Customer Service jobs in Leeds - Page 6Create job alerts

Collating client feedback and addressing any concerns. Liaison in connection with community outreach and engagement. Final client stakeholder review and approval.

A leading luxury brand is seeking a Fixed Term Account Manager for their Boots Leeds location.This role focuses on managing a dynamic team and ensuring exceptional client experiences while upholding brand image.Responsibilities include overseeing retail operations, driving sales performance, and fos

As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. We are more than just a call centre; we are a vital support line and a compassionate ear for some of th

As an Associate Client Relationship Manager (ACRM), you will be the first point of contact for our Financial Advisers and clients, you will be working within a high performing team of CRM’s building and maintaining close relationships with both advisers and clients. Building strong and effective w

A leading medical device company is seeking an Account Manager to drive sales growth and manage customer relationships within the Urology team in North East England.The ideal candidate will have a degree in Life Sciences, experience in medical device sales, and a strong ability to adapt to changing

Join a forward-thinking company as a Customer Service Administrator in Leeds! This role offers an exciting opportunity to build a career in a growing industry. You'll be responsible for processing customer orders and managing queries while ensuring high standards of communication and attention to de

OCU seeks a Customer Advisor in Leeds to engage with customers through phone, email, and chat. Successful candidates will have excellent communication skills and previous customer service experience. The role involves addressing inquiries, handling complaints, and maintaining customer records in a C

Citation Professional Solutions in Leeds seeks a Health and Safety Consultant to join their dynamic team. Ideal candidates will hold a NEBOSH Diploma, possess excellent communication skills, and have a passion for Health & Safety. With competitive benefits such as a healthcare cash plan and 25 days

A leading PR agency in Leeds is seeking a Public Relations Account Manager to oversee client accounts and develop PR strategies. The ideal candidate will have commercial experience in PR and excellent writing skills to produce engaging content.

A global insurance company is seeking an ambitious Account Handler to join its dynamic team in Leeds. This role involves managing relationships with mid corporate clients and requires at least 5 years of experience in commercial insurance.

Candidates should have at least 2 years of experience in account handling or broking, along with strong technical knowledge of commercial insurance products and proficiency in Acturis and Microsoft Office. Get-Recruited (UK) Ltd is seeking a Commercial Account Handler based in Morley, UK. This hybri

In this role, you'll handle calls from customers and suppliers,address queries and finding tailored claims solutions to meet each customer's unique needs. Opportunity to apply to our customer service and data apprenticeship to develop skills for the future. Across every facet of our business, our te

As a Customer Service Assistant, you will be working in a fast paced retail environment where no day is the same. We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As the customer is at the heart of everything we do, you will be constantly looking

A global workwear company in Leeds is seeking an Account Manager for their Mobile Showroom in North East England. In this role, you will drive a mobile showroom to meet with potential customers, conduct needs assessments, and build relationships with distributors.

A leading service management firm in the UK is seeking a Service Delivery Manager to oversee a team and ensure exceptional service across key clients in Yorkshire. Responsibilities include financial management, compliance with health and safety standards, and leading the transition process. Competit

A global leader in electrical wholesale is seeking a Branch Assistant for their Leeds branch. This role involves providing excellent customer service at the Trade Counter, managing stock operations, and supporting the sales team with calls and order processing.

Do you want to work at the heart of one of the UK's most regarded agency that’s shaping the digital landscape with innovative campaigns?. A strong agency background in managing integrated digital accounts, including paid media, social and SEO to lead strategic conversations with clients and intern

Export – Manager Export Supervisor, Proforma Invoices, L/C’s checking terms and conditions, Liaising with Production for dispatch, Export Invoicing and Packing List, Certificates of origin, Documents to Bank, Liaising with Shippers, acquiring best shipping rates. This position covers a wide rang

This role offers the unique opportunity to earn up to 75% of your billing, choose your clients, and enjoy flexible working conditions, including options to work from home.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

The Environment Agency is committed to creating a better place for people and wildlife and as a Customer Service Advisor within the Environment Agency’s Incident Communication Service you will be joining a friendly diverse team working together to protect and improve the environment. Our teams

Red Recruitment is recruiting Customer Service Agents in Leeds to join our client, an award-winning customer management company that has achieved GOLD awards from both Investors in People and Investors in Customers. Our client partners with energy and utility providers, helping their customers experiencing financial vulnerabilities. Due to the nature of this role, you should be empathetic with good listening skills. The salary is £26,227.50 with OTE of £28,200 per annum. Benefits and Package for a Customer Service Agent: Salary: £26,227.50 per annum Hours: Monday - Friday, hours between 8am - 6pm Contract type: Permanent Location: Leeds Free parking Health and wellbeing programme Bonus scheme (monthly bonus) Overtime availability Internal recognition schemes with financial award Pension scheme 33 days annual leave (including bank holidays and your birthday) Social events including Summer and Christmas parties Support and training provided Career progression opportunitiesKey Responsibilities of a Customer Service Agent: Helping customers find a sustainable solution to managing their energy or utility bills Helping customers potentially work out an affordable payment plan Using a variety of methods, including telephone and digital channels to communicate with customers Being a good listener, with a pragmatic and empathetic approach to the customers circumstancesKey Skills and Experience of a Customer Service Agent: Warm and friendly telephone manner Experience using digital communication systems Passion for delivering a great customer experience Ability to demonstrate strong communication skills You will need an empathetic nature with the ability to understand customer needs Reliable, trustworthy, discreet and professionalism are key attributes required You must have a valid UK driving license and access to your own vehicleIf you are interested in this position and have the relevant skills and attributes required, please apply now! Red Recruitment (Agency)

