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Senior Product Delivery Manager (Software) - Exeter/Remote - 12 month contract (outside IR35) Rate: £500 per day Duration: 12 month assignment Start date: ASAP A globally renowned, high-growth engineering and technology business is looking for a senior delivery leader to take software-led products from concept to market. This role is about end-to-end ownership. You’ll lead the delivery and launch of next-generation products, coordinating across product, software, ML, systems, hardware and operations to ensure ideas become scalable, production-ready solutions used by enterprise customers. Your focus will be on: • Owning product delivery from early discovery through pilot deployment, industrialisation and launch, • Translating evolving customer needs into clear, prioritised requirements, • Driving launch readiness, quality, reliability and operational handover, • Running delivery governance (stage-gates, sprint reviews, release readiness), • Acting as the central point of alignment across technical and commercial teams, • Providing clear delivery insight to senior leadership They’re looking for someone who: • Has delivered software-led products to market, not just internal projects, • Is comfortable operating where requirements evolve through discovery, • Works confidently with engineers, product managers and technical stakeholders, • Has experience in software, platforms, SaaS or complex systems environments This is not a traditional project management role. It’s a chance to shape how products are launched, influence delivery standards, and step into broader leadership as the business scales. Interested in owning something meaningful? Please apply to hear more information!

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

We are searching for a hybrid-working Product Owner, Product Manager or Product Leader to join a market leading software solution business, someone to be accountable for the development and delivery of a complex software application and solution. The role is offered as hybrid-working - you will be required in the office 2-days per week. The client's office is based near to Exeter in East Devon so you MUST therefore be located a commutable distance from the area to be considered for the role, or you will be in a position to relocate to the area. Please note, this is NOT a remote role. With a technical product delivery background or experience gained from working within Healthcare, the NHS or a Primary Care setting as a Practice Administrator, Product Owner or a Product Manager, you will have in-depth workflow experience. Any experience of software solutions and applications across hospitals, GP practices, pharmacies and wider healthcare systems would be a distinct advantage but is NOT essential. As a Product Owner, Product Manager or Product Lead you will collaborate with the various internal and external stakeholders and a cross-functional Solution Team to identify market needs, develop user-centric solutions and coordinate product delivery. You will take ownership of backlog and delivery for a B2B SaaS clinical support product used by healthcare teams and professionals to make time-critical and safety-critical decisions. You will promote a product-led approach, you will engage directly with customers and identify opportunities to deliver innovative solutions that directly address customer needs. You will be responsible for: - • Developing a product roadmap that reflect the end-to-end value of the product. * Managing product feature requests and bug fix backlogs. * Communicating product concepts and design ideas to internal and external stakeholders. * Ensuring products are responsive to customer needs. * Evaluating the success of new product releases and evidence the associated value. * You will be responsible for communicating and collaborating with internal and external stakeholders to elicit exact requirements and determine priorities. * You will partner with engineering and UX from discovery through to delivery cover areas including, problem framing, solution and release. * You will turn insights into clear requirements, user stories, acceptance criteria, and release notes. * You will use AI tools responsibly to improve productivity. To join our client as a Product Owner / Product Manager you require the following: - • Experience working as a Product Owner, Product Manager, Product Lead or Primary Care Practice Administrator. * Excellent analytical and research skills. * A curious mindset and desire to engage with market stakeholders to understand problems. * Strong problem-solving abilities and strong research and discovery skills. * Excellent listening, verbal and written communication skills. * Strong influencing and negotiation skills when dealing with key stakeholders, both internally and externally. * It would be beneficial to have experience of working in a software development organisation. * Collaborating with the delivery and product teams at all stages within iterations. * Using a range of techniques to capture requirements and make sure the user recommendations are accommodated with the product epics. * Participating fully in product workshops, refinement planning and sprint backlog prioritisation. * Experience of project management and any relevant qualifications such as Agile, SAFe, Scrum and Prince2 is beneficial. What Is being offered: - • Very Competitive Salary. * Bonus Scheme. * Opportunity to work in a flexible way (hybrid working options are available - 2-days per week in the office). * Great holiday Allowance - 33 days (including options to buy 5 more days leave if needed). * Healthcare Options. * Annual Allowance for Personal Health and Well-being. * Enhanced Pension * Life Assurance/Insurance. * Training programmes. * And much more! KEYWORDS Product Owner, Product Manager, Product Architect, Product Leader, Application Development, Solution Development, Solution Delivery, Requirements Capture, Backlog, Epics, Agile, AI Tools Please note, to be considered for this role you MUST have the Right to Work in the UK long-term without Company Sponsorship. Our client is unable to sponsor overseas candidates on this occasion. Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.

