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Appeals Handler Salary: £23,810 (reviewed on 1st April 2026) Job Type: Full-time 37.5 hours, Permanent Location: Manchester Hybrid Due to continued growth, our client is looking to recruit Appeals Handlers to join their busy Appeals Team. This is a great opportunity to join an established organisation within the debt recovery sector, offering a supportive environment and ongoing training. This role will involve reviewing and responding to written appeals relating to private parking charge notices, analysing case information, and producing clear, professional written responses. If you have strong attention to detail, excellent written communication skills, and enjoy problem solving, this could be the ideal opportunity for you. Benefits as an Appeals Handler: Company pension scheme Monthly incentives 28 days holiday (including bank holidays) Ongoing training and development Free on-site parking Company life assurance plan Refreshments provided Smart casual dress code Hybrid working Key responsibilities as an Appeals Handler: Reviewing and responding to written appeals relating to private parking charge notices Analysing case-by-case data and gathering relevant information to assess appeals Drafting clear and professional written responses to customers Providing guidance to customers on how to submit an appeal via an inbound customer service line when required Prioritising workload effectively to manage a busy appeals caseload Working towards individual and team KPIs Maintaining accuracy and attention to detail when reviewing and updating case information Using internal systems to update records and maintain detailed case notes Skills needed as an Appeals Handler: Excellent written and verbal communication skills Strong attention to detail and accuracy Ability to analyse information and make fair, logical decisions Self-motivated with the ability to manage your own workload Strong problem-solving skills Ability to work quickly and efficiently in a fast-paced environment Confident using IT systems including Outlook, Excel, and Word Previous administration, customer service, or office experience would be advantageous but not essential Additional Information The successful applicant will be required to undertake a DBS and CCJ check prior to an offer of employment being made. If you have the experience and skills needed for the Appeals Handler role, please apply today

Customer Service Admin - Case Handler Location: Manchester (M3) Pay Rate: £14.50 per hour Hours: Monday to Friday, 08:30-17:00 (1 hour lunch) Contract: Initial 3-month temporary contract with potential to extension or perm placement Work Pattern: Fully onsite We are currently recruiting an Case Handler/Customer Service Admin to join a brilliant and well-established financial services company based in Deansgate Manchester (M3). This is a professional office-based role offering excellent long-term prospects, including the potential opportunity to secure a permanent position with access to multiple permanent benefits and bonuses. This role would suit someone competent and detail-oriented, and we are open to graduates looking to begin their career within financial services. MASSIVE focus on work ethic and attitude! Key Responsibilities: Supporting the processing of investment transfers Giving exceptional customer service through phone call, email and other methods of communication General administrative support across the business Accurate data entry and maintenance of records Processing documentation in line with regulatory requirements Managing emails and internal correspondence Ensuring all work complies with company and industry regulations What We're Looking For: A competent and reliable individual with strong attention to detail Previous admin or office experience beneficial but not essential Graduates welcome Confident using Microsoft Office and internal systems Professional attitude and ability to work both independently and within a team Must be able to pass a credit check and DBS check What's on Offer: Full-time, Monday-Friday working hours Professional role within a reputable company Comprehensive onsite training Opportunity to move to hybrid working If you're looking for a professional administrative role with long-term potential in a great company, please apply and we'll be in touch. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Ideas | People | Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. In Transaction Services, you will have the opportunity to support a range of clients by providing due diligence services to support them through events such as acquisitions, sale processes and capital markets transactions. We help to deliver successful transaction outcomes through our data-driven insights and commercial acumen. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with BDO directors and partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Technical Skills Thorough working knowledge of Transaction Services activities ACA/ACCA qualified (or equivalent), or relevant work experience. Previous staff supervision or management experience. Excellent knowledge of MS Office, in particular Word, Powerpoint and Excel. Self-starting individual who is comfortable working independently and as part of a team. Excellent interpersonal skills. Demonstrates a pro-active approach to their continuous development You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. #LI-RW1 #TJ-RW1 TPBN1_UKTJ

