Amazon customer service jobs in United Kingdom

Company Description Aqualona Products Ltd brings over 50 years of expertise in designing innovative and imaginative bathroom accessory ranges. Our collections are thoughtfully curated using premium materials and a keen eye for detail to provide practical and stylish solutions for updating bathroom décor. We are dedicated to making the selection process enjoyable while delivering on quality and design. Aqualona is trusted for creating transformative products that effortlessly enhance bathroom interiors. Aqualona is going places and growing fast, it's a fantastic time to be part of the journey. Role Description Overview: We’re seeking a proactive, friendly, and organized individual to join our team as a Product Assistant & Customer Service. This dual-role position splits time between supporting the product development process and leading our customer service function. You’ll collaborate with the product team to help move initiatives forward, while also delivering exceptional customer service and managing daily office tasks. Key Responsibilities: • Support the product development team with intake, documentation, and coordination of features and improvements., • Act as the customer service lead, handling inquiries, resolving issues, and maintaining high customer satisfaction., • Manage testing and sample processes for new products or changes., • Assist with testing, QA, and feedback loops to ensure product quality and timely delivery., • Coordinate ad-hoc office tasks (stationery orders, supplies, etc.) and general administrative duties., • Monitor and respond to customer inquiries via phone, email, and chat; triage issues to appropriate teams., • Maintain accurate records in Excel and other Microsoft applications; generate reports as needed., • Work with courier services (DHL, DPD) to track shipments, manage logistics, and support timely deliveries., • Contribute to time management and deadline adherence; operate with initiative and reliability., • Support NetSuite and/or Mintsoft processes where applicable (desirable but not essential). Must-Have Qualifications: • At least 1 year of experience in customer service., • Experience in product development or a strong understanding of product lifecycle processes., • Proficiency in Excel and the full suite of Microsoft Office applications., • Ability to work independently and take initiative; strong time-management and deadline-orientation., • Experience or familiarity with courier/logistics operations (DHL, DPD) is preferred., • Comfortable in an office environment with a willingness to perform ad-hoc tasks as needed., • Proactive, positive personality with strong communication and interpersonal skills. Nice-to-Have (but not essential): • Experience with NetSuite and/or Mintsoft., • Experience with Amazon, • Exposure to testing, sample management, or QA processes., • Prior experience in a courier/logistics or e-commerce setting., • Basic familiarity with Jira/Confluence, SQL, or other product/analytics tools. What We Offer: • Competitive salary and benefits package., • Collaborative, friendly team environment., • Opportunity to grow in a dual-role that blends product development and customer service., • Office-based role with predictable five-day work week. Qualifications • Strong Customer Service, Customer Support, and Customer Satisfaction skills, • Excellent Interpersonal and Communication skills, both written and verbal, • Organizational ability to multitask and manage priorities effectively, • Proficiency with basic computer tools and familiarity with customer service software, • Attention to detail and problem-solving skills, • Previous experience in customer-facing roles is a plus, • Ability to work independently and thrive in a remote working environment

Physical Security Technical Project Manager Department: Ground Security – Amazon Leo Location: London, UK. Must be able to work from an Amazon Corporate office up to five days per week (hybrid arrangements may be available). Regular overseas travel, including Middle East and Africa. Employment Type: Full time, permanent. Contracted to Upstream Risk Management, permanent secondment to Amazon Reports to: Matrix reporting to Senior Leo Ground Security Manager Direct reports: None but holds key operational relationship with vendors Package: £76,000. Bonus available Start: From April 2026 Job Summary Contracted to Upstream Risk Management, you will be permanently embedded within Amazon’s Leo Ground Security Team. This team sits within Amazon Leo’s Ground Infrastructure Services. Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world. The Project Based Contractor is a technical project manager, responsible for enabling the rapid expansion planned for Amazon Leo in 2026 – 2028. You will achieve this by applying your project management and technical security skills to the detail of planning, installation, integration, management, and maintenance of technical security at Ground Gateway Sites across Europe, Middle East and Africa. We are looking for a team member who embodies the Amazon Leadership Principles. Exceptional customer focus is non-negotiable. Strong technical skills, project and stakeholder management are pivotal to success. The successful applicant will be able to demonstrate data-based decision making, strong understanding of cost-benefit analysis, and a track record of program optimization. This is an on-site role so you must be within commutable distance of an Amazon Corporate site (expected to be LHR16 (EC2A 2FA) and expect five days per week in the office, though a hybrid role may be possible.International travel should be expected. This travel could be to remote areas of the Middle East and Africa. Key responsibilities include: • End-to-end management of complex, high-value projects, including managing multiple concurrent projects. Collaborating with partners, internal customers, and vendors to analyse needs, plan and implement the installation, integration, and optimisation of technical security aspects at sites., • Establish, monitor, and report on project budgets, timelines and KPIs., • Identify data/reporting requirements, integrate data sets, and configure and run reports to track work priorities, issues, results, and meaningful trends. Establish self-service reporting and guidance for customers where possible., • Support Monthly and Quarterly Business Report preparation and presentations., • Manage supplier/vendor relationships to ensure third-party inputs are delivered to standard, on time and budget., • Drive continuous improvement by evaluating all aspects of the project cycle, making recommendations for, and implementing new initiatives for optimising customer experience., • Conducting security assessments of new sites and making recommendations to the Senior Leo Ground Security Manager. About You Knowledge and Experience • Detailed technical knowledge and hands-on experience of design and installation of enterprise-level security systems (essential)., • Minimum of four years security industry experience, with a significant portion of industry tenure spent as a consultant, integrator, or technical end user (essential)., • Working knowledge of Lenel, with experience of performing basic functions such as device adds/changes/deletions/masking/unmasking, access level programming and assignment, time zone programming (highly desirable)., • Writing security standards and procedures (highly desirable). Skills • End-to-end project management, ability to follow and implement design and installation standards, including multiple concurrent projects., • Stakeholder management, serving as an advocate for design and implementation standards., • Budgeting and cost-benefit analysis., • Communication across borders and cultures (analytical written, and verbal presentation, and interpersonal skills)., • Data analysis and problem solving., • Risk Assessment., • Strong proficiency in the MS Office suite, Lenel and other key security systems. Behaviours • Demonstrable affinity with Amazon leadership principles., • Attention to detail., • Self-starter and comfortable working independently., • Resilience and resourcefulness., • Flexible on working hours and travel. Education/Qualifications • Vocational qualifications e.g. CPP, PSP, CISSP, PMP, or equivalent industry experience (essential)., • Relevant system certifications, including Lenel (highly desirable)., • Project management qualification (highly desirable).

As part of the Service team, you will: • Work in a technical capacity contributing through hands-on CCaaS/AI design and build to deliver customer experience and contact platforms at scale., • Be at the forefront of CCaaS and AI innovation, helping clients build connected, always-on service models for their customers., • Work with leading organizations across multiple industries, contributing to large-scale customer and platform transformations., • Support clients in defining a customer-first mindset and reshaping their business and operating models., • Transform customer journeys and service interactions using data, CCaaS platforms and AI to create seamless and consistent experiences., • Reinvent the customer service ecosystem by improving how products, services and channels work together., • Learn and apply emerging trends in customer data, AI and experience design, and use these insights to help organizations maximize value from customer interactions., • Shape and deliver transformational customer platform solutions for clients who want deeper understanding of how customers engage with their products and services., • Continue to build practitioner skills in areas such as GenAI, human-centred design and modern service architecture., • Support the integration of cloud-based customer and CCaaS platforms (for example Microsoft Dynamics Contact Centre, Amazon Connect, Genesys Cloud CX, or Google CCaaS/CES)., • Collaborate with colleagues across Accenture’s global network, learning from specialists who share a passion for customer experience, platforms and AI., • Contribute to practice growth by helping shape offerings and strategic direction across CCaaS and AI-enabled customer platforms. As a Customer Experience & Contact Platform Consultant, you will: • Be part of multi-disciplinary teams to understand client requirements and shape CCaaS and AI focused transformation programs., • Support the design of CCaaS and AI solutions across platforms such as Amazon Connect, Genesys Cloud CX, Google CCaaS/CES or Microsoft Dynamics Contact Centre. This may involve hands-on build or delivery roles such as integrating to AI platforms like Sierra and ElevenLabs., • Collaborate across Accenture to share knowledge, build reusable assets and strengthen our CCaaS and AI capability., • Apply