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SUMMARY: A Sales Supervisor is responsible for assisting the Store Management staff in maximizing sales, providing an exceptional shopping experience for the Customer and managing the store in accordance with the company visual and operational standards. The Sales Supervisor assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the Store Manager and Assistant Manager. SALES LEADERSHIP: • Assumes Manager’s role in supervising staff in absence of Store Manager and Assistant Manager, • Strives for sales excellence and results, • Ensures selling standards are met, • Works with customers and models excellent customer service and clientelling skills, • Maximizes sales through strong floor supervision ASSOCIATE DEVELOPMENT: • Ensure associates are trained on product knowledge, selling skills and customer service and operations • Provides information and feedback for Sales Associates, • Team sells with Sales Associates to contribute to the development of the selling team OPERATIONS EXCELLENCE: • Controls company’s assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook • Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: • Helps execute floor-set and promotional directives, • Works as a member of the team to insure all store standards are met, • Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: • Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times, • Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction FASHION SAVVY: • Represents the fashion and style of Veronica Beard, • Knowledge of current fashion trends and styles, • Appreciation and demonstration of an overall finished fashion look PHYSICAL DEMANDS: • Ability to operate computer/cash register, • Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet, • Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds WORK ENVIRONMENT: • Ability to create a quality working environment that will encourage others to develop and excel, • Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals QUALIFICATION REQUIREMENTS: • Minimum of 2 years retail Store Management position/ experience in women’s apparel (or related field) • Ability to work flexible schedule including nights and weekends, • Strong verbal and communication skills, • Strong observation skills – identifying and assessing customer and employee behavior, reactions, and floor awareness • Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state, or local protected class.

For our store in London we are looking for a Client Advisor. Job Description To provide customers with high quality service by meeting their needs and expectations as well as to spread the philosophy and the culture of the Brand. Key Responsibilities: • Provide exceptional customer service experience by assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Etro history and heritage, • Assist customers accordingly with Etro selling ceremony, • Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products, • Ensure the achievement of the Store goals, enhancing and developing the business, • Build and strengthen relationships with customers by developing CRM strategies, • Establish good group dynamics, through efficient communication, • Contribute to manage the visual display of the products in accordance with Etro visual guidelines, • Help ensuring the products replenishment and physical inventory of merchandise, • Follow Company grooming, accordingly with Etro standards and policies Profile Key Requirements • Deep passion for fashion and luxury, • Experience in a similar role within fashion retail companies, • Ability to drive and exceed individual and store results, as well as excellent commercial awareness and customers’ attitude, • Ability to adapt to different customers, • Team-playing aptitude, • Strong communication skills, • Ability to work in a dynamic environment, • Fluent in English

This is a lovely opportunity for an import/wholesale merchandiser with an established career in fashion production, to join a leading, innovative, private label business. Reporting into the merch manager and working closely with the sales, tech and design teams; you will be an integral part of the production team, ensuring on-time delivery and providing the best customer service within your accounts; coupled with building strong relationships and communication with manufacturers. Day to day you will be managing the critical path; raising purchase orders; approving lab dips; and overseeing packaging/care labels. On offer is career progression, potential travel opportunities, 1 day hybrid working and a dynamic, supportive, and growth-oriented culture.

Freelance Logistics & Operations Manager (Fashion / E-commerce) Location: London (Hybrid / Remote Flexibility) Company: Oceanus The Label Oceanus The Label is a growing fashion brand seeking an exceptional Logistics & Operations Manager to take ownership of our end-to-end operations. This is a key role for someone who thrives in building structure, improving processes, and driving efficiency within a fast-paced, scaling environment. This position is initially offered on a freelance / contractor basis, with the opportunity to transition into a long-term role as the business continues to grow. The Role: You will be responsible for overseeing and optimising all aspects of logistics and operations across the business — from production through to customer delivery. This includes working closely with our 3PL fulfilment partner, managing supplier relationships, and ensuring seamless coordination across wholesale and e-commerce channels. Key Responsibilities: • Manage and coordinate with 3PL fulfilment partners to ensure smooth order processing and dispatch, • Oversee wholesale order management and coordination with partners, • Manage and optimise the Shopify e-commerce backend (orders, inventory, fulfilment flows), • Liaise with factories and suppliers to ensure production timelines and deliveries are on track, • Handle shipping, customs, and international logistics processes, • Build and implement efficient operational workflows and systems, • Work closely with customer service to ensure smooth order handling and issue resolution, • Monitor inventory levels and support stock planning, • Identify inefficiencies and introduce scalable operational improvements What We’re Looking For: • Strong experience in logistics, operations, or supply chain (fashion/apparel preferred), • Proven ability to manage 3PLs, suppliers, and production timelines, • Experience with Shopify and e-commerce operations, • Highly organised, detail-oriented, and solutions-driven, • Comfortable working independently and taking ownership of processes, • Strong communication skills across internal teams and external partners, • Someone who can bring structure, clarity, and efficiency to a growing brand Additional Details: • Contract Type: Freelance / Self-Employed (Initial Contract), • Location: London-based preferred, with hybrid/remote flexibility, • Opportunity to transition into a permanent role, • Immediate or near-term start preferred Why Join Oceanus: This is an opportunity to play a key role in shaping the operational backbone of a growing fashion brand. You’ll have real ownership, the ability to implement change, and the chance to build systems that will scale with the business. If you’re someone who enjoys creating order, improving systems, and making a tangible impact, we’d love to hear from you. Please apply with a short introduction outlining your experience and availability.

German-Speaking E-commerce Trading Executive (DACH) - Luxury Jewellery Location: London (Hybrid – 3 days in office, 2 days WFH) Language: Fluent German & English About Diamonds Factory Diamonds Factory is part of Neve Jewels Group, a UK-based digital-first luxury jewellery company redefining modern luxury. With over 15 years in the industry, we craft made-to-order jewellery that celebrates life’s milestones — ethically, sustainably, and beautifully. We’re fast-growing, innovative, and proud to deliver a premium experience to customers around the globe. About the Role We’re looking for a German-speaking E-commerce Executive to manage and grow our German websites. Reporting to the Global E-commerce Manager, you’ll support online trading, content localisation, and performance analysis to drive growth and elevate the customer experience. How you'll contribute: • Manage the day-to-day operations of the German e-commerce site, including promotions, product listings, SEO, and translations., • Support trading plans to improve revenue and conversion across the DACH region., • Monitor KPIs (traffic, conversion, AOV, sales) using GA4 and Hotjar, providing actionable insights., • Translate and adapt content, product descriptions, and campaigns into fluent German, ensuring accuracy and brand alignment., • Partner with digital marketing teams on SEO, paid media, and email campaigns tailored to the German market., • Identify and implement UX and checkout improvements to enhance the customer journey., • Benchmark competitor activity to uncover growth opportunities., • Collaborate with customer service to ensure a seamless experience for German-speaking customers. What we're looking for : • Fluent in German and English (written and spoken)., • Experience in e-commerce trading or digital marketing, ideally within luxury, fashion, or retail., • Understanding of German online consumer behaviour and market trends., • Proficient with CMS/e-commerce platforms (Shopify, Magento, or similar) and Google Analytics., • Knowledge of SEO and digital marketing principles., • Analytical, detail-oriented, and highly organised., • Excellent communicator who enjoys collaborating across teams., • Must have the right to work in the UK – unfortunately, we are unable to provide visa sponsorship. Why You’ll Love Working Here • Hybrid working: 3 days in Hatton Garden office, 2 days WFH, • Flexible start/end times, • 25 days annual leave + bank holidays, plus your birthday off, • Private healthcare via Vitality and wellness benefits, • Perkbox access for discounts, rewards, and well-being, • Work in a fast-growing, innovative luxury brand where your ideas matter, • Enhanced maternity and paternity leave entitlements Next steps If your application is successful, you’ll receive an initial phone screening call with our Talent Acquisition team, followed by a round of interviews with the hiring manager and selected stakeholders. Throughout the process, you’ll receive feedback following each round of interview(s) with regular updates on how the recruitment process is going. Please bear with us, we do receive a large volume of applications, and unfortunately, we’re only able to respond to candidates who have been shortlisted. We’re an equal opportunity employer, if you don’t meet every requirement, we still encourage you to apply. Our Commitment to Diversity & Inclusion At Diamonds Factory, we are committed to providing a work environment that supports, inspires, and respects all individuals. We do not discriminate on the basis of gender, race, colour, religion, age, disability, belief, sexual orientation, marital status, or is disadvantaged by conditions or requirements which cannot be shown. Discover more about life at Diamonds Factory by following our LinkedIn page and social media channels.