Platinum Travel Recruitment are seeking an experienced Spa, Fitness & Wellness Luxury Travel Consultant to join a highly successful travel company based in London, hybrid working model or fully remote if based outside of the capital. This exciting role is ideal for a driven sales professional from a luxury travel agent or bespoke tour operator with a passion for spa, fitness and wellness travel, looking for career progression with the opportunity to earn lucrative commission. Monday to Friday role, office hours. Spa, Fitness & Wellness Luxury Travel Consultant Duties: * Tailor making a wide range of bespoke itineraries across the globe to travellers. Destinations include Europe, Middle East, Indian Ocean, Africa, Indian Sub-Continent and Asia. * Handling all aspects of client service as well as liaising with partner spas and suppliers. * Making suitable recommendations following on from discussions. * Take the initiative to develop your own product knowledge. * Handling the booking from enquiry through to final documentation. Essential Requirements: * Bespoke tailormade travel experience from a tour operator or independent travel agency is essential * Have high-end travel sales skills and product knowledge * Strong passion for wellness and wellbeing * CRS / GDS experience such as Galileo or Amadeus * Meticulous attention to detail * Excellent telephone manner and will contribute to building strong client loyalty Generous commission, supportive team, Monday to Friday office hours, great working environment, travel perks and many other benefits are on offer

Call Centre Advisor Manchester 12 months contract Salary £31,500pa plus extensive benefits, details below Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identifies, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. My client is one of the world's largest custodian bank and securities services company. Businesses, communities and global economies rely on them because they prioritize client experience, collaboration, innovation and resilience. As the "bank of banks," their unique perspective, informed by one of the largest datasets in the world, powers the financial industry. They understand the best way to succeed at anything is to Consider Everything. Guided by values and behaviours focused on excellence, integrity, diversity and leadership, their global team brings unique perspectives, experiences and skills to pioneer a new generation of financial services. They a looking for a number of Call Centre Advisors to join the team on a 12 month contract with the potential to go permanent. You will be hybrid working being office based 4 days a week and 1 day from home, working normal office hours 9am-5pm. Daily Tasks include Responds to all shareholder queries received by phone, email, letter, or webchat. 80% of the role is phone based and the other 20% is investigating cases. Places telephone trades in accordance with instructions received. Take ownership of answering, investigating, and resolving all enquiries within agreed service levels and focusing on customer outcomes. Responses are fast, efficient, and accurate. Investigates errors in shareholder accounts and statements. Routes issues that cannot be addressed at point of contact to appropriate team, in accordance with documented procedures and responds to shareholder once issue resolved. Reviews daily open items to ensure proper follow-up and closure. Responsible for the quality and completion of own work. Maintain your working knowledge of all products and procedures Take accountability for your development and undertake training/ coaching identified to support delivery of high level of client service Skills and background High school/secondary school or the equivalent combination of education and background. Similar background in contact centre or client service preferred. Confident using basic Microsoft Office packages. Professional attitude Good organisational skills Please apply with an up-to-date CV which must show evidence of the above to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. You will be an integral part of Ajilon (Adecco), a FTSE500 Global organisation with over 52 clients and sole supplier to the biggest organisations in the country and the world. You will be employed by ourselves as an Ajilon Consultant working onsite with our client where you will receive a regular salary, pension contributions, holiday and sick pay, plus a number of additional benefits such as medical insurance, income protection, critical illness and life insurance, access to our discounted benefits website and library of online training materials and future career and certification opportunities. This great opportunity is being offered on a PAYE basis which means a LTD/Umbrella company cannot be used. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention

Housing Income Officer FTC | 35 hours | Hybrid (London/Manchester) We're recruiting for Housing Income Officers to join a busy Income Management team within a leading housing provider. You'll manage your own portfolio of rent accounts, working with residents to reduce arrears, agree repayment plans and protect rental income. This is a high-contact role involving regular phone work, negotiation, and case progression - including preparing matters for court and attending hearings where required. We're looking for: Experience in a fast-paced, customer-focused role Strong negotiation and communication skills Confidence handling difficult conversations Good organisation and decision-making ability Background in arrears, debt recovery or income collection (desirable) Excellent benefits package including generous pension, 28+ days annual leave, health plan and more. If you're resilient, proactive and ready to take ownership of your caseload, we'd love to hear from you

Customer Experience Specialist Manchester (Hybrid after 4 months – 3 office / 2 home) Working hours 11:30 – 20:00 Start date – 5th May Permanent We are proud to be representing a globally recognised, high-growth technology organisation that is transforming how small businesses operate. Our client is seeking a Customer Experience Specialist to join their team with a dedicated focus on supporting customers in the US market. This is an exciting opportunity to join a purpose-driven company committed to empowering small businesses through innovative technology and world-class customer support. Benefits for a Customer Experience Specialist * 23 days annual leave * 8 extra days off to cover US bank holidays * 10 days well being leave * Private healthcare * Life insurance, Income disability, and Critical Illness and more Key Responsibilities for a Customer Experience Specialist * Deliver high-quality support via phone, email, and live chat. * Resolve customer queries efficiently, ensuring clear communication and timely updates. * Escalate complex issues appropriately while maintaining ownership of the customer experience. * Guide customers through key product features and workflows ensure full utilisation. * Consistently meet productivity and quality targets. Key skills for a Customer Experience Specialist * Confident written and verbal communication * Minimum of 2 years’ experience within Customer Support role * Flexibility to work over UK Public holidays. * Experience in a tech company – desirable If you’re passionate about delivering exceptional customer experiences, we would love to hear from you. Apply here

Salary Details: £30,000-£35,000 Basic plus uncapped commission Job Title: Road Freight Sales / Account Manager Location: Hazel Grove Job Type: Full-Time, Permanent Working Hours: Monday to Friday, 8:30am – 5:00pm Salary: £30,000 – £35,000 basic (depending on experience) + Uncapped Bonus Resolve Personnel are currently recruiting for a Road Freight Sales / Account Manager on behalf of a well-established Freight and Logistics company based in Hazel Grove. This is an excellent opportunity for a motivated sales professional with experience in the Road Freight sector to join a growing business and develop long-term client relationships while driving new business. The Role: • Managing and developing existing client accounts • Identifying and securing new road freight business opportunities • Building strong relationships with customers and understanding their logistics needs • Working closely with internal teams to ensure excellent service delivery • Achieving and exceeding monthly sales targets What’s on Offer: • Basic salary of £30,000 – £35,000, depending on experience • Uncapped bonus scheme – earn 10% of the profit you bring in each month • Significant earning potential (current Account Managers are generating £30,000+ profit per month) • Full-time permanent role with a well-established logistics company • Supportive and professional working environment Ideal Candidate: • Minimum 2+ years experience in road freight sales • Strong communication and relationship-building skills • A proactive and target-driven approach • Ability to manage accounts while developing new business opportunities If you’re looking for a role with strong earning potential and the opportunity to grow within the freight and logistics industry, we’d love to hear from you. Apply now or contact Resolve Personnel for more information

Inbound Sales Advisor - Basic Salary + monthly bonus - Total package circa £30k Manchester City Centre Monday - Thursday 9am- 5:30pm Friday 10am-4pm - No weekends and a late start and early finish on a Friday! Excellent benefits package - apply to find out more! We are proud to be working with a class leading business in Manchester that is not only the largest business in industry but also one of the longest standing and most respected too. The success of the business has ultimately been built from their approach to both their customers and their staff. This is a business that will truly support your development, nurture your ability and help you become an expert in your field so that you can deliver class leading Customer Service to their customers. You will be based in the Manchester office and part of a small but highly skilled team of Inbound Sales Advisors. This is a financial services business so upholding the highest standards is imperative; whilst you will be having customer service and sales conversations you will put the customer at the heart of everything you do. On a daily basis you will handle calls to and from customers regarding a range of financial products at all times ensuring the best outcome for the customer. Previous experience in telephone-based Customer Service or Sales role is preferred, however, other Customer service and Sales experience will be considered If you have previous customer service or sales experience and live in the Manchester area, apply now

