme to buy extra days’ annual leave Pension Scheme. Matched contribution/salary sacrifice SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more Life Assurance Scheme Long Service award scheme, with holiday benefit Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more Employee Assistance Programme. A workplace initiative to support and enhance well-being Company Sick Pay Enhanced maternity and paternity provision Free parking We reserve the right to close this vacancy early if we receive high numbers of applications for the role. MandROrpington PandoLogic. , Location: London, ENG - N4 1AQ

Sanctuary Students provide safe and secure accommodation to thousands of students around the country. We believe that our strength lies in our dedicated staff who help students with their everyday needs. Assistant Accommodation Manager Lilian Knowles House, London, E1 £30,349 - £31,946 per annum 35 hours per week The Assistant Accommodation Manager will join our team based in London. This is an exciting role to support the team, which is made up of 9 other people. We provide accommodation for post graduate students at the London School of Economics, there will be the occasional lone working, however there is always someone around to support. We're looking for a professional individual who is a team player and used to working in a fast-paced environment with experience in a similar role. Being self-motivated and able to use your own initiative is crucial. An individual that wants to learn new skills and can relate to Sanctuary's values is important. The role of Assistant Accommodation Manager will include: • Providing quality customer service to customers, staffing reception, welcoming customers and providing a great first impression, • Communicating with customers, colleagues and contractors via emails, Teams, phone calls and face to face, • Dealing with queries ensuring they are dealt with in a professional and timely manner, • Admin such as: managing post, tracking, reporting and escalation of repairs, bookings on KX, SAP procurement, site and block inspections, supporting with compliance on site, • Line managing a team of General Assistants on various tasks such as cleaning of communal areas, daily service cleans and hotel style changeover of accommodation on a daily basis, • Allocating tasks and managing work loads of General Assistants to prioritise the needs of the business, • Finance tasks such as processing rent payments, invoices and raising purchase orders, • Working with other Assistant Accommodation Managers on day to day operations. Health & Safety and facilities management of the building, • Developing and maintaining excellent relationships with internal and external customers, • Experience of supporting the delivery of high-quality accommodation operations or customer service is essential, • Some experience of managing staff and providing administrative support to the wider team, • Excellent communication and customer service skills Sanctuary Students manages accommodation for over 11,500 students across England and Scotland. We work in partnership with universities to provide cost-effective facilities management and support services, as well as providing specifically designed and purpose-built accommodation direct to students across the UK. We offer a range of accommodation from shared flats to self-contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool, and Glasgow. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental, and financial health, and gives you the flexibility to tailor your employee benefits by offering: • 25 days leave rising to a maximum of 30 days (plus public holidays) pro rata, • A pension scheme with employer contributions from Sanctuary, • Life Assurance, • Employee Advice Service including counselling, • Cycle to Work Scheme, • Voluntary health plans, • Employee discounts, • Wellbeing support and tools, • Employee recognition scheme We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Students is a subsidiary of Sanctuary Housing Association, an exempt charity. Job Segment: Administrative Assistant, Manager, Administrative, Management

Room Division Manager Millennium Knightsbridge Hotel are looking for a Room Division Manager, reporting to the General Manager. Our Room Division Manager will be responsible for the overall management of Front of House, Concierge, Housekeeping and Engineering departments. As a Room Division Manager, you will be passionate about leading your team to deliver excellent customer service, be open-minded and create memorable moments for our guests. A potential candidate will have at least 2 years of experience as an RDM, looking to progress into an Operations Manager role in the near future. At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer. Room Division Manager will have: • Monitor all front office financial operations, including group billing, verifying rates/discounts, daily sales reconciliation, petty cash, and room inventory controls., • Maintain customer service/satisfaction standards, handle customer service issues., • Be involved in the preparation of departmental and hotel budgets as well as any other financial reports if requested., • Motivate and drive the team to ensure quality standards are exceeded, • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals, • Supervise continuous front office operation, night audit, housekeeping operations, Spindles and assigned staff, including hiring, training, evaluating performance and scheduling work. Essential Skills needed: • A strong team leader, a natural at managing and inspiring others in a way that gets the best out of them, • You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together, • Excellent communicator at all levels and have good commercial awareness, • Ability to work on own initiative and to tight timescales when necessary, • Be flexible in their approach and have a positive attitude We offer a benefits package including: • Social Events, Wellbeing and Team Activities, • Training and development, • Cash Health Plan cover option available, • Apprenticeship/Placement opportunities, • Career development and salary reviews, • Interest free Season Ticket Loan Scheme, • Uniform (Laundry / Dry Cleaning for Uniform), • Meals Provided on Duty, • Length of Service-related holiday scheme, • Eye Care Vouchers, • Employee Discounted Accommodation and F&B, • Life Assurance, • Recommend a Friend Scheme, • and many more…. About the Group Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, As well as real opportunities to develop and gain promotion within the industry.

Position Summary: Leads and manages the ship’s Casino Department with an emphasis on core functions including: Casino operations, achieving established revenue targets, achieving established guest satisfaction targets, maintaining compliance in all gaming rules and regulations as per SQM, building and maintaining relationships with Casino VIPs, and directing the performance management of the Casino Staff. Hiring Requirements: • Two to five years progressive managerial experience in a casino function in an upscale hotel, resort or cruise line (shipboard experience preferred)., • Satisfactory completion of Gaming Board/Commission approved dealer school., • Ability to manage the financial aspects of a casino operation, including the successful identification of expense reduction through cost efficiencies and revenue growth through promotional and up-selling activities., • Ability to manage headcount within area as it relates to and supports the business needs of the vessel., • Very strong management skills in a multicultural and dynamic environment, • Very strong communication, problem solving, decision making, and interpersonal skills, • Superior customer service, teambuilding and conflict resolution skills, • Strong planning, coaching, organizing, staffing, controlling, and evaluating skills, • Intermediate computer software skills required, • Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections., • Knowledge of principles and processes for providing customer and personal service including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques., • Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment., • Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred.