Account Manager | Design-Led Interiors | London The Client Our client is a highly regarded design-led firm, known for helping shape some of the most exciting hospitality and lifestyle spaces across the UK and internationally. Working alongside interior designers, architects, developers and hospitality operators, they bring creative concepts to life through beautifully crafted European furniture collections and bespoke pieces designed for standout spaces. From boutique hotels and stylish restaurants to premium leisure venues, their work sits behind projects where design and guest experience matter. They’ve built a strong reputation for combining great design with genuinely exceptional service, supporting clients from the early ideas stage right through to final delivery. Their team is ambitious, collaborative and fast-moving, making it a brilliant environment for someone who loves interiors, enjoys working with people and wants to be part of creating spaces people remember. The Role This is an excellent opportunity for an Account Manager with a passion for interiors and a strong commercial mindset to join a collaborative and fast-paced team. You’ll work closely with designers and hospitality clients, helping them source the right furniture solutions for their projects while managing the full sales journey from enquiry through to delivery. This is a consultative role where design understanding, attention to detail and strong relationship management are just as important as commercial awareness, meaning it would suit someone from a Project Management background, who likes speaking with clients. You’ll be involved in everything from product selection and technical specifications to supplier coordination, tender submissions and delivery planning. It’s ideal for someone who enjoys balancing creativity with organisation and thrives in a client-facing environment where no two projects are the same. Key Duties • Managing incoming client enquiries and guiding customers toward the most suitable furniture for their projects, • Building strong relationships with interior designers and trade clients, • Recommending products across a wide portfolio of contract furniture, ensuring suitability for both design intent and operational use, • Liaising with manufacturers to confirm specifications, finishes, lead times and sample requests, • Coordinating deliveries and supply chain activity to ensure projects are fulfilled smoothly and on schedule, • Working collaboratively with internal teams to provide an exceptional customer experience throughout the project lifecycle What the Client Would Like to See (Essential) • Previous experience in an Account Manager, Project Manager, Sales Support or Client Services role within a design-related industry such as furniture, interiors, fashion, architecture, the built environment, lighting or FMCG, • Strong communication skills and confidence working directly with designers, specifiers and commercial clients, • A genuine interest in interiors or furniture, • Excellent organisational skills, • Strong numerical and written accuracy, • Professional, proactive and solutions-focused approach, • Ability to work effectively as part of a close-knit office-based team What We Would Like to See (Bonus) • Experience working within contract furniture or commercial fit-out, • Exposure to bespoke furniture projects or made-to-order product environments, • A naturally strong eye for detail and design aesthetics Location: London Start-date: ASAP Salary: £30,000 – £45,000 per annum DOE At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Position – Senior Commercial Key Account Handler Location – Orpington Salary – Negotiable plus benefits Overview We are currently looking for a Senior Commercial Key Account Handler to join our professional and welcoming team in Orpington. We offer high quality, specialist products to Personal and Commercial clients throughout the UK. We have sustained one of the highest customer satisfaction and retention rates within the industry by focusing on the precise needs of our clients. You will be joining a busy, proactive team of brokers who specialise in Commercial Insurance. This is the perfect role for someone with previous experience in either a commercial/corporate broker or insurance company looking to develop their commercial insurance skills and their career. Working alongside like minded and experienced insurance brokers this is a long term opportunity with a ‘forever company’ that will provide career progression and security. Day to day • Working alongside Account Executives to retain and generate new business, in line with or in excess of, company targets, • Obtaining new business/renewal terms, negotiating and closing with Insurers Create documents for new customers, along with any mid-term adjustments and renewals information too., • Ensure all customer details are recorded accurately and entered onto system in a timely fashion, • Checking policy documents, covers, endorsements etc. to ensure that they are correct and in line with the customer’s needs., • Attending customer meetings and preparing meeting minutes, • Working on all aspects of account management and service delivery to customers, ensuring customers’ needs are identified and met in line with agreed service standards, • Manage all day-to-day queries, renewals, amendments and mid-term adjustments, • Build and maintain relationships with customers, prospects, teams and insurers to provide best in class service and drive growth, • Sharing ideas to develop our proposition at a senior level and impact change across junior members of the team, • Mentoring less experienced colleagues to develop and rive high standards, • Opportunities to provide training sessions to junior team members in conjunction with training team, • Maintaining day to day Compliance procedures for FCA Regulation Maintain a detailed understanding of changing market condition and understands and complies with all compliance, professional and transparency standards to better serve clients Incoming and outbound call handing - new and existing customers, • This role offers hybrid working once initial training plan has been completed with an expectation to be in the office only three times a week thereafter What’s on offer • Negotiable basic salary, • Wide range of additional addon benefits and discounts Your Experience • Commercial Insurance Broking experience, • Negotiation skills Effective communication - both written and verbal, • Ability to work alone and as part of a team, • High attention to detail, • Form and develop strong insurer and client relationships, • High level customer service skills, • Time management and organisational skills, • Analytical and problem solving skills

Purpose of the role The Senior HR Manager FTC (Maternity Cover) will support the Chief People Officer and operate in an HR generalist capacity, providing complete HR service to internal stakeholders. You will act as advocate for both the company and its employees and must adapt to the changing needs of the brand as it evolves and becomes more established. Alongside the CPO, you will deliver a customer focused, comprehensive, pragmatic, and high level of service in line with the company policies, procedures and legal requirements. This is a 10-month FTC starting early to mid-August 2026, with a possibility to extend to a year. Responsibilities • Provide professional HR advice and support to managers and key stakeholders on a range of HR issues including (but not limited to):, • Employee relations, • Performance and capability issues, • Employment legislation, • Contracts of employment, • Management of attendance, • Develop effective working relationships with key stakeholders across the business ensuring effective communication and early identification of issues and HR priorities, • Work with the Talent and Recruitment Manager to advise and support internal stakeholders on recruitment, including development of job descriptions, devising recruitment strategies to build a strong talent pool and conducting preliminary interviews to assess culture fit., • Support with implementation of HR induction processes for new teams to ensure integration into the company, • Maintain a full knowledge of employment law & HR best practice and in conjunction with the HR team, ensure that all legislative changes are accurately reflected in company policies, handbooks, templates, etc., • Support with the upcoming retail expansion of Phoebe Philo Ltd. and help build retail teams and HR infrastructure to support this growth., • Support the CPO in all levels of disciplinary, grievance, capability and appeal hearings, • Supervise and support the HR Assistant to maintain and update the HR records on systems and files, prepare payroll for the UK, France, Italy and USA and produce ad-hoc reports as required, • Support the CPO in budgeting and conducting audits to ensure data integrity., • Participate and drive the annual performance and pay review process with the CPO, • Conduct regular and proactive check ins with employees, • Work on HR analytics eg: exit data, recruitment metrics, and any other analysis as required, • Be actively involved in driving projects to continuously improve the HR function, • You may also be required to carry out any other duties within your capacity, which the Company may reasonably require. Measures of Success • Strong partnerships across the business, fostering trust in the HR function, • Efficient and effective HR support, • Talent attraction and retention, • People risk identification and mitigation, • Payroll and data accuracy Qualifications, Skills, Experience Required • Previous experience working in a fashion retail environment with multiple stakeholders, • Minimum of 7 years’ experience in HR, • Ideally CIPD qualified, • Strong knowledge, understanding and practical application of UK employment law. Experience in France and Italy labour law/payroll will be an advantage, • Discreet, confidential and professional, • Ability to develop and maintain effective working relationships with internal and external managers and contacts, • Strong verbal and written communications skills and the ability to communicate with all levels of the organisation, • Self-motivated, able to work autonomously and as part of a team, • Excellent organisational skills, • Ability to prioritise workload, manage deadlines and perform under pressure, • Proactive and positive approach, • Keen interest in fashion and able to represent the brand both in personal style and intellect, • Emotional intelligence, with mental and professional agility to be able to move between HR issues seamlessly clarifying priorities in an ever-changing environment.

