Amazon customer service jobs in United Kingdom

Do you want to own driving the adoption of Amazon Web Services (AWS) in the UKI's largest and most innovative companies? Want to be part of a cross-functional team focused on increasing technology adoption of cloud computing by engaging directly with C-level executives and influencers at all levels? As the Head of EAMM and Core Services, you will drive customer adoption of Amazon Web Services (AWS) services across the UKI. Customer applications that are built to operate at scale need services with high throughput, massive storage scalability, and high availability. Your responsibilities will include leading a cross-function go-to-market team, partnering with the account and channel teams to define key market segments to target, driving the necessary business and technical relationships with customers and partners to establish new business in those markets, and enabling the account team drive the day-to-day interactions with prospects in order to build long-term business opportunity. You’ll also work closely with the other specialist teams to develop and take solutions to market, and product/service teams to help them evolve the products/services and address concerns. The ideal candidate will possess both a business background that enables them to drive an engagement and interact at the CxO/VP level, as well as a technical background that enables them to easily interact with software developers and architects. Thinking strategically and analytically about business, product, and technical challenges, you’ll have the ability to build and convey compelling value propositions, and work organisationally to build consensus. Responsibilities: • Help define the market segments, customer base, use-cases and industry verticals we target within the specialist domains, • Set a strategic business development plan to execute for target markets in line with Regional, and Global, strategic direction, • Execute the strategic business development plan while working with key internal stakeholders (e.g. account teams, channel teams, service teams, partner teams, and support)., • Identify specific prospects/partners to approach while communicating the specific value proposition for their business and use case, • Understand the technical requirements of our customers and work closely with the internal development teams to guide the direction of our product offerings, • Relevant technical experience/knowledge is helpful,, • Experience in sales or account management, • Experience in a leadership role, • Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization, • Experience implementing cloud services including migrations and modernization projects or equivalent, • Experience with cloud computing or web services or related areas Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon Web Services (AWS) is looking for experienced and motivated business-oriented technologists who possess a unique balance of business knowledge, effective interpersonal skills, and some technological depth in the following areas: analytics/big data, machine learning and generative artificial intelligence. This role will focus on supporting customers looking to enhance their business or operational outcomes through the use of advanced and emerging technologies. You will partner with customers, AWS Sales, AWS service teams, AWS industry teams and AWS Professional Services delivery teams to craft industry-specific programs that will serve the needs of the customer, and extend that use to other customers within the industry and related industries. You will leverage and refine a programmatic approach to help customers drive their business metrics across a set of industry-specific needs. As a trusted customer advocate, the Generative AI Strategist will assess and deliver best practices around program delivery, project approaches, and business measurement. The ability to connect business value to a scalable, repeatable, extensible approach is critical to the Strategist role. Key job responsibilities • Bring alignment between customer’s technologists and business leads; help them to explore the art of the possible with generative AI and machine learning, and to develop a roadmap to deliver business value in the most effective way, • Discuss complex industry-specific business concepts with executives, line managers and technologists, • Engage with various AWS teams, including applied scientists, solutions architects, business development, marketing, industry specialists, partners and regional organizations, • Drive large, complex sales opportunities from ideation, through vision building and scoping, all the way to closure and into delivery, • Ensure customer success in ideating and deploying proof of concept projects on the AWS platform, and enable them to move forward in learning from the PoC project to deliver production solutions, • Educate customers on the value proposition of AWS and participate in deep business discussions to ensure solutions are designed to capture business value and drive the intended success metrics, • Conduct workshop sessions to identify opportunities with our customers to scope how they could deliver business value through the use of generative AI or machine learning, • Capture and operationalize best-practice knowledge for enterprises that wish to drive generative AI or machine learning more holistically within their operation (e.g., deploying a customer center of excellence), • Author or otherwise contribute to AWS customer-facing publications such as whitepapers, • Build deep relationships with senior individuals within customers to enable them to be advocates of the industry and advanced technology solutions, • Effectively evangelize and enable various AWS teams to work collaboratively with the Generative AI Innovation Center, including solutions architects, business development, marketing, industry specialists, delivery teams, partners and regional organizations, • Act as a business liaison between customers, services, technologists and support, • Make meaningful contributions to deep business discussions About the team Generative AI Innovation Center What is it? A program that pairs you with AWS science and strategy experts with deep experience in AI/ML and generative AI techniques to: Imagine new applications of generative AI to address your needs. Identify new use cases based on business value. Integrate Generative AI into your existing applications and workflows. Who is this for? Organizations looking for guidance selecting and experimenting with generative AI use cases. Organizations looking for guidance planning, executing, and securely scaling generative AI use cases. Why work with the Generative AI Innovation Center? Identify achievable use cases for generative AI based on your business priorities. Receive expert guidance to prioritize use cases, estimate business value, assess feasibility and blockers, and define a clear path to success while employing best practices. Hands-on help developing solutions mapped to requirements, scaling into production, and collaborating closely with stakeholders to share knowledge. https://aws.amazon.com/generative-ai/innovation-center/ • Bachelor's degree, or experience in a professional field or military, • Experience as technical specialist in design and architecture, • Experience in database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis), • Experience in consulting, design and implementation of serverless distributed solutions, • Experience in cloud based solution (AWS or equivalent), system, network and operating system, • Experience in external or internal customer facing, complex and large scale project management, • Bachelor's degree, or experience in professional or military settings, • Bachelor's degree, or experience as technical specialist in design and architecture, • Experience in Database like NoSQL, or experience in Hive/Spark/Hbase/Yarn and experience in any Bigdata architecture, • Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field, or experience in consulting, design and implementation of serverless distributed solutions, • Experience with one or more object-oriented programming languages (e.g., Java, C/C++, Python), • Experience integrating AWS cloud services with on-premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP), • Experience in automation or monitoring frameworks, deployment or development, • Experience with continuous integration and continuous delivery, • Experience implementing a cloud-based technology solution, or experience with one or more of the following domains: systems administration (Linux/Window), network administration (DNS, IPsec, BGP, VPN, Load Balancing), or programming (Node.JS, Java, Ruby, C#, Python, or PHP), • degree in advanced technology, or experience in external or internal customer facing, complex and large scale project management, • Can communicate effectively with all levels of the organization, • Strong organizational skills with an ability to manage numerous demands from internal / external stakeholders and Customers., • Ability to collaborate with global/enterprise account sales and delivery teams to drive adoption of AI/ML Solutions into top accounts., • Experience and passion for designing and developing innovative AI/ML solutions that leverage natural language processing, computer vision, statistical learning theory., • Ability to communicate complex topics to an audience with various functional knowledge, i.e. presentation skills with a high degree of comfort with both large and small audiences., • Ability to think strategically about business, product, and technical problems and develop strategic, baseline, data modeling processes; ability to accurately identify cause-and-effect relationships. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Sr. Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: -Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs -Providing technical guidance and troubleshooting support throughout project delivery -Collaborating with stakeholders to gather requirements and propose effective migration strategies -Acting as a trusted advisor to customers on industry trends and emerging technologies -Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts Be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels A day in the life The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. • Experience as technical specialist in design and architecture, • Experience in cloud based solution (AWS or equivalent), system, network and operating system, • Experience in external or internal customer facing, complex and large scale project management, • Experience implementing AWS services in a variety of distributed computing environments, • Migration strategy development and planning (6R framework), • Cloud Infrastructure Assessment (CIA) methodology, • Mainframe migration and modernization techniques, • Application discovery and dependency mapping, • Migration tooling (Application Migration Service, Database Migration Service, Migration Hub), • Cutover planning and execution, • Experience in configuration management using cloudformation, chef & puppet, • Experience in large scale migration- data centre to data centre or data centre to cloud infrastructure, • Legacy system analysis and decommissioning, • Risk mitigation and rollback strategies, • AWS Transform Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. There has never been a better time to be a startup, with improved access to modern technologies such as Machine learning levelling the playing field and turbo charging disruption in every industry imaginable. Organisations such as Deliveroo, Monzo & Babylon are disrupting the status quo by focusing deeply on the customer experience and leveraging the latest technology to deliver quantum leap improvements. Amazon Web Services (AWS) is one of the drivers of this progress on behalf of our customers. We are looking for leadership talent who want to help shape this exciting time for Startups in a brand new function built from scratch. If you have a passion for using technology to solve business problems that have a major impact on customers, build the future with us. In this role, the team you build will be aligned to a set of Startup prospects/customers and will work closely with the Area and segment leadership teams to build a plan to execute on the Area, segment and account priorities. Key job responsibilities As a manager for the Startup Central Sales team you will build a high impact and diverse team of Central Sales Representatives who are responsible for teaming with specialist and technical functions to deploy startup specific account management. You will manage career growth and development of the team, coach the team on performance, sales planning, operations, pipeline management and strategy. Your team will help to grow the consumption of current and new AWS services across prospects/customers in the Startup space. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. • Experience in Sales Management of technology-related sales or comparable business development, • 10+ years of sales experience including 5+ years of managing a team minimum, • Ability to coach team on sales including pipeline management, deal coaching and best practices, • Strong and demonstrated experience in working with diverse customer stakeholders from senior leadership, founders and technical teams in customers, • Actively take up stretch assignments for the function and segment at an EMEA level., • Technical background in engineering, computer science, or MIS and a management degree like MBA, • Domain experience with the startup eco-system and cloud, • Experience building new teams/products/functions Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The Security Assurance Services (SAS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers. The AWS Security Assurance Services team works with our largest enterprise customers to operationalize the shared responsibility model as they migrate to the cloud. Are you a Governance, Risk, and Compliance leader who can address the challenges of migrating systems and workloads to the cloud? Are you skilled at helping executives address their enterprise risk management requirements using highly scalable computing architectures? The AWS Security Assurance Service team is seeking a talented Senior Assurance Consultant to help the expansion of the Security Assurance practice and educate our customers on how our product-led, people-powered services helps operate their business securely on AWS while also demonstrating assurance that compliance objectives can be achieved. This is an exciting opportunity to contribute at the intersection of cloud, cyber security, and compliance. You will have the opportunity to work with multiple lines of business, and learn from (and contribute to) a variety of security and compliance use cases. This is a customer facing role where success is measured by helping enable our customers in moving their workloads and regulated data into the cloud by addressing specific risk, regulatory, and compliance requirements. We are looking for an innovative security/compliance professional who has the ability to handle a wide range of compliance requirements, is willing to dive in to the details, can translate those requirements into scalable solutions, and is able to communicate at all levels within an organization. Key job responsibilities Expertise – Leads teams that include Amazonians, partners, and customers to enhance security assurance and compliance programs Solutions - Lead a team to define innovative compliance and risk management approaches to customers that help the customer understand how to move sensitive workloads onto the cloud faster. Delivery – Engagements will require working to resolve security assurance questions and to understand how to manage risk and achieve compliance while operating in the AWS Cloud through deep dive discussions, strategic presentations/recommendations, and hands on demonstrations of automating compliance in the AWS environment. Insights - Lead efforts with AWS engineering, support and business teams to convey partner and customer feedback as input to AWS technology roadmaps. Ability to travel to customer sites as needed. About the team Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our Amazon offices. • Bachelor's degree or equivalent in Computer Science, Engineering, Information Systems Management, Information Security or other related fields, • Experience in information security and compliance, • Experience in risk management and internal audit including: performing risk assessments and audits, designing controls, managing enterprise control frameworks, and prioritizing risk, • Experience securing cloud software services and understanding design for scalability, performance and reliability, • 3+ years experience advising customers on architectures meeting industry standards and regulations such as NIST 800-53 and GDPR., • CPA, CMA, CISA, CIA or equivalent risk, audit, or compliance credentials, • Experience in performing security assessments and information system audits of network, operating systems, application security, as well as auditing IT processes., • Clear understanding of Agile, CI/CD, DevOps approach and how they impact risk management and compliance., • Technical security certification such as Certified Information Systems Security Professional (CISSP) or Certified Information Security Manager (CISM)., • Demonstrated ability to think strategically about business, product, and technical challenges., • Master's Degree in Computer Science, Information Systems Management, Information Security or equivalent experience. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

