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Trade Account Manager Required! \n Our client is an established manufacturer with extensive experience in the motorsport industry, specialising in the production of high-quality, durable go-karts supplied to commercial karting venues worldwide. \n Due to continued success, our client is actively seeking a dynamic, sales-focused professional to join their Spare Parts Sales Department in the role of a Trade... \n \n ZIPC1_UKTJ

Account Manager - FM Service Provider - North West London - Up to £90,000\n \n \nThis is an exciting opportunity to work for an established FM service provider located in NW London. CBW are currently seeking an experienced Account Manager to oversee the delivery of all hard FM services across a new and large estate. The successful candidate will be M&E qualified with a proven track record in facilities ma...\n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

Job Title: Account Manager - Financial Services \n Location: Watford, Hertfordshire \n Salary: £26,500 starting salary (£27,500 after probation) + Performance Incentives, OTE £35,000 - £38,000 \n Job Type: Permanent, Full time, Office Based \n Start date: Training starts Monday 19 October 2026 \n Turn your sales skills into a career in financial services. \n Sales experience? Confident communicator? Ready for your next c... \n \n ZIPC1_UKTJ

Funeral Service Specialist\n Location: North & Central London. This is a mobile role covering eight of our funeral homes, in Westminster, Kensington, Fulham, Westbourne Grove, Marylebone, Chiswick, Shepherd's Bush and Hampstead\n \n Job Type: Full-time, permanent\n \n Salary: £29,857.54 per annum\n \n Be there for families wherever they need you\n \nAs our mobile Funeral Service Specialist, you'll be the steady pair of ...\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

Human Engine is a Financial Times top-ranked management consultancy with specialisms in strategy, transformation, procurement, customer experience and digital. \n We started in 2018 because we believed the public sector deserved better from consulting – more personal, more human and more knowledgeable of the realities of modern public services. All consulting firms say they're different – with a found... \n \n \n \n \n \n ZIPC1_UKTJ

SEO Account Manager | £36k-£38k (DOE) | Hybrid - 3-days on-site Hertfordshire \n I'm working with one of my top clients, a brilliant independent digital agency in Hertfordshire, who are looking for an SEO Account Manager to join their growing team. \n This is a great opportunity for someone ready to step up from an SEO Executive/Senior Executive position, or an existing Account Manager who wants genuine o... \n \n ZIPC1_UKTJ

Technical Account Manager - Trophy Building - Central London - up to 85K\n \n \nOne of the capital's leading service providers is currently looking to recruit a Technical Account Manager to work at a large prestigious building in Central London. \n \n \nAs a company, they manage properties for a number of well known commercial blue chip clients and are considered one of the best in their field.\n \n \nThe main purpose of...\n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

Supervisory or shift leader experience (or ready for the step up). As a Front Desk Supervisor, you'll guide a high-performing Front of House team while staying hands-on, supporting operations and making every guest feel like they truly belong. Here's what you can look forward to as our Reception Su

Client Relationship Manager – new client facing role in one of the world’s most innovative law firms managing a variety of global client accounts. \n \n This is one of the world’s most innovative law firms - well known for its entrepreneurial approach and great culture as well as its expertise in the TMT and life sciences sectors, working for some of the biggest blue chip clients in the world. \n \n In this new Client Relationship Manager role, you will work as part of a dedicated key account team managing some of the firm’s most important client relationships. Specifically, you will be responsible for the following: \n \n\n • Managing a varied portfolio of clients across the following sectors – tech, life sciences, energy and financial services; Working with the client partners on each account to develop an account plan and strategy; Encouraging partners to cross-sell; Conduct client feedback and working with the client listening team to develop client listening best practice; Horizon scanning and keeping abreast of client and industry issues; Reporting and measuring progress and ROI;\n\n \n \n You will have really solid client relationship management experience gained within an international professional services environment (ideally a law firm). Those coming from a business development background but have had exposure to managing key accounts are also relevant for this role. A commercial outlook as well as a passion for excellent client service and going over and above for clients is key for this role.

IT Account Manager - Remote \n \n IT Account Manager Package: \n £35,000-£45,000 basic salary DOE + 10-30% commission available based on GP \n Location: \n Remote | Southern England \n We're working with an established IT MSP, turning over £25m+ annually, that is continuing to grow its Southern operations and looking for an experienced IT Account Manager to join the team. \n This is a 360 sales focused on winning new busine... \n \n ZIPC1_UKTJ

Account Manager (M&E / Construction) \n £45,000 - £50,000 + Car Allowance + Annual Bonus + Work from Home + Outstanding Career Opportunities + Unrivalled Training & Development + Company Perks Scheme \n Manchester / North West & Scotland \n Are you an experienced and capable Account Manager from a technical background looking to work for one of the UK's leading providers of M&E products and services to the co... \n \n ZIPC1_UKTJ

James George Recruitment is working with a leading equipment and vendor finance provider, part of a large banking group, to recruit a Recoveries Account Manager for a 6-month contract at their South West London offices. \n You'll manage your own portfolio of arrears cases in the 60–90 day category across a range of sectors. The aim is to maximise recoveries while reaching fair, sustainable outcomes fo... \n \n ZIPC1_UKTJ

ARE YOU THE ONE? \n We're looking for a bilingual (English and German) EMEA Client Services expert to join our retail excellence programme, acting as the direct link between the UK Hub, local market client and in-market partner agency. You'll manage client activity, campaigns and service delivery across your market portfolio, using your language skills and commercial focus to build trust, drive perfor... \n \n ZIPC1_UKTJ

We're looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for Defence on a permanent casual basis, contracted to 0 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.\n \n \nAs a Retail Assistant, you will contribute to a passionate and ...\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

We are seeking an Accounts & Tax Manager on behalf of an independent firm of accountants at its office in Ruislip. The ideal candidate will be qualified ACCA/ ACA or equivalent with extensive accounts and tax experience gained within a UK accountancy firm environment. \n This firm will offer a competitive salary, depending upon experience easy access to the office with excellent public transport links... \n \n \n \n \n ZIPC1_UKTJ

\n \n \n \n \n Find where you belong! \n \n Are you looking for a career with excellent opportunities for internal development and career progression? Are you passionate about putting customers at the heart of everything you do and leading a team to deliver an outstanding customer experience at all times? If this resonates with you then our Assistant Hotel Manager role could be the next exciting step in your career. \n \n Wha... \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n\n \n ZIPC1_UKTJ

The Opportunity \n This is an exciting opportunity for an experienced Audio Visual salesperson to join a growing and successful company and have the chance to shine and fulfil their career aspirations. \n The ideal candidate will possess a detailed technical understanding in a pre and post-sales capacity. The role will consist of account managing existing clients as well bringing on new business across Co... \n \n \n ZIPC1_UKTJ

Find where you belong! \n \n Are you looking for a career with excellent opportunities for internal development and career progression? Are you passionate about putting customers at the heart of everything you do and leading a team to deliver an outstanding customer experience at all times? If this resonates with you then our Hotel Manager role could be the next exciting step in your career. \n \n What's it all... \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

Our client is a global IT services company. \n Job Description: \n The Technical Account Manager (TAM) plays a pivotal role in leading the delivery and continual improvement of technology services for a major public sector client operating within a highly secure, mission-critical environment. Acting as a trusted advisor to both customer and internal stakeholders, the TAM is responsible for ensuring servic... \n \n \n ZIPC1_UKTJ

Job Title: Manager Location: Ruislip Package: £55,000-£70,000, 28 days holiday, auto enrolment pension, and more Working Hours: Full time, Monday-Friday, 9am-5:30pm \n A highly experienced Accountancy Practice in Ruislip, are hiring for an Accounts and Tax Manager, to join their growing team. A small-medium sized practice, made up of 15 members of staff, they are maintain their reputation by servicing an... \n \n \n ZIPC1_UKTJ

As Reservations Manager, you will be responsible for the day-to-day management of reservations across the group, ensuring guest enquiries are handled professionally, efficiently, and with genuine hospitality. You will work closely with General Managers, Operations, Marketing and Revenue teams to max

Guest Services Manager - London.

