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Rent & Service Charge Specialist Location: Remote Salary: £34,800 Vacancy Type: Full-time Closing date: 12 May, 2026 X 1 Permanent, Full Time (37.5 hours per week) X 1 Fixed Term Contract until June 2027 (Maternity Cover), Full Time (37.5 hours per week) Are you passionate about delivering exceptional customer service while working with financial data and housing regulations? Do you thrive in a role that blends analytical thinking with empathetic communication? If so, we’d love to hear from you! At Stonewater, we’re on a mission to transform customer experience through innovation, compassion, and financial transparency. As a Rent & Service Charge Specialist, you’ll play a vital role in ensuring our customers receive clear, accurate, and fair service charge information—while supporting them every step of the way. You’ll be responsible for preparing and issuing accurate rent and service charge notifications, managing budgets and reconciliations, and ensuring financial transparency for our customers. You’ll handle customer queries with empathy and professionalism, resolving complex issues and supporting legal and tribunal processes where needed. Working closely with teams across the business, you’ll ensure compliance with leases and legislation, contribute to process improvements, and help deliver a seamless customer experience. Your work will directly support Stonewater’s commitment to financial viability, affordability, and putting customers at the heart of everything we do. What we’re looking for • Proven customer service experience with a compassionate approach., • Strong analytical and financial skills, including budgeting and forecasting., • Excellent communication skills—able to simplify complex information., • A collaborative mindset and problem-solving attitude., • Proactive approach in investigating enquiries and able to escalate where necessary, • Knowledge of housing regulations and service charge legislation. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.

Role: Systems Engineer (SysML, MBSE, aerospace & Defence, SC) Location: Remote (with occasional travel to London HQ) Employment Type: Permanent – Full Time Department: Engineering Reporting To: Head of Engineering Compensation: (DoE) About the Opportunity Our client is building AI and Autonomous Systems — a next-generation safety technology. Launched in 2017, they are a fast-growing start-up working at the forefront of AI, robotics, and safety-critical systems, with a strong focus on innovation and real-world impact. Working Culture Our client operates with the pace and ambition of a high-growth start-up. They are building something meaningful and are looking for individuals who are energised by that journey. This environment will suit someone who: • Enjoys taking ownership, • Is comfortable wearing multiple hats, • Learns quickly and adapts to change, • Is willing to go beyond core hours when needed to maintain momentum The team is driven by building, solving complex problems, and moving quickly together. Collaboration and adaptability are key, and individuals are expected to bring curiosity, commitment, and a strong team mindset. The Role Our client is seeking a Systems Engineer to join their engineering team, working on cutting-edge assurance systems for AI and robotics applications, initially focused on Unmanned Aircraft Systems (UAS). In this role, you will play a key part in: • Shaping system architecture, • Supporting software design, • Managing engineering lifecycle activities, • Contributing to the development of safety-critical solutions This is an opportunity to work on technologies that are shaping the future of AI and robotics safety, within a highly innovative environment. Key Responsibilities • Design and develop system architectures, particularly for Unmanned Aircraft Systems (UAS)., • Collaborate with cross-functional teams including embedded software, safety, and ML engineers to ensure cohesive system integration., • Conduct system-level analysis, trade-off studies, and risk assessments to meet safety, performance, and regulatory requirements., • Define and maintain system-level requirements, interfaces, and specifications in line with industry standards., • Oversee implementation, integration, and verification of system components., • Manage the systems engineering lifecycle from planning through to validation, verification (V&V), and customer acceptance., • Contribute to improving systems engineering processes, tools, and methodologies. Key Skills & Experience • Degree (Bachelor’s, Master’s or PhD) in Computer Science, Electrical Engineering, Aerospace Engineering, or a related field., • Experience in systems architecture and design within complex, safety-critical environments — ideally in the UAS domain., • Knowledge of systems engineering methodologies such as MBSE, SysML, and DoDAF., • Understanding of software and hardware architecture, real-time systems, and embedded systems design., • Experience with safety-critical standards (e.g., DO-178C, DO-254, ARP4754A, ARP4761)., • Familiarity with UAS regulations and standards (e.g., FAA, EASA, ICAO)., • Strong analytical and problem-solving skills., • Excellent communication and ability to collaborate across teams. About the Technology Our client’s software enables the assured and trustworthy deployment of both deterministic autonomy and AI-driven control methods — without reliance on data or communication links. Their initial focus is on autonomous systems within aerospace and land-based environments, developing solutions that are: • Future-focused, • Compliance-ready, • Built for safety-critical applications

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Travel Customer Service Representative (Remote). Customer service experience (travel hospitality or service-related experience preferred). This role is ideal for someone who is detail-oriented service-driven and passionate about travel hospitality and delivering exceptional customer experiences.

Greece | Remote (within Greece) / Athens (Relocation) | Start Date: March.Are you fluent in German (B2–C2) and looking to grow your career with a.This is a full‑time customer support role serving international users in German and English.Handle customer enquiries via phone, email, chat.Resolve a

A growing installation company is seeking a Customer Service / Administrator to provide excellent customer support and administrative duties fully remote. Candidates should have a minimum of 2 years in customer service, strong communication skills, and proficiency in CRM systems. You will handle cus

Customer Service / Administrator. Minimum 2 years’ experience in customer service or administration. Relevant qualifications in customer service or administration.

Customer Service / Administrator - Remote at Trade Prices Direct. We are dedicated to providing top-notch customer service and ensuring our clients have the best experience from inquiry through to installation. Proven experience in customer service or administrative roles.