As a Senior Database Migration Architect, you will work with customers and partners, guiding them through planning, preparing and delivery of complex transformation and migration projects based on varying customer needs. You will build and maintain strong stakeholder relationship with C-level executives to shape their cloud migration and transformation roadmap. On a daily basis, you will work together with customers to assess their organizational readiness to perform the cloud adoption. You will guide them to define goals, objectives and business outcomes. Together with the stakeholders, you will create and align a cloud vision to achieve those results. You identify solutions that help a customer, partner, or an internal team overcome technical as well as organizational challenges. You will collaborate with Subject Matter Experts to support pre-sales activities. Do you have experience delivering IT solutions in agile environment - plan, organize, and manage all phases of a project lifecycle to ensure successful delivery? Come build the future with us. Key job responsibilities *Employ customer facing skills to represent AWS well within the customer’s environment and drive discussions with senior personnel regarding trade-offs, standard methodologies, project management and risk mitigation. Work closely with AWS Platform Service Engineering and Architecture teams to help ensure the success of project consulting engagements with customers. Work directly with customers’ technical resources to devise and recommend solutions based on the understood requirements. Think strategically about business, product, and technical challenges in an enterprise environment. Analyse on-premises database environments such as Oracle, SQL Server, or other Commercial DB Engines to Open Source Engines like Aurora-PostgreSQL/MySQL or RedShift, DynamoDB. *Consult for optimal design of database environments, analysing complex distributed production deployments, and making recommendations to optimize performance. *Develop innovative solutions to complex business and technology problems Be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. • Experience as technical specialist in design and architecture, • Experience implementing AWS services in a variety of distributed computing environments, • Data lake architecture and design (Lake Formation, S3-based architectures), • Medallion architecture implementation (bronze/silver/gold layer design), • Data strategy and governance frameworks, • Data modeling and schema design for analytics workloads, • Modern data platform design and implementation, • ETL/ELT pipeline development and optimization (Glue, EMR), • Data warehousing solutions (Redshift), • Data catalog management and metadata governance, • Experience in IT implementation, • Data quality and lineage frameworks, • Data security, compliance, and access controls, • Performance optimization for data processing workloads, • Big data processing platforms (EMR, Glue) Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs Providing technical guidance and troubleshooting support throughout project delivery Collaborating with stakeholders to gather requirements and propose effective migration strategies Acting as a trusted advisor to customers on industry trends and emerging technologies Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. • Bachelor's degree, or experience in a professional field or military, • Experience as technical specialist in design and architecture, • Experience in cloud based solution (AWS or equivalent), system, network and operating system, • 5+ years of experience in cloud architecture and implementation, • 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce, etc., • 3+ years designing and implementing NLP/NLU (IVR or chat) solutions using at least one major conversational AI framework (e.g., Rasa, Dialogflow, Lex, or Azure Bot Service) at enterprise scale in a contact center environment, • 3+ years hands-on coding experience with REST APIs and web services, including successful integration of 3+ contact center platforms (e.g., Genesys, Amazon Connect, Five9), • AWS Professional level certification, • Knowledge of security and compliance standards including HIPAA and GDPR, • Experience communicating technical concepts to diverse audiences in pre-sales environments, • AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation), • AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred, • Experience with automation and scripting (e.g., Terraform, Python), • Knowledge of Amazon Connect or Amazon Lex capabilities, benefits, and required deployment skills, • Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to answer questions or drive self-service experiences, including architecture design, model selection and integration, prompt engineering, and data preparation. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. AWS Global Services AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Key job responsibilities As an experienced technology professional, you will be responsible for: -Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs -Providing technical guidance and troubleshooting support throughout project delivery -Collaborating with stakeholders to gather requirements and propose effective migration strategies -Acting as a trusted advisor to customers on industry trends and emerging technologies -Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts Be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. • Experience implementing AWS services in a variety of distributed computing environments, • Migration strategy development and planning (6R framework), • Cloud Infrastructure Assessment (CIA) methodology, • Mainframe migration and modernization techniques, • Application discovery and dependency mapping, • Migration tooling (Application Migration Service, Database Migration Service, Migration Hub), • Cutover planning and execution, • Legacy system analysis and decommissioning, • Risk mitigation and rollback strategies, • AWS Transform, • Experience and technical expertise (design and implementation) in cloud computing technologies, • Experience leading the design, development and deployment of business software at scale or recent hands-on technology infrastructure, network, compute, storage, and virtualization experience, • Experience in configuration management using cloudformation, chef & puppet, • Experience in large scale migration- data center to data center or data center to cloud infrastructure Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Sr. Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: • Leads end-to-end migration engagements — from discovery, assessment, and wave planning through execution and post-migration validation — for on-premises VM and physical server workloads to AWS., • Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs, • Providing technical guidance and troubleshooting support throughout project delivery, • Collaborating with stakeholders to gather requirements and propose effective migration strategies, • Acting as a trusted advisor to customers on industry trends and emerging technologies, • Manages project risks, leads escalations, and identifies follow-on sales opportunities, • Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts A day in the life The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. About the team AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. • Experience in cloud based solution (AWS or equivalent), system, network and operating system, • Experience as technical specialist in design and architecture, • Experience integrating AWS cloud services with on-premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP), • Experience in external or internal customer facing, complex and large scale project management, • Experience leading and managing migration and transformation programs, • Experience communicating technical concepts to diverse audiences in pre-sales environments, • Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies, • Experience in consulting, design and implementation of serverless distributed solutions, • AWS Associate level certification, • Application discovery and dependency mapping, • Migration tooling (Application Migration Service, Database Migration Service, Migration Hub), • Legacy system analysis and decommissioning Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Salesforce Developer (Sales Cloud/Service Cloud/Agentforce) - 12-Month Contract - London This role is for all Football X Salesforce lovers. Contracting role based in London (fully on-site) for a 12-month engagement within a retail/consumer environment working for one of Londons leading football clubs. Operating as an individual contributor within an Agile/Scrum squad, you will act as the core developer for Sales Cloud, Service Cloud, and Agentforce, owning BAU platform management, CI/CD release processes via Copado, and the AWS Connect contact centre integration - ensuring seamless end-to-end customer journeys across a complex Salesforce ecosystem. Your responsibilities: • Own day-to-day technical operations across Sales Cloud, Service Cloud, Agentforce, and AWS Connect post-launch, ensuring system stability and performance, • Design, build, test, and deploy bespoke Salesforce solutions using Apex, Lightning Web Components, and integrations to support evolving business requirements, • Take full ownership of the release management process, using Copado to orchestrate and automate deployments from Sandbox through to Production, • Manage and optimise the AWS Connect integration with Salesforce Service Cloud and Agentforce, including CTI screen pops, omnichannel routing, and call flows, • Act as the primary technical escalation point for system bugs, integration faults, telephony routing issues, and complex user queries Essential skills/knowledge/experience: • 4-6 years of Salesforce development experience - essential, • Deep, hands-on expertise in Sales Cloud and Service Cloud with practical Agentforce deployment experience, • Proven proficiency in Copado for CI/CD pipeline ownership and release management - essential, • Hands-on experience configuring and maintaining AWS Connect (Amazon Connect), including CTI adapters, contact flows, and omnichannel routing, • Strong Apex and Lightning Web Components development skills with a clear understanding of declarative vs. programmatic approaches, • Working knowledge of Data Cloud, MuleSoft, Commerce Cloud, and Marketing Cloud for ecosystem alignment The Offer • Day Rate: £500/day (inside IR35), • Length: 12 months (Extenstion Potential), • Mode: London Office (Onsite), • Start: ASAP

Salesforce Developer - 12-Month Contract - Inside IR35 - Onsite (London) We are looking for an experienced Salesforce Developer to join a large-scale digital transformation programme, supporting the ongoing development and optimisation of Salesforce Sales Cloud, Service Cloud, Agentforce, and AWS Connect integrations. Working within an Agile delivery team, you will play a key role in developing customer-facing solutions, supporting contact centre capabilities, and driving platform enhancements across a complex Salesforce ecosystem. Key Responsibilities • Develop and support Salesforce solutions across Sales Cloud, Service Cloud, and Agentforce, • Build and maintain Apex, Lightning Web Components (LWC), Flows, and integrations, • Support and optimise AWS Connect integrations, including CTI, contact flows, and omnichannel routing, • Manage deployments and release activities using Copado and CI/CD best practices, • Troubleshoot platform, integration, and contact centre issues, • Support platform enhancements, automation, and technical debt reduction initiatives, • Work closely with Architects, Product Teams, and Digital Delivery teams within an Agile environment Key Skills Required • Strong Salesforce development experience across Sales Cloud and Service Cloud, • Hands-on experience with Apex, LWC, Flows, APIs, and integrations, • Experience with Agentforce and AI-enabled Salesforce capabilities, • Strong AWS Connect (Amazon Connect) integration experience, • Proven experience using Copado for release management and CI/CD, • Knowledge of Data Cloud, Commerce Cloud, Marketing Cloud, and enterprise integrations, • Experience working within Agile/Scrum delivery teams, • Strong communication and stakeholder engagement skills Contract Details • Duration: 12 months, • Day Rate: Negotiable, • Determination: Inside IR35, • Location: Onsite - London, • Start Date: ASAP Salesforce Developer - 12-Month Contract - Inside IR35 - Onsite (London)