Our client is currently recruiting for a Customer Liaison Officer to support a major retrofit and energy efficiency programme across the Yorkshire region. This is a temporary position for an initial 6-month period, with the potential to become permanent. The ideal candidate will be based around the Leeds area, with flexibility to travel across surrounding locations including West and North Yorkshire coastal and regional areas. This is an urgent requirement, and we are looking for someone available to interview and start immediately. Working hours: Monday to Friday, 8:00am – 4:30pm The Project You will be supporting the delivery of a large-scale sustainability and carbon reduction programme, focused on improving the energy efficiency of residential properties. The role plays a key part in ensuring residents are informed, engaged, and supported throughout the process. Key Responsibilities • Proactively manage and follow up on no-access properties, arranging appointments for surveys and works, • Build strong relationships with residents and local communities through effective engagement and communication, • Clearly explain upcoming works, timelines, and expectations to customers, • Act as the primary point of contact for residents, handling queries and concerns with professionalism and empathy, • Coordinate access to properties to ensure projects run smoothly and on time, • Resolve any access or resident-related issues, escalating where necessary, • Maintain accurate records of communications, appointments, and outcomes Requirements Essential: • Previous experience in a customer liaison or resident engagement role, • Strong interpersonal skills with the ability to handle sensitive situations, • Resilient, with excellent communication and negotiation abilities, • Competent in Microsoft Office, • Full UK driving licence Desirable: • Experience within social housing or property services

Im recruiting for an experienced Helpdesk Manager to join a leading FM and services provider on a 12‑month fixed‑term contract based in Leeds. This position is central to the effective running of the planning function across social housing repair contracts. You'll ensure engineers are efficiently scheduled, workloads are balanced, and contractual performance targets are consistently achieved. Where resource levels don't match demand, you'll escalate issues and work collaboratively with operational teams to resolve them. Key Responsibilities Lead and manage a team of Planners within the social housing repairs environment Ensure Planners are fully supported, trained, and meeting daily operational requirements Oversee holiday and sickness management to maintain service continuity Conduct monthly 1‑to‑1 performance reviews with each Planner Liaise with Supervisors and report deviations from agreed plans to the Operations Manager Record call statistics and carry out weekly and monthly performance spot checks Monitor overdue orders, order closures, cyclical maintenance tasks, and contract KPIs Produce monthly contractual reports and present them in service meetings Build strong working relationships with stakeholders and ensure KPI compliance Provide regular performance updates and improvement recommendations to the Operations Manager What We're Looking For Experience managing a team of planners or administratorsBackground in maintenance, service delivery, or repairs scheduling Strong ICT skills, including experience with handheld technology Confident people manager with strong communication and leadership skills Experience managing subcontractor supply chains Good understanding of customer care and service delivery standards Strong administrative and record‑keeping skills What's on Offer Competitive salary Pension scheme 24 days annual leave + public holidays Life cover (1.5x salary) 24/7 Employee Assistance Programme & wellbeing app Retail and brand discount schemes Gym membership discounts Cycle‑to‑work scheme Access to a wide range of learning and development opportunities If interested please apply below with your CV! RG Setsquare is acting as an Employment Business in relation to this vacancy

Ideas | People | Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our rapidly growing Private Client Team manage the tax affairs of private equity funds, unincorporated businesses, trusts, individuals and their wider families including working with many successful entrepreneurs. Alongside solving a constantly evolving range of technical challenges, working in this team involves building strong relationships with clients so you become their trusted advisor and oversee their tax affairs in line with what they want to achieve as an individual or business. We've established a strong global network that is recognised as a leader especially in looking after high net worth individuals, entrepreneurs and owner-managed businesses. You'll need excellent people skills and strong technical ability as you meet clients across the UK. In return, you'll have unparalleled access to partners and opportunities to develop your career in many different directions as you work across a truly diverse portfolio of global clients. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with your peers, directors, and BDO's partners to help clients effectively. You'll be encouraged and supported to identify and develop new business opportunities, both with existing clients and prospects, contributing to the growth of the team and enhancing delivery to our clients, for enhancing our delivery and providing additional services to our clients. We are looking for someone who: Has an in depth, up to date knowledge of taxation with experience of advising high net worth individuals, their families and wealth protection structures. Has experience of managing a portfolio of clients including control of client take-on and engagement, billings and identification of new opportunities. Is able to provide private client and trust compliance and advisory services to a wide range of clients using resource from a shared service team. Has an understanding of potential risks to the firm arising from various aspects of client engagement. Can guide and supervise less experienced colleagues. Can support, train, mentor and advise others. Will challenge current practice - driving improvements and championing change. Takes personal responsibility for own decisions and actions and those of others. Leads projects of varying scale and complexity. Is educated to degree level and is CTA and/or ACA qualified or equivalent. As part of your role you will be involved in: Looking after a portfolio of high-net-worth clients with complex needs and considering and anticipating their needs, working closely with the directors and partners delivering a client-centric service. Your role will include control of WIP, recoveries and billing. Advising on a range of tax matters, including succession planning and restructuring projects, as well as review of complex UK tax computations and returns. Developing and maintaining relationships with clients as appropriate to ensure the firm has the confidence of the client. Identify risk and technical matters, as well as business development opportunities to the Partner, whilst exercising judgement within agreed parameters. Ensure that the firm's quality control procedures are adhered to. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. TPBN1_UKTJ

