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What are the technologies of tomorrow? As a Customer Success Manager, you answer exactly this question in close cooperation with our international customers. Experience in a customer-facing role such as Customer Success, Consulting, Solution Support, Technology Analysis, or a similar position. In ad

The Customer Success Manager (CSM) ensures customers receive maximum value from Elsevier's products. Experience in Customer Success, Account Management, or another customer-facing role in SaaS or B2B environments. Share insights, risks, and recommendations with the Regional Manager, Customer Success

We are looking for a highly motivated and experienced Customer Success Manager to join our team. This role is pivotal in securing the profitable renewal of our E-Commerce portfolio, ensuring customer satisfaction, and driving sustainable growth of our customer relationships. Own and manage customer

A leading UK FinTech is seeking a Customer Success Manager to oversee and enhance client engagement and retention. This role involves managing a varied portfolio of high-value customers, ensuring an exceptional experience, and supporting their journey with the company's invoice finance solutions. Su

A cutting-edge technology firm in Greater London is seeking a Majors Customer Success Manager to guide significant customers through their journey. The ideal candidate has a strong background in customer success and account management in an enterprise SaaS or legal context. The role includes enhanci

A leading energy technology firm in the United Kingdom is seeking a Customer Success Manager to enhance relationships with their generator community. The ideal candidate will have extensive B2B customer success experience and be passionate about creating transparency in energy transactions. This rol

We’re looking for additional Customer Success Managers to play a key role in ensuring customers not only achieve success with our products, but also derive maximum value from them. Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre‑existing matter that h

A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their innovative solutions. The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationshi

A fast-growing e-commerce platform in the UK seeks a motivated Customer Success Manager. The ideal candidate has solid experience in customer success and strong analytical skills. Key responsibilities include conducting one-on-one meetings, scheduling customer training sessions, and performing data

The Customer Success Manager, Sustainability, is responsible for helping customers turn sustainability goals into structured, executable programs. Customer Success Manager (Sustainability Solutions). Contribute to evolving Customer Success programs, playbooks, and best practices.

Customer Success Manager - NHS | Customer Success | UK&I | Remote. We’re searching for a UK&I-based Customer Success Manager to join our Customer Success Enterprise team, so that we can ensure our NHS customers maximise value from RLDatix’s solutions. The Customer Success Manager will build trus

A leading technology firm is seeking a Manager for the EMEA Scale Customer Success team to lead engagement strategies that drive customer retention and business value realization. Ideal candidates should have experience in customer success within a SaaS model and demonstrate strong leadership and co

What You’ll Do as Delivery & Customer Success. Act as the customer’s advocate within the organisation, ensuring feedback is escalated to the appropriate team. Some roles are fully remote, depending on the team and responsibilities.

Remote, flexible work environment with a high-performance culture.

You have experience as a Customer Success Manager in SaaS or other tech enabled services. Providing exceptional customer service, resolving issues quickly and professionally to maintain customer satisfaction. Collaborating with business development teams to run successful QBRs, identify opportunitie

A leading software company is seeking a Customer Success Manager to support their Life Sciences customers in the United Kingdom. The ideal candidate will have over 5 years of experience in Technical Customer Success and expertise in Salesforce Health or Life Sciences Cloud.

The Customer Success Manager begins engaging with customers before they go live on the contact centre platform and works closely with them from that point forward to ensure adoption, measurable ROI, and long‑term success. After key NiCE CX customers have purchased and are implementing our products

A forward-thinking marketing technology company is seeking a Customer Success Manager to enhance client partnerships in London.

A leading AI-powered company is seeking a Customer Success Manager to enhance brand protection and engagement for global clients. Ideal candidates will have 3-6 years of experience in customer growth management, and a deep understanding of digital engagement strategies. Enjoy a fully remote role wit

Optimove’s Customer Success Manager (CSM) fills a dynamic and essential client-facing role, interacting collaboratively with multiple client stakeholders including CMO’s, CRM Leads, project managers and software developers to deliver outstanding results. Dedicated to unlocking value for our clie

As the PM for Customer Developer Experience + Customer Data Integrations, you will own the end-to-end integration journey for Constructor's customers and SIs — from first setup through long-term adoption. Build and evolve validation and debugging tooling that empowers customers, Solutions Engineer

Customer Success Manager page is loaded## Customer Success Managerlocations: United Kingdom: France: London: Amsterdam: Netherlandstime type: Full timeposted on: Posted Todayjob requisition id: R107028About the business Elsevier is a global information and analytics company tha

The Customer Success department is the backbone of everything Forter does, and as Senior Customer Success Manager, you’ll be a key addition to that team. Forter’s technology is on the cutting edge, and as such, the Customer Success team is in an exciting position to show customers how to benefit

A fast-growing measurement company in London is seeking a Customer Success Manager to oversee client relationships and ensure a seamless experience. This role is remote-friendly with opportunities to connect at their London WeWork.