Company Description Abel Richard is an ultra-luxury Maison redefining modern refinement. With a growing presence in London and across key international luxury markets, the brand specializes in luxury handbags and fine writing instruments, including Montegrappa, one of the world’s most storied and respected luxury pen houses, alongside rare, limited-edition creations that seamlessly blend technology, high-tech material innovation, personality, and purpose. Through its partnership with Montegrappa, Abel Richard brings forward a legacy of Italian craftsmanship, precision engineering, and artistic expression, celebrating writing instruments as objects of culture, heritage, and design. Each piece reflects an uncompromising commitment to quality, individuality, and timeless sophistication. Rooted in craftsmanship and driven by design excellence, Abel Richard creates objects that go beyond function. Every component tells a story. Every silhouette is a conversation starter. As the Maison continues to expand its presence across the global luxury landscape, Abel Richard remains focused on elevating customer experience, brand storytelling, and modern luxury across every touchpoint. Position Summary Abel Richard is seeking a polished, client-focused, and commercially driven Client Advisor to join our London boutique team. This role is responsible for delivering an elevated client experience, cultivating long-term customer relationships, and supporting the daily operations of the boutique. The ideal candidate is passionate about luxury retail, understands the expectations of a discerning international clientele, and brings a high level of professionalism, style awareness, and service excellence. This individual will serve as a brand ambassador and play a key role in driving sales, strengthening client loyalty, and maintaining the visual and operational standards of the boutique. Key Responsibilities Client Experience & Sales • Deliver exceptional, personalized service to every client, creating a welcoming and elevated boutique experience., • Build meaningful relationships with new and existing clients through strong clienteling and follow-up practices., • Identify client needs and recommend products with confidence, product knowledge, and refined brand storytelling., • Achieve or exceed individual and boutique sales goals., • Maintain a strong understanding of Abel Richard products, craftsmanship, brand heritage, and seasonal collections., • Support private appointments, VIP clients, and special in-store events as needed., • Serve as a true brand ambassador by consistently reflecting Abel Richard’s values, image, and service standards. Client Development • Develop and maintain a loyal client book through outreach, follow-up communication, and personalized service., • Use CRM tools and boutique resources to track client preferences, purchase history, and opportunities for re-engagement., • Support initiatives that drive repeat business and long-term customer loyalty., • Build rapport with local and international clientele, including high-net-worth individuals and luxury consumers. Boutique Operations • Assist with opening and closing procedures in accordance with company standards., • Accurately process sales, exchanges, transfers, deposits, and other transactions through the POS system., • Support inventory management, stock replenishment, cycle counts, and merchandise organization., • Maintain the boutique’s presentation, including merchandising, cleanliness, and back-of-house standards., • Help ensure all operational procedures, loss prevention practices, and security protocols are followed., • Partner with the leadership team to support smooth day-to-day boutique operations. Team Contribution • Work collaboratively with leadership and fellow team members to achieve boutique goals., • Contribute to a positive, professional, and service-driven team culture., • Stay current on product launches, promotions, and business priorities., • Participate in training and development opportunities to strengthen sales and service performance. Qualifications • 3-5 years of experience in luxury retail, premium fashion, jewellery, accessories, or high-touch hospitality., • Proven success in a customer-facing sales environment with sales targets or performance goals., • Strong interpersonal and communication skills with the ability to engage a sophisticated and diverse clientele., • A polished and professional presence with a genuine passion for luxury service and brand representation., • Experience with POS systems and CRM platforms preferred., • Strong attention to detail, organisation, and follow-through., • Ability to work effectively in a fast-paced, high-service boutique environment., • Flexibility to work evenings, weekends, bank holidays, and peak retail periods., • Additional language skills are highly desirable, especially Arabic, Mandarin, Russian, French, or Spanish. Preferred Experience • Previous experience working with international luxury clientele., • Experience in a luxury boutique or designer retail environment., • Confidence supporting VIP clients, private shopping experiences, and relationship-based selling., • Understanding of boutique presentation standards and premium customer service expectations. Key Skills & Competencies • Luxury client service, • Relationship building and clienteling, • Sales confidence and commercial awareness, • Strong verbal communication, • Attention to detail, • Professional discretion, • Team collaboration, • Adaptability and composure, • Product presentation and storytelling, • Time management and organisation Physical Requirements • Ability to stand and walk for extended periods during scheduled shifts., • Ability to lift, move, and carry merchandise and boutique supplies as needed., • Ability to perform routine boutique tasks including stock handling, merchandising, and maintaining floor standards. Work Environment • This role is based in a luxury retail boutique setting in London., • The position requires regular in-person interaction with clients, team members, and leadership., • The schedule may include weekends, evenings, and holiday trading periods based on business needs. Why Join Abel Richard At Abel Richard, team members are part of a brand that values craftsmanship, elevated service, and meaningful client relationships. This is an opportunity to work in a luxury environment where presentation, hospitality, and attention to detail matter. We are looking for individuals who take pride in delivering an exceptional experience and who want to grow with a brand committed to excellence. Equal Opportunity Statement Abel Richard is committed to creating an inclusive and respectful workplace. We welcome applications from qualified candidates of all backgrounds and make employment decisions based on business needs, job requirements, and individual qualifications.

Job Role: Style Advisor Reporting to: Store Manager Location: ME+EM Marylebone, London Contract type: Full Time, 37.5 Hours Per Week About us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About The role: ME+EM are looking for full time Style Advisors to join our retail team in our Marylebone Store. Candidates must have the flexibility to work across 7 days a week, with 7.5 hour shift working patterns. The ME+EM Style Advisor is responsible for delivering an authentic and memorable service approach. You work well in a dynamic team environment, are a clear communicator, able to multitask and can adapt to high and low traffic patterns. About you: • Experience working in a fast paced, high volume environment, • Have a genuine passion for fashion and providing outstanding customer service Your Responsibilities: • Provide the best experience through speed and accuracy., • Ensure you represent the brand at all times by following the company dress code., • Continually improve product knowledge and research products online., • Be confident in navigating the customer, suggesting alternatives or fulfilling their product requests either within another store or online., • Promoting ‘one business’ mindset., • Be confident in building organic and long-lasting relationships with customers., • Carryout personal styling sessions with confidence., • Confident with styling, outfit building and recommendations., • Escalate customer complaints to the management team., • Awareness of opening and closing duties and support when necessary., • Be confident with till functions., • Process transactions, refunds and telephone orders confidentially., • Understanding the importance of data collection and ensuring GDPR is adhered to., • High level of telephone etiquette., • Maintaining store visual merchandising standards., • Replenishing stock and keeping the shop floor clean and tidy., • Assist with deliveries and stock recalls., • Being responsible for own H&S and ensuring H&S processes are followed in store. Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday, • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please email should you require any adjustments needed to take part in this recruitment process. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

Job title: Client Experience Manager Location: Sloane Street Salary: up to £60,000 basic + up to £7,000 bonus An exceptional opportunity for an experienced Client & Team Experience Manager to join a prestigious luxury brand on Sloane Street. The role focuses on delivering an outstanding client journey and cultivating a positive, inspiring work environment for in-store teams. Key Responsibilities: • Lead and inspire the hosting and service support teams to ensure every client enjoys a seamless, warm, and memorable experience., • Oversee client flow, waiting time management, and service excellence across all touchpoints., • Collaborate with store and experience teams to enhance the customer journey and introduce bespoke experiences for VIP clients., • Support sales and management teams in building long-term client loyalty and preparing event or animation guest lists., • Foster an engaging and supportive team culture through effective onboarding, wellbeing initiatives, and continuous feedback., • Partner with HR and management on staff engagement, training, and wellbeing programs. Profile: • Minimum 3 years’ management experience in a luxury fast-paced environment., • Strong leadership and customer service expertise with excellent communication skills., • Organised, proactive, and detail-oriented, able to work independently and under pressure., • Confident using Microsoft Office and CRM systems. A fantastic opportunity for a people-focused leader passionate about creating exceptional experiences for both clients and teams. 360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

We are partnering with an internationally renowned ultra-luxury fashion house to appoint an experienced Arabic-speaking Client Advisor for one of its most prestigious locations within a globally recognised luxury department store in London. This is a high-profile concession, attracting an international and VIC clientele, and plays a key role in the brand’s global performance. Working within a fast-paced and competitive luxury environment, this role requires a commercially driven and service-focused individual who can deliver exceptional client experiences while building long-term relationships with a discerning global customer base. Key Responsibilities Sales & Commercial Performance Drive individual sales performance, consistently achieving and exceeding targets within a high-volume luxury environment. Identify opportunities to maximise each client interaction, elevating cross-selling and multi-category sales. Actively contribute to the overall success of the concession through strong commercial awareness. Client Experience & Clienteling Deliver an exceptional, personalised luxury experience in line with the standards of a world-class department store. Build, develop, and maintain strong relationships with VIC, HNW, and international clients, with a particular focus on Arabic-speaking clientele. Proactively manage a client book, driving repeat business and long-term loyalty through strategic clienteling. Brand Representation Act as a true ambassador for the brand, embodying its values, heritage, and positioning at all times. Maintain impeccable personal presentation and a deep understanding of the brand’s collections and storytelling. Team Collaboration Work collaboratively with the wider team to create a high-performing and service-led environment. Support colleagues on the shop floor, contributing to a positive and results-driven team culture. Operational Excellence Ensure adherence to all operational procedures, including CRM, stock management, and visual merchandising standards. Maintain the highest standards of store presentation in line with luxury expectations. The Ideal Candidate Proven experience within luxury fashion retail, ideally within a flagship or department store concession. Fluency in Arabic and English is essential, with the ability to confidently engage an international clientele. Strong track record of delivering against sales targets and working within a KPI-driven environment. Highly skilled in clienteling, with the ability to build and retain a loyal, high-value client base. A natural relationship builder with a refined, service-led approach and strong cultural awareness. Experience working with VIC and HNW clients is highly advantageous. Eligibility: You must have the right to work in the UK to be considered for this role.