Position Overview: This role moves fast and you'll be managing multiple client accounts across different time zones (primarily the US), which means your working day won't always follow a predictable pattern. What we're looking for is someone organised and structured enough to stay on top of a busy account portfolio, but adaptable enough to shift priorities without dropping the ball. You follow through on everything you say you'll do. You communicate clearly and confidently, whether that's writing a client update, flagging a problem internally, or asking the right questions on a strategy call. You pick up new tools and platforms quickly, and you're already comfortable weaving AI into your daily workflow rather than avoiding it. Above all, you're someone who takes ownership. Not because you're told to, but because leaving things half-done isn't in your nature. The Amazon Full Service Manager will own the overall performance of our clients' Amazon businesses, including both Vendor and Seller accounts. This vital role ensures clients not only reach but surpass their sales and profitability goals, while upholding brand integrity and delivering exceptional customer experiences. The ideal candidate will be a motivated individual with a deep understanding of the Amazon ecosystem, driven to stay on top of emerging trends and innovations while continuously learning from industry leaders to remain at the forefront of the marketplace. This position calls for someone with exceptional talent who is excited to take on challenges and excel in advertising, inventory management, and data-driven performance strategies. About Us: ClearAds is a dynamic digital advertising agency that specializes in helping brands manage and grow their Amazon presence. We provide a comprehensive Amazon Full Service Management solution, supporting our clients in everything from product listings to advertising and performance optimization. Company Mission: To be the most innovative and trusted Amazon agency, delivering best-in-class high-growth strategies for our clients while creating a dynamic and rewarding environment for our team. Key Responsibilities: Amazon Strategy Development & Execution: • Lead the development and execution of a robust Amazon growth strategy for clients, focusing on key levers such as SEO optimization, on-platform advertising, product listings, and pricing strategies., • Identify and capitalize on new opportunities, market trends, and platform features to maximize client performance., • Develop and manage promotional campaigns, such as Prime Day, Black Friday, and Cyber Monday, in alignment with each client’s business objectives. Performance Monitoring & Analysis: • Track and analyze key Amazon metrics such as sales performance, conversion rates, traffic, and customer reviews to ensure clients meet or exceed their KPIs., • Utilize tools such as Amazon Seller Central, AMS, and DSP to optimize campaigns and product listings., • Provide actionable insights based on data analysis, including identifying slow-moving SKUs, optimizing inventory levels, and forecasting demand., • Demonstrate proficiency in tools such as Data Rova, Seller Sprite, Helium 10, Sellerboard, Sellerise, and other Amazon software., • Use internal Amazon data from Brand Analytics, Product Opportunity Explorer, and other Amazon business reports to identify the best growth opportunities for clients. Amazon Account Management: • Act as the main point of contact for clients' Amazon accounts, handling day-to-day management of both Seller and/or Vendor Central platforms., • Manage content updates (product descriptions, images, bulletpoints etc.), pricing adjustments, and promotional activities., • Coordinate with clients to monitor stock levels, forecast inventory needs, and ensure timely fulfillment of customer orders., • Quickly and efficiently handle account issues such as photo or keyword violations, incorrect complaints, pesticide warnings, missing information on listings, lost buy boxes, missing inventory, and other common issues that arise on accounts., • Manage any VA’s that help with the day to day maintenance and monitoring of a clients account. Their main role being to monitor and aid account health issues and also calling/creating case logs for Amazon Seller Support. Advertising & Promotional Management: • Lead the development and execution of Amazon Advertising strategies (Sponsored Ads/DSP) to drive visibility and sales growth for clients., • Analyze campaign performance and adjust strategies to optimize ROI and client success., • Stay up-to-date with the latest Amazon advertising tools and trends, and continuously look for ways to improve campaign effectiveness. PPC & Marketing Management: • Client Communication and Education: Speak with the client to obtain a full understanding of client targets and goals. Regularly update and align on targets that are fair, reasonable, and achievable for both the client and company to increase the lifetime value and reduce churn rates., • Budget Allocation and ACoS Goals: Regularly evaluate budgets and adjust based on profitability, seasonality, and account goals. Keep ACoS aligned with the client’s expectations and business model., • Keyword and Search Term Optimization: Continuously analyze search term reports to add high-performing keywords, refine negative keywords, and eliminate wasted ad spend., • Placement Adjustments and Bid Strategies: Optimize bids for top-of-search and product pages, balancing higher visibility with profitability, and leverage dynamic bidding options., • Performance Analysis and Reporting: Monitor metrics like CTR, ROAS, and conversion rates. Provide clear, actionable reports to clients with insights into what’s working and where improvements are needed. Client Reporting: • Provide regular performance reports to clients, offering clear insights and actionable recommendations to drive growth., • Serve as a key liaison between clients and the agency, ensuring smooth communication and exceptional service delivery., • Highlight focal points that showcase the effectiveness of Clear Ads’ performance and create clear timelines that showcase what is being worked on and delivered., • Effectively manage and track time on each account to ensure that all accounts get the agreed deliverables. Ensuring expectations and your time are managed sensibly. Collaboration & Stakeholder Management: • Work closely with internal teams (e.g., creative, data analytics) and external partners (e.g., Amazon reps) to ensure seamless execution of strategies., • Build strong relationships with clients to ensure long-term satisfaction and business growth., • Direct the plan for both internal and external strategies. Clearly and effectively describe next steps and delegate tasks to VAs, members of the client’s teams, and the assigned PPC account manager. Required Skill Set: • 2+ years of experience managing Amazon accounts, with a strong track record of driving growth and profitability., • Expertise in Amazon Seller Central and Vendor Central platforms., • Solid understanding of Amazon Advertising (AMS, DSP) and SEO best practices for product listings., • Strong analytical skills with the ability to use data to inform decisions and optimize performance., • Experience with demand forecasting, inventory management, and product launches on Amazon., • Proactive, solution-oriented approach with a high level of attention to detail., • Excellent communication skills and the ability to build relationships with clients and partners., • Comfort and experience using tools for PPC management such as Pacuve, Scale Insights, etc. to create rules and reports to better manage accounts., • Proficiency with Google Sheets including building reports, pivot tables, charts, and more as well as modifying existing reports, fixing errors, and utilizing Amazon flat files., • Able to organize and prioritize workflows and knowing how to differentiate between what is important and what is urgent. Bonus Skill Set • Familiarity with DTC channels and e-commerce platforms. Interview Process • Cover letter - we expect all candidates to provide a cover letter with their CV. If this is not included, your application will automatically be rejected. You can add as a supported document., • If application is accepted, we expect you to send a 2 minute video of why you think you are the best fit for this role., • 15 minute interview - if you are successful, you will have a 15 minute interview with the CEO to ask any questions you may have and discuss the process., • Tests - Once the 15 minute interview has concluded, there will be 2 tests required to make it to the final interview. These tests are made up of an aptitude test and a practical test., • Technical/ Final interview - Once a batch of tests are reviewed, we will invite candidates back for a final interview. Experience: • Amazon Advertising: 2 years (required), • Proven track record of owning client performance targets (revenue, TACoS/ACoS, ROAS, margin) and being accountable for results rather than just “doing the ads”., • Hands-on experience launching new products on Amazon (keyword research, listing build-out, reviews strategy, launch campaigns)., • Experience managing catalogue complexity (variations, flat files, parent/child relationships, merges, and fixes)., • Demonstrated success improving listing conversion rate through creative/content changes (A+ content, images, copy testing).

Gravitiq is a consumer brand group that builds and scales health, wellness, and beauty brands into profitable omnichannel category leaders. We are seeking a Supply Chain Manager to lead and coordinate the operational delivery of our supply chain, ensuring products are consistently available across all channels. This role will be responsible for demand planning, inventory management, procurement coordination, and retail fulfilment, ensuring efficient stock availability and smooth operations across the business. You will work closely with teams responsible for production, new product launches (NPD), and third-party logistics (3PL) to support seamless product flow, maintain service levels, and drive operational excellence. Key Responsibilities: • The role is responsible for leading and coordinating all operational aspects of the supply chain for Skincare brand portfolios— fast-growing skincare brand expanding from e-commerce into major retail channels., • The role ensures consistent product availability through effective demand planning, inventory management, procurement coordination, and retail fulfilment, while collaborating closely with teams managing production, new product introductions, and 3PL logistics.The ideal candidate will have strong experience in the skincare or cosmetics industry and proven expertise managing fulfilment for major retailers (e.g., Costco, Walmart, Target, Sephora etc.)., • Lead demand planning processes to support sales, marketing, and product launch forecasts., • Monitor product flow from suppliers to warehouses and onward to customers and retail partners., • Coordinate with cross-functional teams to ensure supply readiness for new product launches and promotional campaigns., • Build and maintain accurate forecasts across e-commerce, Amazon, and retail channels., • Optimize inventory to balance service levels and working capital., • Analyse sales trends to anticipate supply risks and adjust plans proactively., • Manage lifecycle inventory, including launches, promotions, and discontinuations., • Liaise with procurement teams to communicate production forecasts and packaging requirements., • Track purchase orders and ensure supplier performance meets timelines and quality expectations., • Support cost optimization through better planning and supplier collaboration., • Ensure on-time, compliant delivery to major retail partners., • Collaborate with 3PL and logistics teams to resolve fulfilment issues., • Monitor retail KPIs such as OTIF, case fill rate, and lead time, and implement corrective actions., • Work with Sales Operations and Customer Service to address delivery-related issues., • Maintain accurate inventory and product data, • Prepare reports on supply, demand, and inventory performance for leadership., • Identify process improvement opportunities to enhance efficiency and reduce costs., • Work closely with Brand, Finance, and Product Development to align supply chain operations with business priorities., • Provide operational insights for financial forecasting, promotions, and planning. Requirements: • 5–8 years of supply chain, demand planning, or operations experience in skincare, cosmetics, or personal care., • Proven experience managing fulfilment for major retailers (e.g., Costco, Walmart, Target, Sephora), • Experience managing multi-channel supply operations (e-commerce + retail)., • Strong understanding of inventory management, logistics, and supply/demand planning., • Familiarity with ERP and inventory management systems., • Analytical and data-driven decision-making., • Excellent stakeholder management and communication skills., • Highly organized, detail-oriented, and adaptable in a fast-paced environment., • Process improvement mindset., • Passion for skincare, beauty, and operational excellence.