understanding of enterprise platforms and architectures, staying current with emerging CCaaS and AI trends., • Support in shaping the strategic direction of CCaaS and AI transformation programs, either through deep expertise in enterprise platforms and architectures. We are seeking candidates with the following skills and experience: • Design and hands-on expertise with at least one major CCaaS platform (e.g. Amazon Connect, Genesys Cloud CX, Google CCaaS/CES, Five9 or Microsoft Dynamics Contact Centre)., • Integration experience between CCaaS platforms and AI services, automation tools, or adjacent customer systems through hands-on design/build., • Strong analytical skills and the ability to translate business and technical requirements into platform designs or customer journeys., • Ability to design solutions or customer journeys across hyperscalers and modern customer platforms; strong communication skills., • Relevant certifications from organisations such-as Amazon, Genesys, Google or Microsoft., • Extensive experience in CCaaS and AI enabled service technology gained through hands-on design and build work. Set yourself apart: • Experience designing and building advanced features in platforms such as Google CCaaS/CES, Amazon Connect, Genesys Cloud CX or Microsoft Dynamics Contact Centre, especially where AI capabilities are involved., • Practical designing or building AI agents or conversational AI solutions using tools such as Co-Pilot Studio, Sierra or ElevenLabs., • Ability to demonstrate CCaaS and AI solutions you’ve contributed to through direct technical build (flows, routing, integrations etc.)., • Strong understanding of customer engagement and service technologies from a design/build perspective., • Track record contributing to multi-platform CCaaS and AI migration or delivery squads.

Customer Experience & Contact Platform Consultant London / Manchester / Edinburgh CL9 Accenture is a leading global professional services company, providing a broad range of services in customer, strategy and consulting, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers – both B2B and B2C. The Service practice sits within our Song business. We work across Financial Services, Health & Public Sector and Communications Media and Technology clients. In Service, we help our clients define, plan and deliver changes that impact end customers and the front-office. As part of the Service team, you will: • Work in a technical capacity contributing through hands-on CCaaS/AI design and build to deliver customer experience and contact platforms at scale., • Be at the forefront of CCaaS and AI innovation, helping clients build connected, always-on service models for their customers., • Work with leading organizations across multiple industries, contributing to large-scale customer and platform transformations., • Support clients in defining a customer-first mindset and reshaping their business and operating models., • Transform customer journeys and service interactions using data, CCaaS platforms and AI to create seamless and consistent experiences., • Reinvent the customer service ecosystem by improving how products, services and channels work together., • Learn and apply emerging trends in customer data, AI and experience design, and use these insights to help organizations maximize value from customer interactions., • Shape and deliver transformational customer platform solutions for clients who want deeper understanding of how customers engage with their products and services., • Continue to build practitioner skills in areas such as GenAI, human-centered design and modern service architecture., • Support the integration of cloud-based customer and CCaaS platforms (for example Microsoft Dynamics Contact Centre, Amazon Connect, Genesys Cloud CX, or Google CCaaS/CES)., • Collaborate with colleagues across Accenture’s global network, learning from specialists who share a passion for customer experience, platforms and AI., • Contribute to practice growth by helping shape offerings and strategic direction across CCaaS and AI-enabled customer platforms. As a Customer Experience & Contact Platform Consultant, you will: • Be part of multi-disciplinary teams to understand client requirements and shape CCaaS and AI focused transformation programs., • Support the design of CCaaS and AI solutions across platforms such as Amazon Connect, Genesys Cloud CX, Google CCaaS/CES or Microsoft Dynamics Contact Centre. This may involve hands-on build or delivery roles such as integrating to AI platforms like Sierra and ElevenLabs., • Collaborate across Accenture to share knowledge, build reusable assets and strengthen our CCaaS and AI capability., • Apply understanding of enterprise platforms and architectures, staying current with emerging CCaaS and AI trends., • Support in shaping the strategic direction of CCaaS and AI transformation programs, either through deep expertise in enterprise platforms and architectures. Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: • 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice., • Family-friendly and flexible work policies., • Attractive pension plan with financial wellbeing support and resources., • Private healthcare insurance plan and Mental Wellbeing support., • Employee Assistance Program, Career Development and Counselling., • A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.

