Customer Service jobs in United KingdomNo experience

MOBKOI is a fast-growing mobile company headquartered in London, with offices across central Europe, US and Asia. We use the latest in mobile ad technology to help premium brands effectively reach and engage with their clients' audiences. Bringing to market the most selective site list of premium global and local publishers enabling brands to be selective of where their ads are going to run and thu... ZIPC1_UKTJ

Join Our Team as a Fire Detection Field Service Specialist Field based role on Land, Offshore & Overseas About the Role We have an exciting opportunity for a Fire Detection Field Service Specialist to join our dynamic Marine Service team. Youll be responsible for servicing and commissioning fire detection systems on naval vessels, commercial marine projects, including offshore and overseas assignment... ZIPC1_UKTJ

Account Manager – Facilities Services London – Site Based Permanent – Full Time £70,000 – £80,000 + Flexible Benefits Summary This is a rare opportunity to step into a pivotal leadership role, taking the reins from a highly respected colleague who is retiring after building an outstanding client partnership. You’ll be joining at an exciting moment: we have recently mobilised into a landmark new smart building in London, having already supported this prestigious legal firm across their wider estate for a number of years. This is not a start-up situation – it’s a well-established, high-value contract with a genuinely engaged client and a strong, committed team already in place. As Account Manager, you’ll have full accountability for a circa £8 million P&L, shaping the commercial and strategic direction of this high-profile contract. You’ll work closely with the client at a senior level, driving continuous improvement and ensuring the building’s cutting-edge systems are maintained to the very highest standards. Just as important, you’ll be a visible, inspiring leader to your team – someone who invests in people, grows talent, and leaves the contract in an even stronger position than you found it. Some of the key deliverables in this role will include: • Lead the Client Relationship at a Senior Level – Build on an already strong partnership with a highly engaged client, acting as a trusted strategic advisor and the face of NG Bailey on site., • Own a circa £8 Million P&L – Take full commercial accountability, driving profitability, identifying growth opportunities, and delivering cost-effective, high-quality service solutions., • Shape Strategy, Not Just Operations – Set the direction for this contract, working at a strategic level to anticipate client needs, plan for the future, and continuously raise the bar on service delivery within a state-of-the-art smart building environment., • Develop and Inspire Your Team – Be the kind of leader people grow under. You’ll coach, mentor, and develop a multidisciplinary engineering team, building capability and succession for the long term., • Drive Innovation in a Smart Building Environment – Leverage the latest building technologies and systems to deliver operational excellence, embracing the opportunities that come with a brand-new, fully integrated smart building. We’re looking for a strategic leader – not an operator. Someone who thinks about the bigger picture, is commercially sharp, and understands that great client relationships are built on trust, consistency, and genuine partnership. You’ll be walking into an enviable position: a loyal client, a motivated team, and a contract that is performing well. Your job is to take it further. An inspiring people leader with the ability to develop, coach and retain a high-performing team, with experience in: • Proven P&L ownership in a complex FM or engineering services environment – ideally with experience managing contracts of comparable scale and value., • Strong senior client relationship management – you are comfortable in the room with senior stakeholders and know how to turn a good relationship into a great one., • A background in M&E or engineering services, with the technical credibility to lead a skilled multidisciplinary team and engage meaningfully on complex building systems, including smart building technologies., • A genuine passion for people development – a leader who creates an environment where individuals are supported, challenged, and given real opportunity to grow. We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: • Car/Car allowance, • 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days, • Pension with a leading provider and up to 8% employer contribution, • Personal Wellbeing and Volunteer Days, • Private Medical Insurance, • Life Assurance, • Salary sacrifice car scheme (Hybrid/Electric Vehicle), • Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-AX1#LI-onsite

Manager - £40,000 - £50,000 + depending on experience Hays Recruitment - London - Accountancy and Finance – Payroll and Credit We have an exciting internal opportunity for an experienced recruitment leader to take ownership of a team of 4 experienced recruiters as well as our Private Sector Payroll desk in Cheapside. This role offers the chance to lead a high performing specialism, take responsibility for a well-established market, and elevate your career within one of the most commercially consistent areas of our A&F business. If you're ready for a bigger remit, broader influence, and the chance to revitalise a team with strong historic performance, this could be the next step in your Hays career. The Opportunity This is a Manager level role leading a fantastic team and taking ownership of a high value, specialist desk focused on permanent Payroll and recruitment across the Private Sector. With an average perm fee of £8,000 and 30 permanent roles registered already this financial year, this market remains active, profitable and reliably in demand. In FY25, the desk billed £243k, demonstrating its strong commercial foundations. With the right strategic approach and leadership, it is primed to return to and exceed previous peak performance. You'll be stepping into a warm, reputable area of the business with loyal clients, consistent role flow and clear headroom for growth. What You’ll Be Responsible For Leading & Developing Your Team • Build a high-performance culture grounded in accountability, coaching and collaboration, • Lead consultants through structured development plans and performance frameworks, • Drive a commercial plan that accelerates revenue and market penetration, • Reengage established relationships and expand the portfolio across key sectors, • Identify growth areas across Payroll and transactional finance, • Run a 360 desk at leadership level to anchor high-quality revenue, • Act as a trusted advisor to clients with complex, specialist hiring needs, • Partner closely with senior leadership to shape divisional priorities, • Influence best practice, operational excellence and market strategy across the wider A&F business You’ll thrive in this role if you: • Are currently a Business Manager, Manager or operating at an equivalent leadership level, • Have an impressive track record in revenue growth and team leadership, • Bring strong commercial acumen and confidence operating in high-demand markets, • Have the resilience, ambition and leadership presence to drive performance and culture, • As part of your internal progression, you’ll benefit from:, • Uncapped commission, paid every 4 weeks, • Ownership of a warm, specialist desk with strong foundations and high fee potential, • Long-term commercial opportunity across transactional finance markets, • Access to industry-leading leadership development programmes, • Hybrid working and flexible hours, • International incentive trips and performance-based rewards, • A collaborative, inclusive culture that supports ambition and celebrates success Next Steps If this sounds like your next move, we’d love to hear from you. At Hays, the future is what you make it and this is your opportunity to shape one of the most commercially exciting parts of our Private Sector A&F business. As a Disability Confident employer, we welcome applications from all backgrounds. At Hays, we share a passion for creating a culture where there are opportunities for our people to flourish and succeed, whatever your background. We know that diversity of perspective and an inclusive approach, which encourages those experiences and views to be heard, is great for business and therefore your career with us.

Premier Recruitment Group is working in partnership with a well established and international organisation in Rainham, Essex to recruit a Third Party Technical Account Manager to join their team. This is an exciting, full-time and permanent role. Salary: £45,000-£55,000.00 per annum Work Pattern: Standard Office Hours; 37.5 per week, but needs to be flexible when required Overall purpose of job: Act ... ZIPC1_UKTJ

West London - Company Car + Excellent Benefits Clark Resourcing Solutions are recruiting for a driven Account Manager to join a leading organisation within the construction and hire sector. This is a field-based role covering West London, focused on growing revenue, developing long-term client relationships, and winning new business across construction projects and subcontractors. Key Responsibilitie... ZIPC1_UKTJ

B2B Account Manager - Sports Partnerships Location: Bromley, South-East London Reporting to: Partnerships Lead Salary: £40k - £60k About the Company A fast-growing subscription platform in the global prize draw and gaming space, now at £9m+ ARR after strong year-on-year growth. The business is scaling its B2B offering through a white-label platform, partnering with major organisations across the sport... ZIPC1_UKTJ

Account Manager Large Commercial Account, City of London £85,000 We are seeking an experienced Account Manager to oversee Facilities Management (FM) Hard Services for a large commercial account in the City of London. This is a senior, hands-on role, ideal for a proactive leader with strong technical expertise and a proven track record in managing multi-disciplinary FM teams and service providers.... ZIPC1_UKTJ