I am searching for a number of experienced C# / .NET Software Developers who can use their development skills and expertise to produce high quality, innovative solutions for a wide range of customers. You will work openly and collaboratively with a diverse range of technical and subject matter experts within the technology department and throughout the whole business. Please note, these roles are offered on a hybrid-working basis. These are NOT remote positions, and you are required in the office two (2 days) per week. Therefore, you MUST live within a commutable distance of Exeter, Devon, or you will be able to relocate to the area in order to be considered for the roles. In this role you will be responsible be: - • Using Agile methodologies for the design, development and acceptance of software solutions. * Working collaboratively with the Product Owner to understand the customer requirements and gain an understanding of implementation to inform solution scoping. * You will perform critical assessments, challenge assumptions and identify most appropriate acceptance criteria that mitigate potential risk. * You will be responsible for requirements analysis, scoping, specification definition, data analysis and project management as required to meet the needs of the solutions. * Creating production code and performing code reviews with the team, you will be equally comfortable working alone or in pairs or mob. Please note - experience of pair programming or mob programming is not required to be considered for the role but you MUST be open and prepared to work this way as TDD and pairing accounts for 85% of the day! * You will comprehend and use established design patterns and best practices, taking responsibility and holding self to account for high quality and maximal efficiency of deliverables. * You will be eager to learn and research solutions and share findings with others, playing an active, positive collaborative role with colleagues and customers. * You will be utilising AI implementing software development using AI agentic to enhance productivity and efficiency through intelligent task management, seamless communication, and adaptive learning. Please note, AI is used as a tool but not for coding purposes. * Integrate sustainable practices into software development processes to minimise environmental impact, enhance resource efficiency, and promote long-term sustainability. To be a success in this role you require in-depth commercial experience in the following key areas: - • Analysis and Design * C# * MVC * .NET framework * SOLID Principles * A desire to work in a Pair Programming / Mob Programming environment. * TSQL / SQL * Test Automation * TDD * Refactoring * Unit Testing / Mocking * JavaScript frameworks such as React (or similar) * Experience with using ORM (e.g. Entity Framework) * Agile & Scrum development methodologies * Able to present self verbally in a presentation or meeting situation. We are looking to speak with candidates who are good communicators, both verbal and written, candidates who can communicate with external stakeholders and internal team members, for example, during agile ceremonies. You will ideally be Educated to University standard with an IT-related degree. Any experience with BDD, DDD, PowerShell, Azure / AWS and using agentic AI environments, i.e. Cline, Copilot, Gemini, is highly desirable. The role comes with an excellent benefits package including, 25 days holiday + bank holidays, ability to purchase extra holidays, bonus scheme, life assurance, flexible Health cash-back scheme, health and wellbeing allowance, health insurance with long-term sickness, electric car scheme, cycle to work scheme, enhanced maternity/paternity, flexible working, excellent company culture, training and education opportunities, free car parking, values-led business and much more! KEYWORDS Analysis and Design, C#, MVC, .NET framework, SOLID Principles, Pair Programming / Mob Programming, TSQL, SQL, Test Automation, TDD, Refactoring, Unit Testing, Mocking, JavaScript Frameworks, React or similar, ORM, Entity Framework, Agile, Scrum. Please note, to be considered for this opportunity you MUST have the Right to Work in the UK long-term without company sponsorship as our client is not looking to sponsor candidates for these vacancies. Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.