Customer Experience & Contact Platform Architect - Manager London / Manchester / Edinburgh CL7 Accenture is a leading global professional services company, providing a broad range of services in customer, strategy and consulting, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. Song Service: Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers – both B2B and B2C. The Service practice sits within our Song business. We work across Financial Services, Health & Public Sector and Communications Media and Technology clients. In Service, we help our clients define, plan and deliver changes that impact end customers and the front-office. You will: • Work in a technical capacity contributing through hands-on CCaaS/AI design and build to deliver customer experience and contact platforms at scale., • Be at the forefront of CCaaS and AI innovation, helping clients build connected, always-on service models for their customers., • Work with leading organisations across multiple industries, contributing to large-scale customer and platform transformations., • Support clients in defining a customer-first mindset and reshaping their business and operating models., • Transform customer journeys and service interactions using data, CCaaS platforms and AI to create seamless and consistent experiences., • Reinvent the customer service ecosystem by improving how products, services and channels work together., • Learn and apply emerging trends in customer data, AI and experience design, and use these insights to help organisations maximize value from customer interactions., • Shape and deliver transformational customer platform solutions for clients who want deeper understanding of how customers engage with their products and services., • Continue to build practitioner skills in areas such as GenAI, human-centered design and modern service architecture., • Support the integration of cloud-based customer and CCaaS platforms (for example Microsoft Dynamics Contact Centre, Amazon Connect, Genesys Cloud CX, or Google CCaaS/CES)., • Collaborate with colleagues across Accenture’s global network, learning from specialists who share a passion for customer experience, platforms and AI., • Contribute to practice growth by helping shape offerings and strategic direction across CCaaS and AI-enabled customer platforms. As a Customer Experience & Contact Platform Architect - Manager, you will: • Lead multi-disciplinary teams to understand client requirements and shape CCaaS and AI focused transformation programs., • Lead the design of CCaaS and AI solutions across platforms such as Amazon Connect, Genesys Cloud CX, Google CCaaS/CES or Microsoft Dynamics Contact Centre. This may involve hands-on build or overseeing delivery teams, and includes supporting integration with AI platforms like Sierra and ElevenLabs., • Collaborate across Accenture to share knowledge, build reusable assets and strengthen our CCaaS and AI capability., • Apply deep understanding of enterprise platforms and architectures, staying current with emerging CCaaS and AI trends and guiding teams on optimal design., • Shape the strategic direction of CCaaS and AI transformation programmes, either through deep expertise in enterprise platforms and architectures., • Mentor and develop future leaders, fostering a culture of performance, inclusion and continuous improvement. Required skills and experience: • Strong hands-on expertise with at least one major CCaaS platform is a must (e.g. Amazon Connect, Genesys Cloud CX, Google CCaaS/CES or Microsoft Dynamics Contact Centre)., • Experience solutioning integrations between CCaaS platforms and AI services, automation tools, or adjacent customer systems through hands-on design/build., • Strong analytical skills and the ability to translate business and technical requirements into platform designs or customer journeys., • Ability to design technical solutions or customer journeys across hyperscalers and modern customer platforms., • Relevant certifications from organizations such-as Amazon, Genesys, Google or Microsoft, • Extensive experience in CCaaS and AI enabled service technology gained through hands-on design and build work. Set yourself apart: • Experience architecting and building advanced features in platforms such as Google CCaaS/CES, Amazon Connect, Genesys Cloud CX or Microsoft Dynamics Contact Centre, especially where AI capabilities are involved., • Practical designing or building AI agents or conversational AI solutions using tools such as Co-Pilot Studio, Sierra or ElevenLabs., • Ability to demonstrate CCaaS and AI solutions you’ve contributed to through direct technical build (flows, routing, integrations etc.)., • Strong understanding of customer engagement and service technologies from a design/build perspective., • Track record of contributing to or leading multi-platform CCaaS and AI architecture teams and delivery squads. Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: • 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice., • Family-friendly and flexible work policies., • Attractive pension plan with financial wellbeing support and resources., • Private healthcare insurance plan and Mental Wellbeing support., • Employee Assistance Program, Career Development and Counselling., • A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.