Italian Speaking National Account Manager – Amazon Central London | Hybrid Working Are you an experienced National Account Manager with fluent Italian language skills and a passion for managing major retail accounts? We're partnering with a successful international retail manufacturing business to recruit an Italian Speaking National Account Manager to take ownership of one of their most strategic customers – Amazon. This is an exciting opportunity to join a growing organisation where you'll play a key role in driving sales, developing commercial strategies and building long-term partnerships. The Role As National Account Manager, you'll be responsible for managing the Amazon account across the Italian market, ensuring continued growth through strong commercial planning, relationship management and data-driven decision making. Working closely with internal teams across Sales, Marketing, Supply Chain and Finance, you'll deliver exceptional customer service while identifying opportunities to maximise revenue and profitability. Key Responsibilities • Manage and develop the Amazon account for the Italian market., • Build strong relationships with key customer stakeholders., • Deliver sales growth through effective account planning and commercial strategy., • Lead annual negotiations, promotional planning and joint business plans., • Analyse sales performance, market trends and customer data to identify growth opportunities., • Forecast sales and manage budgets accurately., • Collaborate with cross-functional teams to ensure excellent execution of customer plans., • Monitor competitor activity and recommend commercial initiatives to maintain market share. About You • Fluent in both Italian and English (written and spoken) - essential, • Proven experience managing national retail or e-commerce accounts., • Previous experience working with Amazon is highly beneficial., • Strong commercial acumen with excellent negotiation skills., • Confident analysing sales data and using insights to drive business decisions., • Excellent relationship-building and stakeholder management skills., • Highly organised with the ability to manage multiple priorities in a fast-paced environment., • Proficient in Microsoft Excel and other commercial reporting tools. What's on Offer • Excellent career development opportunities within an international business., • Comprehensive benefits package., • Collaborative, supportive and ambitious team environment., • Opportunity to work with globally recognised retail brands., • If you're a commercially driven National Account Manager looking to take ownership of a high-profile Amazon account within a successful international manufacturer, we'd love to hear from you. Apply today or get in touch for a confidential conversation. 📧 erin@advocate-group.co.uk Or click “Apply Now” to be considered for this vacancy. The Advocate Group is a leading recruitment partner to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified individuals, regardless of race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy

COMPANY DESCRIPTION AMOREPACIFIC Group is a leading Korean beauty company that operates over 30 brands in beauty, personal care, and healthcare. The company was founded in 1945 and is headquartered in Seoul, Korea. AMOREPACIFIC walked the path of beauty one step at a time to achieve its mission of ‘We make A MORE beautiful world.’ Every member of the company has faith and pride that what they do is contributing to building a better world. Our dream and our mission ‘We make A MORE beautiful world’ and our belief that the world will become more beautiful when our unique beauty shines and brightens - this is the reason we are on this journey. We are committed to our five principles to realize this dream • Customer First, • Be the 1st and the Best, • Collaborate with an Open Mind, • Respect Differences, • Act with Integrity Job Title: Amazon EU Account Manager Minimum Exp: 4+ Years Job Location: Waterloo(London, United Kingdom). Job Summary Under Amorepacific UK, the Amazon UK Account Manager is responsible for managing and growing our Amazon business in the UK market. This role oversees day-to-day Amazon operations, sales performance, content optimisation, and demand planning while ensuring strong cross-functional collaboration with marketing, supply chain, finance, and external agencies. The ideal candidate has hands-on experience with 1P or 3P Amazon models and a strong understanding of e-commerce fundamentals. Principal Accountabilities Account Management • Manage daily operations across Amazon 1P/3P channels in the UK, ensuring smooth and accurate execution., • Oversee product catalogue accuracy, ASIN creation, PDP content, A+ pages, Brand Store, and overall catalogue health., • Coordinate with Amazon Vendor Managers or Seller Managers to optimise business operations and drive growth., • Support new product launches through seamless setup, merchandising, and operational readiness., • Maintain strong relationships with Amazon contacts, agencies, and internal teams. Sales & Business Performance • Monitor sell-in, sell-out, pricing, Buy Box share, and profitability KPIs., • Analyse weekly and monthly performance to identify growth drivers, risks, and corrective actions., • Work closely with supply chain to manage forecasts, purchase orders, stock availability, and replenishment cycles., • Lead promotional planning and execution (Deals, Coupons, Prime events, Black Friday, etc.)., • Deliver against aggressive growth targets and commercial KPIs. Operations & Logistics • Monitor inventory levels, inbound/outbound performance, lead times, and out-of-stock risks., • Manage operational issues such as chargebacks, shortages, and compliance discrepancies in coordination with internal teams., • Ensure products comply with Amazon requirements and UK market-specific regulations., • Improve operational processes through continuous collaboration with logistics, customer service, and supply chain. Advertising & Marketing Activation • Partner with marketing and media teams to execute Amazon Advertising (Sponsored Ads, DSP) strategies., • Optimise campaigns to deliver strong ROAS, visibility, and category performance., • Ensure consistency in brand representation across PDPs, Brand Stores, and in-platform merchandising., • Collaborate with brand teams on go-to-market strategies tailored to the Amazon channel. Analytics & Reporting • Develop reports, dashboards, and performance reviews for internal stakeholders and leadership., • Consolidate insights from Amazon tools, agency partners, and marketplace analytics., • Conduct competitive analyses to monitor pricing, product rankings, reviews, and competitor activity., • Provide data-driven recommendations to improve performance and operational efficiency. Qualification and Experience • 3+ years of experience in Amazon account management (Vendor Central or Seller Central)., • Strong understanding of Amazon 1P and/or 3P operational models, retail systems, and marketplace mechanics., • Highly analytical, detail-oriented, and comfortable working in a fast-paced environment., • Proficiency in Excel., • Excellent communication skills with the ability to present data clearly to leadership., • Demonstrated ability to work cross-functionally and manage complex projects., • Experience in beauty, skincare, FMCG, or consumer brands is strongly preferred., • Experience working with Amazon Premium Beauty and Amazon EU preferable, • Proficiency in Microsoft Excel. Skill Sets • Expertise in Amazon Vendor Central or Seller Central., • Excellent communication skills for building relationships with Amazon representatives, external partners, and internal teams (e.g., Brand, Supply Chain, Finance)., • Ownership mentality – capable of managing the Amazon account independently while receiving support from the broader sales team., • Interest in the beauty industry is an added advantage. Salary Range: £40,000 PA to £50,000 PA

Position: Salesforce Developer (Sales, Service & Agentforce) Employment Type: Contract Start: ASAP (June/July 2026) Duration: 12 Months Location: London, UK Language(s): English Focus on SAP is a specialist SAP and ERP Recruitment organisation offering both permanent and contract staffing solutions on a global scale. Client – Partnered with a global leader in digital transformation and IT services, working with some of the world’s biggest brands. Their mission is not only to deliver cutting-edge technology but also to empower organisations to create meaningful impact for the people and communities they serve. For you, this means working on challenging projects that demand innovation, collaboration, and thought leadership. Role – We are seeking an experienced Salesforce Developer to join an Agile delivery team supporting a large-scale Salesforce ecosystem. This hands-on development role focuses on Sales Cloud, Service Cloud, Agentforce, and Amazon Connect integration, delivering scalable solutions and ensuring seamless customer experiences across digital and contact centre channels. Working closely with Architects, Delivery Leads, Product Owners, and cross-functional teams, you will design, develop, enhance, and support Salesforce solutions while contributing to platform stability, innovation, and continuous improvement. Key Responsibilities: • Salesforce Development, • Design, develop, test, and deploy Salesforce solutions using:, • Apex, • Lightning Web Components (LWC), • Salesforce Flows, • APIs and integrations, • Deliver enhancements across Sales Cloud, Service Cloud, and Agentforce., • Balance declarative and programmatic approaches to ensure scalable and maintainable solutions., • Amazon Connect & Contact Centre Integration, • Support and optimise Amazon Connect integrations with Salesforce., • Configure and maintain:, • CTI integrations, • Contact flows, • Omnichannel routing, • Screen pops and telephony workflows, • Troubleshoot integration and routing issues., • DevOps & Release Management, • Own and manage Salesforce release processes using Copado., • Support CI/CD pipelines, automated deployments, testing, and release governance., • Deliver deployments across Sandbox, UAT, and Production environments., • Platform Support & Continuous Improvement, • Provide BAU support and technical troubleshooting., • Reduce technical debt and improve platform performance., • Maintain high standards of code quality, security, and documentation., • Leverage AI-assisted development tools to improve productivity and delivery quality., • Collaboration & Governance, • Work within Agile/Scrum teams to deliver iterative releases., • Participate in backlog refinement, sprint planning, and technical design discussions., • Collaborate with architects and stakeholders to assess solution feasibility and alignment with enterprise standards. Key Skills: • 4–6 years' experience as a Salesforce Developer., • Strong hands-on experience with:, • Salesforce Sales Cloud, • Salesforce Service Cloud, • Apex, • Lightning Web Components (LWC), • Salesforce Flows, • Experience integrating Salesforce with:, • Amazon Connect (AWS Connect), • APIs and enterprise applications, • Digital channels (Web and Mobile), • Strong understanding of:, • Omnichannel customer journeys, • Contact centre solutions, • Salesforce best practices and governor limits, • Proven experience working within Agile/Scrum delivery teams., • Experience with Copado and Salesforce DevOps processes., • Strong stakeholder communication and problem-solving skills. If you are interested or would like to know more, please email jonathan.la@focusonsap.org with your CV and availability to speak. Applicants must be a UK resident and holds a valid right to work status.

Product Manager (Biometrics) About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Product (Biometrics) Location: (WeWork Waterloo) London, UK - Hybrid (1-2 times per week in office) Comp: Negotiable (Base) + Company Performance Bonus (10%) + Share Options (EMI) + iProov Benefits IProov is looking for a Product Manager to join our growing Product & Innovation team to work on our core Biometric product. How you can make an impact In a team of Product Managers working on our Biometric Product, you will work closely with our Engineer and Machine Learning functions owning the Product Experience. You will play an integral part in streamlining our efforts understanding customer pain points and turning them into usable, lovable solutions. This is a role that involves a large amount of autonomy and ambiguity. In a typical week, you can expect to work closely with our customers to draw requirements from both a technical and security perspective, whiteboard R&D options with various teams of Software and Machine Learning Engineers, productionize and commercialize new features where you see fit, and champion the next generation of usable and inclusive biometric products. What we would like to see from you • Experience in Product Management in a B2B environment, • Experience in User-centric Design, Mobile Applications, and Machine Learning disciplines are assets, • Experience in identifying and implementing data-backed changes, • Experience in conducting customer/user interviews, • Ability to effectively communicate with various stakeholders, • Exposure to operating within a scale up environment, • A drive to make an impact Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to careers@iproov.com

