Trabajos customer service representative en LincolnCrear alertas

GBR Recruitment are delighted to be working exclusively with a leading Electrical Wholesaler based in Lincolnshire, exclusively recruiting for an experienced Trade Counter Sales Advisor (Electrical Specialist) to join the internal sales team. \n You will be the main point of contact for customers, providing advice, giving electrical products & components quotations, plus processing customer orders, liaising with them face-to-face, over the telephone & via email. \n This is a key internal electrical sales role, developing profitable business relationships, supporting branch sales targets (repeat customers & new), ensuring a high standard of customer service at all times, as the company prides itself in that. \n Duties: \n\n • Assist customers in a friendly & professional manner at the trade counter, over the telephone & via email.\n, • Professionally handle customers electrical parts & products enquiries, process their orders, plus provide quotations promptly & accurately.\n, • Advise customers on product selection, product availability & pricing, using your strong knowledge of electrical products & electrical product manufacturers.\n, • Inform customers about any special electrical products offers, promotions, & in store loyalty programmes.\n, • Successfully maintain & develop relationships with both existing & new customers to optimise electrical product sales, customer service, customer satisfaction, to ensure customer loyalty / repeat business.\n, • Liaise with electrical product suppliers to negotiate best prices / special terms for large high volume orders & one-off orders.\n, • Help the wider sales team produce project tenders & tender submissions.\n, • Assist with stock management, including restocking shelves, checking deliveries & conducting electrical product stock checks.\n\n Attributes: \n\n • Strong trade counter / internal sales experience within an electrical wholesaler, MEP wholesaler or building products wholesaler\n, • Strong electrical knowledge (A MUST)\n, • Strong sales & 5 star customer service skills.\n, • A strong negotiator with suppliers & customers.\n, • Proficient in computerised sales/order systems.\n, • Strong commercial acumen & used to hitting sales targets.\n\n This position could suit someone working as a Trade Counter Sales Advisor, Trade Counter Assistant, Internal Sales Representative, Parts Advisor, Electrical Wholesale Sales Executive, Internal Sales Representative, Internal Sales Advisor or similar \n Interviews to take place immediately, apply today!

To apply, you MUST meet the below requirements 1. Have relevant door to door sales experience,, 2. Have the right to work in the UK (we are unable to offer sponsorship), 3. Willing to travel within the UK, 4. Hold a full UK driving licence, 5. Able to work within the North Yorks & Tyneside region What we offer in return: • Realistic earnings of £50-60k per annum (basic salary & uncapped commission) • Company vehicle, • 25 days annual leave, increases with length of service, plus bank holidays, • Health cash plan, • Life assurance, • Income protection scheme, • 8% matching on our pension scheme About the role: The role of the Field Sales Representative within the Customer & Commercial Team is to be the initial ‘face’ of Voneus, representing our brand in your area and introducing our products and services to potential customers located in rural communities, and helping build and support our customer base. Reporting to the Head of Field Sales, you will be responsible for coordinating sales activities in your specific area to convert prospects into successful customers through a variety of sales methods, focusing mainly on door to door sales. Role Responsibilities: • Build relationships with key personnel, residents, and businesses within the community., • Support the sales funnel by gathering quality prospect data to convert to customers., • Cultivate new leads within your territory, • Support the marketing team by obtaining information regarding local and county activities as well as monitoring any competitor activity., • Be the first point of contact with residents delivering excellent customer service and selling our products to bring new customers to Voneus., • Meet with prospective customers at their door to sell our product range., • Be able to speak with customer and quickly assimilate their requirements, needs, budget and decision making capability so that you can easily follow up with information or close a deal quickly., • Weekend and evening work is essential as part of this role to be able to gain traction with different demographics at different times of the day., • Monitor sales targets and work to meet them individually and as a team., • Be self-motivated to hit the agreed sales targets., • Understand the sales cycle and the pros and cons of different sales technique in line with Voneus company values., • Research and evaluate customer needs and desires., • Liaise with other departments including Sales, Marketing, People Team and Finance to deliver the best deals and service to the customer or prospective customer., • Be able to handle customer objections and negotiate whilst having the resilience to deal with rejections from customer without it impacting on your next door knock. Experience and Knowledge: • Previous experience of door-to-door sales is essential., • Proven track record in a field sales business to consumer environment., • Knowledge of sales techniques within the sales cycle and how to mitigate and overcome pushbacks., • Able to engage with customers from different areas, researching specific area knowledge and traits to communicate with them effectively and easily, both in verbal and written format., • Strong customer experience skills to build rapport and follow up with any queries in a confident customer focussed manner, • Knowledgeable in using a CRM, such as Salesforce or Zoho. Equal Opportunities Statement: We are committed to equality and diversity and encourage applications from all backgrounds and communities. To find out more about your next employer, visit _