Legal Recoveries Associate Salary: From £25,165 depending on experience, raising to £26,200 after 12 months when you're fully performing in role, plus a quarterly performance related bonus of up to 20% Location: Leeds, Thorpe Park, Hybrid Shifts: Hours between 9.00am - 6.45pm, including a 1 in 4 Saturday rotation (9.00am-1.00pm). Start dates: Looking for a new start? We have a start date in June with assessment centres running across April and May. Join us as a Legal Recoveries Associate in our Litigation department, this means working together to navigate our customers' journey and bring people back to financial health. Working towards KPI's, you'll speak to customers over the telephone about their accounts, taking time to fully understand each customer's situation to help them find the right way forward. Possible outcomes could be setting up affordable payment plans, in conjunction with any litigation processes, you'll also help with any queries and conduct regular reviews to ensure payments are still suitable. The role can be challenging as some customers may be in vulnerable situations, but you can make a real impact on peoples' lives. What we are looking for: Enthusiasm, passion, and dedication. Resilience and adaptability to change. Strong communication skills A desire to help each customer in the most compassionate way. The ability to motivate yourself to achieve your goals every day. Ideally you would have a customer service experience and if your background is in sales, retail or any kind of customer facing role then you could be the one we're looking for!If you're excited about this role but don't meet every requirement - don't worry, still apply. Your unique perspective could be just what we're looking for. What you'll get: A performance related quarterly incentive bonus where you can earn up to an additional 20% of your quarterly earnings. A discretionary annual bonus for a job well done, earn up to 10% of your annual salary. 3% flexible benefits that you can tailor to suit your lifestyle, whether that's extra cash, more holiday, or added health cover. Hybrid working for the best of both worlds-collaboration and focus. Free onsite parking, saving you time and money. Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more-giving you more time for what matters most. Peace of mind with life assurance that supports your loved ones, no matter what. A culture that celebrates you and supports your wellbeing - with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best. Encouragement to be your authentic self at work by joining one of our vibrant employee networks-like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you. So, who are we? We're Overdales Legal. Regulated by the SRA, we're one of the largest providers of specialist debt Litigation services in the UK. We're a proud member of Lowell Group. We're on a mission to make credit work better for all. We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways. According to The Sunday Times, we're one of the best places to work in the UK, (we're proud to be on their 'Best Places to Work' list for the second-year running). Why? Because of the people who work here. Warm, welcoming, and super-talented. It's our people that make us great. We celebrate and share success, learn from failure, embrace change, and savour challenge. Join us and from day one you'll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you'll be making a difference to the lives of millions of people going through tough times. Ready to join us? At Lowell, we're committed to helping you grow-both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive. We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability - if you're passionate about making credit work better for everyone, we'd love to hear from you. Our strength lies in our people, and we're proud to build inclusive teams supported by benefits that help everyone succeed. Apply today-be part of something meaningful. If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team, who'll be more than happy to support you. #HYBRID

Job Title: Customer Service Coordinator Part time Part time 20 hours flexible Location: Leeds (LS3) onsite About the Company Our client is a long-established international manufacturer in the chemical sector, supplying products used across a wide range of industries. Their Leeds site is a key part of the operation, known for its team-focused culture, high quality standards, and strong relationships with customers across the UK and globally. The Role This is a varied, fast-paced role where you'll be the main point of contact for customers. You'll manage orders from start to finish, keep customers updated, and work closely with internal teams to make sure everything runs smoothly. What You'll Be Doing Handling customer enquiries and processing orders accurately Keeping customer records up to date Working with internal teams to make sure orders are delivered on time Dealing with queries, complaints, returns, and recalls Supporting with credit control, including chasing overdue payments Producing reports for the sales team and raising purchase orders Helping with general admin, calls, and occasional reception cover What We're Looking For Experience in a customer service or similar role Strong communication skills and a friendly, professional manner Good organisation and attention to detail Comfortable using IT systems and Microsoft Office Someone proactive who enjoys solving problems and helping customers What's on Offer £30,000-£32,000 pro rata depending on experience A stable business with an international reach Supportive team and a role with plenty of variety Monday - Friday 20 hours Interested? Get in touch to find out more