I am searching for a number of Senior C# / .NET Software Developers who can use their development skills and expertise to produce high quality, innovative solutions for a wide range of customers. You will work openly and collaboratively with a diverse range of technical and subject matter experts within the technology department and throughout the whole business. Please note, these roles are offered on a hybrid-working basis. These are not remote positions, and you are required in the office two (2 days) per week. Therefore, you MUST live within a commutable distance of Exeter, or you will be able to relocate to the area in order to be considered by our client. In this role you will be responsible for: - Following and seeking to improve Agile methodologies for the design, development and acceptance of software solutions. You will work collaboratively with the Product Owner to understand the customer requirements and gain an understanding of implementation to inform solution scoping. You will perform critical assessments , challenge assumptions and identify most appropriate acceptance criteria that mitigate potential risk. You will be complete requirements analysis, scoping, specification definition, data analysis and project management as required to meet the needs of the solutions. You will be creating production code and performing code reviews with the team - equally comfortable working alone or in pairs or mob , guiding and coaching where appropriate. You will seek emerging trends and recommend adoption and use of design patterns and best practices. You will take responsibility and hold yourself to account for high quality and maximal efficiency of team deliverables. Eager to learn and research solutions and share findings with others, making suggestions for improvements, evidencing when challenged. Play an active, positive, collaborative role with colleagues and customers. Using agentic AI in software development to enhance productivity and efficiency through intelligent task management, seamless communication, and adaptive learning. Integrate sustainable practices into software development processes to minimise environmental impact, enhance resource efficiency, and promote long-term sustainability. To be a success in this role you require in-depth commercial experience in the following key areas: - Analysis and Design C# MVC .NET framework SOLID Principles A desire to work in a Pair Programming / Mob Programming environment TSQL/SQL Test Automation TDD DDD Refactoring Unit Testing / Mocking JavaScript frameworks such as React (or similar) Experience with using ORM (e.g. Entity Framework) Agile & Scrum development methodologies Able to present yourself well verbally in a presentation or meeting situation Good communicator - for internal and external meetings, for agile ceremonies, and for writing updates for internal and external users You will actively seek out and pursue opportunities for improvement and innovation You MUST be happy to coach and mentoring other team members You are confident to admit ' I don't know ' and will strive to fill knowledge gaps for yourself and for other people in the team You will have experience in using agentic AI environments i.e. Cline, Copilot, Gemini You will ideally be educated to University standard with an IT-related degree. You will be an active leader, someone who is open and honest in meetings. You will be a good problem solver who enjoys a challenge The role comes with an excellent benefits package including, 25 days holiday + bank holidays, ability to purchase extra holidays, bonus scheme, life assurance, flexible Health cash-back scheme, health and wellbeing allowance, health insurance with long-term sickness, electric car scheme, cycle to work scheme, enhanced maternity/paternity, flexible working, excellent company culture, training and education opportunities, free car parking, values-led business and much more! KEYWORDS Analysis and Design, C#, MVC, .NET framework, SOLID Principles, Pair Programming / Mob Programming, TSQL, SQL, Test Automation, TDD, DDD, BDD, Refactoring, Unit Testing, Mocking, JavaScript Frameworks, React, ORM, Entity Framework, Agile, Scrum, Agentic AI Please note, to be considered for this opportunity you MUST have the Right to Work in the UK long-term without company sponsorship as our client is not looking to sponsor candidates for these vacancies. Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

Johnson Controls are the global leader in smart, healthy and sustainable buildings. Our mission is to reimagine the performance of buildings to serve people, places and the planet. We are seeking a skilled and proactive Mobile Technician to service, maintain and commission Water Chillers and HVAC equipment across the Devon / South West region on a full-time, permanent basis. What we offer Competitive salary with additional allowances for travel, overtime, stand-by and call outs Company-provided service vehicle, mobile phone, tablet, PPE and specialist equipment 25 days holiday plus bank holidays and a holiday purchase scheme Comprehensive benefits package including pension, life assurance, EAP, employee referral scheme, retail discounts, cycle to work scheme and discount on Johnson Controls products Extensive training and structured career development programmes Strong focus on safety through our Zero Harm policy Access to business resource groups What you will do As a Chiller and AC Service Technician, you will deliver high-quality technical support and customer service while travelling to client sites. You will