Customer service advisor jobs in BathgateCreate job alerts

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Senior Planning Analyst role focuses on delivering scenario planning, performance insights, and impact assessments to support operational and strategic decisions, while driving simplification and automation in reporting. It requires strong analytical skills. For this role we offer the hybrid working approach with 2 days a week onsite in Dunfermline or Livingston campus. What you'll do - • Perform scenario planning initiatives in collaboration with planning teams and stakeholders to guide strategic decision-making and deliver optimal outcomes, • Deliver accurate, omni-channel insights that enhance understanding and support informed, data-driven decisions across the business., • Create, maintain, and deliver detailed analytical outputs-including in-depth ad-hoc analysis and consolidated supply vs. demand plans-to support operational and strategic planning., • Build and maintain strong, collaborative relationships between Planning and operational teams, ensuring consistent communication and alignment with stakeholder priorities., • Work cross-functionally with the wider planning team and stakeholder groups to share best practices, align on goals, and drive continuous improvement., • Analyse data to uncover trends, pain points, and opportunities for improvement across both customer and advisor journeys to then craft compelling insight narratives that influence decision-making and drive meaningful change.What you'll bring -, • Proven experience in building accurate planning models and forecasts, with a strong understanding of planning methodologies and business drivers., • Demonstrates a robust analytical mindset and a structured approach to problem-solving, underpinned by a strong data foundation., • Self-motivated and proactive, taking full ownership of individual and team deliverables, and confidently making decisions that drive progress and value., • Brings creativity and innovation to the role-identifying and implementing solutions that improve processes and deliver benefits for customers, advisors, and the business., • Operates with a strong sense of urgency and resilience, thriving in fast-paced environments while maintaining focus and quality., • Experienced in using planning tools and systems, with the ability to quickly learn and apply new technologies to enhance performance and insight delivery., • Builds strong, collaborative relationships with internal and external counterparts-sharing ideas, aligning on joint plans, and driving operational efficiencies.Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiencesYour office base: This role can be based out of Dunfermline or Livingston Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Crew Clothing Livingston is looking for a part-time Sales Advisor to generate sales by delivering outstanding customer service and maintaining store standards. Benefits include a uniform contribution, a pension plan, a rewarding referral program, and professional development opportunities.

Customer Service / Sales Administrator. Working as part of a busy sales and customer service function, your responsibilities will include:. Handling customer enquiries and providing a high level of service throughout.

To provide excellent customer service by promptly answering calls, handling claims professionally, and adopting a proactive approach to claims management. To negotiate claim settlements within service level agreements, ensuring excellent service standards and compliance with best practices. Our serv

Beauparc is looking for a proactive and detail-oriented Customer Service Advisor to join their team in Knottingley. The ideal candidate will possess strong communication skills, experience in customer service, and a capacity to manage a varied workload. Duties include managing customer orders, assis

As a customer service adviser, you will be helping our customers, dealing with new and existing policies. A genuine desire to provide a high level of customer service. Monitor all aspects of the task to ensure all services are provided at the agreed time and customers are kept fully appraised of the

We are seeking a proactive and detail-oriented Customer Service Advisor to join our team in Knottingley. You will be responsible for a range of sales administration and customer service activities, ensuring smooth day-to-day operations and high levels of customer satisfaction. Previous experience in

A prominent healthcare organization in the United Kingdom is seeking a Customer Service Advisor to support healthcare professionals with shift bookings. This full-time role requires strong customer service experience, effective communication skills, and a proactive approach to problem-solving. The o

As an Apprentice Customer Service Advisor, you’ll be supporting the Customer team on our United Utilities contracts of work. Apprentice Customer Service Advisor. Kick-start your career in customer service with hands‑on training and development.

The Leisure Media Co is looking for a motivated individual at Chase Golf & Leisure Centre to provide excellent customer service.

A leading financial services provider in the UK seeks a Customer Services Representative to deliver high-quality service to customers. You will engage with savings and mortgage customers through various channels, helping them with their needs.

A healthcare service provider in the UK seeks a Customer Service Advisor to provide empathetic support to service users in a hybrid role.

Customer Service Advisor - CCU. You’ll handle inbound customer calls, resolving queries and managing vehicle damage claims from start to finish, while delivering outstanding customer service throughout. Continuously build your knowledge of products and services to support a wide range of customer

Your Housing Group is seeking a Customer Service Advisor to provide excellent support to tenants via phone and email.

As a Customer Service Advisor, you will be at the forefront of customer interaction, and your responsibilities will include building relationships with new and existing customers, coordinating routine servicing, repairs and maintenance, handling queries and raising invoices for work carried out, whi

A leading infrastructure company is seeking an Apprentice Customer Service Advisor to join their team in Worsley. This role offers hands-on training in customer service as you assist the team with inquiries via phone, email, and in-person. Key responsibilities include providing excellent customer se

A recruitment agency in the United Kingdom is offering an exciting opportunity for a Lead Generator & Customer Service Advisor. In this role, you will deliver first-class customer service, support sales through lead generation, and have clear opportunities for progression into Sales or Transport.

Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary• Identify and address safeguarding concerns promptly and effectively• Meet customer service standards and performance goals• Respond to difficult and sensitive cases with empathy, pati

A leading motor retailer in the UK is seeking a Service Advisor for their Skoda Dealership in Coventry. The role requires delivering excellent customer service, managing vehicle maintenance bookings, and coordinating with various departments. Candidates should possess strong communication and organi

Provide professional customer service in an efficient and helpful manner. Serve as the first point of contact and provide a professional service to all customers.

