Customer success manager remote jobs in Coventry - Page 2Create job alerts

Enterprise Customer Success Manager. You will be the operational driver of this partnership: aligning internal teams and enterprise stakeholders, navigating a complex global organization, and ensuring successful rollout execution that enables long‑term customer success and supports future expansio

The Customer Success Manager begins engaging with customers before they go live on the contact centre platform and works closely with them from that point forward to ensure adoption, measurable ROI, and long‑term success. After key NiCE CX customers have purchased and are implementing our products

A customer service software company is seeking a Senior Customer Success Manager in London. The ideal candidate will have over 5 years of experience in customer success in a B2B environment and will engage closely with key stakeholders to promote product adoption. Join us to make an impact in custom

Citrus Recruit are excited to be recruiting for a Customer Success Manager for an award-winning technology company in Dorset. As a Customer Success Manager you will be expected to:. As a Customer Success Manager, you will be looking after a portfolio of accounts, increasing spend, and managing renew

The Manager, SMB Customer Success leads a team of Customer Success Managers responsible for driving adoption, retention, and long‑term value for a large portfolio of SMB customers. Execute and continuously optimise the scaled customer success strategy for SMB customers, leveraging automation, digi

The Customer Success Manager (CSM) is responsible for the day-to-day commercial performance and delivery of Criteo’s retail media partnerships with retailers. Experience in customer success, account management or partnerships within retail media, ad tech or digital advertising. Working closely wit

A leading legal technology firm in the UK is seeking a Customer Success Manager to engage with clients in the legal industry. Ideal candidates will have a law degree or relevant experience in customer success, particularly within SaaS environments. The role involves onboarding, developing tailored u

Remote, flexible work environment with a high-performance culture.

Customer Success Manager – Membership Association. Leading membership associations seeks a highly ambitious and talented Customer Success Manager to join their fast-growing team. Reporting to the Head of Member Engagement, the Member Engagement/Client Success Manager will work alongside their Memb

A pioneering tech company in the UK is seeking a Customer Success Manager to foster customer relationships and drive account growth. You will be responsible for managing the full customer journey from onboarding to renewal and will need to possess strong communication and commercial skills. The role

Customer Success, Account Management, or Partner Success within a B2B SaaS startup environment. Senior Customer Success Manager (CSM). Customer Lifecycle Management: Own a portfolio of enterprise and strategic customers, driving adoption, retention, and renewals.

A leading food and drink consultancy is seeking a Customer Success Manager to enhance client relationships and act as a brand ambassador. The role involves collaboration with clients, onboarding, and providing technical support to ensure customer satisfaction. The ideal candidate will possess sales

A leading technology firm is looking for a Customer Success Manager in Greater London. This role involves developing strategic customer relationships, ensuring service excellence and operational delivery, and identifying growth opportunities. The ideal candidate has substantial account management ex

The Customer Success organisation is composed of four teams: pre‑sales, customer success, account management and support. The Customer Success Manager (CSM) role at AlphaSense is central to ensuring our clients realise measurable outcomes from their investment in our platform. CSMs partner with Ac

Customer Success, Client Relationship Management, Account Management, or other customer facing relationship role; experience in a consultative B2B sales role is a significant asset. Senior Customer Success Manager. Our Customer Success team plays a pivotal role, responsible for nurturing the overall

A leading AI-powered company is seeking a Customer Success Manager to enhance brand protection and engagement for global clients. Ideal candidates will have 3-6 years of experience in customer growth management, and a deep understanding of digital engagement strategies. Enjoy a fully remote role wit

A leading health & wellness company is seeking a Senior Customer Success Manager to enhance employee wellbeing. With over 5 years of experience in customer success, you will manage key accounts and identify opportunities for growth. In this role, you will cultivate trusted relationships with clients

A leading SaaS company is seeking an experienced Customer Success Manager to oversee relationships with strategic customers. This remote role requires a strong background in customer success with enterprise clients. Responsibilities include driving account growth, exceeding renewal targets, and coll

Global Head of Customer Success. Join a growing customer success team with opportunities for development and progression. Partner with Account Managers to support high-value and high-touch accounts, contributing insights on product usage, adoption, and customer sentiment.

As aManager of Customer Success, you will lead and inspire a team of talented Customer Success Managers (CSMs) to deliver exceptional client support while driving retention, adoption, and growth. Trusted by over 3,000 customers worldwide, Zone & Co is committed to delivering real-world solutions tha

We are looking for a Customer Success Manager to help secure the long-term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. The Customer Success Team is part of DoorDash's In-Store Business Unit and serves as the heartbeat

We’re seeking an Enterprise Customer Success Manager who brings deep Amazon marketplace expertise to help scale our enterprise client operations. Build strong relationships with brand managers and digital teams at major FMCG companies. You’ll be the bridge between our AI optimization technology

Customer Success, Customer Service, Account Management, or Sales. Customer Success Manager (CSM). Use customer management tools to track customer communication, issues, and metrics.

We are seeking an experienced Customer Success leader to oversee our customer engagement strategy and team performance across the EMEA and APAC regions. While this is primarily a leadership role rather than an individual contributor position, the successful candidate will bring strong customer-facin

Due to continued growth, they are hiring a Senior Client Success Manager to join their Customer Success team. You will own the insurance vertical within Customer Success, working closely with insurers, underwriting teams and broker partners to embed the platform into risk assessment workflows. Colla

A leading educational technology firm in Greater London seeks a Customer Success Manager to manage commercial accounts and deliver impactful training sessions. The successful candidate will demonstrate strong interpersonal and organizational skills and experience with tools like HubSpot.

Du wirst Hauptansprechpartner für Anfragen und bringst mindestens drei Jahre Erfahrung im Customer Success sowie einen Bachelorabschluss mit.

A digital engineering consultancy in London seeks a Customer Success Manager to ensure exceptional service delivery for key clients. Candidates should have experience in financial services or SaaS, strong communication skills, and a proactive approach to developing a customer success team. The role

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Demonstrated success driving adoption, process improvement, and measurable outcomes for ente

Customer Success Manager - London 2 days on-site - £50,000- £60,000 as a base bonus - reporting to the CEO. They are looking to hire their first Customer Success Manager into their business to then build out a team in the future. Drive customer adoption and retention by building success frameworks

Customer Success, Account Management, or a similar customer growth function. We’re building out our Growth Strategy (Customer Success) team in London — the group that helps our customers unlock their full potential. Motivate your team to build deep, trusted partnerships with customers, helping t

A leading tech employer in London is seeking a Graduate Customer Success Manager. The role focuses on building strong customer relationships while combining customer support, account management, and proactive engagement.

We are looking for a Senior Customer Success Operations Manager to strengthen the operational foundation of our post‑sales revenue engine. Working at the intersection of Customer Success, Finance, BI, and Systems, you will shape how decisions are made and how revenue outcomes are delivered. Build

A charitable technology organization in London seeks a Customer Success Manager to pioneer customer success strategies and enhance the experience of charity partners and donors. The ideal candidate will have a background in customer-facing roles and excel in a fast-paced environment, with responsibi

A leading customer success platform is seeking a Principal Customer Success Manager to drive value for high-ARR accounts in a remote role. The ideal candidate has over 10 years in customer success, with experience managing significant accounts and an established track record in leading cross-functio

The Customer Success Manager at TechSee will manage strategic customer relationships, overseeing contracts, SLAs, adoption, and advocacy. Customer Success & Relationship Management. Building strong relationships with customers at all levels, the CSM will share industry knowledge and best practices t

Ideal candidates should have over 6 years of experience in customer success and strong project management skills. A leading digital asset infrastructure provider is seeking a Customer Success professional to drive client relationships and revenue. This role involves developing KPIs, managing project

Issue Resolution and Customer Satisfaction: Take ownership of customer issues and drive them to resolution, minimising impact on the customer’s business. Proven track record in customer success, account management, or a similar role. Take ownership of customer relationships, ensuring the execution

What You’ll Do as Delivery & Customer Success. Act as the customer’s advocate within the organisation, ensuring feedback is escalated to the appropriate team. Some roles are fully remote, depending on the team and responsibilities.

As a Customer Success Manager, you’ll have the opportunity to take ownership of our customer success function, work with brilliant colleagues, and make a tangible impact on the future of our platform. Define and own Ontik’s Customer Success strategy to drive retention, expansion, and advocacy. P

Customer Success Manager Europe – UVeye. We’re expanding into the UK market and are looking for a Strategic Customer Success Manager – Europe to support and grow one of UVeye’s most important European partnerships.

A leading UK FinTech is seeking a Customer Success Manager to oversee and enhance client engagement and retention. Successful candidates will have a background in portfolio management and relationship management within financial services. This role involves managing a varied portfolio of high-value

A leading technology company is seeking a Customer Success Manager based in Greater London. Ideal candidates will have over 5 years of experience in customer success or account management, strong communication skills, and a proactive approach to problem-solving. In this role, you will nurture custom

Fitch Solutions is currently seeking a Customer Success Manager based out of our London office. Previous client facing experience with ideally previous customer success experience. Prior customer success experience within financial or SaaS industry.

A fast-growing measurement company in London is seeking a Customer Success Manager to oversee client relationships and ensure a seamless experience. This role is remote-friendly with opportunities to connect at their London WeWork.

Customer Success at Outreach exists to drive measurable business outcomes by embedding Outreach into the core revenue workflows of our customers. At Outreach, Customer Success Managers are revenue accelerators and AI adoption drivers. Own outcome‑based success plans aligned to customer business ob

Proven ability to hire, mentor, and develop diverse customer success teams. Experience of building and scaling customer success processes and structures. Experience of defining and executing customer success strategies aligned with company goals.

A global payments technology company is seeking a Customer Success Manager in London to drive customer success and optimize payment solutions. Key responsibilities include consulting on payment strategies, maintaining customer relationships, and ensuring positive outcomes.