London Clerkenwell - Hub by Premier Inn, 80 Farringdon Rd. We're currently recruiting in our London Clerkenwell - Hub by Premier Inn. Hotel Duty Manager – London Clerkenwell - Hub by Premier Inn.

Company Description \n About FRP \n FRP is a leading national business advisory firm based in the UK. With over 900 team members, including more than 100 partners, we specialise in Forensic Services, Corporate Finance, Debt Advisory, Financial Advisory, Restructuring Advisory and Real Estate Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. \n Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. \n Job Description \n Role overview \n Based within the Forensic Accounting team in London, this role focuses primarily on dispute-related matters, with exposure to investigations work. The position supports complex engagements including litigation, arbitration and financial investigations, working closely with clients and senior stakeholders. \n Key Responsibilities \n\n • Managing forensic engagements, including internal and external stakeholders and clients\n, • Developing and evaluating damages and quantum of claim calculations\n, • Drafting reports for expert review and supporting the preparation of expert and advisory reports\n, • Contributing to the development of case strategy\n, • Supporting dispute-related matters including business valuations, loss of profits, warranty and indemnity claims and arbitration proceedings\n, • Supporting fraud and financial investigations, asset tracing and funds flow analysis\n, • Utilising technology and software, including e-discovery platforms, to improve efficiency\n, • Managing a portfolio of cases to meet deadlines and resource requirements\n, • Preparing budgets and time cost analyses and monitoring engagement progress\n, • Contributing to practice operations including compliance, L&D, innovation and team support\n, • Line management responsibilities, including mentoring, coaching and performance feedback for junior team members\n, • Supporting business development, marketing and networking activities\n, • Maintaining market awareness to identify trends, opportunities and growth initiatives\n\n Qualifications \n\n • ACA, ACCA or equivalent recognised accountancy qualification\n, • Proven experience in a forensic accounting role\n, • Experience of business valuations\n, • Strong ability to delegate, review work and guide team outputs\n, • Experience supporting expert report preparation in line with client requirements\n, • Ability to balance high-level analysis with strong attention to detail\n, • Strong problem-solving skills, with the ability to identify key issues and areas for further investigation\n, • Commercial awareness and ability to identify client needs\n, • Professional communication skills, both written and verbal\n, • Flexible and adaptable approach to work\n\n Desirable \n\n • Additional training (e.g. expert witness training, Relativity, advanced Excel, valuation training)\n, • Foreign language skills\n, • Legal background\n\n Additional Information \n Our Values \n\n • Straightforward: We provide clear, no-nonsense advice\n, • Confident: Our guidance is backed by expertise and evidence\n, • Pragmatic: We focus on practical solutions and tangible outcomes\n, • Real: We are professional yet approachable, understanding the challenges our clients face\n\n Our Commitment to You and the Environment \n At FRP Advisory Group, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. \n We are always striving to improve in all areas - whether it’s our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. \n We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. \n Our learning and development programmes enable us to invest in growing our employees’ careers. We aim to empower our team members to each achieve their potential. \n We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.

Freightserve recruitment are looking for a Customer Service Manager for a well-established Freight / Courier company. The company is based in the Heathrow area. \n Responsibilities:- \n\n • Manage, coach and develop Shift Leaders to ensure consistent leadership, service delivery and operational control across all shifts.\n, • Ensure Shift Leaders are effectively leading Customer Service Advisors and maintaining high standards of customer support, communication and issue resolution.\n, • Oversee daily proactive reporting, ensuring delivery delays, missing items and service exceptions are identified, investigated and resolved within agreed timescales.\n, • Act as the senior escalation point for complex customer issues, supporting Shift Leaders with resolution plans and customer communication where required.\n, • Review team performance metrics and SLA’s including response times, resolution rates, customer satisfaction, quality scores and productivity, implementing improvement plans where needed.\n, • Ensure regular call and case quality checks are completed by Shift Leaders and that feedback is captured, actioned and followed up in a structured way.\n, • Own and maintain customer service SOPs, ensuring compliance, consistency and adherence across all shifts and locations.\n, • Work closely with internal departments, carriers and operational teams to resolve recurring issues and improve the customer experience.\n, • Oversee shift briefings, handovers and communication logs, ensuring information is accurate, timely and available to all relevant stakeholders.\n, • Support workforce planning, shift cover, holiday planning and absence management in line with business requirements.\n, • Identify training needs across the department and ensure Shift Leaders are equipped to mentor, coach and develop their teams.\n, • Analyse customer feedback, complaints and operational trends to recommend service improvements and prevent repeat issues.\n, • Prepare daily, weekly and monthly reports for the Head of Product Innovation and Carrier Management highlighting performance, risks, trends and recommended actions.\n\n Person Specification:- \n\n • Strong people manager with the ability to lead through others and set clear expectations.\n, • Organised, self-disciplined and able to manage competing priorities across shifts and locations.\n, • Confident decision maker with the ability to resolve escalations calmly and commercially.\n, • Able to work in a fast paced, time specific and targeted environment while maintaining service quality.\n, • High level of accuracy, attention to detail and ownership of outcomes.\n, • Ability to identify trends, root causes and process gaps, then drive practical solutions.\n, • Consultative and collaborative approach with strong internal stakeholder management skills.\n, • Customer focused, with the ability to balance service excellence, operational practicality and commercial impact.\n, • 5-year checkable work history, with no unaccountable gaps.\n, • Subject to Basic DBS check.\n\n Essential Skills:- \n\n • Proven experience managing within a customer service team, preferably within logistics, supply chain, transport, courier or freight environments.\n, • Minimum 3 years’ experience in a supervisory, team management or customer service leadership role.\n, • Experience managing team leaders, shift leaders or supervisors in a performance-led environment.\n, • Strong understanding of customer support processes, escalation management, SOPs, reporting and quality assurance.\n, • Excellent communication, coaching, problem-solving and stakeholder management skills.\n, • Comfortable working in a high-pressure, time-sensitive environment with clear KPIs and service expectations.\n, • Proficient in MS Office, particularly Excel, Outlook and Teams, and confident using customer service platforms or ticketing systems.\n\n The role can offer Remote, Hybrid of office based working. \n As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

The Body Shop \n When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here. \n \n The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. \n Your role in a nutshell \n To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies. \n More about the role \n With over 2,000 exciting products designed to suit every customer's preference, there's a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer’s needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes - so when we advise a customer on their skincare regime, we're not just selling them an ideal, we're actually helping communities build a better life too. \n \n As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle. \n What we look for \n\n • Strong interpersonal skills to build rapport with customers - customer service experience is ideal\n, • Ability to communicate and listen effectively\n, • A genuine passion for beauty and the retail industry\n, • Open availability for evening, weekend, and holiday shifts.\n\n \n Talent DriversCollaborative SkillsPersonal ConductCommercialityPurpose

