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Customer Success Manager – Remote | £45,000A fast-growing Cyber Security service provider is looking for an experienced Customer Success Manager with a background in technology, cyber, or digi

Blue Light Card. Individually great, together unstoppable The Role and the Team We have an exciting opportunity for an experienced and people-focussed leader to join us as Head of Member Operations and oversee our UK Member Operations team. You’ll set the strategy for how we deliver service at scale, while creating the environment for a high-performing team to thrive. Through coaching, motivation, and continuous improvement, you’ll drive both efficiency and excellence in how we support our members. Our Member Operations team are dedicated to delivering an exceptional experience for over 5.6 million members, supporting them throughout their journey with Blue Light Card. They’re the friendly first point of contact for our community, whether that’s through LiveChat, social channels, email, or our customer support system. What You’ll Do • Develop and implement Member Operations strategies aligned with business objectives, ensuring efficient and effective service delivery, • Establish and monitor performance metrics to measure success and identify areas for improvement, • Lead, mentor, and develop a high-performing service function, fostering a positive and collaborative team culture focused on continuous improvement, • Set the strategic direction for the use of Zendesk across Member Operations, ensuring the platform is configured and leveraged effectively to meet business goals, • Identify process improvements through data-driven insights and member feedback, implementing new initiatives to streamline workflows and reduce response times, • Collaborate with other departments, including Marketing, Commercial, and Product, to ensure a cohesive customer experience, • Prior success leading a large, high-performing customer service or customer operations team within a B2C environment, with a focus on performance, accountability and continuous improvement, • A people-focused mindset to create clarity, set direction, and support development, building a culture where your team can thrive, • Sharp problem-solving skills and use of data to make informed decisions, optimise operations, and resolve complex challenges, • A good understanding of how to scale processes, systems, and teams in a fast-paced, customer-focused environment. Our mission is simple – make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It’s what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We don’t just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We’re committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve. We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers – either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team, we aim to be flexible, but we aren’t able to offer fully remote working. What We Offer • Hybrid working, • Free parking and EV charging onsite at HQ, • 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days, • A company bonus scheme, • Your own Blue Light Card and exclusive access to thousands of discounts, • Great social events e.g., festive party, summer party, team socials, sports matches, • Regular company-wide recognition events e.g. Monthly Light’s Up and The Shine Awards, • Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks), • Onsite gym at HQ (including access to free HIIT & stretch classes), • Strong learning and development culture, • Group auto-enrolment pension plan, • Enhanced parental leave and absence leave, • Company funded private medical insurance, • Healthcare cashback plan, • Employee assistance programme (including mental health support) and mental health first aiders #LI-Hybrid Remote Status: hybridLocation 1 Charnwood Edge Business ParkCossingtonLeicesterLE7 4UZUnited KingdomLocation 2 *(if applicable)

What you’ll doOwn customer relationships at senior levels across enterprise accountsGuide complex AI deployments with clarity and confidenceDrive adoption and value, linking outcomes to business metricsAnt

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market. Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos,

This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on your own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. Remote Community Moderator for Major Gaming Client &nda

Job Title: Customer Service Representative Agent Work From Home - Remote Panelists Part-Time Focus Group Participants - Remote Work From Home (Up To £700/Week) Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Customer Service Representative Agent experience is not necessary, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home remotely., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • £55-£120 (per 1 hour session) This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a customer service representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.

The Customer Experience and Quality Specialist is responsible for delivering exceptional customer service across multiple communication channels, including webchat and email, while effectively managing and resolving customer complaints in line with company policies. Customer Service Orientation: Dem

Senior Customer Success Manager / AI Strategist – Enterprise AI Solutions. This is a chance to shape process, set the standard for Customer Success, and build your career into leadership on a fast track. Establish Customer Success playbooks and processes as the first hire.

Construction Project Manager & Customer Relations Specialist. Manage construction projects remotely, ensuring timelines, budgets, and quality standards are met. Excellent customer relations skills with the ability to handle inquiries and concerns professionally.

What you’ll doOwn customer relationships at senior levels across enterprise accountsGuide complex AI deployments with clarity and confidenceDrive adoption and value, linking outcomes to business metricsAnt

Act as the first line of defense and advocate for all of customers globally to ensure we deliver a consistently positive customer experience through timely responses and effective resolution of queries and issues. The team is heavily relied upon to contribute excellent customer service, which ultima

What you’ll doOwn customer relationships at senior levels across enterprise accountsGuide complex AI deployments with clarity and confidenceDrive adoption and value, linking outcomes to business metricsAnt

As a Strategic Customer Success Manager, you will be the trusted advisor to our most valuable enterprise technology customers, ensuring their long-term success and growth with Ably. As a senior team member, you’ll work across the customer organisation, you’ll guide and coach your peers in strate

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You don't ha

This is a chance to shape process, set the standard for Customer Success, and build your career into leadership on a fast track. Own customer relationships at senior levels across enterprise accounts. Establish Customer Success playbooks and processes as the first hire.

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You don't ha

This is a chance to shape process, set the standard for Customer Success, and build your career into leadership on a fast track. Own customer relationships at senior levels across enterprise accounts. Track record of building strong senior customer relationships.

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You don't ha

Onepilot is an innovative company specializing in customer support outsourcing. Our mission is to deliver a flawless customer experience for our partners. Using Onepilot’s technology and documentation, you’ll handle customer requests via.

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You don't ha

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You don't ha