Salary: £25,000 per annum (£25,500 on probation pass) Role type: Permanent Location: Remote First with requirement to attend an office day in Peterborough once a month Reports to: Repairs Manager, Operations About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, we are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements 🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 🏆 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (GreenGenUK, Geowarmth, The Little Green Energy Company and IMS) 🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK 🏆 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time The Role We’re looking for organised, proactive individuals who thrive in a fast-paced, evolving environment. The Repairs Team is central to our operations, managing customer repair requests across heating, plumbing, electrics, and appliances. Acting as the key link between customers, engineers, and suppliers, you’ll ensure issues are resolved efficiently and cost-effectively. While we work remotely, you’ll need to be based in or near Peterborough to attend monthly in-person team meetings. Shift patterns available Full time (37.5 hrs) 7.5 hour shifts on rotation, with working hours between 8:00-19:30 (including 1 full weekend in 3-4 on rotation). Responsibilities: Scheduling: Schedule appointments for engineers to attend customers’ properties to evaluate and resolve problems, liaising with both engineers and customers to find a suitable time. Inbound Calls: Take inbound calls from engineers on-site to assist them with their queries and provide live support. You might be required to take customer calls depending on the demand and the business requirements. Cost control process: Work through the cost control process with engineers, ensuring that repairs are completed efficiently and economically. Appointment scheduling: Check appointments are taking place as scheduled, and where they are not, update the customer and reschedule at the earliest opportunity. Assess engineer reports following the completion of a visit to determine next steps. Ordering: Order parts when needed, scheduling subsequent engineer visits where necessary to complete a fix. Outbound Calls: Make outbound calls to keep customers informed as to the status of their claim through each step until it has been resolved to their satisfaction, and communicate claim rejections to customers, explaining the reasons and exploring alternative solutions if applicable. Support: Support other operations teams when they reach out to get more information on repairs or claims. Collaboration: Work with our Network team to keep them informed about our engineers’ needs and requests and work with our Tech and Product teams to improve existing processes and tools and improve the automation of our processes. What we’re looking for Our ideal colleague will exhibit all of the following attributes: Experience: 12+ months working in a fast-paced Operations team with high volumes and multiple systems. Organisation: Highly organised and able to prioritise operational tasks for the best customer output. Initiative: A self-starter with a customer-centric mindset who gets a kick from resolving customers' problems. Decision-making: Confidence in making decisions and clearly communicating the reasoning and process behind the outcome. Discipline: Disciplined and organised with a keen eye for detail and an ownership mindset, ensuring no stone is left unturned in delivering great service. Multitasking: Enjoy multitasking and comfortable switching between calls, emails, systems, and tasks. Interpersonal skills: Strong interpersonal skills with an engaging and empathetic manner when communicating on the phone, in person, or in writing. Resilience: Resilient and able to handle difficult situations calmly and assuredly with customers over the phone, working to find the best outcome. Team player: Positive attitude, enjoys working collaboratively to resolve issues, and stays calm and focused on resolving the issue for customers and engineers. Extra Credit: Similar experience in insurance, maintenance and repairs company Our Recruitment Process: Please amend the below to the interview process you have for this role. Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins) Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Repairs Manager (1 hr) Final Interview: Final interview with a member of senior management or our senior leadership team (30mins) We have an ever expanding list of benefits that currently includes: 33 days holiday inclusive of bank holidays pro rata plus your an extra day for your birthday Flexible remote working - with requirement to attend our Peterborough office on a monthly basis Free boiler & home emergency cover with Hometree plus 40% discount for friends & family Discounted gym membership across over 100 UK gyms (independent and chains) and free fitness, wellness and nutrition apps. £300 Home office allowance Support for your mental health and wellbeing via _ Menopause support from _, including friends & family access Cycle to work scheme Regular team socials including Summer and Winter parties. FCA Code of Conduct At Hometree, we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation, we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business. As a prospective member of our team, you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers, the preservation of market integrity, and the promotion of healthy competition within the financial services industry. Equal Opportunity Employer At Hometree, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.