Penny’s Adventures is a leading travel company that specializes in creating unique and unforgettable experiences for our clients.We are committed to providing exceptional customer service and helping our clients discover the world in new and exciting ways.As a remote company, we value flexibility,

A nationwide window and door installation business is seeking a Customer Service / Administrator to join its remote team. In this full-time role, you will manage customer inquiries and maintain records, ensuring high levels of customer satisfaction. The ideal candidate will have at least 2 years of

A travel service company is seeking a remote Travel Customer Service Representative to become a trusted contact for clients throughout their travel journey. Join our supportive team and enjoy flexible scheduling options and industry-related discounts.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on your own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. Remote Community Moderator for Major Gaming Client &nda

Home Ownership Customer Coordinator Location: Remote Salary: £26,227.50 per annum Are you highly organised, customer-focused and experienced in property or conveyancing administration? We're looking for a Home Ownership Customer Coordinator (known internally as Commercial Services Coordinator) to join our Commercial & Revenue team, where you'll play a key role in delivering high-quality home ownership and commercial transactions that help us reinvest in new homes for those who need them most. About the role Working closely with customers, solicitors and internal stakeholders, you'll manage a varied caseload of home ownership transactions, including shared ownership resales, lease extensions, retirement properties, garages, and Right to Buy/Right to Acquire applications. You'll provide clear, specialist advice, ensure legal and policy compliance, and deliver an efficient, professional service from enquiry through to completion. This is a busy and rewarding role that suits someone who thrives on juggling multiple cases, enjoys working with detail, and is confident explaining complex information in a clear and customer-friendly way. Key responsibilities • Manage and progress a portfolio of around 50-60 live cases, ensuring transactions are completed within required timescales * Process Voluntary Right to Buy, Right to Buy and Right to Acquire applications in line with legislation and Homes England guidance * Provide specialist advice on leases, service charges and home ownership obligations * Liaise with solicitors, surveyors, valuers, financial advisors and local authorities to progress sales and resales efficiently * Review and approve legal documents such as mortgage offers, leases, completion statements and notices of transfer * Carry out affordability and income/expenditure assessments for potential purchasers * Coordinate valuations, EPCs and other external reports to support sales activity * Maintain accurate records on customer management systems and track income and expenditure from transactions * Deliver excellent customer service via phone, email and written correspondence What we're looking for • A strong commitment to delivering excellent customer service * Experience or knowledge of property sales, leasehold or conveyancing processes * Ability to manage a high-volume caseload while maintaining attention to detail * Confident in reading, interpreting and explaining legal and lease documentation * Strong organisational, numeracy and literacy skills * Comfortable working with Microsoft Outlook, Word and Excel * Proactive, flexible and able to work independently as well as part of a team Why join us? You'll be part of a supportive and knowledgeable team, making a real impact by helping customers through important home ownership decisions while contributing to income generation that supports future housing development. We offer variety, responsibility and the opportunity to build specialist expertise in a highly respected organisation. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please proceed through the following link to be redirected to our website to complete your application.

Reporting to the Operations Manager, the Field Engineering Coordinator will be responsible for a variety of tasks to support our direct labour workforce made up of Customer Installation, Fibre Fix and Specialist Fibre Network Build Engineers. Key Accountability & Responsibilities Will take receipt of daily install Work orders assigned to the direct labour team / weekly work packages/ schedules and produce job packs for the Field Engineering teams Handle and resolve any day to day enquiries from the field team engineers and other internal departments Assist the Operations Manager with any external contractor issues and act as cover for the Operations Manager when required Assist in the production of reports as required by management and the wider function Working with internal and external stakeholders to ensure delivery on time, safely and compliantly Job Allocation of repair tasks Support theTraffic management coordination for in-house and external suppliers Purchase order, supplier quotation request and invoicing support Responsible for, but not limited to, keeping customers informed on their Gigaclear Installation. Responsible for managing the Installation and pre-check bookings on scheduling systems. Responsible for scheduling and progression of customer installations, ensuring that installation appointments are booked/actioned/remedied within service level agreement. Respond to incoming and outgoing calls/emails in the appropriate manner actioning them as required. Ensuring a comprehensive and reliable service is provided within agreed SLA. Reviewing and analysing the issues raised, establishing the likely root cause and responding and addressing issues within agreed service levels. Knowledge & Skills This would suit someone who is looking for a role in a growing business, working in a busy environment, where multi-tasking comes second nature and attention to detail is paramount. The right candidate must be highly organised with the ability to prioritise workload and should also be able to liaise and deal with people at all levels, both internally and externally. You will also be PC literate with good excel skills being essential. Previous experience in an administrative, coordinator type role in a fast-paced working environment Comfortable working to and meeting deadlines Critical thinking and problem solving, ability to use initiative Knowledge of Civils, Fibre and installations in a FTTP network desirable Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together

This is you: a self-starter, with great communication & sales skills, a persuasive ‘people-person’ who enjoys dealing with all sorts of customers, looking to stretch your business development potential to the next level. You’re excited by the uncapped earning potential for self-employment where you get all your appointments and pre-qualified leads supplied by head office, and all the training you need to make your business a success straight out of the blocks. And this is us! Anglian Home Improvements, the UK’s leading home improvement business, proud of our craftsmanship and service, which has kept customers coming back time and time again for over 50 years. All our products are made in Britain to the highest industry standards. But the quality products and excellent customer service are only made possible by having great people representing us – and we want to grow our team of outstanding sales and business development representatives. What you’ll be doing You’ll be quickly trainedup to know the products inside out; you’ll be proud of them, and confident in selling them to customers using your existing and growing sales abilities. Your role will involve: Following up on warm sales leads, visiting customers in their own homes or utilising our new remote selling framework Giving persuasive business development pitches to convert quotes to sales Educating customers about the products and services offered, thinking on your feet and cross-selling other products where appropriate Working with customers to meet their unique requirements and get the job right first time, every time. What we’re looking for You’ll need to be self-motivated and confident communicating with a variety of customers at a senior level. You’ll be: Proactive and results-driven Flexible towards varied workloads and working hours Able to provide a consistently high level of customer service Ideally experienced within Home Improvements (or similar!) A driver with a full UK driving licence and your own car What we can offer you This is truly a career where your hard work pays off – the more you put in, the more you get out! With OTE of £75k-100k (with uncapped earning potential), you’ll also enjoy amazing bonuses - holidays, weekends away, tickets to sports events, and a full support package. You’ll receive industry-leading training within your role along with a tour of our factory to help you reach your full sales and business development potential enabling you to take home market leading commission! If you want a rewarding self-employed career where you answer to yourself, manage your own time, and earn an enviable amount of money along the way, apply today, or request a call back. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