Hotel General Manager new luxury brand in Mongolia - A Leader who can inspire & develop a culture & empowerment with their team We are seeking a visionary and financially results-driven General Manager to lead one of Mongolia’s most anticipated luxury hotel openings. This is a unique opportunity to shape the future of a flagship property and contribute to the broader growth of a new, progressive hotel group. As General Manager, you will serve as the chief executive of the property, with end-to-end responsibility for strategy, performance, culture, and brand execution. This role goes far beyond traditional hotel management — we're looking for a strategic leader, cultural architect, and brand steward who brings a CEO mindset to hospitality. You will be instrumental in delivering sustainable growth, exceptional guest experiences, and a pioneering approach to luxury in Mongolia. We seek someone who has the financial acumen, training mindset, and digital literacy required for their direction. Your leadership style must fully align with the culture of collaboration, innovation, and empowerment they are fostering. Key Responsibilities Strategic Leadership • Serve as the executive leader of the hotel, guiding all aspects of operations, finance, talent, and guest experience., • Translate the group’s long-term vision into actionable strategies and performance targets., • Full P&L responsibility: lead budgeting, forecasting, capital planning, and financial reporting with precision., • Drive operational excellence through data-informed decision-making and efficient resource management., • Ensure brand consistency across all touchpoints — from design and service to digital and environmental sustainability., • Create transformative, personalized guest experiences that define modern luxury., • Build, lead, and inspire a high-performing, culturally aligned team across all departments., • Promote a learning organization through robust training, development, and internal growth programs., • Integrate digital systems and tools to enhance both operational efficiency and the guest journey., • Stay ahead of emerging technologies and digital trends in hospitality and customer engagement. Experience & Qualifications • 10+ years of executive hospitality leadership experience, with at least 5 years as a General Manager or equivalent., • Proven track record in leading luxury hotel properties with high-performance results in emerging or frontier markets., • Strong financial acumen, with a solid history of managing complex budgets and improving profitability., • Strategic thinker with an entrepreneurial mindset and global perspective., • Inspirational leadership style: engaging, empathetic, and highly effective at building teams and culture., • Deep understanding of luxury guest behavior and service personalization., • Digitally fluent; comfortable with hotel tech stacks, data analytics, and digital guest engagement platforms., • A rare opportunity to shape the DNA of a new luxury hotel and brand in one of Asia’s most dynamic and culturally rich markets., • Competitive executive compensation package with performance-based incentives., • A platform to drive innovation in luxury hospitality with the backing of a visionary hotel group., • Relocation support and executive-level accommodation, if applicable. Interested candidates should submit a detailed CV and a cover letter outlining relevant experience and vision for leading a luxury hospitality brand in a frontier market to Mr. Steve Renard, President –

Role Purpose: Responsible for the forward planning and building of Pilot and third-party rosters to effectively support the Company flying program and support commercial and operational demands. The role holder will collaborate with colleagues in the Training department to ensure rosters incorporate training needs, as well as working closely with colleagues in Operations. The role holder will also be responsible for ensuring statutory and regulatory compliance by maintaining and applying excellent knowledge in this area. Key Accountabilities & Responsibilities of the role: • Responsible for planning and building rosters for pilots and third parties and maintaining rosters on the Leon system, • Responsible for ensuring that crew resources are managed in the most efficient and cost-effective way, in compliance with documented statutory and regulatory requirements, • Responsible for monitoring all flight set ups to ensure compliance with all flight time limitations as set out in Company Manuals (OMA chapter 7), • Responsible for investigating occurrences of regulatory extension or breach, collaborating with Safety & Compliance as required, • Responsible for managing fatigue reports and assisting team members as required to improve roster quality and lifestyle enhancement through continuous improvement, • Responsible for collaborating with our Training department to ensure training needs and requirements are met, including planning of operational training flights, • Responsible for monitoring and managing pilot time off and leave in an efficient way and in accordance with Company procedure and leave bidding system, • Supporting on-time performance, operational delivery and efficiency following the values and culture of One Air, • Monitor crew qualification expiration and ensure planning of required interventions, • Monitoring crew travel, hotel and transportation bookings and related invoices by working closely with Business Travel Coordinators to ensure accuracy and efficiency with the roster, • Collaborating closely on a day-to-day basis with Business Travel Coordinators, Pre-Ops Crewing Officers and wider operations team to ensure seamless coordination and cover of the roles when necessary, • Responsible for ensuring excellent communications with all external and internal stakeholders connected to our operations to ensure effective operational delivery, • Responsible for ensuring they maintain a knowledge of company operations, documentation, regulating authority requirements, relevant systems and procedures, • Actively support and deliver a safety culture and raise safety issues where and when required Key skills , knowledge, Experience required: (i.e. those required to fulfil the role, including qualifications): • Must have a sound knowledge of the English language, both written and spoken, • Demonstrable experience working in a relevant role or department, with a knowledge of aviation management systems, • Can demonstrate an understanding of applicable regulations with respect to Flight Time Limitations and Fatigue Risk Management would be preferable, • Can demonstrate an understanding of Day-to-Day Crewing, Pre-ops or Rostering functions, • Knowledge of the LEON flight software system preferable, • Must have proven ability to plan and organise in a fast moving ever changing operational environment, with a keen eye for detail and acuity for problem solving, • Must have excellent interpersonal and all-round communication skills with the ability to problem solve under pressure, • Excellent team and customer focus skills Any additional relevant information: The post holder will be required to partly work a shift pattern and be flexible with working hours. This role is a new post in a new and forward-thinking operator, to support a busy and growing team. We anticipate the task and remit of this role will evolve over time, and offers the right candidate opportunity for personal growth and progression.

Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Qualifications: 1. Hotel Director/Hotel General Manager background in a 4- or 5-star hotel, 2. 2-3yrs of hotelier experience, 3. Additional languages is an advantage (Spanish, Italian, Portuguese, French, German) Duties and Responsibilities: 1. Takes the lead in owning and delivering an exceptional guest experience while embracing an ambassador’s role in tutoring other divisions on the key drivers of these standards. Encouraged to maintain and further develop strong rapport with division heads from both Hotel and Marine departments., 2. Responsible for leading a team of empowered individuals who will strive to deliver focused and extraordinary customer service, taking ownership for efficiently reacting to guest requests. Maintain a detailed knowledge of all key performance indicators, guest ratings and comments to establish a culture throughout the Guest Services team for complete ownership of the guest experience., 3. Effectively balances operational needs between the Financial and Guest Services Divisions through synergetic communication of guest issues to optimize positive guest comments and ratings of the overall Guest Services operation., 4. Effectively manages all group business onboard ensuring the Group Coordinator has all the necessary skills, training, tools, information and support to enable consistent delivery of services and products., 5. Assigns duties and responsibilities to team members. Observes and evaluates team members through open and honest feedback to ensure high quality standards are met., 6. Comprehensive knowledge of Customs and Immigration policies and procedures. The Guest Services Manager is the driving force to ensure maximum compliance with all internal requirements and external authorities as it relates to guest immigration and clearance

Meeting and Events Supervisor - Corporate Office Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. We believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer.” At Millennium Hotels and Resorts, we want you to have a career that you love to talk about. As global leaders in hospitality, we believe in hiring the best people to deliver the best-in-class services and added value to our guests. If you are passionate, welcoming and always looking to give that little bit extra to others – we have a role for you. At our newly created London Event Booking Centre, we are seeking a Meeting and Events Supervisor to support the Meetings & Events & Groups department in maximising revenue and fostering strong client relationships through effective and efficient sales techniques and strategies. This role is pivotal in guiding and supporting our Meetings & Events and group sales efforts across our portfolio of London Hotel. This role requires you to work closely with our clients, agents, and team members to drive revenue growth, build and maintain strong relationships with our clients and ensure seamless coordination and delivery of all aspects of the event within dedicated SLA’s Key responsibilities include: • Managing and converting incoming Meetings & Events and Group business enquiries according to departmental standards, including but not limited to -proposal negotiation -upsell opportunities, revenue conversion, volume conversion, speed of conversion, business management, • Responsible for all post-contract communication, and queries with the client., • Be the key point of contact for clients, promoting all versatile meeting and event spaces and ensuring every detail is in place for seamless event execution., • To work on behalf of, sell and convert Meetings & Events & Groups business facility., • Support the accurate production of daily, weekly & monthly management information., • Working with central team and management teams to propose efficiencies and improvements as appropriate and adapt according to system and process changes required for the department., • Managing site visits – for clients, bookers and event suppliers What you’ll bring • Proven experience in working in a busy, fast paced Meeting & Events department, ideally within a cluster role., • Ability to resolve any client disputes and complaints in a professional manner and within the guidelines issued, • Up-to-date knowledge of competitor hotels and venues, • A strong understanding of the event booking process, • As this customer facing role, you will require exceptional interpersonal skills, and a passion for delivering outstanding service., • Exceptional communication and interpersonal skills, with the ability to communicate clearly and concisely, both written and in person., • Organisational expertise and commercial awareness., • Positive and passionate approach. In return we offer: • Social Events, Wellbeing and Team Activities, • Training and development, • Pension Salary Sacrifice Scheme, • Career development and salary reviews, • Interest-free Season Ticket Loan Scheme, • 1 Volunteer Days per year (fully paid and in addition to your annual leave), • Complimentary meals prepared for you by our chefs, • Length of Service related holiday scheme, • My Millennium discount perks, • Discount on Accommodation worldwide and 50% Food and Beverage Outlets, • Life Assurance, • Recommend a Friend Scheme

Senior Strategic Account Manager - MarTech Established as a leader in the MarTech space, our award-winning client enables marketers to increase campaign efficiency and profitability, ultimately driving customer retention and CRM revenue. Trusted by leading brands including Foot Locker, Fred Perry, and Hotel Chocolat, they partner with global enterprises in delivering a measurable impact. They are now seeking a Senior Strategic Account Manager to take ownership of securing complex renewals and building long-term partnerships across a portfolio of strategic enterprise clients. This senior, highly commercial role requires an enterprise sales specialist with proven success in navigating competitive RFP scenarios, driving growth, and winning high-value deals. This exciting role offers the opportunity to influence commercial strategy and work with some of the world’s most recognised brands. This is a hybrid opportunity with 1-2 days per week in their London office. Responsibilities • Lead the end-to-end commercial strategy for all renewals within the portfolio, from initial risk assessment through to final contract execution, • Collaborate with internal teams to drive success across renewals processes, • Act as the lead negotiator on all commercial, legal, and procurement discussions, • Build in-depth knowledge of the competitive landscape, client businesses, and the wider retail market, • Utilise an established network to build and maintain key account relationships The Successful Candidate • 10+ years experience in strategic account management or customer success of renewals experience is required, • Must have experience working on enterprise-level renewals, • Experience managing the full renewals process is essential, • Must be from a MarTech, eCommerce, or Retail Tech background, • Commutable to London 1-2 times per week Senior Strategic Account Manager Package • Basic Salary: £100,000-110,000, • OTE: circa £160,000-210,000 total (dependent on experience), • Stock options, • Pension options, • Healthcare options, • 30 days annual leave + birthdays off + bank holidays

