Customer service remote jobs in Leighton BuzzardCreate job alerts

We are recruiting for experienced Engineer Schedulers (Controllers) to work in our Head Office in Houghton Regis.The role is to lead a team of trades people (roofers, carpenters, electricians, plumbers) and act as their main point of contact. Liaising with tenants, they raise property repair jobs and allocate to the correct trade.Communication, organisation and problem-solving are some of the key skills required for this role.Working in social housing reactive repairs is interesting, rewarding, varied and fast-paced.Our people are committed to providing the very best customer care and service to our clients. In return, we provide a great working environment, job satisfaction and opportunities for career progression.Main Responsibilities:Running daily schedules for team of trade Operatives (electricians, plumbers, etc)Continually liaising with trade Operatives, tenants and clients (local authority or housing association) by phone, email and live chat regarding updates on repairsArranging parts or materials for click/collect where not available from usual suppliersLogging multiple engineer work requests onto the in-house job management system and tracking each request through to completionEssential Skills / Experience for this role:Excellent communication and listening skillsAbility to multi-task to manage a demanding workload in a fast-paced environmentExcellent resource planning and administration skillsThe ideal candidate will have worked in a similar role scheduling routes and issuing jobs to engineersCompany Benefits:Career development opportunitiesEmployee Assistance – access to a range of support and advice by telephone and a via a mobile phone appFree Personal Trainer group sessions after work every ThursdayHamper at ChristmasThis is a full-time office-based (not remote working) position.Our hours of work are 8am to 5pm Monday to Friday, and this role requires working until 6pm and 1 Saturday or Sunday each month. Extra hours are paid at standard rate in addition to salary.Job Types: Full-time, PermanentTPBN1_UKTJ

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You don't ha

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. • Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use, • Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics, • Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services, • Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle, • Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. • A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup, • Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence., • At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts, • Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer, • Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance, • High attention to detail, particularly where accuracy and compliance matter, • Comfortable working independently in a fully remote environment These will help you stand out from the pack: • Finance or legal background (e.g. professional services, company secretarial, tax), • Startup/scale-up experience, • Knowledge of shares and share schemes, • Experience working in a remote-first team, • Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Short take-home task — (we'll tell you what this involves upfront), • 45-minute skills based interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): • This job is remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our _. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards _. This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