We are recruiting on behalf of a prestigious five-star hotel and resort set within stunning countryside just outside London. Our client is seeking a Guest Experience Coordinator to act as a central communication hub, ensuring every guest interaction is seamless, professional, and reflective of true luxury standards. This is a fast-paced, highly visible role where you will play a key part in shaping... ZIPC1_UKTJ

We are currently recruiting on behalf of a prestigious 5-star hotel and resort for a professional and guest-focused Senior Reservations Agent to join their established Reservations team. Acting as the first point of contact for all booking enquiries, you will play a key role in delivering an exceptional customer experience across a range of services, including guest rooms, dining, golf, and spa pac... ZIPC1_UKTJ

Travel consultant required for this small niche travel agency based in West London. You will be selling the baltics, Balkans and Nordics. Tailormades and tours. The role is hybrid, 3 days in the office. Travel industry sales experience is a must and knowledge of some of the destinations mentioned above. Salary around 32/34k. great comm and benefits Duties of a travel consultant -Specialising in hol... ZIPC1_UKTJ

?? Multilingual Customer Experience Consultant German & English Speaking ?? Pay: £13.35 per hour + bonus (OTE) ?? Location: London (Hybrid - 80% remote) ? Shifts: Rotational shifts between 8am-8pm, Monday to Saturday ?? About the Role Join Konecta, partnering with the ZEAL Group - innovators behind some of Europe's most exciting online lottery brands, including Tipp24 and Lotto24. You'll be the friendly,... ZIPC1_UKTJ

Job Title: Account Manager - Financial Markets Location: Watford, Hertfordshire (Office Based) Salary: £26,500 per annum starting to £27,500 per annum after probation Performance-based commission in line with responsible sales practices and regulatory standards One week fully paid training upon successful first interview Job type: Full time, Permanent Are you ready to build a career from day one? We ar... ZIPC1_UKTJ

Temporary Customer Service Executive Location: Hook Pay Rate: £12.71ph In this role you will beresponsible for managing incoming customer enquiries with a strong focus on order retention, cancellation retention, and return retention. You will be guiding customers through their finance application, responding to all pre-delivery enquiries and offering clear, reassuring information. Main Duties Answer cu... ZIPC1_UKTJ

Overview We are seeking a motivated and customer-focused Inbound Sales & Customer Service Agent to join our team supporting Center Parcs, a leading provider of holiday packages across Europe. This hybrid role, based at our Head Office in Canary Wharf, London, is ideal for individuals fluent in both Danish and English who have a passion for delivering exceptional customer service and driving sales.... ZIPC1_UKTJ

Engineering Account Manager Location:West London Salary:£70,000 + Package An exciting opportunity has arisen for an experienced Account Manager to oversee the delivery of Facilities Management services within an Engineering environment for a key client. Based in West London, you will be responsible for managing a key site, ensuring high standards of service delivery, technical compliance, and strong s... ZIPC1_UKTJ

FRENCH SELECTION (FS) French speaking Account Manager Available Part-time Location: Dartford Salary: circa £30,000 per annum pro rata Ref: 1214FR To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 1214FR The company: An innovative family-owned manufacturer dealing with prestigious clients globally. Main duties: An exciting opportuni... ZIPC1_UKTJ

We wish to appoint a SEND SUPPORT MANAGER 37 hours per week - Term-time only Kent Scheme Grade D - £24,541 actual (£27,904 full time equivalent) We seek to appoint an enthusiastic and committed SEND Support Manager, working full-time - 37 hours per week, term-time only. Previous experience is preferred but not essential. Dartford Grammar School for Girls is committed to safeguarding and promoting the ... ZIPC1_UKTJ

Complaints Standards and Quality Manager Salary: £61,102 per annum plus opportunity to earn up to 5% performance related bonus Contract: Full-time, fixed term contract until March 2027 Location: Hale Village, London, N17 Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London. We have an opportunity for an ex... ZIPC1_UKTJ

Job Title: Water Treatment Account ManagerLocation: Croydon, Greater LondonSalary/Benefits: £35k - £55k + Training & Benefits Due to recent expansion, our client is recruiting for a switched-on and commercially focussed Water Treatment Account Manager. You will be joining a growing and successful Water Treatment / Water Hygiene outfit, who have a nationwide presence and varied client portfolio. The... ZIPC1_UKTJ

We are working with a boutique Property and Asset Management firm, who are looking to recruit a Head of Property Management Accounts to oversee their team based in Central London. This is an exciting and integral hire where this individual will lead their finance function in a hands-on leadership role, working directly with the CEO but also having line management responsibility for the existing tea... ZIPC1_UKTJ

Join Our Team as a Customer Services Officer! Are you passionate about making a difference? Do you thrive in a role where no two days are the same? YMCA St Paul's Group is looking for a Customer Services Officer to be the friendly face and first point of contact at our centres. Your Role: • Deliver exceptional customer service, providing information, advice, and support., • Handle reception duties like managing calls, sorting post, logging repairs, and processing payments., • Ensure safety as a designated First Aider and Fire Marshal, including building patrols and wellbeing checks., • Make a real impact in your community., • Be part of a supportive, purpose-driven team. Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Role: Account ManagerIndustry: IT Solutions (Private Sector Focus)Location: London / South (Hybrid Working)Salary: £50.000 + £5,000 Car Allowance | Uncapped OTE About the Opportunity We are a fast-growing, highly regarded IT solutions provider delivering managed services, cloud, cybersecurity, and infrastructure solutions to commercial clients across the UK. As part of our continued expansion in the South, we are seeking an experienced Account Manager to take ownership of a portfolio of key private sector clients and drive strategic growth. The Role This is a senior, client-facing position focused on developing long-term commercial relationships and maximising account value. You will operate as a trusted advisor to stakeholders, identifying opportunities across a broad solutions portfolio while leading strategic account plans and revenue growth initiatives. Key Responsibilities Own and develop a portfolio of key commercial accounts Build senior-level relationships with decision-makers and stakeholders Identify, lead, and close upsell and cross-sell opportunities Deliver strategic account planning and regular business reviews Collaborate with technical and delivery teams to shape tailored solutions Consistently exceed revenue and growth targets About You Proven experience in an Account Manager / Senior Account Executive ole within IT or technology services Strong track record of growing and retaining high-value B2B accounts Commercially astute with excellent negotiation and influencing skills Confident engaging C-level stakeholders across mid-market and enterprise clients* Driven, target-oriented, and motivated by uncapped earning potential What's on Offer £50,000 base salary £5,000 car allowance Uncapped commission structure with strong earning potential Hybrid working model (London / South focus) Clear progression within a high-growth organisation Supportive, ambitious, and collaborative culture