EDSB Compliance Solutions are national providers of Fire & Security, Electrical, Mechanical and Building Services. From Design and Specification through to Installation and Maintenance, our focus is to deliver compliance, alongside an unbeatable level of service. We work nationally across the UK and we pride ourselves on being a flexible, client focused organisation responding quickly and efficiently to our clients needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times. We are seeking an experienced Gas Suppression Service Engineer / Room Integrity Tester to join our growing team. This role will involve working across a variety of sites including data centers and commercial premises. You will be responsible for servicing and fault-finding on gas suppression systems, as well as carrying out room integrity testing (door fan tests) and associated small remedial works. This role will include but not limited to the items below: Carry out maintenance of gas suppression systems (FM-200, Novec 1230, IG systems) Perform Room Integrity Testing (RIT) using Retrotec Analyse RIT results and provide recommendations for sealing works and PRV sizing Conduct full cause & effect testing of fire alarm and suppression systems (including shutdowns, interfaces, and outputs) Diagnose and rectify faults on fire alarm control panels and suppression systems Verify correct operation of detection systems, release mechanisms and interface signals Inspect and assess pressure relief vent (PRV) performance (positive & negative pressure requirements) Produce detailed service reports, test results, and compliance documentation Liaise with clients on-site to explain system performance, failures, and remedial actions Support installation and upgrade work where required Ensure all works are carried out in line with relevant British Standards and industry best practice Work safely in a variety of environments Required Skills: Strong knowledge of gas suppression systems (e.g. FM-200, Novec 1230, IG55/IG541) Experience with room integrity testing (door fan testing using Retrotec) Ability to understand RIT results (leakage, hold time, PRV sizing requirements) Understanding of cause & effect operation for fire alarm and suppression systems Fault finding on fire alarm panels and suppression control panels Knowledge of pressure relief vent (PRV) requirements (positive & negative pressure) Basic electrical fault-finding (voltages, circuits, inputs/outputs) A good understanding of the Standards which relate to our Industry and the systems we install is required Excellent customer relations are a must as the role will often include the individual being in a customer facing environment Good communication skills are required as most of the role will involve being on the telephone with customers and staff within the business, e.g. engineers, admin, sales and management teams A good understanding of Health and Safety will be an advantage although not a necessity A willingness to travel to locations across the country Desirable Knowledge of aerosol systems Familiarity with Retrotec equipment and reporting software FIA units or relevant fire qualifications Working hours are 08:30 to 17:00 with a 30 minute lunch break. Salary will be discussed at interview stage. TPBN1_UKTJ

Technical Account Manager - Commercial Vehicle Components A career step for commercial vehicle, truck and HGV technicians seeking a customer‑facing role If you're a commercial vehicle, truck or HGV mechanic or technician looking to move away from the tools while still applying your technical expertise, this role offers a strong and well‑supported next step. A global commercial vehicle components manufacturer is recruiting a Technical Account Manager to support their aftermarket distributors across the North of England, Scotland and Northern Ireland. You do not need previous sales experience. What matters is your technical understanding of commercial vehicle and HGV systems, your diagnostic mindset and your ability to build rapport with customers. Full training and ongoing development will be provided to help you build confidence on the commercial side. This is a field‑based position where you will continue to use your technical background, supporting customers, resolving issues and representing a respected brand within the commercial vehicle aftermarket. What's on offer • Salary: £36,000-£47,000 basic (DOE) * Benefits: Company bonus scheme, company car * Field‑based role covering Northern England, Scotland and Northern Ireland (with overnight stays) * Ideal home locations: Leeds, Bradford, York, Darlington, Middlesbrough, Penrith, Carlisle, Durham, Newcastle‑upon‑Tyne Key responsibilities With full training and support, you will: • Visit distributors, workshops and fleet customers to provide technical guidance on commercial vehicle and truck components * Troubleshoot issues, support diagnostics and help customers maximise product performance * Build strong relationships and act as the trusted technical contact for your region * Support commercial discussions, including pricing conversations and annual reviews * Share market insights, product trends and competitor activity within the commercial vehicle sector * Collaborate with the wider technical support network to resolve complex technical cases * Maintain accurate CRM records and produce customer reports About you This role would suit a: • Commercial vehicle, truck or HGV mechanic or technician with strong technical knowledge of vehicle systems, components or diagnostics * Professional with experience in a workshop, technical support, parts, fleet maintenance or similar environment * Technician looking to develop commercially while staying close to the technical side * Confident communicator who can engage effectively with customers * Proactive, organised and solutions‑focused individual If you enjoy problem‑solving, supporting customers and working out in the field - and you're ready for a long‑term career path beyond the workshop - this role offers a well‑supported transition for commercial vehicle, truck and HGV technicians. Register your interest Job Reference: 4336KBB - Technical Account Manager - Commercial Vehicle Components Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide. Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you. Note we are not able to provide sponsorship for this role.

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Groups overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. We are now looking for a Guest Service Manager to join our dynamic team here at Radisson Hotel Group! We focus on you as a person, your skills, talents, and passion not only on your resume. Because mindset is what its all about. And you can grow the rest with us. That's a promise! What We Offer Our Guest Service Manager We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes: Special rates for our team members, and friends and families while travelling and staying in our hotels We take our We grow talent, talent grows us culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all Contributory pension scheme and Life Assurance Complimentary meal on duty Uniform Access to the Employee Assistance Programme through UNUM Fantastic opportunities to progress 28 days holiday for full time team members Free use of our leisure, pool and gym facilities at off-peak times *where applicable The Guest Service Manager Role Our guest relations team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests. Our Guest Service Managers love the hustle and bustle of life! Its not just about check-in and check-out, or serving cocktails in the bar. Its the variety of everything in-between and being an all-rounder You will be our guests superhero ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level You will exude patience, empathy and have the personality to host the show As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the guest services department As Guest Service Manager , you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do! Qualities We Are Looking For In Our Guest Service Manager Flexibility and a positive, Yes I Can! Attitude An eye for detail Is a creative problem-solver Passionate about creating extraordinary service Ability to work as part of a team to ensure guest satisfaction Strong verbal communication skills Experience in a similar position is beneficial but not essential Become part of the world of Moment Makers , we are looking forward to getting to know you! The Radisson Blu Hotel in Leeds is set in a meticulously restored building that once served as the main office of the Leeds Permanent Building Society. This grand building has preserved its original art deco style. Located in The Light shopping and entertainment complex, our Leeds city-centre hotel offers easy access to bars, restaurants and shops, plus attractions such as the First Direct Arena. Unwind in one of 147 stylish rooms and suites, complete with amenities such as minibars and flat-screen televisions. The on-site Fire Lake Grill House and Cocktail Bar boasts an open kitchen and a great selection of grilled dishes, unique starters and handcrafted drinks. Take advantage of the free high-speed wireless Internet during your stay, as well as a discounted pass for the nearby Nuffield Health Leeds Fitness and Wellbeing Gym. If youre travelling for work, ask the staff about our business centre. Our planners can help choose the best venue for work events from one of 10 meeting rooms. TPBN1_UKCT