Business Development Manager We are seeking an ambitious and energetic Business Development Manager to join 1000 Mile Travel UK, a leading global host agency, and a brand of CTM. This role is a hybrid position, with a combination of work from home and the London office London. This role will be integral to the growth of the 1000MTG business, generating SME corporate business sales, independent contractor acquisitions, underpinned by 1000MTG/CTM technology suite and global airline and hotel content. The role provides the opportunity to be part of a growing business and covers all sales aspects, supporting implementation and maintaining relationships with those clients. This is a national role and means the UK is your oyster. Your responsibilities will span all sales aspects from creating and managing a healthy sales pipeline to winning and closing this business, supporting implementation, and maintaining relationships with those clients. Additionally, you will provide vital sales support to new and existing independent contractors in our network to help grow their portfolios through your own pipeline and theirs, helping them convert their leads. Who will you be working for: 1000 Mile Travel Group is a leading host agency network in the travel industry, providing support and resources to independent contractors (ICs) and travel professionals, enabling them to thrive in their businesses. As a forward-thinking company, we are dedicated to delivering exceptional service and fostering growth within our network. 1000MTG has two types of clients: the traditional client whom we service and book for corporate travel and leisure travel, as well as the independent contractor (IC’s) who book this travel for their clients. We classify our relationship with our ICs as a forming a partnership with them, and this role is integral in aiding their success from the moment we start speaking. 1000MTG specializes in converting travel careers into businesses and helps those businesses grow. As a forward-thinking company, we are dedicated to delivering exceptional service and fostering growth within our network. 1000 Mile Travel Group was founded by two long-standing travel industry professionals from a bold idea: that experienced travel advisors deserve the freedom to build their own businesses on their own terms, with lifestyle and flexibility at the forefront. At 1000MTG, we exist to help travel advisors and business owners work to live, not live to work, while still benefiting from the technology, support, and community that drive success. Company’s Purpose & Vision: We are deeply motivated to help experienced travel consultants turn their already successful careers into their very own travel businesses and help existing travel businesses grow, all underpinned by the 1000 Mile Travel support network. Responsibilities & Duties: • Able to develop and articulate 1000 MTG’s value proposition for potential customers., • Continually source, generate & secure new corporate business, small to medium lead sourcing, including CTM lead programme, cold calling, face-to-face appointments, and supplier and business networking., • Achieve targets, ensuring every effort is made to win new clients and implement as trading., • Has strong industry relationships and is well-regarded, • Sales & CRM Management with customer account management during implementation, acting as supporting customer continuity with the Travel Expert in a client-facing sales role to win new business., • Ensure sales initiatives and pipelines are aligned with the overall strategic business direction of 1000 Mile Travel, • Create innovative initiatives, which contribute to maintaining and growing the value proposition of 1000 Mile Travel Group., • Monitor, investigate, and provide market intelligence on all competitor activity., • Represent 1000MTG with integrity at relevant industry functions, whilst identifying new opportunities to market 1000 Mile Travel. This includes ad-hoc global internal call requirements., • Work closely with our internal partners, the CTM Sales team, and collaborate with all departments and teams., • Commitment to a minimum level of specific performance goals set out in a Performance Planning and Development Agreement Education and Experience • 3 years of work experience in B2B sales with proven ability to meet or exceed quota., • Demonstrated prior success in selling corporate travel is preferred., • Experience in consultative, solution-based selling., • Strong financial and business acumen., • Excellent written and verbal communication skills., • Ability to work as part of a virtual team. Knowledge, Skills, and Abilities • Proven successful track record in sales within the travel industry., • Understanding the needs of Travel Experts and small to mid-sized customers' value in today's market., • Passion for sales and a demonstrated ability to build and nurture client relationships., • Demonstrated ability to communicate, present, and influence credibly and effectively., • Working knowledge of agency operations to look credible in front of clients and internal operational teams., • Ability to work independently, developing action plans and implementing goals and objectives., • Self-driven and able to work independently with minimal supervision., • Excellent negotiation skills and a high level of business acumen., • Previous experience selling travel technology., • Existing travel supplier network., • Existing customer lead pool., • Not afraid of cold calling and short life cycles of leads., • Excellent written and verbal communication skills., • Excellent time management and problem-solving skills., • Professional manner and appearance., • Strong interpersonal skills., • Strong analytical and presentation skills., • Strong commercial skills., • Account management/partnership experience would be an advantage. Flexible work arrangements are available. Depending on the role, location, and business needs, colleagues may work onsite, hybrid (combination of in-office and virtual). CTM is a Disability Confident Employer. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements. CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled. All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office. Our Data Protection Officer may be contacted at .