You might not have heard of us yet - that's OK, you've found us now - come and find out more about our journey... Founded in 2017, Laka set out to transform insurance by connecting passionate cyclists to form a collective and protect their bikes for when things go wrong - a better model for insurance was born. For once people come first in insurance by fairly sharing the cost amongst each other. We exist to rewrite the rules of insurance so it’s something people stand with, not against. Our model: Laka makes sure everything runs smoothly for The Collective - from exceptionally fast claims, splitting the cost fairly, guaranteeing a maximum price and all the other heavy lifting of a regulated insurance business. For that service, the collective pays Laka a fee relative to the claims in a month. Take a closer look at exactly what this means and how it works _ What have we been up to since then...? In a nutshell, we've been very busy! Here are a few of the massive achievements we've had: ???? Raised £31m! ???? Launched Laka in a total of 10 countries, essentially helping more people in more places! ???? 70 Lakanauts also based beyond NL (France) so UK, NL, FR and beyond ???? Supporting riders from everyday commuters to elite athletes and pro teams ???? Partnering with leading leading cycling brands and retailers across Europe ???? Been awarded ‘Best Cycle Insurance Provider’ (for the past 8 years in a row - go us! ????) ???? Giving our all to customers and they agree, check out our 4.9 google rating! Help us continue to change an outdated industry... We’re growing real fast on our path to make the Laka collective model the industry standard and we’re expanding across segments, products, and territories. We’re looking for innovative, bold and brave minds to help us build the world’s best insurance company. Customer Experience (CX) at Laka CX are firmly at the heart of why Laka was created - we exist to be there for people when shit happens - our CX function is where this magic takes place... You'll be a key part of our Customer Experience team. Providing a great customer experience is the most important part of our plans to grow the Laka brand internationally. As part of a small, dedicated function (we currently have a team of 11 superstars), you'll be the first point of contact for general and claim-related enquiries. What you'll be getting up to: • Supporting Laka customers (& potential customers) with general questions about Laka's products & services, their bicycle insurance and new initiatives via web chat and email, • Help Laka members to file their claims and guide them through the process of replacing or repairing their bikes and kit either directly with us or by coordinating with third-parties (shops, manufacturers, distributors etc), • Be the first point of contact for our B2B partners, supporting them to get their riders back on the road, • Work closely with the CX team across both the UK and NL to provide a convenient, swift and seamless experience to our members, • Collate feedback from the collective on an ongoing basis and produce actionable intel to support decision making, both in the CX team and others around Laka, • Get stuck into our squad-based work, with the goal to continue to make Laka the best it can be (you might find yourself working on exciting projects with the Marketing, Product or Technology teams), • Speak English and French!, • Have a super strong empathy for cyclists and what it means when someone has their bike nicked, damaged or injures themselves whilst out & about on their bike, • Have a decent understanding of technical terms in cycling (we can bring you up to speed with the latest bike tech), so you can best support all types of customers with whatever query is thrown your way, • Get loads of satisfaction from helping people going through a rough patch (losing your bike isn't easy, you know) - you'll understand what it means to go the extra mile and make a member's day, • Enjoy learning new things, working with a lovely bunch of people, and ultimately playing a huge part in the future of Laka!, • Are a fast learner and can get up to speed with common tools - we use a number of systems at Laka, but don't worry, we'll give you all the training you need, • Are comfortable chatting with our members, with excellent written communication in (native) Dutch & English You might have already guessed it but it makes a lot of sense to be passionate about cycling when joining Laka. Don't worry about any insurance knowledge - we can teach you the ins-and-outs of insurance and support your knowledge on all things bike parts, too. Of course it is great if you already have previous insurance experience, "WFT" (insurance) certificates or experience as a bike mechanic. We can work together on completing your skill set. Before you apply, please make sure that you currently have the right to work in the UK (we're really sorry, but we're not able to provide visa sponsorship for this role). What can you expect from working at Laka? ???? Remote-first way of working - you choose whether you work from home or our beautiful offices in London & Bristol (we have no minimum expectation of how many days you come in, although we'd love to see your friendly face!) ???? Share options - we want you to be rewarded for Laka's success - everyone in the business is granted share options when they join ???? Company bonus scheme - if the company hits its targets, you'll get a cash bonus of 5% of your base salary annually ???? Annual leave - 25 days holiday (plus bank holidays), with the option to roll over up to 5 days per year ???? Pension scheme - Laka pays 3% of your base salary into your pension to help you save for the future ???? Private medical insurance - we’ll give you individual private cover, with the option to add partners & dependants too (at a small cost) ???? Home set-up allowance - in addition to letting you choose the kit you want (MacBook or Windows laptop, plus additional equipment like screens, keyboard, etc), we'll also give you a one-off budget of £200 to get anything else you want in order to make your homeworking environment a comfortable place to be ???? Lunch on us - £15 every first Wednesday of the month to enjoy lunch on Laka - pop out locally with people in the office, or order-in at home, the choice is yours ???? Company-wide events - we love getting everyone together as much as possible - expect regular events throughout the year, for team building, bonding, and general good old-fashioned fun! ???? Monthly socials - as if quarterly company events weren't enough, we also give each office a budget for a monthly social activity (think anything from low-key dinner & drinks through to adventure golf, paddleboarding, bowling, electric darts, trampoline parks and more!) ???? Laka swag - we'll give you some lovely Laka kit to get you started, including a jumper & t-shirts so you can feel (& look) like part of the family ???? Laka credit - for all you cyclists, we'll give you £10 credit per month towards insuring your bike(s) with us - plus give you access to a bunch of cycling industry discounts ???? Mental health support - unlimited support via Spill, including one-to-one therapy sessions ???? Belonging at Laka We're committed to building and sustaining a business that promotes diversity, equity, inclusion and belonging - our customer collective is broad and inclusive, and we'd like our own people to be too. We're fast becoming a global community of people and we believe each person's unique qualities should be celebrated as they are a huge part of what makes Laka a great place to be. We'd love you to bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or anything else that makes you, you. If you’d like to request a reasonable adjustment as part of our application or assessment process, please let us know by emailing _.