About Hereworks Hereworks is a provider of commercial Smart Building & Technology solutions throughout Ireland and beyond. We offer end-to-end solutions including Smart Building Technologies, IoT, Audio Visual Solutions, Telecommunication Systems and much more. We are unique in our ability to provide an integrated approach to our clients’ needs, ensuring that client brand and communication goals are met in a powerful combination of relevant solutions. Digital Building Contractor Hereworks’ Digital Building Contractor Service is unique to the Irish & UK markets. It is a combination of our Technology Disciplines within Hereworks coupled with our Mechanical, Electrical, BMS & Project Management expertise. Hereworks’ Team ensure all intelligent building systems within a smart building communicate properly, they collaborate with the client and all project stakeholders to ensure systems will be accessible and usable, while developing software layers for integration, aggregation and communication of the buildings systems including but not limited to: • Amazon (AWS) IoT Core / Google (GCP) IoT Core, • Safety & Security – Intruder, Fire, Access Control, CCTV, Lifts, • Telecommunications & IT Systems – UC, In-Building Cellular, • Audio Visual Systems – Digital Signage, Wayfinding, Info Kiosks, • M&E Systems – BMS, HVAC, Lighting, • Room, Desk & Parking Booking Systems, • Space Analytics Systems, • Energy Monitoring Systems (EMS) Our Clients include some of the largest Technology Companies in the world who are pushing the boundaries of what is possible with Smart Buildings. Our Team is made up of Project Managers, Network & Software Engineers, Building Services Engineers, Controls Specialists and System Architects. The Opportunity We are currently seeking an experienced Project Manager to join the team. Working as part of a highly technical team you will be responsible for the leading our projects across the UK & Ireland. • Leading Projects: The Project Manager will take the lead in managing and directing projects within the MSI team. This involves planning, organizing, and overseeing the execution of tasks to achieve project goals., • Alignment with Smart Building Service Objectives: The role requires aligning the team's efforts with the objectives of the Smart Building Integration service. This might involve ensuring that projects contribute to the development and implementation of ontologies, technical submittal reviews, data migration processes, and program development., • Compliance with Security Standards: The Project Manager is responsible for ensuring that data migration processes are conducted securely and in accordance with the ISO 27001 standard. This involves implementing and maintaining security conscious practices throughout the project lifecycle., • Program Development: The role will involve the development of programs within the Smart Building service. This includes creating and refining processes to enhance the efficiency and effectiveness of the overall service., • Stakeholder Liaison: The Project Manager will engage with various stakeholders, including clients, consultants, main contractors, and Mechanical and Electrical (M&E) teams. Effective communication and collaboration with these groups are essential for project success., • Reporting: The Project Manager will report to the Director of Operations, providing updates on project progress, challenges, and achievements. This ensures transparency and helps the leadership team make informed decisions. Responsibilities • Work with the Smart Building Team to supply input and feedback into all technical aspects of the Hereworks Service, • Self-documentation of all technical development work, • Full compliance with company and customer security & safety systems, • Any other duties as required from time to time, • Business development through assistance in project design and delivery, • Development of documentation to support processes, policies and procedures Benefits of joining us • Hereworks prides itself on its exceptional and motivated people and you will be joining a professional, warm, welcoming and enthusiastic team., • The successful candidate will have the opportunity to work with a broad and diverse range of technologies., • Hybrid Working Options, • Pension Scheme, • Income Protection and Death in Service scheme, • Membership of Employee Assistance Programme, • Excellent opportunity to advance your career and progress within the Group, • Competitive salary based on experience and qualifications Requirements • Prior Experience in an M&E, Smart, Controls or Software Project Management role, • Education to Degree level with an emphasis on Mechanical, Electrical, Network or Software Engineering an advantage, • Excellent knowledge of M&E and controls systems, • Experience in leading teams aligned to Lean & Agile project management an advantage, • Ability to lead teams with vast array of skills across Software, Network & Building Services Engineering, Controls specialists and System Architects., • Good understanding of networking principles, • Knowledge of working in AWS, GCP and migration of data from building outputs to data lake an advantage, • Previous experience working with a Master Systems Integrator or Controls Specialist an advantage, • Demonstrate an understanding and an ability to adopt the principles of:, • BrickSchema (_, • Project Haystack (_, • Cloud Data Storage such as AWS, GCP & Azure, • Google Digital Buildings _, • Onboarding of Data from on site hardware to Cloud Storage through use of Integrators, • Integration of IAQ & Occupancy sensors, • Must have excellent verbal and written communication skills, • Strong interpersonal skills and an ability to deal with both internal and external customers, • Training and mentoring for the right candidate shall be offered All Candidates should have: Project Management Skills: • Planning and Organisation: Ability to develop and execute comprehensive project plans, considering timelines, resources, and milestones., • Risk Management: Proficiency in identifying and mitigating potential risks to ensure the successful delivery of projects., • Budget Management: Capability to manage project budgets effectively and efficiently allocate resources. Technical Proficiency: • Understanding of Smart Building Concepts: Familiarity with Master Systems Integration concepts and practices, including ontologies, data migration, and technical submittal review., • Technical Background: A background in a technical field related to systems integration, information technology, or a relevant domain. Security and Compliance: • ISO 27001 Knowledge: Understanding of ISO 27001 standards and experience implementing security-conscious practices in data migration and other technical processes. Communication and Stakeholder Management: • Client and Team Interaction: Strong communication skills to liaise effectively with clients, consultants, main contractors, and internal teams., • Negotiation Skills: Ability to negotiate and manage expectations, ensuring alignment among diverse stakeholders. Leadership and Team Collaboration: • Team Leadership: Experience leading and motivating cross-functional teams, fostering a collaborative and productive work environment., • Adaptability: Ability to adapt to changing project requirements and priorities. Problem-Solving and Decision-Making: • Analytical Thinking: Strong analytical skills to assess situations, identify problems, and propose effective solutions., • Decision-Making: Confidence in making informed decisions that align with project objectives and organizational goals. Results-Oriented: • Outcome-Driven: A focus on delivering tangible results and achieving project goals within specified timelines. Customer Focus: • Client Relationship Management: Ability to build and maintain positive relationships with clients, ensuring their needs and expectations are met. Continuous Improvement: • Process Optimization: A mindset for continuously improving project management processes and methodologies. Ethical Conduct: • Integrity: High ethical standards and integrity, especially when dealing with sensitive information and compliance requirements. Education and Certifications: • Project Management Certification: Possession of relevant project management certifications (e.g., PMP, PRINCE2) would be beneficial., • Technical Certifications: Relevant technical certifications in systems integration or related fields. Location: UK Office (London) or Ireland Office (Ashbourne) Remote Working and Client sites as required

Job Title: Agentic AI for Customer Experience (CX) & Contact Centre / CCaaS Transformation Location: England, Wales or Scotland / Hybrid Working Salary: Competitive + Bonus + Benefits Position Type: Full-time, Permanent About Our Client Our client is a tier-one global management consulting powerhouse renowned for driving large-scale digital and operational evolution. As organisations enter the "agentic era," this firm is at the forefront of re-imagining how brands interact with their customers. They are currently expanding their elite Customer Service Transformation practice and seeking high-calibre consulting professionals to lead next-generation CX, CCaaS, and Agentic AI initiatives. The Opportunity There has never been a more exciting time to focus on service transformation. In this pivotal role, you will bridge the gap between business strategy, human-centric design, and cutting-edge technology. You will help global brands boost operational efficacy, optimise current infrastructures, and implement pioneering automation. By putting both the user and the employee at the heart of your solutions, you will shape seamless journeys across all service touchpoints. This position is a distinct blend of delivery excellence, capability development, and business growth, offering a direct path to senior leadership. Key Responsibilities • Customer Service Transformation & Optimisation: Lead the business transformation enabled by front-office platforms, CCaaS environments, and Conversational/Agentic AI., • CX Strategy & Operating Models: Partner with C-suite stakeholders to assess current capabilities, design future-state operating models, and optimise channel strategies to reduce friction and contact drivers., • Agentic AI & Innovation: Identify opportunities to embed autonomous AI agents into the customer journey, balancing automated efficiency with high-value human touchpoints., • Business Development: Leverage your market insights to shape compelling value propositions, lead bids, and inspire clients to secure new business growth., • Client & Stakeholder Mastery: Serve as the trusted advisor for complex client accounts, driving technology adoption, cultural change, and measurable business outcomes., • Leadership & Coaching: Act as a role model and mentor to junior consultants, fostering an inclusive, high-performance team culture. What We Are Looking For We welcome applicants from established management consultancies or corporate transformation backgrounds who possess: • Consulting Expertise: A proven track record in management consulting, specifically delivering CRM, CX, or Contact Centre operating model transformations., • Tech-Savvy Vision: A strong understanding of modern platform capabilities and a passion for how Agentic AI is transforming the modern contact centre., • Commercial Acumen: Demonstrated experience supporting commercial growth through proposition building, proposal creation, and bid responses., • User-Centric Design: Experience re-engineering customer and colleague journeys to solve complex operational challenges., • Exceptional Communication: The ability to influence senior stakeholders and align multi-disciplinary teams (data, technology, and business) toward a shared vision. Desirable Attributes (The Bonus Points) Experience working with, implementing, or designing strategies for at least one of the following platform and Agentic AI providers: • CCaaS & Enterprise CRM: NICE CXone Mpower, Salesforce Agentforce, Talkdesk Autopilot, Genesys Cloud CX, Five9 Genius AI, Vonage Contact Center, Amazon Connect, • Agentic AI, LLM Orchestration & Copilots: Cresta, Retell AI, Kore.ai XO, Sierra, Decagon, Google Cloud CCAI If you are ready to shape the future of the service industry and drive the adoption of Agentic AI at scale, please submit your CV for a confidential discussion.

Gravitiq is a private equity-backed consumer brand group building and scaling health and beauty brands into omnichannel category leaders. Our portfolio spans cosmetics, supplements, medical devices and wellness products across Amazon, retail and DTC globally. We are now entering the next phase of growth, focused on building the operational infrastructure required to scale with greater predictability, control and resilience. This role is central to that transition. The Operations Director will lead and strengthen the operational engine of the business, ensuring we can scale with greater discipline, predictability and control. This role owns the core operational functions - Supply Chain, Product Development & Regulatory, and Customer Support - bringing them together into a more coordinated, high-performing system. Reporting to the founders, you will translate growth ambition into operational reality: building the structure, processes and capabilities needed to support a multi-channel, international business. You will work closely with Commercial, Brand and Finance to ensure plans are realistic, aligned and deliverable - improving how the business forecasts, prioritises and executes. This is a hands-on leadership role. You will be expected to set direction while staying close to the detail, identifying issues early, challenging assumptions and ensuring consistent delivery. We are looking for someone who thrives in fast-moving environments and has experience building operational foundations during scale — not just managing established systems. Key Responsibilities Operational Strategy, Process and Execution: • Build scalable processes: Introduce practical planning frameworks, execution rhythms, and performance tracking that allow operational functions to deliver predictably and reduce firefighting, • Build stronger cross-functional alignment between Commercial, Brand and Operations (in partnership with Chief of Staff) to ensure plans are realistic, aligned and deliverable and targets are consistently met, • Partner with Tech and Transformation to drive AI and automation adoption in the operational functions Supply Chain & Operations: • Own the end-to-end supply chain, including sourcing, manufacturing, planning, logistics and inventory performance, • Establish robust demand and supply planning frameworks, improving forecast accuracy and product availability, • Drive inventory, working capital and service level performance, balancing availability with margin discipline, • Lead supplier strategy and performance, strengthening reliability and cost efficiency, • Build resilience through risk management and contingency planning, • Ensure operational readiness for US retail and international expansion Product Development & Regulatory: • Oversee end-to-end product development and packaging delivery, • Improve predictability, timelines and delivery discipline across NPD and packaging, • Embed margin awareness and cost discipline into development decisions, • Drive alignment across Brand, Commercial, Creative and Supply Chain to ensure effective delivery, • Build scalable regulatory and compliance frameworks across categories and markets Customer Support & Service: • Lead omnichannel customer support, ensuring strict SLAs and rapid resolution across all platforms (Amazon, DTC, TikTok Shop, Retail)., • Champion the 'voice of the customer', leveraging feedback and trends to drive continuous cross-functional improvements across Brand, Product, and Supply Chain. Technology & AI: • Strong tech and AI-forward mindset – partner with our technology and AI teams to improve systems, data, automation and efficiency in operational functions (eg forecasting, customer support) Requirements: • Significant senior operational leadership experience within a high-growth consumer goods business, • Experience owning multiple operational functions (eg. supply chain, product, operations, customer service), • Track record of building operational foundations during scale (not just managing steady-state), • Strong financial understanding, including margin, COGs and working capital management, • Experience working with retail environments, particularly in the US, • Comfortable working in a founder-led, fast-moving environment, • Willing to be hands-on when required, without losing strategic perspective