Operations / Customer Service Manager \n Salary: £50,000 – £55,000 + Benefits \n Up to £60,000 for candidates with Customs Clearance experience \n Location: Heathrow \n Monday – Friday | Office-based with 1 day WFH \n The Opportunity \n We are working with an established and growing freight forwarding business launching a new operation in the Heathrow area. They are looking for an experienced Operations / Customer Service Manager to take ownership of the day-to-day operation and play a key role in establishing the new office. \n The initial focus will be on Ocean and Road Freight, with Air Freight forming a secondary part of the role. \n The Role \n You will be responsible for managing end-to-end freight forwarding operations, delivering excellent customer service and developing strong relationships with carriers and service providers. \n Key responsibilities will include: \n\n • Managing end-to-end Ocean and Road Freight operations\n, • Supporting Air Freight shipments as required\n, • Managing customer requirements and ensuring shipments are handled efficiently from start to finish\n, • Obtaining and negotiating freight rates and supporting pricing activity\n, • Building and maintaining strong relationships with shipping lines, hauliers, airlines and other service providers\n, • Resolving operational issues and providing practical solutions\n, • Ensuring a consistently high level of customer service and communication\n, • Taking ownership of operational processes and helping establish the new Heathrow operation\n, • Working proactively with a service excellence and can-do mindset\n\n About You \n We are looking for an experienced freight forwarding professional with strong knowledge of Ocean and Road Freight operations and the ability to take ownership of customers and shipments. \n You will ideally have: \n\n • Strong experience within freight forwarding\n, • Solid Ocean and Road Freight operational experience\n, • Exposure to Air Freight\n, • Experience dealing directly with carriers and negotiating rates\n, • Strong customer service and communication skills\n, • A solutions-focused, proactive and can-do approach\n, • Commercial awareness and confidence handling pricing\n, • The ability to work independently and take ownership\n, • Customs Clearance experience would be highly advantageous\n\n What's on Offer? \n\n • £50,000 – £55,000 annual salary\n, • Up to £60,000 for candidates with Customs Clearance experience\n, • 1 day working from home per week once the office is established\n, • Opportunity to join an established forwarder during an exciting period of growth\n, • Genuine opportunity to have an influence on the development of the Heathrow operation\n, • Initially, the role can be home-based while the new office is being finalised\n\n If you have strong Ocean and Road Freight experience and are looking for an opportunity to take ownership of a new operation, we'd like to hear from you.

Practice Group / Department: \n Client Solutions Delivery \n Job Description \n \n Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. We provide a full scope of legal services to the world’s preeminent corporations and financial institutions. \n Our vision is to be a world class business, profitable, ambitious, cooperative and considerate, supporting our clients and people through our global business principles of Quality, Unity and Integrity. \n With over 7,000 employees worldwide, our culture is the thread that connects us. Our strategy and culture are closed connected – defined by shared ambition, global collaboration and a one-team mindset. We believe pioneering work happens when people are empowered to think beyond boundaries, explore new opportunities and grow through diverse experiences. Alongside the right skills and experience, we are looking for people who are innovative, commercially minded, and motivated by the impact of the work they do – ready to share in our ambition and help shape what comes next. \n \n Because while individuals can do well, together we achieve something extraordinary. \n Role and the team \n \n As a client-facing Client Solutions Consultant, you will take ownership of NRF’s scaled client solutions. You will ensure that the solutions deliver sustained value, perform reliably and evolve in response to user needs and market opportunities. \n Sitting within the Client Solutions team and reporting to the Director of Client Solutions Delivery, you will work with clients, partners and colleagues across the firm. You will monitor engagement and usage, strengthen adoption, coordinate product development and help promote the solutions to other clients and partners. \n \n Key responsibilities \n \n Product ownership and roadmap \n · Own the vision, roadmap and priorities for a portfolio of scaled solutions. \n · Understand each product’s target users, use cases and value proposition. \n · Gather and prioritise requirements from clients, users, lawyers and internal stakeholders. \n · Translate feedback into clear user stories, functional requirements and product enhancements. \n · Maintain the product backlog, balancing client value, strategic importance, effort and risk. \n · Work with developers, business analysts and consultants to plan and deliver enhancements. \n · Ensure solutions remain scalable, secure, supportable and aligned with firm standards. \n \n Client engagement and adoption \n · Build trusted relationships with clients using our solutions. \n · Monitor onboarding, engagement and usage to assess whether clients are achieving the intended value. \n · Capture feedback, identify emerging needs and address barriers to adoption. \n · Develop practical plans to increase usage and embed solutions into clients’ ways of working. \n · Coordinate demonstrations, onboarding, training and supporting materials. \n · Act as the primary point of contact for product feedback and route issues to the appropriate teams. \n \n Product performance and service quality \n · Define and monitor measures of product performance, adoption, engagement and service quality. \n · Review usage data, client feedback and support issues to identify trends and improvements. \n · Work with technical and support teams to ensure solutions perform effectively and issues are resolved. \n · Provide concise product health updates covering usage, feedback, risks, priorities and actions. \n · Coordinate release planning, testing and communication of product changes. \n · Keep product documentation, support information and governance materials current. \n \n Product growth and promotion \n · Champion the solutions across the firm and communicate their benefits and relevant client use cases. \n · Work with partners, client relationship teams and business development colleagues to identify opportunities. \n · Equip internal stakeholders with clear product narratives, demonstrations and supporting materials. \n · Support client conversations and proposals, and identify opportunities to expand use across clients, practices and regions. \n · Capture outcomes, feedback and success stories to support internal and external promotion. \n \n Continuous improvement \n · Facilitate product reviews, retrospectives and feedback sessions. \n · Use evidence from clients, users and product performance to recommend and prioritise improvements. \n · Stay informed about legal technology, AI, product management and client-service trends. \n · Share lessons learned and effective product-management practices across the team. \n \n Skills and experience \n \n · Experience in product ownership, product management or legal technology solutions. \n · Proven experience managing client-facing technology products or services through their lifecycle. \n · Strong understanding of user adoption, client engagement and product performance. \n · Ability to interpret usage information and feedback and make evidence-led decisions. \n · Experience gathering and prioritising requirements from multiple stakeholder groups. \n · Excellent stakeholder management and communication skills, including with technical and non-technical audiences. \n · Confidence delivering product demonstrations and supporting business-development conversations. \n · Commercial awareness and the ability to connect product decisions with client value and growth. \n · A proactive, collaborative approach with the confidence to take ownership a

The Body Shop \n When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here. \n \n The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. \n Your role in a nutshell \n To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies. \n More about the role \n With over 2,000 exciting products designed to suit every customer's preference, there's a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer’s needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes - so when we advise a customer on their skincare regime, we're not just selling them an ideal, we're actually helping communities build a better life too. \n \n As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle. \n What we look for \n\n • Strong interpersonal skills to build rapport with customers - customer service experience is ideal\n, • Ability to communicate and listen effectively\n, • A genuine passion for beauty and the retail industry\n, • Open availability for evening, weekend, and holiday shifts.\n\n \n Talent DriversCollaborative SkillsPersonal ConductCommercialityPurpose