To apply, you MUST meet the below requirements 1. Have relevant door to door sales experience,, 2. Have the right to work in the UK (we are unable to offer sponsorship), 3. Willing to travel within the UK, 4. Hold a full UK driving licence, 5. Able to work within the Durham, North East and North Yorks regions What we offer in return: • Realistic earnings of £50-60k per annum (basic salary & uncapped commission) • Company vehicle, • 25 days annual leave, increases with length of service, plus bank holidays, • Health cash plan, • Life assurance, • Income protection scheme, • 8% matching on our pension scheme About the role: The role of the Field Sales Representative within the Customer & Commercial Team is to be the initial ‘face’ of Voneus, representing our brand in your area and introducing our products and services to potential customers located in rural communities, and helping build and support our customer base. Reporting to the Head of Field Sales, you will be responsible for coordinating sales activities in your specific area to convert prospects into successful customers through a variety of sales methods, focusing mainly on door to door sales. Role Responsibilities: • Build relationships with key personnel, residents, and businesses within the community., • Support the sales funnel by gathering quality prospect data to convert to customers., • Cultivate new leads within your territory, • Support the marketing team by obtaining information regarding local and county activities as well as monitoring any competitor activity., • Be the first point of contact with residents delivering excellent customer service and selling our products to bring new customers to Voneus., • Meet with prospective customers at their door to sell our product range., • Be able to speak with customer and quickly assimilate their requirements, needs, budget and decision making capability so that you can easily follow up with information or close a deal quickly., • Weekend and evening work is essential as part of this role to be able to gain traction with different demographics at different times of the day., • Monitor sales targets and work to meet them individually and as a team., • Be self-motivated to hit the agreed sales targets., • Understand the sales cycle and the pros and cons of different sales technique in line with Voneus company values., • Research and evaluate customer needs and desires., • Liaise with other departments including Sales, Marketing, People Team and Finance to deliver the best deals and service to the customer or prospective customer., • Be able to handle customer objections and negotiate whilst having the resilience to deal with rejections from customer without it impacting on your next door knock. Experience and Knowledge: • Previous experience of door-to-door sales is essential., • Proven track record in a field sales business to consumer environment., • Knowledge of sales techniques within the sales cycle and how to mitigate and overcome pushbacks., • Able to engage with customers from different areas, researching specific area knowledge and traits to communicate with them effectively and easily, both in verbal and written format., • Strong customer experience skills to build rapport and follow up with any queries in a confident customer focussed manner, • Knowledgeable in using a CRM, such as Salesforce or Zoho. Equal Opportunities Statement: We are committed to equality and diversity and encourage applications from all backgrounds and communities. To find out more about your next employer, visit _

ML Infrastructure Lead About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Scientific Officer Location: WeWork Waterloo - Hybrid Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + iProov Benefits We are looking for a highly capable and hands-on Senior ML Infrastructure Lead to build and scale the technical foundations that enable machine learning to operate effectively in production. This is a hybrid leadership role sitting across machine learning infrastructure, platform engineering and MLOps. You will be responsible for designing and evolving the systems, tooling, processes and standards that allow ML teams to train, deploy, monitor and improve models reliably, securely and at scale. You will work at the intersection of machine learning, software engineering, data, cloud infrastructure and platform reliability, helping bridge the gap between research and production. This role is ideal for someone who can think strategically about long-term platform capability, while still being technically hands-on enough to solve complex engineering and operational challenges. • Lead the design and evolution of our ML platform, infrastructure and MLOps capability, • Build and maintain scalable, reliable and secure systems for model training, testing, deployment, monitoring and lifecycle management, • Develop the infrastructure and tooling that enable ML Engineers, Data Scientists and Researchers to work efficiently and ship models with confidence, • Design robust workflows for CI/CD, model versioning, reproducibility, experimentation, feature management and release management, • Own and improve the production environment for machine learning systems, ensuring strong standards for availability, performance, observability and resilience, • Define and implement monitoring across model and platform layers, including system health, data quality, drift, latency, throughput and cost efficiency, • Build or optimise internal self-service tooling and platform capabilities to reduce friction for teams working on ML use cases, • Partner closely with ML, Data, Software and Platform Engineering teams to productionise models and improve the end-to-end ML development lifecycle, • Support the scaling of infrastructure for both training and inference workloads, including high-throughput, real-time or compute-intensive use cases where relevant, • Drive best practice in governance, security, compliance, auditability and operational rigour across the ML lifecycle, • Improve the efficiency and cost-effectiveness of ML systems, including cloud resource usage, compute environments and deployment patterns, • Mentor engineers and act as a technical leader across ML platform and operations topics, • Help define the roadmap for ML enablement, ensuring the platform can support current needs while scaling for future growth You will have experience working in high growth, fast paced tech-first environments. You are passionate about building & launching quality products that have a positive impact. You’re an experienced product leader with a background in security, identity (IAM), or enterprise SaaS. You combine strategic vision with operational rigour, and you’re motivated by delivering usable, secure, and elegant solutions to complex technical problems. • Proven experience in a senior MLOps, ML Platform, ML Infrastructure, Platform Engineering or Machine Learning Systems role, • Strong hands-on background in software engineering and cloud infrastructure, ideally with direct experience supporting production machine learning environments, • Experience building and operating systems that support the full ML lifecycle, from experimentation and training through to deployment and monitoring, • Strong knowledge of Python and sound engineering principles, including testing, automation and code quality, • Strong experience with cloud platforms such as GCP, • Experience with Docker, Kubernetes and modern containerised deployment patterns, • Strong experience with CI/CD pipelines, infrastructure-as-code and workflow orchestration, • Experience with tools such as Airflow or similar platform and orchestration technologies, • Good understanding of model observability, data quality, feature pipelines, lineage and reproducibility, • Experience designing scalable infrastructure for ML workloads, including training, batch inference and real-time serving, • Strong appreciation of reliability, security, governance and operational excellence in customer-facing or production-critical systems, • Ability to operate across both strategic and hands-on technical work, • Strong communication skills and the ability to work effectively across engineering, product and data teams Nice-to-haves • Experience supporting computer vision, deep learning, LLM or other compute-intensive ML workloads, • Experience with GPU infrastructure, distributed training or high-performance compute environments, • Familiarity with feature stores, model registries and automated retraining pipelines, • Experience building internal developer platforms or self-service ML tooling, • Experience in regulated, high-security or high-availability environments, • Experience leading or mentoring engineers in a scale-up or high-growth technology business, • Familiarity with responsible AI, model governance or risk controls in production ML setting, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