carry out planned maintenance and repair work on Water Chillers, AC and other HVAC equipment, troubleshoot and resolve technical issues within agreed timescales, and work in line with service agreements and customer requirements. You will complete accurate documentation and proactively advise clients on efficient operation and asset care to maximise lifecycle value. Health and safety will be central to everything you do. What we look for NVQ Level 2 in HVAC or equivalent (Level 3 desirable) Proven experience within the air conditioning service sector F-Gas 2079 Category 1 qualification Experience with Chillers, DX, Split and VRV systems, AHUs and ventilation plant Knowledge of major manufacturers such as York, Trane, Carrier, Daikin, Hitachi and Mitsubishi Electric Electrical and controls experience Ability to interpret technical schematics Full UK driving licence and willingness to travel Join our winning team and thrive in an inclusive culture where your ideas are valued and your contribution makes a difference. #LI-DC1 #LI-Remote #RMDFL TPBN1_UKTJ

I am searching for a number of Senior C# / .NET Software Developers who can use their development skills and expertise to produce high quality, innovative solutions for a wide range of customers. You will work openly and collaboratively with a diverse range of technical and subject matter experts within the technology department and throughout the whole business. Please note, these roles are offered on a hybrid-working basis. These are not remote positions, and you are required in the office two (2 days) per week. Therefore, you MUST live within a commutable distance of Exeter, or you will be able to relocate to the area in order to be considered by our client. In this role you will be responsible for: - • Following and seeking to improve Agile methodologies for the design, development and acceptance of software solutions. * You will work collaboratively with the Product Owner to understand the customer requirements and gain an understanding of implementation to inform solution scoping. * You will perform critical assessments, challenge assumptions and identify most appropriate acceptance criteria that mitigate potential risk. * You will be complete requirements analysis, scoping, specification definition, data analysis and project management as required to meet the needs of the solutions. * You will be creating production code and performing code reviews with the team - equally comfortable working alone or in pairs or mob, guiding and coaching where appropriate. * You will seek emerging trends and recommend adoption and use of design patterns and best practices. * You will take responsibility and hold yourself to account for high quality and maximal efficiency of team deliverables. * Eager to learn and research solutions and share findings with others, making suggestions for improvements, evidencing when challenged. * Play an active, positive, collaborative role with colleagues and customers. * Using agentic AI in software development to enhance productivity and efficiency through intelligent task management, seamless communication, and adaptive learning. * Integrate sustainable practices into software development processes to minimise environmental impact, enhance resource efficiency, and promote long-term sustainability. To be a success in this role you require in-depth commercial experience in the following key areas: - • Analysis and Design * C# * MVC * .NET framework * SOLID Principles * A desire to work in a Pair Programming / Mob Programming environment * TSQL/SQL * Test Automation * TDD * DDD * Refactoring * Unit Testing / Mocking * JavaScript frameworks such as React (or similar) * Experience with using ORM (e.g. Entity Framework) * Agile & Scrum development methodologies * Able to present yourself well verbally in a presentation or meeting situation * Good communicator - for internal and external meetings, for agile ceremonies, and for writing updates for internal and external users * You will actively seek out and pursue opportunities for improvement and innovation * You MUST be happy to coach and mentoring other team members * You are confident to admit "I don't know" and will strive to fill knowledge gaps for yourself and for other people in the team * You will have experience in using agentic AI environments i.e. Cline, Copilot, Gemini * You will ideally be educated to University standard with an IT-related degree. * You will be an active leader, someone who is open and honest in meetings. * You will be a good problem solver who enjoys a challenge The role comes with an excellent benefits package including, 25 days holiday + bank holidays, ability to purchase extra holidays, bonus scheme, life assurance, flexible Health cash-back scheme, health and wellbeing allowance, health insurance with long-term sickness, electric car scheme, cycle to work scheme, enhanced maternity/paternity, flexible working, excellent company culture, training and education opportunities, free car parking, values-led business and much more! KEYWORDS Analysis and Design, C#, MVC, .NET framework, SOLID Principles, Pair Programming / Mob Programming, TSQL, SQL, Test Automation, TDD, DDD, BDD, Refactoring, Unit Testing, Mocking, JavaScript Frameworks, React, ORM, Entity Framework, Agile, Scrum, Agentic AI Please note, to be considered for this opportunity you MUST have the Right to Work in the UK long-term without company sponsorship as our client is not looking to sponsor candidates for these vacancies. Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.