Internal Sales Coordinator - Join a Fast-Paced, Customer-Driven Team! Howden Are you a natural communicator who thrives in a busy, fast-moving environment? Do you enjoy building relationships, solving problems, and driving sales success? If so, we've got an exciting opportunity for you! We're looking for an Internal Sales Coordinator to become a vital part of our dynamic team. This is a varied, high-impact role where no two days are the same-perfect for someone who loves multitasking, engaging with customers, and making things happen. What You'll Be Doing As a key link between our customers and internal teams, you'll: Build strong, lasting relationships with customers and deliver outstanding service every time Process orders efficiently within a fast-paced manufacturing environment Manage a diverse product range including roofing, civils, and insulation products Collaborate with teams across the business to ensure smooth delivery and service Proactively identify sales opportunities, generate leads, and follow up on quotes Upsell products and help maximise revenue across our portfolio Coordinate deliveries, optimise transport efficiency, and keep customers informed Handle queries and complaints with professionalism, urgency, and care Gather customer feedback and use insights to improve service and satisfaction Provide support across the team, including holiday cover when needed What We're Looking For You'll be someone who: Loves interacting with customers and building strong relationships Has excellent communication skills-both written and verbal Is highly organised with exceptional attention to detail Can stay calm under pressure and handle challenges confidently Is proactive, self-motivated, and thrives in a busy environment Works well with others and builds positive internal relationships Is flexible and able to adapt to changing prioritiesBonus points if you have: Experience in sales, customer service, or account management Knowledge of manufacturing or construction industries Familiarity with Microsoft Outlook, Excel, and ERP systems (especially AX) Upselling or business development experience Your Profile Eligible to work in the UK Positive, professional, and driven to deliver results Strong time management and planning skills A team player with a "can-do" attitude Why Join Us? Be part of a supportive, collaborative team Work in a varied and engaging role where your contribution matters Enjoy flexible working options Opportunity to grow your skills in sales, customer service, and operations Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

Michael Page have registered a new exciting Permanent Legal Client Advisor Position to work for a reputable organisation in central Leeds to start asap due to expansion. No experience is required for the position full training will be provided if you are passionate about helping and supporting customers and thrive in busy environments we would love to hear from you! Immediate interviews being held! Client Details Michael Page have registered a new exciting Permanent Legal Client Advisor Position to work for a reputable organisation in central Leeds to start asap due to expansion. No experience is required for the position full training will be provided if you are passionate about helping and supporting customers and thrive in busy environments we would love to hear from you! Immediate interviews being held! Description As a Legal Client Advisor you will be supporting with the caseload for existing clients you will be the first point of contact for any enquiries ensuring a seamless process and working towards service level agreements. You will be chasing up documentation and details required for each file processing these accordingly and updating the case management system with the progress. The role will also involve working closely with external third parties and you will work as part of a team to ensure completion of each case in a timely manner. Profile No experience required for the role if you enjoy helping clients and thrive in busy environments we would love to hear from you! Job Offer Salary of £25000+ monthly bonuses+ excellent training and support+ structured career path in place+ sponsorship of further education and qualifications+ exceptional benefits package+ hybrid working+ central location in Leeds+ no shift patterns or weekends+ 9am-5.30pm+ superb offices+ collaborative team and environment+ regular socials and incentives+ plus immediate interview