Description We’re Hiring – Customer Infrastructure Specialist Salary – £28,000 - £32,000 (DOE) REMOTE WORKING (Can be based out of one of our Focus group Hubs if preferred- Shoreham, Birmingham, Exeter) (Internal Job Level- Senior Associate) About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: We're hiring a Customer Infrastructure Specialist! This role ensures the stability, security and resilience of our customers’ IT environments, by proactively monitoring and responding to alerts across key platforms including Datto RMM, Acronis, Veeam, Inforcer and SonicWall NSM. By identifying issues early and resolving them quickly, from backup failures to security or configuration drift, you minimise customer risk, maintain compliance and support seamless business continuity. Key Responsibilities: • Monitor customer backup environments for errors, failed jobs and other anomalies, • Investigate and resolve system alerts before they impact client operations, • Support the ongoing management and deployment of Proactive Customer Solutions such M365 Protect, Patching etc., • Log, manage and update cases using the ITSM platform, ensuring timely resolution and documentation, • Collaborate with clients to gather necessary information, perform root cause analysis and implement preventative solutions, • Analyse backup job reports, success rates and performance metrics to identify trends and optimisation opportunities, • Plan, test, and deploy security and system patches across client infrastructure Skills & Experience: • Prior experience in an IT or Telecom Support or Delivery role, typically at a second line level., • Strong knowledge of Windows Server and desktop operating systems, • Experience with backup technologies and monitoring platforms (e.g. Veeam, Acronis, Spanning or similar), • Experience with Windows Server, Active Directory, Exchange, Azure, and virtualisation platforms (VMWare, Hyper-V), • Experience with Microsoft 365 and related backup/recovery strategies, • Strong experience in cloud technologies such as M365, Azure, Intune, SharePoint. Excellent troubleshooting and analytical skills, • Ability to communicate technical issues clearly to both technical and nontechnical stakeholders, • Understanding of monitoring tools and RMM platforms Nice to have: • Worked in an IT or Telecom Managed Service environment previously., • Relevant vendor or industry qualifications (Microsoft, Gamma, LG, Meraki, SonicWall, Aruba or Cisco)., • Have an active Microsoft certification., • Experience with PowerShell scripting and automation Don't worry if you don't meet every requirement—your passion and potential matter to us! If you’re excited about driving business growth and transforming how companies use technology, we want to hear from you. At Focus Group, we celebrate diversity and foster a culture where everyone can thrive. If you need assistance applying or require reasonable adjustments, reach out directly - we’re here to help. Key Benefits: • Generous Holidays: Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday., • Give Back: Enjoy paid volunteering days to support causes you care about., • Referral Rewards: Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team., • Social Events: Join in on regular social events and connect with your colleagues in a fun and relaxed environment. Ready to make a real impact? Apply now! IND1