Telematics Engineer (Field Based) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We are looking for a Telematics Engineer to provide continued support to our growing and established customer base within Southampton and the surrounding areas. You will have access to many of our benefits, including annual shift allowance in addition to your salary, annual pay reviews, company vehicle, with laptop, mobile phone and tools provided to ensure you are fully equipped in your new role. Are you an experienced Telematics Engineer looking for a new opportunity and challenge? How about the opportunity to join a market leading telematics company, that works with many household names, such as McLaren, Tesco, Harrods, Stobarts, JCB, Dominos To name a few! A Day in the Life of Dont just take our word for it, read Jacks story which gives a glimpse into the training, typical day and highlights being an Engineer at Microlise. You can read Jacks blog via the link here ! What will you be doing? Ensure Microlise product portfolio is full integrated into our customers assets Timely visits to customer sites to undertake the installation, servicing and continued support of our product suite Completing survey visits and identifying suitable solutions Completing QA (quality assurance) visits on Microlise products and peripherals in customer assets Inventory management Responsible for the upkeep and safety of your vehicle and all provided tools /equipment Liaise with customers at all levels Provide support to your peers and contractor resource where required Ensure administration is concise, accurate and professional Adhere to all internal process and procedures Report on statistical information when required What are we looking for? Demonstrable experience in a similar role; auto electrics and/or telematics Full UK Driving Licence Experience of working to Service Level Agreements and Operational Schedules Understanding of vehicle wiring diagrams and ability to interpret these Evidence of strong customer service skills with a professional approach Good interpersonal and communication skills, with the ability to adjust style to relevant audiences Be able to work autonomously, solve problems independently and adhere to agreed processes Take pride in what you do ensuring quality and accuracy Valid Passport for travel Working Pattern This is a field based role working remotely on our customer sites. Our Field Engineers work shifts on a rota basis, including weekends, to suit the requirements of our customers. Full details regarding our working patterns can be discussed at the interview stage, and upon application you will be provided with an example of a typical rota. Whats in it for you? Full support and training to ensure you are well equipped to succeed in your role Company vehicle, shift allowance, laptop, mobile phone and tools provided Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more 33 days holiday, including bank holidays, increasing year on year to 38 days, then further increases with length of services Life Assurance, 4 times your annual salary Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward Gateway Invested in employee health and well-being with over 20 mental health first aiders in the business Employee Assistance Programmes Great staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards and many more incentives Great Place to Work certified We have been recognised by the global authority on workplace culture, so come be a part of our success Best Workplace in the UK for Development, Technology, Wellbeing and Women Recruitment Process For successful candidates, interviews will take place whilst the advert is still live; so dont delay getting your application in! Please note: The successful candidates job title will be Technical Hardware Engineer in line with our organisational structure. TPBN1_UKTJ

Help build the future of fair hiring in the AI era. At Arctic Shores, were creating a world of work where potential matters more than experience. Our market-leading, task-based psychometric assessments help organisations like Amazon, Siemens and Jet2 make fair, evidence-based hiring decisions. Weve doubled ARR year-on-year for the past three years and are looking for a Head of Engineering to lead the next chapter. The opportunity This is a rare chance to lead engineering at a purpose-driven scale-up where technical excellence truly matters. Youll lead a small, high-calibre team of Software Developers and DevSecOps engineers working on a microservice architecture running on Kubernetes in AWS. It's built following strict functional design principles, TDD and CI/CD pipelines to automatically deploy to production. Youll combine