Head of Marketing Are you ready to lead a dynamic marketing strategy in a growing business? As the Head of Commercial Marketing, you will reshape how the company connects with customers and drives results, bringing fresh ideas and strategic insight that will make a real impact. This is an excellent opportunity to shape the future of the company's marketing efforts. You will have ownership of the marketing plan, working closely with the senior leadership team and owner. Your leadership will influence the company's growth while sharpening your skills in a fast-paced environment filled with potential. Head of Commercial Marketing Responsibilities This position will involve, but will not be limited to: Developing and executing a comprehensive marketing strategy that aligns with business objectives and enhances competitive positioning. Managing and mentoring a team of 2 Marketing Executives and a Business Development Executive, fostering a high-performance culture. Overseeing campaigns across multiple channels, including digital marketing, content creation, email marketing, PPC, SEO, and analytics to measure effectiveness. Building and refining customer journey structures to improve engagement, satisfaction, and retention. Collaborating with sales teams to map market opportunities, ensuring a seamless flow of insights and fostering a unified messaging approach. Communicating technical product features confidently to internal teams and external stakeholders, strengthening the company's consultative approach. Tracking marketing performance, analysing data, and continuously improving tactics to generate higher quality leads and stronger brand recognition. Head of Commercial Marketing Rewards Competitive salary ranging from £50,(Apply online only) to £60,(Apply online only), based on experience. Monthly bonus linked to sales targets. Non-contractual annual bonus for exceptional performance. 23 days holiday per year, plus your birthday off. Health insurance coverage for added peace of mind. Clear objectives combined with learning and development opportunities to advance your skills. Flexible working patterns, mostly on-site with some remote work. Access to electric charging points and parking facilities, supporting a sustainable lifestyle. The Company Our client is a family-run business with a rich history. They supply high-performance equipment to leading industries. Known for their consultative, results-driven approach, they build trusted partnerships with their customers by delivering top-quality products and dedicated service. The company values innovation, collaboration, and long-term relationships, aiming to remain at the forefront of their sector with continuous growth. Head of Commercial Marketing Experience Essentials Proven experience in senior marketing roles, preferably within technical or industrial sectors. Strong leadership skills, with previous team management and development experience. Extensive knowledge of digital marketing channels, analytics, and campaign management. Demonstrable experience in developing customer journey strategies and improving engagement. Ability to communicate complex technical information clearly and persuasively. A commercial mindset with a focus on results and business growth. Experience working closely with sales teams to develop aligned strategies and messaging. Location This role is based in West Oxford and offers a hybrid working arrangement. The business is accessible via transport links, and parking with electric charging points is available onsite. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn

Enterprise Sales Executive - SaaS UK | Hybrid | High‑growth SaaS | Construction and Manufacturing Build something that lasts Are you an experienced Enterprise SaaS Salesperson? Do you have a working knowledge of the Construction or Manufacturing sectors? Want to earn uncapped commission? Are you ready to join a high growth, market leading SaaS company? We are Preservica, a fast growing SaaS solution provider who is changing the way organisations safeguard and protect long-term digital information. A recognised leader in active digital preservation, our award-winning SaaS software is trusted by a rapidly growing user base of over 1,000 organisations worldwide - from major corporations like Bacardi, HSBC, Associated Press & Unilever to government bodies including The National Archives, The European Commission, Transport for London, Universities, public libraries, and leading cultural institutions. The Opportunity As a UK Enterprise Sales Executive, you will be the lead person engaging directly with prospective clients across the Enterprise, Construction and Manufacturing sectors. You will own new business development in your territory, working to identify, progress and close complex, high-value SaaS deals. This is an exciting opportunity for a driven and commercially minded sales professional who wants to be part of a disruptive, market-leading technology company at a critical point in its UK growth journey. You will benefit from a strong Product Led Growth (PLG) motion, a growing pipeline of freemium-to-enterprise upgrade leads, and a collaborative team environment. Key Responsibilities Own a defined UK sales territory covering Enterprise, Construction and Manufacturing accounts, with full accountability for a New Business Bookings target Qualify and progress Product Qualified Leads (PQLs) from prospects who have trialled Preservica's freemium service and are ready to upgrade to an Enterprise subscription Work closely with the Sales Solution Architect to ensure the Preservica solution is clearly matched to each prospect's technical and business requirements Manage and respond to RFPs and RFIs in conjunction with our Solutions Architects and RFP Manager Provide commercial support and guidance to third-party channel partners on larger, partner-led opportunities Collaborate with Marketing, Inside Sales and Channel teams to grow the UK pipeline and guide joint sales cycles through to close Conduct structured, documented handovers of new business wins to the Preservica Project and Customer Support teams Represent Preservica at relevant industry events, conferences and exhibitions across the UK Maintain accurate and up-to-date activity and pipeline records in Salesforce ((url removed)) Provide detailed market and competitor feedback to Marketing, Product and Development teamsExperience 5+ years of enterprise software sales experience, ideally in SaaS Proven track record of achieving and exceeding new business targets Experience selling into Enterprise, Construction and/or Manufacturing organisations - understanding the operational, compliance and records management challenges specific to these sectors Knowledge of Cloud Services, Data Storage, Enterprise Content Management, Records Management, e-Archiving or Digital Asset Management Familiarity with longer, complex sales cycles involving multiple stakeholders (typically 3-9 months) Strong written and verbal communication skills - comfortable producing proposals, presentations and customer communications for a variety of audiences Bachelor's Degree preferred (Business or Computer Science advantageous)Attributes Ability to articulate a compelling value proposition to senior decision-makers and C-suite stakeholders Consultative and conceptual sales approach - able to address strategic business challenges, not just product features Proven ability to navigate complex organisations with multiple management layers and buying influencers Strong commercial instincts and negotiation skills - confident, credible and persistent Entrepreneurial approach to new business development, including working with consultants and channel partners Self-motivated and able to manage your own time effectively in a remote/hybrid working environmentMore About Preservica We focus on the information governance and archival market. Preservica's key differentiation is that we future-proof information for the long-term, ensuring it remains readable and operationally usable for decades to come. Our customers need to retain information for 10+ years - or indefinitely - across a wide variety of file formats including documents, images, video, email, GIS, social media and more. We are poised for significant growth following the successful launch of our New Generation technology platform across Enterprise, Professional and Starter editions. We have also recently launched Preserve365™, a new solution that makes Active Digital Preservation™ a seamless experience within Microsoft SharePoint - opening a multi-billion-pound addressable market in the UK and beyond. Location & Reporting This is a remote/hybrid role based anywhere in the UK, with flexibility to work from home and travel to client sites, partner offices and Preservica's UK headquarters as required. The role reports into the Vice President of Sales and is an integral part of our growing UK and EMEA Sales organisation. Some international travel may be required. What We Offer Competitive base salary with uncapped commission structure Fast-growing, technology company Comprehensive benefits package Flexible, remote-first working culture Excellent career development prospects in a rapidly expanding market Access to industry-leading learning and development resources Preservica celebrates diversity and are committed to creating an inclusive environment for all employees