Millennium Hotels and Resorts is looking to recruit a Sales Coordinator to join its corporate regional sales team. This role will support the Central Sales Office in ensuring they collect and provide accurate management reports, coordinate sales activity, competition knowledge and communicate customer feedback. Key Responsibility for Sales Coordinator: • Sales Coordinator to support the Central and Hotels Sales teams and the Vice President of Sales – UK, Europe and Strategic Accounts, • To support the creation and delivery of compelling sales proposals, • Be responsible for dealing with any relevant customer queries, • To collate and provide accurate management reports to ensure information relating to customer requirements, interests, market activities and personal activity is kept up to date through the use of M&C account management system, • Provide assistance with the implementation & maintenance of the Sales database where required, • Co-ordinate sales activity to maximise revenue from existing accounts at hotel level, national and international level, • Sales Coordinator to regularly meet with the Director of Sales/Sales Managers to communicate customer feedback, problems encountered, sales information, competitor knowledge and product changes, • To ensure the presentation of all sales and marketing advertising material reflects the image of the hotels and group and is compatible with the market segment to which it is directed In return we offer: • Social Events, Wellbeing and Team Activities, • Training and development, • Pension Salary Sacrifice Scheme, • Career development and salary reviews, • Interest-free Season Ticket Loan Scheme, • 1 Volunteer Days per year (fully paid and in addition to your annual leave), • Complimentary meals prepared for you by our chefs, • Length of Service related holiday scheme, • My Millennium discount perks, • Discount on Accommodation worldwide and 50% Food and Beverage Outlets, • Life Assurance, • Recommend a Friend Scheme About you: • Hotel and wider travel industry, • Use of Excel, PowerPoint, Word, • Attention to detail, • Working to deadlines “At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer.” About the Group Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, As well as real opportunities to develop and gain promotion within the industry

We create and distribute, sustainable and energy-efficient OS&E for the luxury hospitality industry. In this niche, we are among the leading suppliers across Asia, MENA and the Americas. In 2020 we expanded our business to the Europe. We are looking for an experienced Regional Sales Manager to strengthen our European sales team. You are result oriented with a proven sales record in the hospitality industry (hotel, catering or supply)? Do you have a competitive and proactive mindset? Are you well organized (familiar with CRM systems) and hard-working? Your tasks • Actively promote our OS&E solution to planners, designers, hotel chains or owner groups based on your profound knowledge in F&B and M&E, • Review market analyses and develop sales campaigns, • Provide regular sales reports and document sales activities in our CRM, • Represent us at regional shows as well as industry and customer events, • Meet regional sales objectives Qualifikation Ideally, you'll have some or all of the following competencies and experience we're looking for: • Education in hotel administration, catering, culinary or F&B, • At least 3 years of sales experiences in the hospitality supply industry, • Profound understanding of the luxury hospitality market, • Excellent English language skills are a must and French and/or Spanish a plus, • Team player with excellent communication, interpersonal and presentation skills Passionate sales, hard-working with result-driven and self-motivated mindset Benefits • We offer you an unlimited working agreement and a long-term career path, • We'll reward all your hard work with competitive salary and a great commission, • Join the team for our annual meetings around the world and frequent team-building activities

From our founding, American Beverage Marketers set out to be the best at one thing and one thing only – cocktail mixes and ingredients. Each of our four core brands, Master of Mixes, Finest Call, Reàl Infused Exotics, and Agalima Organic, serve a very specific market, and they have been created to successfully address a cross section of functions throughout the category. By offering a variety of product lines, we’re better able to meet the multiple and varied needs of our diverse global customer base. From source to sip, we’re dedicated to creating the best cocktail ingredients in the world. We are excited to announce a fantastic career opportunity as we continue our rapid growth throughout 2025 with our UK distribution partner Global Brands Limited. As the global leader in cocktail solutions, with our brands consistently ranked #1 worldwide, we are now seeking a London Sales Manager to join our expanding UK team. This role will be at the forefront of strengthening and driving the presence of our On Trade brands while also building momentum across our Off Trade portfolio. Based in London, this position provides a unique platform to take ownership of a key market and play a pivotal role in shaping the next stage of our success story. Key Responsibilities The candidate will be responsible for surpassing customer sales budgets across a broad section of sales channels (On-Trade and Off-Trade), maximising sell-through of the full ABM range—including Finest Call, Re’al Infused Exotics, Master of Mixes, Cocktail Essentials, Big Buckets, and Agalima Organics—and ensuring full alignment with brand owner objectives and the overall sales strategy. • Drive sales growth and brand visibility within the London on Trade sector, cultivating strong relationships with bars, restaurants, and distributors., • Expand and develop our presence within the Off Trade market, securing partnerships with retail, wholesale, and e-commerce channels., • Deliver sales targets through a combination of strategic planning, market activation, and relationship management., • Act as a brand ambassador for American Beverage Marketers, ensuring our products remain the go-to cocktail solution for professionals and consumers alike., • Leverage insights, market knowledge, and industry networks to identify opportunities, influence decision-makers, and strengthen our market leadership., • Record daily activity and maintain an up-to-date Daily Sales Report in Salesforce. The person London-based, with a strong knowledge of the On Trade and Off Trade beverage landscape. • Proven track record in sales, ideally within the drinks industry., • Established relationships and networks in both trade environments, with the ability to quickly build new partnerships., • Commercially driven, ambitious, and passionate about mixology, hospitality, and premium beverages., • Strong communicator and negotiator, able to thrive in a fast-paced, competitive market., • Highly motivated to succeed in a fast-paced, competitive environment, • Hands-on and hard-working, with a proactive, can-do approach, • Flexibility as some evening and weekend work will be required to meet customer needs and drive growth across key on-trade periods and special events. Why Join Us? This is a rare opportunity to join a global category leader at a time of extraordinary growth. You will be able to make a real impact in one of the world’s most dynamic beverage markets, supported by innovative brands that are loved and trusted worldwide. If this opportunity excites you and aligns with your experience, we’d love to hear from you. Let’s connect to discuss how you can contribute to the continued success of American Beverage Marketers in the UK. What’s in it for you? • Full-time / Permanent Contract (long-term position), • Competitive salary, • Performance based annual bonus, • Travel expenses, • Enrolment into our health & wellbeing scheme, • Death in service, • 25 days holiday, • Pension, • Opportunities for career progression within the business, • Access to our in-house Global Academy Global Brands - the leading independent drinks brand development business that owns, markets and distributes an enviable collection of products across the RTD/RTS, spirits, soft drinks and beer categories. We’ve developed some of the best performing brands in the marketplace such as VK, HOOCH and Franklin & Sons. At Global Brands, we are more than just beverages; we're curators of experiences that enhance moments and forge connections. Our extensive range of brands, known and loved by many, is a testament to our commitment to quality, innovation, and excellence in the drinks sector. Our Head Offices are based within our own award winning 4-star Hotel CASA in Chesterfield, Northeast Derbyshire.