Customer Service Advisor - £30k Total Earnings £24,700 basic salary + Monthly bonus - Total package circa £30k Manchester City Centre Monday - Thursday 9am- 5:30pm Friday 10am-4pm - No weekends and a late start and early finish on a Friday! Excellent benefits package - apply to find out more! We are proud to be working with a class leading business in Manchester that is not only the largest business in industry but also one of the longest standing and most respected too. The success of the business has ultimately been built from their approach to both their customers and their staff. This is a business that will truly support your development, nurture your ability and help you become an expert in your field so that you can deliver class leading Customer Service to their customers. You will be based in the Manchester office and part of a small but highly skilled team of Customer Service Advisors. This is a financial services business so upholding the highest standards is imperative; whilst you will be having customer service and sales conversations you will put the customer at the heart of everything you do. On a daily basis you will handle calls to and from customers regarding a range of financial products at all times ensuring the best outcome for the customer. Previous experience in telephone-based Customer Service role is preferred, however, other Customer service and Sales experience will be considered If you have previous customer service or sales experience and live in the Manchester area, apply now

Job Title: Reception & Customer Service Support Location: Manchester (M26) £13.45 per hour (weekly pay) Temporary- 6 months with the potential to extend past this point Monday to Friday (Apply online only) Our Client is hiring for a reputable organisation in Manchester and is looking for a friendly, professional individual to join their team as a Reception & Customer Service Support. What you'll be doing: * Greeting visitors daily, ensuring they are booked in and met by the appropriate hosts * Maintaining a tidy and welcoming reception area with all necessary stationery and materials * Answering switchboard calls, screening, filtering, and directing them to the relevant teams * Providing ad hoc support including taxi bookings, taking deliveries, relaying messages, and managing Tannoy announcements * Receiving and distributing all post across the site * Assisting with various administrative tasks as directed by your line manager What you'll bring: * Approachable, confident, and reliable with strong customer service skills * Proficiency in Microsoft Office and Teams * Excellent communication skills, with an adaptable approach to engaging with diverse stakeholders * Resourceful and proactive, able to take initiative and handle multiple tasks effectively * Ability to maintain confidentiality and follow health and safety procedures Additional notes: * Full on-the-job training and in-house health and safety induction will be provided * You will be expected to uphold safe working practices and confidentiality at all times * This role offers a great opportunity to develop your administrative and customer service skills within a supportive environment If you enjoy creating a positive first impression and supporting a busy team, we'd love to hear from you! Apply now to join a dynamic organisation that values its people and their contributions. Brook Street NMR is acting as an Employment Business in relation to this vacancy

Customer Solutions Specialist Salary up to £28,000 DOE Location Manchester Purpose In a fast paced, global business, provide a super-duper service to new and existing clients through critical care support, by identifying "at risk" accounts and pro-actively contacting to offer support, additional training and resolving service issues relating to the software, sale or customer service. Increase engagement and retention rates and improve client sentiment and online reputation. Contribute to the business's Super-duper Service strategy whilst exceeding individual KPIs and embrace our company values with every interaction. Reports to Customer Solutions Manager Day-to-day responsibilities include but are not limited to the below: Take ownership of all service issues, identifying the root cause and offering a suitable resolution to any concerns raised Record accurate details of any service issues in Salesforce or the relevant CRM so that MI and reporting can be produced Take ownership of technical and compliance related complaints ensuring that all procedures are followed accurately and the relevant internal contacts are notified of any risk Identify and pro-actively contact "at risk" clients to promote the benefits of our products and service and encourage implementation and usage Provide feedback to sales and service agents, to help improve efficiencies, processes and promote best practice Help to improve client sentiment and online reputation by pro-actively contacting dissatisfied usersKey requirements Required skills and experience Customer service experience is essential The ideal candidate will have some soft sales skills including the ability to handle objections and make recommendations based on client needs Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast paced environment Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the businessBenefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme* after probationary period On site Gym Bright Exchange perks INDMANJ Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy

Customer Solutions Specialist Salary up to £28,000 Location Manchester Purpose Our client, a fast paced, global business, provide a software solution to business owners across the UK and Ireland. We are looking for an experienced B2B complaints handler, to resolve issues for clients, listening to the problem and offering a suitable outcome, retaining the clients business. Identifying "at risk" accounts and pro-actively contacting to offer support, additional training and resolving service issues relating to the software, sale or customer service. Increasing engagement and retention rates and improve client sentiment and online reputation. Contribute to the business' Super-duper Service strategy whilst exceeding individual KPIs and embrace our company values with every interaction. This is an amazing opportunity for anyone with the relevant experience who is looking for a fresh challenge! Day-to-day responsibilities include but are not limited to the below: Take ownership of all service issues, identifying the root cause and offering a suitable resolution to any concerns raised Record accurate details of any service issues in Salesforce or the relevant CRM so that MI and reporting can be produced Take ownership of technical and compliance related complaints ensuring that all procedures are followed accurately and the relevant internal contacts are notified of any risk Identify and pro-actively contact "at risk" clients to promote the benefits of our products and service and encourage implementation and usage Provide feedback to sales and service agents, to help improve efficiencies, processes and promote best practice Help to improve client sentiment and online reputation by pro-actively contacting dissatisfied usersKey requirements Required skills and experience Customer service experience is essential The ideal candidate will have some soft sales skills including the ability to handle objections and make recommendations based on client needs Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast paced environment Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business BrightHR Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme* after probationary period On site Gym Bright Exchange perksINDMANJ 49748LFR1 Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy

Portfolio are proud to represent our client, a Global Software company in their serach for a Retentions Specialist. Contract renewals are the main focus of this role, you will have experience in negotiating contracts, having difficult conversations, objection handling, getting clients re-invested and re-engaged and ultimately retaining the business. You will get commission for every successful renewal as well as good progression pathways. If you come from an Account Manager, recruitment or sales background and are looking for a new challenge, apply today and we'll be in touch! Day-to-day responsibilities include but are not limited to the below: Meet and exceed all monthly Save Rate targets Meet and exceed all individual KPIs Record information accurately in CRM Report on own performance weekly/ monthly/ quarterly to the Head of Retention and Customer Solutions Identify opportunities to increase contract value by discussing additional products, services and software over usage, focussing on the needs of businesses and driving product usage and engagement Work with the finance and credit control departments to retain clients experiencing financial hardship Work with the customer service team to re-engage dissatisfied clients following service issues with a view to establishing long term business relationships and customer loyalty Generate new business opportunities via referrals from existing client base or networking Maintain and improve client sentiment and online reputation by always providing a super service Take ownership of own product knowledge ensuring you are an expert in all things BrightKey requirements Required skills and experience Must have exceptional customer service skills Must have a proven record of retaining lost clients through negotiation and excellent customer service in a B2B environment Must be able to communicate with internal stakeholders at all levels Ability to work in a fast-paced environment Adaptable to change and willing to bring forward ideas to shape the future of the role Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme* after probationary period Free On site Gym Bright Exchange perksINDMANJ 50538LF Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy

Customer Services Representative - Financial Services Salary: £27,300 Location: Manchester City Centre (Hybrid: 3 days office / 2 days home after probation) Start Date: 30th March 2026 Hours: 37.5 per week, Monday-Friday - No weekends Sector: Financial Services / Investments Join a Growing, Award Winning Financial Services Organisation! We're partnering with a long established, market leading financial services provider that supports customers in managing and growing their personal investments. With nearly three decades of success and a reputation for transparency, expertise, and exceptional service, this organisation is expanding its Customer Services team in Manchester. You'll be joining a modern, purpose built office environment, working within a specialist customer support centre that handles complex, high value queries linked to investment accounts, ISAs, and pensions. This is an exciting opportunity for someone who loves helping customers, thrives in a fast paced environment, and wants real career progression. The Role As a Customer Services Representative, you will: • Handle inbound customer calls with professionalism, empathy, and attention to detail. * Understand customer needs and take full ownership of each interaction. * Support customers with products such as Trading Accounts, Stocks & Shares ISAs, and pension products (SIPPs). * Navigate multiple systems while managing complex product-related enquiries. * Work in a regulated environment, ensuring accuracy and compliance. * Build strong product knowledge that allows you to handle increasingly advanced customer queries. Progression & Development This employer offers: * A comprehensive induction and training programme to set you up for success. * A three tier progression structure - allowing you to grow, develop and increase earnings based on performance. * Ongoing support from Team Leaders and coaching across the department. This is an organisation that genuinely invests in its people. To succeed, you will need: • Strong communication skills and a passion for delivering excellent customer service. * Confidence using multiple IT systems simultaneously. * The ability to stay calm under pressure, solve problems, and make well informed decisions. * A positive, team-focused attitude with enthusiasm for learning. Experience within financial services or regulated environments is highly beneficial but not essential. If you're looking to join a respected financial services organisation that offers genuine career development, structured training, and a supportive team environment, we'd love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Airfreight Account Manager Location: Manchester Salary: Attractive Salary + Benefits & Company Car Allowance Contract: Full-time, Permanent About the Role Our client is seeking an experienced Airfreight Account Manager to join their growing team. This role is suited to someone with strong commercial acumen, excellent relationship-building skills, and a proven background in international airfreight operations. You’ll take ownership of key accounts while driving growth through proactive sales activity and exceptional service delivery. Key Responsibilities • Manage and grow a portfolio of airfreight customers, • Negotiate rates, service agreements, and commercial terms (including SLAs), • Develop new business opportunities within the airfreight sector, • Provide accurate and timely quotations, costings, and service proposals, • Build and maintain strong relationships with clients, carriers, and internal teams, • Monitor performance against SLAs and resolve service issues effectively, • Keep up to date with airfreight market trends, carrier updates, and pricing changes, • Support operational teams to ensure seamless end-to-end service delivery About You • Proven experience in airfreight account management, sales, or operations, • Strong negotiation skills and the ability to manage complex commercial discussions, • Confident managing customer expectations and high-value accounts, • Solid understanding of international freight processes, compliance, and documentation, • Strong communication, organisational, and relationship-building skills, • Proactive, target-driven, and able to work independently What’s on Offer • Attractive salary and uncapped commission structure, • Opportunity to grow within an expanding logistics business, • Supportive environment with ongoing professional development, • A dynamic role with both customer-facing and strategic elements How to Apply If you’re an experienced airfreight professional ready for your next challenge, please forward your CV and a short covering summary. TLP Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this position, your details will be submitted to TLP Recruitment and you accept our Privacy Policy. INDWMID

Field Representative Manchester Salary- £27,550 plus commission and company vehicle A leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector. Key Responsibilities • Conduct pre-disconnection visits and meter inspections., • Perform customer vulnerability assessments and safety checks., • Negotiate and facilitate payment solutions., • Attend Magistrates Court to obtain and execute Rights of Entry Warrants., • Oversee utility isolations and liaise with engineers and locksmiths., • Ensure compliance with regulatory and industry standards., • Maintain accurate and up-to-date records of all site visits., • Provide high-quality service and effective conflict resolution. Requirements • Strong interpersonal and communication skills., • Experience in debt negotiation, collections, or customer service (desirable but not essential)., • Self-motivated, proactive, and capable of working independently., • Ability to work in a fast-paced environment with deadlines and targets., • Basic IT proficiency and report-writing skills., • Flexibility with working hours. Whats on Offer • Competitive salary plus performance-based incentives., • Company vehicle provided (including private use, with tracker)., • Comprehensive training at the head office., • The chance to work remotely from home with allocated territory-based visits. This full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit. Apply today to become part of a dynamic and respected field service team

