Customer support portuguese jobs in United Kingdom

Job Overview We are seeking an experienced data center professional to develop and deliver advanced training programs in the data center and digital infrastructure domain. As a Data Center Learning Architect, you will support the creation as a subject matter expert and deliver strategic learning experiences to address knowledge and skill gaps in data center technologies. In this senior role, you will leverage your extensive data center expertise, analyzing technical knowledge gaps and crafting impactful training solutions to close them. You will collaborate closely with product teams, engineers, and subject matter experts to ensure training programs align with real-world needs and our product strategy. As the lead instructor, you will also deliver these programs to experienced engineering audiences, confidently fielding advanced questions and discussions. The ideal candidate is passionate about making complex technical learning simple and engaging, combining hands-on data center experience with exceptional subject matter knowledge. This role is based in the EMEA region (to accommodate global training across regions - North America, Asia Pacific etc); fluency in English is required, and proficiency in Spanish and Portuguese is a plus but not critical. Key Responsibilities • Identify Training Needs: Analyze organizational and customer needs to pinpoint knowledge gaps in data center and digital infrastructure expertise, and develop impactful training solutions to address those gaps, • Subject Matter Expertise : Engage with cross-functional stakeholders (product owners, learning design, engineering teams, SMEs) to establish training requirements and define clear learning objectives for new, existing courses and learning pathways. Work closely with our Learning Design teams to develop comprehensive course curricula and materials covering data center architecture, operations, and best practices, ensuring effective and relevant learning experiences., • Instruction & Delivery: Deliver high-quality, instructor-led training sessions (virtual and in-person) and hands-on workshops. Incorporate labs and real-world scenarios to reinforce learning (e.g., handling hands-on labs and guiding learners through real-life scenarios). Confidently address complex technical questions from experienced engineers during training sessions, providing expert explanations and solutions., • Subject Matter Collaboration: Work with subject matter experts to review training content and deliverables, ensuring technical accuracy and incorporating industry best practices., • Represent DCD>Academy across industry events where you will demo solutions and/or moderate panels of industry experts talking about a particular important subject for the data center / digital infrastructure market., • Continuous Improvement: Evaluate the effectiveness of training programs in partnership with customer success, product and learning design departments through data-driven insights to continuously refine curriculum and delivery methods, championing a culture of ongoing improvement in the learning program. Qualifications and Skills • Data Center Experience: Extensive experience in data center design and/or operations e.g., implementing redundant power, cooling and network systems to prevent outages, • Technical Expertise: Deep knowledge of data center infrastructure components and best practices - including power, cooling, backup power/generators, networking, and server hardware. Experience with HPC, mission-critical environments and uptime requirements is preferred., • Communication & Presentation: Excellent communication and presentation skills, with the ability to explain complex technical concepts in a clear, engaging manner. Able to adjust teaching style for varied audiences and facilitate interactive discussions., • Problem-Solving: Exceptional analytical and problem-solving skills – capable of troubleshooting complex technical issues and addressing challenging questions on the fly. A solid track record of resolving issues in live operational environments or during training Q&A is ideal., • Collaboration & Leadership: Strong stakeholder collaboration and project/program management abilities, with the interpersonal skills to work cross-functionally and drive initiatives to completion. Comfortable coordinating with product managers, engineers, and other teams to achieve training goals., • Education & Certification: Degree in Computer Science, Information Technology, Engineering, or a related field (required). Industry recognition is a plus., • Location: EMEA-based candidates strongly preferred (must be located in or willing to work within the Europe and North America time zones to accommodate global training schedules)., • Language: Fluency in English (written and spoken) is required. Proficiency in Spanish and/or Portuguese is a significant plus for broader regional engagement. Company Benefits: • Hybrid working scheme (mix of office and remote working - ability to travel to the Central London Office)., • Delivery of learning programmes will happen from a home/office or in the client’s chosen environment., • 25 days holiday entitlement, long service leave, and 1 gifted celebration day off per year, • Paid sick leave, life assurance, and income protection, • Access to a health cash-back plan, health and wellbeing service, and EAP, • Enhanced employer pension contribution and parental leave, • Regular socials and celebrations, • Opportunity for worldwide travel If you are passionate about data center technology and education, and you meet the above criteria, we encourage you to apply. This is a high-impact role where you will shape the skills of engineering teams and contribute to the success of cutting-edge digital infrastructure projects.