TL; DR We're seeking a Senior Technical Support Engineer with deep technical expertise and a passion for customer engagement to solve complex customer challenges, mentor a growing team, and help shape the future of our world-class artifact management platform. About Cloudsmith Cloudsmith is building the operating system for the modern software supply chain. We run a global, fully managed, multi-tenant Saa S platform that helps organizations, from startups to the Fortune 500, secure, govern, and distribute software artifacts at scale. Worldwide, our customers use Cloudsmith as a critical infrastructure control plane for CI/CD, developer workflows, security controls, compliance, and software distribution, supporting 30+ formats and ecosystems across languages, containers, and operating systems. We recently raised our Series C to accelerate Cloudsmith 2.0: deeper artifact intelligence, stronger policy and provenance, faster package-aware delivery, and infrastructure built for engineering teams, as well as the modern AI-driven software factory. Backed by top-tier investors and on a trajectory toward IPO, we're building mission-critical infrastructure that powers software delivery for organizations worldwide. By developers, for developers: we care about craft, architecture, and enterprise scale. The Role We are building a team that is responsible for the developer experience. On a daily basis, we work with our customers and the developer community to ensure they are building software that is efficient and secure across the whole supply chain. Our team helps customers troubleshoot and investigate issues, diagnosing and resolving core product-related issues. We expand and enhance their experience through the development and maintenance of 3rd party integrations that extend our API, CLI, and Webhook capabilities, while curating a public knowledge base to support customers to independently resolve common issues. Key Responsibilities Technical Support: Provide top-notch technical support to our customers, assisting them with any product-related issues, inquiries, or challenges they may encounter. Problem Solving: Diagnose and troubleshoot technical issues, replicating them in local environments and collaborating closely with customers to identify root cause and provide effective solutions. Documentation: Create and maintain detailed documentation, including knowledge base articles and FAQs, to assist customers in resolving common issues independently. Software Expertise: Leverage your expertise in application programming to build and maintain third party integrations like Terraform, Git Hub Actions, Circle CI etc. Customer Advocacy: Act as a customer advocate within the company, sharing customer feedback, feature requests, and insights with the product development team to improve our offerings. Bachelor's degree in Computer Science, Information Technology, or a related field. 8+ years in Technical Product Support, a similar role, or a background in software development. Strong application programming experience, proficient in Java, Python, or Java Script languages. Knowledge of software packaging and distribution concepts and tools. Excellent problem-solving and troubleshooting skills. An enthusiastic and effective communicator: you should be able to appeal to and communicate with both technical and non-technical listeners alike. Ability to work independently and as part of a team. Willingness to participate in an on-call rota supporting customers across multiple time zones. Preferred Skills & Certifications Professional experience in building, testing, deploying, debugging, and maintaining complex systems in production environments; or equivalent experience in open-source ecosystems and projects. Familiarity with UNIX-like systems (Linux/WSL/Mac OS). Familiarity with Artifact and Package management, or the software supply chain. Familiarity with Cloud-based infrastructure, data structures & algorithms, storage systems, source control, and continuous integration. Amazon Web Services (AWS) / AWS Certifications. Contributions to open-source projects. Re ST, Graph QL, g RPC API Design. Docker, OCI, ORAS, Kubernetes (k3s, k8s). Sigstore, Cosign, Keyless Signatures, Signature Attestation. Grafeas, Kritis, Metadata Provenance. Cultural Values We're Looking For A bias for action and a passion for what we do: A positive attitude and bias for action is everything. You proactively seek knowledge and are never satisfied with the status quo. Empathy + customer-centricity: You genuinely care about customers and strive to understand their needs, frustrations, and goals. You see customer success as your own success. Relentless curiosity + continuous learning: You are always eager to learn, improve, and challenge assumptions. Bias for Action + Ownership: You take initiative, move fast, and own problems end-to-end. You're not afraid to roll up your sleeves, even when challenges are outside your comfort zone. Collaboration + Candor: You value open, honest, and respectful communication. You give and receive feedback constructively and believe that the best ideas win, regardless of hierarchy. Benefits, Location & Work Environment Note: You must be based in the UK and have the right to work independently without requiring sponsorship. Headlines A remote-first position based in the UK A competitive compensation package, including equity. With comprehensive health, dental, and vision insurance. Plus, generous annual leave and flexible working policies to suit your lifestyle. Including a professional development budget for conferences and training. In a dynamic, innovative, trust-centric, and supportive work environment. With the opportunity to shape a fast-growing Series C scaleup (and beyond). Health and Wellness Regardless of your location, we deeply care about the health and wellness of our staff and their families; a sustainable pace is important to us. In addition to generous annual leave (PTO), we offer health and wellbeing benefits along with flexible family-friendly working policies. Personal Growth You will have an enormous opportunity to learn new skills alongside your colleagues, and your continued professional development is essential to us because it's important to you. We will support you with budgets for equipment, training, books, conferences, travel, and certifications. The more powerful you become, the better for all of us. Hybrid / Remote First Cloudsmith is headquartered in Belfast, Northern Ireland, and we use our H. Q. regularly for activities like team planning, meets and greets, and sometimes other group activities (like games!). We also hold all-hands offsites in Belfast (or otherwise) thrice yearly, with guest speakers and team activities. Most Cloudsmithers work remotely, close and far, so we rely on our online collaboration tools; Slack is how we work. About Equal Opportunity Cloudsmith is an equal-opportunity employer proud to nurture a diverse workplace that welcomes applications from individuals of all races, genders, and ethnic groups. We do not discriminate on age, religion, sexual orientation, citizenship status, military service, or health conditions. We will not tolerate discrimination of any kind within our workforce. The Final Word We're looking for someone who can balance deep technical expertise with profound customer empathy, has the experience to help build a world-class technical support experience, and is fearless in rolling up their sleeves when needed. We're critical infrastructure by developers, for developers, and we're building the world's software supply chain platform and ecosystem. We want to hear from you if you're excited to work on mission-critical infrastructure with a lasting impact on the software industry from today until IPO and beyond.

