Customer Service jobs in Denton - Page 9Create job alerts

Senior Aftersales Manager £50-55k Manchester We're looking for a decisive, commercially minded leader to take ownership of our Aftersales function and play a pivotal role in delivering exceptional customer outcomes. If you thrive in a regulated environment, excel at navigating complex stakeholder landscapes and have a passion for continuous improvement, this role offers the scope and influence you're looking for. What You'll Be Doing as a Senior Aftersales Manager * Taking ownership of the most complex, high‑risk and sensitive customer complaints as the final point of escalation. * Managing high‑value cases involving dealerships, lenders and customers, ensuring fair and balanced resolutions. * Driving cost‑reduction initiatives across Aftersales and Customer Care, improving efficiency without compromising customer experience. * Working closely with lenders and commercial partners to challenge costs and secure customer‑focused outcomes. * Building strong, collaborative relationships with dealerships and third‑party partners to support smooth operational delivery. * Ensuring all Aftersales activity meets FCA regulatory standards and aligns with Consumer Duty expectations. * Identifying complaint trends, operational risks and root causes, implementing improvements to prevent recurrence. * Producing clear reporting, insights and recommendations for senior stakeholders. * Leading, coaching and developing the Aftersales team, ensuring effective delegation and supporting career progression. * Championing continuous improvement across customer experience, operational performance and compliance. What You'll Need as a Senior Aftersales Manager We're seeking an experienced leader with strong regulatory understanding and commercial acumen. * A minimum of 2 years' experience in an FCA‑regulated aftersales or complaints environment, ideally within automotive. * Strong knowledge of the automotive sector, including dealer networks, repair processes and post‑sale operations. * Deep understanding of FCA regulations, Consumer Duty and best‑practice complaint handling. * A commercially driven, cost‑conscious mindset with the confidence to challenge decisions and influence outcomes. * Excellent stakeholder management skills, with the ability to negotiate effectively at all levels. * Proven leadership capability, with experience developing and motivating high‑performing teams. * Strong analytical skills, with the ability to use data and insight to drive operational improvements. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Job Title Contractor's Engineering Manager (CEM) – Telecoms / Software-Focused Systems Contract Details Contract Length: Minimum 9 months IR35 Status: Outside IR35 Start Date: ASAP Location: Predominantly remote with occasional travel to Cheadle, Stockport Overview An experienced Contractor's Engineering Manager (CEM) is required to take over an existing role due to retirement. The role supports a rail-based programme currently at GRIP 6, entering SIT/SAT testing, and centres on an Online Key Management System (OKMS). The OKMS is a software-based, cyber-secure telecoms system used by train drivers to log into operational systems. While the solution has strong software and cyber-security elements, this is not a pure software role. A telecoms engineering background is essential. Civils or signalling-only backgrounds are unlikely to be suitable. The OKMS scope represents approximately 40–50% of the workload; however, candidates with a strong telecoms background will be able to support the role full time. Key Responsibilities CEM Role & Engineering Management Act as Contractor's Engineering Manager, coordinating all engineering activities in line with the project programme and GRIP lifecycle Coordinate design and documentation deliverables to Network Rail Review and sign off all documentation submitted to Network Rail from delivery partners Manage and coordinate responses to Design Review Notes (DRNs), ensuring timely closure or document updates formally accepted by Network Rail Coordinate As-Built documentation where required Provide all required documentation for the Network Rail Health & Safety File, agreeing formats with Network Rail Provide IDC/IDR Certificates for GRIP stages 5, 6 and 7 (and 8 if required) Provide Engineering Completion Certificates (ECC) Documentation & Authoring Update and maintain the System Definition Update the Service Interface Register (SIR) with input from DDaT stakeholders Produce HSM performance reports to support NRAP Product Approval (templates provided) Maintain document control via JIRA, SharePoint and OneDrive Assurance, Safety & Compliance Coordinate with TÜV (Independent Auditor) regarding Subset compliance reports Respond to auditor queries and provide supporting evidence as required Ensure progress towards compliance with applicable subsets, supporting independent assurance for handover Support completion and acceptance of SIT/SAT Safety Letter Run checks on outstanding LDO actions prior to certification sign-off Governance, Reporting & Meetings Attend: Monthly Network Rail Contract Review meetings Monthly Human Factors Working Group meetings Chair: Twice-weekly Engineering Delivery meetings Monthly Security Working Group meetings, reviewing security documentation, residual risks and emerging issues Reporting: Provide a monthly metrics pack Provide a monthly technical debt report Security & PSO Awareness Maintain awareness of project security classifications, procedures and controls Identify, manage and escalate any security breaches promptly Support updates to security briefings and alignment with current organisational security marking systems Consult and adhere to Network Rail security correspondence and requirements Tools & Systems Obtain and use access to the following systems: Network Rail eB (document control and DRN status) Network Rail Standards Portal Network Rail Teams JIRA (document control and WPM) SharePoint / OneDrive (OKMS documentation) Project Environment The CEM will work closely with a multi-organisation delivery team including project management, service delivery, safety assurance, systems engineering, architecture, and security specialists. Essential Requirements CEM Certification (mandatory) Strong telecoms engineering background Experience delivering software-based, cyber-secure systems within regulated environments Proven experience working through GRIP stages, particularly GRIP 5–7 Experience with IDC/IDR, ECC, DRNs, and Network Rail governance processes Ability to manage multiple stakeholders and suppliers Comfortable working remotely with occasional on-site presence Desirable Rail industry experience Exposure to cyber security, key management systems, or access control solutions Experience working with independent safety or compliance auditors (e.g. TÜV) TPBN1_UKTJ