Freight Operations Account Manager Feltham £30,000 - £35,000 Base Our client is a market leader in UK & EU gateway logistics solutions, located in Feltham. They have a rich history, trading since 1999. They offer specialist bespoke solutions for the international freight forwarding industry, e-commerce business, global courier & postal systems. This role sits within an Operational department working as part of a varied and diverse operation logistics team. Responsibilities and Duties Working as a key part of the team, you will be responsible for a wide range of activities. Activities may include: Client Account Management • Act as the main contact for assigned accounts, building strong, long-term relationships., • Ensure timely delivery of solutions and communicate progress to stakeholders., • Prepare accurate invoices, maintain billing records, and support month-end reporting., • Coordinate with freight forwarders and third parties for quotes and timely shipments., • Partner with marketing to maintain brand visibility and monitor market trends., • Provide cover for colleagues during busy periods. Qualifications and Skills Essential • A highly motivated professional with a passion for delivering results., • Minimum 3+ years’ experience in freight forwarding or international logistics., • Proven track record in account management or a similar client-facing role., • Solid understanding of international trade regulations and customs clearance processes (UK and global)., • Demonstrated ability to deliver client-focused solutions and anticipate customer needs., • Excellent communication and presentation skills, with the ability to influence stakeholders at all levels., • Strong organisational skills and the ability to manage multiple projects simultaneously with attention to detail., • Flexibility to travel to designated markets as required. Desirable • Previous involvement in export projects and familiarity with export operations., • Leadership experience managing projects or small teams., • Excellent communication, negotiation, and problem-solving skills., • Proficiency in MS Office and relevant software tools., • Strong listening, negotiation, and presentation abilities., • Additional language skills (e.g., Spanish, Portuguese, Mandarin) are a plus for supporting Asia and Latin American markets.

Job Overview We are seeking an experienced data center professional to develop and deliver advanced training programs in the data center and digital infrastructure domain. As a Data Center Learning Architect, you will support the creation as a subject matter expert and deliver strategic learning experiences to address knowledge and skill gaps in data center technologies. In this senior role, you will leverage your extensive data center expertise, analyzing technical knowledge gaps and crafting impactful training solutions to close them. You will collaborate closely with product teams, engineers, and subject matter experts to ensure training programs align with real-world needs and our product strategy. As the lead instructor, you will also deliver these programs to experienced engineering audiences, confidently fielding advanced questions and discussions. The ideal candidate is passionate about making complex technical learning simple and engaging, combining hands-on data center experience with exceptional subject matter knowledge. This role is based in the EMEA region (to accommodate global training across regions - North America, Asia Pacific etc); fluency in English is required, and proficiency in Spanish and Portuguese is a plus but not critical. Key Responsibilities • Identify Training Needs: Analyze organizational and customer needs to pinpoint knowledge gaps in data center and digital infrastructure expertise, and develop impactful training solutions to address those gaps, • Subject Matter Expertise : Engage with cross-functional stakeholders (product owners, learning design, engineering teams, SMEs) to establish training requirements and define clear learning objectives for new, existing courses and learning pathways. Work closely with our Learning Design teams to develop comprehensive course curricula and materials covering data center architecture, operations, and best practices, ensuring effective and relevant learning experiences., • Instruction & Delivery: Deliver high-quality, instructor-led training sessions (virtual and in-person) and hands-on workshops. Incorporate labs and real-world scenarios to reinforce learning (e.g., handling hands-on labs and guiding learners through real-life scenarios). Confidently address complex technical questions from experienced engineers during training sessions, providing expert explanations and solutions., • Subject Matter Collaboration: Work with subject matter experts to review training content and deliverables, ensuring technical accuracy and incorporating industry best practices., • Represent DCD>Academy across industry events where you will demo solutions and/or moderate panels of industry experts talking about a particular important subject for the data center / digital infrastructure market., • Continuous Improvement: Evaluate the effectiveness