A recruitment agency is looking for a Customer Service Advisor to handle inbound and outbound calls. Applicants should have experience in customer-facing roles, a professional telephone manner, and the ability to learn new IT systems quickly.

Supertemps Limited is seeking a dedicated Customer Service Assistant for a part-time role in Abergele. The ideal candidate will have strong customer service skills, excellent attention to detail, and IT proficiency.

Come and Join the Team of Excellence -Customer Service Advisers needed !!. Using an internal database to log the service request and passing across to the scheduling department.

Customer Service Advisor## Job Introduction***

A leading customer service organization in the United Kingdom is seeking Customer Service Advisors for a permanent role. This position offers the opportunity to work remotely and requires a client-focused attitude to provide excellent service. The role emphasizes ownership of customer interactions t

Customer Service Advisor page is loaded Customer Service AdvisorlocationsSnodland, Kent time typeFull time posted onPosted 7 Days Ago job requisition idJR100150 * Achiev

The Automobile Association is looking for a Customer Service Advisor in Tunbridge Wells. You will be responsible for handling inbound customer calls, resolving queries, and managing vehicle damage claims while delivering outstanding service.

Are you passionate about helping others and providing exceptional customer experiences? Why not lend your skills to an international company dedicated to money exchange and transferring money for a better world? Join Interchange, a Western Union Master agent, as a Customer Service Advisor. Customer

Our Customer Service Advisors live our customer promise - Delivered Exactly - by delighting our customers each and every time. An exciting new Customer Service Advisor opportunity at DX!. This role, through proactive and timely actions, provides fantastic service to a wide range of interesting and d

Are you passionate about delivering exceptional service and support to clients and healthcare professionals? As a customer service advisor at general practice solutions (GPS), you will play a pivotal role in ensuring outstanding customer satisfaction within the primarycare sector. As a customer serv

Previous experience in a customer service role, ideally working to key targets to deliver customer satisfaction and sales objectives. You will have the passion to deliver an excellent customer service experience and the ability to quickly establish and build rapport with our customers. We are recrui

As a Customer Experience Advisor within our Customer Excellence Teams no two days will be the same, but you’ll always strive to provide the best customer service experience to all internal and external customers calling into the Contact Centre. What You’ll be Doing as Customer Experience Advisor

Be experienced in customer service, being the first points of contact, it is key you can provide a professional service to all our customers. We need a Customer Service Advisor who will…. The successful candidate will be responsible for providing professional customer service in an efficient and h

A recruitment agency in the UK is seeking Customer Service Advisors for a 6-month contract based in Hertfordshire. The ideal candidate should have essential social housing experience and will act as the first point of contact for customers, providing efficient administrative support.

Online Customer Service Advisor. Provide professional and friendly customer service via phone, email and live chat. Most importantly, you will be joining a business that values great service, teamwork and a passion for interiors.

Looking to join a friendly, customer-focused team where you can make a real difference every day? This is a great opportunity to play a key role in supporting tenants and customers, providing first-class service and helping things run smoothly behind the scenes. Strong communication and customer ser

This is your chance to join a collaborative team that's committed to excellent customer service and putting people first. You'll be the first point of contact for customers and a vital part of the Property and Housing Services team. You'll provide friendly, efficient administrative support across al

Practice Administrator / Veterinary Receptionist - Linlithgow.Join Our Brand-New Team from Day One!.Practice Administrator / Veterinary Receptionist.We are opening a brand-new, purpose-built, locally owned Vets for Pets surgery in Linlithgow and are looking for a Practice Administrator / Veterinary

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time R

You will work closely with Sales, Finance and Marketing, to support the full customer lifecycle. Some of our customers are international brands and global Fortune 500 companies. Our solutions enable organisations of any size globally to achieve brand consistency, legal compliance, and customer engag

Please make sure you read the following details carefully before making any applications.As an Insurance Officer, you will provide essential administrative and operational support to the.Council insurance function, helping to ensure that insurance claims are managed efficiently and in.Working within

You will be responsible for the service provided to a portfolio of pension scheme clients that range in size. Take responsibility for all work to ensure delivery is of a high standard and is in accordance with client Service Level Agreements. To apply for this role you must already be an experienced

This role exists to provide administrative and operational support to the European Services function, ensuring accurate data capture, timely processing of service documentation, and effective coordination across internal teams. Guided by our mission - Leading with Integrity, Innovating with Purpose,

Venesky-Brown’s client, a public sector organisation with offices across Scotland, is currently looking to recruit 6 x Administrators for up to 12-month contracts on rates of £16.These roles will be hybrid based after training has been completed onsite.Manage department email inboxes and hard cop

Office Administrator Location: Livingston - full-time office-based Working Pattern: Monday - Friday 9:00 am – 5:00 pm We are working with a busy and growing civil engineering and infrastructure contractor who is looking to appoint an Office Administrator to support their team based in L

Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers. This customer-facing role will be a great fit for someone who's already worked in a customer service position, and genuinely enjoys exceeding expectations and c

Anderson Knight Recruitment are currently recruiting for an organised and detail-focused HR Administrator to join a busy team on a 3–6 month contract.This is a great opportunity to gain hands-on HR experience in a fast-paced environment.Key Duties: * Supporting day-to-day HR administration