Customer Service jobs in London - Page 19Crear alertas

Date Posted: 2026-01-28 Country: United Kingdom Location: Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK. Join OTIS - Moving People, Moving the World No one moves people like we do! Every day, we transport 2 billion people and maintain over 2.2 million customer units worldwide. You'll find our work in some of the world's most iconic buildings, including the Eiffel Tower, Empire State Building, and Burj Khalifa. This is your chance to join an industry that remains strong even during economic challenges-and learn from the best. Ready to get started? What Can You Expect? At OTIS, we offer one of the most comprehensive apprenticeship schemes in the lift industry. As an Engineer Apprentice, you'll work within a supportive team, combining hands-on experience with classroom-based learning to achieve an NVQ Level 3 qualification-essential for a career as a Lift and Escalator Engineer. Your training will be fully supported by OTIS and our trusted apprenticeship provider. Once qualified as a Service Lift Engineer, you'll manage a regular route, performing routine service visits and repairs. You'll diagnose electrical and mechanical issues and keep customers informed about the status of their equipment. Who Are We Looking For? We're seeking aspiring engineers with strong communication skills, a collaborative approach, and a proactive mindset. You should demonstrate: 5 GCSEs (or equivalent) at grade C/Grade 4 or above, including Maths, English, and a STEM subject A willingness to attend and complete all required training throughout the apprenticeship You will require your own laptop Salary Year 1: £16,416 Year 2: £21,888 Year 3: £30,096 Want to learn more? Click Here Otis Apprenticeship Programme ! At OTIS, we're committed to the ongoing development of every team member. We strongly support career progression and foster a culture that encourages innovation-because we know our people are the key to our success. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here . Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at . Privacy Policy and Terms: Click on this link to read the Policy and Terms TPBN1_UKTJ

Service Advisor Franchised Motor Dealership - Epsom Area Our client, a well know main dealer group, are looking for a Service Advisor to join the team. We are looking for a Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers. Join a friendly local team, and a company that offer a comprehensive training and development programme (including a week at a residential induction academy) In addition to receiving a competitive salary, for the right candidate this position will offer: Industry leading package 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme Bonus payments based upon your performance Pension Scheme & Life Assurance Vehicle purchase scheme Discount on Service, Bodyshop and Parts 1 day each year to volunteer for a charity of your choice Cycle to work purchase scheme Access to Perks at Work discount website 42 hour week Basic Salary from £28,800 + Bonus If you're looking for a new challenge, apply today with an up to date CV. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission TPBN1_UKTJ

Bodyshop Customer Service Advisor Talented and efficient Customer Advisor to join this leading team. Dealing with customer enquiries and reception in a polite, efficient manner within a well-established accident repair centre. Responsibilities of a Bodyshop Customer Service Advisor Work efficiently in a fast-paced accident repair centre Dealing with customer requirements for vehicle repair Dealing with calls, emails, enquiries and reception Answering phone dealing with customer / work providers. Processing new work / claims Updating on progress of repairs. Booking in new authorized work Dealing with recovery’s Requirements for a Bodyshop Customer Service Advisor You must have previous experience working as a Customer Service Advisor within the Automotive industry, be a strong team player with great communication and strong customer service skills. If this role is something that you are well suited to or you are looking for something similar within the Automotive industry, then please contact or email your CV to

Housing Complaints Dispute Resolution Lead Contract: 3 months (possible extension subject to performance) Location: London, W6 Hybrid – 2 days office-based (Wednesday & Thursday), 3 days remote Hours: Full-time, 35 hours per week We are seeking an experienced Complaints Dispute Resolution Lead to support a high-volume, independently regulated complaints environment. This is a critical short-term assignment requiring an individual who can hit the ground running, manage a demanding caseload, and deliver Ombudsman-compliant Stage 2 reviews to tight deadlines. Due to regulatory requirements and end-of-tax-year pressures, this role is only suitable for candidates with recent, uninterrupted senior-level complaints experience within a registered social landlord. Key Duties and Responsibilities Deliver high-quality Stage 2 complaint reviews in line with the Housing Ombudsman Complaint Handling Code Independently investigate complex complaints across a wide range of housing services Produce robust, evidence-based responses that are Ombudsman-compliant Manage a high volume of reviews under pressure and to strict deadlines Liaise assertively and professionally with internal stakeholders to obtain information and drive resolution Represent the organisation to residents with empathy, clarity, and authority Clearly communicate tenancy/leasehold obligations, organisational policies, and Ombudsman requirementsEssential Requirements Candidates must meet all of the following: Proven Stage 2 complaints / Ombudsman / management-level complaints experience within a registered social landlordP Demonstrable, working knowledge of the Housing Ombudsman Complaint Handling Code, with the ability to apply it day-to-day without prompting Strong understanding of landlord and resident obligations within tenancy and leasehold agreements Experience working within a large-scale (G15-level) housing association, managing complaints across diverse service areas Ability to deliver Ombudsman-compliant outcomes under pressure and to tight timescales Proactive investigator who takes ownership, solves problems independently, and escalates appropriately Confident, diplomatic communicator able to challenge constructively while advocating for residents Capacity to quickly absorb and independently apply policies, procedures, and regulatory requirementsAdditional Information This is a hands-on delivery role, not strategic or developmental Candidates must be able to start quickly and commit to the contract term Extensions are performance-dependentIf you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Lewis at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)

Visitor Hosts – Temporary | Ad Hoc Shifts | £12.21 per hour A stunning set of gardens in Southwest London is looking for friendly, enthusiastic Visitor Hosts to join their Visitor Services team on a temporary, ad hoc basis. This is a great opportunity for anyone who enjoys working with people, loves being outdoors, and wants flexible work across Monday to Sunday. What you’ll be doing Welcoming visitors with warm, professional customer service Supporting the admissions team Checking tickets and assisting with ticket sales Ensuring every visitor has a smooth, enjoyable experience We’re looking for people who are: Confident communicators with great interpersonal skills Passionate about delivering excellent customer service Flexible with working hours Happy working outdoors in all weather Team players who enjoy working with others Over 18 and able to pass a basic DBS check If you’re energetic, people-focused, and ready to help create memorable visitor experiences, this could be a perfect fit

Service Advisor Up to £36,000pa DOE 47.5 hours: early and late rotating shift. Week One - 07.00 - 17.00. Week two - 08.00 - 18.00 (Saturday 08.00 - 13.00) Our client is looking for a dedicated Service Advisor to join their team at their Heathrow Passenger Car aftersales site. If you are dedicated to providing exceptional customer service and can confidently and efficiently maximise service and repair bookings to ensure all resources required in completing the work are available and on schedule, this is the role for you! The right candidate will have exceptional customer service skills and deliver the highest quality customer experience. You will approach this role with a commercial mind, actively selling after sales services in a customer-orientated manner (i.e.: service contracts), ensuring the workshop is working to full capacity by effectively scheduling customer bookings. Day to day, you will be: Dealing with customers and ensuring customer satisfaction. Regularly and proactively keep customers up to date with progress on their vehicle Booking in vehicles. Ensuring appointments are convenient for the customer and department, in line with the workshop capacity. Identify the customer requirements and where possible, supply an accurate fully inclusive costing. Produce accurate job cards, invoices, estimates and related information. Provide customers with full explanations of work carried out, making the most of any additional selling opportunities. Produce warranty job cards in line with the manufacturers policy and procedures. Research shows that some people are less likely to apply for a role unless they meet 100% of the criteria. As long as you are experienced for the role, and hold the relevant and required qualifications, we encourage you to apply Benefits for you An extra day off for your Birthday 23 days of annual leave per year PLUS Bank Holidays Four times death in service benefit. Working for Motor Trader’s ‘. Working for an official and Working for a and . Awarded Armed Forces Covenant (RLS) Working with our award-winning team – we are Motor Trader’s CV and won s for our new starter onboarding process. Auto-enrolment pension.Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds

BMS Service Manager Location: London (with travel to Colchester office as required) Salary: £60,000 £70,000 + Benefits Role Overview As the BMS Service Manager, you will be accountable for leading the service department, ensuring service excellence, customer satisfaction, and efficient delivery of maintenance contracts. You will take ownership of team leadership, operational control, client relationships, and commercial performance. Key Responsibilities Team Leadership Lead, manage, and inspire a team of BMS Service Engineers Conduct regular performance reviews and appraisals Identify training requirements and support professional development Resolve escalated issues and ensure collaborative team performance Operational Management Oversee delivery of Planned Preventative Maintenance (PPM) and reactive service works Ensure all works meet SLA requirements and quality standards Monitor engineer utilisation, performance, and efficiency Ensure compliance with all health and safety regulations Review and approve service reports and documentation Commercial & Client Management Act as primary point of contact for key clients, maintaining strong relationships Track service revenue, costs, and departmental profitability Manage contracts, invoicing accuracy, and cost control Identify opportunities to enhance service offerings and secure additional business Collaborate with sales and project teams to support growth initiatives About You The ideal candidate will bring both strong technical expertise and proven leadership capability. You will be confident in managing service delivery environments and motivated to drive both operational efficiency and outstanding customer service. Requirements Extensive experience within the Building Management Systems (BMS) industry Proven background in service management and/or leadership Strong technical knowledge of BMS platforms (ideally Trend, Tridium, Siemens or similar) Excellent communication, leadership, and organisational skills Commercially astute with a results-driven mindset Full UK driving licence with willingness to travel as required Whats on Offer Highly competitive salary (£60,000 £75,000) Comprehensive benefits package including health insurance and pension Company car allowance 25 days annual leave plus bank holidays Continued professional training and career development opportunities TPBN1_UKTJ