of training programs in partnership with customer success, product and learning design departments through data-driven insights to continuously refine curriculum and delivery methods, championing a culture of ongoing improvement in the learning program. Qualifications and Skills • Data Center Experience: Extensive experience in data center design and/or operations e.g., implementing redundant power, cooling and network systems to prevent outages, • Technical Expertise: Deep knowledge of data center infrastructure components and best practices - including power, cooling, backup power/generators, networking, and server hardware. Experience with HPC, mission-critical environments and uptime requirements is preferred., • Communication & Presentation: Excellent communication and presentation skills, with the ability to explain complex technical concepts in a clear, engaging manner. Able to adjust teaching style for varied audiences and facilitate interactive discussions., • Problem-Solving: Exceptional analytical and problem-solving skills – capable of troubleshooting complex technical issues and addressing challenging questions on the fly. A solid track record of resolving issues in live operational environments or during training Q&A is ideal., • Collaboration & Leadership: Strong stakeholder collaboration and project/program management abilities, with the interpersonal skills to work cross-functionally and drive initiatives to completion. Comfortable coordinating with product managers, engineers, and other teams to achieve training goals., • Education & Certification: Degree in Computer Science, Information Technology, Engineering, or a related field (required). Industry recognition is a plus., • Location: EMEA-based candidates strongly preferred (must be located in or willing to work within the Europe and North America time zones to accommodate global training schedules)., • Language: Fluency in English (written and spoken) is required. Proficiency in Spanish and/or Portuguese is a significant plus for broader regional engagement. Company Benefits: • Hybrid working scheme (mix of office and remote working - ability to travel to the Central London Office)., • Delivery of learning programmes will happen from a home/office or in the client’s chosen environment., • 25 days holiday entitlement, long service leave, and 1 gifted celebration day off per year, • Paid sick leave, life assurance, and income protection, • Access to a health cash-back plan, health and wellbeing service, and EAP, • Enhanced employer pension contribution and parental leave, • Regular socials and celebrations, • Opportunity for worldwide travel If you are passionate about data center technology and education, and you meet the above criteria, we encourage you to apply. This is a high-impact role where you will shape the skills of engineering teams and contribute to the success of cutting-edge digital infrastructure projects.

Presales Consultant - Financial Crime Compliance/Fraud & Identity About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: This role is within the Solutions Consulting team supporting LNRS’ end to end Financial Crime and Compliance Lifecycle Management Platform - RiskNarrative. The RiskNarrative platform is a truly zero code orchestration platform revolutionising the way our customers in regulated markets globally manage the complex task of fulfilling their regulatory requirements and mitigating both AML and Fraud risk. The RiskNarrative Core Solutions Consulting team is a place for problem solvers and out of the box thinkers, a truly collaborative environment where we support each other to creatively solve our customer’s challenges and achieve excellence. About The Role: You will join a high performing RiskNarrative Solutions Consulting team supporting UK&I and EMEA sales activity, working collaboratively with Sales on an exciting range of customer projects across a wide range of regulated markets. You must have great interpersonal and communication skills, be highly motivated with a great sense of initiative. The Solutions Consultant role within the RiskNarrative SC team will place you in a fast-paced environment, bringing a consistently varied workload, allowing lots of potential for exposure to a broad range of customer conversations at all levels, and opportunities for growth. The technology is cutting edge, and the capability is both broad and infinitely configurable, meaning that no two customer projects are the same. Responsibilities: • Be responsible for acting as the lead technical specialist for global RiskNarrative sales activity, to support commercial engagements where deep technical product knowledge is required. The role is to help give prospects the confidence and understanding of how the RiskNarrative solution operates, and will interface with their internal architecture, to ensure the success of the sales team, and correspondingly, the global RiskNarrative sales target, • Assist sales calls remotely or face to face in qualifying opportunities and delivering product demonstrations and presentations, • Manage Request for Proposals (RFPs), Request for Information (RFIs), remote Proof