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world. Our clients are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and the owners and management teams that lead them. We’ll broaden your horizons The Business Services and Outsourcing team are essential to meeting our clients' evolving requirements. As well as delivering long-term, sustainable value to businesses by providing a range of solutions such as accounting, payroll and compliance services, they also play a key role in tying together many of our services across BDO both domestically and internationally. By building deep and meaningful relationships with a range of clients from ambitious entrepreneurial SMEs to large multi-national groups, our BS&O team don’t just advise on their specific business challenges, they open doors for other teams to provide our firm’s wider service offering. To succeed in this agile environment, you’ll need to demonstrate excellent problem-solving skills and initiative. In return, you’ll have the opportunity for progression, and the chance to develop in one of the industry’s most exciting and varied roles. We’ll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You’ll be someone who can work pro-actively, managing your own tasks, but you’ll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO’s Partners to enable us to serve our clients effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview BDO’s Bristol Service Charge team is a centre of excellence for independent reviews of service charges. We are expecting large growth over the coming years to add to our breadth of existing clients. We require a Manager to help us deliver exceptional client service to our expanding client base. You will have overall responsibility for the delivery of high quality independent reviews of annual service charge expenditure for a specific client. You will manage a dedicated team and supervise the process to ensure that our work is efficient, completed within the KPI’s, and our offering is tailor-made to suit the client’s needs. You will be a point of escalation both internally & for the client and will confidently deal with difficult situations. You will report into the Director and Partner team, providing and implementing solutions where required. You will be actively involved in business development and should actively seek opportunities to grow the business. You’ll be someone with: • ACA, ACCA or equivalent qualification with experience working in an accountancy practice or other financial environment, • Significant Service Charge Accounting experience (residential service charge experience preferred), • Previous experience of Social Housing Service Charge Accounting advantageous, • Experience managing junior staff Requirement of 2 days a week minimum in the office. If based in London, we would also expect you to visit the Bristol office once per month on pre-agreed dates. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Key Responsibilities • Build and maintain strong, long-term relationships with venue stakeholders, ensuring mutual growth and alignment, • Act as the main point of contact for venue event enquiries, coordinating responses, site visits, and solutions, • Manage incoming briefs, gaining a clear understanding of client requirements and expectations, • Develop creative and commercially sound proposals aligned with venue capabilities and budgets, • Collaborate with internal teams to design and deliver engaging event solutions, • Ensure all financial elements, including quoting and invoicing, meet targets, • Identify opportunities to introduce additional services across the wider business, • Maintain consistency and quality across all client communications and proposals, • Monitor event outputs to ensure high standards of delivery, • Share market insights gathered through venue relationships to support business development, • Support delivery teams with venue-specific operational knowledge (e.g. access, restrictions, capabilities), • Ensure all technical, creative, and logistical requirements are clearly communicated and executedTechnical Skills & Experience, • Strong IT skills, including Microsoft Office (Word, Excel, PowerPoint), • Experience working with event equipment and/or live events, • Background in a fast-paced administrative or account management role, • Good financial awareness, including budgeting and working to targets, • Understanding of how different business functions (e.g. operations, transport, finance) interact

Salary: £46,853 (plus £3,500 location allowance if applicable) Contract: Permanent Location: London Hybrid (2 days per week in London office) Closing date: 9am Monday 27th April Benefits: Generous annual leave, flexible and hybrid working, pension contribution, employee wellbeing support, learning and development opportunities, and a values?led, inclusive culture We have an exciting opportunity for a Senior Account Manager, reporting to the Corporate Partnerships Manager, working for a nationally recognised, values-driven charity supporting girls and young women. This is a high-profile role for an experienced corporate partnerships professional who is passionate about delivering outstanding account management, leading a small team, and maximising income and impact through innovative, mutually beneficial corporate relationships. In this role, you will lead the corporate partnerships account management function, setting the standard for thoughtful, high quality stewardship across a diverse portfolio of high value, multi-year partnerships. You’ll shape and grow relationships across strategic partnerships, cause-related marketing, sponsorship, employee engagement, gifts in kind and volunteering, ensuring each partnership delivers meaningful value for both the organisation and its partners. You’ll provide strong, supportive line management to account managers, role modelling best practice while developing partnership plans, negotiating agreements and delivering complex, cross-organisational projects. Working collaboratively with colleagues across fundraising, marketing, communications, finance and programme teams, you’ll bring partnership ideas to life and ensure every collaboration reaches its full potential. To be successful as the Senior Corporate Account Manager you will need: • A strong track record of delivering and growing high value, strategic corporate partnerships in a charity or comparable environment, • Experience of leading and developing others, creating a high performing, collaborative team culture, • Confidence shaping partnership strategies, negotiating agreements and managing multiple priorities in a fast?paced environment, • Excellent communication and presentation skills, with a clear, persuasive approach If you would like to discuss this role with us please contact us and quote the reference 2947HB. Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency. If enough applications are received the charity reserve the right to end the application period sooner.

Bar Guest Service Representative - Fazenda Bishopsgate.Benefits of being a Bar Leader at Fazenda:.Christmas Day and New Year's Day closures to guarantee time off with your loved ones.Complimentary meal for two to celebrate your work anniversary.Enhanced maternity and paternity pay.A supportive and i

Complimentary meals in our friendly team restaurant, Neddy's including monthly payday breakfast.

Pertemps Network Group are delighted to be assisting a reputable housing provider in recruiting a Customer Service Advisor (Rent Income Support) to join their Finance and Rental Income team.This is an excellent opportunity for candidates with strong customer service experience, particularly within housing or income-related roles, who are passionate about supporting residents and delivering positive outcomes. You will act as the first point of contact for resident enquiries relating to rent accounts and arrears, supporting income recovery while ensuring residents are directed to the right financial support where required. Some training will be provided; however, candidates with prior experience in housing income or rent support roles are highly desirable.Reports To: Rental Income Team ManagerLocation: Hybrid – 3 days per week in officeHours: Monday to Friday, 9:00am – 5:00pmRate: 19:98 PAYE - 25:49 UMBRELLARole PurposeTo provide a professional and supportive service as the first point of contact for resident enquiries relating to current and former tenant rent accounts and arrears. You will assist with rent arrears collection, provide rent account information, and support residents who may be experiencing financial hardship by directing them to appropriate services to maximise their income and sustain their tenancies. The role supports delivery of team Key Performance Indicators (KPIs), customer satisfaction targets, and first contact resolution outcomes.Key ResponsibilitiesCustomer Enquiries & CommunicatioAct as the first point of contact for residents regarding: • Rent balances, • Rent arrears, • Annual rent increases, • Payment enquiriesHandle enquiries across multiple communication channels, including:, • Telephone (inbound and outbound), Email, Web enquiries, SMS, Face-to-face contact, Written and postal correspondence, • Provide empathetic and supportive communication to residents., • Maximise first-time resolution of customer enquiries.Income Support & Resident Guidance, • Identify residents experiencing financial hardship., • Signpost residents to appropriate support services, including:, • Welfare Benefit Teams, Housing Support Fund, Discretionary Housing Payments, • Encourage sustainable payment methods such as Direct Debit., • Assist residents with:, • Payment plans, Standing orders, Refund enquiries, Missing payment investigationsRent Account Administration, • Maintain accurate customer records within the housing management system., • Provide up-to-date rent account balances., • Issue rent statements and rent cards when required., • Take payments and make low-level payment arrangements., • Escalate complex enquiries to Rental Income Support Officers., • Carry out lower-level arrears recovery and administrative tasks as directed.Universal Credit & System Updates, • Update the Universal Credit Landlord Portal with revised rent charges within required timescales., • Advise residents receiving Universal Credit to update their journal when rent changes occur., • Ensure all updates comply with required reporting standards.Performance & Service Delivery, • Work within a performance-driven environment aligned to:, • Key Performance Indicators (KPIs), • Customer satisfaction targets, • First Contact Resolution targets, • Act as an ambassador for excellent customer service., • Desirable ExperiencPrevious experience in Rent Income Support, Housing Income, Arrears Recovery and Social Housing or Local Authority environmentsKnowledge of:, • Universal Credit processes, • Housing Benefit systems, • Welfare support pathways, • Experience working with housing or income management systems.Ideal Candidate Profile, • Have previous experience in rent income or housing support roles, • Are confident dealing with financial and arrears-related enquiries, • Have strong customer service and communication skills, • Are motivated by helping residents achieve positive financial outcomes, • Thrive in fast-paced, performance-driven environmentsApply Now If you are an experienced Income Officer, Rent Arrears Officer or Income Recovery OfficerSuport looking for your next opportunity, Pertemps Network Group would love to hear from you.