people leadership with technical evolution of the platform through guiding team architecture discussions, balancing quality with pragmatism, and ensuring our platform remains secure, scalable, resilient and cost-efficient as we grow. Reporting to the Chief Product & Service Delivery Officer, youll partner closely with Product, Psychometric Innovation, Professional Services and Support to represent the engineering point of view in all strategy discussions. If youre excited by leading a team where you can genuinely shape the future of our platform and how it can evolve to support the business, this could be your role. Why this role might be a great fit for you You might already be a Head of Engineering looking for more autonomy and purpose. Or you might be an experienced Engineering Manager or Tech Lead ready for your first Head of role. Youll thrive here if you: * Have a strong JVM background (Scala, Kotlin or Java) particularly using functional programming principles * Possess a strong testing mindset with experience in TDD and CI/CD practices. * Are experienced with AWS and infrastructure as code (e.g., Terraform). * Have knowledge of event-driven architecture and API design. * Feel confident to jump into different aspects of our code base, orient yourself and remove blockers for the team * Are motivated to coach and develop engineers through regular 1:1s and collaboration * Think about platform reliability, security, and cost efficiency as much as feature delivery * Like solving complex problems collaboratively and pragmatically If most of that resonates (even if your path has been unconventional) wed love to hear from you. Our Stack Languages & Frameworks * Scala, Kotlin, Typescript, Python * Http4s, Http4k, Circe, Cats, Cats-Effect, Doobie, React, Exposed Testing * Specs2, ScalaCheck Infrastructure & DevOps * AWS (EKS, Lambda, RDS/Postgres, DynamoDB, SQS, Kinesis, S3, Cognito, Route53, VPC, EC2) * Terraform, Kubernetes, Helm, Ansible, Puppet * GitLab CI Observability & Data * Prometheus, Grafana, OpenSearch * Snowflake You dont need experience in every tool, but you should feel confident in modern cloud-native, infrastructure-as-code environments. Our Engineering Philosophy * We follow functional programming principles * We run Kanban and focus on the smallest effort that delivers meaningful impact * We practice TDD and maintain comprehensive automated test suites * Everything is automated and version-controlled * We evolve our ways of working through team retrospectives * We favour simple, maintainable architectures over unnecessary complexity What youll do * Lead and develop a high-performing engineering team, aligning capacity to the roadmap and closing capability gaps. * Shape technical direction championing best practice, guiding architecture and code quality, and aligning engineering with company strategy. * Own delivery and reliability ensuring secure, scalable releases while optimising AWS costs. * Partner cross-functionally with Product and customer-facing teams to deliver roadmap outcomes and ensure technical excellence. What youll get at Arctic Shores * Competitive salary - £100k-£115k depending on experience. * Share Options scheme * 28 days holiday + public holidays (plus extra for length of service) * Private medical and mental health cover * 2 mental wellbeing days per year * Aviva pension (3% employer / 5% employee) * Hybrid working and core hours flexibility * Enhanced parental leave * Fertility support * Company sick pay * Own Days one day every month dedicated to your development * Cycle2Work scheme * Length of service awards * Central Manchester office location * A supportive team and a meaningful mission Our values Make a difference -We cant change everything. But we can contribute to a world of work thats truly fair and inclusive. Grow together -We invest in our ability, learn from setbacks, and celebrate the people behind our progress. Explore, always -Curiosity, drive and bravery help us break new ground and rethink how potential is measured. Applying for the role If this role excites you but you dont tick every box - wed still love to hear from you. Our hiring process includes but is not limited to: * Short application form * Our task-based assessment (youll receive instant feedback) * Get to know you conversations * Technical test and/or technical interview * Panel interview, incl. Leadership style questions Were interested in how you think, how you lead, and how you build, not just the logos on your CV. Using AI in your application Feel free to use AI tools to help structure your thinking or prepare but we want to see the real you. Equal Opportunities At Arctic Shores, giving people a fair chance is what we do and that starts with hiring. We welcome people of any background, gender identification, race, religion, national origin, sexual orientation, ability level, age, size, marital status, style, or music taste. If you need adjustments at any stage of the process, let us know well do everything we can to support you. Compliance ISO 27001 Cyber Essentials compliant JBRP1_UKTJ