ACCOUNT MANAGER Location: Manchester (M17 1PJ) £28,000 – £30,000 + Bonus Join the Label & Print Revolution at Hague Group! Ready to take ownership of exciting client relationships, supercharge accounts with smart upselling and cross-selling, and become the go-to expert in world-class print, labels, and IT solutions? Hague Group is a powerhouse in bespoke print and labelling – delivering game-changing self-adhesive label, print and IT solutions to blue-chip clients, global banks, governments, and top brands across 50+ countries. We're innovative, customer-obsessed, and growing fast – and now we're looking for driven Account Managers to continue that momentum. Your Mission (and Why It's Awesome): Be the trusted lead contact – building rock-solid relationships and turning happy clients into raving fans. Own the full account journey: craft killer quotations, process orders seamlessly, chase components from our trusted suppliers, and hit tight deadlines like a pro. Hunt for growth: spot opportunities to upsell premium products and cross-sell game-changing solutions – boosting revenue and your bonus! Deliver WOW-level service every day – via phone, email, and client/supplier visits. Dive into a fascinating world of self-adhesive labels, print tech, and automation – with full training provided, from our dedicated team. This Role Is Perfect If You: Already have solid account management experience – especially upselling/cross-selling wins you're proud of. Thrive on customer interactions with efficiency, razor-sharp attention to detail, deadline mastery. Love solving problems fast and logically, with a confident, flexible "can-do" attitude. Communicate brilliantly – clear, professional, friendly (excellent telephone manner is a must). Are comfortable with Microsoft Office and IT in general. Have a genuine passion for outstanding customer service and helping businesses succeed. You hold a full UK driving licence. Print/labels experience is not essential. We'll train you on everything Hague-specific so you hit the ground running. What You Get Back (The Good Stuff): Competitive base £28k–£30k + realistic bonus tied to your account growth. 35.75 hour week with Early Finish Fridays (done by 3.00pm – hello weekend!) 27 days holiday + bank holidays – plus hybrid working (up to 2 days from home). Pension, Life Assurance, Employee Assistance Programme (counselling, financial/legal support). Free fruit and beverages Team bonding days Free onsite parking (M17 1PJ). A friendly, hard-working team that celebrates wins and supports each other. If you're energised by building relationships, driving results, and being part of a respected, innovative company that's been leading the print game since 1980 – this is your chance to level up your career. Apply now – send your CV highlighting your account management successes, upselling examples, and customer service wins. We're reviewing applications on an ongoing basis, so don't wait – exciting opportunities like this move fast! Join Hague Group and help shape the future of print solutions. Let's make it happen! Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful

Working at our client's modern office in Derby, you will report to the Customer Service Manager/Head of Customer Service. You will provide customers and clients with exceptional aftersales service and management of the rectification of defects. You will have a working in a customer service environme

Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. No Customer Service Representative Agent experience needed.

Customer Service Manager Permanent Monday to Friday, 8:30am – 5:30 pm Aldershot We’re looking for a proactive, hands-on Customer Service Manager who thrives in a fast-paced environment and is passionate about leading people, improving processes, and delivering exceptional customer e

Were looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. Customer Retention: Contact existing customers to discuss their renewals,. Customer Service Retention Specialist (Sales).

Provide outstanding customer service via phone and email, assisting clients with enquiries related to their conveyancing and remortgage processes.

Are you passionate about delivering brilliant customer service? Do you enjoy building relationships, solving problems, and keeping things running smoothly behind the scenes?. Customer Service Orders Processor. This is a fantastic opportunity to join a supportive, growing team where youll play a key

What we would like from the Internal Customer Service: Previous experience in a proactive sales environment Experience in the electronics manufacturing industry Knowledge of customers, competitors, and market trends is highly valued Strong communication skills The ability to travel, including inter

Show genuine passion for delivering exceptional customer service. Preparing delicious, high-quality food that delights our clients and customers. Crafting eye-catching food and counter displays that draw customers in.