Customer Focus. Team Leadership. Service Excellence. Are you an experienced ServiceDesk or service professional ready to step into a leadership role within a fast-paced engineering services environment? Liftec Express – a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK – is continuing to strengthen its service operations during an exciting phase of growth and performance improvement. We are now seeking a Customer ServiceDesk Team Lead to take ownership of our Helpdesk function, providing leadership, escalation support and driving high-quality customer service across a busy and dynamic operation. This is a pivotal role where your leadership, organisation and customer focus will directly influence team performance, customer satisfaction and operational efficiency. The Role at a Glance: Customer ServiceDesk Team Lead Dartford, Onsite Competitive Salary Plus Extensive Benefits Package Reporting to: Delivery Support Manager Company: Pioneer of the British lift industry. Formerly part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Pedigree: Clients include national retail chains, major hospitals, large FM providers and MOD sites Your Background: Helpdesk, service desk or customer service leadership experience within an engineering or service-led environment Skills: Team leadership, escalation handling, performance monitoring, reporting, CRM systems, strong communication and organisation About Us: Liftec Express is a well-established and highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world’s leading manufacturer and service provider of elevators and escalators, the business is now privately owned by R-Capital and focused on operational excellence and customer service performance. This is an excellent opportunity to take a leading role within a collaborative service environment, shaping Helpdesk performance and driving continuous improvement. Ready for your next challenge? As Customer ServiceDesk Team Lead, you will take day-to-day ownership of the Helpdesk function, ensuring effective coordination of workload, consistent service delivery and strong team performance. You will act as the primary escalation point for complex or sensitive customer issues, managing complaints professionally and ensuring timely, accurate resolution. Working closely with engineers, planners and operations teams, you will drive effective communication and problem-solving across the business. You will oversee all Helpdesk activity including incoming calls, emails and customer portal interactions, ensuring all communications are logged accurately within CRM systems and handled in line with service expectations. A key part of your role will involve monitoring Helpdesk performance metrics such as response times, resolution rates and customer satisfaction, using this data to coach team members and improve overall service quality. You will take ownership of customer complaints management, ensuring issues are tracked, analysed and resolved effectively. Identifying trends and root causes, you will support service improvement initiatives and provide clear reporting to senior management. You will also produce centralised management information covering call volumes, complaint trends and operational performance, ensuring data integrity across systems to support decision-making and planning. Supporting onboarding and development of team members, you will help embed consistent processes, promote best practice and foster a collaborative, customer-first culture. The role holder shall carry out their duties in accordance with company policies and procedures, ensuring compliance, accuracy and operational excellence at all times. About You: • You bring experience from a helpdesk, service desk or customer service environment, with exposure to high-volume workloads and escalation handling, • Previous experience in a supervisory or team lead capacity would be advantageous, • You are confident handling complex customer interactions, complaints and service issues in a calm and professional manner, • Strong communication skills enable you to work effectively with customers, engineers and internal stakeholders, • Highly organised and proactive, you can prioritise multiple tasks and maintain performance under pressure, • Comfortable using CRM systems and Microsoft Office, with the ability to produce and interpret reports, • A collaborative team player, you are committed to driving service quality and continuous improvement Benefits: • Access to Discounts Platform, • Pension (Day 1) - Aviva, • Holiday – 25 days per year plus bank holidays – holiday year January to December, • Wellness (Day 1) - Employee Assistance Programme, • Death in Service (Day 1) 3 x Salary - Canada Life, • Sickness Scheme - Discretionary, • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service, • Incentive Scheme (role dependent, non-contractual), • Employee Referral Scheme Why Join Liftec Express? • Central leadership role within a respected PE-backed engineering business, • Direct impact on customer service performance and operational delivery, • Opportunity to lead, coach and develop a Helpdesk team, • Collaborative and supportive working environment If you are a customer-focused service professional ready to step into a leadership role and make a real impact, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

\n\n \n\n Accounting Manager \n\n \n\n London | Hybrid | Leading US Law Firm \n\n \n\n \n\n My client, a highly respected US law firm, is seeking an experienced Accounting Manager to join their London office. The position works closely with the CFO, DOA/COFA, and US‑based finance teams, offering excellent exposure across the firm. As Accounting Manager, you will take ownership of a wide range of financial processes, ensuring accuracy, compliance and smooth day‑to‑day operations. This includes: \n\n \n\n \n\n Accounting \n\n \n\n Preparing, filing and paying quarterly VAT returns.Supporting the annual SAR audit, liaising with auditors and responding to queries.Working with the US Accounting team on the UK LLP statutory audit, including year‑end journals and reporting.Liaising with the relevant contacts on UK partnership tax filings and partner tax statements.Performing GL reconciliations (pensions, loans, receivables, salary advances, deposits).Overseeing expenses and supplier payments approvals and processes.Payroll & Benefits \n\n \n\n Managing monthly payroll in partnership with HR and an outsourced provider.Maintaining the master salary list and ensuring timely, accurate payroll delivery.Overseeing all HMRC requirements.Managing pension contributions and auto‑enrolment compliance.Handling payroll queries and preparing final data for the US team.Completing payroll year‑end tasks including PAYE Settlement and P11D(b).Partner Payroll \n\n \n\n Managing the UK SEP draw schedule and monthly partner payments.Liaising with US teams on FX, tax and capital deductions.Reporting & Support \n\n \n\n Producing management and cash‑flow reports.Responding to queries relating to cost orders, billing, WIP, AR and AP.Completing Office for National Statistics submissions.Compliance & Banking \n\n \n\n Supporting compliance with SRA.Maintaining relationships with banking partners.Managing banking user access and permissions.Handling card requests, credit limit changes and account closures. \n\n \n\n Skills & Experience \n\n \n\n Chartered Accountant qualification (ACA, ACCA or equivalent).Strong experience in a similar accounting role, ideally within a law firm or professional services environment.Excellent knowledge of HMRC regulations, VAT, payroll processes and SRA Accounts Rules.Proficiency in Excel and financial systems (3E, Emburse, online banking). \n\n \n\n Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. \n\n \n\n \n\n \n\n

Job description • Desk-Based Account Manager ( based in North London ), • Please only apply if you have a strong sales background min 2 years and Telecoms would be preferable £28,000-£32000 Base + Comms + Pension Main focus: Managing and growing existing customer accounts remotely (phone/email/video). Key Responsibilities: Account manager and New business • Maintain regular contact with assigned client accounts, • Build strong relationships to improve retention, • Identify upsell and cross-sell opportunities, • Renew contracts and manage pricing discussions, • Handle customer queries and resolve issues, • Track account performance against targets, • Renewals (SIMs, broadband, hosted VoIP), • Upsell (higher bandwidth, additional users, cyber add-ons) Retain customers and increase revenue from existing accounts as well as new business Focus is on retention + account growth,

Senior Client Relationship Manager – new role in re-vamped client team in major international law firm. Tech focus. Hybrid working. \n\n \n\n This innovative international law firm has recently overhauled it’s client relationship team. With a revamped client programme of major blue-chip clients this is a really exciting time to be joining. \n\n \n\n This is a great role for a Key Account Manager/Client Relationship Manager who is looking to make a step up into a senior manager role or a senior manager looking for a fresh challenge. You will manage a number of international clients focusing mainly on tech but also life sciences and financial services. \n\n \n\n The role will involve: \n\n \n\n\n\t • Account planning and working with partners to encourage cross-selling; Building relationships within your key accounts to drive new revenue growth; Taking client feedback and client interviews; Horizon scanning; Developing initiatives to stay close to clients; Driving key account management best practice.\n\n\n \n\n \n\n You MUST have experience of managing large scale accounts in either an international law firm or Big Four accounting firm. You will enjoy being client facing as well as playing an advisory role to partners.

1st Line Support Customer Service Agent • Annual Salary: Competitive, • Location: Kingston upon Thames, KT1, • Serve as the initial point of contact for partners, providing prompt and effective technical support to resolve queries and issues via our ticketing system and over the phone., • Occasionally assist with the configuration and provisioning of services, ensuring seamless deployment and functionality., • Conduct comprehensive testing and evaluation of new services, ensuring optimal performance and reliability., • Facilitate the onboarding process for new clients by providing thorough guidance and support., • Assist the sales team by offering insights into product capabilities, enabling account managers to effectively communicate the value proposition of our solutions to clients., • Collaborate with suppliers and internal teams to ensure efficient service delivery., • Previous experience in a customer support role, preferably within a service provider environment., • Familiarity with cellular network environments is advantageous., • Experience with Zendesk or similar customer service software is beneficial., • Strong customer service and time management skills., • Excellent written and verbal communication skills in English., • High attention to detail with the ability to see tasks through to completion., • Ability to work independently while effectively engaging with internal and external stakeholders., • Casual dress code., • Company events and team activities., • Cycle-to-work scheme., • Hybrid working model., • Pension Scheme., • 25 days Annual Leave per year, plus all UK Bank Holidays., • Minimum education: A-Level or equivalent (preferred)., • Minimum experience: 1 year in a customer service role (preferred)., • Right to work in the United Kingdom.