Position Title: Senior Customer Development Manager (QSR) Position Type: Regular - Full-Time Requisition ID: 39240 Senior Customer Manager. About McCain. At McCain, we're feeding the world: from French fries to Smiles, we contribute to the important role food plays in people's lives. That's why we're dedicated to ensuring our core values-Family, Authentic, Trusted, and Quality-shine through every day. As a privately owned family company with over 60 years of experience, a presence in more than 160 countries, and a global team of 22,000 people, our values and culture are at the heart of everything we do. We believe that we can work together, along with our business and community partners, to bring sustainable growth and positive change today, tomorrow, and for generations to come. Join us and see how you can MAKE IT at McCain! Why join the McCain family. Your Life - we're here to help you fulfil your potential, flourish, and thrive in work and life. Your Success - work alongside passionate individuals who are committed to supporting your career ambitions, drive, and success. Your Impact - we want you to make a meaningful, lasting impact for you, for your colleagues, and for the business. About the role. In every role, McCainers are ambitious, curious, and interested in helping each other create good work experiences. We think about the customer and make doing business with McCain easy. We're looking for someone who can elevate our major QSR bakery relationships by combining customer obsession with sharp, insight-led strategy. You'll create meaningful engagement, unlock profitable volume growth, and build lasting, high-value partnerships. 1. Think Big and Plan In this role, you won't just plan - you'll shape the future of your sector. Working hand-in-hand with our Category, Culinary, and Marketing teams, you will: • Pinpoint and prioritise high-value prospects with real growth potential • Spot exciting bespoke NPD and EDP opportunities that set our customers apart 2. Be Customer Obsessed You'll lead with curiosity, energy, and a deep commitment to delivering what customers truly need. Your focus will be to: • Strengthen and grow existing customer relationships with fresh ideas and proactive engagement • Bring sharp rigour to performance tracking so we're always ahead of the curve 3. Act Like an Owner You'll take full command of your sector - treating it like it's your own business. You'll be empowered to: • Hit and exceed volume and profitability targets by retaining customers, expanding their baskets, and unlocking new wins • Use Salesforce as your command centre for pipeline management and customer insights 4. Bring Out the Best in Our People You'll be a connector, collaborator, and energiser - building trusted relationships across the organisation to deliver outstanding results for customers. You'll partner closely with: • Procurement, Supply Chain, Commercial Finance, Marketing, Agriculture, Category, and Culinary teams to bring every brief to life with precision and impact. Leadership Principles. Our principles, each with related practices, guide our actions across the organisation. Together, they address how McCain interacts with our customers and employees, and how we work as individuals and collectively to find success. While each role adheres to the Leadership Principles, individual roles may focus more on a specific principle or principles. We are customer obsessed. Customers are our starting point. By understanding their needs and leveraging data and consumer insights, we drive mutual success. We think big and plan ahead. Through ambition, curiosity, and smart risks, we can accomplish goals, refine processes, and innovate to scale success. We bring out the best in our people. We create safe spaces for our people so that trust and empowerment come naturally. Inclusion is about listening first, showing humility, and working together. We act like owners. Together, we clear obstacles and do the work that makes us all successful and proud to be part of McCain. Accountabilities. What You'll Bring to the Role Experience You'll thrive here if you bring: • FMCG experience - You know the pace, the pressure, and the opportunities of the FMCG world. • A strong track record in sales and account management - You've delivered results, built relationships, and grown business. • Profit & Loss ownership - You're confident managing the numbers and steering commercial performance. • Experience working with franchisee models - You've navigated the dynamics of franchise-led businesses. • Exposure to bespoke product development (EPD/NPD) - You know how to help customers bring tailored ideas to life. Knowledge To succeed, you'll already understand: • The FMCG food landscape - including current trends and what's coming next. • The Foodservice environment - you know how it operates, what drives success, and how to add value. • The QSR sector - plus familiarity with key players and how decisions are made. • The potato industry - any insight here is a real advantage. Skills You'll excel in this role if you can demonstrate: • Strong negotiation, persuasion, and influencing skills - you can read a room, shape a conversation, and move people to action. • Excellent planning and organisation - you're structured, proactive, and always a step ahead. • Confident presentation planning and delivery - you know how to engage, inspire, and communicate with impact. • Solid Microsoft Office capability - from building sharp decks to managing data with ease. Location. Being in the office every single day is a thing of the past. Here at McCain, we champion hybrid working. This means we don't have a set expectation of exactly when you need to be in the office - however we do encourage our full-time, office-based people to connect in person with others for around half of their working time as that's the best way for us to build and maintain our connections. Our head office (Customer Experience Centre) is on the outskirts of Scarborough - 1.5 hours away from Leeds City Centre, and about an hour from York. We have lots of colleagues who travel to and from our Experience Centre (even if it is just for a good coffee!) and because hybrid really does mean hybrid at McCain, they get the opportunity to collaborate with their colleagues when they're in the office, and balance that with working from home to ensure they get a good life-work balance. The benefits of working for McCain. Although we do encourage you to taste the goods you'll be pleased to know we don't pay you in 'chips'. For working hard, you'll also get a great salary and some pretty good benefits including: A generous Car Allowance An achievable yearly bonus based on personal performance. An excellent pension where we will pay double what you do, up to a maximum of 12% of your pay Flexible holidays - where you can buy & sell up to 5 days holiday per year Optional health cash plan Cycle to work scheme 'Chips In' Volunteering Day Off - to make a positive impact to the competitiveness, resilience, and long-term development of McCain communities across the globe And of course, being part of a Global business there are great opportunities to shine/thrive should you wish to relocate in the future. We have an ambitious 5-year growth plan that presents development & progression opportunities for those who seek it out. The McCain experience (standard across all job postings). We are McCain: this statement is about our power collectively and our importance individually-your impact is a significant part of the business. Our winning culture focuses on authenticity and trust so we can always bring out the best in our people. Here, you have the opportunity to learn, grow, and thrive while being yourself. Join our team to see why we're better together. #LI-OW1 McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law. McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions. Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy, as applicable. You can understand how your personal information is being handled here. Job Family: Sales Location(s): GB - United Kingdom : England : Scarborough Company: McCain Foods (G.B.) Ltd TPBN1_UKTJ

An award-winning block management company is seeking an experienced Key Client Manager to take ownership of a portfolio of complex residential developments, including high-rise buildings, new builds, and estates requiring Building Safety Act (BSA) compliance. This is a senior, client-facing role where you will act as the main point of contact for key clients, delivering exceptional service while managing day-to-day operations, budgets, compliance, and strategic planning. A full UK driving licence and access to a vehicle is essential due to site visits. Key Responsibilities of the Key Client Manager: Manage a portfolio of complex residential sites, including high-rise and mixed-use buildings. Conduct regular site inspections, ensuring high standards of maintenance, repair, and presentation. Take full ownership of day-to-day operations, including resident queries, issue resolution, and contractor management. Ensure compliance with the Building Safety Act (BSA), including maintaining the Golden Thread, supporting Safety Case Reports, monitoring Fire Risk Assessments, and liaising with the Building Safety Regulator (BSR). Prepare and manage annual service charge budgets, oversee on-site staff or contractors, and lead Section 20 consultations and major works projects. Essential Experience & Skills: Minimum 4 years experience in residential block management. Experience managing high-rise, new build, or complex sites. Strong knowledge of leasehold legislation, health & safety, and the Building Safety Act. Proven ability to manage service charge budgets, contractors, and major works. Excellent written and verbal communication skills and strong stakeholder management. Proficiency with property management software. Whats On Offer: Salary up to £70,000, depending on experience. Hybrid working. Opportunity to work for an award-winning, forward-thinking block management company. Autonomy over a challenging and rewarding portfolio with strong internal support. Career development and CPD opportunities within a professional and growing organisation. If youre interested in the Key Client Manager position and you possess the required skill set, then apply now. Should you have any further questions, contact Zamir Wheeler at Collins Property Recruitment. Should this role not be for you, but you would like to refer a friend or colleague to us, we'll happily give you £300 worth of vouchers if we successfully place them! TPBN1_UKTJ

Vibe Recruit is currently recruiting Remote Calling & Data Collection Operatives to support a specialist funding organisation with structured business verification projects. This is a fully remote role, offered initially on a 12-week temporary contract, with the opportunity to move into a permanent position for successful candidates. This is not a sales role. All calls are factual, task-led verification calls supported by a dialler system. The Role As a Remote Calling & Data Collection Operative, you will contact businesses in the UK and overseas to verify commercial information required for funding and transactional decisions. Accuracy, efficiency, and professional communication are essential, as the information you gather will be used to support high-value business activity. Key Responsibilities Make outbound verification calls to businesses on behalf of funding clients Confirm that businesses exist, trade legitimately, and operate as listed Verify core business information including: Company name and trading status Business address and operating location Contact telephone numbers and email addresses Confirm whether businesses actively sell or supply specific products, such as: Charcoal and solid fuel Tinned and packaged food Automotive and vehicle parts Bulk produce, agricultural, or wholesale food products Validate that advertised or listed products are genuinely offered Confirm sales activity type (e.g. wholesale, retail, bulk supply, export) Accurately record verified information using Microsoft Office and internal systems Meet daily call and task completion targets Submit completed verification reports at the end of each working day Use a provided dialler system to manage calls and outcomes Communicate with the operations team via WhatsApp to resolve queries and discrepancies Skills & Experience Required Previous experience in call handling, telesales, data collection, or data entry Strong ability to verify factual business information over the phone High attention to detail with excellent record-keeping skills Confident working to structured tasks and daily targets Competent with Microsoft Excel, Word, and PowerPoint Comfortable working independently in a fully remote environment Language Requirements (Essential) Candidates must be fluent in all three languages: English Portuguese Spanish Additional Requirements Availability to work some weekends when required Reliable internet connection and a suitable home-working setup Willingness to use WhatsApp for day-to-day operational communication Strong self-discipline and time management skills Access to a smart device (smartphone, laptop, or tablet) Working Hours & Contract Monday to Friday, 9:00am - 5:00pm (minimum 5 days per week) Some weekend availability required Temporary contract: 12 weeks, with temp-to-permanent opportunities Recruitment Process Initial telephone interview Successful candidates will receive structured onboarding and training, covering: Verification standards Call handling expectations Data accuracy and reporting requirements If you would like to be considered for this role then please click apply or for more information please call Gemma on (phone number removed) Vibe Recruit is acting as an Employment Business in relation to this vacancy

SPANISH SPEAKING CUSTOMER SERVICE EXECUTIVE • LANGUAGES: Fluent Spanish is essential . Italian language skills is also an advantage but not essential, • LOCATION :South West London (zone 3) - THIS ROLE IS BASED IN THE OFFICE MONDAY TO FRIDAY, • SALARY : £30,000 pa, possibly negotiable depending on languages and skills COMPANY AND BACKGROUND Our client is a world leading exporter of some of the world’s most recognised brands in the luxury goods sector. JOB RESPONSIBILITIES This is a fantastic opportunity to join a fairly small but very friendly and supportive international customer service team as their Spanish speaking Export Customer Service Executive. You will be responsible for offering full B2B support to Spanish speaking clients, agents and distributors and will include the following duties and responsibilities: The typical job responsibilities will include: • Placing customer orders for products, • Advising customers of queries on orders and finding solutions for them, • Dealing with customer complaints, • Liaising with courier and freight companies, • Monitoring the efficiency of the export operations in the territories you are responsible for, • Providing support to the Export Sales Teams for other markets and language when necessary CANDIDATE EXPERIENCE / SKILLS • Fluency in Spanish is essential. A good knowledge also of Italian is an advantage but not essential, • Previous customer service experience or administrative experience is essential, • A clear and confident communicator, • A good team player but also able to work independently, • Effective at prioritising and able to work to deadlines and under pressure SALARY £30,000 pa (possible negotiable depending on experience) plus benefits WORKING HOURS ARE MONDAY TO FRIDAY (35 hour week), 09:00 - 17:30 CONTACT: Lisa Grimes