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. The Territory Leader plays a key role in driving the strategic and tactical execution of the Omnichannel Territory strategy within their assigned customer catchment or geographical area. This leadership position provides clear direction and visionary guidance to store teams, ensuring alignment with the company's broader business objectives. Key responsibilities include leading the business, people, trade, and portfolio strategies within the territory, ensuring these are integrated into daily operations. The Territory Leader inspires and empowers store teams to consistently deliver exceptional customer experiences, foster a positive team culture, and contribute to profitable growth. This FTC role is critical in shaping and executing strategies that not only benefit customers and teams but also ensure sustained profitability for the business. The role is fully accountable for fostering an inclusive culture that is aligned to our brand values: Customer Obsessed, Play to Win, We Are One, It Starts with Me THE ROLE • Lead an omnichannel Territory strategy aligned to the wider market strategy to deliver agreed OKR’s and drive profit through robust P&L control., • Territory strategy includes:, • Business Planning (Trade forecasting, process & risk management), • Trade plan (Customer, marketing, space & ranging), • People strategy (Engagement, succession, productivity & efficiencies), • Portfolio Strategy (Customer & commercial data), • Customer acquisition & engagement strategy (C Sat, insight, ecommerce catchment data), • Territory strategy should always use both on and offline data to inform decisions, • Accountable for the leadership and engagement of our store teams, • Deliver all business operational and trade activity across all stores within the Territory, • Quarterly and periodic review of Territory strategy with all relevant stake holders & business partners including: • Customer/Central operations / Trade & VM / BMD / Property / People / Compliance / H&S / Finance / Loss Prevention to review tactical execution and opportunity • Provide weekly feedback to influence trading opportunities, • Complete output focused visits in store/remotely to demonstrate sound leadership across the Territory, • Personal responsibility to adhere to all road safety measures ABOUT YOU • Adhere to all company policies and procedures, • An understanding of our customer demographic within the Territory, • Exceptional track record in leading successful teams through a people-first approach, • Role model an omnichannel culture throughout the organisation, • A track record of influencing stakeholders (up to and including director level) on complex and potentially difficult matters, • A Customer first, commercial attitude, • Demonstrates strong and effective situational leadership, • Encourages healthy work life balance, supporting their team to do the same, • Exceptional communication skills, • High emotional intelligence and integrity, able to challenge and accept challenge in a professional manner, • Role models and takes a proactive approach with own self-development, • Solution focussed and innovative, ability to think on feet and react to changes with pace in an ever-changing environment, • 40% staff discount plus friends & family discounts throughout the year, • Access to our reward platform for external discount and offers, • Private pension scheme, • Profit related bonus scheme, • Option to join our Healthcare Private Medical Scheme, • Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you, • All employees are covered by our life assurance policy from day one, • Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years service), • Spread the cost of your commute with interest-free season ticket loans, • Do your bit for the environment and save money with our Cycle2Work scheme, • We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust DIVERSITY & INCLUSION STATEMENT We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.

Logistics & Operations Co Ordinator Are you early in your logistics or operations career and hungry to build something meaningful within a high growth Fashion brand? Do you thrive in a fast growth Fashion environment where operational excellence and commercial control go hand in hand? Are you confident managing international freight, 3PL partners, and cross functional stakeholders to deliver on time and in full? MacGregor Black are partnering with a high growth Fashion brand on the search for a Logistics & Operations Co Ordinator. This is a permanent role based in London. As Logistics & Operations Co Ordinator, you will take ownership of global supply chain operations, with a particular focus on wholesale fulfilment, international shipping, and operational performance. You will ensure every wholesale order is delivered on time, in full, and in line with retailer inwards requirements across the UK, EU, USA and other international markets. Alongside day to day execution, you will play a key role in driving process improvement, cost control, and partner performance as the brand continues to scale. Key Responsibilities: • Lead wholesale logistics, ensuring full compliance with customer inwards manuals and routing guides across multiple territories., • Manage 3PL partners, setting KPIs, monitoring service levels, and forecasting volumes to support growth., • Own international freight and compliance, including customs documentation, HTS codes, EIN and MID registrations, and duty and VAT oversight., • Partner with Finance on logistics budgets, cost tracking, and invoice approvals., • Raise wholesale invoices and resolve delivery or compliance queries with retail partners., • Oversee outsourced Customer Service performance, improving delivery experience, returns processes, and review ratings., • Track inventory movements, investigate discrepancies, and support accurate stock reporting., • Drive sustainability initiatives across packaging, shipping methods, and supply chain efficiencies., • Provide regular KPI reporting and operational insights to the leadership team., • Support wider operational requirements including storage, facilities, and health and safety compliance. What We're Looking For: • 2 plus years’ experience in logistics, supply chain, or operations, ideally within Fashion or a wholesale led consumer brand., • Proven experience managing wholesale deliveries and retailer compliance requirements., • Strong knowledge of international shipping regulations, particularly USA imports and customs processes., • Commercially astute, with experience managing costs and challenging external partners where required., • Highly organised, detail focused, and comfortable working autonomously in a scaling environment., • Confident communicator with the ability to build effective cross functional relationships., • Strong Excel and logistics systems capability. Salary - 40k basic For more information, please contact Fraser Graham.

Our client, a leading multinational fashion company, is currently seeking a trilingual Wholesales Customer Service Representative fluent in German and French. This role supports the company’s commitment to delivering world-class customer service. The successful candidate will be responsible for managing the order process and ensuring all administrative tasks are completed accurately and on time across the German and French market. Your responsibilities will include: • Manage all order entry and amendments for assigned accounts, producing daily, weekly, and monthly reports to ensure clear visibility of account status., • Maintain effective communication with both the sales team and customers to support a smooth and efficient order process., • Proactively follow up on open orders and product availability issues to minimise cancellations., • Liaise with the Credit team regarding orders placed on hold due to credit‑related matters. To succeed in this role, you will be a customer‑focused professional with experience in B2B customer service, wholesale operations, and order processing. You will bring strong problem‑solving abilities along with fluency in both German and French. This is an excellent opportunity to further develop your skills within a dynamic organisation and to join a motivated, friendly, and multilingual team. Profile: • Fluent in German, French, and English, with strong written and verbal communication skills, • Previous experience in online customer support, Wholesales customer service, sales administration, client support, or order management, • Proficient in Microsoft Office applications, particularly Excel, as well as tools such as Vlookup and Pivot Table reporting

Are you a driven and experienced Buyer with a passion for fashion, looking for an opportunity to truly shape a market-leading Linens, Home Accessories & Dine offering? If so, this could be the perfect role for you. We offer hybrid working between your home and our offices on Wigmore Street, Central London, offering a collaborative and innovative working space. We are also open to applicants based in Newcastle Upon Tyne to be based in our functional hub in our Newcastle Flagship store. When you join Fenwick, you’ll receive: • 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year., • Your birthday off as an additional day annual leave – this can be taken any day within your birth month., • Up to 25% discount in all Fenwick stores and fenwick.co.uk., • WeCare -24/7 GP, wellbeing advice & support service., • Hybrid Working (Typically every Thursday and Friday working from home). About the Role We’re looking for an experienced Buyer to lead the strategy and execution of Fenwick’s Linens, Home Accessories & Dine categories across all stores and online. This role is central to driving sales, profitability and market share, delivering a curated, design-led assortment that reflects the Fenwick brand while meeting the needs of our customers. You’ll own the end-to-end buying process, from range planning and supplier negotiations through to trading, launches and seasonal strategies. With a strong commercial eye, you’ll identify emerging home and lifestyle trends, source new and distinctive brands, optimise margins and stock performance, and build trusted, long-term partnerships with key suppliers. Data-led insight and intuition will support decision-making as you analyse performance and identify opportunities for growth. Working closely with Retail, Digital, Marketing and support teams, you’ll help shape a customer-first Home & Dine offer that inspires customers and drives engagement both in-store and online. This role suits a buyer with relevant category experience, strong influencing skills and a passion for design, storytelling and delivering exceptional customer experiences. What we are looking for in a candidate... • 3+ years’ experience in Home & Dine Buying, • A sharp eye for product and emerging trends, • Proven commercial acumen and negotiation expertise, • Strong supplier relationships and the confidence to influence at all levels, • A data-driven yet intuitive approach to decision-making, • Experience in developing product strategies and building business cases, • The ability to thrive in a fast-paced, collaborative environment, • A passion for innovation, storytelling, and customer experience About Fenwick Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!