About the Role Sales Account Manager – Enterprise Network Solutions Location: Manchester, M2, City Centre (Hybrid) Package: £50,000 Bonus: OTE double base salary / + Uncapped Benefits: Pension Scheme, Eye Care, Quarterly Commission, Funded Training The Opportunity We’re looking for commercially driven Account Managers to inherit an existing client base and drive the growth of these customers through relationship building and technical consultation around suitable solutions. We are also looking to unearth new clients through strategic business networking & development. This is a high-impact role for someone who thrives on building long-term partnerships, packaging comprehensive services, and unlocking new revenue streams. About Us The business delivers comprehensive networking and IT infrastructure solutions to a diverse range of sectors including hospitality, manufacturing, transport, retail, chemical, and the public sector. Our expertise includes enterprise networking, intent-based networking, wireless solutions, LAN/WAN, Passive Optical LAN, security, structured cabling, and modern workplace solutions. As a Cisco partner, we focus on creating secure, agile, and high-performance networks. Our mission is to optimise IT resources, reduce costs, and enhance operational efficiency for our clients. We are proud of our heritage, continued growth, and our prestigious end customers, ranging from SMEs to global brands. What You’ll Do • Own and grow a portfolio of existing spending accounts, • Identify upsell and cross-sell opportunities to expand service offerings, • Lead client engagements from solution design through to delivery, • Collaborate with presales and technical teams to craft tailored wraparound solutions, • Drive new business through networking and industry engagement, • Deliver compelling proposals and presentations to senior stakeholders, • Maintain accurate account development plans and pipeline forecasts What We’re Looking For • Experience selling managed services and long-term IT solutions, • Proven success in account management and solution-based sales, • Cisco Meraki experience, • Cyber Security Experience is Advantageous, • Excellent communication and stakeholder management skills, • Technical understanding of enterprise networking and infrastructure, • Additional Cisco knowledge is a plus (training provided), • Self-motivated, resilient, and goal-oriented Why Join Us? • Work with prestigious global clients, • Manchester City Centre Location, • Flexible hybrid working model, • Clear career progression framework, • Inclusive and collaborative culture, • Accelerated Structured Commission scheme and financial incentives allowing you to double your annual take home., • Commission OTE of £50,000k