Are you driven by the challenge of turning insight into organisational improvement? We are looking for a Complaints & Information Manager who can lead high-quality, compliant services across our client's organisation to strengthen relationships with key stakeholders, and champion a culture of learning and continuous improvement. This is a pivotal leadership role, based in Barnet, where you'll guide a central team, work closely with senior leaders, councillors and MPs to ensure transparency, accountability and excellent customer service. This is a temporary position, paying up to £24 per hour. Role responsibilities Manage and monitor complaints and member enquiries Equip and support complaint handlers and managers to deliver high quality, timely responses Oversee thorough investigations, carrying them out or delegating as appropriate Act as a key contact for councillors and MPs, representing the business professionally and resolving issues quickly Lead inhouse systems for handling and monitoring information rights requests including Freedom of Information requests, Environmental Information requests and Data Subject Access requests Work with service managers and partners to provide the information to assist in handling all stages Manage the interface with executive, board directors, councillors and MPs, managers and customers on complaint and enquiry handling Analyse complaint trends and identify areas of improvement Develop policies and procedures, process maps and workflows Research latest business intelligence, legislation changes and drive operational performance Ensure performance targets are met Role Requirements Have previous experience either in a similar role or have significant experience of dealing with complaints, information rights requests from customers and stakeholders Have strong IT skills and have worked with QL and SharePoint Ability to manage a high performing team Excellent verbal and written communication skills, including the ability to flex communication styles for different audiences Highly organised This is an exciting opportunity to lead a high-profile service, influence real change and help deliver a better experience. Ready to make an impact? Apply today! Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

PREPPER Basic Salary:£16ph Working Hours:Monday to Friday 8am - 5pm Location:Sidcup Prepper Details: Car body paint Prepper required for full time vacancy. For this Prepper role, you will be familiar with prepping cars for painting and the process within the accident repair centre. Responsibilities of a Prepper ·Prepare vehicles to be sprayed ·Mix paint to ensure a perfect match Skills and Qualifications of a Prepper ·Producing high quality paint spraying from start to finish and you must have experience in water-based paints. ·Previous experience as a Vehicle Paint Prepper with a longevity in their role ·City Guilds qualification or equivalent. · ATA qualification is desirable but not essential for this role. You will work to a high standard and demonstrate a sound up-to-date knowledge of vehicle repair techniques. If you think you are a good fit for this Prepper role, please contact Andy @ Auto Skills and state reference job number 52827 As well as this Prepper role, Auto Skills UK is recognized as the leading provider of temporary and permanent staffing solutions, from productive trades to senior management and are always looking for candidates within the Bodyshop industry. Prepper, Polisher, Prepping, Smart Repair...

AMAZING OPPORTUNITY TO JOIN A SUCCESSFUL, GROWING BUSINESS WITH UNBEATABLE COMPANY CULTURE! Insurance Sales Advisor- NO COLD CALLING £25,840 basic + VERY generous monthly bonus (Expected to make £50,000+ in your first year!) Full training provided Dartford - Beautiful Offices and easily commutable by Train/Bus/Car Permanent position- MUST BE AVAILABLE TO START IN MARCH 9:30am-5:30pm Monday to Friday I am excited to be working in partnership with a leading insurance company based Dartford to find the perfect candidate to add to their expanding team. This is an exciting opportunity to make fantastic bonus in a highly consultative and advice driven environment where you will be assisting customers to choose policies that are right for them. You will be guiding customers who have enquired about Insurance products through a set of questions to determine the best policy for them. Duties: Making calls to customers who have registered to say they would like to open or renew a policy Building a relationship with the customer on the phone as you talk to them about their lifestyle and policy requirements Inputting all information onto system accurately whilst listening the the customer Consulting the customer on potential policies that could be right for them- discussing price, cover levels, restrictions etc. Skills required: Previous experience supporting customers on the phone with queries or sales True passion for exceptional customer service Happy to work in a target driven environment Benefits: 22 days annual leave plus bank holidays Kitchen on site Beautiful modern offices Excellent Bonus package based on volume of policies taken out 9:30am-5:30pm Monday to Friday All expenses paid Christmas Party Interested? We will be conducting first stage interviews for this role at Office Angels next week. You will then interview with the client if successful *You must be able to start in March to be considered for this position. We cannot accommodate later start dates due to training * Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Bilingual Recruitment Administrator - SPANISH Salary: £30,000 + 10% company wide bonus (£3000) Benefits: 1 day working from home, 25 days holiday, private medical + lots more Location: Borehamwood MUST BE BILINGUAL ITALIAN to be considered for this role 80% Recruitment Administration and 20% HR Administration Our Client a market leader in UK and Europe, a reputable well-known brand have an exciting opportunity for a Recruitment Administrator to join their busy thriving HR team. This role Is looking after all Internal Recruitment for SPAIN Would suit someone who is confident, sociable, proactive and enjoys taking ownership of their work. Responsibilities: General compliance - e.g. Preparing offer letters, contracts and identification Reading and sifting through applications Vetting candidates Telephone interviewing candidates daily Booking interviews Liaising with hiring managers Utilising LinkedIn to source applicants Starter packs and Inductions for new employees Maintenance and reporting (including new starter entry, termination, etc.) Administration (filing, printing, scanning documents) Receptionist duties; answering phone Learning and development; legislation compliance, additional training for staff Attributes: Recruitment/HR experience would be highly advantageous Bilingual English and Spanish A fast learner, who enjoys taking on new responsibilities Fantastic telephone manner, confident and engaging Confident conduction interview with script Highly organised, dependable and professional Ability to cope well in a fast-paced environment Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data

We are currently seeking an enthusiastic and motivated Luxury Africa Travel Specialist due to remarkable growth to join our client’s busy team. Our client offer utterly bespoke travel across the globe, established for many years with an excellent reputation in the travel industry. If you have lived and worked in Africa with travel sales experience or currently an Africa Travel Expert with UK experience with a passion for Africa we want to hear from you. This is a great opportunity for an Africa Specialist who lives and breathes Africa seeking career progression and something a little different. Luxury Africa Travel Specialist – Duties: • Creating and selling fabulous “holiday of a lifetime” travel to clients, always trying to surpass expectations and add wonderful detail., • Planning, selling and implementation of itineraries across Africa including South Africa Rwanda, Ethiopia, Tanzania, Botswana, Zambia, Namibia, Uganda & Zimbabwe along with the Indian Ocean & Indian Sub-Continent., • Arranging a wide range of holiday types to suit each customer including honeymoons, safaris, tours, beach holidays, trekking, adventure, the list is endless!, • Developing and maintaining regular contact with clients to engender repeat business., • Offering a cutting edge customer service and exceed client expectations., • Participating in FAM trips to increase product knowledge Luxury Africa Travel Specialist – Essential Requirements: • In-depth knowledge of Africa is essential with sales experience within a tour operator or travel agent either in Africa or the UK is essential, happy with a hybrid working model., • Excellent communication and customer service along with meticulous attention to detail. Generous benefits are on offer including a lucrative salary, commission, travel perks, fam trips, on-going training, sociable working hours, pension, plus many more perks. Please send an Africa travel profile covering all the areas travelled to with all applications. Locations ideal for this role includes Watford, Northolt, Enfield, Harrow, Hayes, Northwood, Rickmansworth, Barnet & Southall. Give your travel career a boost and apply today

Customer Host / Receptionist Location: Chiswick, West London W4 Salary: £29,000 per annumHours : Mon - Fri 9am - 5.30pm Contract: Permanent Start Date: March 2026 Are you passionate about delivering outstanding customer service? Do you thrive in a fast‑paced role where no two days are the same? Join our client as a Centre Host, Receptionist where you'll be the warm and welcoming face of the Company. What You'll Do Be the first point of contact for all customers and visitors, ensuring everyone receives a friendly, professional, and efficient service. Deliver customer service excellence, responding to queries, requests and complaints with confidence and speed. Support centre operations, working collaboratively with colleagues and occasionally stepping in for management when required. Assist with events and activities, helping to create engaging experiences that strengthen the centre's sense of community.What We're Looking For Someone with a positive attitude, excellent communication skills, and a genuine passion for helping people. If you enjoy variety, teamwork, and creating great customer experiences, this role is perfect for you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Customer Service Manager Salary -Competitive Hybrid working 1 day from home, Monday to Friday North Kent We’re on the hunt for a Customer Service Manager to lead a talented team of 6-8 Customer Service reps for a well-established North Kent security company. This is a fantastic chance for someone who: Loves leading and motivating a team, running 1:1s, and delivering training sessions. Has experience managing budgets and keeping an eye on team performance. Enjoys producing reports and tracking weekly KPIs to help the team shine. If you’re a natural leader with a passion for customer service and team development, this could be your next big move! Duties include: Encourage the team to take full ownership of customer queries and deliver effective solutions. Enhance customer loyalty and retention through proactive engagement. Attend management meetings and contribute to strategic discussions Oversee recruitment, onboarding, and performance management for the team. Oversee and manage team budgets to ensure efficient resource allocation. Prepare weekly and monthly KPI reports, providing analysis and actionable insights. To be a successful candidate you must have/be: Previous experience managing customer service teams in an office-based environment. Strong leader known for fairness, transparency, and driving high performance. Competent in managing budgets and delivering against KPIs. Skilled in resolving escalated complaints and preventing recurrence. This role is being handled by Holly Ensoll, Head of Business Support for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment. By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far

Scania GB Account Manager – New Sales Salary: £40,000 plus commission, car scheme and a fantastic benefits package Working Hours: 40 per week, Monday to Friday Location: Covering M3 / M4 / Inner M25 corridor Commission Access to a fantastic car scheme 25 days annual leave plus bank holidays Competitive pension 4x basic salary life assurance An opportunity to join Scania as a key member of our dedicated team of regional Account Managers. You will be at the heart of Scania GB’s growth, specialising in the sale of new trucks to both new and existing customers. You will enjoy building relationships with our customers and finding solutions that best suit their needs. You will play a key role in growing the Scania brand throughout your territory, identifying, contacting and building relationships with prospective customers and collaborating with colleagues throughout the network to ensure Scania deliver the very best service possible. A desire to pro-actively meet with customers, going out of your way to ensure you understand their needs is an essential aspect of this exciting role. In this role you will: Pro-actively identify, contact and meet with prospective customers throughout your territory. Build relationships with existing customers, looking to continually improve the service they receive and positively impact their desire to choose Scania. Understand the needs of our customers and prospective customers, going out of your way to ensure they are presented with the best option available. Work with the broader regional teams to deliver an exceptional service at every stage of the sales process. Work with excellent attention to detail, keeping order books and multiple systems up to date, ensuring customer information is accurate and live. Promote the Scania brand values at every opportunity and ensure a quality customer focus is maintained Drive to meet and exceed sales targets through prospecting, relationship building and negotiation. You are: Trustworthy – operating with integrity in all they do. Tenacious – determined to meet and exceed sales targets. Organised – able to manage your time and workload effectively, comfortable working independently, your drive, self-motivation, and organisation will enable you to manage your time to its optimum. Passionate – someone cares about the job they do, and the positive impact you can have on our customers and their businesses. Experienced – experience within a sales environment is essential. If you are interested in this opportunity, please apply today. Interview Date: Predicted interview dates WC: 09/02/2026 Next steps: If you like the sound of this position, please apply today. A member of the Scania Recruitment team will contact you to discuss your application. If you are successful at that stage, you will be invited to have a conversation with the hiring manager. We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you