of Concept (POCs) processes, • Responsible for being the Technical Lead where required as part of detailed sales engagements, • Answering questions from technical stakeholders on the customer side in relation to integration to, and deployment of, the RiskNarrative solution, • Responsible for creating process maps and other technical artefacts to help articulate complex configuration and system interactions, in order to help successfully close opportunities and support successful and accurate delivery of the RiskNarrative solution, • Some travel may be required to provide in person support for field sales initiatives regionally Requirements: • Experience in Pre-Sales/Solutions Consulting, Professional Services, Customer Success or Sales role, working collaboratively with Sales Teams, understanding the full sales life cycle & processes, • Demonstrable experience of working within Financial Crime and Compliance/Fraud & Identity industries, • Proven track record of supporting solution selling related to Financial Crime and Compliance/Fraud & Identity SaaS technology platforms, • Excellent communication and presentation skills, especially in customer-facing contexts. Ability to convey technical subject matters in simple business friendly terms, • Highly motivated self-starter, naturally pro-active with great sense of initiative Desirable: • University or bachelor’s degree or equivalent, • Language skills – Language skills – Russian, French, Polish preferred. German, Spanish, Portuguese and Arabic would also be a bonus Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life Assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

Preferred Location: UK - based Open to candidates across EU About the Role: We are looking for a dynamic and experienced Sales Professional to lead and expand our TPU (Thermoplastic Polyurethane) business across Europe, with a strong focus on the Iberian Peninsula and the UK. This is a strategic role for someone who combines technical B2B sales experience with a deep understanding of TPU applications and a strong customer network in the field. Key Responsibilities: • Develop and grow TPU sales across assigned European territories,, • Identify and cultivate relationships with key customers: OEMs (end users), converters (injection molding & extrusion), and compounders,, • Explore and penetrate new market segments in focus areas such as footwear, automotive, cable sheathing, industrial, and medical,, • Collaborate with internal technical and R&D teams to support application development and customized solutions,, • Lead commercial negotiations, sales forecasting, and market intelligence reporting,, • Attend industry events, trade shows, and customer visits, with a travel commitment of up to 40–50%. Requirements: • Minimum 5–10 years of B2B technical sales experience, ideally in TPU,, • Alternatively, solid background in TPEs, engineering polymers, or specialty chemicals with active customer engagement in relevant application areas,, • Proven track record of building and maintaining relationships with key industry stakeholders,, • Strong commercial acumen and hands-on field experience in technical sales environments,, • Self-driven, proactive, and able to work independently within a multicultural, cross-border team,, • Fluent in English; additional European languages (Spanish, Portuguese, German, etc.) are a plus.

About Online Filings Our mission is to empower entrepreneurs to realise their dreams, giving them more time to focus on what truly matters. Our platform simplifies all administrative tasks, allowing entrepreneurs and small business owners to manage their business admin effortlessly and without the usual complexities. By harnessing cutting-edge technology and data analytics, coupled with outstanding customer service, we provide a seamless experience that emphasises simplicity, efficiency, and rapid execution. Our goal is to remove obstacles, enabling you to achieve success faster and more effectively. Role Overview As PA to the CEO and Office Administrator, you will be a key point of coordination for the CEO and the registered office service, ensuring smooth day‑to‑day operations, accurate handling of confidential mail, and an efficient office environment. You will combine executive support (calendar, communication, logistics) with hands‑on responsibility for mailroom workflows, invoice management and office administration. Key Responsibilities Executive & Personal Assistance • Manage the CEO’s calendar, meetings and travel, ensuring effective use of time across time zones., • Support inbox and communication management by prioritising messages and following up on agreed actions., • Prepare and maintain documents, presentations and reports required for internal and external meetings., • Organize internal events, offsites, and leadership meetings, including agendas, notes, and action tracking. Mailroom & Document Management • Receive, sort and collate all incoming mail and courier deliveries into bundles for scanning or delivery to agreed drop‑off points, in line with service levels., • Open, validate and batch confidential documents; log and record all mail transactions