Logistics Customer Service Officer (Fluent Mandarin and Japanese) \n \n -Fully Remote | UK & Europe- \n A logistics company is currently recruiting a Logistics Customer Service Officer to support its international air freight operations. This is an excellent opportunity for candidates seeking long-term remote work within a global logistics environment. \n In this role, Logistics Customer Service Officer will provide operational support for international freight forwarding, coordinate with global teams across different time zones, and ensure the efficient handling of logistics operations. \n The ideal candidate should have previous experience in international logistics or freight forwarding, be a native level of Mandarin or Cantonese, possess business-level proficiency in both Japanese and English, and demonstrate excellent communication, organisational, and time management skills. \n (Ref: MI47725 - Please include this when making any enquiries.) \n \n Main Responsibilities: \n\n • Provide operational support for international freight forwarding (Air Logistics).\n, • Handle and respond to customer emails.\n, • Organize order information and update systems.\n, • Facilitate cross-team communication and relay information.\n, • Coordinate business processes and track progress.\n\n \n Ideal Candidate: \n\n • Native level of fluency in Mandarin or Cantonese\n, • Fluent in English and Japanese\n, • Previous experience within the international logistics or freight forwarding industry is highly preferred\n, • Passionate about the logistics industry with strong learning ability and a proactive attitude\n, • Excellent communication, organisational and time management skills\n, • Able to work independently in a remote working environment with reliable internet access and equipment\n, • Able to manage local tax obligations as an independent contractor\n\n \n Condition: \n\n • Location: Remote, UK and Europe\n, • Working Style: Remote\n, • Salary: £26,000 / €30,000 per annum depending on experience\n, • Job Type: Independent Contractor (Long-term partnership)\n, • Working Hours: Expected to start at 06:00 GMT / 07:00 CET for the first few months. After that, employees will work a 5-day rotating shift schedule (including weekends and public holidays), with either 08:00 GMT / 09:00 CET or 13:00 GMT / 14:00 CET start times, for 8 hours per shift.\n, • Start: Negotiable\n\n \n All applicants for the Logistics Customer Service position must have the right to work in EU without any restrictions as the Company is not able to offer visa support. \n \n We regret that we cannot accept applications from Working Holiday, Graduate or Student visa holders. \n \n If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.

The Body Shop \n When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here. \n \n The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. \n Your role in a nutshell \n To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies. \n More about the role \n With over 2,000 exciting products designed to suit every customer's preference, there's a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer’s needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes - so when we advise a customer on their skincare regime, we're not just selling them an ideal, we're actually helping communities build a better life too. \n \n As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle. \n What we look for \n\n • Strong interpersonal skills to build rapport with customers - customer service experience is ideal\n, • Ability to communicate and listen effectively\n, • A genuine passion for beauty and the retail industry\n, • Open availability for evening, weekend, and holiday shifts.\n\n \n Talent DriversCollaborative SkillsPersonal ConductCommercialityPurpose