Receptionist Manchester City Centre £12.60 per hour 1.30pm to 7pm Monday to Friday An exciting opportunity has arisen at one of Manchester leading universities. They are looking to recruit a temporary Receptionist to start immediately. If you have great communication skills and a keen eye for details this could be great opportunity to get your foot in the door. Key duties: Support the Centre Manager in all aspects of the smooth running of the building and customer satisfaction To ensure that building standards are maintained, repairs/maintenance activity is logged, reported and actioned, in order to keep the building to a high standard. Provide a smooth running service of the building, be the liaison for Students on a day to day basis, ensuring all visitors receive exceptional customer service. Provide a professional and pleasant welcome to customers, callers and visitors. Order and manage stationary & equipment for the building, ensure all areas are fully stocked at all times. Control Visitors car parking ensuring the appropriate spaces are monitored throughout the day to providing a seamless service. Monitor the reception/training rooms to ensure all areas are kept clean and tidy. Log Cleaning issues/premises faults maintaining standards. Receive parcels, faxes, post etc. on behalf of staff and forward appropriately Please send your CV to Annalee Wood at Aspire Recruitment today This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our

This is an exciting opportunity for a Temporary Customer Service Advisor (Days & Nights) to provide exceptional service within the not for profit sector. This role based in Stockport requires a proactive and customer-focused individual to support clients effectively. Client Details The employer operates within the not for profit sector and is recognised for its commitment to delivering outstanding services to it's customers. Description As a Temporary Customer Service Advisor (Days & Nights) you will: Answering calls and handling call-centre type queries related to customer well-being. Providing compassionate and empathetic care to customers. Updating customer accounts within a CRM system. Ad-hoc duties as and when required. Profile To be successful in this role: Experience working within a customer service setting Can commit to an on-going temporary role with the view to go perm Confident on the phone and a positive demeanour Strong work ethic and a self-starter attitude. Team PlayerA Full UK Driving License is essential for the role & successful DBS check. Fully flexible is required for this as it does include different shifts on a 16 week rota which include days (06:00 - 16:00pm), (14:00pm - 22:30pm) and (22:00pm - 06:00am). Job Offer In return, our client can offer: Competitive hourly rate & weekly pay An opportunity to be made perm Immediate start after successful compliance checks Opportunities for professional development and growthPlease note we can only accept applications of candidates who do not need to serve notice

Easily accessible location by public transport / Free parking. A permanent, full-time opportunity, working 37.5 hours per week, Monday - Friday, 9am – 5pm. Excellent employee benefits include 25 days' holiday (+ bank holidays), healthcare benefits, annual salary review, and blue light discount card. A fabulous opportunity for a highly customer focused team leader to lead the regional branch of a Healthcare Supplies company. Join a very long established and successful family run business who are dedicated to improving people’s lives through innovative and life changing products. About the opportunity - A leading Healthcare Supplies company is recruiting for a Customer Service Team Leader to lead the daily operations of a regional dispensing centre, supervising a small dispensing team to provide the highest standards of service to patients and healthcare professionals. Key Responsibilities will include – * Leading the dispensing team to promote a positive and service focused working environment. * Managing the operations of the Dispensing Centre in line with Standard Operating Procedures. * Responsible for ensuring Clinical Governance for the Dispensing Centre. * Ensuring compliance in all dispensing practices, as well as maintaining a high level of service to retain customers using the dispensing service. * Maintain up to date knowledge of the centre's territory to include key hospitals and healthcare services, whilst actively promoting the service and maintaining a strong reputation within the patient and healthcare community. * Database management, ensuring the team maintain compliance to Data Protection and Information Governance legislation. * Regular review of staff resources; managing staff recruitment, development, and performance. * Ensure the team are kept up to date with business / procedural changes, facilitating any required training and leading continuous improvement within the centre. The role of Customer Service Team Leader will ensure strong business and customer relations are maintained, as well as being instrumental in the daily operational tasks of the Dispensing Centre. Skills & Experience Required – * A proven leader with a forward-thinking approach, you will have recent and significant team leadership / supervisory experience within an operational customer focused environment. * You will bring coaching and mentoring experience. * You will be experienced at adhering to, as well as overseeing strict operational guidelines, data protection and compliance procedures. * You will possess excellent administrative, time management and organisational skills, along with competent Microsoft Office skills. * A professional approach with excellent written and verbal communication skills. * You will take pride in building effective working relationships with the team you are leading, as well as ensuring the very best customer care, and business relations are maintained. * Whilst pharmaceutical or dispensing experience would be advantageous, it is not essential. PLEASE NOTE: Flexibility is required to very occasionally travel Head Office (Midlands) and to other Branches, as required. If you have the required skills and experience, please send your CV Application for immediate consideration. If you would like further details before applying, please call us. Thank you for your interest. We will assess your application and we will contact you if we are able to progress with considering you for the vacancy. Please note that due to the high number of applications we can receive, we are not always able to respond to each applicant individually. Please be assured, in line with GDPR guidelines - We will only store your data once we have spoken with you and the data that we hold can be viewed, amended, or deleted at any time upon your request