VP, Customer iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: Wework Waterloo, SE1 7ND - Hybrid Comp: Negotiable (Base) + OTE + Share Options + UK iProov Benefits The VP of Customer will lead and oversee the Customer Success, Pre-Sales, Post-Sales, and Solutions Consultancy teams to deliver exceptional customer experiences and drive business growth. This executive role requires a strategic leader with deep expertise in customer relationship management, biometric authentication, and identity verification technologies. This is a highly strategic, hands-on leadership role that requires a unique blend of technical depth, commercial acumen, and people leadership. The VP will coach and develop the Heads of each function, ensuring alignment between customer needs and company objectives. They should be driving their teams to deliver world-class customer outcomes, scalable operational excellence and supporting revenue growth. The VP of Customer will lead and grow three critical customer-facing functions at iProov: • Customer Success – Driving onboarding/adoption, satisfaction, retention, and expansion., • Customer Value Enablement (Solution Architecture) – Acting as the technical bridge between iProov solutions and customer outcomes., • PreSales Solution Consultancy – Partnering with Sales to position our technology and deliver compelling, value-led proposals., • Define and execute the end-to-end customer lifecycle strategy across pre-sales, onboarding, adoption, value realisation, and renewal., • Lead, inspire, and develop high-performing leaders across Customer Success, Customer Value Enablement, and PreSales., • Build scalable processes, metrics, and playbooks that align with iProov’s growth ambitions and global expansion., • Serve as the executive voice of the customer, influencing commercial strategy and product roadmap decisions., • Champion a customer value-first mindset, ensuring measurable ROI for customers., • Oversee the technical design and solutioning process, ensuring architectural integrity and scalability., • Drive best-in-class onboarding, enablement, and adoption programs to maximise time-to-value and retention., • Partner closely with Sales to deliver pre-sales excellence, competitive differentiation, and accelerated deal velocity., • Own key metrics including Net Revenue Retention (NRR), expansion revenue, and churn mitigation., • Identify early warning signals in accounts and proactively address risks to health, satisfaction, and revenue., • Act as a bridge between customers, Product, Engineering, and Marketing to ensure our solutions address market needs and competitive pressures., • Represent the voice of the customer in executive forums and during strategic planning cycles., • Ensure our service delivery model scales efficiently as we grow across new markets and regions., • Extensive technical and commercial background with hands-on experience in sales engineering, solution architecture, or presales consulting, ideally within enterprise SaaS, cybersecurity, biometric authentication, or identity verification., • Proven track record of driving customer satisfaction, retention, and expansion in a technology-led environment, with measurable impact on NRR and growth metrics., • Strong grasp of architectural patterns, APIs, SDKs, integrations, and security principles, with the ability to guide customers through technical decision-making and coach teams to deliver high-quality solutions., • Demonstrated ability to lead technical solutioning efforts — from discovery and requirements gathering through solution design, technical validation, and executive presentation — while translating complex concepts into clear business outcomes for C-level stakeholders., • Experience in building, scaling, and maturing PreSales, Customer Success, and Solution Architecture functions, creating operational playbooks and processes that improve deal velocity, win rates, and time-to-value., • Exceptional leadership and people development skills, with a proven ability to coach and grow Heads of PreSales and Customer Value Enablement into high-performing, empowered leaders., • Strategic thinker who can align customer needs with business objectives, influencing roadmap and go-to-market strategy., • Data-driven mindset with experience using CRM tools (Salesforce preferred), customer success platforms, and health analytics to track performance and identify risks and opportunities., • Executive presence with excellent communication and interpersonal skills, capable of influencing stakeholders across Sales, Product, Engineering, and C-Suite., • Thrives in a fast-paced, scale-up environment, balancing strategic oversight with rolling up your sleeves to unblock complex opportunities or escalations., • Customer-obsessed and passionate about delivering exceptional experiences, always looking for innovative ways to add value, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