Rent & Service Charge Specialist Location: Remote Salary: £34,800 Vacancy Type: Full-time Closing date: 12 May, 2026 X 1 Permanent, Full Time (37.5 hours per week) X 1 Fixed Term Contract until June 2027 (Maternity Cover), Full Time (37.5 hours per week) Are you passionate about delivering exceptional customer service while working with financial data and housing regulations? Do you thrive in a role that blends analytical thinking with empathetic communication? If so, we’d love to hear from you! At Stonewater, we’re on a mission to transform customer experience through innovation, compassion, and financial transparency. As a Rent & Service Charge Specialist, you’ll play a vital role in ensuring our customers receive clear, accurate, and fair service charge information—while supporting them every step of the way. You’ll be responsible for preparing and issuing accurate rent and service charge notifications, managing budgets and reconciliations, and ensuring financial transparency for our customers. You’ll handle customer queries with empathy and professionalism, resolving complex issues and supporting legal and tribunal processes where needed. Working closely with teams across the business, you’ll ensure compliance with leases and legislation, contribute to process improvements, and help deliver a seamless customer experience. Your work will directly support Stonewater’s commitment to financial viability, affordability, and putting customers at the heart of everything we do. What we’re looking for * Proven customer service experience with a compassionate approach. * Strong analytical and financial skills, including budgeting and forecasting. * Excellent communication skills—able to simplify complex information. * A collaborative mindset and problem-solving attitude. * Proactive approach in investigating enquiries and able to escalate where necessary * Knowledge of housing regulations and service charge legislation. * Digitally confident across multiple platforms and systems. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application

Starting salary to £24,500. Increasing to £26,000. Plus Bonus up to £200 per month. Are you looking for a break into a more office environment type role? A role that rewards good / great performance with monthly bonuses? Perhaps you have a retail or hospitality background but have been thinking about making the move and are just looking for that first opportunity? An opportunity with training and development where you will learn a first-class customer service approach via the phone, email, or even social media? A role where you will benefit from the camaraderie of a large team and support of new friends? We are keen to talk with people who bring a customer-focused approach – previous office or contact centre experience is not essential however you will be comfortable and confident communicating with people via the phone and email. Note; this is an office based role, based in our Head Office, Abingdon, Oxon. At the moment, our teams work slight shift patterns over a 5 day, 37.5 hour week to cover 8am to 8pm and a weekend on a rota basis (circa 1 every 5 weeks). If you're looking for part time, school hours, afternoon / evenings, or weekends then we are open to discussing to see if / how we can accommodate. Apply now to have a chat. Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, we are developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits, and opportunities Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme, Yay Days and your Birthday off! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to our online Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together

Technical Sales Specialist – Scientific Equipment (Remote) Territory: South of the UK Candidate Location: Ideally based between Oxford and Dartford About the Company Our client is a company that designs and supplies specialist laboratory equipment used in chemical research environments around the world. Their products help scientists work more safely, efficiently, and sustainably. Their customers include organisations in the pharmaceutical, biotechnology, contract research, agrochemical, academic, and specialty chemical sectors. Our client is looking for a Technical Sales Specialist to manage and grow their business across Northern England, Scotland, and Northern Ireland. This is a field-based role focused on developing new business opportunities while maintaining strong relationships with existing customers. The successful candidate will play a key role in expanding market presence and supporting scientists with technical solutions that improve laboratory productivity. The Role: +Develop new business opportunities and manage the full sales cycle within the territory. +Build and maintain strong relationships with new and existing customers through regular visits and communication. +Deliver product demonstrations and training, helping customers select suitable laboratory solutions. +Maintain accurate sales records and track pipeline activity using the company CRM system. +Represent the company at exhibitions and events while monitoring market trends and competitor activity. About you: +Degree (BSc or higher) in Chemistry, Chemical Engineering, or a related scientific discipline +Experience working with chemists or researchers in sectors such as pharmaceuticals, CROs, biotech, research, or chemical manufacturing +Proven track record of achieving sales targets or developing customer relationships Join a growing scientific technology company where you’ll work closely with leading researchers and help deliver innovative laboratory solutions. If you enjoy combining technical knowledge with a customer-focused sales role, we’d love to hear from you