Our client is a well established and successful company. They are looking for an experienced Field Service Engineer to provide onsite customer support to their range of heavy plant machinery within the region, with a primary focus on keeping the machinery in peak operating condition through scheduled maintenance, repairs and inspections. PLEASE ONLY APPLY IF YOU MEET THE FOLLOWING CRITERIA: * You have experience of servicing a wide range of heavy tracked plant machines * Solid mechanical aptitude * The ability to investigate & diagnose technical problems, which involve climbing on top & underneath the heavy plant machinery * You are comfortable with heavy lifting * Ability to work effectively on you own * Proficiency with MS Office * Interpersonal relationships / Customer awareness / Commercial awareness * Ability to work without supervision Salary and other benefits: * Company Van is provided * Salary: £15.00 - £19.00 per hour + Overtime, paid at time and a half + Many benefits. * Salary is paid door to door is paid under certain circumstances. * Positive Feedback incentive, 5 pieces of positive feedback will give you a £25.00 Amazon voucher. * Employees employee – Yearly nominations with £1000 for the winner, £500 for second, £250 for third. * Hours of work: 40 hours a week Key Responsibilities: * Investigate, diagnose and resolve customer reports of technical problems with equipment * Service a wide variety of machines both on and off site * Ability to work independently to troubleshoot and solve problems * Complete job cards to a high standard promptly and within a given timeframe * Complete paperwork and timesheets in a timely manner * Request parts efficiently and effectively * Good customer service skills * Develop and maintain good working relationships with internal and external customers * Supervise Apprentices, when required, to ensure that a high quality of work and safe working procedures are maintained * Ensure compliance with relevant procedures when repairing and inspecting equipment * Ensure work/personal equipment complies with all safety standards * Present a professional image at all times * Take responsibility for health and safety of self, colleagues and customers in line with the Company Health and Safety Policy * All Engineers must ensure that their own tools and equipment are safe and legal to use. This role would suit someone with previous experience in a similar role, such as a Hydraulics Engineer / Field Service Technician / Forklift Truck Technician / FLT Engineer / HGV Technician / HGV Engineer / HGV Mechanic / Mechanical Fitter / Plant Fitter / Plant Mechanic / Field Service Technician / JCB Engineer / JCB Technician / JCB Mechanic / External Service Engineer / Mobile Service Technician / Plant Fitter / Mechanical Fitter / Plant Maintenance Engineer / etc

Kenny Recruit are looking for a Supply Chain & Logistics Coordinator to join the UK team of a growing FMCG company. Our client produces and sells its own drinks into hospitality and retail, with a focus on creating products that not only taste and look great but are also better for the planet and the people who grow the ingredients. With ethics at the heart of the brand, their premium, organic drinks have won multiple awards. This is an exciting time to join the business as it continues to grow and expand into an increasing number of retailers, offering excellent exposure across multiple departments. As a Supply Chain & Logistics Coordinator, you will be a vital part of the team. This is a dynamic role where you will be encouraged to learn and take on new responsibilities. You will support the UK Operations Manager in ensuring the efficient running of the supply chain. The role is responsible for smooth day-to-day operations across logistics, stock management, data systems, customer service, and order fulfilment. Working closely with logistics partners, production sites, and internal sales and marketing teams, you will help ensure products move efficiently through the supply chain while supporting the UK sales and marketing teams in driving growth. Salary: £30,000 - £40,000 per annum (depending on experience) + benefits Location: Central London, 3 days a week in the office Working Hours: 9am – 5pm Responsibilities: Stock Management & Product Distribution * Monitor