For Repair Care, we are looking for a Merchandiser Account Manager. In this role, you are responsible for strengthening Repair Care’s presence within merchant branches across your region. You ensure high standards of product merchandising, deliver training to merchant staff and contractors, and support the growth of merchant relationships that contribute to sales development. How you make the difference As Merchandiser Account Manager, you are Repair Care’s representative on the shop floor. You make sure products are visible, well presented and correctly positioned within merchant branches, while also building strong relationships with branch teams and identifying commercial opportunities in the market. In this role, you combine relationship management, merchandising and training with a strong commercial mindset. By staying close to merchant environments and understanding what happens in the branch, you help strengthen Repair Care’s visibility, product availability and sales potential in your region. What your agenda looks like • You build and maintain strong relationships with merchant branches across your region and support the onboarding of new locations., • You ensure products are presented in line with agreed merchandising standards, keep point of sale materials up to date and make sure product visibility in store is strong., • You deliver product training to merchant staff and organise demonstrations and workshops for contractors and end users., • You identify new dealer opportunities, support dealer set-up and generate leads that contribute to regional sales growth., • You gather feedback on competitor activity, customer behaviour and product performance, and record your visits and insights in Salesforce., • You work closely with internal colleagues on promotions and initiatives and represent Repair Care at trade events, in-store activities and regional industry events. Your team You work closely with colleagues across the commercial organisation and coordinate regularly with marketing and other internal stakeholders. In this role, you play an important part in connecting merchant execution with wider commercial objectives and regional growth. What makes you a great fit Experience • Experience in merchant sales, merchandising or account management within the construction or building materials sector, • Understanding of merchant distribution channels Skills and personal style • Strong relationship-building and stakeholder management skills, • Good sense of merchandising and retail presentation, • Comfortable delivering product training and demonstrations, • Able to generate leads and develop commercial opportunities, • Confident in interpreting sales data and reporting insights, • Practical, proactive and comfortable working independently in the field What’s in it for you • Joining a close-knit and supportive team with a strong collaborative culture, • Working for a premium brand with an excellent reputation in the market, • Being trusted with real autonomy to manage and grow your territory, • Receiving high-quality training and ongoing development to build your commercial and technical expertise, • Having the opportunity to make a visible impact in a growing business where your contribution is recognised, • Working within an international group environment through Bolton, providing exposure to broader business initiatives and best practice, • Enjoying variety and independence in a field-based role where no two days are the same, • We believe in empowering our people, recognising performance, and creating an environment where talented individuals can thrive. About Bolton Bolton Group is an Italian family-owned multinational company with a portfolio of more than 60 quality brands, distributed in over 150 countries around the world. The group operates across several sectors, including food, home care, adhesive, personal care and beauty products. At Bolton, entrepreneurship, responsibility and a long-term vision are key. The company combines the strength and stability of an international group with the agility and spirit of a family business. This creates an environment where collaboration, ownership and sustainable growth are strongly valued. About Repair Care Repair Care is part of Bolton Adhesives and is specialised in sustainable repair and maintenance solutions, with a strong focus on preserving and restoring timber. The company supports professional users with innovative systems, technical expertise and training, helping customers extend the life of buildings and components in a smarter and more sustainable way. Working at Repair Care means being part of an organisation where technical knowledge, practical support and customer focus come together. You will join an ambitious and internationally connected environment in which collaboration, expertise and long-term value creation are central.

Overview We are seeking an experienced and relationship-driven Account Manager to support and grow key client partnerships within the hospitality sector. This role will focus on delivering exceptional service, managing client accounts, and identifying opportunities to maximise value, retention, and revenue across assigned portfolios. Key Responsibilities • Manage and develop long-standing client relationships across hotels, restaurants, and hospitality groups., • Serve as the primary point of contact for clients, ensuring operational excellence and service delivery., • Understand client needs, commercial objectives, and market trends to provide proactive support and tailored solutions., • Oversee the onboarding and ongoing management of new and existing accounts., • Monitor performance metrics, client satisfaction, and contract compliance., • Work closely with internal teams (operations, marketing, finance, product, and service teams) to ensure seamless delivery., • Forecast account performance, prepare progress reports, and present insights to senior management., • Identify opportunities for upselling, cross-selling, and expanding service offering across client portfolios., • Resolve client queries effectively and in a timely manner, maintaining a high level of customer service., • Attend industry events and client site visits where required. Skills & Experience Required • Proven experience as an Account Manager or Client Relationship Manager within the hospitality industry (hotel, F&B, catering, or service-led environment preferred)., • Strong communication and interpersonal skills with the ability to build rapport and trusted relationships., • Commercial awareness and confidence in identifying business development opportunities., • Excellent organisational skills and ability to manage multiple accounts simultaneously., • Analytical mindset with experience working with KPIs and performance reporting., • Self-motivated, proactive, and solutions-focused approach., • Proficiency in MS Office and CRM systems.

COSTAR GROUP - SENIOR CHANNEL ACCOUNT MANAGER EMEA, MATTERPORT - LONDON OVERVIEW CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. ABOUT MATTERPORT Matterport, part of the Costar Group, is leading the digital transformation of the built world. Our groundbreaking spatial computing platform turns buildings into data making every space more valuable and accessible. Millions of buildings in more than 177 countries have been transformed into immersive Matterport digital twins to improve every part of the building lifecycle from planning, construction, and operations to documentation, appraisal, and marketing. Learn more about ___. DESCRIPTION The Senior Channel Account Manager (CAM) is responsible for developing, managing, and growing strategic relationships with channel partners and Value-Added Resellers (VAR) to drive sales and expand market reach. This role involves building strong partner relationships, enabling partners with training and resources, and ensuring mutual business success through joint planning, performance monitoring, and execution. This is an excellent opportunity for an ambitious, highly motivated channel salesperson to be on the front line, selling solutions and services with their partners across several industries including but not limited to AEC, Commercial Real Estate, Retail, Facilities Management. They thrive in a fast-paced environment, winning and exceeding targets. RESPONSIBILITIES Deliver Quarterly Channel targets - SaaS and Services • This is achieved by supporting their partners in building the right pipeline & book of business to sell to their end clients., • Be operationally excellent in the day-to-day running of your partner territory by accurately forecasting weekly, monthly and quarterly numbers., • Excellent application of Sales tools such as SFDC, Groove, Highspot. Channel Development • Identify, recruit, and onboard new channel partners aligned with company goals., • Develop & update business plans with partners quarterly to drive revenue and achieve sales targets. Relationship Management • Build and maintain strong, long-term relationships with partners and key stakeholders. Build Exec relationships with the VAR & Matterport., • Serve as the main point of contact for assigned channel partners. Sales Enablement & Support • Provide training, tools, and support to help partners effectively position and sell products/services with SFDC, CPQ and PRM., • Deliver sales, technical presentations & demo’s to new & existing partners via both web presentations and on site presentations including our Pro 3D camera., • Collaborate with internal sales and marketing teams to execute channel programs and campaigns. Performance Tracking • Monitor partner sales performance, pipeline development, and forecast accuracy., • Analyse data to identify growth opportunities and address performance gaps. Market & Competitive Insights • Stay up to date with industry trends, competitive offerings, and market shifts., • Share partner and market feedback with internal teams to inform product and strategy development. QUALIFICATIONS • Bachelor's degree, or equivalent experience required., • Excellent English & German written, verbal and presentation skills., • A track record of commitment to prior employers., • Proven track record in Channel sales across EMEA with extensive experience in SaaS sales., • Able to travel and be in region to support your partner in co selling and business planning., • Familiar with Value Based solution selling using ROI and the MEDDPICC sales methodology with Partners to their end clients., • History of achieving 100% Channel sales quotas (SAAS, ACV)., • Experience working in the SaaS Technology Space serving clients in one or many of these industries; Commercial or Residential Real Estate, Facilities Management, Manufacturing, Travel & Hospitality, Construction., • Must be energetic, team player, presentable and professional. We want to hear from you! We are looking to build the best team of people who will be empowered to do their best work. WHAT’S IN IT FOR YOU? Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment based in the Blue Fin or one of our key UK-wide hubs. Other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more! At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds including but not limited to; people of all genders, of all ages, sexual orientations, ethnicities, nationalities, religions and beliefs. #Matterport #LI-ST3