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: As a Key Account Manager for Experiences, your primary objective will be to grow and optimize a portfolio of global accounts across HBX Group. This is an exciting opportunity for an experienced account manager to lead and develop a diverse client base, including national, regional, and global tour operators, OTAs, retail travel agencies, hotel chains, DMCs, and airlines. Key Responsibilities • Drive growth and development of existing clients through proactive portfolio management., • Collaborate across HBX Group to identify and leverage opportunities within the Experiences ecosystem., • Understand and assess clients’ critical needs, coordinating with internal teams to deliver effective solutions., • Monitor and analyze client performance on a daily/weekly basis to inform strategic actions., • Participate in weekly trading meetings, providing concise updates on client performance, market trends, and growth opportunities., • Ensure timely and successful delivery of solutions aligned with client needs. Essential Requirements • Minimum 3 years’ experience in B2B sales management, ideally within the travel or tourism industry., • Proven track record in growing revenue through existing accounts and managing key clients., • Proficiency in Microsoft Office (Word, Excel, PowerPoint), CRM systems (e.g., Salesforce), and management information tools. Desirable Qualifications • Degree or equivalent experience in Tourism or the Experiences sector., • Fluency in English; Spanish is highly desirable. Additional languages are a strong advantage due to the global nature of the role. Skills & Experience • In-depth knowledge of the travel and tourism industry, particularly Experiences (e.g., activities, attractions, theme parks)., • Strong commercial acumen and negotiation skills, with the ability to make data-driven decisions and build mutually beneficial partnerships., • Self-motivated, target-driven, and comfortable working independently., • Excellent collaboration and stakeholder management skills, with the ability to influence decision-makers., • Highly organized with strong project management capabilities and attention to detail., • Comfortable managing multiple priorities in a fast-paced, dynamic environment., • General understanding of technology and digital solutions (e.g., XML, white-label platforms)., • Experience working across multiple regions with cultural awareness and sensitivity., • Willingness to travel up to 40% of the time. At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference. You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work: • Within an innovative, engaging and multicultural environment., • Have the opportunity to build strong and lasting business relationships and friendships from around the world., • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

THE JOB The Director Franchise Operations works with a portfolio of open Hotels to proactively enhance performance and also works collectively with the new hotel openings team to ensure pre-opening hotels open in accordance with expectation. This individual works with franchisees, management companies and hotel management teams to develop action plans and implement successful and measurable programs to assist in meeting Revenue, Product, Service and Brand requirements. They are expected to : • Share best demonstrated practices information on the use of WHR programs and tools., • Advise on a host of sales and marketing topics, as well as product and service improvement (utilizing Medallia, CRM, and COM Culture)., • Work with other internal Departments (Sales & Marketing, Revenue Management, Training, Central Operations, Design and Construction, Sourcing & Sustainability, Finance, Development, Legal & Human Resources) to coordinate direction and support as needed., • They must be able to review, analyze and create a complete strategy for delivering brand value & hotel performance support for their portfolio., • They should have excellent presentation skills and the ability to facilitate effective meetings with multiple stakeholders. The business objectives will be related to driving hotel performance within the following fields: Enhance our Owner Value Proposition • Brand Engagement through Business Review Meetings, • Quality Assurance, • Guest Feedback – OSAT OSR NPS, • Commercial Contribution, • Accounts Receivable, • Wyndham Rewards Grow our System • Property Retention, • Development Referrals, • Brand Compliance - Training Advance our Value Driven Culture • Wyndham Green, • Wyndham People Standards THE PERSON Competencies & Skills Alongside the professional competencies outlined below, the successful candidate will demonstrate the fundamentals of Wyndham’s Count on Me! Service Culture to be Responsive, Respectful and Deliver a Great Experience. This will form the cornerstone of their approach as they carry out all tasks with the Count on Me! Building Blocks in mind; Compassionate, Engaged, Dependable, Courteous, Inclusive, Hospitable, Prepared and Personalised. • Influence - Must possess influencing skills in order to create a positive foundation for the on-going relationship, • Collaboration & Relationships - Initiates, builds, and maintains lasting professional relations based on mutual respect and understanding that foster a collaborative approach to working., • Innovation - Takes an innovative and creative approach that applies the best fit solution for the situation in hand., • Communication - Communicates clearly and effectively in writing and in person. Fosters an open and honest communication style and has strong presentation skills. Ability to adjust communication style to various stakeholders., • Analysis - Able to read, analyse and understand numerical or verbal data in order to assess a commercial situation and present a compelling business case based real information., • Business Acumen - Demonstrates good knowledge in commercial and financial fundamentals, able to predict the impact of particular activities on the bottom line of the business. Will engender credibility and respect within the hospitality arena thereby enabling immediate recognition as a key player in the industry., • Driving Results - Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goal attainment, identifying and understanding issues, problems, and opportunities. Develops effective course of action and appropriate solutions. Makes purposeful observations and recommendations to create positive improvements for the team and / or guest. Obtains and assigns resources to achieve desired result. Adjusts action based on changed priorities. Holds people accountable for results., • Flexibility - Adaptable and accepting of change, able to cope with an evolving business landscape applying the best fit solution to each unique situation., • Valuing Diversity - Able to consider, understand and empathize with the priorities and challenges of others. Must show the highest standards of honesty, integrity and discretion and will create trust with all team members, clients and customers., • Leadership – Must demonstrate the qualities of leadership and people management, the ability to motivate and inspire others., • Consultative - Makes purposeful observations and recommendations to create positive improvements and advances for the team and / or customer., • FUN ! Experience/Certificates/Education • The candidate would ideally be a graduate with a Hospitality degree, or have equivalent demonstrable professional experience, • Experience from within a similar role or a minimum of 3 years’ experience as a General Manager of a +110-bedroom economy or mid-segment hotel from within a international hotel brand., • Expertise in franchising or hotel management and an in depth understanding of the hospitality sector are essential., • Significant operations experience and commercial understanding., • Significant experience of planning and development of business procedures and processes, budgeting and regular forecasting, in particular with a multiple territory focus is required., • Experience with direct P&L responsibility for revenues and GOP / EBITDA, • Previous experience of multiple brands in a multi-unit or regional role if preferred but not required., • Extensive senior leadership and people management experience, • Fluency in English is essential., • Proficiency in Opera Cloud and Revenue Management system, • Proficiency with Synexis is preferred but not required