SERVICE ADVISOR - M ain Dealer • WEST LONDON SALARY - £36,000pa To apply for this Service Advisor role please contact Laura at Ethos Recruitment TPBN1_UKTJ

Hotel Porter to offer information and assistance to visitors and hotel guests in regard to hotel facilities, local attractions, dining, entertainment, transportation, sports events, recreation, tours, health and beauty treatments, child-care, cultural events, shopping etc., while projecting a positive image at all times is required for a well-established hotel chain based in Central London. Please note: This is not a Security role and candidates must be prepared to carry out Food and Beverage Assistant duties which includes working behind the Bar. SALARY: Competitive LOCATION: Central London JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Hotel Porter to offer information and assistance to visitors and hotel guests in regard to hotel facilities, local attractions, dining, entertainment, transportation, sports events, recreation, tours, health and beauty treatments, child-care, cultural events, shopping etc., while projecting a positive image of the hotel and company at all times. Working as the Hotel Porter you will keep a folder at the Concierge desk containing up-do-date information on restaurants, entertainment venues, transportation links, car hire, airport pick-up services, health & beauty treatments, child-care, cultural events, courier services, laundry facilities, shopping and any other services that may be of interest to hotel guests. As the Hotel Porter you will maintain a courteous and professional telephone manner at all times and deliver all messages and correspondence to guests or the relevant department in a prompt and timely manner. DUTIES Your duties as a Hotel Porter and Food and Beverage Assistant will include: Administration • Maintain accurate record of customer reservations for the restaurants and bars, • Check and accept deliveries, • Verify use-by and expiration dates on all goods received, • Assist in placing orders and requisitions. Complete all necessary paperwork, • Keep all delivery notes safe and pass them to the F&B Manager/Cost Control, • Keep menus, brochures and other promotional materials clean, tidy and readily available, • Obtain a guest list from reception at the start of each shift, • Ensure complete and accurate handover between shifts, • Keep a supply of local maps, brochures and magazines containing relevant local information, • Keep accurate record of all bookings made for guests Telephone • Be fully conversant with all telephone and fax equipment, • Keep record and be familiar with all extension numbers in the Hotel, • Maintain a courteous and professional telephone manner at all times, • Record and pass all messages to guests and other employees promptly Guest Services • Welcome guests upon arrival, help them with their luggage, escort them to the room and inform them of all in-room and Hotel facilities, • Identify return clients and welcome them back, • Escort customers to an appropriate table or waiting area and assist with coats and bags, • Present the correct menus and give any explanation on menu items, • Give customers accurate information about any drinks offered in the menu, • Promote certain items of food and drinks at appropriate times (e.g. special weekend menus etc.), • Liaise with kitchen staff and serve the correct type, quality and quantity of food in accordance with laid down procedures, • Attend to all guests and potential clients at the Concierge desk and in the hotel lobby in a courteous and efficient manner, • Answer customer enquiries politely and efficiently and where necessary seek help and information from other departments, • Serve drinks and snacks in the bar and lobby areas, following licensing law and weights and measures requirements, • Recommend hotel facilities and services first, or those of sister hotels if possible, • Ensure that only approved or contracted suppliers are used when recommending/booking a service for a guest, • Handle complaints promptly and professionally. Seek the assistance of senior reception staff, guest relations and the Duty Manager when necessary Accounting and Cashiering • Ensure the security of all moneys kept at the Concierge desk at all times, bearing personal responsibility for it, • Be familiar with the deposit/payment policy of suppliers, • Inform the guest where a higher charge will be incurred due to including commission, • Ensure correct laundry charges are applied to guest accounts and file a copy of the Audit Trail or guest bill with the movement list General • Be fully conversant with hotel and in-room facilities, • Keep the Concierge desk and lobby area clean and tidy at all times, • Carry out minor repairs in guest bedrooms and public areas when necessary, • Arrive on duty at the correct time, • Ensure full and accurate handover between shifts HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14344 Full-Time, Permanent Hospitality and Catering Jobs, Careers and Vacancies. Find a new job and work in Central London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. Food and Beverage Assistant – F&B AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Customer Relationship Manager - Care Home Hours: 40 hours per week Salary:£40,000 per year plus uncapped commission Location: Swanley, Kent BR8 7SG Are you a target-driven sales professional with a passion for high-end service? Join a prestigious, industry-leading care home team to drive occupancy and build lasting community connections. This is a high-visibility role where your networking skills and marketing expertise will directly ensure the success of a first-class facility. The Role Drive Occupancy: Manage the full sales funnel, from initial enquiry to move-in. Network & Influence: Build strong relationships within the local community to generate high-quality leads. Digital & Local Marketing: Enhance the homes profile through targeted campaigns and community events. Data Strategy: Use CRM tools (Salesforce) to analyze performance and optimize conversion rates. What Youll Need Proven Track Record: Experience in healthcare, sales and marketing expertise is essential. Target Driven: Self-motivated with a focus on hitting and exceeding occupancy goals. Tech Savvy: Proficient in Microsoft Office and CRM systems. Mobility: A full UK driving licence is required for community networking. Rewards Competitive Salary + Uncapped Commission Premium Benefits: Retail/leisure discounts and wellbeing support. Career Growth: Work within a hugely supportive, award-winning management team. Click to Apply! GEN TPBN1_UKTJ

FRENCH SELECTION (FS UK) Spanish and Italian speaking Customer Service Advisor Salary: up to £30,000 per annum Location: Watford Hybrid working with regular office attendance Ref: 8214SI To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8214SI The Company: A well-established and award-winning company with international operations. Main Duties: To provide excellent customer service and administrative support. The Role: - To manage the ordering process from initial enquiry to delivery - To manage existing accounts and client contract information - To manage credit or debit notes - To coordinate deliveries in line with client requirements and update client accordingly - To liaise with other departments regarding client requirements or changes - To respond to incoming enquiries and provide excellent customer service The Candidate: - Fluent in Spanish AND Italian (written and spoken) - Essential - Previous experience in customer service and/or sales support - Essential - Proactive, confident and dynamic personality - Excellent communication skills and a team player - Computer literate (MS Office, Internet) - Able to work in a fast -paced environment The Salary: up to £30,000 per annum French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic

Account Manager Basic Salary £35k to £38k + £20k OTC (uncapped) & Benefits Location – Hybrid/Surrey (3 days a week) Our client is an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management, distribution and care. The Role: The Account Manager will be assigned a territory, which is typically 150 Accounts (plus the subsidiaries). The role is to retain the existing revenues in the account and find opportunities to cross sell and upsell the new portfolio of products. It will require high levels of energy, attention to detail and a desire to be successful. A person that embraces change and has a hands on approach. Key Responsibilities: * Primarily office based the successful candidate will focus on retaining and growing their base of approx. 150 accounts. * Protect the base – understand each clients contract status, account health any potential churn risk and have a retention plan for each account. * Prioritise high risk renewals, strategic renewals and top spending accounts, with a view to retain with inflation. * Grow the base – Driving new product uptake through whitespace analysis working closely with the customer success and Customer care teams to understand key customer challenges and opportunities and develop key win strategies that differentiate the commercial offering * Identify and communicate any churn risk immediately through relevant channels and plan a mitigation strategy. * Overachieving the sales plan, with a key focus on forecast accuracy and generating new pipeline. * Executing a sales methodology for growing key accounts, improving CSAT and maintain and updating Account development plans. * Ability to analyse sales data from Salesforce CRM to accurately forecast, drive sales improvements and manage sales performance to achieving sales targets * Delivering excellent bid and proposal responses with Executive summary and win themes * Be an ambassador leading by example at every opportunity. * Embrace new technologies to improve accuracy and efficiency such as AI agents * Maintain a high level of accuracy though Salesforce record keeping, including opportunity management, pipeline generation, forecasting, leads and contacts maintenance. Candidate Description: * A proven track record of managing a multi-disciplined sales in business services, managed services or a technology-enabled service environment. * Previous experience in a regulatory environment or with a technology-enabled business service, experience in compliance or health & safety solutions would be considered desirable. * Experience or understanding of a SaaS or subscription based service would be helpful. * Demonstrable experience in customer retention, account management and acquisition to drive high growth performances through effective sales methodology. * Disciplined, tenacious, proactive, considerate, positive, supportive, and adaptable * A good communicator at all levels. * Experience in managing clients through a CRM

Regional Service Manager South London Location: South London (candidates based in or around Surrey or Kent welcome) Salary: £50,000 £55,000 +10% annual bonus Hours: 40 hours per week, Monday to Friday Company Vehicle: Electric vehicle (private use included) with fuel card Holiday: 25 days annual leave plus bank holidays (increasing with service) Benefits: Pension, Life Assurance, Private Medical Cover, Employee Assistance Programme & discount scheme The Opportunity Our client is a market-leading, service-led organisation operating within a demanding, customer-facing environment. They support customers across restaurants, hotels, education, healthcare, government buildings, and corporate offices and are continuing to invest in service excellence and operational growth. They are now seeking an experienced Regional Service Operations Manager to take ownership of service delivery and team performance across South London , with flexibility for candidates located in Surrey or Kent . The Role You will lead, coach, and performance-manage a regional team of Installation and Field Service Technicians , ensuring high service standards, operational efficiency, and customer satisfaction. Working as part of a small leadership team, you will play a key role in achieving operational targets and supporting a service operation with an annual revenue value of approximately £12m . Key Responsibilities Lead and performance-manage a team of field-based Service and Installation Technicians Deliver agreed operational targets and service KPIs Provide regular coaching, 1:1s, debriefs, and constructive feedback Assess technical competence, customer engagement, and commercial awareness Ensure technicians receive appropriate training and development Manage regional resources, travel planning, and service coverage Promote a culture of service excellence and continuous improvement About You 34+ years experience as a Field Service Technician 34+ years experience managing field-based service teams Strong electrical background (single and three phase qualification essential) Confident troubleshooting, testing, repairing, and servicing technical equipment Comfortable managing remote teams across a geographical territory Highly organised with strong communication and leadership skills Experience in warewash, catering equipment, or commercial service environments preferred Why Apply? This is an excellent opportunity to join a stable, growing organisation that invests in its people, offers strong benefits, and provides long-term career progression within a professional service-led environment. TPBN1_UKTJ