Job Title: Retail Training Manager Reporting to: Retail Director Location: Head Office, White City Place, West London Contract Type: Full time, 37.5 hours per week About Us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the Role: As Retail Training Manager at ME+EM, you will lead the design and delivery of a best-in-class learning and development strategy across our UK and US retail stores. Reporting to the Retail & Customer Experience Director, you’ll play a pivotal role in shaping how our teams learn, grow and perform – ensuring every store delivers an exceptional ME+EM experience. This is a highly influential role focused on building capability, confidence and future leaders. You’ll create inspiring training programmes that support career progression, strengthen commercial performance and embed our service standards at every level of the business. You’ll thrive in this role if you’re passionate about retail, people development and luxury customer experience. With a background in fast-paced, client-centric environments, you bring the confidence to coach, influence and challenge teams positively. You’re creative, solutions-led and driven by excellence – and you’ll champion ME+EM’s values through everything you do. Responsibilities: • Develop and implement a learning & development strategy aligned with retail operational goals., • Create tailored learning solutions for store teams, covering product knowledge, service excellence and commercial awareness., • Design and deliver leadership development programmes for store management and high-potential talent., • Support internal career progression through training pathways and succession planning in partnership with Retail Area Managers and the Retail People Manager., • Collaborate closely with Retail Operations and the People Team to ensure consistent learning experiences across all locations., • Lead the creation of a Customer Playbook to define and embed the expected customer experience across teams., • Evaluate the impact of training programmes using KPIs and employee feedback to drive continuous improvement., • Champion inclusivity, equity and accessibility in all learning initiatives., • Manage third-party learning providers and digital learning platforms., • Enhance and deliver the retail onboarding and induction experience., • Organise and support workshops, meetings and panel discussions, including venue logistics, communications and materials., • Create and maintain a comprehensive training manual and resources for ‘train the trainer’ sessions., • Provide full administrative and logistical support for training programmes, including scheduling, attendance tracking, feedback collection and record keeping., • Be present during training sessions to support activities and workshops on the ground. Skills: • Proven experience in Learning & Development within a retail environment., • Confident delivering engaging training to both small and large groups., • Passionate about developing people at all levels., • Strong communicator who builds trust and credibility with retail teams., • Solution-focused with a creative, adaptable approach., • Resilient and comfortable working in a fast-paced, evolving retail environment., • A role model for inclusive leadership and equity., • Strong organisational and administrative skills., • Data-driven approach to evaluating learning effectiveness., • Knowledge of digital learning platforms and training tools., • An L&D qualification is desirable but not essential. Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday., • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gend er, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

Job summary The Academic Support Specialist is working closely with the Programme Leader for Fashion Styling courses in order to support with the administration of the programme and the organisation with the academic activities. The role supports the Programme Leader in the supervision the progress of the programme and its performance, including its efficiency and the students’ satisfaction, whilst coordinates the academic activities related to the course and tutors. Key purpose of the role • To ensure the management of the admin programme related, by supporting the check of monthly lessons and activities delivered by tutors;, • To support with the organisation of the programme;, • Support the functions and processes associated with the delivery, monitoring and assessment of academic programmes to the required quality standard;, • To effectively liaise with staff in relation to the co-ordination and management of academic timetables and the availability of teaching space;, • To assist with providing timely and accurate management information as required by the Programme Leader;, • To maintain an accurate record system of all the documents related to the programme;, • To support the pedagogic activity;, • To liaise with tutors as needed;, • To attend meetings as required, orientations and open days;, • To complete any other tasks assigned as appropriate with the role. Education and skills • Bachelor or Master Degree, • Previous experience working in a similar or administrative support position, • Experience in working in creative and media environments would be beneficial, • Experience of dealing sensitively with a range of enquiries and needs, • Customer service skills, • Problem solving skills, • Excellent communications skills and knowledge of the English language, written and spoken, • Knowledge of the UK Higher Education system, • Knowledge of Fashion Styling as discipline or strong interest for it, • Excellent knowledge of the Microsoft Office package, • Knowledge of the MAC system is highly beneficial, • Cultural awareness and sensitivity

Sales Leader – Poetry Fashion, Marylebone | Part Of Selective Marketplace Ltd | Up To £30,000 Per Year + Great Benefits\n\nStep Into Luxury. Lead With Style. Grow With Us.\n\nAt Poetry Fashion, we believe clothes should feel as beautiful as they look. As part of Selective Marketplace Ltd — home to premium womenswear brands Poetry and Wrap London — our mission is simple: thoughtful design, natural fabrics, timeless elegance.\n\nFrom our studio near Putney Bridge to our stunning Marylebone boutique, everything we do reflects effortless sophistication and understated luxury. And now, we’re looking for a charismatic, confident Sales Leader to help elevate our in-store experience even further.\n\nIf you’re driven, passionate about premium fashion, and ready for that next step — your journey starts here.\n\nKey Responsibilities of the Sales Leader:\n\nAs our new Sales Leader, you’ll be the heartbeat of the shop floor — inspiring your team, delighting customers, and keeping our beautiful store running smoothly. You will:\n\nTake charge of daily opening and closing\nLead with energy, confidence, and warmth\nDrive store performance by motivating and empowering your team\nSupport the Store Manager with planning and operations\nTrain and mentor new team members to deliver excellence\nEnsure every customer enjoys a premium, personalised shopping experience\nWho You Are:\n\nThis role is perfect for a Retail Supervisor or Team Leader ready to step up. You bring:\n\nAt least 1 years’ experience in premium retail\nA passion for womenswear and a strong personal sense of style\nOutstanding communication skills\nConfidence and empathy as a leader\nThe ability to commute to or relocate to London\nEligibility to work in the UK\nWhat We Offer:\n\nWe take care of our people — because great teams create great experiences.\n\nCompetitive salary — up to £30,000\nEmployee discount across all Selective Marketplace brands\nA supportive, inspiring working environment\nGenuine career development opportunities\nFull-time, 5 days/week including weekends\nFlexible shifts between 9:30am and 6:30pm\nCompany pension\nYour Development Matters:\n\nYou’ll collaborate closely with a knowledgeable Store Manager who’s dedicated to your growth. At Poetry, your voice counts — your ideas shape the space, the service, and the brand.\n\nThis isn’t just another retail job. It’s a chance to help define a truly premium customer experience and grow your career with a brand that values individuality and creativity.\n\nReady to Lead With Style?\n\nIf this sounds like you, we’d love to meet you.\n\nApply now and start your journey with Poetry Fashion

Client Services Executive – Apparel\n\nLocation: Hammersmith, London | Salary: circa £27k + Full Training | Full-Time | Office-Based (Some WFH after full training)\nPerfect for college leavers or graduates | Full training provided\n\nAbout the Company\n\nA leading London-based apparel design business, creating high-quality bespoke uniforms and garments for some of the world’s most prestigious brands. Known for innovation, craftsmanship, and exceptional client service, the business delivers work on high-profile projects and global events.\n\nJoin a small, dynamic team where creativity, attention to detail, and client excellence are at the heart of every project.\n\nAbout the Role\n\nWe are seeking a proactive Client Services Executive to support Account Managers.\n\nThis role is ideal for college leavers or graduates who have:\n\n * Some customer service experience\n\n * Academic or practical experience in apparel, fashion, or textiles\n\nKey responsibilities:\n\n * Client communication via phone, email, and reports\n\n * Order management & stock control\n\n * Coordination of bespoke garments (embroidery, tagging, customisation)\n\n * Logistics & shipment tracking\n\n * Admin & operational support across office and remote teams\n\nOffice-based initially, with flexible home working after full training.\n\nSkills & Competencies\n\n * Strong communication and relationship-building skills\n\n * Interest in apparel, fashion, or textiles\n\n * Confident using technology and learning new systems\n\n * Highly organised with attention to detail\n\n * Proactive, collaborative, and positive\n\n * Suitable for graduates or early-career candidates\n\nWhy You’ll Love It\n\n * Work on high-profile, prestigious projects\n\n * Full training and career development\n\n * Fast-paced, creative, and supportive environment\n\n * Clear career progression into client services and account management\n\n * Hybrid working available after training\n\n * Beautiful West London offices

Customer Service Assistant / Pin Technician - Croydon Come join our fantastic team. We love to entertain! It's in our DNA!... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu. We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We are looking for people who want to work in a fun environment. You need confidence, energy and a positive attitude. The rest we can teach you!! The Role This role is spilt into 2 parts: Customer Service Assistant and Pin Technician. As a Customer Service Assistant, you will deliver an outstanding experience for our customers. This includes booking customers in at reception, being a point of contact for customer questions, being alert to sales opportunities, hosting individuals and parties, keeping the centre clean and tidy, preparing and serving food and drinks. As a Pin Technician, you will be responsible for ensuring that all bowling equipment and the lanes are maintained to a high standard. This will ensure that our customers have the best possible bowling experience when they visit us. You will strive to constantly achieve the highest operating standards, Carrying out preventative maintenance of all bowling equipment and lanes, Undertaking general building maintenance as instructed by the site management team. Action repairs in a timely fashion. Participate, support and encourage the achievement of a positive, friendly and open team atmosphere You will work efficiently, show initiative and be friendly. Exceptional customer service will be at heart of your role. You will also need to be confident and comfortable when dealing with customers. Skills You Need • Full of determination, enthusiasm, and be able to work in fast-paced environment, • A nothing is too much trouble attitude, • Able to provide high levels of customer service and have strong communication skills, • Fully flexible around working pattern (evening and weekends will be required), • Be approachable and helpful, • Be organised and able to multi-task, • A strong team player, • An eye for detail, • No experience needed, just willingness to learn about bowling machinery, • An interest in all things technical/mechanic Our Fantastic Benefits • Tenpin Treats - Retailer discounts and Best Doctors, • Free Bowling for family and friends, • Free Food (when working 6 hours or more), • Enhanced Maternity, Paternity, Adoption leave, • Medicash Health Care Cash Back Scheme, • Employee Assistance Programme, • Free counselling, • Life assurance - 2 x annual salary, • Long Service Awards, • Recommend a Friend Scheme, • On the Spot Rewards Please note: This vacancy involves working with heavy machinery. Due to Health & Safety regulations, you must be 18 or over to apply. What Happens Next? If you are ready to develop your career with us, click apply and complete the short application process (2 mins).