Join a leading property services contractor in a rewarding role that directly supports residents and communities, on an initial 6-month contract with strong potential to become permanent. This Customer Liaison Officer position offers the opportunity to work across Yorkshire, supporting a large-scale retrofit and sustainability programme improving homes and energy efficiency across the region. You’ll play a key role in delivering resident-focused engagement, ensuring customers are fully informed, supported, and confident throughout the works being carried out in their homes. This is a fantastic opportunity for someone who thrives in a people-facing role, enjoys problem-solving, and takes pride in delivering excellent customer service. We’d love to hear from anyone with experience as a Customer Liaison Officer, Resident Liaison Officer, Tenant Engagement Officer, Housing Officer, or in a similar customer-facing role within housing, construction, or property services. As a Customer Liaison Officer, you will be: · Proactively contacting residents to arrange access for retrofit surveys and following up on no-access properties · Acting as the main point of contact for residents, handling queries and concerns with empathy and professionalism · Delivering clear, timely communication to residents about upcoming works and project timelines · Coordinating access arrangements to ensure works are completed efficiently and on schedule · Building strong relationships within local communities to support engagement and programme success · Resolving resident issues promptly, escalating where necessary to maintain service delivery · Maintaining accurate records of all communications, appointments, and resolutions I’d love to speak to anyone who has: · Previous experience in a Customer Liaison / Resident Liaison or similar role · Strong communication skills with the ability to handle sensitive situations confidently · A proactive and resilient approach, with strong negotiation and problem-solving skills · Excellent organisational skills and the ability to manage a busy and varied workload · Good IT skills, including Microsoft Office and maintaining accurate records Key requirements for this Customer Liaison Officer role: · Full UK driving licence and willingness to travel across Leeds, Bradford, Scarborough, and North Yorkshire · Availability to start immediately · Experience within social housing or property services (desirable) The role is offering the following benefits: · · Full-time hours (Monday to Friday, 8:00am – 4:30pm) · 6-month contract with strong potential to become permanent · Opportunity to work on a meaningful retrofit and sustainability programme · Supportive and collaborative working environment Pay Rate: £18.00 per hour Travel & Location This role is based across Yorkshire, covering Leeds, Bradford, Scarborough, and surrounding North Yorkshire areas. A full driving licence is essential due to the travel requirements. If this Customer Liaison Officer role sounds like your next opportunity, please apply now or contact Ryan Stewart on (url removed) or call (phone number removed)

Digital & Growth Marketing Manager (Fan Revenue / Subscriptions) An exciting opportunity for a data-driven digital marketing and growth professional to lead fan monetisation, CRM strategy, and revenue growth across multi-channel platforms, driving subscriptions, engagement, and commercial performance. If youve also worked in the following roles, wed also like to hear from you: Fan Revenue & Growth Manager, Digital Marketing Manager, Growth Marketing Manager, CRM Manager, Audience Development Manager, Subscription Marketing Manager This role is known internally as a Fan Revenue & Growth Manager SALARY: Competitive + Benefits LOCATION: Leeds, West Yorkshire (LS2) - Office Based JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Digital & Growth Marketing Manager to drive digital marketing, CRM strategy, and audience monetisation across a global sports media environment. As a Digital & Growth Marketing Manager you will own the full fan journey, from social media engagement and data capture through to subscription conversion and long-term retention. You will connect content performance with commercial outcomes using analytics, automation, and targeted campaigns. Working as the Digital & Growth Marketing Manager you will lead growth marketing initiatives, optimise conversion funnels, and activate customer data platforms to maximise revenue, engagement, and lifetime value across digital channels. DUTIES Your duties as the Digital & Growth Marketing Manager include: Fan Revenue Strategy: Own and optimise the full monetisation funnel from awareness to conversion and retention CRM & CDP Management: Configure audience segmentation, workflows, and lifecycle campaigns within the data platform Acquisition Campaigns: Deliver performance-driven digital marketing campaigns across paid social, PPC, and SEO channels Conversion Optimisation: Improve subscription journeys, trial conversion, and customer onboarding processes Data Analysis & Reporting: Monitor KPIs, analyse funnel performance, and deliver actionable insights Content & Commerce Alignment: Collaborate with content teams to ensure engagement drives measurable revenue outcomes Retention Strategies: Implement churn reduction, loyalty programmes, and re-engagement campaigns Digital Platform Optimisation: Enhance websites, apps, and user journeys to improve engagement and conversion Partnership Activation: Work with stakeholders and partners to drive traffic, audience growth, and revenue opportunities Team Leadership: Lead and develop a small team to deliver high-impact marketing and growth initiatives CANDIDATE REQUIREMENTS ESSENTIAL Previous experience in digital marketing, growth marketing, CRM, or audience development Hands-on experience with a Customer Data Platform or marketing automation tools Proven experience of managing paid media campaigns including social, PPC, and digital advertising Strong analytical skills with experience using data to drive performance and optimisation Experience with conversion optimisation, A/B testing, and funnel analysis Excellent communication and stakeholder management skills Experience using analytics tools such as Google Analytics or similar platforms DESIRABLE Experience within sport, media, entertainment, or subscription-based businesses Understanding of subscription models, retention strategies, and lifetime value optimisation Experience collaborating with content or creative teams Knowledge of app store optimisation and digital product growth Awareness of global digital media trends and fan engagement strategies BENEFITS Competitive salary 33 days holiday (including public holidays) Pension contribution Flexible working options Wellbeing programme and employee assistance Regular social events Free subscription to a major sports streaming platform Applicants must have the right to work in the UK APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14646 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Leeds, West Yorkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ TPBN1_UKTJ