DescriptionSales DirectorAdAge is looking for a dynamic Director of Sales to bring innovative thinking and strong analytical skills to help grow our business. This person will help drive revenue generation across our portfolio of media assets by identifying growth opportunities. In this role, the incumbent will interface with business leaders across multiple functions, both inside and outside Sales, including regular meetings with the heads of various departments to brainstorm regarding product launches or proposals and manage a team of Account Executives. They are also accountable for meeting the business’s monthly/quarterly/annual sales goals, including tracking, and managing the advertiser pipeline.Success in this role will be evaluated based on the following criteria:1. Maximize all brand revenues; digital, conferences, printIdentify new revenue opportunities via internal analytics/market/sales feedback identifies new markets and designs and delivers special programs, as well as other innovative revenue generating opportunities for the business.Develop and execute strategic plan to achieve sales targets and expand our customer base.Serve as the lead information gathered by maintaining regular top-level sales calls to clients and agencies and be immediately available to assist with problems develop those salespeople cannot initially handle.Analyze pipeline and lead data, deliver periodic reporting to the sales and marketing teams providing key business insights.Manage the sales budget for the brand by working with Associate Publisher to establish the brands annual revenue goals.Collaborate with Associate Publisher to establish proper spending levels to achieve ad page, online, custom content and event revenue goals.Develop sales commission/incentive programs and contests working collaboratively with Associate Publisher.Provide competitive feedback to Associate Publisher so all marketing strategies are developed with necessary input about tactics and strategies of competitive publications.2. Managing the Sales Team.Oversee the day-to-day leadership of the department, staffing, tracking against departmental and business goals, and team motivation.Motivate the sales force through personal involvement, consultation, support and by setting an example of leadership through action.Ensure customer service standards are high and continually improving. Work with internal teams on behalf of clients to ensure the highest level of customer service.Work collaboratively with the sales and marketing teams to foster a culture of continuous process improvement, and ensure transparent communication takes place regularly making sure sales team employees understand Crain’s culture, values, and business strategy.Drive the successful implementation and adoption of the sales CRM, Salesforce.Maintain up to date prospects, clients, agencies, and promotion list.Work with Production and Digital Ad Ops to ensure that all insertion orders, positioning requests, and campaigns are properly handled and fulfilled. The Advertising Director must also handle client complaints incurred by production errors, campaign errors, and any disputes that might arise from clients. The Advertising Director should recommend solutions to Publisher for any make-good or credit requests coming from client disputes and work collaboratively to see disputes are settled amicably and quickly.Vice President will regularly review (e.g., at least monthly) the performance of all sales personnel.A minimum of 10 years’ experience in selling with a minimum of 3 years’ experience managing a sales team.Good judge of people and character.Demonstrated strong leadership qualities.Superior communicator.Ability to spot and respond to problems and opportunities quickly.Creates effective sales strategies.Working knowledge of research, promotion, and all current digital advertising programs.Ability to put needs of subordinates/team ahead of personal desires.Demonstrates strategic thinking beyond sales function for the development and advancement of the brand.Ability to work in a hybrid environment. 2-3 days in New York City OfficePreferencesB to B media sales experience a must.This position is exempt under the Fair Labor Standards Act and is not eligible for overtime pay.Pay Transparency Disclosure:The estimated salary range for this position is $150,000 to $225,000.The final salary offering will take into account a wide range of factors, including experience, accomplishments and location. The salary range provided should not be considered as a salary limit or cap. In addition to base salary, Crain also offers competitive benefits including retirement plan savings contributions and bonus opportunities based on individual and company performance.@adage#sales#full-time#LI-Hybrid#LI-SH1#director#USBrand Overview:Ad Age is a daily must-read for an influential audience of decision makers and disruptors across the marketing and media landscape.Created in 1930 to cover a burgeoning industry with objectivity, accuracy, and fairness, Ad Age continues to be powered by award-winning journalism. Today, Ad Age is a global media brand focusing on curated creativity, data and analysis, people and culture, and innovation and forecasting.From vital print editions to must-attend events and innovative platform offerings, its industry-leading offerings include the coveted A-List & Creativity Awards, Ad Age Small Agency Conference, and proprietary data such as the Leading National Advertisers Report from the Ad Age Datacenter.LinkedInInstagramXFacebook@adageEnvironmental Demands Where you work matters. The job posting will provide specific information on where and when your amazing work would be performed. Employee work location is determined by the needs of the specific team and may include on-site, hybrid or remote. Employee work location is subject to change. An “in-office” role would require the employee to come into the office most days with occasional flexibility to work remotely if tasks can be performed elsewhere and if the manager approves. A “remote” role would allow an employee to work from a home office that is in one of the states Crain does business in. We can only employ a remote / "work from home" employee if they reside in one of these states: AZ, CA, CO, FL, GA, IL, MD, MA, MI, MN, NV, NY, NC, OH, OR, TN, TX, VA, WA, WI, and Washington, DC.A “hybrid” role would be a mix of in-office and remote work. There may be a specified schedule for coming into the office or it could be at the discretion of the employee with the manager’s approval, subject to change. Employees who live within a reasonable commute distance from a Crain office are expected to work on-site 3 days per week.Many positions will also include work done in “the field.” Depending on the role, this may include conducting in-person interviews, attending work-related events, meeting with sources or clients. Specifics will be noted in the job posting but are subject to change as a role evolves. Employees may be exposed to adverse environmental conditions, specifically during field work. Other typical job functions are performed under conditions such as those found in general office work. Travel to cover news stories/events, meetings with clients, and to our geographically separated offices may be required. It is the nature of many positions to experience non-standard working hours and be on-call when needed for responding to email, meeting with clients, attending work-related events, story development or breaking news. Most employees perform work Monday through Friday, although early-morning, evening or weekend shifts may be required. Work schedule and travel requirements are subject to change as a role and needs evolve over time. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of many Crain jobs and are subject to change. Physical activities will include frequent in-person or virtual interactions. For most positions, it is essential to be able to remain at a desk/computer workstation for prolonged periods, perform computer-related tasks, and create/maintain documents within filing systems. Must have close visual acuity to perform an activity, such as preparing and analyzing reports and information, transcribing, viewing a computer terminal, or extensive reading. The typical physical requirements are light work—exerting up to 25lbs of force occasionally and/or up to 10lbs of force frequently and may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Some positions will have additional physical requirements, including exerting up to 50lbs of force to move and/or carry equipment, supplies, files, or other materials as the role requires. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions and meet the environmental and physical demands of the role. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)SummaryLocation: New YorkType: Full time