Sales and Customer Service Associate - No Experience Required - Immediate Starts Available! Due to rapid growth, our London-based client is actively seeking enthusiastic individuals to join their sales and customer service team. While previous experience isn’t required, a positive attitude and excellent communication skills are essential! With the right character and drive, our client is ready to provide all the training you need. It’s the perfect starting point for building a successful career in sales and customer service. Would you like the chance to earn much more than minimum wage? Great! To allow you to do this, our client has based your earnings on an uncapped commission plus brand awareness fee model meaning there truly is no limit to what you can earn in these sales and customer service opportunities! As our client continues to grow and develop they would love for you to join in their success! What our client offers their sales and customer service brand ambassadors: Skill set development; • Product coaching, • Customer service, • Business strategy, • Sales techniques, • Team work collaboration, • Presentation and organisational skills, • Industry knowledge, • Financial bonus's and incentives to supplement earnings and reward hard work and hitting targets, • Brand awareness fee plus commission earnings, • Busy social calendar with travel opportunities around the UK This role is best suited to those who thrive in face-to-face interactions and are eager to grow professionally. Our client is seeking individuals ready to develop their skills in Sales, Marketing, Promotions, and Customer Service within face-to-face field sales environments across London. Experience in the following areas will help you in your new self employed journey with this company - Retail Assistant, Store Assistant, Administration, Warehouse Operative, Administrator, Receptionist, Customer Service, Sales, Retail Manager, Marketing, Sales Assistant, Cleaner, Customer Service Advisor, Direct Sales, Promotions, Events Coordinator or any kind of hotel, front of house, retail or bar experience. This role is not suitable for candidates still in education (school/College/University), due to availability, our client is seeking candidates that can work 4-5 full days per week. IMMEDIATE STARTS AVAILABLE - LONDON! *Please note, by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Room Service Waiter.We are looking for someone who has excellent customer service skills, interpersonal skills, attention to detail and has previous experience in a similar role in a luxury hotel environment.This is a full-time role and will be reporting into the Food & Beverage Ma

Hotel General Manager new luxury brand in Mongolia - A Leader who can inspire & develop a culture & empowerment with their team We are seeking a visionary and financially results-driven General Manager to lead one of Mongolia’s most anticipated luxury hotel openings. This is a unique opportunity to shape the future of a flagship property and contribute to the broader growth of a new, progressive hotel group. As General Manager, you will serve as the chief executive of the property, with end-to-end responsibility for strategy, performance, culture, and brand execution. This role goes far beyond traditional hotel management — we're looking for a strategic leader, cultural architect, and brand steward who brings a CEO mindset to hospitality. You will be instrumental in delivering sustainable growth, exceptional guest experiences, and a pioneering approach to luxury in Mongolia. We seek someone who has the financial acumen, training mindset, and digital literacy required for their direction. Your leadership style must fully align with the culture of collaboration, innovation, and empowerment they are fostering. Key Responsibilities Strategic Leadership • Serve as the executive leader of the hotel, guiding all aspects of operations, finance, talent, and guest experience., • Translate the group’s long-term vision into actionable strategies and performance targets., • Full P&L responsibility: lead budgeting, forecasting, capital planning, and financial reporting with precision., • Drive operational excellence through data-informed decision-making and efficient resource management., • Ensure brand consistency across all touchpoints — from design and service to digital and environmental sustainability., • Create transformative, personalized guest experiences that define modern luxury., • Build, lead, and inspire a high-performing, culturally aligned team across all departments., • Promote a learning organization through robust training, development, and internal growth programs., • Integrate digital systems and tools to enhance both operational efficiency and the guest journey., • Stay ahead of emerging technologies and digital trends in hospitality and customer engagement. Experience & Qualifications • 10+ years of executive hospitality leadership experience, with at least 5 years as a General Manager or equivalent., • Proven track record in leading luxury hotel properties with high-performance results in emerging or frontier markets., • Strong financial acumen, with a solid history of managing complex budgets and improving profitability., • Strategic thinker with an entrepreneurial mindset and global perspective., • Inspirational leadership style: engaging, empathetic, and highly effective at building teams and culture., • Deep understanding of luxury guest behavior and service personalization., • Digitally fluent; comfortable with hotel tech stacks, data analytics, and digital guest engagement platforms., • A rare opportunity to shape the DNA of a new luxury hotel and brand in one of Asia’s most dynamic and culturally rich markets., • Competitive executive compensation package with performance-based incentives., • A platform to drive innovation in luxury hospitality with the backing of a visionary hotel group., • Relocation support and executive-level accommodation, if applicable. Interested candidates should submit a detailed CV and a cover letter outlining relevant experience and vision for leading a luxury hospitality brand in a frontier market to Mr. Steve Renard, President –