We are seeking a detail-oriented Sales Order Processor to join a fast-paced retail customer service team. This role focuses on ensuring the accurate and efficient processing of sales orders while maintaining a high level of customer satisfaction. Client Details This opportunity is with a medium-sized company operating in the retail industry. They are committed to providing exceptional products and services to their customers, supported by a dedicated and professional team. Description Liaising with wholesale and retail customers in a professional and timely manner Processing customer orders accurately and efficiently Issuing invoices and maintaining accurate order records Providing customer support via WhatsApp, email, and other communication channels Answering customer questions and resolving issues in a clear and professional manner Ensuring customer orders are packed, processed, and dispatched on time Assisting with packing and operational fulfilment as required Monitoring order progress and helping to troubleshoot delays or delivery issues Supporting stock coordination and general supply chain management Assisting with the movement of goods through the order fulfilment process Helping maintain accuracy across inventory, orders, and dispatch records Working closely with internal teams to ensure smooth operational flow from order receipt through to deliveryProfile A successful Sales Order Processor should have: Previous experience in office administration, operations, customer service, or order processing Strong organisational skills and excellent attention to detail Good written and verbal communication skills Confident using email, WhatsApp, invoicing systems, and general office software Comfortable carrying out both clerical and practical hands-on tasks Ability to manage multiple priorities and work efficiently under pressure A proactive and solutions-focused approach Experience supporting stock control, fulfilment, or supply chain activity would be advantageous Experience working with both wholesale and retail customers is desirableJob Offer Competitive salary ranging from £26,000 to £30,000 per annum. Permanent position with opportunities for career development. Free on-site parking and office close to main public transport links. Supportive and collaborative working environment within the retail industry. Potential additional benefits to be discussed at the interview stage.If you are a motivated Sales Order Processor looking for a new challenge, we encourage you to apply today

Job Title: Customer Service Advisor Location: Morley, Leeds (LS27) Salary: £12.71 per hour Hours: Monday to Friday, 37.5 hours per week (30-minute lunch break) Job Type: Long-term Temporary (Potential for Permanent) Start Date: ASAP (with flexibility for the right candidate) About the Role: We are currently recruiting for a Customer Service Advisor to join a busy, full-time, office-based team in Morley, Leeds. This role is working on behalf of a security services provider, handling inbound calls from members of the general public (B2C). This is an excellent opportunity for someone who thrives in a fast-paced environment and is confident managing a variety of customer interactions, including more challenging conversations. Key Responsibilities: Handling inbound customer calls in a professional and efficient manner Responding to customer queries and resolving issues Managing complaints and difficult conversations with confidence Returning customer calls as required Accurately taking and processing customer details, including bank information Delivering a high level of customer service at all times About You: Previous experience in a customer service role is essential, such as: Call Handling Complaints Handling Inbound Customer Service Internal Sales Receptionist roles Strong communication and listening skills Resilient and “thick-skinned” with the ability to handle challenging situations Professional, reliable, and customer-focused Comfortable working in a fully office-based environment What’s on Offer: Competitive hourly rate of £12.71 Monday to Friday working – no weekends Onsite parking available Opportunity for a long-term role with potential to become permanent Interested? For more information or to apply, please contact: Shannon Clough (phone number removed) We are looking for someone to start as soon as possible but are happy to wait for the right candidate

Join the team of a respected national company that supplies specialist equipment to the construction industry. Our client has a great reputation in the industry and is seeking an enthusiastic, experienced, and flexible all-rounder to work as part of a busy hire desk team within a supportive and friendly company. About the job Hire Desk Controller Leeds £28-34k Depot Based What You’ll Get * £28-34k salary * Excellent additional benefits * 25 days holiday + Bank Holiday * Career progression & professional development opportunities Role & Responsibilities * First point of contact for customer enquiries * Responsible for receiving orders and collections of equipment. * Calculating and supply of quotes * Planning transport for deliveries and collections * To proactively work with all departments * Dealing with damages and calculating costs. * Full training on product range will be given. Skills & Experience Required * Hire desk experience is desirable but not essential * Strong organisational and problem-solving skills * Excellent written and verbal communication skills * Office based customer service and admin experience

Employment/Education Service Manager (Prisons) Across North and West Yorkshire Up to £42,000 Full-time, Permanent The Role: We are looking for a Service Manager to lead the delivery of the CFO Evolution Activity Hubs within a custodial setting based in HMP Wealstun with regular travel to HMP Leeds, HMP Askham Grange, and HMP Newhall. This is a leadership role, overseeing a team of delivery and support staff to ensure high-quality services for participants. Working closely with prison staff, stakeholders, and employers, you will drive performance, develop strong local partnerships, and support individuals in custody to prepare for release and achieve positive outcomes. Key Responsibilities Lead and support a team of prison-based delivery and support staff to meet contract targets. Ensure participants are placed into jobs or learning opportunities and sustained in these outcomes. Manage service delivery in custody, working closely with HMPP staff and other stakeholders. Oversee health and safety within custodial environments. Build relationships with employers to meet recruitment and training needs. Take responsibility for P&L results, including income targets, productivity, and costs. Develop local partnerships to ensure a wide range of provision and participant referrals. Ensure high-quality, compliant services with robust audit trails. Drive continuous improvement in delivery, systems, and quality. Maintain knowledge of policy, market intelligence, and opportunities. Deliver services with integrity, always meeting Health & Safety requirements. About You Strong people management experience, including direct management in prisons, probation service or working with ex-offenders. Proven ability to achieve performance results. Confident communicator, able to present to prison staff, governors, and stakeholders. Skilled at report writing and fluent in ICT use. Good understanding of the justice sector, HMPPS, and CFO Evolution programmes. Knowledge of people management principles, labour markets, and relevant national/local policies. Resilient, results-driven, and able to work under pressure. A strong team player with the ability to build partnerships and networks. Skills Required Effective leadership and staff management. Excellent organisational and financial management skills. Strong communication and networking abilities. Ability to interpret MI and financial information to support decision-making. Commitment to the values of integrity, empowerment, collaboration, and positive impact. Additional Information This role requires a Disclosure and Barring Service (DBS) check and enhanced security clearance. It is a legal offence to apply if you are on the Barred List. If this sounds like the perfect role for you then please submit your CV. This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time. TPBN1_UKTJ

Support Team Leader / Service Manager Supported Living - Adults Learning Disabilities, Mental Health & Complex Needs 9 Bed Supported Living over two supports Leeds, United Kingdom (LS26 and LS15) Salary: £34,000 - £34,000 per annum Hours: 40 hours per week We are recruiting for an experienced Support Team Leader / Service Manager to oversee a 6 bed supported living service for adults with learning disabilities, mental health needs, and some physical disabilities . This is a fully staffed, well-established service, and we are seeking a true leader • not just a manager. The Role As Support Team Leader / Service Manager, you will play a pivotal role in the day-to-day leadership and development of the service. You will lead, support and inspire a team of support staff to deliver consistently high standards of person-centred care while ensuring full regulatory compliance. Key Responsibilities Lead, manage and motivate a team of support staff Provide effective supervision, guidance and support to ensure high-quality care delivery Oversee recruitment, induction, training and ongoing staff development Ensure compliance with CQC standards, policies and procedures Build positive, professional relationships with individuals we support, their families and external professionals Monitor and review care plans, risk assessments and support strategies Work collaboratively with internal teams and external stakeholders Manage budgets, resources and administrative responsibilities efficiently Essential Experience & Qualifications Proven leadership experience within a CQC-regulated setting Experience working with adults with learning disabilities and/or mental health needs A leadership-focused approach, with the ability to inspire and develop staff Level 5 Diploma in Health & Social Care (or working towards / willing to complete within an agreed timeframe) Strong knowledge of relevant legislation, safeguarding and best practice Full UK driving licence and access to own vehicle Benefits Ongoing training and professional development Clear progression opportunities within a growing organisation Pension scheme Employee Assistance Programme If you are a passionate, values-led leader who is committed to delivering outstanding outcomes for people with learning disabilities, we would love to hear from you. #LEEJP TPBN1_UKTJ

Customer Service Advisor Certain Advantage is hiring for a Customer Service Advisor for a fantastic client based in Leeds city centre. The role is on a permanent basis, with excellent benefits. £27,300 Start date Monday 23rd March 2026 The Role: We’re looking for an enthusiastic Customer Service Advisor to join a leading Financial Services client in Leeds.This is a great opportunity for someone with a passion for customer service and enjoys building relationships with new customers every day. Key Responsibilities: Handling a high volume of inbound calls Dealing with complex queries and complaints Building relationships with customers every day Taking ownership of each personal call or query Managing multiple tasks Able to provide the exceptional customer service to customers via phone, email, live chat, and social media Office based in Leeds city centre for first 6 months and then (2 days a week at home and 3 days in the office) hybrid model.once probation is passed. The role is 37.5 hours per week Monday to Friday. Shift patterns include 7.45am-4.15pm; 8.30am-5.00pm, 9.00am-5.30pm, 9.15am-5.45pm on a rotational basis. Successful applicants will be required to undergo a DBS and credit check. The individual We’re looking for people who have: Strong ability to build rapport with customers across multiple communication channels. Confident IT user, comfortable navigating a variety of internal systems. Capable of working independently, making sound decisions, and escalating issues appropriately when required. Skilled at multitasking, managing several systems and processing information efficiently while engaging with customers. Eager to learn, develop, and continuously enhance skills. Committed to delivering an outstanding customer experience via telephone, written communication, and social media platforms. Able to provide accurate customer information, manage account access, respond to enquiries, and resolve complaints effectively. Be customer- focused Excellent listening and communication skills Experience of working in a regulated environment ideally Financial Services but not essential. Excellent attention to detail Resilience Ability to work in a fast-paced environment Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

Pertemps are currently working with a global financial services organisation, who are looking for Customer Solutions Agents to join their busy team. If you are an outcome focused and confident individual then I want to hear from you! This role will be working in a collaborative team who are always l

Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists. Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a g

We're Hiring! Contact Centre - Customer Service Advisor - On-going Temp role Bristol - Old Market Full-time, 40 hours per week Monday-Friday, 08:30-17:00 1 in 4 Saturdays (8:00-16:30) - paid at time and a half OR take a day off in the week! Bring your customer service experience to a team where

Using our MSi system, youll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. With excellent customer service skills, youll have previous

CUSTOMER SERVICE/INTERNAL SALES ACCOUNT MANAGER. Our work is guided by our purpose of elevating customers, shaping lives and protecting the future. As an Internal Sales Customer Account Manager, you will play a key role in supporting our sales operations.

Jark Stevenage are urgently recruiting for FULL TIME - ONLINE CUSTOMER SERVCIE ADVISOR An exciting career opportunity has arisen for a Full Time, Online Customer Service Advisor to join our clients team and be part of our online operation based in Biggleswade to help assist in the day to day runnin

This would be an extremely exciting opportunity for someone experienced with sales or an individual that has come from a customer service background that is looking to get into the sector! Immediate interview please apply now! Client Details Michael Page have just registered a new exciting Perman

One-to-one coaching in customer service, sales, negotiation, confidence, motivation, leadership, recruitment, and finance. Learn proven techniques to improve customer acquisition, engagement, retention, and sales p.