Introduction\n \n \n\n At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.\n\n\n \n\n Overview\n \n \n We are looking for Account Managers to join our highly successful and well-established Real Estate practice within London. \n \n Our Real Estate practice is a core part of the business, recognised for its strong market reputation, high-performing culture and consistent growth. It offers a fantastic platform for development, with clear opportunities to build your expertise and progress within a respected corporate team. \n \n The team itself is ambitious, collaborative and forward-thinking, combining deep sector knowledge with a proactive approach to delivering solutions for clients. If you are looking to be part of a dynamic environment where you can genuinely develop your career, we would love to hear from you. \n \n You will play a key role in supporting the servicing of client accounts, ensuring a high standard of delivery and client experience across a diverse Real Estate portfolio. \n \n The successful candidates will be based out of our London ofice on a hybrid basis. \n How you'll make an impact\n \n \n\n • You will look after a portfolio of Real Estate clients.\n, • Creating documents for new customers, along with any mid-term adjustments and renewals information. \n, • Ensure all customer details are recorded accurately and entered on to the system in a timely fashion to ensure data integrity. \n, • Obtain renewal terms for customers, always ensuring you've explored other options before providing the best available solution. \n, • Prepare renewal closings from meeting minutes and ensure cover is bound by renewal date. \n, • Liaise with clients and insurers. Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required. \n, • Deal with account queries and credit control matters highlighting any concerns. \n, • Apply fundamental legal and regulatory policy in relation to internal policies and the insurance contract as required. \n, • Keep accurate records and process in accordance with our agreed procedures, to ensure renewals are delivered in a timely manner to ensure positive outcomes for our clients.\n\n About You\n \n \n\n • Previous experience as an Account Handler within Real Estate or Property is essential; however, we are open to candidates who have gained some exposure to this area and are keen to further develop their expertise, provided you have a strong core foundation.\n, • Holding or working towards one of the Chartered Insurance Institute Qualifications: Cert CII is desirable as is being educated to GCSE standard or equivalent.\n, • Worked to targets within a regulated, measurable framework and achieved SLA’s.\n, • Evidence of rapport-building and experience in providing solid customer service focus with outstanding communication and social skills.\n, • Due diligence and process driven to deadlines, happy to forward plan, organise and analyse information.\n, • Highly accurate with a strong attention to detail, using initiative when assisting team members.\n, • Fully proficient in Acturis.\n, • Eligible to work in the UK.\n\n #LI-JJG \n Compensation and benefits\n \n \n At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page. \n\n • Competitive compensation\n, • Comprehensive benefits programs designed to support your well-being \n, • Career development opportunities and ongoing learning \n, • A collaborative, people-first culture with accessible leadership \n, • The opportunity to do meaningful work with global reach and local impact \n\n At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know. \n Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Introduction\n \n \n\n At Pen, we don’t just underwrite risk, we unlock possibility. We’re a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, we’re transforming what it means to be an MGA in today’s insurance landscape. Whether you’re shaping new products, solving complex problems, or collaborating across teams, your ideas and initiative will help deliver smarter solutions for our clients—and move the industry forward. Here, agility meets stability. Creativity meets execution. And your career meets real opportunity. At Pen, we champion innovation, value accountability, and thrive on building something better together. If you’re looking to join a team that’s rewriting the future of underwriting, we’d love to hear from you.\n\n Overview\n \n \n Reporting to the Chief Development Officer, the Strategic Account Manager - Specialty Lines supports the identification, evaluation and delivery of strategic growth opportunities across Pen. The role provides commercial, analytical and project delivery support across strategy, business development, M&A, market analysis and strategic change initiatives. \n \n Working with stakeholders across Pen, Gallagher and external partners, the role combines strategic thinking with practical execution to support business growth, operational improvement and long-term value creation. \n How you'll make an impact\n \n \n\n • Support the development and delivery of Pen's strategic priorities and growth initiatives.\n, • Identify, assess and evaluate new business opportunities, partnerships and strategic investments.\n, • Undertake market, competitor and commercial analysis to support decision-making.\n, • Support acquisitions, due diligence and other corporate development activities.\n, • Develop business cases, strategic recommendations and executive-level presentations.\n, • Support the mobilisation and delivery of strategic projects, maintain project governance, reporting and stakeholder engagement where necessary.\n, • Produce Board, Executive Committee and Steering Committee materials.\n, • Build strong relationships across Pen, Gallagher and external stakeholders to support strategic objectives.\n\n About You\n \n \n Essential \n\n • Experience in business development, strategy, consulting, corporate development, project management or a related commercial role.\n, • Strong analytical, problem-solving and organisational skills.\n, • Experience preparing business cases, presentations and executive-level reporting.\n, • Excellent communication and stakeholder management capabilities.\n, • Ability to manage multiple priorities and workstreams simultaneously.\n\n \n Desirable \n\n • Experience within insurance, MGA, delegated authority or broker environments.\n, • Exposure to M&A, due diligence or strategic partnership initiatives.\n, • Knowledge of the London Market and insurance distribution landscape.\n, • Experience supporting business transformation or new venture activities.\n\n \n Core Competencies \n\n • Strategic and commercial thinking\n, • Business development and opportunity assessment\n, • Analytical problem solving\n, • Project delivery and execution\n, • Executive communication\n, • Stakeholder management and collaboration\n\n \n Measures of Success \n\n • Delivery of high-quality strategic analysis and recommendations.\n, • Successful support of M&A, partnership and growth initiatives.\n, • Effective delivery of strategic projects and transformation programmes.\n, • High-quality executive reporting and stakeholder engagement.\n, • Positive commercial and operational outcomes from supported initiatives.\n\n Compensation and benefits\n \n \n At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page. \n\n • Competitive compensation\n, • Comprehensive benefits programs designed to support your well-being \n, • Career development opportunities and ongoing learning \n, • A collaborative, people-first culture with accessible leadership \n, • The opportunity to do meaningful work with global reach and local impact \n\n At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know. \n Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Introduction At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, you’ll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence. Together, we transform advanced insights and market intelligence into strategies that protect businesses, drive performance, and shape the future of reinsurance. We’re a community of decision makers, future shapers, and trusted experts working side by side to deliver meaningful impact through innovative thinking and practical solutions. At Gallagher Re, your curiosity is welcomed, your growth is championed, and your work truly matters. This is a place where you'll have the freedom to explore new ideas, take ownership of your career, and collaborate with people who are as driven and inquisitive as you are. Overview Gallagher Re is seeking a dynamic and proactive professional to join the UK & Ireland Actuarial team in London, where brokers, actuaries, account handlers, and catastrophe modellers collaborate to deliver exceptional results. As one of the largest broking teams in the industry, we placed over £800 million of XOL premium at the recent 1.1 renewals alone. By joining us, you'll have the opportunity to work with a large and diverse client base, delivering analytical expertise across both long and short tail lines of business to clients ranging from established blue-chips to innovative start-up MGAs. Together with our brokers, who bring an extensive knowledge of the market, and together with them, you will engage with reinsurers to share analytics, support their decision-making, and challenge their assumptions. The team values collaboration, actively encourages the development of innovative ideas, and is committed to fostering an engaging and supportive work environment. For example, you may leverage insights from our extensive bodily injury claims database to drive data-led analytics, or explore how legislative or social changes impact our clients claims experience. Be part of a dynamic, forward-thinking team that’s a market leader in the industry. How you'll make an impact • Play a key part in strategic reviews of reinsurance strategies for clients both proportional and non-proportional, • Develop portfolio of renewals and deepen relationships and communication with clients, brokers and reinsurers on these accounts, • Lead on pricing across a variety of casualty and property lines of business covering the UK and Ireland, • Oversee associated projects involving reserving and capital elements depending on client interests and needs, • Drive analytical broking discussions with reinsurers to help our clients achieve optimal reinsurance terms, • Articulate the value in reinsurance to clients, providing insight on market pricing from both a technical and commercial angle, • Build a network of analytical (and broking) contacts across the market, • Lead/participate in RFPs for reinsurance strategies placements, • Manage / Mentor junior colleagues, • Develop technical and innovative solutions to modelling or data issues, • Work collaboratively with our advisory and capital solutions teams to create thought leadership for our clients’ needs About You • Proven work experience, preferably with some reinsurance knowledge, • Strong analytical skills, ability to apply advanced mathematical / actuarial concepts and techniques to a dynamic environment, • Strong interpersonal skills to deal with a wide variety of stakeholders, • Sound oral and written communication skills, • Ability to process and interpret data quickly, creatively and accurately, • Ability to handle contending priorities and delegate tasks as appropriate, • Ability to prioritise risks to manage concurrent workflow, • Team and project management skills, • Eligible to work in the UK Compensation and benefits At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, _. • Competitive compensation, • Comprehensive benefits programs designed to support your well-being, • Career development opportunities and ongoing learning, • A collaborative, people-first culture with accessible leadership, • The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our _ to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

UK Product Testers is a consulting firm that specializes in product testing and product development work. Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or m

Account Manager - £27,000 – £35,000 DOE (Commission is £7,000 to £12,000 per year) Our client based in West London, is seeking an experienced, luxury tailor-made Sales Consultant/Account Manager to join their friendly team. Company Benefits: The full-time position is based on 37½-hour working week Flexibility will be required to cover busy times & events Key Responsibilities: Conduct detailed consultations to understand clients' health, wellness, fitness and lifestyle goals, recommending suitable programmes and destinations. Build strong relationships with clients to maximise conversion rates, repeat business and referrals. Handle all aspects of the booking process, including quotations, reservations, amendments and post-booking support. Liaise effectively with international spa partners, resorts, hotels and suppliers to secure the best options and rates for clients. Maintain a high level of product knowledge across luxury wellness destinations, treatments, fitness programmes and industry trends. Proactively research new wellness resorts, retreats and experiences to enhance the company's offering. Achieve and exceed individual sales targets and performance objectives. Provide accurate and timely travel documentation and booking information to clients. Ensure all client communications are professional, personalised and aligned with the company's luxury brand standards. Develop long-term relationships with both clients and supplier partners. Keep customer records and booking information up to date within internal systems. Identify opportunities to upsell additional services, upgrades and bespoke experiences. Experience and Skills Requirements Please do not apply unless you have at least 2-3 years of tailor-made travel experience working for a tour operator or independent travel agency You should be able to deal with a booking from enquiry stage through to final documentation You will have high-end travel sales skills and product knowledge You should have a strong passion for wellness and wellbeing You must be based full-time in the UK You will ideally have CRS experience on Amadeus, and excellent presentation & communication skills You should have an excellent telephone manner and will contribute to building strong client loyalty You need to be self-motivated & organised, and have a high level of attention to detail * You should be able to work on your own initiative and will be well-travelled If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted

We are seeking a dedicated and professional Fully remote Cosmetic Clinic Group Call Handler to join our team. This role involves managing incoming and outgoing calls for our cosmetic clinic group, providing exceptional customer service, and supporting clients through their enquiries and appointment bookings. The position offers the flexibility of working remotely, allowing you to deliver high-quality service from the comfort of your own home. Candidates with previous office experience and excellent communication skills are encouraged to apply. There will be a commission structure available as well! You must have excellent English communication skills, and be tech savvy to be considered. Hours Mon-Fri 9:30am - 6pm Duties Answering inbound calls promptly and professionally, addressing client enquiries with courtesy and efficiency Making outbound calls to follow up on appointments, surveys, or promotional offers Managing appointment scheduling and rescheduling requests accurately within the clinic’s booking system Providing information about treatments, procedures, and clinic policies to prospective and existing clients Maintaining detailed records of client interactions and updating customer databases as required Collaborating with team members to ensure seamless communication across all departments Handling administrative tasks such as logging call details and preparing reports as needed Upholding confidentiality and data protection standards in line with company policies This role offers an excellent opportunity for individuals seeking flexible remote work within a supportive environment. We value professionalism, organisation, and a passion for delivering outstanding customer care. This position can also lead to a Coordinator position that will involve a high OTE. Apply today