I am searching for a number of experienced C# / .NET Software Developers who can use their development skills and expertise to produce high quality, innovative solutions for a wide range of customers. You will work openly and collaboratively with a diverse range of technical and subject matter experts within the technology department and throughout the whole business. Please note, these roles are offered on a hybrid-working basis. These are NOT remote positions, and you are required in the office two (2 days) per week. Therefore, you MUST live within a commutable distance of Exeter, Devon, or you will be able to relocate to the area in order to be considered for the roles. In this role you will be responsible be: - Using Agile methodologies for the design, development and acceptance of software solutions. Working collaboratively with the Product Owner to understand the customer requirements and gain an understanding of implementation to inform solution scoping. You will perform critical assessments, challenge assumptions and identify most appropriate acceptance criteria that mitigate potential risk. You will be responsible for requirements analysis, scoping, specification definition, data analysis and project management as required to meet the needs of the solutions. Creating production code and performing code reviews with the team, you will be equally comfortable working alone or in pairs or mob. Please note - experience of pair programming or mob programming is not required to be considered for the role but you MUST be open and prepared to work this way as TDD and pairing accounts for 85% of the day! You will comprehend and use established design patterns and best practices, taking responsibility and holding self to account for high quality and maximal efficiency of deliverables. You will be eager to learn and research solutions and share findings with others, playing an active, positive collaborative role with colleagues and customers. You will be utilising AI implementing software development using AI agentic to enhance productivity and efficiency through intelligent task management, seamless communication, and adaptive learning. Please note, AI is used as a tool but not for coding purposes. Integrate sustainable practices into software development processes to minimise environmental impact, enhance resource efficiency, and promote long-term sustainability. To be a success in this role you require in-depth commercial experience in the following key areas: - Analysis and Design C# MVC .NET framework SOLID Principles A desire to work in a Pair Programming / Mob Programming environment. TSQL / SQL Test Automation TDD Refactoring Unit Testing / Mocking JavaScript frameworks such as React (or similar) Experience with using ORM (e.g. Entity Framework) Agile & Scrum development methodologies Able to present self verbally in a presentation or meeting situation. We are looking to speak with candidates who are good communicators, both verbal and written, candidates who can communicate with external stakeholders and internal team members, for example, during agile ceremonies. You will ideally be Educated to University standard with an IT-related degree. Any experience with BDD , DDD , PowerShell , Azure / AWS and using agentic AI environments, i.e. Cline, Copilot, Gemini, is highly desirable. The role comes with an excellent benefits package including, 25 days holiday + bank holidays, ability to purchase extra holidays, bonus scheme, life assurance, flexible Health cash-back scheme, health and wellbeing allowance, health insurance with long-term sickness, electric car scheme, cycle to work scheme, enhanced maternity/paternity, flexible working, excellent company culture, training and education opportunities, free car parking, values-led business and much more! KEYWORDS Analysis and Design, C#, MVC, .NET framework, SOLID Principles, Pair Programming / Mob Programming, TSQL, SQL, Test Automation, TDD, Refactoring, Unit Testing, Mocking, JavaScript Frameworks, React or similar, ORM, Entity Framework, Agile, Scrum. Please note, to be considered for this opportunity you MUST have the Right to Work in the UK long-term without company sponsorship as our client is not looking to sponsor candidates for these vacancies. Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UKs most stunning landscapes. Were proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, were working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether youre starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. We are pleased to announce an exciting opportunity for an experienced IT Service Desk Analyst to join our esteemed Service Desk team located in Exeter. This full-time, permanent position offers a competitive salary, starting from £28,000 with excellent benefits. The work schedule is Monday to Friday, 37 hours per week. The ideal candidate will possess a proven track record in providing exceptional IT support, troubleshooting complex issues, and delivering an outstanding customer experience. As an IT Service Desk Analyst, you will play a pivotal role in leading the day-to-day operations of the Service Desk, providing first-line IT support to Pennon Group colleagues