Position Title: Full Stack Software Engineer Reports to: Engineering Manager Location: Remote (UK) Contract type: Permanent About BibliU Sunday Times Tech 100 | Top 10 UK EdTech Company BibliU is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management. We partner with over 3,000 educational publishers, including Pearson, Oxford University Press, and Wiley, to offer a wide range of high-quality content to students. Our platform provides rich engagement data to academics and allows students to find information faster. We have disrupted the textbook industry by reducing the cost of education significantly and increasing publisher sales. Founded in late-2015, we are a rapidly growing company transforming the way students and educators access and interact with learning materials. Our revenue has grown rapidly, with 150% YoY growth in the last three years. Last year, we raised $21m in a Series B funding round led by Nesta Impact Investments, with participation from Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises. In late 2023, we acquired Texas Book Company (now ‘BibliU Campus’) in order to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US! Since the addition of BibliU Campus, we have seen a dramatic increase in customers due to a much improved product market fit. We are very excited about our growth and are expanding the team to meet our new market potential! We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in edtech and campus store management, BibliU is the perfect place for you. Join us and help revolutionize the way students and educators access and interact with learning materials! Position Overview As a Software Engineer at BibliU, your primary goal is to drive significant advancements in our digital learning platform, directly impacting the learning experience of students and educators globally. In this role, you will: Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Your role as a Software Engineer is not just about writing code; it's about creating tangible outcomes that enhance the learning experience, drive technological innovation, and contribute to the overall mission of BibliU to revolutionise the field of digital education. Our Current Environment Typescript Vue.js Postgres DynamoDB Redis Amazon Web Services Mixture of Lambda & ECS Kubernetes Amazon CDK Github + Github Actions Typescript Typescript Vue.js Vue.js Postgres Postgres DynamoDB DynamoDB Redis Redis Amazon Web Services Amazon Web Services Mixture of Lambda & ECS Mixture of Lambda & ECS Kubernetes Kubernetes Amazon CDK Amazon CDK Github + Github Actions Github + Github Actions Key responsibilities Develop and maintain high-quality software solutions aligned with user needs and business goals. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs in the software. Help maintain code quality, organisation, and automatization. Participate in code reviews and contribute to team learning and improvement. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world. Develop and maintain high-quality software solutions aligned with user needs and business goals. Develop and maintain high-quality software solutions aligned with user needs and business goals. Collaborate with cross-functional teams to define, design, and ship new features. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the performance, quality, and responsiveness of applications. Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs in the software. Identify and correct bottlenecks and fix bugs in the software. Help maintain code quality, organisation, and automatization. Help maintain code quality, organisation, and automatization. Participate in code reviews and contribute to team learning and improvement. Participate in code reviews and contribute to team learning and improvement. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world.

_ develops the workforce’s skills for the AI economy Enterprises and governments work with us to develop talent and close critical data, digital, and technology skills gaps. Our global programs, including Data Skills for All (DS4A) and data competitions, also empower underrepresented communities and accelerate careers. Our mission is to create equal access to the data-driven jobs of the future. We partner with top employers and government organizations to make that a reality, including Amazon, Coca-Cola, Johnson & Johnson, USAID, U.S. Department of State, and the U.S. Department of Defense. Our skills training programs are 100% free for learners and are delivered virtually by industry experts to minimize traditional barriers to career advancement. We take pride in fostering supportive, human-led, group learning environments that build technical proficiency and confidence in participants. Join us and let's shape the AI Economy together! Your impact The Operation Analyst (OA) collaborates with our Program Managers and assist in the management of Correlation One’s live, online training programs that serve hundreds of students at a time. The OA works with the Business Operations and Curriculum teams, contracted instructors and teaching assistants to complete ad hoc projects to uncover insights about our data and/or digital skills training programs. The ideal candidate is an excellent project manager and is able to execute simultaneous competing deadlines and tasks involving multiple stakeholders. The OA analyzes program data, provides support for live class ensuring learners, teaching assistants, instructors, and other stakeholders engage and benefit from the program. The Operations Analyst is responsible for assisting the Program Manager in running a successful admissions process, which includes application setup and launch, applicant pipeline monitoring and reporting, and marketing initiatives, Q&A sessions, and/or any necessary applicant support to ensure strong enrollment. A successful Operations Analyst is a quick learner with a strong work ethic who takes initiative and is able to navigate ambiguity productively and patiently. They have an interest in changing lives through education and a desire to work on larger and/or different programs as we continue to scale. Correlation One is a company where creativity, initiative, collaboration, and communication are valued. About the team: Our team values a healthy mix of high-level thinking and a get-it-done attitude. Everyone checks their ego at the door. We have a hard-working but fun culture where the best ideas win, whether they come from our CEO or our newest team member. A day in the life • Assist with the preparing and launch of Correlation One training programs, including application management, instructional staff hiring, cross-functional team collaboration, and client communication., • Collaborate with the Product and Operations team to run our business operations, with a focus on our data science and data analytics training programs, • Create a friendly, professional learning environment by troubleshooting learner needs and responding to all inquiries in a timely, professional manner, • Perform anecdotal & statistical analysis on our collected product data to uncover actionable insights across different distribution channels, geographies, and client segments, • Complete ad hoc projects related to our data science and data analytics training programs, • Collaborate with internal team to creativity assess and test new products, and build growth strategies, • Manage the live class operations on Saturdays. Most of the synchronous instruction for our training programs occurs on Saturdays in a “live online” format (e.g., synchronous but delivered fully online). The person in this role would get a day off each week (e.g., Friday or Monday) to offset any Saturday they work. Your expertise • 2+ years full-time professional experience, ideally in an operations or analytics role, • Minimum 4-year college degree or equivalent experience, • Experience managing cross-functional, high-impact projects with multiple stakeholders, • Exceptional written and verbal communication skills with large audiences and varying levels of English language proficiency, • Strong work ethic and the ability to work well under pressure and with minimal supervision, • Proactive approach, high attention to detail, and a quick learner, • Strong customer service ethic, with experience supporting relationships with individuals and clients, • Familiarity with Google Suite and MS Office Suite, especially Powerpoint and Excel, • Familiarity with Slack and Zoom strongly preferred Time Commitment: • While we provide a lot of flexibility as a remote-first organization, and given the general needs of the training operations team, the guide for working hours align to the East Coast (Monday - Friday, 9AM - 6PM ET), • Given the nature of adult learners, occasional work on Saturdays is required. Compensatory time off is provided for this work. Location: • Due to upcoming program geography, our strong preference for this role's location is in Jordan. How we support our people • Insurance or subsidies based on country, • Unlimited Time Off, with a minimum time off recommendation, • Company-paid holidays, • Official company-wide holiday for the last week of the calendar year, • Access to free data skills training through our programs, • A company culture that empowers individuals and embraces diversity through its core mission The compensation range for this position is specific to location and takes into account the wide range of factors that are considered in making compensation decisions. These factors include (but are not limited to) location, experience, education and skill sets. The range only reflects the base salary and does not reflect bonus, equity or benefits. Correlation One’s Commitment Correlation One is proud to be an Equal Opportunity Employer and is committed to providing equal opportunity for all employees and applicants. Correlation One provides a work environment free of discrimination and harassment. Employment decisions at Correlation One are based solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants to bring their unique skills, experiences, and outlook to our work environment. Correlation One is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Correlation One strives to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact _. #LI-D #prNI

VP, Customer iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: Wework Waterloo, SE1 7ND - Hybrid Comp: Negotiable (Base) + OTE + Share Options + UK iProov Benefits The VP of Customer will lead and oversee the Customer Success, Pre-Sales, Post-Sales, and Solutions Consultancy teams to deliver exceptional customer experiences and drive business growth. This executive role requires a strategic leader with deep expertise in customer relationship management, biometric authentication, and identity verification technologies. This is a highly strategic, hands-on leadership role that requires a unique blend of technical depth, commercial acumen, and people leadership. The VP will coach and develop the Heads of each function, ensuring alignment between customer needs and company objectives. They should be driving their teams to deliver world-class customer outcomes, scalable operational excellence and supporting revenue growth. The VP of Customer will lead and grow three critical customer-facing functions at iProov: • Customer Success – Driving onboarding/adoption, satisfaction, retention, and expansion., • Customer Value Enablement (Solution Architecture) – Acting as the technical bridge between iProov solutions and customer outcomes., • PreSales Solution Consultancy – Partnering with Sales to position our technology and deliver compelling, value-led proposals., • Define and execute the end-to-end customer lifecycle strategy across pre-sales, onboarding, adoption, value realisation, and renewal., • Lead, inspire, and develop high-performing leaders across Customer Success, Customer Value Enablement, and PreSales., • Build scalable processes, metrics, and playbooks that align with iProov’s growth ambitions and global expansion., • Serve as the executive voice of the customer, influencing commercial strategy and product roadmap decisions., • Champion a customer value-first mindset, ensuring measurable ROI for customers., • Oversee the technical design and solutioning process, ensuring architectural integrity and scalability., • Drive best-in-class onboarding, enablement, and adoption programs to maximise time-to-value and retention., • Partner closely with Sales to deliver pre-sales excellence, competitive differentiation, and accelerated deal velocity., • Own key metrics including Net Revenue Retention (NRR), expansion revenue, and churn mitigation., • Identify early warning signals in accounts and proactively address risks to health, satisfaction, and revenue., • Act as a bridge between customers, Product, Engineering, and Marketing to ensure our solutions address market needs and competitive pressures., • Represent the voice of the customer in executive forums and during strategic planning cycles., • Ensure our service delivery model scales efficiently as we grow across new markets and regions., • Extensive technical and commercial background with hands-on experience in sales engineering, solution architecture, or presales consulting, ideally within enterprise SaaS, cybersecurity, biometric authentication, or identity verification., • Proven track record of driving customer satisfaction, retention, and expansion in a technology-led environment, with measurable impact on NRR and growth metrics., • Strong grasp of architectural patterns, APIs, SDKs, integrations, and security principles, with the ability to guide customers through technical decision-making and coach teams to deliver high-quality solutions., • Demonstrated ability to lead technical solutioning efforts — from discovery and requirements gathering through solution design, technical validation, and executive presentation — while translating complex concepts into clear business outcomes for C-level stakeholders., • Experience in building, scaling, and maturing PreSales, Customer Success, and Solution Architecture functions, creating operational playbooks and processes that improve deal velocity, win rates, and time-to-value., • Exceptional leadership and people development skills, with a proven ability to coach and grow Heads of PreSales and Customer Value Enablement into high-performing, empowered leaders., • Strategic thinker who can align customer needs with business objectives, influencing roadmap and go-to-market strategy., • Data-driven mindset with experience using CRM tools (Salesforce preferred), customer success platforms, and health analytics to track performance and identify risks and opportunities., • Executive presence with excellent communication and interpersonal skills, capable of influencing stakeholders across Sales, Product, Engineering, and C-Suite., • Thrives in a fast-paced, scale-up environment, balancing strategic oversight with rolling up your sleeves to unblock complex opportunities or escalations., • Customer-obsessed and passionate about delivering exceptional experiences, always looking for innovative ways to add value, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