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Our customers expect first‑class support — and that’s why we hire exceptional people to look after their accounts. We’re now looking for a client‑focused Corporate Account Handler to join our team. This is a fantastic opportunity to become part of a highly skilled, supportive and collaborative Corporate team, where you’ll work alongside experienced colleagues who are committed to helping you grow and succeed. You’ll gain exposure to larger and more complex clients, giving you an ideal platform to strengthen your technical expertise, expand your commercial understanding and progress your career in a meaningful way. You’ll also be joining a business that genuinely invests in its people, values its culture and creates a positive, inclusive workplace — a team where you’ll feel supported, trusted and empowered to do your best work. Working closely with our Account Executives, you’ll provide high‑quality, varied services to a diverse portfolio of clients. Your main focus will be to maximise account retention and growth through exceptional account management, strong broking skills and reliable technical support. Our customers choose to stay with us because of the outstanding service we deliver — and you’ll be an important part of that. How you'll make an impact • Create documents for new customers about their insurance requirements, • Obtain renewal terms for customers and research suitable alternatives to produce presentations; our account managers discuss these with customers during face to face meetings., • Coordinate all renewal quotes for existing customers along with any mid-term adjustments to be considered. Ensure all customer details are recorded accurately and entered onto system in a timely fashion, • Manage insurer queries in relation to customer policies. Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required, • Secure delivery of policy documentation from insurers and check prior to approval and release by Account Executive, • Deal with account queries and credit control matters highlighting any concerns to account managers in a timely manner, • Previous experience gained working with larger commercial or corporate clients both UK and Internationally based would be desirable., • Technical knowledge of Property, Casualty, Motor, Financial Lines and Cyber insurances., • Holding or working towards one of the Chartered Insurance Institute Qualifications: Cert CII/Dip CII/ACII is desirable as is being educated to GCSE standard or equivalent., • Worked to targets within a regulated, measurable framework and achieved SLA’s Risk aware in handling customer information. Able to recognise potential risk and seek advice when required, • Evidence of rapport-building and experience in providing solid customer service focus with outstanding communication and social skills., • Due diligence and process driven to deadlines, happy to forward plan, organise and analyse information. Highly accurate with a strong attention to detail, using initiative when assisting team members., • Previous experience using the Acturis platform., • Fully proficient in MS office., • Eligible to work in the UK. #LI-JJG Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

About OMNES: OMNES is a modern, sustainable and cost-conscious women’s fashion brand, designing ethically crafted clothing. OMNES means ‘all’, a reflection of the fact that we all need to work together to change the way we shop, wear and think about fashion. OMNES focus on timeless designs with playful pops of print and colour and a considered approach to how their pieces fit bodies of all shapes and sizes. OMNES was founded in London in 2021 by Jordan Razavi, who saw how ‘green premiums’ were causing a gap in access to better wardrobe choices and wanted to create a brand that would speak to this unmet need. The fashion industry is one of the world’s most prolific polluters, with millions of tonnes of textiles ending up in landfill every year, and global supply chain workers being underpaid and exploited. The detrimental impact is vast and improving the ways it operates could make a truly positive difference to the future of our planet and global community. OMNES strives to act as a responsible global citizen, treating the Earth with respect, and aiming to contribute to its repair. ROLE OVERVIEW: OMNES is seeking an experienced and dynamic Head of E-Commerce to lead and scale our online retail operations. The ideal candidate will have a robust background in fashion e-commerce, with extensive experience using Shopify. This individual will play a pivotal role in driving our digital strategy, enhancing the customer experience, and achieving our growth objectives. As Senior E-commerce Manager, you will report directly to the CEO and work closely with various departments to align our online presence with our mission and values. KEY RESPONSIBILITIES: Strategic Leadership: Develop and implement an e-commerce strategy that aligns with OMNES’s mission to revolutionize the fashion industry through sustainable practices. Platform Management: Oversee the day-to-day operations of our Shopify platform, ensuring seamless functionality and an optimal user experience. Performance Optimisation: Analyse key metrics to identify opportunities for improvement in traffic, conversion, average order value, and customer retention. Customer Experience: Enhance the online shopping experience by implementing user-friendly features and resolving any customer service issues promptly. Inventory Management: Work with the supply chain and merchandising teams to ensure accurate and efficient inventory management. Team Leadership: Lead and mentor the e-commerce team, fostering a culture of innovation, collaboration, and continuous improvement. Reporting: Provide regular reports to the CEO on e-commerce performance, trends, and opportunities for growth. QUALIFICATIONS: Experience: Minimum of 5 years of experience in a similar role within the fashion e-commerce sector. Technical Skills: Proficiency in Shopify and other e-commerce platforms. Strong understanding of SEO, SEM, and digital marketing strategies. Analytical Skills: Ability to analyse data and translate insights into actionable strategies. Leadership: Proven track record of leading and developing high-performing teams. Passion for Sustainability: Deep commitment to sustainable fashion and ethical business practices. WHAT WE OFFER • Competitive salary and benefits package., • Opportunity to work with a mission-driven company dedicated to making a positive impact on the fashion industry., • Collaborative and inclusive work environment., • Continuous learning and professional development opportunities. Join us at OMNES and be part of the change. Together, we can make fashion better.

To produce food in a timely fashion to ensure smooth service to the customers. Monday - Friday, 40 hours per week, 7am - 3:30pm. To invent and create menus that are in line with client and customer needs.

To produce food in a timely fashion to ensure smooth service to the customers. Monday - Friday, 40 hours per week, 7:00am - 3:30pm. To develop and plan menus that are in line with client and customer needs.

Key Responsibilities: To develop and plan menus that are in line with client and customer needs To produce food in a timely fashion to ensure smooth service to the customers Work effectively with all colleagues at the relevant site to ensure excellent customer service Making outstanding quality food

A luxury fashion brand is seeking a Department Manager for their boutique at Heathrow Terminal 5. The successful candidate will support the Area Manager in managing sales and operations, ensuring exceptional customer service.

A vintage fashion retailer based in City of London seeks a passionate retail manager.The role involves leading a team, driving sales, and ensuring excellent customer service and store operations.Candidates should have at least 2 years experience in retail management, with strong leadership and commu

A leading sports fashion retailer is looking for an Assistant Manager in London to oversee store operations, guide team performance, and ensure excellent customer service.

A leading fashion retailer in Bexleyheath is seeking a Retail Assistant to provide exceptional customer service.

A leading fashion retailer is seeking a driven Store Manager for their Walton-on-Thames store. This role requires a customer-focused leader with a proven track record in managing retail operations and delivering top-notch customer service. If you are passionate about retail and ready for a challenge

Richard James is delighted to announce the recruitment of a Luxury Sale Assistant for our flagship store on Savile Row, London, one of the world's most prestigious fashion and lifestyle destinations. We seek an enthusiastic individual to join our team, delivering exceptional customer service to fost

A UK menswear fashion house is seeking a Menswear Sales Advisor for their London showroom.As a key member of the team, you'll provide personalised styling and excellent customer service, ensuring clients find the perfect fit.Ideal candidates will have previous experience in menswear retail, exceptio

A vibrant fashion retail brand in London is seeking a retail style advisor to deliver exceptional customer service and meet sales targets.The ideal candidate is confident, positive, and enjoys teamwork.Responsibilities include assisting customers with fashion products, maintaining store presentation

A renowned fashion retailer in Knightsbridge is seeking a Senior Sales Assistant for their London flagship store. The role includes managing stock, achieving sales targets, and ensuring excellent customer service standards.

Candidates should have at least two years of customer service experience, preferably in fashion, and a passion for delivering exceptional customer experiences.