Job Opportunity: AO (List Caller) - Band E HM Courts & Tribunals Service (HMCTS) Location: Willesden Magistrates' Court (with occasional admin support at Ealing & Uxbridge Magistrates' Courts) Pay Rate: £15.59 per hour Hours: 37 hours per week, Monday to Friday, 9:00am - 5:00pm Contract: Full-time, temporary - until March 2026 (with potential extension) Brook Street is delighted to be recruiting a Court Usher (List Caller) on behalf of HM Courts & Tribunals Service (HMCTS), an executive agency of the Ministry of Justice. This is a rewarding opportunity to play a key role in the day-to-day operation of the courts and contribute directly to the justice system. About the Role As a Court Usher (List Caller), you will be responsible for supporting court proceedings and ensuring hearings run smoothly and efficiently. You will act as a key point of contact for court users, legal professionals, and judiciary staff. Key Responsibilities Prepare and manage daily court lists, ensuring accuracy and organisation Call parties into the courtroom and maintain the smooth flow of cases Keep court users informed of estimated timings and case progress Liaise with legal representatives, interpreters, and support services Assist with courtroom setup and ensure all documentation is in place Support administrative duties including post opening, case entry, and handling telephone or counter enquiries Deliver excellent customer service to all court users at all times Skills & Experience Required Professionalism: Calm, confident, and proactive in a busy environment Organisation: Strong time management and prioritisation skills Communication: Clear, confident, and professional verbal and written communication (Public speaking is a key part of this role) Self-Motivation: Ability to work independently and use initiative Administration: Previous administrative or data entry experience is desirable Additional Information A DBS check is required (processed by Brook Street) Security clearance must be successfully completed (typically 2-3 weeks) ✨ If you are organised, professional, and looking to contribute to the justice system in a meaningful way, apply today and don't miss this opportunity. Apply online or contact Basheer Dawoud at Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group

A world leader in design and manufacturing of leading-edge technologies is looking for a Customer Support Quality Lead to be based at their site in East Sussex to join their growing engineering team. The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requirements of international standards, customer requirements and company global standards. The main responsibilities for the role of Customer Support Quality Lead job based in East Sussex are: -Collaborate with the Technical Support Manager and wider technical support team to deliver a best-in-class customer experience for post-sale quality investigations and non-conformance management. -Lead regular meetings with Business Line Managers and Customer Care Centres to communicate progress on active investigations. -Ensure the right tools and systems are in place to provide clear customer support performance metrics and maintain compliance with all customer-level agreements. -Partner with Business Line Managers and Customer Care Centres to deliver accurate, high-integrity field data for investigations, continually improving the quality of information received by the technical team. A successful candidate for the Customer Support Quality Lead job based in East Sussex will have the following: -Process improvement experience -Quality engineering experience -Technical product background, ideally electrical This is a fantastic opportunity for a Customer Support Quality Lead job based in East Sussex to join a global leader offering fantastic career progression opportunities and very competitive salaries. To apply please send your CV to to or for more information contact Yuon Skelton on 01582 878829. TPBN1_UKTJ

Literacy Intervention Support | Havering | January Start We are looking for a committed and academically strong Literacy Intervention Support professional to join a high-achieving Primary School in Havering . This Ofsted-rated Outstanding school is known for its exceptional standards and strong behaviour management culture, offering an excellent opportunity for those considering a future in education. This Literacy Intervention Support role offers a rewarding path for graduates with a passion for literacy and a desire to make an impact, particularly with lower-attaining pupils. Why apply for this Literacy Intervention Support role? £444£513 per week (term-time only) Work within an Ofsted Outstanding school setting Supportive SLT and regular CPD opportunities Clear progression routes, including teacher training Make a measurable difference in literacy attainment Literacy Intervention Support Role Highlights: Deliver small group and 1:1 literacy interventions Support classroom learning by reinforcing curriculum objectives Track and monitor pupil progress across literacy-focused sessions Engage pupils in reading, writing, phonics and comprehension Communicate effectively with staff and parents Help maintain a focused and inclusive learning environment Literacy Intervention Support Candidate Profile: MUST hold a 1:1 degree from a top 20 UK University Passionate about literacy and education Previous experience supporting children or young people preferred Adaptable, creative and a confident communicator Strong interest in pursuing a teaching career Resilient and proactive when working with challenging behaviour This Literacy Intervention Support role in Havering is ideal for a graduate who wants to support literacy development while gaining valuable classroom experience ahead of a career in teaching. Ribbons & Reeves are Londons leading Education Recruiters. We specialise in helping educators of all levels secure long-term and permanent roles, such as this Literacy Intervention Support position in Havering . For other roles like this, visit our website and search Ribbons & Reeves . We look forward to supporting you in your application. TPBN1_UKTJ

Have you ever wanted to combine luxury service with clinical exposure? Are you looking for a role where you can be the face of an elite aesthetics clinic while working closely with Aesthetic Doctors? Do you thrive on turning enquiries into consultations, managing meaningful patient journeys? If yes this opportunity could be the one youve been waiting for! Why This Role? Be the Face of Excellence: Patients will remember you as the reason they return. Work Alongside Leading Doctors: Rare clinical exposure without being clinical staff. Earn What You Deliver: Base up to £35,000 depending on experience+ monthly bonus + 5% retail commission What Youll Do Deliver concierge-level service at the front desk, setting the tone for a 5-star journey. Manage bookings, payments, and diaries with precision. Convert warm patient leads into booked consultations and treatments. Take ownership of front of house, stepping in for management whilst away Drive product sales with confidence and warmth. Safeguard compliance and uphold luxury standards. Who Were Looking For Previous Front of House experience in an aesthetics clinic (essential). Proven background in sales and lead conversion . Bubbly, polished, and highly customer-service focused. Experience as a doctors assistant/chaperone (preferred). Strong IT literacy, including booking systems and MS Office. The Package Competitive based on skills and experience Monthly bonus scheme- up to £350 (£4,200 annually) 5% retail commission. Full-time: 40 hours per week, including weekend work Based in West London. TPBN1_UKTJ

Path2 Solutions are delighted to be hiring customer assistant to work as part of its visual merchandiser team for its clients leading retail chain at its site based in Hammersmith, Greater London. Successful candidates' daily duties will consist of delivering a great customer experience for all our valued customers, ensuring tasks are completed with a positive mindset and outgoing approach and sell products with a proactive approach. Benefits: Weekly pay Long term employment Discounts on all products Employee of the month awards Market leading pension and life assurance scheme Pay rate: £13.85 per hour Shifts: 7am-3pm, Any 5 days from7

Benefits: Opportunities for career progression Supportive and friendly working environment Private medical cover Life insurance Modern facilities with free parking Comprehensive training and development opportunities We are seeking a passionate and enthusiastic Customer Service Assistant to join our client's team in Surrey. You will play a pivotal role in supporting clients with their enquiries, working closely with the Customer Service Manager to ensure a seamless customer experience. This is a fantastic opportunity for someone who thrives on delivering exceptional service and wants to make a tangible difference in a growing organisation. Key Responsibilities: Act as the first point of contact for all clients and suppliers, ensuring a professional and welcoming approach Handle day-to-day client queries and respond to emails promptly and efficiently Contact and liaise with suppliers to ensure smooth operations and compliance Provide administrative support to the customer service and finance teams, ensuring tasks are completed accurately Assist the sales team by preparing quotations and supporting the sales process Ensure clients remain compliant with all necessary regulations through proactive communication and support Experience Ideally Required for This Role: Proven numeracy and analytical skills to support administrative and financial tasks Strong communication skills, with the ability to build and maintain relationships effectively Proficiency in Microsoft Office applications (Word, Excel, Outlook) Excellent organisational skills, with a keen eye for detail A self-motivated team player with a flexible working approach Ability to work well under pressure while maintaining a high standard of work Why Join Our Client's Team? Be part of a supportive and collaborative work environment where your contributions make a real impact Gain valuable experience and training opportunities to support your career growth Join a company that values passion, enthusiasm, and a commitment to delivering outstanding service. Ready to take the next step in your career? Apply today to learn more about this exciting opportunity

TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centres, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: Category Manager - HR and Travel Job Profile To manage the delivery and implementation of GS&P category strategies across TJX Europe. Through collaboration with the business and vendors alike, the Category Manager will ensure that the needs of the business achieved through the implementation of optimal sourcing solutions. This role is pivotal in ensuring that HR and Travel related sourcing needs are met through innovative, cost-effective and compliant sourcing solutions. A key component of this role is the ability to build strategic relationships with business partners, management of supplier relationships, develop and execute sourcing strategies in line with business requirements and to project manage and deliver a variety of end to end sourcing events. This role is based in Watford with occasional travel overseas. Key Responsibilities Global Strategic Sourcing Executes global, international and national category plans via tools embedded in the strategic sourcing methodology and in collaboration with internal business partners. Embraces regional international and cross-functional multi-cultural teams in the execution of the strategic sourcing process and the implementation of the strategy. Develops and evolves product or service requirements across all TJX's brands and geographies. Maximises opportunities to batch multi-divisional requirements to create larger pools of sourcing to increase savings to TJX. Prepares a regional negotiation plan and executes accordingly involving TJX legal, as necessary. Pro-actively uses automated sourcing processes including auctions, RFX's, and relationship management systems.Supplier Relationship Management: Build strong relationships with HR and Travel service providers, negotiating optimal terms, cost optimization and fostering partnerships that deliver value and quality. Process Improvement Drive efficiencies through market intelligence and insights, process enhancements, and leveraging technology to support HR and Travel growth. Regional Vendor Management Manages the commercial element of supplier relationships. Understands trade-offs of risk, quality, and cost, and be able to manage each area through supplier management, contracting, and negotiations. Maintains fair, courteous and productive relationships with all TJX international strategic vendors and reinforces TJXE's positive brand image within the vendor community. Looks to identify or develop and incorporate innovative products, services, approaches such as off-shoring, out-sourcing, consortia development, best country sourcing to support TJXE low-cost producer strategyBusiness Partner Collaboration Partner with HR and Travel business leaders to understand needs and deliver tailored solutions that support areas of responsibility. Foster deep and trusting relationships with business partners, through regular communication, building influence and credibility within the category. Contract compliance Ensure that appropriate contractual terms are in place. Prepares category reports for the Manager Of Category and the GSPLTInnovation Raises market innovation for covered categories and brings applicable ideas to the business for testing, cost modelling and performance measurement.People Management and Leadership Supports the optimization of TJXE £500 million indirect spend globally (6+ countries) On a category basis, undertakes annual sourcing initiatives delivering approx. £1m in yearly savings. Responsible and impacts up to £75+ million in indirect spend on an international basis. Manages key strategic and day to day operational regional supplier relationships by actively planning and delivering on action items through the management of regional and national account executives. Actively represents TJX within the global supplier community and the business world at large. Vendor management and the harvesting of innovation from our vendor community is an integral part of the job description. Recommends category initiative within portfolio of spend (10 to 20 initiatives per year) Decides on negotiation plan and executes accordingly. Recommendation for final vendor selectionStrategic Procurement Develop and execute category strategies for HR and Travel services including Talent Acquisition and Recruitment, Employee Health & Wellbeing, Employee Benefits, Training, Travel and Fleet, ensuring alignment with business objectives and compliance requirements. Key Skills, Knowledge & Experience Bachelor's degree (preferred) Experience in managing HR or Travel categories Expertise in global strategic category sourcing Experience in global sourcing and Low-Cost Country Sourcing preferred. Multi-country negotiations and contracts Experience in managing multiple stakeholders Strong ability to manage priorities and good time management skills Oracle/SAP/Ariba or similar e-sourcing/P2P experience/knowledge Strong business, analytical and people management skills Excellent interpersonal relationship development skills Training & development skills Advanced Excel and PowerPoint.As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB

The opportunity: We are working with a well-established construction and property consultancy that is looking to appoint a Client Development Executive to support its continued growth in the UK and internationally. This is a commercial, relationship-led role sitting between teams and offices. It is ideal for someone who enjoys connecting people, spotting opportunities, and building long-term client relationships, without it being a hard sales position. You will work closely with senior stakeholders across multiple disciplines, helping to identify, develop, and convert client and project opportunities across the group. The role : Responsibilities will include: Building and maintaining strong relationships with clients, consultants, and internal teams Acting as a connector between UK and international offices Identifying potential project and client opportunities across the business Supporting senior leaders with client engagement and market intelligence Coordinating introductions, meetings, and follow-ups across departments Maintaining CRM systems and tracking pipeline activity Representing the business at industry events and networking opportunities About you: You are likely to have experience in a business development, client engagement, recruitment, consultancy, or commercial role and be comfortable building relationships with senior professionals. You will be commercially aware, organised, and proactive, with an interest in the construction, property, or built environment sector. You will be confident working across teams and geographies and be London-based or willing to be based in London. In return: This is an opportunity to join a respected consultancy with a strong market reputation. The role offers exposure to senior leaders and international projects, a broad and varied remit, and clear scope to progress into a more senior commercial or business development position over time. For more information please contact Elliot Wright 02038170000/ 07974769133 or email Disclaimer: Carriera Limited values diversity and promotes equality and no terminology in this advert is intended to discriminate against any protected characteristics under the Equality Act 2010. We welcome applications from all sections of society and are open to discussing any reasonable adjustments or additional arrangements you may require to support your application. All applicants must be eligible to live and work in the UK. When advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary vacancies we are acting as an Employment Business for the purposes of the Conduct Regulations 2003. All applications will be held in strict confidence and in accordance with our privacy policy . TPBN1_UKTJ

Salesforce Service Cloud Specialist Location - (London) Role Summary: We're hiring a Salesforce Service Cloud Specialist to improve customer service operations and internal efficiency. You'll work closely with cross-functional stakeholders to optimise processes, improve reporting, and enhance the overall service experience in a fast-moving environment. Responsibilities: Optimising Customer Service operations using Salesforce Service Cloud. Managing Salesforce configuration, admin, and enhancements Building reports and dashboards for visibility and insights Supporting third-party integrations and improving service workflows Essential Skills & Experience: Hands-on Salesforce Service Cloud experience (Admin/Dev). Exposure to Omni-Channel and Einstein Bot. Strong reporting skills and stakeholder communication. Desirable Skills & Experience: Telephony or customer support tools. Strong Excel/data skills. Startup or scale-up experience Ready to make a difference? Interested in shaping better customer experiences? Apply now. TPBN1_UKTJ

Damp and Mould Service Coordinator Department: Housing Location: Hammersmith & Fulham Full Time, Office Based (Monday to Friday) Start Date: Ideally 16th February 2026 Duration: Ongoing temporary assignment Pay Rates: £21.52 per hour (PAYE) / £27.35 per hour (Umbrella PAYE) Reports To: Operations Manager Damp and Mould Responsible For: N/A Working in Partnership with Red PersonnelRed Personnel is proud to be working in partnership with the London Borough of Hammersmith & Fulham (LBHF) to recruit a dedicated Damp and Mould Service Coordinator . This is a vital role within the Housing department, supporting continuous improvement in the management of damp and mould issues across the Councils housing stock. The position is fully office based , offering full-time hours Monday to Friday and the opportunity to contribute directly to improving resident satisfaction and housing quality. The Role The Damp and Mould Service Coordinator will provide essential administrative, coordination, and resident engagement support to the Damp and Mould team. The post holder will help ensure that inspection and repair works are efficiently delivered, lessons learned are implemented, and all correspondence and reporting meet corporate standards. Key Responsibilities Administrative Support Manage the Damp and Mould inbox, ensuring timely responses to all correspondence. Schedule inspections and coordinate with Surveyors and contractors. Monitor job progress, raise follow-up orders, and compile aftercare call records. Prepare meeting materials, book rooms, and maintain accurate records. Contractor Liaison Review time extensions and cost variations submitted by contractors. Scrutinise completion and cancellation requests to ensure compliance. Attend performance meetings and contribute to quality and compliance discussions. Resident Engagement & Complaints Represent LBHF at resident engagement meetings, providing updates and resolutions. Make proactive contact with residents to manage expectations and prevent complaints. Support complaint responses and compile repair histories or relevant evidence. Cross-Team Collaboration Work closely with other teams to ensure joined-up service delivery. Coordinate with surveyors and housing officers to address complex or cross-service jobs. About You Experience & Knowledge Minimum 12 months experience in a social housing environment. Previous experience in a repairs or damp and mould team (desirable). Skills & Attributes Exceptional organisational and multitasking ability. Strong communication skills with a professional, customer-focused approach. Good IT proficiency across Microsoft Office applications and housing systems. A genuine commitment to equality, diversity, and inclusion in service delivery. Additional Information Full Time, Office Based: Monday to Friday Start Date: 16th February 2026 (ideal) Pay: £21.52 PAYE / £27.35 Umbrella PAYE Assignment: Ongoing temporary Location: Hammersmith & Fulham Red Personnel and Hammersmith & Fulham Council are equal opportunity employers who celebrate diversity and promote inclusion across the workforce. We welcome applications from all sections of the community and guarantee interviews for disabled applicants meeting the roles minimum criteria. TPBN1_UKTJ

Job Title: Customer Relations Manager AnalystLocation: Stratford-upon-Avon Working Pattern: Full-time, office-based (Monday to Friday) Contract Type: Permanent Role OverviewThe Customer Relations Manager Analyst will play a key role in providing CRM analysis, reporting, and insight to support effective decision-making across the Group.Working closely with sales, marketing, and wider business stakeholders, the role will focus on analysing customer and sales data, producing targeted CRM outputs, and ensuring accurate customer allocation and coverage. This position is critical in enabling sales focus, strengthening customer relationships, and supporting overall commercial objectives. Key Duties, Accountabilities and ResponsibilitiesCRM Management Generate and maintain targeted customer lists to support CRM activity, based on a clear overview of sales opportunities and priorities. Ensure CRM data is accurate, relevant, and aligned to business needs. Analysis & Reporting Analyse sales and customer trends to identify insights that support marketing and sales focus. Produce regular and ad-hoc reports to inform decision-making across the Group. Highlight opportunities, risks, and patterns within customer data. Top 100 Customers Work collaboratively with sales colleagues to build and maintain a comprehensive record of the organisation's Top 100 customers. Ensure key customer information, history, and engagement activity is accurately captured and kept up to date. Events Support Create targeted customer lists to ensure events are attended by the organisation's most valuable and relevant customers. Support the alignment of event activity with broader customer relationship strategies. Sales Management Support Manage the reallocation of customer accounts when sales team members exit the business, ensuring continuity and minimal disruption. Maintain clear and accurate ownership of customer accounts within the CRM system. Cross-Cover Provide cover for the Product Analyst role as required, ensuring continuity of reporting and analytical output. General Responsibilities Undertake any other reasonable duties as required to support the business in delivering its overall objectives. Skills & ExperienceEssential: Experience in a CRM, data analysis, or reporting-focused role. Strong analytical skills with the ability to interpret sales and customer data. High attention to detail and accuracy when managing data and reports. Confident working with internal stakeholders, particularly sales and marketing teams. Strong organisational skills and ability to manage multiple priorities. Desirable: Experience supporting sales teams or commercial functions. Familiarity with CRM systems and reporting tools. Experience working with customer segmentation or key account data. Personal Attributes Analytical and methodical approach to work. Proactive and solutions-focused mindset. Comfortable working in a fast-paced, office-based environment. Collaborative and professional communication style. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

NEW JOB! Dutch OR Danish Speaking Client Account Executive Location London, United Kingdom (Relocation package available). UK VISA SPONSORSHIP AVAILABLE Language requirements for the job Fluent in Dutch or Danish About the Company Join a market-leading European financial services and investment firm known for its strong reputation, collaborative culture, and outstanding career development opportunities. The Role As a Dutch OR Danish Speaking Client Account Executive, you will work closely with the sales team serving clients in Denmark or the Benelux. You will enhance the client experience by gathering feedback, improving service delivery, and helping to build strong relationships with major financial institutions. Job responsibilities of the Dutch OR Danish Speaking Client Account Executive • Communicate directly with major banks and financial institutions in Denmark ot the Benelux, • Support sales teams with client administration and reporting, • Coordinate operational and administrative processes across departments, • Produce reports and insights on prospective clients and market activity, • Serve as a point of contact or subject matter expert as your responsibilities grow, • Work under the guidance of the Client Service Team Leader with full training provided. Candidate Profile, Skills and Background • Fluency in Dutch OR Danish, • University degree in Finance, Economics, Business, or a related field, • Strong communication and administrative skills., • High attention to detail and ability to manage multiple deadlines., • Interest in asset management and investment services, • Team-oriented with a proactive and collaborative approach. Salary & Benefits • Base Salary: £35,000 per year, • Performance Bonus: Up to £8,000, • Relocation Package: £8,000 (if moving to London), • UK VISA SPONSORSHIP AVAILABLE, • Annual Leave: 28 days + option to buy 3 additional days, • Paid Public Holidays: Up to 11 per year, • Pension Scheme: 9% employer contribution + up to 5% matching, • Enhanced Maternity Pay: 26 weeks at full salary (eligible employees), • Wellbeing Benefits: £50/month gym subsidy, Employee Assistance Program, • Hybrid Working: 25 work-from-home days per year (after 12 months) How to Apply Send your CV and cover letter to: Jonathan Grimes