About Zeotap Founded in Berlin in 2014, Zeotap started with a mission to provide high-quality data to marketers. As we evolved, we recognized a greater challenge: helping brands create personalized, multi-channel experiences in a world that demands strict data privacy and compliance. This drive led to the launch of Zeotap’s Customer Data Platform (CDP) in 2020—a powerful, AI-native SaaS suite built on Google Cloud that empowers brands to unlock and activate customer data securely. Today, Zeotap is trusted by some of the world’s most innovative brands, including Virgin Media O2, Amazon, and Audi, to create engaging, data-driven customer experiences that drive better business outcomes across marketing, sales, and service. With an unique background in high-quality data solutions, Zeotap is a leader in the European CDP market, empowering enterprises with a secure, privacy-first solution to harness the full potential of their customer data. • Your core responsibility is to drive Zeotap’s outbound lead development and prospect clients in the UK market, • You initiate contacts through outbound email, LinkedIn campaigns, cold calls , events etc., • You build first relationships with clients and qualify through discovery and qualification calls, • You will own the BDR process, both developing, refining and operating, • You create incremental opportunities and pass qualified BANT leads to Enterprise Account Executives, • You collaborate closely with our Enterprise sales team to ensure our company's targets are met, • You will position Zeotap as an innovative customer data platform, • You adhere to Zeotap’s company, privacy and information security policies and procedures. You complete all the assigned awareness trainings on time, • 5 -10 Years BDR/ SDR experience, • MarTech - CDP or Data Ideal, • Strong verbal communication and writing skills, in particular, strong interpersonal, team-working and customer service skills, • Very structured, process and detail-oriented, • Entrepreneurial mindset / can-do mentality, • Experience of documenting discovery in Hubspot, • You are able to very quickly adapt to changing circumstances, • Zeotap employees are Leaders – they epitomize our 4 core values (Trustworthy, Adaptive, Pioneer & Challenger) while they map account strategies, align resources, and act as an extension of their customers., • Competitive compensation & benefits, • Unmatched Global support system, • Fast-paced, collaborative, & fun culture, • Exposure & access to industry experts & teammates that live our values, • Work with very driven entrepreneurs & a network of global senior investors across Telco, Data, Advertising & TechnologyZeotap welcomes all – we are equal employment opportunity & affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Interested in joining us? We look forward to hearing from you!

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 62 million fresh meals to over 270,000 happy, healthy cats across the UK. Our team of over 150 spans several locations, including London, USA, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. If you want to join an ambitious, mission-driven, high-growth startup that’s making a genuine difference to cats’ (and their people’s) lives, you’ll love working at KatKin. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. We’re a small, entrepreneurial, creative team, focused on the mission to give all cats the food they deserve - 100% fresh human-grade meat. As a Business Development Principal, you’ll have end-to-end ownership of high-impact work and projects that are critical to driving our growth and innovation. Reporting directly to the co-CEO and founder, you will work cross-functionally to answer the big questions, identify opportunities and develop and implement strategies to unlock new revenue streams, improve operational efficiency and deliver value for our customers. In our fast-paced start-up environment, you’ll need to be scrappy, resourceful, and hands-on. You should be comfortable wearing multiple hats and making decisions in ambiguity. You’ll play a pivotal role in shaping KatKin’s future with your ability to manage complexity, influence stakeholders, interpret data and deliver results. KatKin Business Development initiatives to date have included management of large scale production change, launching new acquisition channels (direct sales and influencer marketing), key support on fundraising, launching and scaling retail in UK and EU, scoping international DTC expansion, reviewing and owning internal initiatives such as company-wide employee survey and onboarding. End-to-End Initiative Ownership: Autonomously lead high-priority, cross-functional initiatives from ideation to execution, delivering measurable business impact - first initiative will focus on Fresh and Pantry product NPD, building on product strategy work currently underway. Strategic Problem Solving: Tackle complex business questions using a hypothesis-based approach (e.g. what should our Fresh product range be?). Where relevant, synthesize internal and external data, leverage team expertise, and conduct market research to bring clarity and direction in ambiguity. Stakeholder Management: Build strong relationships with internal teams and external partners, aligning priorities, securing buy-in and driving collaboration to achieve objectives. Scrappy Execution: Take a practical, hands-on approach to overcome resource constraints, adapting quickly to shifting priorities and challenges, while still delivering high quality results. Data Analytics: Leverage data to support story telling, inform decision-making, measure impact, and optimise initiative performance. Influence and Leadership: Act as a thought leader within the organisation, fostering a culture of innovation, ownership, and excellence. Team management: Oversee direction and delivery of work of the Business Development Manager who will report directly to you. Experience in strategy and business planning: Ideally, you have a background in strategy consulting combined with hands-on experience working within a business environment. Proven track record of delivery: You have owned the scoping, planning and delivery of high impact commercial and/or operational initiatives Problem solving ability: You thrive solving problems in a fast-paced environment, bringing structure to complexity and simplifying in ambiguity. You are able to apply a hypothesis based approach to your work to quickly get to the right answer. Project management skills: You are organised and excel at managing multiple projects and stakeholders simultaneously in a time-sensitive, fast-paced environment. Analytical mindset: You excel at distilling data into key insights and actionable takeaways to support your work. You can effectively present them in a way that is easily understood by others. Effective stakeholder management: You can collaborate with diverse stakeholders, leveraging strong influencing skills to secure alignment and buy-in. High Bias for Action: You combine big-picture thinking with a practical ability to execute, quickly identifying and acting on "two-way door" opportunities. High growth potential: You are driven and looking to continue to develop and grow as a senior leader at KatKin. High performance personality: Demonstrated achievements in demanding work, academic, sporting, and/or personal extracurricular pursuits. Thrive in an in-office setting: You value face-to-face connections, collaborative teamwork, and dynamic energy that comes from working alongside passionate people Alignment with Core Principles: You align strongly with KatKin’s core operating principles: Think Big, Relentlessly High Standards, Never Give Up, No Egos, Urgency Matters and One Team. Career-Defining Opportunity: Play a pivotal role in scaling KatKin quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension EMI equity option grant Culture and Perks: A small, close-knit team with no egos 33 holiday days each year (including bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Discount on KatKin fresh meals Cat (and dog) friendly office

Product Manager (Biometrics) About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Product (Biometrics) Location: (WeWork Waterloo) London, UK - Hybrid (1-2 times per week in office) Comp: Negotiable (Base) + Company Performance Bonus (10%) + Share Options (EMI) + iProov Benefits IProov is looking for a Product Manager to join our growing Product & Innovation team to work on our core Biometric product. In a team of Product Managers working on our Biometric Product, you will work closely with our Engineer and Machine Learning functions owning the Product Experience. You will play an integral part in streamlining our efforts understanding customer pain points and turning them into usable, lovable solutions. This is a role that involves a large amount of autonomy and ambiguity. In a typical week, you can expect to work closely with our customers to draw requirements from both a technical and security perspective, whiteboard R&D options with various teams of Software and Machine Learning Engineers, productionize and commercialize new features where you see fit, and champion the next generation of usable and inclusive biometric products. • Experience in Product Management in a B2B environment, • Experience in User-centric Design, Mobile Applications, and Machine Learning disciplines are assets, • Experience in identifying and implementing data-backed changes, • Experience in conducting customer/user interviews, • Ability to effectively communicate with various stakeholders, • Exposure to operating within a scale up environment, • A drive to make an impact, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Tech Ops Analyst About iProov iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers and work with fantastic customers across a number of industry sectors - organisations using our technology include the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS and many more. Diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Service Management Location: London, UK (Hybrid Working Model - at least twice a week in the office) Comp: Negotiable (base) + Company Performance Bonus (10%) + Equity + UK iProov Benefits iProov is growing fast, and we’re looking for a Technology Operations Analyst to join our Service Management team. If you’re passionate about solving problems, delivering great service, and working cross-functionally, this is a great opportunity. In this customer-facing role, you’ll handle technical queries, provide timely and accurate responses, and help protect iProov’s brand. Strong communication and problem-solving skills are essential, as you’ll triage and troubleshoot issues, enhance customer understanding, and feed insights back to our product teams to shape future improvements. How you can make an impact • Act as the initial contact point into iProov for customer and partner queries and driving any service issues through to resolution, • Perform 1st line application support to all incoming tickets to the customer service desk: triaging, diagnosing, troubleshooting, resolving where possible, and managing escalations to second line Technical Support Engineers and then third-line support when required, • After guidance and mentoring from a Senior Process Automation Engineer, you'll begin by handling basic fixes within the Appian platform., • For context, Appian is a low-code development platform that allows iProov to rapidly build custom business applications with minimal coding. It's primarily used to automate complex workflows, manage cases, and support business process management (BPM)., • Manage and maintain our customer knowledge base, identifying any gaps that need to be closed on frequently asked queries, • Collaborate with other teams in iProov to address customer and partner queries that involve cross functional team interaction, • Act as a liaison between technical teams and business stakeholders, translating technical issues into business impact., • Communicate incident and problem management updates to relevant stakeholders., • Identify and analyse incident data to identify underlying recurring issues and propose preventative measures as part of continual service improvement., • Prepare post-incident reports and conduct incident review meetings with stakeholders., • Maintain a problem management database to track and document root causes and resolutions., • Tracking all problem records and appropriate actions through to resolution involving the management E2E of internal improvement initiatives, • Chairing regular Problem review boards and tracking problem record progress, • Support and participate in audits where necessary What we would like to see from you • Experience with data analysis tools and techniques to extract meaningful insights and address problems., • Possess a foundational understanding of the Appian platform and a strong interest in developing deeper expertise in enterprise technologies. We also welcome individuals with limited experience but a clear enthusiasm and willingness to learn., • Confidence in communicating with a wide range of developers and technical resources, • Excellent communication skills with an attention to detail, • Ability to work in a busy environment and “wow” the customer while protecting iProov’s business reputation, • Ability to prioritise tasks and requests while balancing both customer needs and iProov capability, • Be a great team player in a cross functional environment, • Be capable of working independently and handling variable ticket volumes accordingly, • A can-do attitude, eagerness to learn and make an impact Nice to have, but not essential • Basic understanding of Appian objects and their functions, • Active Appian Certified Associate Developer certification, • Willingness to pursue additional certifications as the role evolves, • Foundational knowledge of database concepts, including tables, queries, and basic data modeling Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Due to the nature of our work, we may require our staff to pass a UK Security Clearance checks. As such, any offer would also depend on your ability to adhere to the UK Security check criteria.