Client Director - Commercial Insurance Location: Manchester (Hybrid) Salary: £80K- £100K plus competitive bonus and benefits Are you an experienced Client Director with a passion for building strong relationships and driving business growth? We are partnering with a leading independent insurance brokerage seeking a Client Director to join its expanding team. This is an exciting opportunity to manage a high-value portfolio, deliver exceptional client service, and contribute to the company's ambitious growth plans. About the Role As Client Director, you will take ownership of a portfolio of commercial clients, ensuring their needs are met with tailored insurance solutions. You'll play a key role in developing new business opportunities, strengthening client relationships, and supporting the wider team to achieve success. Responsibilities Client Management Manage and grow a portfolio of commercial clients, delivering exceptional service and advice. Ensure high levels of client retention through proactive engagement and relationship-building. Provide tailored insurance solutions in collaboration with insurers and partners. Business Development Work alongside the Development Executives and wider marketing and lead generation teams to identify and secure new business opportunities within target sectors. Develop and execute strategies to achieve growth targets. Represent the company at networking events and industry forums. Leadership Support and mentor Account Executives and junior team members. Promote a collaborative and professional culture aligned with company values. Who We're Looking For Proven experience as a Client Director or Senior Account Executive within commercial insurance, ideally with experience provide insurance solutions to either the Construction, Logistics or Waste Management Strong technical knowledge across commercial insurance products. Track record of managing and growing a significant book of business. Excellent communication, negotiation, and relationship-building skills. Cert CII or above desirable. Why Join Join a growing, independent brokerage with a reputation for excellence. Enjoy a supportive, development-focused culture with clear progression opportunities. Benefit from flexibility, autonomy, and access to senior leadership support. What's On Offer Competitive salary and bonus scheme. 28 days annual leave plus bank holidays, holiday purchase scheme, and your birthday off. Hybrid working (typically 3 days in the office). Enhanced Pension and Private Healthcare. Health and wellbeing benefits, income protection, and life assurance. Paid leave for volunteering and enhanced parental leave. TPBN1_UKTJ