Home Ownership Customer Coordinator Location: Remote Salary: £26,227.50 per annum Are you highly organised, customer-focused and experienced in property or conveyancing administration? We’re looking for a Home Ownership Customer Coordinator (known internally as Commercial Services Coordinator) to join our Commercial & Revenue team, where you’ll play a key role in delivering high-quality home ownership and commercial transactions that help us reinvest in new homes for those who need them most. About the role Working closely with customers, solicitors and internal stakeholders, you’ll manage a varied caseload of home ownership transactions, including shared ownership resales, lease extensions, retirement properties, garages, and Right to Buy/Right to Acquire applications. You’ll provide clear, specialist advice, ensure legal and policy compliance, and deliver an efficient, professional service from enquiry through to completion. This is a busy and rewarding role that suits someone who thrives on juggling multiple cases, enjoys working with detail, and is confident explaining complex information in a clear and customer-friendly way. Key responsibilities * Manage and progress a portfolio of around 50–60 live cases, ensuring transactions are completed within required timescales * Process Voluntary Right to Buy, Right to Buy and Right to Acquire applications in line with legislation and Homes England guidance * Provide specialist advice on leases, service charges and home ownership obligations * Liaise with solicitors, surveyors, valuers, financial advisors and local authorities to progress sales and resales efficiently * Review and approve legal documents such as mortgage offers, leases, completion statements and notices of transfer * Carry out affordability and income/expenditure assessments for potential purchasers * Coordinate valuations, EPCs and other external reports to support sales activity * Maintain accurate records on customer management systems and track income and expenditure from transactions * Deliver excellent customer service via phone, email and written correspondence What we’re looking for * A strong commitment to delivering excellent customer service * Experience or knowledge of property sales, leasehold or conveyancing processes * Ability to manage a high-volume caseload while maintaining attention to detail * Confident in reading, interpreting and explaining legal and lease documentation * Strong organisational, numeracy and literacy skills * Comfortable working with Microsoft Outlook, Word and Excel * Proactive, flexible and able to work independently as well as part of a team Why join us? You’ll be part of a supportive and knowledgeable team, making a real impact by helping customers through important home ownership decisions while contributing to income generation that supports future housing development. We offer variety, responsibility and the opportunity to build specialist expertise in a highly respected organisation. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application

Customer Success Executive Our client is a fast growing and profitable, US based software company now seeking to hire a UK based Customer Success Executive. This is a fully remote role, working the hours of 10am to 7pm UK time, ideally suiting a motivated self-employed individual, or through on EOR. About the Role In this role, you will serve as the primary point of contact for a diverse customer base, including founders, investors and professionals working under tight timelines. You will be responsible for delivering clear, thoughtful and high-quality written communication (email) while helping users navigate complex and nuanced topics. This is a writing-intensive, detail-oriented position that requires strong critical thinking and a commitment to continuous improvement. You'll gain exposure to the inner workings of high-growth companies while developing deep expertise in customer communication and problem-solving. What Makes This Role Unique Challenging, high-skill work: Customer enquiries are often complex and require careful analysis and precise communication. Continuous learning: The role involves ongoing development and refinement of writing and problem-solving skills. Ambiguity-friendly environment: Not all questions have clear answers - you'll often guide customers toward informed decisions rather than providing definitive solutions.Key Responsibilities Respond to customer enquiries with thoughtful, empathetic and precise written communication Create and maintain help centre content, and identify opportunities for new resources Collaborate with engineering to investigate and resolve user-reported issues Support product development by testing features and sharing customer feedback Identify trends in customer questions and proactively communicate insights to the team Requirements Strong passion for helping people High emotional intelligence Excellent analytical and logical thinking skills Exceptional written English, with clarity and precision Strong attention to detail Ability to work independently in a remote environment Comfort with learning and using new software toolsWork Environment & Benefits Fully remote, distributed team with a long-standing remote-first culture Collaborative, supportive and highly autonomous work environment Flexible scheduling with an emphasis on team coverage and productivity Professional development support (books, courses, tools, etc.)No prior domain-specific experience is required - training will be provided for the subject matter but a drive for customer satisfaction and being the 'problem solver' is a must! This is a fully remote position and all candidates will be tested prior to interview. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy

3rd Line Engineer Oxfordshire + Client Site Visits £40,000 – £50,000 The Opportunity Are you a skilled 3rd Line Engineer looking for a role where you can take ownership of technical challenges, work across varied client environments, and play a key part in delivering high-quality IT solutions? We’re working with a well-established and growing IT services provider supporting SMEs across Oxfordshire and the Thames Valley. Known for delivering reliable, proactive IT support and security-focused solutions, they are looking to expand their technical team with an experienced 3rd Line Engineer. This is an excellent opportunity to join a business that values technical excellence, customer service, and continuous development. The Role – 3rd Line Engineer This is a hands-on technical role combining high-level support, infrastructure improvement, and project delivery across multiple client environments. You will be responsible for: Providing 3rd line support across a wide range of technologies via remote support, phone, and email Troubleshooting complex technical issues across servers, networks, cloud platforms, and security systems Monitoring and maintaining live client environments to ensure maximum uptime and performance Delivering infrastructure upgrades, migrations, and improvement projects Supporting Microsoft 365, Azure, server environments, networking, and cybersecurity solutions Managing escalated issues through to full resolution with clear ownership and accountability Working closely with third-party vendors and technology partners Maintaining accurate technical documentation and keeping clients updated throughoutWhat We’re Looking For You’ll be a strong technical problem solver who enjoys working across multiple technologies and delivering excellent service to clients. We’re looking for someone with: Proven experience in a 3rd Line Engineer or Senior Support Engineer role MSP experience preferred Strong communication skills with the ability to explain technical issues clearly to non-technical users Excellent troubleshooting and diagnostic ability Strong organisation and the ability to manage your own workload effectively A proactive mindset and genuine passion for IT and continuous learningTechnical Experience Required Experience across most of the following would be highly beneficial: Microsoft stack (Windows Server, Windows 10/11, Microsoft 365, Azure, Entra ID) Active Directory, DNS, DHCP Virtualisation (VMware / Hyper-V) Azure and cloud-based infrastructure Exchange (on-premise and hybrid) Backup and disaster recovery solutions (Veeam, Datto, etc.) Networking fundamentals (LAN/WAN, VLANs, firewalls, switches, Wi-Fi) Cybersecurity tools and best practices (Defender, MFA, Intune, EDR) Storage solutions (SAN / NAS / DAS) Exposure to VoIP, endpoint security, and proactive monitoring tools Bonus points for MacOS, iOS, and Android supportWhy Apply? Join a supportive, close-knit technical team where your input matters Work across a broad range of technologies, clients, and projects Strong investment in training, development, and career progression Exposure to modern cloud, infrastructure, and cybersecurity solutions Be part of a company that values both technical expertise and customer service equallyInterested? Call Kylie (phone number removed) or email (url removed)

Full-Time Helpdesk IT Support Engineer (2nd Line) Oxfordshire (Hybrid – home and office based, with occasional travel to client sites and training venues) £20,000 – £28,000 DOE About the Company Our client is an established IT solutions provider supporting Small to Medium Enterprises across Oxfordshire and the Thames Valley. They deliver a broad range of managed IT services, including network security, email systems, cloud solutions, and multi-site infrastructure support. They are known for providing high levels of technical expertise and excellent customer service. The Role Due to continued growth, our client is looking to recruit a 2nd Line Helpdesk IT Support Engineer to join their internal support team. This is a varied role involving fault diagnosis, troubleshooting, and resolution across a wide range of technologies including internet connectivity, Microsoft environments, email platforms, antivirus, firewalls, and server infrastructure. The support team also assists with technical pre-sales enquiries, offering excellent exposure across multiple areas of IT. Key Responsibilities Provide remote support to customers via phone, email, and remote access tools Handle IT administration tasks and routine system maintenance Take ownership of support tickets and keep customers updated throughout resolution Diagnose and resolve technical issues, escalating where appropriate Manage general customer enquiries efficiently and professionally Liaise with third-party suppliers and service providers Produce reports for both clients and internal managementAbout You You will be a strong communicator who enjoys working as part of a close-knit team while also managing your own workload effectively. You should be enthusiastic, proactive, and highly organised, with strong troubleshooting skills and a genuine passion for IT and ongoing professional development. Education / Qualifications Minimum of 5 GCSEs 2 A-Level passes (or equivalent) Further education, qualifications, or training in IT would be advantageousSkills & Experience Required Previous experience providing IT support, ideally within a helpdesk or MSP environment Strong technical knowledge of Microsoft Windows Desktop, Office, and Server platforms Excellent written and verbal communication skills Strong problem-solving and diagnostic abilities Good prioritisation and time management skills Self-motivated with a professional attitude Willingness to learn new technologies and expand technical knowledge Experience producing reports and documentationDesirable Technical Experience Desktop Windows 10 & 11 Professional Microsoft Office Applications Microsoft 365 / Office 365 Microsoft Intune macOS Apple iOS Antivirus, EDR & XDR solutions SaaS Backup ServicesServer Windows Server 2016–2025 Microsoft Azure Hosted Microsoft Exchange Remote Desktop Services VMware Backup technologies including Datto, Veeam, and similar platformsNetworking Switches, routers, and wireless infrastructure Firewall appliances (e.g. WatchGuard) Internet connectivity troubleshooting IPSec and SSL VPNs DNS and DHCPThis is an excellent opportunity for someone looking to develop their career within a growing MSP environment, gaining exposure to a broad range of technologies and clients. To apply call Kylie on or call on (phone number removed)

Business Development Manager / OEM Sales Manager / International Sales Manager to join a leading global engineering manufacturer. The successful Business Development Manager / OEM Sales Manager / International Sales Manager will be fully remote, responsible for new business development and managing key global accounts across the UK & Europe, selling a wide range of automotive parts such as Smart rearview mirrors, controls modules, electronic components and associated products via OEM channels. The Business Development Manager / OEM Sales Manager / International Sales Manager must have both strong business development & Automotive sales experience with the willingness to travel across Europe to customer sites when required. Candidates who have experience selling to companies like BMW, Mercedes, Audi, Skoda, Volvo, Volkswagen or similar European car brands are encouraged to apply. Package £65,000 - £75,000 Company car 25 days holiday + bank holidays Pension Laptop & mobile Additional benefitsBusiness Development Manager /OEM Sales Manager / International Sales Manager Role Develop new business and manage existing OEM accounts across the UK & Europe. Promote and sell automotive components to OEM channels. Identify new business opportunities through site visits and automotive industry networking. Monthly travel to visits customers and build relationships in Europe. UK based on a hybrid model at the office in South East London including monthly visits to Europe. Liaise with engineering departmentsBusiness Development Manager /OEM Sales Manager / International Sales Manager Requirements Proven background as a Business Development Manager / OEM Sales Manager / International Sales Manager / Sales Engineer / Area Sales Manager or similar within the automotive industry. Experience selling Automotive components into OEMs is desirable. Strong business development & Automotive sales experience Full UK driving license and willingness to travel across Europe to customer sites when required. Candidates who have experience selling to companies like BMW, Mercedes, Audi, Skoda, Volvo, Volkswagen or similar European car brands are encouraged to apply. Willingness to travel to the office in SE London occasionally

