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A dispatch Administrator/customer service advisor is responsible for responding to calls from customers and clients via the call centre or the work dispatch.

Kick ICT Group Kick ICT Group is one of the fastest growing providers of IT Services in the UK, with a talented and highly skilled team that provide outstanding service and value to our customers. We pride ourselves on our commitment to providing outstanding IT solutions, services and support. Yet we believe that it's how we work with people that is most important to us. Kick ICT are proud to be one of the few Microsoft Partners in the UK to hold all six of Microsoft's industry recognised Solutions Partner designations. While these designations are technical in nature, they also speak to something bigger: our ongoing investment in the knowledge, tools, and people needed to deliver outstanding service and support. Why join Kick? At Kick, our culture is built on a foundation of collaboration, innovation, and respect. We foster an environment where every team member feels valued and empowered to contribute their unique perspectives and skills. Our commitment to continuous learning and development ensures that our team stays at the forefront of technological advancements. We believe in maintaining a healthy work-life balance, encouraging creativity, and celebrating our successes together. Our open and inclusive atmosphere promotes teamwork and drives us to achieve our collective goals. Because a stronger team is an inclusive one. We believe diverse perspectives make for better ideas, stronger collaboration, and more innovative outcomes. We’re building a culture where everyone feels heard, valued, and empowered to thrive — no matter their background, identity, or experience. The Role JOB TITLE: Account Manager BASE LOCATION: Bellshill (hybrid) SALARY: Circa £45K Depending on skills and experience + Commission WORKING PATTERN: Permanent I Full-time (35 hours per week) ROLE PURPOSE: As an Account Manager you will be responsible for managing and developing existing client relationships, ensuring the delivery of outstanding service, and driving growth through cross-sell and up-sell opportunities. Acting as the primary point of contact for your portfolio of clients, you will understand their business priorities, identify opportunities to add value, and position Kick as a trusted long-term partner for their IT strategy. This role requires strong relationship management, commercial acumen, and a proactive approach to customer success. This role requires a deep understanding of the Microsoft technology ecosystem, exceptional communication skills and an ability to build close relationships, influence stakeholders and close deals. Key Responsibilities • Manage and nurture a portfolio of existing clients within the Technical Services & Infrastructure division., • Develop a deep understanding of each client’s business, technology landscape, and strategic goals to identify opportunities for growth., • Act as the trusted advisor and first point of contact for client queries, issues, and escalations, ensuring high levels of customer satisfaction., • Work with technical consultants, solution architects, and support teams to ensure seamless delivery of services and projects., • Proactively identify and develop cross-sell and up-sell opportunities across Kick ICT’s portfolio, including cloud services, networking, cyber security, and managed support., • Build account development plans and deliver regular review meetings with clients to measure performance and identify future requirements., • Maintain accurate and up-to-date records of account activity, opportunities, and forecasting within CRM systems., • Meet and exceed revenue retention and growth targets., • Represent Kick at industry events, networking forums, and partner engagements. What do I need? • Proven experience in account management or client relationship management within IT services, technical services, or infrastructure., • Strong knowledge of managed IT services, cloud (Microsoft Azure/M365), networking, infrastructure, and cyber security solutions., • Excellent communication and interpersonal skills, with the ability to build trusted relationships at all levels., • Commercial acumen and experience of growing accounts through consultative, value-led conversations., • Ability to collaborate effectively with internal teams to deliver client outcomes., • Highly organised, with strong attention to detail and ability to manage multiple client accounts simultaneously., • Target-driven, proactive, and motivated to deliver customer success and revenue growth. Benefits • 30 days holiday, rising by 1 day per year after 2 years service (prorated for part-time employees), • An additional days annual leave for your birthday, which can be taken within your birthday month, • Private healthcare with access to 24/7 Digital GP and gym discounts, • Salary sacrifice pension scheme, • Life insurance up to 2x your salary in the event that the worst should happen, • Enhanced maternity, paternity and adoption leave, • Access to discount of up to 47% on childcare costs throughout our partnership with Yellownest, • Cycle to work scheme, • Access to our BHN Benefits portal which provides the below; Home & Tech scheme to purchase items from Currys and/or Ikea, retail discounts from over 100 high street stores, bYond cashback card, • Social events throughout the year, • Eligibility to receive £500 reward as part of our Excellence Award scheme, • Discounted access to LivingWell Health Club (Bellshill), • Access to wellbeing support through our external partners, including support with your financial wellbeing, • Opportunity to take part in company sponsored volunteering days throughout the year to give back to the local community

We are looking for a Technical Service Advisor to join our busy Bellshill branch on a part-time, permanent basis. Ideally you will have some technical knowledge or administrative experience in a customer service environment.

Customer Service Advisor – No Weekends or Evenings!.

FRENCH SELECTION (FS)Customer Service AdvisorLocation: WelshpoolSalary: up to £24,000 per annumRef: 4284AFTo apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4284AFThe company: A well-established and trusted UK brand who operat

As a skilled Administrator, you will have experience of working within a fast- paced team multi task role dealing with a range of customers and stakeholders, excellent customer service skills (both written and verbal) are essential. The postholder will have experience of providing an administrative

Contraflow Ltd is a leading provider of traffic management services across Scotland and North of England.