An amazing opportunity has become available for an exceptional Account Manager to join the industries leading EAP and OH provider. The company supports over 80,000 organisations and 15 million lives across the UK & Ireland - dedicated to providing a high standard, wellbeing service and assistance programme to businesses and employees. If you have background in Account Management, Retentions, Contract Renewal and Business development, we would LOVE to hear from you! You will have a track record of achieving targets and KPI's, as well as an eagerness to succeed and a genuine passion for providing your clients with the highest level of care and customer service. As a relationship manager, you will be responsible for your own portfolio of around 100 high value clients. You will develop and nurture your accounts to ensure client understanding and provide support with promotion through effective communication, while identifying further revenue opportunities. Duties involve day to day management of your portfolio via virtual review meetings, presentations and attending occasional on-site client events. You will negotiate renewal terms, liaise with intermediary and direct clients, provide excellent service levels, maintaining accurate client CRM records and negotiate renewal pricing whilst working toward internal KPI measures. Day to Day Responsibilities Managing a portfolio of circa 100 key EAP and Occupational Health clients based across the UK and Ireland, but predominantly in central UK. Proactive client relationship management to ensure that targets are achieved for contract retention levels and renewal of premiums issued. Project management and delivery of new client implementation, to ensure the service is fully imbedded into key corporate clients. Supporting with tender and bid exercises to represent the relationship management function. Renewal negotiations via intermediary and direct clients, always demonstrating return on investment for clients. Delivery of consultancy services to clients regarding product options specialist service such as onsite training and Critical Incident Stress Management (CISM) Identify opportunities to up-sell and actively promote additional services with a target of £20,000 new business per quarter Ensure we understand client needs and market changes, providing feedback to senior management in order to develop our proposition and remain ahead of the market. Maintain the highest standard of customer service and support to the sales and bid team. Maintain personal statistical renewal reports on a daily basis, highlighting at risk clients and further opportunities. Providing weekly renewal and activity updates What you bring to the team? An organised individual with excellent attention to detail, accuracy, and consistency. A customer service focus and committed to providing exceptional service across all channels - written, phone and face-to-face. Possess excellent interpersonal skills and be able to build rapport and trust with others to forge meaningful business relationships. Commerciality and the ability to apply knowledge in a practical, commercial manner. Excellent communication skills both verbal and written, varying style depending on the audience. Energy, commitment, and drive with dedication to the role, willingness to show flexibility when required, enthusiasm for the role and company development. Have a can-do attitude, ability to multitask and be adaptable to change with the ability to work to specific targets and deadlines. Will have a proven track record of working to key performance indicators (KPIs) Benefits 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2- and 5-years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme Cycle to work scheme Access to Employee Assistance Programme Free On-Site Gym Company incentives, access to discount schemes 49537LF INDMANJ Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role. The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity, The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth handover to the sales team. Arranging renewals with existing customers Live Chat Management: Proactively engage with customers via live chat, Responding to sales enquiries with speed accuracy and professionalism. Conduct Follow up calls and communications to ensure customer satisfaction post sale. £12.24 an hour, plus bonus (£25,467, OTE £35,000) Shifts are working 8.00am-5.00pm and 9.00am-6.00pm on a rotational basis and 1 in 5 Saturdays 9am-1.00pm (40 hours a week) Start dates Monday 22nd December 2025 and Monday 5th January 2026 The Individual Previous experience in customer service or sales ideally within a contact centre environment Excellent communications Skills – verbal and written Customer first approach Highly organised with ability to manage multiple priorities, Comfortable working in a fast-paced environment Results-oriented with a proven history of meeting or exceeding sales targets. Experience handling objections and turning dissatisfied customers into loyal ones Empathetic Persuasive and results driven, Objection handling Conflict resolution/negotiation, Attention to detail. Capable of working independently as well as collaboratively within a team. Proficient in using CRM software Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

Incident Response Specialist – Advanced Transport Operations Manchester (M2) | £32,000 | Full-time | On-site This is not a typical call-handling role. We’re recruiting for an Incident Response Specialist supporting next-generation transport technology in live operational environments. You’ll work with advanced systems, real-time data and fast-moving scenarios where precision and safety are critical. What you’ll do Support complex, real-time operational decisions Respond to unexpected incidents and route challenges Communicate clearly with technical systems and teams Help improve future performance through incident review Ideal background Emergency services, control rooms, dispatch, telecoms or operations Strong problem-solving and situational awareness Comfortable learning new systems and technology Full UK driving licence (3+ years) Package £32,000 basic Private medical & dental Life & income protection Pension, referral scheme, generous leave A rare opportunity to step into a future-facing operational role with real impact

Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Have strong communication skills and customer service skills. Are you looking for a new career in sales and customer service?.