Kerry Robert Associates are proudly supporting a well-known and established hotel in central London, in the search for a Hotel Reservations Agent. This is an excellent career development opportunity for a candidate already working in a hotel guest-facing role who is looking to move into reservations or build a career within revenue and front office. Key Responsibilities: Manage guest reservations from initial enquiry through to confirmation. Handle calls, emails and online enquiries, providing accurate information and promoting the hotel’s facilities to maximise revenue opportunities. Work closely with the front office and revenue teams to ensure availability, rates and guest requirements are correctly managed. Maintain accurate booking records and ensure all details are clearly communicated across departments. Support in upselling rooms, packages and additional services, while delivering a high level of customer service. Requirements: Previous experience in either: Guest services, Front office or Reservations A strong customer service focus with a professional and friendly manner Excellent communication skills, both written and verbal. Good attention to detail and organisational skills. Confident using hotel systems (PMS experience desirable). A proactive and positive approach to work. Ability to work both independently and as part of a team. Benefits: Salary package between £29,000 to £35,000 Excellent company benefits and employee discounts Great career progression and development within a well-known hotel Location: Central London (on-site, no hybrid) * Only candidates eligible to work in the UK will be considered for this role

Are you an experience Operations Executive / Manager within the Travel / Education Travel Industry? Do you love all things Adventure / Challenge Travel? We have the role for you! One of the UK's leading operators of challenge Travel / Events (UK & Abroad) are looking for an experience Operations and Customer Experience Manager to join their team! The Operations Manager is a senior, hands-on role within the company, responsible for delivering a safe, good-value experience for our university student trip participants from booking through to the successful completion of their chosen challenge. This entails overseeing the pre-departure experience of participants as well as the management and booking of supplier services to ensure all trips are run safely and efficiently for all participants. The role: Overseeing the overall operations / admin for scheduled trips / events Maintaining Trip Date Mapping documents to ensure all trips are planned efficiently, liaising with sales staff to ensure departure dates are optimised. Take responsibility for ensuring that trips are mapped on dates with the best value flight prices and choose the best value airlines for each routing, taking flight times, layovers, cost per person and contractual terms into account. Request, negotiate and agree trip-specific quotes/contracts with airlines as early as possible, ensuring the cost per travelling participant is minimised. Take ownership of the pre-departure information and support journey for all participants and ensure it is optimised (executed by the Ops and CX coordinator) Take responsibility for recruiting (advertising, interviewing, training and budgeting) for ICOs and Events Managers (treks, 3 peaks and marathons) and medics for all required trips. Provide the company's medic with a comprehensive list of all participants who have indicated a medical condition, obtain all advice in writing and provide feedback to other relevant staff where the medic determines that a participant is not fit to travel. Track departmental budget lines and provide forecasted figures on request The Person: Experience in operations / administering group travel packages Building and maintaining professional relationships with suppliers Managed overseas incidents Experience with using custom CRMs Dealt with customer enquiries and complaints Experience of managing staff Travelled extensively Understanding of how travel packages are formed Strong IT literacy, especially spreadsheets Excellent written and oral communication skills Ability to deal professionally with people from different cultural contexts Creating and maintaining effective working relationships Good presentation skills Drive, ambition and a desire to hit targets and achieve results Passion for running and/or adventure travel The package: A salary of circa £38,000 - 43,000 (depending on experience) Hybrid working - 3 days from home Office location in The City of London Monday - Friday working hours Opportunities to Travel Interested? Please click APPLY or contact (url removed)

I am looking for an experienced, client-focused Account Manager for a great permanent role with an established international business with an impressive portfolio of premium clients, supplying bespoke clothing. We are looking for a commercially minded Account Manager to build strong client relationships, develop existing accounts and identify opportunities to drive business growth, building long-term, successful partnerships. Account Manager - The Role Manage established accounts, building long-term, successful partnerships and identify opportunities to grow existing business. Understand the commercial clothing market as well as your client’s space, needs, launches, and growth. Take ownership of key accounts and drive growth, bringing ideas and an understanding of clients' requirements. Proactively identify opportunities to grow and develop the business. Account Manager - The Person You will have a strong understanding of how to build long-term client relationships, grow existing accounts and nurture relationships. A background in Fashion is not essential, but you will have excellent, premium client management experience. * You will be customer-facing, visiting in person and offering excellent service. This is a full-time role, with Hybrid Working – you must have a permanent right to work in the UK for this role. We regret that due to the high amount of interest that we receive for each of our vacancies, if you do not hear from one of our consultants within 5 days then unfortunately you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest

Join One of the UK's Leading Education Recruitment Agencies At The Prospero Group, we're proud to be recognised as one of the UK's top education recruitment agencies. With 9 offices nationwide and 5 more across the globe, we connect exceptional talent with schools and institutions across a wide range of specialisms. Our success comes from our people. Supported by a collaborative leadership team, structured training, and a vibrant, social culture, we're not just another recruitment business-we're a community. Our Values: Family Trust Quality Professionalism Empowerment Our Vision: To be the recruitment and training agency of choice for clients and candidates We're now looking for driven, ambitious individuals to join our growing Education Recruitment Team as Account Managers. The Role You'll be working alongside one of our top-performing consultants on a warm desk within the education sector. This is a fantastic opportunity to manage existing accounts, build strong client relationships, and ensure repeat business through excellent service and delivery. Your responsibilities will include: Managing client accounts and filling daily and long-term bookings Strengthening client retention through outstanding service Building trusted relationships with schools and education professionals Driving growth by maintaining the team's culture of repeat business What We're Looking For We want people who share our values and vision. To thrive in this role, you'll bring: Recruitment experience (essential) A strong work ethic and entrepreneurial mindset Excellent communication skills and commercial awareness Motivation to achieve and exceed targets Drive, ambition, and resilience Degree and/or sales experience (preferred but not essential for graduate-calibre candidates) What You'll Get in Return Competitive base salary (not commission-only) One of the most rewarding commission structures in the industry A clear career development plan with training from industry leaders Weekly, monthly, and annual incentives A supportive, social team culture The opportunity to build a long-term, successful career while making a real impactAt Prospero, you'll have the platform, training, and support to achieve your goals-and the rewards to match. Ready to take the next step in your recruitment career? Apply now and help us grow the Prospero family. INT-IND