JOIN OUR JOURNEY Medialab is the UK’s leading independent media agency, and one of the fastest growing in the industry. We’re a media agency that’s made differently: purpose-led, data-driven, founder-run and proudly independent. Our entrepreneurial spirit means success is recognised and rewarded. There are no limits to what you can achieve here, which our employees agree with, evidenced by being a Campaign Best Place to Work for six consecutive years and one of The Sunday Times Best Places to Work 2025. As well as this, we’re Campaign’s Independent Agency of the Year 2024 and Media Week’s Independent Agency of the Year 2025. We are IPA Effectiveness accredited, an IPA People-First agency, and All In Champions, with industry-leading work recognised by double-gold at the 2024 IPA Effectiveness Awards for our work with Laithwaites and a 2025 Effie for our work with Alzheimer’s Society. Our independence means we can focus 100% on doing the right thing to secure success for our clients and our brilliant people. We work with a wide variety of clients including Hovis, IG, Sharps Bedrooms, SunLife, Standard Life, Ancestry, Laithwaites Wine, Save the Children, Guide Dogs, Alzheimer’s Society, RNLI and Clearscore. OUR VALUES • Commit to Doing the Right Thing (Act with integrity and accountability), • Help People Flourish (Invest in people), • Dig Deeper to Understand Better (Data driven curiosity) OUR COMMITMENT TO YOU Working at Medialab comes with lots of perks including all the usual things you would expect, such as a competitive salary package, pension, season ticket loans, cycle to work scheme, weekly social events and big summer / end of year celebrations. On top of that, we offer extra benefits, which make life at Medialab even more rewarding: • Time to Unwind – 22 days holiday (+ Christmas holiday closure), a day off for your birthday, holiday buying scheme, flexi-hours, and both a work abroad and cultural bank holiday swap scheme., • Hybrid Working – Balance between home and office. (3 days in office) We welcome requests for flexible working arrangements from the commencement of employment., • Career Growth – A meritocratic approach to progression with quarterly reviews, CPD Platinum accredited training, mentoring and leadership support., • Health & Wellbeing – Private medical insurance, health cash plan, gym discounts, wellbeing apps Mental Health First Aiders and free professional counselling., • Supporting Families – Enhanced parental leave pay, flexible working and life assurance., • Giving Back – Paid charity days and sustainability initiatives., • Perks & Rewards – Retail discounts, long-service trips and an unforgettable team culture. YOUR NEXT CHALLENGE We are seeking an experienced AV / TV Buying Manager to lead the delivery of high-quality AV campaigns across a diverse portfolio of clients. This is a hands-on role with clear ownership, taking responsibility from client brief through to planning, buying, booking and optimisation. You will play a key role in managing day-to-day client relationships, acting as a trusted AV lead and ensuring campaigns are delivered to a high standard across Linear TV and Connected TV (CTV). Alongside this, you will support the development of junior team members and work closely with media owners to drive value and performance. This role is well suited to someone who enjoys accountability, client exposure and owning their work end to end. HOW YOU WILL MAKE AN IMPACT • Own AV planning from brief to delivery, translating client objectives into clear and effective Linear and CTV strategies, plans and buys., • Lead the planning, buying, booking and optimisation of AV campaigns, confidently justifying recommendations and performance to clients., • Act as a day-to-day AV contact for clients, building trusted relationships and providing clear, confident communication throughout campaign delivery., • Manage end-to-end campaign setup, ensuring accuracy, quality and timelines are consistently met., • Lead relationships for key clients across a variety of sectors, proactively identifying opportunities to add value., • Build strong working relationships with media owners and sales houses to drive value and negotiate effectively., • Provide training, feedback and support to junior team members, helping to raise the standard of AV delivery across the team., • Confidently use core systems including MediaOcean, VOD and Linear booking systems, and ideally K2 (TechEdge). WHAT YOU WILL BRING TO THE ROLE ESSENTIAL SKILLS • In-depth understanding of the AV market, with strong expertise across Linear TV and CTV., • Understanding of industry-wide systems including DS Media, CARIA and TechEdge., • Proven experience leading and managing large-scale AV and TV campaigns., • Strong organisational skills with the ability to manage multiple campaigns simultaneously., • Self-starter mentality, comfortable taking ownership and making decisions with confidence., • High motivation and reliability, with a consistent focus on quality delivery., • Ability to hit the ground running and quickly adapt to new processes and responsibilities. NICE TO HAVE SKILLS • Experience across both planning and buying roles., • Strong negotiation skills across pricing, value and quality metrics., • People development experience, with the ability to mentor and upskill junior team members.

THE ROLE: We're looking for an Account Manager ready to step into a genuinely hands-on role where your contribution will be felt from day one. You'll be the person clients trust and the one the team turns to. You'll work across commerce and retail media projects for FMCG brands, managing multiple workstreams with confidence and care. This isn't a support role. You'll have real responsibility, real relationships, and room to grow into whatever this agency needs you to become. What you'll be doing • Owning the day-to-day running of your accounts and leading small-to-medium projects end-to-end, • Acting as the primary client contact and building trusted, long-term relationships, • Leading key client meetings: status calls, briefings, creative reviews, and strategic presentations, • Turning client briefs into clear, well-structured internal briefs that set the team up to do their best work, • Managing the commercial health of your projects: estimates, budgets, POs, and billing, • Ensuring everything that goes out the door is on time, on brief, and to the highest standard, • Staying sharp on client business, category trends, and the competitive landscape WHAT WE'RE LOOKING FOR: Experience: • 2+ years in an agency environment, • 1+ years as an Account Manager preferred but not essential, • Shopper marketing experience is a plus, • A track record of delivering commerce, retail media, or integrated campaigns for consumer or FMCG brands, • Comfortable with the financial side of account management: budgets, estimates, invoices, and POs The person: • Warm, straight-talking, and genuinely great with people, clients and colleagues alike, • Organised without being rigid, calm under pressure without being passive, • You care about the details but don't lose sight of the bigger picture, • Proactive: you spot things before they become problems and help find solutions, • Excited by the idea of building something from the ground up WHY LLOOK: • Help shape the culture, the way of working, and the kind of agency we become, • Work with major FMCG brands on commerce challenges that matter, • A team that will back your development and want you to grow, • 25 days annual leave + bank holidays + your birthday + Christmas closure, • Additional annual leave after 5 years, • Enhanced parental leave, • Hybrid working, London, • Competitive salary

🎓 Graduate Opportunity: Business Sales Consultant 🚀 Are you a recent graduate with big ambitions, strong drive, and a passion for success in business? Ready to launch a high-earning career where your performance truly pays off? This could be the opportunity you’ve been waiting for. We’re looking for confident, motivated graduates to join a fast-growing, market-leading consultancy as Graduate Business Sales Consultants. 💼 What you’ll be doing: Engaging with business owners and senior decision-makersIdentifying opportunities to help organisations improve performanceBuilding relationships and managing your own sales pipelineWorking in a fast-paced, target-driven environmentDeveloping into a high-performing B2B sales professional 🎯 What we’re looking for: Recent graduate Ambitious, resilient, and competitive mindsetExcellent communication and interpersonal skillsSelf-motivated with a strong desire to earn and progressPositive attitude and willingness to learn 💰 What’s on offer: Competitive basic salary + uncapped commissionStructured training programme — no sales experience requiredClear progression path with rapid promotion opportunitiesSupportive, high-energy team cultureModern office environment If you want more than “just a job” and are driven to build a lucrative career in business sales, we want to hear from you. 📩 Apply now or message me directly to learn more.