About Elder Elder is a UK live-in and visiting care introductory agency. We match self-employed carers with older people so they can stay in their own homes rather than move into residential care. Around 500 families use Elder at any one time, and about 14,000 days of care are arranged through the platform every month. Elder is an introductory agency rather than a regulated care provider. Carers are self-employed and contract directly with the customer. We run vetting, facilitate matching and support both sides. The role Safety and Trust makes sure the carers we introduce are properly checked, that our standards are applied consistently, and that concerns reach the right person quickly. The team is currently made up of registered nurses, and part of what it handles is clinical work that stays with them. The rest is a different profession. Compliance administration, standards casework and assurance reporting are their own discipline, and that is what this role is for. You will run our carer compliance operation end to end, own standards casework, and produce the reporting the team runs on. You will be the only non-clinical person in the team, which means real autonomy. You will report to the Head of Safety and Trust, who has a regulatory compliance background. What you will do Carer compliance • Own DBS and PVG orders and renewals end to end, staying ahead of the two-year re-check cycle. • Check and record right to work, proof of identity, power of attorney, insurance and training certificates, and chase what is missing or expiring. • Keep the compliance record permanently audit-ready. Handle day-to-day training access and system queries. Standards and first-line casework • Run carer standards cases from start to finish, including those raised when a carer leaves a placement early. • First line on satisfaction feedback, care profile reviews and carer queries, escalating against agreed triggers. • Establish the facts, apply the framework, record the outcome, and escalate what meets the criteria. Reporting and assurance • Produce the weekly pack: volumes, service-level performance, escalation rates and outstanding compliance items. • Run a monthly consistency check on a sample of closed cases. • Flag where recurring admin could be automated, templated or made self-serve, and make the case with queue data. What this role is not • You will not make clinical judgements or form a view on anyone’s condition. Eligibility criteria are set centrally and applied by our system; anything outside them goes to a clinician. • You will not carry out needs assessments or care planning. As an introductory agency, Elder does not do these things. • Safeguarding decisions sit with our Designated Safeguarding Lead. What you will bring Essential • Two to four years in a compliance or vetting role: pre-engagement checks, document verification, right to work, DBS or equivalent, renewal cycles. • Experience working a case queue to a service-level agreement in a CRM or ticketing system. • Accuracy under volume, and a record you can evidence to an auditor. • Level 3 safeguarding adults, or a commitment to complete it within three months of joining. • Working knowledge of the Care Act 2014 and how a concern reaches a local authority. • The judgement to escalate rather than improvise when a case falls outside the written rule. • Clear written English, discretion with sensitive personal information, and a working grasp of UK GDPR. Desirable • Recruitment or staffing compliance, vetting and right to work at volume. • Care, health or another regulated sector. • Local authority or NHS safeguarding business support or screening. • Reporting tools such as Looker. Not required • A clinical qualification, or registration with the NMC, HCPC or Social Work England. This role is designed not to need one.Benefits We’re a service business and we know that without the best people, we cannot build the best company which is why we treat our team very well. We can offer: Competitive Salary + Excellent Commission 25 days holiday + bank holidays + (1 extra day of holiday per year worked for first 5 years) (pro rota) 6 weeks work from anywhere in the world (pro rota) Private Health Insurance Remote working Learning and education budget (pro rota) Sponsored quarterly team and company socials Macbook + any particular extras you require AND a genuine opportunity to be a very key part of a high-growth business Do something you genuinely care about. Join a diverse team of skilled, passionate and progressive people who like to get on with each other. Work at one of Europe’s fastest-growing scale-up. Apply today. Elderly care represents one of society’s greatest challenges. Are you ready to be part of the solution? Apply today. Elder recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status.

Join Our Team! Are you fluent in Portuguese and seeking an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD , we are thrilled to invite a passionate and dedicated Portuguese Speaking Customer Representative. This position comes with the amazing benefit of paid relocation to Greece, enabling you to enjoy a vibrant lifestyle while contributing to our customer service excellence. Your Role: Provide exceptional customer support to Portuguese-speaking clients, addressing their inquiries with professionalism and care. Communicate effectively through various channels including phone, email, and chat. Familiarize yourself with our client systems to deliver outstanding service. Collaborate with team members to ensure timely resolution of customer issues. Fluency in Portuguese (both written and spoken) is essential for effective communication with clients. Excellent communication skills and a strong customer-oriented approach. Eagerness to learn new tools and technologies adapted for remote work. Self-motivated, proactive, and capable of thriving in a dynamic environment. Open to relocating to Greece for this amazing opportunity!