A leading technology firm is looking for a Customer Success Manager in Greater London. The ideal candidate has substantial account management experience, strong communication skills, and a customer-focused mindset. This role involves developing strategic customer relationships, ensuring service exce

A progressive software company is looking for a Customer Success Manager in Greater London. Ideal candidates will have prior experience in customer success within a B2B SaaS environment, strong project management skills, and be highly organized. The role involves overseeing the entire customer lifec

Customer Success at Outreach exists to drive measurable business outcomes by embedding Outreach into the core revenue workflows of our customers. At Outreach, Customer Success Managers are revenue accelerators and AI adoption drivers. Own outcome‑based success plans aligned to customer business ob

We’re seeking an Enterprise Customer Success Manager who brings deep Amazon marketplace expertise to help scale our enterprise client operations. You’ll be the bridge between our AI optimization technology and client success, ensuring flawless execution of high‑value programs for global brands

Provides guidance to global teams on customer‑specific operational requirements and success criteria, supported by detailed Customer Playbooks. Provides guidance to global teams on customer‑specific operational requirements and success criteria, supported by detailed Customer Playbooks. Actively

A customer success recruitment firm is seeking a project manager to lead customer implementations from post-sale to go-live in the UK. The ideal candidate will have strong project management skills, experience in customer onboarding, and be proficient in tools like Jira and Hubspot. This role offers

A search technology company in London is seeking a Customer Success Manager to enhance client relationships and ensure service excellence. Ideal candidates have strong communication skills, 2-3 years of experience in customer success in a technical environment, and a passion for service excellence.

Customer Success Manager based in London. Customer Success or Account Management. You will be a strategic partner to global funds and asset managers, overseeing the post-sales lifecycle.

We are looking for an addition to our Customer Success team to be a trusted partner to some of the world’s most ambitious advertisers! As a Senior Customer Success Manager at Smartly, you’ll take ownership of our global customers from the first week, give consultative advice, scope and drive lon

PlanRadar is looking for an experienced Customer Success Manager UK to join our global Customer Success team. As Customer Success Manager you will work closely with customers to help them discover their business needs. Create success stories with your customers and collaborate with the marketing tea

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

A healthcare technology company is looking for a Customer Success Manager to own the customer journey, from contract signing through to implementation and expansion. The role requires building strong relationships with clients, understanding their needs, and providing exceptional customer service. T

Vercel's roadmap to customer outcomes — identifying expansion opportunities from a position of genuine insight rather than commercial pressure. AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web. Whether you're building on our platform, supporti

A leading game server provider seeks a Customer Success Operator to deliver effective support to players and server owners. This role involves handling customer inquiries and ensuring efficient problem resolution. Applicants should have strong communication skills, a problem-solving mindset, and pri

A leading AI recruitment service is seeking a Customer Success Manager to redefine revenue prediction and customer loyalty. The candidate will engage with customers, ensuring the end-to-end customer lifecycle and act as a technical expert. This role offers a unique opportunity to shape the future of

The role of Customer Success Manager (CSM)istheprimary point of contact, relationship owner, and internal advocate for XR’s enterprise Brands. Minimum3years’ experience in a B2B/Enterprise Customer Successor5 years of experience managing large client accounts, preferably in the advertising space

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. At least 2+ years experience in an Account Management or Customer Success Manager role. The Enterprise Customer Success Manager will be responsible for

A leading market intelligence company in London is seeking a Customer Success Manager to ensure clients realize value from their platform investment. Candidates should have 2–4 years of experience in Customer Success or a SaaS role, strong communication skills, and the ability to build relationshi

Senior Customer Success Operations Manager. Working at the intersection of Customer Success, Finance, BI, and Systems, you will shape how decisions are made and how revenue outcomes are delivered. Build scalable processes that increase efficiency and create clarity across Customer Success.

You have proven experience of knowing what it takes to provide consistently first-class customer service to customers, remaining calm and measured even when dealing with the most demanding of individuals. The Operations team are responsible for the on-boarding and implementation of our technology ac

A leading tech company is looking for a Customer Success Representative to manage the post-sales lifecycle for a global client base. This remote position requires strong technical customer-facing experience and excellent communication skills. The CSR will facilitate onboarding, ensure customer value

Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long‑term relationships and acting as trusted advisors to our customers. The Senior Customer Success Manager, Enterprise guides customer

A leading technology firm is seeking a dedicated Customer Success Manager in Greater London to oversee post-sales customer health and enhance service delivery. Your responsibilities will include conducting service reviews, ensuring SLA compliance, and managing customer escalations. You should have a

A leading investment technology firm in Greater London is seeking a Customer Success Manager to own the delivery of their platform.