Waiterluxury hotel Incredible benefits We are looking for aWaiter to join our family.We are looking for someone who has excellent customer service skills, interpersonal skills, attention to detail and has previous experience in a similar role in a luxury hotel environment.This is a full-time role

Job Description Maintenance Manager Needed for Hotel Company in The City Up To 34k + Benefits Predominately Mon - Fri An exciting opportunity has arisen for an experienced Maintenance Manager/Supervisor to join a hotel company based in The City. The client is proud of their strong customer relati

Are you ready to join Hotel Chocolat’s exciting and ongoing journey as the UK’s favourite premium chocolate brand?. People are the reason you love retail! You’ll warmly welcome every customer and immerse them in the world of Hotel Chocolat.

Cultivate a high-performance culture within the Group, Conference, and Events (GCE) Sales Team, emphasising excellence in relationship management, customer service, sales acumen, and contract administration. Develop and execute a comprehensive strategy for group and event sales aligned with hotel re

The Spa Therapist will provide excellent treatments and customer care to our guests during their Spa journey, and help ensure the safe and efficient day to day operation of the Spa. River Thames at Teddington and is home to an exclusive leisure club of 7,000 members, a 155-bedroom hotel, meeting and

Development Manager - High-Quality Hotels & PBSA Central London (Office/Site Based, 5 Days a Week) Salary: Up to £85,000 + Package + Excellent Performance-Based Bonus Are you ready to shape some of London and the UK's most exciting hotel and PBSA developments? We are working with a family-owned business renowned for creating high-quality, design-led spaces that put customer experience and well-bein...

Duties include, but are not limited to, the following:Other duties as assigned Skills and Experience: Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred Ability to follow instructions and interpret operational documents is

Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up. Able to deliver exceptional customer experiences all the time. We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride oursel

Waiterluxury hotel Incredible benefits We are looking for aWaiter to join our family.We are looking for someone who has excellent customer service skills, interpersonal skills, attention to detail and has previous experience in a similar role in a luxury hotel environment.This is a full-time role

Waiterluxury hotel Incredible benefits We are looking for aWaiter to join our family.We are looking for someone who has excellent customer service skills, interpersonal skills, attention to detail and has previous experience in a similar role in a luxury hotel environment.This is a full-time role

The following skills are relevant: hotel, front office, assistant manager, reception, administrative support, customer service, training, leadership, and related areas. At Royal Lancaster London Hotel, the position available is Assistant Manager Front Office. Interested persons should forward their

To provide a consistent, professional approach to all guests through the highest standards of product and service.To actively contribute to meeting and exceeding hotel targets.To be proactive with contributing to the success of the department.Products and services are explained to the customer at al

Room Service Waiter.We are looking for someone who has excellent customer service skills, interpersonal skills, attention to detail and has previous experience in a similar role in a luxury hotel environment.This is a full‑time role and will be reporting into the Food & Beverage

Part Time In Room Dining Head Waiter / Waitress. We are currently recruiting for an In Room Dining Head Waiter/ess for our 5 Star Luxury Hotel The Londoner. As In Room Dining Head Waiter, you will be involved in achieving the revenue, profit, and customer satisfaction goals for the In-Room Dining op

We’re seeking a data-driven, customer-focused CRM & Loyalty Manager to take ownership and lead email marketing and loyalty engagement across both brands. CRM & Loyalty Manager– Malmaison & Hotel du Vin. Alongside this, you’ll also lead in shaping the CRM strategy and evolve our loyalty proposi

Experience in a high quality, pressurised customer focused / service environment, such as a 5* hotel, cabin crew, or in a similar role as a corporate receptionist. One of our leading global law firm clients is seeking a standout and effective Reception Team Leader to join their London offices on a f

You enjoy taking and delivering food and drinks orders, demonstrating exceptional levels of customer service, and creating memorable experiences for our guests and colleagues. You will join our team in our food and beverage department. Team Member Travel Program: discounted hotel nights plus 50% off

Customer Sales Agent – The Westin London City. Be fully conversant with the hotel’s facilities, services and special promotions, and pass this information on to guests whenever the opportunity arises to maximize hotel sales.

To succeed in the role of Customer Sales Agent, you will need the following qualities and skills:. Reporting to the Customer Sales Manager, you can expect your working day to include the following:. To be fully conversant with the facilities, service, and special promotions offered by the hotel and

Young's Pubs is an elegant pub & boutique hotel with a sumptuous cocktail bar. As the successful member of our Bar team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team.