We are recruiting for experienced Engineer Schedulers (Controllers) to work in our Head Office in Houghton Regis. The role is to lead a team of 5-8 trades people (roofers, carpenters, electricians, plumbers) and act as their main point of contact. Liaising with tenants, they raise property repair jobs and allocate to the correct trade. Communication, organisation and problem-solving are some of the key skills required for this role. Working in social housing reactive repairs is interesting, rewarding, varied and fast-paced. Our people are committed to providing the very best customer care and service to our clients. In return, we provide a great working environment, job satisfaction and opportunities for career progression. • Running daily schedules for team of 5-8 trade Operatives (electricians, plumbers, etc), • Continually liaising with trade Operatives, tenants and clients (local authority or housing association) by phone, email and live chat regarding updates on repairs, • Arranging parts or materials for click/collect where not available from usual suppliers, • Logging multiple engineer work requests onto the in-house job management system and tracking each request through to completion, • Excellent communication and listening skills, • Ability to multi-task to manage a demanding workload in a fast-paced environment, • Excellent resource planning and administration skills, • The ideal candidate will have worked in a similar role scheduling routes and issuing jobs to engineers, • Career development opportunities, • Employee Assistance - access to a range of support and advice by telephone and a via a mobile phone app, • Free Personal Trainer group sessions after work every Thursday, • Hamper at Christmas This is a full-time office-based (not remote working) position. Our hours of work are 8am to 5pm Monday to Friday, and this role requires working until 6pm and 1 Saturday or Sunday each month. Extra hours are paid at standard rate in addition to salary. Job Types: Full-time, Permanent #J-18808-Ljbffr

Description We’re Hiring – Customer Infrastructure Specialist Salary – £28,000 - £32,000 (DOE) REMOTE WORKING (Can be based out of one of our Focus group Hubs if preferred- Shoreham, Birmingham, Exeter) (Internal Job Level- Senior Associate) About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: We're hiring a Customer Infrastructure Specialist! This role ensures the stability, security and resilience of our customers’ IT environments, by proactively monitoring and responding to alerts across key platforms including Datto RMM, Acronis, Veeam, Inforcer and Sonic Wall NSM . By identifying issues early and resolving them quickly, from backup failures to security or configuration drift, you minimise customer risk, maintain compliance and support seamless business continuity. Key Responsibilities: Monitor customer backup environments for errors, failed jobs and other anomalies Investigate and resolve system alerts before they impact client operations Support the ongoing management and deployment of Proactive Customer Solutions such M365 Protect, Patching etc. Log, manage and update cases using the ITSM platform, ensuring timely resolution and documentation Collaborate with clients to gather necessary information, perform root cause analysis and implement preventative solutions Analyse backup job reports, success rates and performance metrics to identify trends and optimisation opportunities Plan, test, and deploy security and system patches across client infrastructure Skills & Experience: Prior experience in an IT or Telecom Support or Delivery role, typically at a second line level. Strong knowledge of Windows Server and desktop operating systems Experience with backup technologies and monitoring platforms (e.g. Veeam, Acronis, Spanning or similar) Experience with Windows Server, Active Directory, Exchange, Azure, and virtualisation platforms (VMWare, Hyper-V) Experience with Microsoft 365 and related backup/recovery strategies Strong experience in cloud technologies such as M365, Azure, Intune, Share Point. Excellent troubleshooting and analytical skills Ability to communicate technical issues clearly to both technical and nontechnical stakeholders Understanding of monitoring tools and RMM platforms Nice to have: Worked in an IT or Telecom Managed Service environment previously. Relevant vendor or industry qualifications (Microsoft, Gamma, LG, Meraki, Sonic Wall, Aruba or Cisco). Have an active Microsoft certification. Experience with Power Shell scripting and automation Don't worry if you don't meet every requirement—your passion and potential matter to us! If you’re excited about driving business growth and transforming how companies use technology, we want to hear from you. At Focus Group, we celebrate diversity and foster a culture where everyone can thrive. If you need assistance applying or require reasonable adjustments, reach out directly - we’re here to help.Key Benefits: Generous Holidays: Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back: Enjoy paid volunteering days to support causes you care about. Referral Rewards: Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social Events: Join in on regular social events and connect with your colleagues in a fun and relaxed environment. Ready to make a real impact? Apply now! IND1