Account Manager - Brand Partnerships & Motorsports London / Hybrid £35,000 - £40,000 + benefits Amazing Account Manager opportunity with a leading brand activations and motorsports event / production agency! The company With a pedigree in delivering brand activations, brand partnerships and live events for a myriad of sporting events, this agency is a leader in the industry. Working with brands on a global scale, they curate VIP guest experience programmes, corporate hospitality and track side experiences with the highest quality and service. Due to exciting client account wins this great company are growing their usually very stable team with this lovely Account Executive role! The role As Account Manger you will work closely with the Account Director to execute a wide range of brand activations & VIP guest programmes at global motorsports events. This is super client facing role is hybrid account management and project delivery with support from production - key is the ability to deal with VIP and C-Suite stakeholders and manage multiple global projects at any one time. Managing and scoping budgets, dealing with suppliers and internal creative / production elements as well as on-site managing the execution from a client services perspective is all part of this lovely role. About you To apply for this role you must have worked in a similar agency environment and have experience in managing sponsorship activations at sports events, as well as guest programmes, ideally with a passion for and interest in motorsports. With budget management in excess of £1m, the ability to spin multiple projects and manage demanding clients is what you love! Amazing opportunity to work with one of the best agencies out there. Get in touch with us to register your details if you are interested in other positions - we specialise in events, production, AV, creative, marketing, comms & advertising.

Role Title: Account Manager - UK (Bus & Fleet) Location: United Kingdom (Remote / Depot-Based as required) Reporting To: Managing Director Overview of the Role The Account Manager's primary relationship owner for existing bus and fleet clients across the United Kingdom. This is a client-facing, commercially focused role centred on protecting and growing established accounts, ensuring clients receive consistent value from our charging infrastructure, and coordinating internally to keep uptime commitments on track. Key Responsibilities Account & Relationship Management • Serve as the primary day-to-day contact for existing bus operator and fleet clients across the UK., • Own account health - proactively managing satisfaction, identifying risks, and escalating concerns early., • Conduct regular account reviews and service check-ins, ensuring clients feel genuinely supported., • Manage contract renewals and negotiate extensions in line with commercial objectives. Commercial Growth • Identify and develop upsell and expansion opportunities within existing accounts including additional hardware, Operation & Maintenance contracts, remote monitoring packages, and depot upgrades., • Maintain an accurate account pipeline and track revenue forecasts within CRM., • Feed client intelligence and market feedback into the wider commercial and product teams. Operational Coordination • Work closely with Service Delivery, Technical, and Commissioning teams to ensure client commitments and SLAs are met., • Coordinate access, scheduling, and communication around planned maintenance, fault response, and site interventions., • Represent the company professionally at client sites, depot visits, and operational reviews. Reporting & Documentation • Maintain accurate, up-to-date records of client activity, account status, risks, and opportunities in CRM., • Contribute to client-facing reporting on asset performance, uptime, and SLA compliance., • Provide regular internal updates on account status and market conditions. Skills and Experience • Proven track record in account management, customer success, or a client-facing commercial role, ideally within transport, fleet, infrastructure, or a related technical sector., • Ability to engage credibly with depot managers, fleet directors, and transport authorities., • Comfortable holding technical conversations around EV charging hardware, uptime performance, and infrastructure reliability, you don't need to be an engineer, but you need to hold your own., • Strong communicator - written, verbal, and in person. You build trust quickly and maintain it over time., • Self-managed and proactive - you identify when a client needs attention without being prompted., • Willingness and ability to travel across the UK for client meetings and site visits. Qualifications • Background in commercial, operational, or technical account management (transport, energy, or industrial sectors preferred)., • Valid UK driver's licence., • Right to work in the UK. Desirable • Experience with EV charging, zero-emission transport, or clean energy infrastructure., • Existing relationships within the UK bus, coach, or public transport sector., • Familiarity with DC charging systems or depot electrification environments., • Experience working in a growth-stage or scaling business where you have had to build process as you go. Performance Expectations • High client retention across the existing UK account base., • Consistent SLA compliance across commissioning, maintenance, and fault response milestones., • Revenue growth through structured upsell activity within existing accounts., • Accurate and up-to-date account records maintained in CRM at all times., • Strong client satisfaction evidenced through account reviews and direct feedback. If this role is of interest, please apply directly and share any questions to

Airline sales manager - Required for this global airline based in their central London office in the city. You will be managing a team of 4 people, You will be responsible for managing a key international airlines portfolio, agreeing a strategic plan and achieving revenue targets in-line with the clients expectations. Salary ideally up to £45,000 but they are willing to pay more for the right candidate plus bonus up to 3 k and benefits listed below. Ideally an airline background as a sales manager or account manager, but they would consider a account manager form the corporate or leisure side of the travel industry as long as they were an airline guru. Airline sales managers duties -Manging a team of 4 which includes a sales executive, sales support agent and 2 reservations agents -Contribute to the airlines passenger sales and marketing division, reporting and presenting station performance/results to European divisional leaders -Take ownership or development and growth of both leisure and corporate business as well as manage existing client database -Lead FAM trips when required -Attend and represent the airlines at industry events -Monitor industry trends, competitor activities and customer feedback -Support the Country Manager with forecasts, budgets, and reports for the executive team -Design and negotiate commercial deals Airline sales managers skills required -Ideally sales management or account management for another airline, but they would consider a TMC or leisure account manager as long as they are an airline guru -Able to be office based full time in London -Proven track record of achieving sales targets and driving revenue growth -Excellent communication, negotiation and presentation skills -Willingness to travel when required -Team management experience Additional information -Bonus up to 3k per year, benefits including 21 days holidays rising to 25 with longevity, life and medical insurance, pension, If you are interested in the above role please apply online or send your cv to quoting DT60579

For Repair Care UK, we are looking for a Specification Account Manager. In this role, you are responsible for developing and influencing specification opportunities within the construction, refurbishment and heritage sectors. You build relationships with architects, surveyors, large and national contractors, housing providers and heritage organisations, with the goal of turning early project involvement into contractor engagement and product usage. How you make the difference As Specification Account Manager, you play a key role in positioning Repair Care’s solutions at the front end of the market. You influence projects from design stage through to completion and ensure the right stakeholders are connected throughout the process. By combining market knowledge, relationship building and commercial follow-up, you help expand Repair Care’s presence and convert specification opportunities into business. What your agenda looks like • Build relationships with architects, surveyors, heritage organisations and other specifiers, • Influence refurbishment and construction projects from design stage through to completion, • Track projects and support conversion from specification to contractor engagement and product use, • Work with contractors, housing providers, local authorities, developers, merchants and distributors, • Deliver CPD presentations, technical presentations and toolbox talks, • Promote training programmes and support the growth of trained contractor networks, • Maintain project tracking, customer information and reporting in Salesforce, • Represent Repair Care in the market through industry events, professional networking and digital visibility Your team You work closely with Technical Account Managers, distributor partners and internal colleagues across the commercial organisation. Together, you support regional growth, contractor engagement and successful project conversion. You report to the Senior Specification Account Manager / UK & Export General Manager. What makes you a great fit • Experience in specification development, construction sales or contractor engagement, • Experience building relationships with architects, surveyors, contractors or similar stakeholders, • Understanding of construction processes and specification development, • Familiarity with tools such as NBS is an advantage, • Knowledge of timber repair or restoration solutions is beneficial, • Strong relationship-building and networking skills, • Commercial awareness and ability to track projects effectively, • Strong communication and presentation skills, • Well organised and disciplined in activity management and CRM usage What’s in it for you • Joining a close-knit and supportive team with a strong collaborative culture, • Working for a premium brand with an excellent reputation in the market, • Being trusted with real autonomy to manage and grow your territory, • Receiving high-quality training and ongoing development to build your commercial and technical expertise, • Having the opportunity to make a visible impact in a growing business where your contribution is recognised, • Working within an international group environment through Bolton, providing exposure to broader business initiatives and best practice, • Enjoying variety and independence in a field-based role where no two days are the same, • We believe in empowering our people, recognising performance, and creating an environment where talented individuals can thrive. About Bolton Bolton Group is an Italian family-owned multinational company with a portfolio of more than 60 quality brands, distributed in over 150 countries around the world. The group operates across several sectors, including food, home care, adhesive, personal care and beauty products. At Bolton, entrepreneurship, responsibility and a long-term vision are key. The company combines the strength and stability of an international group with the agility and spirit of a family business. This creates an environment where collaboration, ownership and sustainable growth are strongly valued. About Repair Care Repair Care is part of Bolton Adhesives and is specialised in sustainable repair and maintenance solutions, with a strong focus on preserving and restoring timber. The company supports professional users with innovative systems, technical expertise and training, helping customers extend the life of buildings and components in a smarter and more sustainable way. Working at Repair Care means being part of an organisation where technical knowledge, practical support and customer focus come together. You will join an ambitious and internationally connected environment in which collaboration, expertise and long-term value creation are central. #LI-RD1