Resolution Team Manager Location: Remote Salary : £48,000 per annum Vacancy Type: Full-time Closing date: 25 May, 2026 It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. We're also adapting how we handle complaints and looking for people who want to be part of delivering a better experience from the very first conversation. We need an experienced complaints professional to lead a high-performing team as a Resolution Team Manager, and shape a complaints service that is fair, responsive and focused on putting things right. This is a pivotal role. You won't just oversee complaint handling - you'll set the tone for how we respond to customers, embed a culture of early resolution, and ensure learning drives real service improvement across the organisation. What you'll be doing You'll work alongside a fellow Resolution Team Manager, and report to the Customer Resolution Manager, ensuring you lead from the front, handle customer concerns with empathy and professionalism, and solve issues at the earliest opportunity. In this role, you will: • Lead, support and develop a team of Resolution Caseworkers to deliver consistently high standards * Champion a customer-first, early resolution approach across all complaint handling * Oversee and manage complaint cases to ensure timely, fair and high-quality outcomes * Take ownership of complex, sensitive or high-risk cases where strong judgement is critical * Coach and develop team members in communication, investigation and conflict resolution * Analyse complaint trends and feedback to identify learning and drive service improvement * Ensure robust record-keeping, reporting and organisational learning from complaints * Act as a recognised subject matter expert, advising colleagues across the organisation * Deliver training to embed best practice and strengthen complaint handling capability * Deputise for the Customer Resolution Manager when required What you'll bring You'll bring credibility, sound judgement and a strong sense of purpose when it comes to customer advocacy. We're looking for: • Significant experience in complaints handling, ideally within housing * Strong knowledge of the Housing Ombudsman Complaint Handling Code * Understanding of the RSH Consumer Standards and their application * Proven experience leading and developing high-performing teams * Excellent communication, coaching and conflict resolution skills * The ability to interpret data and turn insight into service improvements * A clear commitment to equality, diversity and inclusion * A relevant professional qualification (e.g. CIH, customer service or complaints handling) or equivalent experience Why join us? At Stonewater, our customer promise is "We are proud to make things personal; if it matters to our customers, it matters to us." This is more than a leadership role, it's an opportunity to shape how we respond when it matters most. If you're motivated by improving services, leading teams and making sure customer voice drives real change, we'd love to hear from you. Appointment to this role will be subject to satisfactory references and proof of Right to Work in the UK. Discover Stonewater Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please proceed through the following link to be redirected to our website to complete your application.

Resolution Team Manager Location: Remote Salary: £48,000 per annum Vacancy Type: Full-time Closing date: 25 May, 2026 It matters. So we’re bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We’ve listened. That’s why we’re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. We’re also adapting how we handle complaints and looking for people who want to be part of delivering a better experience from the very first conversation. We need an experienced complaints professional to lead a high-performing team as a Resolution Team Manager, and shape a complaints service that is fair, responsive and focused on putting things right. This is a pivotal role. You won’t just oversee complaint handling - you’ll set the tone for how we respond to customers, embed a culture of early resolution, and ensure learning drives real service improvement across the organisation. What you’ll be doing You’ll work alongside a fellow Resolution Team Manager, and report to the Customer Resolution Manager, ensuring you lead from the front, handle customer concerns with empathy and professionalism, and solve issues at the earliest opportunity. In this role, you will: * Lead, support and develop a team of Resolution Caseworkers to deliver consistently high standards * Champion a customer-first, early resolution approach across all complaint handling * Oversee and manage complaint cases to ensure timely, fair and high-quality outcomes * Take ownership of complex, sensitive or high-risk cases where strong judgement is critical * Coach and develop team members in communication, investigation and conflict resolution * Analyse complaint trends and feedback to identify learning and drive service improvement * Ensure robust record-keeping, reporting and organisational learning from complaints * Act as a recognised subject matter expert, advising colleagues across the organisation * Deliver training to embed best practice and strengthen complaint handling capability * Deputise for the Customer Resolution Manager when required What you’ll bring You’ll bring credibility, sound judgement and a strong sense of purpose when it comes to customer advocacy. We’re looking for: * Significant experience in complaints handling, ideally within housing * Strong knowledge of the Housing Ombudsman Complaint Handling Code * Understanding of the RSH Consumer Standards and their application * Proven experience leading and developing high-performing teams * Excellent communication, coaching and conflict resolution skills * The ability to interpret data and turn insight into service improvements * A clear commitment to equality, diversity and inclusion * A relevant professional qualification (e.g. CIH, customer service or complaints handling) or equivalent experience Why join us? At Stonewater, our customer promise is “We are proud to make things personal; if it matters to our customers, it matters to us.” This is more than a leadership role, it’s an opportunity to shape how we respond when it matters most. If you’re motivated by improving services, leading teams and making sure customer voice drives real change, we’d love to hear from you. Appointment to this role will be subject to satisfactory references and proof of Right to Work in the UK. Discover Stonewater Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application