About Us Role Summary This role is for individuals with real cybersecurity experience who understand the pressures faced by security teams and the challenges businesses encounter in strengthening their defences. If you've worked in a cybersecurity team, led advisory engagements through a managed service provider, or helped organisations tackle security challenges, this is your chance to apply that expertise on a larger scale. As a CISO Advantage Field Specialist, you'll be the key expert for MSP partners seeking genuine knowledge. Instead of relying on slides, you'll leverage your deep understanding of advancing cyber maturity and transformation. Your role includes assisting partners in integrating CISO Advantage into their offerings, empowering their teams to deliver effective security services. We seek proactive individuals who thrive at the intersection of technology, people, and business outcomes. If you're excited about helping underserved businesses manage their security risks using leader-edge technology, data and AI as real tools, this role was made for you. What You Will Do (Duties and Responsibilities) Product Feedback & Market Intelligence Operate as a structured, consistent feedback channel between the field and the Sophos Product team, this is a core accountability of the role, not a secondary activity. Capture partner and customer feedback on product usability, feature gaps, pricing, and competitive alternatives using agreed formats and cadences set by Product leadership. Submit regular regional feedback reports covering adoption blockers, commonly requested features, competitive intelligence, and MSP delivery challenges. MSP Partner Enablement Serve as the primary field resource for CISO Advantage MSP partners within your region, the person partners contact when they need product knowledge, positioning support, or help with a customer situation. Track partner enablement progress and readiness across your regional MSP portfolio, flagging partners who need additional support and identifying those ready to scale. Help partners develop structured onboarding and delivery playbooks so they can consistently deploy CISO Advantage across their customer base. End-User Adoption & Training Support Support MSP partners in delivering effective training and onboarding experiences to the end-user organizations they serve, ensuring customers can navigate and use the platform confidently from day one. Help channel partners and their customers define what success looks like with CISO Advantage, establishing clear use cases, adoption milestones, and outcome metrics from the outset. Provide partners with end-user-facing guidance materials, FAQs, and best-practice documentation they can adapt and deliver to their customers. Act as an escalation resource for partners encountering complex end-user adoption challenges, working collaboratively to resolve issues and improve the customer experience. Gather and document customer adoption stories, use cases, and outcomes that can be used for MSP enablement, product marketing, and internal reporting. Cross-Function Collaboration Work closely with regional Sales and Channel teams to align enablement activity with commercial priorities and partner tier. Collaborate with Product Marketing to validate regional messaging and surface localization requirements, language, regulatory context, or market-specific positioning needs. Partner with the Product and Customer Success teams to ensure end-user training content remains current and aligned with platform updates and new feature releases. What You Will Bring (Experience and Qualifications) 5–8 years of experience in a cybersecurity-related role, this could include technical pre-sales, partner success, channel enablement, security consulting, or a vendor-side field role. Experience working with or within an MSP, channel partner, or VAR environment, understanding how managed service businesses operate and how they engage their customers. Exposure to security programme management, GRC, or v CISO service delivery, either from the customer, MSP, or vendor side. Experience in a product feedback, customer success, or voice-of-customer role within a B2 B Saa S or security vendor environment. Demonstrated experience supporting end-user training, onboarding, or adoption programmes, either directly or through channel partners. Knowledge & Skills Working knowledge of cybersecurity concepts, terminology, and the challenges faced by security teams in mid-market and enterprise organizations. Ability to translate complex security and platform concepts into clear, accessible guidance for both MSP partners and their end-user customers. Strong communication and relationship-building skills, with the ability to operate effectively across technical, commercial, and customer-facing contexts. Comfort working in a structured feedback environment, capturing insights methodically and communicating them clearly to product and leadership teams. A genuine personal and professional interest in AI, we operate an AI-first strategy and expect this person to be an AI native. You should actively use AI tools in your day-to-day work, stay current with developments in the space, and bring both curiosity and practical knowledge of how AI can be applied to security, enablement, and customer success. Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos? · Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship. · Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit · Employee-led diversity and inclusion networks that build community and provide education and advocacy · Annual charity and fundraising initiatives and volunteer days for employees to support local communities · Global employee sustainability initiatives to reduce our environmental footprint · Global fitness and trivia competitions to keep our bodies and minds sharp · Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos

Description ABOUT QUANTUMLOOPAI Quantum Loop AI is one of the UK's fastest-growing healthtech companies. Our AI-powered platform, EMMA, is used by hundreds of organisations across the UK to manage communications, automate workflows and deliver better outcomes through intelligent automation. Backed by leading investors and scaling rapidly ahead of our Series A, we are building the infrastructure that will define the next generation of AI-driven service delivery. ABOUT THE ROLE We are looking for a hands-on Hub Spot CRM Implementation Assistant to work closely with one of our founders on a full-time, short-term contract. Your role will be to execute tasks inside Hub Spot to bring our CRM vision to life — building sales pipelines, automations, workflows, integrations and reports that will underpin how our sales, customer service and account management teams operate. This is not a marketing or website role. The focus is purely on CRM, sales operations, customer service and account management workflows. This role is execution-heavy — we know what we want, we have in-house engineers, and we will give you clear direction. You will be responsible for making things happen quickly and correctly inside Hub Spot. This is a 1-month full-time contract with the possibility of extension up to 3 months. We need someone who can start immediately and commit fully to UK business hours. WHAT YOU WILL DO Work closely with leadership to understand requirements and translate them into Hub Spot builds. Configure and customise sales pipelines tailored to our sales process. Create and manage automations, workflows and sequences for sales and customer operations. Set up reporting dashboards and tracking for performance monitoring across teams. Assist with Hub Spot integrations including internal tools, APIs and third-party applications. Support minor custom coding or technical adjustments where needed. Build and manage custom properties, lead routing, deal stages and lifecycle management. Document all processes, configurations and workflows to ensure a smooth handover to our team at the end of the contract. Requirements ESSENTIAL Strong hands-on experience with Hub Spot Sales Hub and CRM — you have built pipelines, workflows and automations in Hub Spot, not just used them. Proven track record of setting up and configuring Hub Spot CRM for sales teams and operations workflows. Comfortable with custom properties, lead routing, sequences, deal pipelines, reporting and dashboards. Ability to handle integrations using Zapier, Hub Spot-native connections and APIs. Strong problem-solving skills, detail-oriented and able to work quickly under time pressure. Must be available full-time (9:00 AM to 6:00 PM UK time) for a minimum of 1 month starting immediately. A self-starter who can follow clear direction and deliver results efficiently. Comfortable working remotely and collaborating asynchronously with a UK-based leadership team. DESIRABLE Hub Spot certifications (Admin, Sales Software, Automation or similar). Experience with Hub Spot Service Hub or Operations Hub. Familiarity with Hub Spot API for custom integrations or technical adjustments. Experience implementing CRM for startups or scaling companies where processes are being defined for the first time. Previous experience documenting CRM configurations and creating handover materials for internal teams. LOGISTICS Education: We value skills and experience over formal qualifications. Working arrangements: Fully remote from India, aligned to UK business hours (9:00 AM to 6:00 PM GMT/BST). Contract: 1-month full-time contract with possible extension up to 3 months. Start date: Immediate. Benefits WHAT WE OFFER Competitive contract rate depending on experience Potential share options The opportunity to work directly with the founders of a fast-growing AI company Be part of a critical system launch where your work will have an immediate impact across all departments Remote working with direct access to leadership and clear direction HOW WE ARE DIFFERENT At Quantum Loop AI, you will join a team that is building AI-powered products used by hundreds of organisations across the UK. We move fast, take ownership, and celebrate wins together. Our culture values: Impact over optics. We measure success by real outcomes, not busy work Transparency. Open communication, honest feedback, shared context Ownership. You will have real autonomy to shape your work and our platform Learning. We are building something new, and we learn from every experiment This is a short-term contract with a specific, high-impact mission: build the CRM infrastructure that will power our sales and customer operations as we scale. Your work will be used by every commercial team in the company from day one. DIVERSITY AND INCLUSION We believe diverse teams build better products. We welcome applications from candidates of all backgrounds, and we are committed to creating an inclusive environment where everyone can do their best work. If you are excited about this role but do not meet every requirement, we would still love to hear from you. RECRUITMENT SAFETY NOTICE Quantum Loop AI will never ask candidates for payment or sensitive financial information during the recruitment process. All official communications come from@ email addresses. COME WORK WITH US Ready to build the CRM behind one of the UK's fastest-growing AI companies? We would love to hear from you. Questions about this role? Contact careers@

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Join Mercier Consultancy as an Italian Speaking Customer Service Specialist, with an exciting opportunity to work in beautiful Greece! We are offering paid relocation for the right candidate who is passionate about providing top-notch customer service to our Italian-speaking clientele.

Join Mercier Consultancy as an Italian Speaking Customer Service Specialist, with an exciting opportunity to work in beautiful Greece! We are offering paid relocation for the right candidate who is passionate about providing top-notch customer service to our Italian-speaking clientele. Experience in

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In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

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Remote Customer Service Advisor role requiring fluency in German and English to handle customer inquiries, process orders, and ensure customer retention for clients in German-speaking regions.

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