Service Sales Consultant (HVAC/Chiller/Maintenance) Join a dynamic and forward-thinking company specialising in innovative service solutions within the industry. Renowned for our commitment to excellence, customer satisfaction, and sustainable growth, we offer a stimulating environment where your skills can thrive. We pride ourselves on fostering a collaborative culture that values initiative, professional development, and integrity. As part of our team, you'll have the opportunity to contribute to exciting projects and build a rewarding career with a reputable organisation dedicated to making a positive impact in the community and beyond. The IREF Service Sales Representative is responsible for driving revenue growth by selling preventive maintenance agreements and service contracts. This role combines technical knowledge of Industrial Refrigeration systems with strong sales and relationship-building skills to ensure customers receive reliable, cost-effective service solutions. Responsibilities: • Prospect and generate leads through cold calls, networking, referrals, and site visits., • Identify customer needs and propose tailored IREF service and maintenance solutions., • Develop and present proposals for service contracts and preventive maintenance plans., • Negotiate and close sales to achieve monthly and annual sales targets., • Maintain client relationships by providing ongoing support and ensuring customer satisfaction., • Collaborate with service teams to ensure smooth delivery of maintenance agreements., • Track sales activities using CRM tools and prepare regular performance reports., • Stay updated on IREF industry trends, legislation, technologies, and competitor offerings. Requirements: • Proven sales experience, in Industrial Refrigeration., • Knowledge of IREF systems and maintenance practices to include ammonia and other natural refrigerant based systems., • Strong communication skills with ability to explain technical concepts to non-technical clients., • Customer-focused mindset with excellent negotiation and problem-solving abilities., • Self-motivated and goal-oriented with ability to work independently and as part of a team., • Proficiency in CRM software and Microsoft Office Suite., • Valid driver's license and willingness to travel for client meetings. Call to Action If you are passionate about sales, thrive in a customer-focused environment, and are eager to contribute to a growing organisation, we want to hear from you! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website. JBRP1_UKTJ