Rent & Service Charge Specialist Location: Remote Salary : £34,800 Vacancy Type: Full-time Closing date : 12 May, 2026 X 1 Permanent, Full Time (37.5 hours per week) X 1 Fixed Term Contract until June 2027 (Maternity Cover), Full Time (37.5 hours per week) Are you passionate about delivering exceptional customer service while working with financial data and housing regulations? Do you thrive in a role that blends analytical thinking with empathetic communication? If so, we'd love to hear from you! At Stonewater, we're on a mission to transform customer experience through innovation, compassion, and financial transparency. As a Rent & Service Charge Specialist , you'll play a vital role in ensuring our customers receive clear, accurate, and fair service charge information-while supporting them every step of the way. You'll be responsible for preparing and issuing accurate rent and service charge notifications, managing budgets and reconciliations, and ensuring financial transparency for our customers. You'll handle customer queries with empathy and professionalism, resolving complex issues and supporting legal and tribunal processes where needed. Working closely with teams across the business, you'll ensure compliance with leases and legislation, contribute to process improvements, and help deliver a seamless customer experience. Your work will directly support Stonewater's commitment to financial viability, affordability, and putting customers at the heart of everything we do. What we're looking for • Proven customer service experience with a compassionate approach. * Strong analytical and financial skills, including budgeting and forecasting. * Excellent communication skills-able to simplify complex information. * A collaborative mindset and problem-solving attitude. * Proactive approach in investigating enquiries and able to escalate where necessary * Knowledge of housing regulations and service charge legislation. * Digitally confident across multiple platforms and systems. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please proceed through the following link to be redirected to our website to complete your application.

A well-established and highly respected manufacturer of plastic products is looking to appoint an experienced Design & Tooling Manager due to an upcoming retirement. The company offers a complete end-to-end service, supporting customers from concept and design through to full-scale manufacture. Up to £60,000 | Hybrid / WFH / Remote considered Reporting to the Managing Director and working closely with the Manufacturing Manager, you will play a key role within the business. Acting as the primary technical contact for new customers, you will transform ideas into manufacturable products - managing projects from initial enquiry through design, tooling, and into production. This is an excellent opportunity for someone who enjoys ownership, customer interaction, and seeing projects through from idea to finished product within a supportive and forward-thinking environment. As the Design and Tooling Manager, your duties will include: Manage projects from concept through to approved production parts Prepare accurate and competitive quotations for tooling, design, 3D printing, and unit costs Advise customers on design for manufacture to ensure efficient, high-quality production Design plastic components suitable for injection moulding Liaise with UK and overseas toolmakers and material suppliers Support and mentor the in-house Toolroom team Work closely with Quality on tooling and design improvements Visit customers and develop strong working relationshipsTo be successful in the role of Design & Tooling Manager, you will have: Proven experience in plastic injection mould tool design Strong hands-on toolmaking background Proficient in SolidWorks Excellent communication and customer-facing skills Commercially aware with strong project and cost management abilityIf you're a driven Tool Designer looking to take ownership of projects and play a key role in a growing business, we'd love to hear from you. Apply now! ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity

Remote, self-employed, commission-only sales role – up to £300+ Per Customer. Commission-based income – earn up to £300 per new customer, plus bonuses and ongoing residual payments. Requirements: Strong communication and customer service skills.

You’ll act as a trusted advisor throughout the customer lifecycle, ensuring customers consistently realize value from our platform while contributing to a scalable, high-quality customer experience. In this role, you’ll build strong customer relationships, drive product adoption, and deliver pro

Remote Nordic Language Speaking Customer Service Representative (Maternity Cover). Process customer orders, enquiries, and complaints via telephone and email. Build strong relationships with customers and internal stakeholders.

Customer Success Manager to join its International Customer Success team in the United Kingdom. The successful candidate will manage a portfolio of customers, ensuring they receive value from Avalara’s solutions while driving customer retention and growth. Responsibilities include customer onboard

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

In this remote role, you will manage customer relationships and support the adoption of Employment Hero solutions. Ideal candidates will have experience in Customer Success or Account Management, strong communication skills, and a proactive approach to improving customer outcomes. RGIT Australia is

This position involves customer communication through various channels and accurate data entry.

The role offers flexible working conditions including remote work options and various employee benefits aimed at fostering inclusivity and career growth.

The role involves strategizing customer journeys, building proactive relationships, and improving overall customer satisfaction. A renewable energy company in the UK is seeking a Customer Success Manager to enhance relationships with their generator community. Candidates should have proven experienc

In this role, you'll provide top-notch customer support via phone, email, or chat. This position allows for both on-site and remote work options. An international recruitment agency is seeking a Polish-Speaking Customer Service Representative to join their team in Athens.

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. To join us in this role, you'll have experience of working in a customer service environment and managing re

Customer Success Manager – CybSafe | Remote (London, UK). Minimum 4 years in a customer-facing role (Customer Success, Account Management, Business Development). This permanent, remote role offers.

A recruitment agency is seeking a Head of Customer Success to lead their strategy and delivery for Salesforce SaaS clients in the UK. The ideal candidate will have a strong background in SaaS or technology services, with experience in revenue retention and customer satisfaction.

Chattermill is seeking a Customer Success Manager to join the XLG Team, working in a remote or hybrid role. You will be responsible for integrating customer workflows, managing account health, and building trusted relationships. Ideal candidates have experience in customer success or account managem

You will provide exceptional customer service, guiding clients in their financial arrangements and ensuring compliance with procedures. The job demands excellent communication and organisational skills, alongside a detail-oriented approach to enhance customer satisfaction. This fully remote role off

The role involves assisting customers via phone, email, or chat, and ensuring a high-quality customer experience. A global consulting firm is seeking Polish-speaking Customer Support Specialists to provide exceptional support to international clients. This full-time position offers opportunities for

A leading activewear company in Greater London seeks a Customer Care Optimisation Analyst. This remote role involves improving contact center operations through data analysis, implementation of technologies, and communication with stakeholders. Ideal candidates are detail-oriented, customer-focused,

A leading vaping products retailer in the Greater London area is looking for a Customer Service Assistant. Responsibilities include handling customer inquiries, processing orders, and gathering feedback for business improvements. The ideal candidate will have at least one year of customer service ex