Do you want to own driving the adoption of Amazon Web Services (AWS) in the UKI's largest and most innovative companies? Want to be part of a cross-functional team focused on increasing technology adoption of cloud computing by engaging directly with C-level executives and influencers at all levels? As the Head of EAMM and Core Services, you will drive customer adoption of Amazon Web Services (AWS) services across the UKI. Customer applications that are built to operate at scale need services with high throughput, massive storage scalability, and high availability. Your responsibilities will include leading a cross-function go-to-market team, partnering with the account and channel teams to define key market segments to target, driving the necessary business and technical relationships with customers and partners to establish new business in those markets, and enabling the account team drive the day-to-day interactions with prospects in order to build long-term business opportunity. Youll also work closely with the other specialist teams to develop and take solutions to market, and product/service teams to help them evolve the products/services and address concerns. The ideal candidate will possess both a business background that enables them to drive an engagement and interact at the CxO/VP level, as well as a technical background that enables them to easily interact with software developers and architects. Thinking strate...

This job is with JLL, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are looking for an IFM Program Lead - Food Services for our Integrated Facility Management business line. About JLL We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL! Role Purpose: The IFM Program Lead - Food Services EMEA is responsible for driving operational excellence and standardization across all food service operations within EMEA's workplace portfolio. This role will lead the tactical implementation of food service strategies, manage vendor relationships, and ensure consistent service delivery across 30+ locations in 12 countries. The position is accountable for improving customer satisfaction scores, driving operational efficiency, and supporting the journey toward zero subsidy operations while maintaining high-quality food services across all locations. What this job involves: Program Leadership & Service Delivery Lead day-to-day management of food services across 30+ EMEA locations Direct management of regional Food Services Managers + Program manager Drive operational excellence and consistency across all food service venues Implement and maintain food safety and quality standards Oversee operations of cafeterias, micro-kitchens, coffee bars, and vending services Vendor Management & Performance Coordinate with vendors across multiple countries Monitor and manage service level agreements Ensure compliance with local regulations and Amazon standards Drive vendor performance improvement initiatives Support vendor sourcing and transition processes Customer Experience & Quality Drive CSAT/WES improvement initiatives (current 33.4% to target 40.3%) Manage customer feedback and resolution processes Implement MVE standards across all food venues Enhance customer communication and engagement Support continuous improvement of service delivery Financial Management Support zero subsidy initiatives through operational efficiency Manage operational budgets and P&L responsibilities Monitor and optimize venue performance metrics Drive cost optimization while maintaining service quality Support financial reporting and analysis Program Implementation Execute food service transformation initiatives Implement new food concepts and service models Roll out standardized operating procedures Coordinate new venue openings and service launches Support innovation in food service delivery Stakeholder Management Collaborate with Amazon Food Services Strategy Lead Partner with regional facility teams Manage vendor relationships and performance Coordinate with other workplace experience programs Engage with internal and external stakeholders Sound like you? To apply you need to have: Essential Experience Minimum 8 years' experience in corporate food service operations Proven track record in multi-site food service management Experience managing large-scale vendor relationships Strong background in P&L management and financial analysis Demonstrated success in improving customer satisfaction metrics Experience in implementing standardized operating procedures Knowledge of food safety regulations and compliance requirements Technical Competence Understanding of food service operations and delivery models Knowledge of contract management and vendor relations Proficiency in financial management and analysis Understanding of workplace experience metrics Familiarity with food service technology platforms Leadership & Personal Qualities Strong leadership skills with ability to manage remote teams Excellent stakeholder management capabilities Problem-solving and strategic thinking abilities Strong analytical and decision-making skills Excellent communication and presentation skills Ability to work in matrix organization structure Change management experience Cultural awareness and international business experience Qualifications Bachelor's degree in Hospitality Management, Business Administration or related field or relative experience level. Professional certifications in food service management (advantageous) Fluent in English; additional European languages beneficial What you can expect from us You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We'll offer you a competitive salary and benefits package. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you... Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our _. For additional details please see our career site pages for each country. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

Telematics Engineer (Field Based) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We are looking for a Telematics Engineer to provide continued support to our growing and established customer base within Poole and the surrounding areas. You will have access to many of our benefits, including annual shift allowance in addition to your salary, annual pay reviews, company vehicle, with laptop, mobile phone and tools provided to ensure you are fully equipped in your new role. Are you an experienced Telematics Engineer looking for a new opportunity and challenge? How about the opportunity to join a market leading telematics company, that works with many household names, such as McLaren, Tesco, Harrods, Stobarts, JCB, Dominos To name a few! A Day in the Life of Dont just take our word for it, read Jacks story which gives a glimpse into the training, typical day and highlights being an Engineer at Microlise. You can read Jacks blog via the link here ! What will you be doing? Ensure Microlise product portfolio is full integrated into our customers assets Timely visits to customer sites to undertake the installation, servicing and continued support of our product suite Completing survey visits and identifying suitable solutions Completing QA (quality assurance) visits on Microlise products and peripherals in customer assets Inventory management Responsible for the upkeep and safety of your vehicle and all provided tools /equipment Liaise with customers at all levels Provide support to your peers and contractor resource where required Ensure administration is concise, accurate and professional Adhere to all internal process and procedures Report on statistical information when required What are we looking for? Demonstrable experience in a similar role; auto electrics and/or telematics Full UK Driving Licence Experience of working to Service Level Agreements and Operational Schedules Understanding of vehicle wiring diagrams and ability to interpret these Evidence of strong customer service skills with a professional approach Good interpersonal and communication skills, with the ability to adjust style to relevant audiences Be able to work autonomously, solve problems independently and adhere to agreed processes Take pride in what you do ensuring quality and accuracy Valid Passport for travel Working Pattern This is a field based role working remotely on our customer sites. Our Field Engineers work shifts on a rota basis, including weekends, to suit the requirements of our customers. Full details regarding our working patterns can be discussed at the interview stage, and upon application you will be provided with an example of a typical rota. Whats in it for you? Full support and training to ensure you are well equipped to succeed in your role Company vehicle, shift allowance, laptop, mobile phone and tools provided Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more 33 days holiday, including bank holidays, increasing year on year to 38 days, then further increases with length of services Life Assurance, 4 times your annual salary Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward Gateway Invested in employee health and well-being with over 20 mental health first aiders in the business Employee Assistance Programmes Great staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards and many more incentives Great Place to Work certified We have been recognised by the global authority on workplace culture, so come be a part of our success Best Workplace in the UK for Development, Technology, Wellbeing and Women Recruitment Process For successful candidates, interviews will take place whilst the advert is still live; so dont delay getting your application in! Please note: The successful candidates job title will be Technical Hardware Engineer in line with our organisational structure. TPBN1_UKTJ

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Sr. Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. Youll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: -Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs -Providing technical guidance and troubleshooting support throughout project delivery -Collaborating with stakeholders to gather requirements and propose effective migration strategies -Acting as a trusted advisor to customers on industry trends and emerging technologies -Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts Be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels A day in the life The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve. BASIC QUALIFICATIONS - Experience as technical specialist in design and architecture - Experience in cloud based solution (AWS or equivalent), system, network and operating system - Experience in external or internal customer facing, complex and large scale project management - Experience implementing AWS services in a variety of distributed computing environments - Migration strategy development and planning (6R framework) - Cloud Infrastructure Assessment (CIA) methodology - Mainframe migration and modernization techniques - Application discovery and dependency mapping - Migration tooling (Application Migration Service, Database Migration Service, Migration Hub) - Cutover planning and execution PREFERRED QUALIFICATIONS - Experience in configuration management using cloudformation, chef & puppet - Experience in large scale migration- data centre to data centre or data centre to cloud infrastructure - Legacy system analysis and decommissioning - Risk mitigation and rollback strategies - AWS Transform Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacypage) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region youre applying in isnt listed, please contact your Recruiting Partner. TPBN1UKTJ

Amazon Marketplace Manager Location: Central London Working pattern: Office-based Monday to Thursday, with Friday working from home Salary: £50,000 - £60,000 depending on experience Job type: Permanent, full-time About the Business An established and growing consumer goods business is looking to appoint a Marketplace Manager to take ownership of its online marketplace performance and help drive the next phase of digital growth. The company sells a broad range of consumer products through several online channels and is now looking for someone who can bring structure, commercial insight and hands-on marketplace expertise to help scale sales, improve visibility and maximise profitability. This is a hands-on role with genuine ownership. You’ll be joining a business that already has a strong product range and established online presence, but there is plenty of scope to improve, optimise and grow. The Role As Marketplace Manager, you’ll take responsibility for the day-to-day running and ongoing development of the company’s marketplace channels, with a particular focus on Amazon. You’ll be expected to look at everything from product listings, search visibility and conversion, through to stock levels, pricing, competitor activity and overall channel performance. This role would suit someone who enjoys both the strategic and operational side of marketplace management, and who is comfortable being close to the detail. You’ll work closely with internal teams across product, design, operations, customer service and supply chain to ensure each marketplace is performing as effectively as possible. Key Responsibilities Manage and optimise marketplace channels, with a strong focus on Amazon. Take ownership of product listings, content, keywords, imagery and overall marketplace performance. Improve organic search visibility, ranking and conversion across key online channels. Monitor sales, margin, stock levels, pricing and competitor activity to identify opportunities. Support new product launches and ensure listings are set up correctly from day one. Use data, Excel and marketplace tools to track performance and guide commercial decisions. Work closely with internal teams across product, design, operations and customer service. Review marketplace trends, platform changes and best practice to keep channels competitive. Provide clear reporting on performance, opportunities, risks and suggested improvements. Support and guide colleagues involved in listings, content and customer experience. What We’re Looking For Proven experience managing Amazon marketplace performance, ideally within a product-led business. Hands-on experience with Amazon Seller Central. Broader marketplace experience would be useful, such as eBay, Shopify, Walmart, Temu or similar platforms. Strong understanding of marketplace SEO, listing optimisation, product ranking and conversion improvement. Experience using tools such as Helium 10, Jungle Scout or similar would be highly advantageous. Strong Excel, analytical and commercial skills. Comfortable working with sales data, stock data, margin and performance metrics. A practical, hands-on approach rather than someone focused only on paid advertising. Organised, proactive and able to manage multiple priorities. Strong communication skills and the ability to work well with different teams. Entrepreneurial mindset with the confidence to suggest improvements and take ownership. Why Apply? This is a great opportunity for someone who wants real ownership of marketplace growth within an established but ambitious business. You’ll have the chance to shape the way the company manages its online channels, improve performance across existing ranges and support the launch of new products. Package Salary of £50,000 - £60,000 depending on experience. Permanent, full-time role. Central London location. Monday to Thursday office-based. Friday working from home. Company pension and staff discount. Opportunity to play a key role in the company’s online growth strategy