Join our Glasgow Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. If yo

You will provide a comprehensive support service across the Locality, ensuring the delivery of a flexible, effective, sensitive and customer-focused service. Educated to higher level or equivalent, you will have excellent interpersonal and communication skills together with experience of providing a

Join our Glasgow Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great

The successful candidate will be responsible for delivering a high standard of customer service in a fast-paced, corporate environment.

Join our Glasgow Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great

Murray Recruitment are recruiting a Commercial Administrator for our client based in Lanarkshire.This is an exciting opportunity to join a dynamic Commercial Team within a well-established organisation.The successful candidate will play a vital role in supporting contract administration processes an

Obtain an enhanced DBS check through Barracudas or have an existing enhanced DBS on the Update Service.

P&L Recruitment are working in partnership with a rapidly expanding organisation based in North Lanarkshire to recruit a Payroll Administrator, on a part-time permanent basis, to work 3 full days - 24 hours.My client is offering flexible hours to suit the requirements of the candidate.Process a wee

You'll provide administrative support within the Customer Response and Streetworks team, to help drive outstanding customer service and outperform other key regulatory targets. You'll ensure that work volumes progressing through Salesforce are kept up to date, and within customer service level agree

We're Hiring: Payroll & Purchase Ledger Administrator Renfrew.Office-Based | Full-Time | Monday–Friday, 9am–5pm.Are you an experienced Payroll Administrator looking to expand your skillset in a dynamic finance team? We’re looking for a highly organised and detail-oriented individual to take on

Our consistently positive customer feedback and continuous growth helps us cement our place as one of the world's leading IT solutions enterprises, helping us deliver services and solutions in both challenging and exciting situations. Every day we deliver mission critical services in a secure enviro

Strong administrative skills are required but it is just as important to us that you are as focused on delivering exceptional customer service as well as having an approachable, caring and compassionate attitude. Occupational sick pay after 12 month's service (for those on contracted hours only and

Experience with Kubernetes, containerized databases, or cloud-native database services. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the comp

Here’s a taste of what you will be doing as a Savings Customer Ambassador: - Welcome customers to the branch, dealing with enquiries and supporting with transactions using our branch-based systems whilst creating a strong customer first culture Deliver outstanding service in every customer i

DXC Technology (DXC: NYSE) is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 priv

In this role, you will provide dedicated operational support to the College's Research Office, working closely with academic leaders and professional services staff to ensure the smooth running of research activity.

The company's technology independence, global talent, and extensive partner network combine to deliver powerful next-generation IT services and solutions. Your role will include implementing standards, policies, and procedures for continual service improvement. Recruitment fraud is a scheme in which

Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more.

Join our Glasgow Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great

Key Responsibilities PA Support to CEO, SLT, and Board Provide comprehensive diary and calendar management for the CEO, anticipating scheduling needs and managing priorities Organise and coordinate internal and external meetings, including room bookings, agenda preparation, minute-taking, and acti

Join our Glasgow Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great

HR Course Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first HR administration role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available, with payment

HR Course Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first HR administration role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available, with payment

Profile A successful Temporary Customer Service Advisor should have: * Previous experience in a customer service role, ideally within the Not For Profit sector. We are seeking a Temporary Customer Service Advisor to assist in delivering exceptional service to customers in the Not For Profit sector

HR Course Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first HR administration role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available, with payment

Reconciliation & Allocation of Cheque, BACS and Card payments to customer accounts. Creation of new customer accounts including risk assessment & credit limits.

HR Course Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first HR administration role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available, with payment

Key Responsibilities: Provide general administrative support to the transport operation Communicate effectively with drivers, customers, and hauliers Issue and check returned paperwork with drivers Driver check-in/check-outWhat We're Looking For: Experience working in a transport office would be

HR Course Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first HR administration role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available, with payment

Positive attitude with the natural ability to provide excellent service in a team environment, dealing with people from many cultures.

HR Course Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first HR administration role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available, with payment

Are you passionate about delivering outstanding customer service? Are you looking for a new challenge with a company that truly values its employees and customers?. Join Our Growing Team Exceptional Dispatch/Customer Service Careers Available!. As the largest independent provider of maintenance, re

HR Course Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first HR administration role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available, with payment

Customer Service Representative - Halifax, United KingdomSalary: £24,150Ready to turn your Customer Service skills into a career you'll love?Join our award-winning team at Covéa Insurance as a Customer Service Representative in our Claims & Operations Team - and become the friendly, tru

HR Course Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first HR administration role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available, with payment

Join our Glasgow Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. If yo

HR Course Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first HR administration role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available, with payment

Join our Glasgow Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great

HR Course Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first HR administration role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available, with payment

Transport Administrator, based inStow-on-the-Wold, Paying£25,000-£30,000, Monday to Friday, 08:30 17:00, with a 1-hour unpaid lunch break.Flexibility may be required depending on operational needs,.UK Bank Holidays (all Bank Holidays must be booked in advance).Qualifications, skills, and all relev

HR Course Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first HR administration role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available, with payment