What will you be doing as a Customer Service Administrator? Speaking with potential customers and carrying out detailed financial fact-finds Qualifying clients for affordability and suitability before passing to advisors Booking qualified appointments and managing advisor diaries Promoting the comp

As a Customer Service Representative, you'll be the friendly voice and problem-solver for shareholders - ensuring every query is handled with care, accuracy, and professionalism. Job Title: Customer Service Representative. Our client, a top name in the banking industry, is looking for enthusiastic C

What will you do as a Customer Service Adviser in Member Care?. We are looking for positive and self-motivated people to deliver a world class service to our members. Youll be taking inbound calls from customers going through an emotional timein their lives.

Customer Service Representative.

Contact manufacturing customers old and new to build relationships and sell additional products and services. Customer Service Executive – Food Packaging Location Trafford Park Salary Negotiable + commission + pension + holidays Hours Monday to Friday An exciting opportunity has arisen to join

When ERP software sits at the heart of a business, customer service isn’t a function – it’s a promise. Service Delivery / Customer Support Manager. This is a senior, hands-on leadership role for someone ready to shape how customer service and support operate across a growing SaaS business - an

Join Our Team as a Customer Service Manager! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your expertise can make a real difference? If so, we want YOU to be our next Customer Service Manager in the vibrant Logistics & Transportat

Take the next step in your career with an award-winning Removals and Storage business, supporting complex corporate and government relocations in a customer-focused coordination role. This position is well suited to candidates with a background in transport, logistics, shipping or removals, who have

This is a temporary role initially for a period of up to twelve weeks but may offer permanent opportunities for customer service superstars as the company continues to grow. Customer Services Representative. We're looking for confident Customer Services Representatives to join a growing contact cent

This is a sales-through-service role, combining empathy with performance, where success means supporting customers with care and meeting clear goals. Call potential customers (no cold leads) helping them take the right next step. Overcome barriers with customers to achieve a first call resolution wh

It involves finding solutions for our customers, keeping up to date with our services, policies andproceduresas well as staying on top of admin. The role is at the heart of the local community, supporting a wide range of customers, in a welcoming environment, where every day is different.

Customer Service Administrator Permanent Cirencester Up to £25,500 Customer Service Administrator required by prestigious client, based near Cirencester. What we are able to offer: Customer Service Administrator Enhanced Pension Bonus Scheme Private Health Cover If you are already

Responsibilities: Join our vibrant team as a Contact Centre Advisor! Your role will be pivotal in delivering outstanding customer service. All about you We're looking for enthusiastic candidates who: Have a positive, customer-focused attitude. Here's what you'll do: Handle incoming cal

Customer Service ExecutiveSalary: £26,000 - £29,000 + annual performance bonus (£2,000 - £3,000)Location: Stockport (SK4)Hours: Full-time, office-based (8am–4pm, 9am–5pm or 10am–6pm) Do you thrive in a busy, fast-moving environment where accuracy and enthus

Saturday for 4 hours Contract Type: Fixed-term contract Location: Brighton 25 days annual leave plus bank holidays Opportunities to grow your career Enhanced maternity, paternity and adoption leave Up to 3 paid days a year to volunteer at a charity of your choice Medical cash planKey Responsibilitie

Customer Service Coordinator - Transport / Distribution - Stockport - Up to £35,000. Our client are a well-established logistics company based in Stockport and due to their continued growth they are looking for an experienced Customer Service Coordinator to be based in their head office in Stockpor

As a Customer Service Manager / Contact Centre Team Leader, you will lead, coach, and develop Customer Service Advisors and Senior Advisors, ensuring high standards of customer service, performance. This is an excellent opportunity to join a growing organisation as a Customer Service Manager / Conta

The role combines hands-on customer service activity with responsibility for escalation management and process improvement, working closely with internal teams to reduce repeat issues and improve customer outcomes. Customer Service Operations Lead. Customer Service Operations Lead.