Cobbler We are seeking a skilled and detail-focused Cobbler to join our team and support the aftercare, repair and bespoke service of our luxury footwear and fashion products. This role suits someone with strong craftsmanship, a keen eye for quality and genuine appreciation for premium materials and design. Key Responsibilities Perform repairs and restoration on footwear, ensuring high-quality finish and longevity. Assess product condition and recommend optimal repair or care solutions. Provide customers with expert aftercare advice on maintenance and preservation. Collaborate with store teams to deliver seamless client experiences. Maintain exceptional standards of workmanship, accuracy and presentation. Keep detailed records of repairs, fittings and completed work. Manage tools, materials and supplies responsibly in a clean workspace. Adhere to brand guidelines and health & safety protocols. What We’re Looking For Proven experience in cobbling, shoe repair, leatherwork or similar craftsmanship. Excellent attention to detail and manual dexterity. Customer-oriented mindset with clear, professional communication. Understanding of luxury product care and elevated service standards. Reliable, organised and self-motivated. Passion for craftsmanship and delivering flawless results. About the Role This hands-on position demands precision craftsmanship alongside outstanding customer service. The Cobbler plays a vital role in extending product life while elevating the client journey through expert repair and personalised care

Assistant Manager - Fashion Retail | West London Salary: Up to £38,000 + Exceptional Benefits Are you ready to step into the fast-paced world of fashion? We're on the hunt for an enthusiastic, driven Assistant Manager to join a fashion store in the vibrant heart of West London. This is your chance to be part of a brand renowned for its style, quality, and exceptional customer experience. In this role, you'll take charge of the store's daily operations, leading a passionate team to deliver world-class service, exceed sales targets, and create an unforgettable shopping experience. If you're a natural leader with a flair for fashion, this is the opportunity to make your mark in a thriving, high-energy environment. Why This Role Rocks: Lead a High-Performance Team: Motivate, inspire, and empower your team to deliver an outstanding customer journey. Drive Sales & Achieve Success: Smash targets, track KPIs, and implement strategies to ensure your store is always ahead of the curve. Influence the Customer Experience: From stock management to visual merchandising, you'll shape the shopping experience that keeps customers coming back. Career Growth: With endless opportunities for progression, this role is your launchpad to an exciting career in fashion retail. Key Responsibilities: Inspire & Lead: Foster a positive, vibrant, and high-energy atmosphere for both customers and staff. Boost Sales: Lead by example to hit and exceed sales targets while driving the overall store performance. Master Store Operations: Oversee everything from stock management to merchandising, ensuring every detail reflects the brand's luxury image. Champion Customer Service: Ensure your team delivers exceptional service at every touchpoint, creating loyal, happy customers. Analyze & Improve: Use data to stay on top of KPIs and sales performance, driving continuous improvements across the business. What We're Looking For: Retail Leadership Experience: Ideally from a fashion or accessories background, with a proven ability to manage teams and exceed targets. Sales-Driven & Results-Focused: You know how to drive performance, manage budgets, and hit financial goals. Passion for People: You're a natural leader who thrives in motivating and developing a team, with a focus on exceptional customer service. Ambitious & Energetic: You're eager to take your career to the next level and be part of a growing, dynamic brand. What We Offer: Competitive Salary: Up to £38,000 plus fantastic benefits. Career Development: Opportunities for growth and progression within a global, fashion-forward brand. A Fun & Inspiring Work Environment: Join a brand that values creativity, energy, and a passion for fashion.Ready to take the reins and lead a top-tier fashion team in one of the most iconic locations in West London? If you're passionate, ambitious, and ready to make an impact, we want to hear from you! Apply Now with your updated CV and start your next exciting adventure in fashion retail! BH35454

Great food in the workplace isn't simply about fuel.It's about increasing productivity and improving performance; it's about happy motivated people and inspiring environments. Our customers are at the heart of everything we do - we live to bring food and people together. We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional. Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday.Come and join our award winning teams - we are currently recruiting for a Chef De Partie to join our team in Dublin . Location: Parnell St Rate of Pay: €19 per hour Working Pattern: Monday - Friday, 7am - 3pm, 37.5 hours per week Key Responsibilities: To develop and plan menus that are in line with client and customer needs To produce food in a timely fashion to ensure smooth service to the customers Work effectively with all colleagues at the relevant site to ensure excellent customer service Making outstanding quality food that is 'picture perfect' every time Pride yourself on food quality and hygiene standard What's in it for you? Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Family friendly support A holiday purchase scheme Regular social events and communication with our leaders Volunteering days Recognition schemes and people awards Long service awards Access to some great high street discount vouchers TPBN1_UKCT

We are Company of Cooks , and we believe brilliant food and drink starts with brilliant people. For over 25 years, we've been part of some of the UK's most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life. Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you'll feel right at home here. Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we're looking for a Head Chef to join our team in London. Location: Central London, W1J 7BQ Salary: £40,000 - £45,000 per annum Working Pattern: 5 over 7 days, 40 hours per week, mainly working 8am to 3pm however flexibility is required for evening events Key responsibilities To prepare and oversee all preparation of food to the highest standard To produce food in a timely fashion to ensure smooth service to the customers To ensure that all appropriate ingredients are available for the menus To develop and plan menus that are in line with client and customer expectations To be creative when menu planning and including the client and customers Pride yourself on food quality and hygiene standard Overall responsibility for managing the kitchen team Provide feedback and coaching on performance To ensure that the kitchen team have completed up to date COSSH and Food Hygiene training Our Ideal Candidate : Looking for someone who is happy to lone work and manage 1 KP who will work 30 hours per week Looking for a chef experienced with events, buffets Would suit a chef looking for their first Head Chef role What's in it for you? Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Family friendly support A holiday purchase scheme Regular social events and communication with our leaders Volunteering days Recognition schemes and people awards Long service awards Access to some great high street discount vouchers Company of Cooks officially formed part of CH&CO Catering Group Ltd in 2020. A Honest Approach, A Passionate Team, Quietly Confident TPBN1_UKCT

Great food in the workplace isn't simply about fuel.It's about increasing productivity and improving performance; it's about happy motivated people and inspiring environments. Our customers are at the heart of everything we do - we live to bring food and people together. We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional. Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday.Come and join our award winning teams - we are currently recruiting for a Chef De Partie to join our team in Dublin . Location: Wicklow A98 Y977 Working Pattern: Predominantly Monday - Friday, working every second Sunday, 5:30am - 2:30pm Rate of Pay: €18 Per Hour Key Responsibilities: To develop and plan menus that are in line with client and customer needs To produce food in a timely fashion to ensure smooth service to the customers Work effectively with all colleagues at the relevant site to ensure excellent customer service Making outstanding quality food that is 'picture perfect' every time Pride yourself on food quality and hygiene standard What's in it for you? Working with Gather and Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Family friendly support A holiday purchase scheme Regular social events and communication with our leaders Volunteering days Recognition schemes and people awards Long service awards Access to some great high street discount vouchers TPBN1_UKCT

We are Company of Cooks , and we believe brilliant food and drink starts with brilliant people. For over 25 years, we've been part of some of the UK's most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life. Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you'll feel right at home here. Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we're looking for a Chef De Partie to join our team in London . Location: WC2N 6EZ Rate of Pay: £36,000 per annum Working Pattern: Predominately Monday - Friday but need flexibility for occasional weekend shifts, 8:00am - 16:00pm, 40 hours per week Key Responsibilities: To develop and plan menus that are in line with client and customer needs To produce food in a timely fashion to ensure smooth service to the customers Work effectively with all colleagues at the relevant site to ensure excellent customer service Making outstanding quality food that is 'picture perfect' every time Pride yourself on food quality and hygiene standard What's in it for you? Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers TPBN1_UKCT

We are Company of Cooks, and we believe brilliant food and drink starts with brilliant people. For over 25 years, we've been part of some of the UK's most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life. Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you'll feel right at home here. Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we're looking for a Head Chef to join us to help mobilise a brand new contract with prestigious Ridgeview Wine Estate. Location: East Sussex, BN6 8TP Salary: £45,000 - £50,000 per annum Working Pattern: 40 hours per week, 5 over 7, 10am to 5pm Key Responsibilities: To prepare and oversee all preparation of food to the highest standard To produce food in a timely fashion to ensure smooth service to the customers To ensure that all appropriate ingredients are available for the menus To develop and plan menus that are in line with client and customer expectations To be creative when menu planning and including the client and customers Pride yourself on food quality and hygiene standard Overall responsibility for managing the kitchen team Provide feedback and coaching on performance To ensure that the kitchen team have completed up to date COSSH and Food Hygiene Our Ideal Candidate: We are looking for candidates with high end restaurant and event experience We are looking for candidates who want to mobilise and innovate what we do on site What's in it for you? Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers TPBN1_UKCT