and Partners, ensuring the efficient use of their IT equipment and business applications. What you'll be doing An experienced IT Service Desk Analyst must possess a combination of technical expertise, problem-solving abilities, and excellent communication skills to efficiently manage and resolve complex issues. By continually enhancing their skills and collaborating with other IT professionals, they ensure the robust functionality and security of the organisation's IT infrastructure. Utilise ITIL-aligned support management processes and tools to log and categorise incidents, assess their impact, and assign appropriate priority levels according to IT Service Desk Procedure Implement immediate corrective actions to contain or resolve issues directly, leveraging advanced technical skills to resolve 70-80% of incoming phone calls, IT Self-Serve Portal tickets, and walk-ins efficiently Resolve incidents and service requests within defined SLAs, continuously identifying and implementing opportunities for process improvement and optimisation of service delivery Provide comprehensive Identity Management support services, ensuring all PC access requests are processed accurately and in line with agreed Information Security practices and processes, providing regular audit assurances Escalate complex incidents and service requests to appropriate internal IT teams (2nd and 3rd line) for resolution, ensuring thorough documentation and communication throughout the escalation process Proactively identify potential service impacts and escalate to the Service Desk Manager to prevent service disruptions and maintain high levels of customer satisfaction Develop and maintain self-help IT support materials, including knowledge base articles, FAQs, and instructional videos, to empower users and reduce support demand Maintain effective communication with colleagues across various departments, including senior executives and non-technical staff, via phone, email, and the ITOnline self-serve portal Collaborate with IT Service Desk team members on a rota basis to ensure continuous coverage during operational hours, Monday to Friday 8am to 5pm Support the broader IT Service Delivery team in various capacities, including project management, system integration, and vendor management, as needed What we are looking for Experience in an IT Service Desk or similar role Relevant certifications such as CompTIA A+, Network+, Security+, ITIL, or Microsoft Certified Professional (MCP) are highly desirable Strong technical knowledge of Windows operating systems, Microsoft Office Suite, and networking concepts, including TCP/IP, DNS, DHCP, and VPN technologies Experience in managing and maintaining hardware, such as desktops, laptops, printers, and mobile devices Proficiency in remote support techniques and tools for diagnosing and resolving issues for remote users Solid understanding of IAM concepts, processes, and tools, with familiarity with assigning and managing basic Role-Based Access Control "RBAC" roles Excellent communication skills with a friendly approach to problem solving A self-motivated individual who has the ability to work using their own initiative as well as work well in a team Strong organisational and time-management skills, with the ability to handle multiple priorities simultaneously, a strong work ethic, proven multitasking abilities, experience in organising and prioritising tickets, and adaptability to dynamic working environments Comprehensive experience of working with ITSM processes and familiarity of various ITSM tools Excellent documentation skills, ensuring all incidents, requests, and changes are accurately recorded and updated. Creating knowledge base articles and user guides to support both users and team members What's in in for you At South West Water, we dont all do the same job, but we each get out of bed in the morning knowing that every day is a chance to make incredible things happen, together. In return for our peoples hard work and commitment, we offer an excellent range of benefits: Generous holiday allowance plus bank holidays Localised incentives and weekly recognition Subsidised on-site Costa Coaching, training and development opportunities Buy or sell annual leave to offer you extra flexibility Buy a bike and safety equipment tax-free, through our Cycle to Work scheme We offer free car parking at the majority of our sites Take up to 26 weeks additional maternity leave Share your parental leave and split your time off to care for your child how you choose Invest in Pennon Group plc through our employee share schemes We support our people by offering a free, confidential Employee Assistance Programme Look after your wellbeing with our Champion Health support platform Enjoy free eye tests and discounts on frames and lenses at Specsavers Enjoy access to thousands of deals and discounts on supermarkets, high street shops, online retailers, travel, eating out, cinemas, gyms and much more though Perkbox A range of group discounts: The Dell Advantage Programme, Virgin Media Affinity Scheme, Vodaphone Advantage and more A discretionary Bonus Competitive Contributory Pension TPBN1_UKTJ

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