Field Sales Executive / Charity Fundraiser£26,400 Basic Salary + Uncapped Bonus | Realistic OTE £45,000£55,000+ | Weekly Pay Are you an experienced Field Sales Executive, Charity Fundraiser, Face-to-Face Sales Representative, Venue Sales Executive, or Customer Acquisition Specialist looking for a role where your people skills can make a genuine impact? At Charity Link, we're recruiting ambitious and motivated Field Sales Executives to represent some of the UK's most respected and recognisable charities. If you have a background in face-to-face sales, direct sales, fundraising, telecoms, utilities, venue sales, door-to-door sales, or customer engagement, this is an opportunity to combine exceptional earning potential with meaningful work. Why Join Charity Link? As one of the UK's leading face-to-face fundraising organisations, we've spent over 30 years helping charities secure the long-term support they need to change lives. Our people are at the heart of that success. What You'll Receive ? £26,400 guaranteed basic salary ? Uncapped bonuses and regular incentives ? Realistic On-Target Earnings (OTE) of £45,000£55,000+ ? Weekly pay ? Healthcare cash plan worth up to £900 per year ? Award-winning training and ongoing development ? Generous employee referral scheme ? Company pension scheme ? Exclusive discounts at over 30,000 retailers ? Long-service rewards including extra annual leave, cash gifts and enhanced healthcare benefits ? Clear career progression opportunities into senior fundraising and sales leadership roles The Role Field Sales Executive / Charity Fundraiser As a Field Sales Executive and Charity Fundraiser, you'll work at high-footfall private venues, shopping centres, supermarkets and events, engaging directly with members of the public on behalf of nationally recognised charities. Using your communication and sales skills, you'll inspire supporters to sign up for regular monthly donations or sponsorship programmes that provide vital long-term funding for life-changing charitable work. This is a fast-paced, rewarding and highly interactive role where you'll meet new people every day, build genuine connections and make a measurable difference through every successful sign-up. Who We're Looking For We're keen to hear from candidates with experience in: • Field Sales, • Face-to-Face Sales, • Direct Sales, • Charity Fundraising, • Door-to-Door Sales, • Venue Sales, • Customer Acquisition, • Brand Ambassador Roles, • Telecoms Sales, • Utility Sales, • Retail Sales, • Event Sales, • Lead Generation, • Customer Service and Sales You'll thrive in this role if you are: • Confident approaching and engaging with new people, • Resilient and motivated by achieving targets, • Positive, energetic and self-driven, • A strong communicator who can build rapport quickly, • Passionate about helping worthwhile causes, • Looking for a long-term career with genuine progression opportunities Previous charity fundraising experience is beneficial but not essential. If you've succeeded in field sales, direct sales, customer-facing roles, or lead generation, we'll provide all the training and support needed to help you excel. About Charity Link For more than three decades, Charity Link has partnered with some of the UK's most prestigious charities, helping them raise millions of pounds through professional face-to-face fundraising campaigns. Our success is built on investing in our people. We provide industry-leading training, continuous support, recognition for achievement and genuine opportunities for career advancement. When you join Charity Link, you'll become part of a supportive and experienced team that celebrates success, values hard work and helps individuals build rewarding careers in both charity fundraising and field sales. Diversity, Equity & Inclusion At Charity Link, we know that diverse teams deliver stronger results, encourage innovation and create better outcomes for the communities we support. We are committed to creating an inclusive workplace where everyone is treated fairly, respected and given equal opportunity to succeed. We welcome applications from people of all backgrounds, experiences and identities. Whether you're an experienced Field Sales Executive, Charity Fundraiser, Venue Sales Representative, or looking to bring your transferable sales skills into the charity sector, we'd love to hear from you. Apply Today Take the next step in your career as a Field Sales Executive, Charity Fundraiser, Face-to-Face Fundraiser, Private Site Fundraiser, or Direct Sales Representative with Charity Link. Earn great rewards, develop your sales career, and help some of the UK's most important charities continue their life-changing work. JBRP1_UKTJ

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

GBR Recruitment are delighted to be working exclusively with a leading Electrical Wholesaler based in Lincolnshire, exclusively recruiting for an experienced Trade Counter Sales Advisor (Electrical Specialist) to join the internal sales team. You will be the main point of contact for customers, providing advice, giving electrical products & components quotations, plus processing customer orders, liaising with them face-to-face, over the telephone & via email. This is a key internal electrical sales role, developing profitable business relationships, supporting branch sales targets (repeat customers & new), ensuring a high standard of customer service at all times, as the company prides itself in that. Duties: • Assist customers in a friendly & professional manner at the trade counter, over the telephone & via email., • Professionally handle customers electrical parts & products enquiries, process their orders, plus provide quotations promptly & accurately., • Advise customers on product selection, product availability & pricing, using your strong knowledge of electrical products & electrical product manufacturers., • Inform customers about any special electrical products offers, promotions, & in store loyalty programmes., • Successfully maintain & develop relationships with both existing & new customers to optimise electrical product sales, customer service, customer satisfaction, to ensure customer loyalty / repeat business., • Liaise with electrical product suppliers to negotiate best prices / special terms for large high volume orders & one-off orders., • Help the wider sales team produce project tenders & tender submissions., • Assist with stock management, including restocking shelves, checking deliveries & conducting electrical product stock checks. Attributes: • Strong trade counter / internal sales experience within an electrical wholesaler, MEP wholesaler or building products wholesaler, • Strong electrical knowledge (A MUST), • Strong sales & 5 star customer service skills., • A strong negotiator with suppliers & customers., • Proficient in computerised sales/order systems., • Strong commercial acumen & used to hitting sales targets. This position could suit someone working as a Trade Counter Sales Advisor, Trade Counter Assistant, Internal Sales Representative, Parts Advisor, Electrical Wholesale Sales Executive, Internal Sales Representative, Internal Sales Advisor or similar Interviews to take place immediately, apply today

Customer ServiceRepresentative.