stock levels across all warehouses * Track stock on hand and complete monthly reconciliations with logistics partners * Manage distribution of sample and POS stock from the sample warehouse * Collaborate with marketing and sales teams to support events, promotions, and sampling Data & Systems Management * Maintain accurate operational and product data across internal and external systems * Update ERP platforms and supplier data portals * Ensure accuracy of customer details, pricing, product specifications, and supply chain data * Support internal reporting and customer requirements with up-to-date data Customer, E-commerce & Partner Support * Act as main operational contact for our customer service team (WFL) * Oversee customer service and issue resolution for direct-to-consumer platform * Support smooth operation of e-commerce activities * Coordinate closely with Sales and Amazon partners * Ensure timely communication and responses to partners Operational Projects & International Logistics * Manage Bag-in-Box production planning and supplier coordination * Schedule freight and support product development processes * Handle EU order requirements, including COIs and documentation * Ensure logistics processes and approvals are completed accurately and on time Compliance, Finance & Reporting * Review and approve logistics, warehousing, and e-commerce invoices * Maintain accurate pricing data and communicate updates to partners * Manage packaging compliance processes (EPR submissions, PRN purchasing) * Monitor regulatory updates and support audit preparation Quality Assurance & Taste Benchmarking * Coordinate taste benchmarking across production batches * Ensure consistent product quality and flavour profiles Requirements: * 1–3 years’ experience in supply chain, logistics, or operations * Experience working with Excel, ERP systems, logistics providers or 3PL warehouses * Demonstrates a proactive and keen approach to learning and continuous development * Strong organisational skills, high attention to detail and accuracy with data. * Ability to manage multiple priorities in a fast-paced environment * Shows initiative and a readiness to step into new challenges * A can-do attitude Next Steps… Shortlisted candidates will obviously be contacted for this specific role and if you haven’t heard from us within a week, please assume you have been unsuccessful on this occasion. We'd love to give feedback to every applicant but due to the sheer volume of applications we receive, unfortunately this just isn't possible. We will keep your CV on file to contact you with regards to future roles and any other advice to help you. Alternatively, feel free to contact us for a chat

Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here at Heathrow, we are a growing team with around 450 colleagues. We produce chilled & hot eat Food for Now products including salads, sandwiches & wraps, Protein Pots & snacking. As well as Food for Later products such as ready meals & sides for some of the biggest retailers in the UK including Amazon Fresh, Asda, Aldi, Co-op, Morrisons and Sainsbury's. What you'll be doing Shift - Mon - Fri (mostly 8am - 4pm - weekend if needed) Utilise available planning systems to convert sales forecasts into achievable production and material plans and schedules that optimally balance customer service and operational cost efficiency Manage risks within the plan and amend orders where possible/practical to achieve customer service and stock targets Share forecasts with suppliers and work with them to resolve issues with materials availability Measure, minimise and publish expected obsolete/over stocks (finished product and/or raw materials) Champion ongoing communication with the operations teams to ensure accurate exchange of information Propose and implement continuous improvements in own area Maintain a state of perpetual audit-readiness for all audits (GMP, H&S, Technical, Customer, Accreditation Bodies etc.) to ensure working practices are compliant at all times Translate production plans into material requirements and convert them into supplier purchase ordersWhat we're looking for We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. Time served understanding of planning process FMCG Knowledge/have experience of working in a fast-paced seasonal environment Worked with multiple range of SKUS; both short and long lead time Attention to detail Analytical thinking Computer Literacy including experience of ERP systemThese may be trained or developed. These do not all need to be in place at recruitment. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policiesThroughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career