We are Company of Cooks , and we believe brilliant food and drink starts with brilliant people. For over 25 years, we've been part of some of the UK's most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life. Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you'll feel right at home here. Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we're looking for a Junior Sous Chef to join our amazing site in London . Location:WC1H 9JZ Salary: £35,000 per annum W orking Pattern: 40 hours per week - Monday-Friday, 7am-3pm, you will be required to support in hospitality so additional hours will be available as overtime, some flexibility is required Key responsibilities will include: • To invent and create menus that are in line with client and customer needs • To produce food in a timely fashion to ensure smooth service to the customers • To enjoy the food you produce and ensure they are 'picture perfect' every time • You will be responsible for running the cafe and cover between 50-60 covers per day • To communicate with the relevant parties requirements for planned menus and order necessary ingredient Ideal Cafe Sous Chef Candidate: Drive the café to improve the food and increase our covers during our lunch period Is flexible and have a good front of house ability to cover during busy lunch period Be highly focused on social sustainability Have contract Catering or Cafe background is highly desirable Very well organised and good time-management skills Have in-depth knowledge of food safety, hygiene protocols, and sanitation standards What's in it for you? Working with Company Of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers TPBN1_UKCT

Company Description Accor, the world-leading hospitality group, provides unique hotel stays and experiences in over 5,500 properties, throughout 110 countries. With more than 45 hotel brands, restaurants, bars, entertainment and nightlife venues, co-working and wellness spaces, Accor enables new ways to travel, work, and play. By placing people and the planet at the heart of its culture and activities, the Group is committed to shaping the hospitality of tomorrow in the most sustainable way possible. Job Description Our mission at Novotel London Waterloo is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling - whatever brings you here, we have something for you! As part of our team you can have: Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies) Discounted hotel rates all over the world in Accor Hotels Continuously learn and develop yourself with our Accor Academy Support your wellbeing in your professional and personal lives Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries Participate actively in initiatives to build a more inclusive and sustainable world And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality As our next Commis Chef, you Are curious about food, always willing to try new combinations and flavours. Assist in the preparation of the dishes in a timely fashion and agreed standards. Ensure the availability of mise-en-place as required. Observe excellent food hygiene practice through the entire food chain from storage through to preparation and service. Perform other kitchen duties as assigned. A little more information: We are committed to giving our talents the skills and support required to deliver excellent service, and most importantly, to grow in their careers. No matter your specialty or culinary background, we offer great training to improve your skills. Our hotel offers 187rooms, and 6 meeting rooms, bar, restaurant and fitness & sauna is looking Understanding things from our guests perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand. If you feel you are the right candidate for the role as our Commis, please click apply now! We d love to hear from you! One more thing By working at the Novotel London Waterloo you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accors limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong. Qualifications Your experience and skills include: Creative and passionate about food and customer service Able to work in a high-pressure environment Excellent interpersonal and communication skills Additional Information Information on the processing of personal data When you submit an application to Essendi UK 1 Hotels Limited trading as Essendi UK, the company processes some of your personal data to consider and manage your application. We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision. In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data(in particular the retained EU law version of the General Data Protection Regulation(Regulation (EU) 2016/679) and the Data Protection Act 2018). Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification, and deletion is available in our Employee Privacy Policy. TPBN1_UKCT

Vacherin are committed to delivering deliciously different experiences, having fun, and conducting business with a social and environmental conscience. We are excited to be recruiting for a Hospitality and Retail Head Chef to work with us at wonderful B&I site that has recently been refurbished with a brand new retail and hospitality suite. About the site: This B&I site provides lunch for 400-500 people every day. We provide hospitality events weekly and are looking to grow these on site. Location: EC2V 5DD Rate of pay: £50,000 - £55,000 per annum Working pattern: Monday-Friday, 40 hours per week - 7am to 3.30pm Key Responsibilities: This position involves managing a team of 7 including senior sous chef, sous chef, chef de parties and kitchen porters To prepare and oversee all preparation of food to the highest standard To produce food in a timely fashion to ensure smooth service to the customers To ensure that all appropriate ingredients are available for the menus To develop and plan menus that are in line with client and customer expectations To be creative when menu planning and including the client and customers Pride yourself on food quality and hygiene standard Overall responsibility for managing the kitchen team Provide feedback and coaching on performance To ensure that the kitchen team have completed up to date COSSH and Food Hygiene training Our Ideal Candidate: We are looking for an ambitious and experienced head chef who has worked within B&I contract catering or hotels with banqueting Previous fine dining/Michelin experience Will have great communication skills Strong leadership ability Passion for creating innovative retail and hospitality offerings on site What's in it for you? Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support A holiday purchase scheme Regular social events and communication with our leaders Volunteering days Recognition schemes and people awards Long service awards Access to some great high street discount vouchers Vacherin officially formed part of CH&CO Catering Group Ltd in 2021. Partnerships, Innovation, Integrity, Quality, Fun About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0904/48787001/52732094/SU #Vacherin Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

Supervisor | Fashion & Accessories | Central London | £24,000 - £26,000 + Bonus Are you an experienced retail Supervisor who thrives in expressive, design-led environments? Do you enjoy being hands-on, leading from the front, and creating a space where individuality and creativity are celebrated? We're looking for a supervisor to join a standout flagship boutique for a well-established lifestyle brand with a strong presence and loyal following. This is an opportunity to be part of a business that champions self-expression and creates a truly inclusive, empowering retail experience. With a culture rooted in positivity, creativity, and respect, this store offers a welcoming environment for both customers and team members alike. About the Role As Supervisor, you'll play a key role in supporting the overall running of a newly expanded flagship store. Working closely with the Store Manager and Assistant Manager, you'll help drive daily performance while ensuring a seamless, engaging, and judgement-free customer journey. The product offering blends fashion with niche and personal lifestyle items, so you'll be confident and comfortable operating in this space, representing the brand with authenticity, professionalism, and energy. You'll take pride in being a visible leader on the shop floor, helping to shape the store's reputation as a must-visit destination for alternative fashion and lifestyle retail in London. Key Responsibilities Support the management team in leading and inspiring the store team Deliver a consistently high standard of inclusive, personalised customer service Take ownership of the shop floor, driving engagement and sales Assist in the smooth running of daily store operations Build lasting customer relationships and encourage repeat business Support stock control, deliveries, and inventory accuracy Uphold exceptional visual merchandising standards Assist with online orders and back-of-house administration Ensure the store environment is safe, welcoming, and well presented Support in-store events and community-focused initiatives Contribute to local marketing and social media presence What We're Looking For Previous experience in a supervisor or senior retail position A confident and open-minded communicator, comfortable within an adult lifestyle environment A passion for delivering inclusive and memorable customer experiences A proactive, hands-on approach with strong attention to detail A natural flair for visual presentation and store standards A collaborative team player who enjoys a fast-paced retail setting BH35801

Store Manager | Fashion & Accessories | Central London | £35,000+ Bonus Are you a confident retail leader who thrives in bold, expressive environments? Ready to take ownership of a store that celebrates individuality, creativity, and self-expression? We're looking for a Store Manager to lead a flagship boutique, representing a well-established lifestyle brand with a strong trading history. This is a unique opportunity to be part of a business that empowers people to embrace who they are without apology. Positivity, inclusivity, and creativity is championed, creating a space where both customers and teams feel confident, respected, and inspired. About the Role As Store Manager, you'll take full ownership of a newly expanded flagship store, leading from the front to deliver an exceptional, judgement-free customer experience. This boutique offers a curated mix of fashion products alongside niche and personal products. You'll be someone who is not only comfortable in this space, but genuinely passionate about representing it with confidence, professionalism, and authenticity. You'll play a key role in shaping the store's identity, positioning it as a go-to destination in London for alternative fashion and lifestyle retail. Key Responsibilities Lead and inspire your team to deliver outstanding, inclusive customer service Drive day-to-day store operations, ensuring commercial and operational excellence Build strong, lasting relationships with customers through a personalised approach Oversee stock management, deliveries, and inventory control Elevate the store environment through creative visual merchandising Manage online order fulfilment and support administrative tasks Maintain a safe, welcoming, and impeccably presented store space Plan and deliver engaging in-store events and community initiatives Drive local marketing and social media activity to grow brand presence Identify innovative opportunities to increase footfall and customer engagementWhat We're Looking For Proven experience as a Store Manager or in a similar retail leadership role A confident communicator, comfortable representing an adult lifestyle brand Passion for delivering exceptional, inclusive customer experiences A creative mindset with a strong eye for detail and presentation A hands-on leader who thrives in a dynamic, fast-paced environment Interest or experience in community building, events, or brand storytellingThis is more than just a retail role; it's an opportunity for a Store Manager to lead a space that celebrates self-expression and creates meaningful customer connections. Ready to take ownership and make your mark? Apply now. BH35800