The Customer Service Representative is responsible for delivering a high-quality customer experience by acting as the primary point of contact for customer enquiries via telephone and email. Customer Service Representative. Respond promptly and professionally to customer enquiries via telephone and

Previous experience within insurance, financial services, healthcare or another customer-focused environment would be advantageous but is not essential. FindCore are thrilled to be assisting a fast-growing customer support business with the recruitment of a Customer Support Advisor. Previous experie

As a Customer Service Agent, you will be expected to handle a variety of customer queries and processes with professionalism and confidence while reporting to a Customer Service Supervisor for support if required. We are looking for candidates to join our Customer Service Agent Team to provide suppo

Customer Service Representative. If you're ready to take the next step in your customer service career and join a team dedicated to delivering outstanding customer experiences, we'd love to hear from you. You will play a key role in delivering exceptional service to both internal and external custom

Proper Recruitment are working with a growing Mortgage broker who are looking for an enthusiastic and customer-focused Customer Coordinator to join their expanding team. If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you. This

We are seeking a proactive and customer focused Inside Sales/Customer Service Representative to join the team at our Keighley site. Sales, Customer Service, or similar roles. Cooperate with Customer Service and maintain CRM and ERP data.

Consumer Financing, Customer Engagement, Customer Management, Customer Queries, Customer Satisfaction, Customer Service, Customer Service Management, Customer Support, Data Entry, Data Interpretations, Order Processing, Problem Resolution. Are you passionate about delivering exceptional customer ser

As our Customer Service Representative, you will act as the first point of contact between Splend and our current and potential customers in Australia and the United Kingdom. Strong customer service focus and commitment to excellence. It's an exciting time to be joining us and would suit someone who

Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need, we keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are

Sales and Customer Service Representative (Part Time)Location: CorbySalary:up to £26,000 per annum pro rata plus bonusRef: 8223CS.

Requires customer service experience, MS Office, SAP, CRM systems (Salesforce), and fluency in French and English. Handle B2B customer inquiries via phone and email, liaise with internal departments, manage data in ERP/CRM systems, and address complaints.

This role focuses on quoting, closing sales, and building client relationships in an insurance sales environment, with a focus on customer service.

Seeking a part-time Sales and Customer Service Representative to assist customers and drive sales for a health sector manufacturer with a sustainability focus.

You must have ability to motivate staff and demonstrate initiative, ability to form positive relationships with service users and colleagues and to work as part of a team, ability to communicate effectively and clearly with services users, colleagues and managers both verbal and in writing with a re

Clear progression to £100k+ earnings in 3-5 years.Help transform the future of surveying with drone technology.Drones have the potential to significantly improve UK productivity.Leeds-based commercial drone supplier.Already trusted by organisations such as.Rolls-Royce, BAE Systems and the Ministry

This is an excellent opportunity for someone with strong customer service skills who enjoys working in a fast-paced environment while using their technical knowledge to provide first-class support. Italian Parts Sales Advisor Derbyshire (commutable from Derby & Nottingham) Competitive Salary + Exc

Responding to new customer enquiries and building strong relationships with existing customers. Processing customer orders accurately from end to end - receipt, stock availability, invoicing. Maintaining customer files on SAP and related software.

Person Specification Previous customer service or call handling experience. Position: Customer Service Advisor Care & Wellbeing Hub (Childrens) G2 Location: 36 Orchard Street, Lincoln, LN11XX Start Date: ASAP Contract Duration: 12+ Weeks (3+ Months) Working Hours: 37 hours per week Pay Rate: P

Responding to new customer enquiries and building strong relationships with existing customers. Processing customer orders accurately from end to end - receipt, stock availability, invoicing. Maintaining customer files on SAP and related software.

Customer Service Advisor We are looking for Customer Service Advisors to join the Children's Team within Lincolnshire County Council's Customer Service Centre. Customer Service Advisor As a Customer Service Advisor, your responsibility will be to gather detailed and accurate information from callers

In this role, you will be responsible for communicating the results of vehicle health checks to customers, identifying upsell opportunities for repair and maintenance work, and ensuring a seamless and professional customer experience, all whilst contributing towards making Stoneacre the. This is you

Support the wider branch team to achieve excellent customer service and sales performance. This is an excellent opportunity for a customer-focused individual to deliver outstanding service while supporting the day-to-day operations of a busy branch, with full training provided. Duties and Responsibi

Strong customer service and communication skills. Deliver excellent customer service in store and over the phone. Build strong relationships with customers and provide excellent service.