Luxury Yachting Travel Consultant – I am partnering with a luxury Sailing and Yachting company who specialise in a range of trips to suit a variety of budgets, although their forte lays with the UHNWI, booking luxurious yachts all over the globe, with a high focus on the Mediterranean. This is a great opportunity for someone who enjoys selling luxury holidays with a proven track record of hitting targets. Paying up to £35K + uncapped Commission. Office based in Central London. Luxury Yachting Travel Consultant, Key Responsibilities: Proactively engage with new and existing clients to sell and deliver yacht holidays, exceed the annual sales revenue and grow referrals from existing clients. Respond quickly to enquiries by calling HNWI clients and sending a variety of accurate yacht proposals, sample itineraries and making the booking! (70%) Proactively follow up and contact past clients (30%) to organise and sell their next yacht vacation. Following up proposals every day to ensure you have provided what was required. Working closely with suppliers, preparing contracts and agreements. Luxury Yachting Travel Consultant, Requirements: Luxury Travel Sales experience is a must (Ideally dealing with HNWI) Minimum 5 years travel sales Sales driven individual who is used to a fast paced environment Great communicator – this is key! Driven individual who wants to succeed Patience is essential in this role Desirable: Experience selling sailing holidays or luxury yachting holidays would be highly desirable You have a hobby in sailing and boating Luxury Yachting Travel Consultant, Additional Information Paying up to £35K + Uncapped comm Office based in London To apply for this Luxury Yachting Travel Consultant please either apply online, email your c.v to (url removed) or call Amy on (phone number removed) quoting Ref: AM60453

We are looking for a dedicated Account Manager (delivery & relationship focused; non-sales) to deliver print & mail solutions across a broad range of customer projects. Working closely with people is at the heart of this role, so you’ll be comfortable building relationships, acting as the “go to” person & generally being the trusted point of contact. Due to the nature of the work (mail & print solutions), you will also have a keen eye for detail & will not be happy unless it’s perfect! To sum up, you’ll need to have: strong communication skills, be a relationship builder & have a strong attention to detail. Job title: Account Manager – Delivery (Non-sales). AKA: Client Delivery Manager, Client Relationship Manager, etc. Location: London, east central. 5 days a week in the office, then hybrid after probation period (2 days a week from home / 3 office) Salary: £35K - £40K Basic + Benefits package. To be considered, you’ll need to have…. • Proven experience in account management, customer success or any customer facing delivery role, • Print &/or mail industry experience., • Strong organisational & attention to detail traits. Please hit the apply now button or get in touch for more details. We hope to hear from you soon

Position Title: Category Manager, Customer Communication Position Type: Regular - Full-Time Grade: Grade 05 Requisition ID: 40338 Category Manager - Customer Communication About McCain. At McCain, we're feeding the world: from French fries to Smiles, we contribute to the important role food plays in people's lives. That's why we're dedicated to ensuring our core values-Family, Authentic, Trusted, and Quality-shine through every day. As a privately owned family company with over 60 years of experience, a presence in more than 160 countries, and a global team of 22,000 people, our values and culture are at the heart of everything we do. We believe that we can work together, along with our business and community partners, to bring sustainable growth and positive change today, tomorrow, and for generations to come. Join us and see how you can MAKE IT at McCain! Why join the McCain family. Your Life - we're here to help you fulfil your potential, flourish, and thrive in work and life. Your Success - work alongside passionate individuals who are committed to supporting your career ambitions, drive, and success. Your Impact - we want you to make a meaningful, lasting impact for you, for your colleagues, and for the business. About the role. In every role, McCainers are ambitious, curious, and interested in helping each other create good work experiences. We think about the customer and make doing business with McCain easy. Reporting to the Senior Category Manager - Category Strategy, this is a high-impact, execution-focused role at the heart of the Category Growth team. As Category Manager - Customer Communications, you will bring McCain's Customer Value Proposition to life across retail, QSR and foodservice channels-helping to drive brand preference and deliver sustainable customer and business growth. You'll own the delivery of insight-led, omni-channel customer communications, shaping how McCain shows up with customers at every touchpoint. From leading customer sell-ins and coordinating trade engagement events, to providing sharp commercial analysis that informs planning and decision-making, your work will directly influence commercial outcomes. Partnering closely with channel and environment specialists, and a broad range of cross-functional teams, you'll ensure communications are relevant, compelling and tailored to customer needs-while remaining agile to changing market dynamics. You'll also play a key role in equipping the GB leadership team with customer insight that supports effective business planning and strategic direction. Leadership Principles. Our principles, each with related practices, guide our actions across the organisation. Together, they address how McCain interacts with our customers and employees, and how we work as individuals and collectively to find success. While each role adheres to the Leadership Principles, individual roles may focus more on a specific principle or principles. We are customer obsessed. Customers are our starting point. By understanding their needs and leveraging data and consumer insights, we drive mutual success. We think big and plan ahead. Through ambition, curiosity, and smart risks, we can accomplish goals, refine processes, and innovate to scale success. We bring out the best in our people. We create safe spaces for our people so that trust and empowerment come naturally. Inclusion is about listening first, showing humility, and working together. We act like owners. Together, we clear obstacles and do the work that makes us all successful and proud to be part of McCain. Accountabilities. Execute Category Strategy Initiatives Bring category strategy to life by partnering with environment and channel specialists to develop initiatives that work across multiple channels and customer types. Proactively collaborate with Commercial Operations, Sales, Marketing, Innovation and international teams to ensure strong alignment and flawless execution. Lead Omni-Channel Customer Communications Develop and deliver best-in-class omni-channel communication plans using the 3Cs framework, ensuring consistent, tailored messaging across all customer touchpoints. Create high-impact selling tools, presentation materials and communication assets that enable commercial teams and resonate with customer partners. Continually evolve how McCain communicates with customers, leveraging digital tools, data-led storytelling and new communication formats. Own Customer Sell-In Excellence Play a hands-on role in customer sell-ins, leading category and marketing input to deliver compelling, insight-rich presentations across Retail, QSR and Foodservice. Influence customer stakeholders through structured, data-driven narratives that clearly articulate the value of McCain's Big Bet initiatives. Deliver Category Insight for Commercial Planning Provide rigorous, timely analysis of category, consumer and shopper data to support commercial planning and decision-making. Develop, maintain and enhance omni-channel market tracking to support senior commercial leaders with clear, relevant insight. Utilise key data sources-including Kantar, Circana and dunnhumby (Retail); Lumina Intelligence and Circana CREST (Foodservice); alongside PowerBI, SAP BI and other tools-to deliver impactful reporting and recommendations. Track Performance Against Commercial Plans Apply market and customer insight to monitor performance versus agreed commercial KPIs. Build and maintain performance dashboards that translate data into clear, concise and actionable updates for senior stakeholders. Apply Advanced Data & Analytical Capability Demonstrate strong analytical expertise across retail and foodservice data sources, market research, loyalty data, shopper panels and operator insights. Translate complex data into practical, value-driven recommendations that support commercial action. Bring curiosity and pace to the role by exploring and adopting emerging technologies-such as AI-enabled tools-to improve efficiency, accuracy and insight quality. Qualifications: 3-5 years' experience in Category Management, Commercial Support, Insight or Data Analytics within FMCG/CPG, retail or foodservice environments. Hands-on experience with syndicated and customer data , including tools such as Kantar, Circana, dunnhumby (retail) and Lumina Intelligence or Circana CREST (foodservice). A strong analytical mindset , with a proven ability to turn complex data into clear, actionable recommendations that drive commercial decisions. Compelling communication and presentation skills , with experience creating and delivering high-quality, customer-facing selling stories. Highly organised and detail-focused , comfortable managing multiple initiatives simultaneously in a fast-paced, matrixed organisation. A collaborative and influential approach , with the confidence to engage and align a wide range of internal and external stakeholders. Location. Being in the office every single day is a thing of the past. Here at McCain, we champion hybrid working. This means we don't have a set expectation of exactly when you need to be in the office - however we do encourage our full-time, office-based people to connect in person with others for around half of their working time as that's the best way for us to build and maintain our connections. Our head office (Customer Experience Centre) is on the outskirts of Scarborough - 1.5 hours away from Leeds City Centre, and about an hour from York. We have lots of colleagues who travel to and from our Experience Centre (even if it is just for a good coffee!) and because hybrid really does mean hybrid at McCain, they get the opportunity to collaborate with their colleagues when they're in the office, and balance that with working from home to ensure they get a good life-work balance. The benefits of working for McCain. Although we do encourage you to taste the goods you'll be pleased to know we don't pay you in 'chips'. For working hard, you'll also get a great salary and some pretty good benefits including: A generous Car Allowance An achievable yearly bonus based on personal performance. An excellent pension where we will pay double what you do, up to a maximum of 12% of your pay Flexible holidays - where you can buy & sell up to 5 days holiday per year Optional health cash plan Cycle to work scheme 'Chips In' Volunteering Day Off - to make a positive impact to the competitiveness, resilience, and long-term development of McCain communities across the globe And of course, being part of a Global business there are great opportunities to shine/thrive should you wish to relocate in the future. We have an ambitious 5-year growth plan that presents development & progression opportunities for those who seek it out. The McCain experience. We are McCain: this statement is about our power collectively and our importance individually-your impact is a significant part of the business. Our winning culture focuses on authenticity and trust so we can always bring out the best in our people. Here, you have the opportunity to learn, grow, and thrive while being yourself. Join our team to see why we're better together. #LI-OW1 McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law. McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions. Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy, as applicable. You can understand how your personal information is being handled here. Job Family: Sales Division: GB Commercial Foodservice Department: Category Strategy Location(s): GB - United Kingdom : England : Scarborough || GB - United Kingdom : England : Hull || GB - United Kingdom : England : Leeds* || GB - United Kingdom : England : York* Company: McCain Foods (G.B.) Ltd TPBN1_UKTJ

Business Travel Consultants Hybrid or Home based - Global TMC looking for an experienced Hybrid/homebased business travel consultants, ideally sabre but will cross train. Around 28k/33k plus benefits. 1 to 2 weeks training in one of their UK offices Business Travel Consultants duties -Working on dedicated corporate accounts booking UK, European and Worldwide business travel arrangements -Booking flights, car hire and hotels using sabre -Providing visa advice -Working to the clients travel policy finding the most cost effective travel option available -Making changes and amendments and reissues Business Travel Consultants skills required -Business travel consultant experience is a must, -Strong GDS knowledge Ideally sabre -Hours Monday- Friday 8.30am-6pm (2 shift patterns) If you are interested in the above role please call Duncan on (phone number removed) or apply online/send your cv to (url removed) quoting DT60417