Welcomes on site enquiries and potential residents in a warm and friendly manner ensuring a first impression of exceptional customer service. Actively builds strong relationships with contractors, suppliers and third parties to ensure the Resident experience is seamless and Residents receive service

Are you the calm voice people rely on when systems fail, processes confuse, or answers arent obvious? As a Customer Service Advisor, youll be the person that keeps everything moving - solving problems, guiding colleagues, and making sure nothing slips through the cracks. Your responsibilities as Cus

We are looking for a confident, customer-focused individual to join our team as a Customer Service Advisor based in Wakefield (WF2). Strong customer service skills. Customer Service Advisor – Wakefield (WF2).

My client, a fast-growing service business based in the Bury area requires a Team Leader for their Customer Service/Billing Department. Act as a key escalation point for complex metering issues and customer service challenges. Monitor performance data and provide analysis to drive efficiency and ser

This is a fantastic opportunity for someone with strong administrative and customer service skills who thrives in a fast-paced environment. You will be responsible for managing the end-to-end sales order process, ensuring orders are processed accurately and delivered on time to meet key customer ser

Previous experience in customer service. Romanian Speaking Customer Service Advisor – Temporary 6-month contract. As a growing business, this is an exciting chance to work in a thriving environment, supporting our customers day-to-day over the phone, by email and live chat.

Deliver exceptional service with prompt responses and proactive communication. Understand individual customer requirements and tailor your approach.

What you'll need to succeed Prior customer service experience in an omni-channel environment is preferred, however telephony only customer service will be considered! You will be a customer centric individual that thrives when helping people! You will be comfortably managing a varying workload,

To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. The Bilingual Customer Service Advisor will report into the German Team Leader. We are recruiting for a permanent German & English Bilingual Customer

The Customer Service Administrator is responsible for providing a friendly, timely, efficient and high quality first response triage service to all clients/stakeholders seeking support from our clients Legal Advisory Service department and/or legal teams. Customer Service Administrator.

Remote work, from home, flexible hours - great income potential.Self-employed, remote working from home, with multiple opportunities for creating an income.We are looking for self-motivated, ambitious, and out-going people who would like to be part of something bigger than themselves and help hundre

Previous experience in sales, direct marketing or customer service is not required; however previous retail, call centre, hospitality, front oh house, care, warehouse, customer service or sales experience is welcome. Entry Level Sales and Customer Service Role - Full time equivalent - No Experience

As a Customer Service Coordinator, you will be a key contributor to our client's mission by ensuring the efficient coordination of service operations that support critical medical technologies. As part of the Service Operations team (Business Operations, Service Centre & Planning, Logistics), yo

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Job Title: Customer Service Representative. Ready to build a career with one of the UK's most recognised financial institutions? We're recruiting confident and customer-focused individuals to join a dedicated customer operations team supporting shareholders and clients. As a key member of the suppor

MTrec Commercial are proudly representing our prestigious client on their search for a Customer Service Coordinator.

MTrec Commercial are proudly representing our prestigious client on their search for a Customer Service Coordinator.

Saturday for 4 hours Contract Type: Fixed-term contract Location: Brighton 25 days annual leave plus bank holidays Opportunities to grow your career Enhanced maternity, paternity and adoption leave Up to 3 paid days a year to volunteer at a charity of your choice Medical cash planKey Responsibilitie

Customer Service Sales Advisor Turn Ambition Into Achievement!. Customer Service Sales Advisor. Deliver exceptional customer service while representing leading brands.

Key Responsibilities * Handle inbound and outbound customer calls, emails, and online enquiries * Resolve customer queries relating to billing, accounts, meter readings, and service issues * Provide clear and accurate information regarding tariffs, usage, and services * Support customers

Engaging with customers and delivering excellent service. We work with leading UK brands, delivering engaging face-to-face customer experiences that drive results and create lasting connections.