Role: Customer Experience Manager Contract Type: FTC - 12 mothns Location: London Marylebone Salary: £50,527 per annum Job Purpose A key leadership role to our people, offering leadership through high levels of engagement and bringing the best out of people, recognising the diversity of our people and maximising their performance through coaching and empowering them to make a difference every day. Leading and supporting our vision of “being the best railway” and “ensuring everyone home safe every day”. Being responsible for maintaining high standards of presentation in self and the business environments. Being responsible for ensuring our customers have a safe, enjoyable, and seamless experience from the point of arrival to departure and beyond. Always offer a highly motivated, proactive and consistent approach to delivering exceptional customer experiences, always striving to put the customer at the heart of everything we do and understand individual customer needs, taking ownership of tasks and situations to ensure customer excellence at every opportunity. Key Accountabilities The Customer Experience Manager is responsible for the delivery of a world class customer experience at London Marylebone through inspirational leadership of our people and inspiring our people to maintain high standards of presentation, security, and safety. Each manager will champion a key business performance area. The role core duties and behaviours are: Safety Role model as a safety leader to ensure “everyone gets home safe everyday” To ensure that team members receive all compliance training as required under the Safety Management System and the Corporate Confidence Programme Raise close calls and manage any raised for London Marylebone to deliver a safer environment Ensure all security requirements are completed as detailed by the station security plan To work with suppliers to increase the safety interfaces at the station including LUL, TFL and Network Rail Manage the issue and usage of body worn cameras and CCTV in line with our company policy To act as an evacuation warden as per the evacuation plan and ensure our fire management is in line with our fire precautions legislation To investigate accidents and incidents occurring on the station in a timely fashion and to comply with safety processes for doing this. People Role model our values and behaviours always Inspire all team members to deliver a world class experience for every customer Recognise the diversity of a workforce and maximise the benefits of a diverse team Ensure a culture of fairness and transparency is delivered and felt by the team Have a higher level of visibility for our people and customers True team player, support and celebrate team members throughout the business To ensure that all recruitment, selection and onboarding is completed in accordance with business policy to ensure that we get the best possible people into the role and are set up for success To make sure that you have a live and detailed employee engagement action plan built with your team which results creates in a highly engaged team To have high quality and regular conversations with your team through one to one’s and team meetings to ensure they have the information they need to do their jobs To make sure that you have got the right people in the right jobs, doing the right things and in the right way to meet required business outcomes on time and in full in a safe manner and meeting budgetary requirements To make sure that all performance management activities are completed on time and in full so that your team are clear on performance expectations Supporting your team to have detailed development plans that are delivered and have objective feedback about both their behaviours and performance which sets them up for success in their current and future roles Customer Lead with a passion for the delivery of world class customer experience Oversee the resource allocation to ensure this replicates our customers’ needs * Take ownership of station presentation and ensure high standards of at all times Apply on company website

Seeking a candidate who is able to provide occasional Reception cover in Canary Wharf. The role would suit an individual purely seeking sporadic days of work, hours of 8:00am - 5:00pm, weekdays. The pay rate is £16.50 per hour. Please do not apply for this role if you require constant, routine work, as this cover is sporadic and occasional. Duties: Answering and directing incoming calls Acting as front of house reception Arranging couriers, taxis, lunches Making beverages and setting up Board Rooms Filing, photocopying, dealing with post Supporting departments with administrative dutiesBenefits: £16.50 per hourExperience: Well presented Reception experience is beneficial Previous office admin experience is beneficial Excellent communication skills PC literatePlease bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website

Account Manager – Mass Customised Print Location: East London – Office Based Salary: Up to £45,000 Hours: Monday–Friday, 8.30am–5.30pm Are you an experienced Print Account Manager with a strong understanding of digital, personalised or mass-customised print? We’re working with an established print and communications business looking for an experienced Account Manager to manage and develop a portfolio of clients, ensuring projects are delivered accurately, commercially and on time. The Role You’ll be the key point of contact for clients, managing projects from initial brief and quotation through to production and delivery. Working closely with internal production teams and external partners, you’ll coordinate complex print projects, monitor schedules and resolve issues to ensure customer expectations are consistently met. You’ll also play an important role in developing client relationships, identifying opportunities to grow existing accounts and ensuring a high level of service. What we’re looking for Proven experience within Print Account Management Strong understanding of digital print, personalised print or mass customisation Knowledge of variable data printing, print-on-demand or data-driven print would be highly beneficial Experience managing projects from brief through production to delivery Confident handling quotations, costs, deadlines and client requirements Strong relationship-building and communication skills Excellent organisation and the ability to manage multiple projects Commercially aware and comfortable identifying opportunities for account growth * A proactive, solutions-focused approach with a strong attention to detail Experience within Direct Mail, transactional print, fulfilment or other data-driven print environments would be advantageous, but we're also keen to hear from strong Print Account Managers with transferable experience. This is a great opportunity to join an established print business in a role combining client management, commercial responsibility and complex print project delivery. If you're an experienced Print Account Manager looking for your next opportunity, we'd love to hear from you

10-Month Fixed-Term Contract NW London / Hybrid Working Are you an experienced Customer Service Manager, Contact Centre Manager, Customer Experience Manager or Service Delivery professional looking for an opportunity to lead a high-performing team while making a real difference? We're seeking an experienced Supporter Services Team Leader (Engagement & Contact) to join a well-known charity during an exciting period of development. This is a fantastic opportunity for someone with strong customer service leadership experience, excellent systems knowledge and a passion for continuous improvement. Whether your background is in retail, financial services, utilities, telecommunications, housing, membership organisations, healthcare, the charity sector or another customer-focused environment, we'd love to hear from you. About the Role Leading a dedicated Engagement & Contact team, you'll be responsible for ensuring every supporter interaction is handled professionally, efficiently and with empathy. You'll drive service excellence, improve processes, develop your team and use data to identify opportunities for continuous improvement. This role combines people leadership, operational management and customer experience improvement. You'll oversee the contact management process, manage escalated enquiries and complaints, monitor performance against KPIs and SLAs, and work closely with internal departments and external partners to deliver outstanding service. You'll also play a key role in managing customer/supporter data, maintaining database integrity, and ensuring that enquiries are accurately tracked and resolved through the organisation's ticketing and CRM systems. Key Responsibilities Lead, motivate and develop the Engagement & Contact team to deliver exceptional customer and supporter experiences. Manage day-to-day service delivery, ensuring enquiries are resolved efficiently and within agreed service levels. Handle complex customer enquiries, complaints and GDPR-related requests through to resolution. Monitor and report on KPIs, SLAs and service performance, identifying opportunities for improvement. Drive continuous improvement initiatives to enhance customer journeys and operational efficiency. Manage and optimise the customer/supporter ticketing system, ensuring accurate case management and reporting. Produce, analyse and interpret service and customer data to identify trends and improve performance. Maintain high levels of data quality within CRM and database systems. Work collaboratively with internal stakeholders including fundraising, finance, IT, legal and data teams. Support the implementation and optimisation of new systems, technologies and processes. Manage relationships with third-party suppliers and service providers. Ensure compliance with GDPR, data protection requirements and organisational policies. What We're Looking For Proven experience leading a customer service, contact centre, customer experience, supporter care or service delivery team. Strong people management skills with the ability to coach, motivate and develop others. Experience managing customer enquiries, escalations and complaints in a fast-paced environment. Demonstrable experience working with ticketing, case management or customer service systems. Strong CRM and database management experience, including maintaining data quality and producing reports. Experience analysing performance data and using insights to improve service delivery. Knowledge of KPI and SLA management. Strong stakeholder management and communication skills. Experience implementing new processes, systems or ways of working. Good understanding of GDPR and data handling requirements. Excellent organisational, problem-solving and decision-making skills. Desirable Experience Experience using Raiser's Edge and/or RE NXT. Experience working within a charity, membership, fundraising or not-for-profit environment. Experience supporting CRM or customer system improvements and implementations. Why Apply? This is a fantastic opportunity to bring your customer service leadership expertise into a purpose-led organisation where your work will have a genuine impact. You'll join a collaborative and supportive team, lead meaningful service improvements and play a key role in enhancing the experience of thousands of supporters. If you're a customer service leader who enjoys improving processes, developing people, working with CRM and ticketing systems, and delivering exceptional customer experiences, we'd love to hear from you

REMOTE Market Research Interviewer - IMMEDIATE START Start: ASAP Duration: 10 weeks Rate: £12.71 Hours: Flexible shift patterns (min 12 hours per week) Looking for reliable work in the lead-up to Christmas? Want the flexibility of working from home while being part of a supportive team? We're recruiting on behalf of our client for enthusiastic and confident individuals to join a growing remote interviewing team. This is an excellent opportunity for anyone seeking consistent work over the busy festive period, with comprehensive training provided and flexible working patterns available. Best of all, this role focuses on conducting market research interviews, meaning there's no selling and no cold calling involved. The Role As a Remote Market Research Interviewer, you will: Conduct telephone interviews Engage with a wide range of people and gather valuable opinions and feedback Accurately record responses using online systems Maintain high standards of professionalism and quality Build rapport and create positive conversations with respondentsRequirements Reliable broadband internet connection with ethernet cable connection Quiet working environment Computer or laptop: Windows 10 or newer or Macs with Apple Silicon chips (M1, M2, M3 etc.) released after 2020 USB headset with working microphone What We're Looking For We're keen to hear from candidates who are: Confident communicators with a friendly telephone manner Comfortable speaking with people from all backgrounds Reliable, organised and self-motivated Able to work independently from home Comfortable using computers and web-based systemsPrevious experience in customer service, administration, contact centres, retail, hospitality, or telephone-based roles would be beneficial, but full training will be provided. Why Apply? Fully remote working Flexible shifts to suit your availability Full training and ongoing support Friendly and supportive team environment Immediate starts available Great opportunity to gain valuable office-based experience while working from home Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Prospero Health & Social Care is committed to connecting skilled and dedicated healthcare and social care professionals with organisations across the UK. We work closely with care providers, healthcare organisations, residential services, supported living environments and other specialist settings to provide high-quality staffing solutions. We pride ourselves on delivering a professional, compliant and reliable service while building strong, long-term relationships with both our candidates and clients. About the Role As a Compliance & Account Manager, you will play a key role in ensuring that all healthcare and social care professionals placed through Prospero Health & Social Care meet the required regulatory, safeguarding and internal compliance standards. Alongside managing compliance processes, you will develop and maintain strong relationships with clients, understand their staffing requirements and ensure they receive a consistently high level of service. You will be responsible for balancing compliance, candidate management and client account management, helping to ensure a smooth and efficient recruitment process from initial registration through to placement and ongoing support. Key Responsibilities Manage and maintain high standards of compliance for healthcare and social care professionals. Conduct and oversee compliance checks, including right-to-work, DBS, references, employment history, qualifications and relevant professional checks. Ensure candidate documentation is accurate, complete and up to date in line with regulatory and company requirements. Maintain accurate candidate and client records using internal systems. Work closely with candidates to guide them through the registration, compliance and onboarding process. Build and maintain strong, professional relationships with existing clients and care providers. Act as a key point of contact for client accounts, responding to queries and resolving issues efficiently. Understand client staffing requirements and work closely with recruitment teams to provide suitable candidates. Regularly communicate with clients to ensure service levels and expectations are being met. Monitor compliance expiry dates and proactively ensure documentation remains current. Support safeguarding and compliance procedures in line with relevant healthcare and social care regulations. Identify opportunities to improve processes, client relationships and overall service delivery. Work collaboratively with recruitment and operations teams to ensure successful placements. Maintain a high level of confidentiality when handling sensitive candidate and client information. About You We are looking for a motivated, organised and commercially minded individual who can combine strong compliance knowledge with excellent relationship and account management skills. You will ideally have: Previous experience in compliance, recruitment, healthcare, social care or account management. Excellent attention to detail and the ability to manage multiple priorities. Strong communication and relationship-building skills. The confidence to communicate professionally with candidates, clients and internal stakeholders. Excellent administrative and organisational abilities. The ability to work effectively under pressure and to strict deadlines. Strong customer service and problem-solving skills. A proactive approach to managing client accounts and resolving issues. An understanding of confidentiality, GDPR and data protection. A strong understanding of safeguarding and the importance of compliance within health and social care. The ability to build trust and maintain long-term professional relationships. A commercially aware mindset with a focus on delivering excellent client service. Benefits Competitive salary with a commission structure. Ongoing training and professional development opportunities. Clear career progression within the company. A dynamic and collaborative working environment. Private healthcare. Quarterly performance-based incentives. The opportunity to develop strong relationships with leading healthcare and social care organisations. A varied role combining compliance, recruitment, client management and business development. Join Prospero Health & Social Care If you are organised, driven and passionate about delivering high standards of compliance while building strong client relationships, we would love to hear from you. Join Prospero Health & Social Care and become an integral part of a growing team dedicated to providing safe, compliant and high-quality staffing solutions across the UK. IND-INT

Account Manager – Facilities Management / Hard FM London £55,000 - £60,000+ OTE £80,000 + Excellent Long-Term Progression + New FM Division + Direct MD Exposure + Autonomy + Brand-New Offices Step into a key role within an ambitious and growing Facilities Management business backed by one of London's largest and most established construction groups. Following the launch of a new FM division, the business is looking for an experienced Account Manager to work closely with the Managing Director and play a major role in developing and growing the division. This is far more than a traditional Account Manager position. As an Account Manager, you will become the MD's right-hand person, taking ownership of key client accounts, supporting day-to-day operations and helping implement the structure, processes and standards required to build a successful FM business. This is an excellent opportunity for an ambitious Account Manager who wants genuine responsibility, autonomy and the opportunity to progress into a senior leadership position as the division grows. Your Role As An Account Manager Will Include: Managing and developing key Facilities Management client accounts Acting as a professional and knowledgeable point of contact for clients Overseeing the delivery of Hard FM / M&E services Working directly alongside the Managing Director to develop the new FM division Taking ownership of day-to-day operational and account management responsibilities Implementing processes, structure and best working practices Building strong relationships with clients, contractors and internal teams Identifying opportunities to grow and develop existing client accounts Supporting the wider commercial and operational strategy of the FM division The Successful Account Manager Will Have: Proven experience within Facilities Management, Hard FM, M&E or a closely related technical environment Previous Account Management / Contract Management experience Strong technical understanding of Hard FM / M&E services Excellent client-facing and communication skills A proactive approach with the ability to take ownership Commercial awareness and an understanding of client relationships Ambition to progress and take on greater responsibility * A genuine interest in helping to build and develop a growing FM business If you are interested in this role, please get in touch with Tom Jeffries quoting reference TJA105 Key Words: Account Manager, Facilities Management, FM, Hard FM, M&E, Mechanical, Electrical, Building Services, Contract Manager, Facilities Manager, Client Management, Account Management, Operations, London, Commercial, Construction, Technical, Hard Services, Facilities, Engineering, Senior Account Manager, Contract Management, Career Progression This vacancy is being advertised by Excellis Recruitment LTD. The services of Excellis Recruitment are that of an Employment Agency. Excellis Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. We will endeavour to respond to all applicants; however, due to the sheer volume of responses, only shortlisted candidates will be contacted