Trabajos customer support portuguese en Reino Unido

The E-commerce Operative will be responsible for providing exceptional customer service by optimizing the online buyer experience. You will offer administrative and operational support. Responsibilities Customer Service: Act as primary point of contact for online and mail order customers, answering phone and email enquiries, resolving complaints and processing orders in an efficient and timely manner. Operational: Processing, packaging and shipping orders accurately; Organizing stocks and maintaining inventory; Inspecting products for defects and damages: Take pictures and film packaging process: Examine incoming and outgoing shipments: Organize warehouse space: Receive, unload and place incoming inventory items appropriately: check, verify and fill customer invoices: follow company safety and hygiene rules. Website Online Shop: Create, edit and upload product photography and descriptions to the e-commerce platform and remove discontinued/out-of-stock items in a timely manner. Stock Control: Assist with rolling stock checks, unpack and process daily deliveries, process returns and write-offs, assist with exit strategy for slow moving and discontinued stock, keep storage areas organized and easy to navigate; Inventory update – every week. SKILLS AND REQUIREMENTS: Must have good telephone communication skills. Experience within customer service. Able to work independently with a 'Can do attitude' Ability to resolve customer issues and address complaints. Basic computer literacy particularly Excel and Word, Internet and e-mail. Portuguese / English Speaking is a must.

Join Delícias UK as a Shop Assistant Do you enjoy working with people and love Portuguese and Brazilian products? We’re looking for friendly, reliable, and positive individuals to join our team and help create a great experience for our customers every day. As part of our team, you’ll: 1. Serving customers at the counter and ensuring great customer service, 2. Keep the store organised and inviting, 3. Work closely with a supportive and dynamic team, 4. Speak Portuguese Perks & Benefits: 1. Free meal during your shift, 2. FULL TIME CONTRACT, 3. 25% discount on groceries, 4. 10% discount on alcohol, 5. Daytime work only (no night shifts), 6. Sundays close at 4 pm, 7. 🎄 25 & 26 December – Off, 8. 🎆 1 January – Off, 9. Easter Sunday & Monday – Off, 10. 📆Bank Holidays – work until 4 pm only If you speak or understand Portuguese, enjoy working with people, and want to be part of a growing company, we’d love to hear from you! Please note: a profile photo on Job Today or in your CV is required for your interview to be accepted. Apply now and start a rewarding journey with Delícias UK !🇵🇹🇧🇷