Account Manager - Hybrid, London Our client is a globally recognised, award-winning organisation operating at the forefront of digital education and workforce transformation. With a strong international presence and partnerships across enterprise and public sector organisations, they are a market leader in delivering cutting-edge, tech-enabled training solutions in data, technology, finance and procurement. Due to continued growth across their tech-focused division, they are now looking for an Account Manager to join their team & play a key role in maintaining existing customer relationships. Our client is hugely customer-centric, working closely with business to not only solve problems but also drive growth within the organisations. This is a hybrid position, with an expectation to attend the London office twice per week, alongside occasional travel to industry events and team meet-ups. Responsibilities • Act as the primary point of contact for a portfolio of existing clients, • Provide advice & support to clients on apprenticeships and professional training, in-line with client needs & long-term plans, • Support clients on any reskilling initiatives, • Attend networking events when necessary, • Gather client feedback & deliver to relevant teams to help drive long-term customer satisfaction, • Maintain up-to-date knowledge of industry trends & competitor activity, • Act as an ambassador of the brand and driving growth across existing accounts whilst fostering client success The Successful Candidate • 2+ years B2B account management experience, • A link to the apprenticeship or professional training space is ideal but not essential, • Wider experience within the education or recruitment space would also be a plus, • Commutable to London twice per week Account Manager Package • Basic salary: £37,000-52,000, • OTE: +£15,000 (uncapped), • Hybrid role, - 2x days per week in their London office, • Clear progression pathway into senior sales or account management roles, • Ongoing training and development provided from a first-class leadership team, • Private medical insurance, • Enhanced maternity / paternity / adoption support schemes, • Staff discount scheme, including gym membership, • 28 days annual leave plus bank holidays - with opportunities to purchase additional holiday too

Lightware We are a professional AV manufacturer, developer and supplier situated in the heart of Europe for over 25 years. We focus on the needs of our customers and deliver viable solutions with an uncompromising level of customer service and support. Innovation is deeply rooted in our core; we have world-class expertise and a strong desire to deliver the best solutions for the current and future needs of AV signal distribution & management. The Role: The Partner Account Manager will be primarily responsible for selling and promoting AV signal distribution solutions through an established network of System Integrator partners. They will also be responsible for actively seeking new sales opportunities within non-trading SI’s. This role with involve frequent travel within the region – England South – as well as regular visits to our London Showroom, attending international and domestic trade shows and representing the company at key trade events. The ideal candidate will be self-motivated, technically competent and have a natural flair in developing strong business relationships. Key Responsibilities: Cultivate strong relationships with existing client base. Provide technical training, sales support and marketing initiatives to partners. Formulate and execute a robust business development strategy to achieve ambitious sales goals. Act as a passionate brand advocate, representing the company with professionalism and enthusiasm at industry conferences, exhibitions and networking events. Accurately forecast sales, track performance and provide insights at regular sales meetings. Monitor competitor activities, providing relevant feedback to sales management and the wider business. Complete all administration tasks efficiently and accurately. Maintain accurate and up-to-date records within CRM system (Salesforce). Undertake any other relevant duties as they arise or as requested. Your Skills and Experience: Proven success in an account management role, AV experience desirable but not essential. Good standard of PC literacy, including proficiency in MS Office Suite and Salesforce. Ability to communicate, present and influence a diverse range of key stakeholders from Technical Engineers to C-level. Demonstrate ability to be a self-motivated individual who has a desire to surpass targets. Good standard of PC literacy, including proficiency in MS Office Suite and Salesforce. Excellent communication skills, both verbally and in writing. A flexible and proactive ‘can-do’ attitude, with the ability to adapt of changing market dynamics Full UK driving licence.

🌟 NOW HIRING: Agency Sales Manager (OOH) 🌟 📍 Hybrid (London, UK) 💷 £40,000 Base + uncapped comms (£60K+ OTE) Our client, a fast-growing and innovative media business, is looking for a commercially driven Agency Sales Manager to take ownership of a high-value agency portfolio and drive revenue across the OOH landscape. This is a sales-first role focused on growing agency partnerships, unlocking new revenue opportunities, and delivering best-in-class OOH solutions. If you’re confident selling into agencies and want real ownership of revenue, this is a strong next step. What You’ll Be Doing 💼 ✔️ Owning and growing a portfolio of media agency relationships, with clear revenue targets ✔️ Driving new business within existing accounts and identifying new agency opportunities ✔️ Leading responses to briefs with commercially focused proposals that win revenue ✔️ Proactively pitching OOH solutions and upselling across campaigns ✔️ Building senior relationships across planning and investment teams ✔️ Working closely with internal teams to ensure campaigns deliver and unlock repeat business ✔️ Maintaining accurate pipeline management and forecasting via CRM ✔️ Keeping ahead of OOH trends to identify new commercial opportunities What You’ll Bring ✅ ✨ 3–4+ years’ experience in media sales, ideally within OOH or adjacent channels ✨ Proven track record of hitting or exceeding revenue targets ✨ Strong experience selling into media agencies ✨ Confidence in pitching, negotiating, and closing deals ✨ Commercial mindset with the ability to spot and convert opportunities ✨ Highly organised with strong pipeline management skills ✨ Proactive, driven, and comfortable in a target-led environment Success in This Role 🚀 Success will be measured by your ability to drive revenue growth, expand agency partnerships, win new business, and consistently exceed sales targets. Perks & Incentives 🎁 💷 £40,000 base salary 💰 Uncapped commission (OTE £60K+) 📍 Hybrid working (3 days in office) 🚀 Clear progression and earning potential 🤝 Collaborative, high-performing team If you’re ready to step into a key role, build strong agency partnerships, and make a real impact in the OOH space — apply now 🌟

Social Account Manager Agency | Immediate Start London (Hybrid) 6 Month FTC / Contract | View to Go Permanent Salary: £35K - £40K The Opportunity We’re partnering with an agency looking for a Social Account Manager to join the team on an immediate start basis for an initial 6-month contract, with strong potential to become permanent. This is a fantastic opportunity for someone who thrives in a busy agency environment and loves managing client relationships while delivering standout social campaigns. You’ll sit at the heart of client services, working closely with internal creative and strategy teams to ensure projects run smoothly and clients receive best-in-class service. What You'll Be Doing 🔥 • Managing day-to-day delivery across multiple social media client accounts, • Acting as the main point of contact for clients, building strong relationships, • Supporting the planning and execution of social campaigns and always-on activity, • Working closely with creative and strategy teams to ensure smooth project delivery, • Managing timelines, budgets and campaign deliverables effectively, • Helping identify opportunities for account growth and upselling services, • Ensuring projects are delivered on time, on budget and to a high standard What We're Looking For 👀 • Proven experience as an Account Manager within an agency environment, • Strong social / digital campaign experience, • Excellent client servicing and stakeholder management skills, • Highly organised with strong project management ability, • Comfortable managing multiple accounts in a fast-paced environment, • Passion for social media, content and digital marketing trends, • Available immediately or at short notice If this sounds like you, send over your CV + availability. Due to high application volumes, we may not be able to respond to everyone individually, but we’ll keep strong profiles in mind for future opportunities.