Location: Central London Summary of Role A key role within the growing H&K Fire Detection team heading up the service delivery with a drive to making sure that both client SLAs are achieved and the Fire Detection service department is efficiently and inline with company standards. A capable understanding of fire systems is essential and this role would ideally suit somebody from a previous fire engineering background or experience in a similar Service Managerrole within the engineering industry. What you will be doing Leading, recruiting, developing and line managingthe engineering team. Coordinating with contractors and suppliers. Managing the resolution of any delays. Hiring and training new employees. Managing process improvements. Ensuring compliance with regulatory requirements. Managing materials and equipment budget. Ensuring quality of work carried out by engineering staff and sub-contractors complies with LPS requirements. Managing and delegating engineering escalations within the department. Attending monthly management meetings to both contribute and work with the other senior managers within the business. Meeting clients as and when required. Ensure a safe and secure working environment at all times for our own employees and those of our customers. Ensuring approved sub-contractors and suppliers are performance/compliance monitored in order to maintaining approval listing. What we will need from you Knowledge and experience gained in senior service delivery role within the fire and security industry (essential). Detailed knowledge and experience of LPS standards (essential). Experience in recruiting, managing, developing and leading a team (essential). Able to work in a fast paced environment and make decisions (essential). Proven organisational skills with the ability to meet deadlines, deliver to KPIs and service level agreements (essential). Excellent interpersonal skills with the ability to communicate effectively to both internal and external stakeholders/customers/team members (essential). Proven skills in delivering process/service enhancement and always using initiative to identify future areas for improvement (essential). Ability to build successful relationships and provide first class customer service to our existing clients (essential). What you can expect in return Salary Range competitive & negotiable depending relevant experience 25 days holiday plus bank holidays and option to buy 5 days Contributory company pension scheme Car allowance Life Assurance Funded Health Cash Plan Hours: 36.5 hours per week (Monday to Thursday 8.45 16.40, Friday 8.45 16:00) Please note: You may be required to undertake a DBS check as part of your job role at Hall & Kay. About Us At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UKs most respected companies in all areas of industry and construction. What sets us apart? Our culture. What we call the Hall & Kay way.its a people thing. Put simply, we know we can achieve more when we work as a team with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. Its our people that make us trusted to deliver. TPBN1_UKTJ

New Vacancy - Senior Underwriting Support Lloyd's Syndicate Hybrid / Flexible City of London I am currently partnered with a leading Lloyd's Syndicate who are seeking an experienced Underwriting Support individual to join their team. This role will act as an Underwriting Assistant for the Financial Institutions team and will be required to help out with Underwriting Admin duties including but not limited to; chasing brokers for premiums/renewals, maintaining documents, peer reviews and much more. My client is looking for someone with strong London Market Underwriting Support experience. Key Responsibilities Provide day-to-day underwriting support to FI Underwriters across a portfolio of Financial Institutions risks. Assist with the preparation, review, and processing of new business, renewals, endorsements, and mid-term adjustments. Support Underwriters with accurate data capture, risk analysis, and presentation of underwriting information to ensure informed decision-making. Ensure underwriting files are complete, compliant, and maintained to Lloyd's and internal standards. Draft, issue, and check policy documentation, endorsements, binders, and certificates for accuracy and timeliness. Liaise with brokers to resolve queries, obtain outstanding information, and ensure documentation reflects agreed terms. Monitor and chase outstanding subjectivities, premium payments, and signed lines. Accurately enter and maintain risk and policy data within underwriting systems. Produce underwriting and portfolio reports to support performance monitoring, renewals, and capacity management. Assist with data quality initiatives and support regulatory and internal audits as required. Act as a key point of contact for brokers, delivering a professional and responsive service. Build and maintain strong working relationships with brokers and internal stakeholders, supporting the FI team's market presence. Support Underwriters during renewal seasons and market meetings, including preparation of submission packs and analysis. TPBN1_UKTJ

An enterprise-level security systems integrator is seeking an experienced Technical Account Manager to oversee a prestigious, large-scale London site. This is a key client-facing role managing a high-profile account within a complex, enterprise environment. The site is a large Lenel-based site. Formal Lenel certifications are not required, but a strong working knowledge and enterprise-level background are essential. Key Responsibilities: • Act as the primary point of contact for building managers and key client stakeholders • Day-to-day management of a critical enterprise account • Lead, manage, and support a team of 6–7 on-site engineers • Coordinate service delivery, workflow, and operational priorities • Prepare and manage quotations for system upgrades and enhancements • Ensure high service standards and client satisfaction • Adapt to a diverse and evolving role within a dynamic environment Ideal Candidate Profile: • Proven experience in a Technical Account Manager, Service Manager, or similar role • Background in enterprise-level security systems integration • Strong understanding of access control systems (Lenel experience highly desirable) • Excellent stakeholder management and communication skills • Experience leading engineering or technical teams • Commercial awareness, including quoting and upgrade planning This role offers long-term stability, exposure to a flagship account, and the opportunity to work on a prestigious London site within a well-established integrator

Case Handler 3 Month Contract | £140 per day umbrella | London, Hybrid We are seeking a Confidential Case Handler to join a critical safety and reporting team in the transport sector. This is a hybrid role based in London, offering 2 days per week in the office and the remainder remotely. Key Responsibilities: Process confidential reports following defined procedures, recording information accurately, and producing high-quality reports Peer review case reports produced by colleagues Conduct empathetic and neutral phone interviews with reporters, ensuring open dialogue and complete information Liaise with member organisations, often Health & Safety Managers or senior Directors, to ensure timely, high-quality responses Investigate technical and operational issues raised to support accurate report processing Participate in industry briefings, stakeholder meetings, and continuous improvement projects within the team Requirements: Graduate-level qualification in Psychology or a related field, or equivalent work experience Experience handling phone calls and performing office-based administrative tasks Excellent listening, communication, and stakeholder engagement skills, with the ability to remain neutral and professional Commitment to confidentiality, high-quality service, and accountability Ability to adapt to change, work collaboratively, and contribute proactively to team objectives Must have a private, confidential workspace for calls Package & Benefits: Contract Duration: 3 months Rate: £140/day (umbrella) Location: London (Hybrid – 2 days per week in office) Hours: Full-time, with flexibility to cover 08:30–17:30 reporting line Work Environment: Hybrid, supportive team focused on health, safety, and wellbeing in the transport sector

Corporate Travel Account Manager Hybrid Working Are you a corporate travel expert who loves delivering seamless, high-touch service to premium clients? Do you thrive in an environment where experience, collaboration, and quality service genuinely matter? This is an opportunity to join a fast-growing, £30m-turnover corporate travel management business, led by a hands-on Managing Director with a Flight Centre background. The team is made up entirely of professionals, each bringing an average of 18+ years’ industry experience — creating a highly aligned, knowledgeable, and supportive culture. There is zero staff turnover to date, and the business continues to grow year on year. The Role This Corporate Travel Account Manager position focuses on managing and nurturing an existing portfolio of corporate clients, primarily within the finance sector. The successful candidate will act as a trusted travel partner — delivering bespoke itineraries, handling complex travel requirements, and providing real-time problem solving to ensure exceptional client service. Key Responsibilities Manage and develop exclusive corporate client relationships Design efficient, tailored travel solutions Handle complex itineraries and problem-solve in real time Use Amadeus and/or Galileo GDS systems daily Work collaboratively within a highly experienced, supportive team Deliver outstanding service that supports continued business growth How the Role Works Hybrid working — home-based with office flexibility Monday–Friday corporate travel environment High levels of autonomy, trust, and support from day one Candidate Requirements 5+ years’ experience as a Corporate Account Manager within corporate travel Proven experience managing an existing corporate client portfolio Strong knowledge of Amadeus and/or Galileo GDS Confident, client-facing communicator with excellent relationship skills Highly organised, commercially aware, and detail-focused Comfortable working independently in a fast-paced environment Strong Microsoft Office and general IT skills Why This Opportunity Stands Out Competitive salary plus generous commission & bonus structure 25 days’ holiday + birthday off Private pension Perkbox benefits Electric car scheme Hands-on leadership — the Managing Director works on the same floor as the team A genuinely supportive, team-first culture where people stay

Role:Customer Support Engineer - WAMS Key Skills/ Screening Questions Detailed JD WAMS, Power Systems, EMS, DMS, SCADA, eterra Bachelor's degree in Electrical Engineering, Computer Science, or related field. Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). Experience in Linux/Windows server environments, networking, and databases (Oracle/SQL). Familiarity with real-time protocols (IEEE C37.118, ICCP/TASE.2, DNP3, IEC 61850). Strong problem-solving, analytical, and debugging skills. Excellent communication skills to interact with global customers and collaborate with cross-functional teams Provide L2/L3 customer support for WAMS applications, servers, and associated infrastructure. Diagnose, troubleshoot, and resolve incidents related to WAMS performance, connectivity, and data quality. Monitor real-time data flows and ensure integrity of phasor measurement unit (PMU) data across the grid. Support incident, problem, and change management processes in line with SLAs. Conduct root cause analysis (RCA) for critical issues and implement corrective actions. Assist customers with system upgrades, patches, and hotfixes deployment. Document technical solutions, prepare knowledge articles, and share best practices. Collaborate with product engineering and R&D teams for complex escalations. Provide customer training, workshops, and technical guidance to improve user adoption. Drive continuous service improvements to enhance reliability and reduce recurring incidents Ensure adherence to ITIL processes for incident, problem, and change management TPBN1_UKTJ

Role: Call Centre Team Leader Location: Vauxhall London Salary: £33,000 & full benefits package Are you looking for a company that rewards you? A growing company that has a clear progression path? Do you enjoy managing people but miss talking to customers? This role combines both and you will be rewarded for your efforts The role of the Call Centre Team Leader Accountabilities & Deliverables of this Call Centre Team Leader Role requirements of a Call Centre Team Leader Leading the team to achieve target and hit SLA/KPIs. You will train, coach and mentor your team enabling them to meet targets whilst delivering exceptional customer service to customers. Ability to lead by example with high levels of customer service and closing skills. Constantly improves own and teams performance - lifts the performance of the team through effective documentation/driving performance and detailing employees improvement through development files. Sets plan for the week/month ahead based on current issues and analyses of previous week/month stats. Delivers weekly plans at health check meetings, through daily performance reviews and the delivery of work set by Call Manager. Utilises Coaching in 121s Ensures the relevant time is spent on employees' and Team's development, constantly reviews the performance of individuals, ensuring effective coaching is being conducted that relates to previous coaching sessions and is moving forward. Delivers documentation based on constant coaching and improvement of their team All paperwork is clear, concise, and legible with all areas completed for review by Senior Management.Personal Attributes of a Call Centre Team Leader Good understanding of telephony systems. Excellent communication skills - effective coaching skills; to have the ability to build relationships & can motivate employees. Extensive knowledge of Microsoft packages. Strong commercial awareness Proactive and decisive approach to problem solving. Strong organisational aptitude and proven time management skills. Please apply online for an immediate interview for this Contact Centre Team Leader role! Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail