Customer success manager remote jobs in Leicester - Page 4Create job alerts

We are looking for a highly motivated and experienced Customer Success Manager to join our team. Own and manage customer relationships post-contract signature, following a successful handover from the sales team. This role is pivotal in securing the profitable renewal of our E-Commerce portfolio, en

What are the technologies of tomorrow? As a Customer Success Manager, you answer exactly this question in close cooperation with our international customers. Experience in a customer-facing role such as Customer Success, Consulting, Solution Support, Technology Analysis, or a similar position. In ad

The Customer Success Manager (CSM) ensures customers receive maximum value from Elsevier's products. Experience in Customer Success, Account Management, or another customer-facing role in SaaS or B2B environments. As a trusted partner, you will work closely with Account Managers and cross‑function

Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Work cross-functionally with Product, Support, and Marketing teams to advocate for customer needs. Segmentify is a Customer Engagement Platform that helps online businesses optimise

A leading technology firm is seeking a knowledgeable Customer Success Manager II to enhance customer relationships across the EMEA region. This role requires a proactive approach to ensure customers gain optimal value from services like Donesafe and HandsHQ. The ideal candidate has over 2 years of e

A leading technology and transformation solutions provider in Greater London is seeking an experienced Service Delivery Manager. The role involves managing client relationships and ensuring successful service delivery in alignment with best practices.

As a Solution Customer Success Manager (S-CSM), you will act as a trusted advisor, maximizing customer lifetime value by delivering solution area expertise to customer executives and their line of business while accelerating near term value delivery via the rapid adoption and consumption of solution

A leading provider in the sports industry is seeking a Customer Success Manager to manage relationships with top-tier clients including publishers and broadcasters. Ideal candidates will have at least 7 years of experience in a customer success role, excellent communication skills, and a strong unde

A leading contact center solutions provider seeks a Customer Marketing Manager for a 12-month contract in the UK or the Netherlands. This role involves building relationships with existing customers to create advocates, managing customer advocacy programs, and collaborating across various teams.

A leading software company in Greater London is seeking a Senior Customer Success Manager to enhance customer satisfaction and support. You will guide customers in maximizing their investment and strategically implement solutions, define success metrics, and collaborate with various teams to ensure

A global analytics company in the United Kingdom is seeking a Customer Success Manager to maximize customer value from their products. The successful candidate will drive customer engagement and retention while collaborating with cross-functional teams. Ideal applicants will have experience in custo

A data innovation company in Greater London is looking for a Customer Success professional who will enhance client relationships and drive revenue growth. Responsibilities include reducing churn, analyzing customer needs, and coordinating with cross-functional teams.

We’re looking for an experienced Customer Success Manager to join our team in London. Manage 50+ accounts and be responsible for customer renewals, success (the job title gives this part away!) and increased usage of the platform. Customer Success, Account Management or BD, preferably with experie

Stephanie Richardson, Senior Manager of Customer Success. Customer Success Manager (Paid Search, PPC, Google Ads). Customer Success Manager (Paid Search, PPC, Google Ads).

A leading enterprise software organization in Central London is seeking a Customer Success Manager to support enterprise clients in achieving their objectives. The ideal candidate must have experience in Customer Success or Technical Account Management, with a strong understanding of enterprise IT e

A leading LegalTech company in Battersea is seeking a Customer Success Manager to join its Family Law Team. The ideal candidate will have 3-5 years of experience in customer success or account management and must possess strong organizational and communication skills. This full-time role involves bu

We’re looking for a Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. Continuously improve Customer Success assets and processes. Partner closely with product and engineering to translate business need

A leading hospitality service provider is looking for enthusiastic individuals for a remote Guest Services position. The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

We're looking for an enthusiastic and driven Customer Success Manager to join the JustGiving team in a fixed-term maternity cover role to own and manage a diverse portfolio of charity customers. Analyse data on fundraiser and donor behaviour, seasonal trends, and competitor successes; and share this

A leading global payment solutions firm is seeking a Customer Success Account Manager II to cover a 12-month maternity leave. This role involves managing a portfolio of over 300 European customers, driving growth, and enhancing customer engagement.

The company is scaling rapidly and looking for a hands-on, strategic Customer Success leader to own the end-to-end customer experience and build a high-performing team. Senior Customer Success Manager – B2B FinOps Platform. Senior Customer Success Manager (12 month ftc).

We’re looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. Customer Success Manager (Dutch Speaker). Customer Success experience in the SaaS industry,

The Customer Success Manager will partner with some of Maze’s most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. Customer Success, Strategic Account Management, or Consulting in a B2B SaaS environment. You’ll thrive here if you��

Join our Family Law Team as a Customer Success specialist, to help family clients successfully adopt and engage with LEAP software. Customer Success Manager - LegalTech. As a Customer Success Manager, you will act as a trusted product specialist, guiding clients through onboarding and ensuring they

As we strengthen our technical success model and deepen long‑term partnerships with customers, we are recruiting a Technical Customer Success Manager (TCSM). You will sit at the intersection of Customer Experience, Product, Support, Professional Services, and Technical Development, ensuring our cu

A rapidly growing AI company in Greater London is seeking a Customer Success Manager. This role involves managing the entire customer journey by acting as a trusted advisor and driving adoption of digital solutions with high-value customers. This is an onsite role in London three days a week, emphas

Our Strategic Customer Success Manager (Enterprise) will own relationships with some of our highest-value customers, multi-location franchise accounts, and strategic technical partnerships. Strategic Enterprise Customer Success Manager (TeamUp UK). This role will have a meaningful hand in shaping ou

As a Customer Success Manager, you'll help ensure the long-term success of our key accounts. Our Customer Success Team is part of DoorDash's In-Store business unit, focused on ensuring the long-term success of some of our key customers in EMEA. Our team is passionate about bringing skills as consult

A leading customer feedback platform in Greater London is seeking a Customer Success Manager to oversee client retention and revenue growth. The ideal candidate will have over 4 years of customer success experience, strong communication skills, and a proven track record in account management.

Join as the second Customer Success team member and help the business build a best-in-class customer retention! Reporting into the Head of Customer Success, you’ll focus on onboarding, adoption, renewals, and upsells – driving both customer outcomes and commercial growth. Customer Success Manage

A leading marketing technology firm is seeking a Customer & Event Marketing Manager to drive customer-focused initiatives for engagement and revenue growth. The ideal candidate will have 3-4 years of experience in customer marketing and event organization, possess strong communication skills, and de

Work remotely with occasional travel for strategic, high‑impact customer engagements. Translate customer business goals into structured Success Plans with milestones, owners, timelines, and measurable outcomes. Customer Success, Technical Account Management, or enterprise software consulting.

A leading technology company is seeking a Customer Success Manager in Greater London to enhance customer engagement and ensure widespread adoption of their platform across enterprise clients in the legal, accounting, and finance sectors. The role requires over three years of experience in customer s

A leading B2B platform company in London is seeking an experienced Customer Success Manager II to drive customer adoption of their innovative solutions. Ideal candidates will have 3-5 years of experience in customer success roles, strong skills in strategic account management, and the ability to col

A leading software company in the UK is seeking a Customer Success Manager to oversee a portfolio of UK & EMEA accounts. The ideal candidate has 2-3 years of experience in Customer Success or Account Management within SaaS, along with strong stakeholder management and data-driven decision-making ski

First dedicated Customer Success hire, offering full ownership of the post‑sale function and the opportunity to shape how Customer Success is delivered day‑to‑day. Following a recent audit of the Customer Success function, the business is now entering a new phase - shifting from an informal, r

A global health and wellbeing provider is seeking a Customer Success Manager to drive strategic partnerships and enhance client relationships. Ideal candidates will have over 3 years in account management or customer success, with a strong consultative approach. The position offers a remote work opp

Wood Mackenzie Intelligence ConnectedWood Mackenzie ValuesThe Senior Manager, Customer Success for the Power & Tech vertical leads a team of Customer Success Managers supporting customers across power markets, utilities, renewables, technology providers, and energy transition workflows. Main Re

Customer Success, Account Management, or Consulting within enterprise software / SaaS. Familiarity with customer success frameworks, methodologies, and tools. Drive post-implementation value, deepen customer relationships, and expand platform adoption across Corporater's UK customer base.

A leading real estate services provider is hiring a Customer Success Manager to handle remote implementations in London and Norfolk, UK. The ideal candidate will exhibit exceptional relationship skills, technical proficiency, and project management excellence to drive successful outcomes and long-te

As the Regional Manager of Customer Success for EMEA & APAC, you will manage 10 CSMs and an assigned list of accounts and a cross-regional team of Customer Success Managers who partner with our most important customers across two of our key growth regions. Enjoy managing top customers and understand

A leading renewable solutions company in the UK is seeking a Customer Success Specialist to join their dynamic team.

Our Customer Success Managers work directly with customers to improve their overall user experience with Workday. Developing success plans for customers that outline their critical success factors, metrics for success, potential issues, and provide recommendations. Customer Success is a key role to

A leading digital experience company in Greater London is seeking a dynamic Senior Customer Success Manager to join the Opal team. Candidates should have over 5 years in customer success, excellent communication skills, and a passion for AI. In this innovative role, you will empower strategic custom

A leading marketing technology firm in Greater London is looking for a Customer Success Manager to manage client relationships and drive value from the Optimove platform. The successful candidate will work in a hybrid model, spending three days a week in the London office.

We are looking for an addition to our Customer Success team to be a trusted partner to some of the world’s most ambitious advertisers! As a Senior Customer Success Manager at Smartly, you'll take ownership of our global customers from the first week, give consultative advice, scope and drive long-

We are seeking an experienced, self-motivated, and passionate Customer Success Manager to own the critical journey from contract signature to full rollout for our most strategic EU clients. This role requires diving deep into customer needs to identify barriers to adoption, establishing success metr

A leading eCommerce solutions provider in Leicester is seeking a Customer Success Manager (German-speaking) to manage a portfolio of customers.