85 Best customer representative Jobs in Surbiton (October 2026)

LDN Hire

Company: LDN Hire Ltd Location: Chessington (KT9) & Ashford (TW15), London Salary: Starting from £13.00 per hour Job Type: Driver Working Days: Monday to Friday, with weekend availability required About Us LDN Hire Ltd is a London-based self-drive minibus hire company specialising in 9 to 17-seater vehicles. We provide reliable minibus hire services to customers across London and beyond, including vehicle delivery and collection. We are currently looking for a reliable, professional and motivated Driver to join our team. If you enjoy driving, working independently and having a varied working day rather than being stuck behind a desk, this could be the ideal opportunity for you. About the Role As a Driver, you will play an important part in the day-to-day operations of LDN Hire. Your primary responsibility will be delivering and collecting minibuses from customers across London and surrounding areas, carrying out vehicle inspections and ensuring every handover is completed professionally and efficiently. The role involves travelling between customer locations, our Chessington and Ashford depots, and other operational sites. You will also be required to use public transport between jobs when necessary. You will often be working independently and representing LDN Hire directly when meeting customers, so punctuality, reliability, attention to detail and excellent customer service are essential. Key Responsibilities Vehicle Delivery & Collection • Deliver and collect minibuses from customers across London and surrounding areas., • Carry out thorough vehicle inspections before delivery and upon collection, including photographs and damage reports., • Ensure the correct vehicle is delivered to the customer in accordance with booking instructions., • Complete vehicle handovers, explaining basic vehicle controls and features to customers where necessary., • Follow company procedures for deliveries, collections and vehicle returns., • Drive safely and responsibly, complying with all road traffic regulations., • Communicate estimated arrival times and any delays to customers and the office team. Vehicle Inspections & Quality Control • Carry out basic vehicle safety checks, including tyres, lights, fluid levels and general condition., • Identify and report any existing or new damage, defects or mechanical issues., • Ensure vehicle inspection reports are accurate and completed correctly., • Check fuel levels, mileage and vehicle equipment during handovers., • Report any issues that could affect a vehicle's availability for its next booking. Customer Service • Provide a friendly, professional and helpful service during vehicle deliveries and collections., • Communicate clearly and politely with customers., • Answer basic customer questions and refer any issues to the office team., • Represent LDN Hire professionally at all times., • Handle customer concerns calmly and efficiently. Fleet Operations & Travel • Travel between customer locations and company depots using public transport when required., • Assist with moving vehicles between our Chessington and Ashford locations., • Transport vehicles to and from garages, MOT centres and other service providers when required., • Assist with vehicle-related errands and operational tasks., • Follow daily schedules and instructions provided by the office team., • Work independently and manage time effectively to ensure deliveries and collections are completed on schedule. Administration & Compliance • Complete vehicle inspection reports accurately, including photographs and supporting documentation., • Follow company standard operating procedures (SOPs)., • Handle customer information responsibly in accordance with GDPR requirements., • Report any additional damage, missing equipment or discrepancies following vehicle collection., • Ensure all relevant handover and collection documentation is completed correctly. Essential Requirements • Must be aged 25 or over, as required by our motor insurance policy., • Must hold a full UK manual Category B driving licence for a minimum of 3 years., • Previous experience driving larger vehicles, such as vans or minibuses., • Confidence driving and manoeuvring large vehicles in busy London traffic., • A safe, responsible and careful approach to driving., • Excellent punctuality, reliability and timekeeping., • Good communication and customer service skills., • Strong attention to detail, particularly when inspecting vehicles., • Ability to work independently and follow instructions., • Comfortable using public transport to travel between jobs., • Willingness to work weekends when required., • Ability to work from both our Chessington and Ashford depots., • A professional and presentable appearance. Desirable Requirements • Category D1 driving entitlement – advantageous but not essential., • Previous experience in vehicle delivery, rental operations or fleet management., • Familiarity with London roads and surrounding areas., • Experience using mobile applications for vehicle inspections and reporting. Working Hours & Pay • Salary: Starting from £13.00 per hour., • Working Days: Monday to Friday., • Weekend Availability: Required depending on operational needs., • Locations: Chessington (KT9) and Ashford (TW15)., • Travel: Public transport will be used between certain deliveries and collections. Why Join LDN Hire? • A varied role where no two days are the same., • The opportunity to drive a range of minibuses., • A mix of driving, outdoor work and customer interaction., • A friendly and supportive working environment., • The opportunity to gain experience within the vehicle rental industry. Apply Now If you're a dependable, professional driver who enjoys being on the road, takes pride in their work and can provide excellent customer service, we'd like to hear from you. Apply today to join the LDN Hire Ltd team.

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Fuelbetter

Packing and Delivery Supervisor

About Fuelbetter Fuelbetter is a fast-growing food start-up delivering fresh, nutritionally complete meals made for each customer. Every bowl is personalised. Our customers tell us their health goals, dietary needs and preferences, and we build meals around them from a library of over 120 ingredients. They include families, people managing medical conditions, pregnant women and people on GLP-1 treatments, so every meal has to be exactly right. The role We're looking for a hands-on Packing & Delivery Supervisor to own the final stage of our operation, from packing each customer's meals to delivering them to their door. You'll be part of a initial team of 5 people, including yourself. You'll lead the packing production, then drive our delivery route, making sure every customer gets the right meals, in perfect condition, on time. As a start-up, things move fast and change often. You won't just follow a process. You'll help us build and improve it. What you'll do • Receive and review the day's orders and plan packing and delivery routes, • Lead the packing production, working hands-on alongside them, allocating tasks and keeping things moving, • Make sure every customer's meals are complete, correctly sealed and labelled, paying close attention to allergens and dietary requirements, • Pack orders carefully, keeping chilled food at the right temperature, • Load the van and drive our delivery routes, delivering meals to customers safely and on time, • Represent Fuelbetter at the door, as you'll often be the only person our customers meet, • Handle delivery issues, such as missed deliveries, access problems or customer queries, calmly and professionally, • Keep packing and delivery records up to date, including temperature checks, • Look after the van, keeping it clean and reporting any faults, • Spot problems early, such as packaging shortages, errors or delays, and take the initiative to fix them, • Suggest and test better ways of working as we grow, • Train new team members and keep the packing area clean, safe and organised Who you are • Proactive. You see what needs doing and get on with it, without waiting to be asked., • Patient. You stay calm and supportive when training people, or when traffic and deliveries don't go to plan., • Detail-driven. You notice when something isn't right, because for our customers it matters., • Adaptable. You're comfortable with change, varying finish times and the pace of a start-up., • A team player who leads by example. You're happy to roll up your sleeves and work side by side with your team., • Customer-focused. You're friendly, polite and professional with every customer. What you'll need • Full UK driving licence, held for at least 3 years, with no more than 6 penalty points and no major convictions, • [Aged 25 or over, due to insurance requirements], • Experience in multi-drop delivery, and ideally some experience supervising or leading a team in food production, a kitchen or a picking and packing environment, • Good knowledge of London roads, • Comfortable using a smartphone, delivery apps, tablets or spreadsheets, • Right to work in the UK What we offer • £15 per hour, • 28 days' holiday per year, including bank holidays, • Staff meals and employee discount, • Pension scheme, • A real chance to shape how a growing start-up operates, and to grow with it

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