in the relevant spreadsheets or systems., • Prepare, name and scan mail into the document management system or shared drive; ensure accurate archiving of scanned items and coordinate off‑site storage., • Process outgoing mail, including printing, packaging and arranging postage or courier, ensuring high‑priority items are handled in line with their urgency., • Shred confidential documents securely and resolve issues with both hard‑copy and electronic postal scanning systems, redirecting inaccurately addressed mail where required. Office Administration & Invoice Management • Act as first point of contact in the office for deliveries and visitors; book and track deliveries as needed., • Support with office and operations tasks, including procurement, vendor coordination, subscriptions and tools access., • Liaise with the Customer Experience team regarding any issues or queries related to mail received for clients., • Maintain office supplies, equipment and a tidy, secure office environment suitable for handling confidential information., • Accurately complete daily paperwork and routine reports related to mail, scanning and office operations., • Support basic finance administration, including collecting and checking supplier invoices, coding and submitting them for approval and payment, and maintaining up‑to‑date invoice records. People & Process • Support with team onboarding and offboarding, as required., • Identify opportunities to improve processes and documentation to increase efficiency and accuracy in mail, invoice and office operations. Qualifications and Key Skills • Proven experience as a Personal Assistant, Executive Assistant, Office Administrator, or similar role, ideally in a tech, SaaS or professional services environment., • Minimum of 3 years’ experience in a PA/EA, office administration or similar role., • Strong organisational skills and high attention to detail, particularly with confidential documents and data entry., • Excellent written and verbal communication skills in English; additional languages, namely Portuguese, are a strong plus., • High proficiency in Excel, Word, PowerPoint and their G‑Suite (Google Workspace) equivalents., • Confident user of office software and document management systems; experience with basic invoice or finance tools is an advantage., • Ability to handle sensitive information with discretion and maintain strict confidentiality., • Comfortable working in an office‑based or hybrid environment with time‑sensitive workloads and clear service level expectations. Benefits and Perks Our comprehensive offering is designed around flexibility, well-being, and continuous growth, ensuring that you have the support and resources to excel both professionally and personally. • Competitive Salary: £30,000 to £32,000 per year, with the opportunity for salary reviews and increases (based on performance)., • Generous Holiday Allowance: 25 days holiday plus bank holidays., • Health insurance: private health insurance including regular health screenings and consultations, dental care, and vision tests., • Lifestyle Benefits: benefit from up to 50% discounts at selected gyms and exclusive lifestyle accessory offers and rewards to support your physical health and well-being., • Mental Health Support: access to up to 8 free Cognitive Behavioural Therapy (CBT) sessions and annual subscriptions to mindfulness apps like Headspace., • Retirement: We contribute 3% to your pension, for every 5% you contribute., • Training: 10% of your time is dedicated towards learning., • Powerful computer to work from your home., • Cycle to work scheme., • Flexible Working Options: hybrid setting (3 days in the office from the creative studio, in the heart of London). Online Filings is an equal opportunity employer. We celebrate diversity and are committed to equal employment and creating an inclusive environment for all employees, irrespective of race, gender, sex, religion, nationality, age or disability.

Asia Pulp & Paper (APP) is one of the world’s largest pulp and paper producers, delivering sustainable fibre-based products to over 150 countries. Our Foopak portfolio, including Foopak Bio Natura, is at the forefront of recyclable, compostable, and PFAS-free food packaging, helping brands reduce environmental impact. We are expanding our technical capability in Europe and are looking for a hands-on Technical Packaging Expert to ensure Foopak products run smoothly on customer lines and consistently deliver high-quality output. 🚀 What You’ll Do • Lead New Product Introduction (NPI) trials for Foopak boards on customer machines., • Ensure smooth operation on cup forming machines (Newtop Debao, Discovery, PMC, Houraf), diecutting, and printing lines (offset, flexo, digital)., • Reduce trial failures, shorten qualification timelines, and improve machine compatibility., • Provide on-site technical support, troubleshooting, and guidance to converters, cup manufacturers, and brand owners., • Act as the technical expert on Foopak boards: performance, stiffness, barrier properties, and forming behaviour., • Mediate and resolve technical customer complaints quickly and effectively., • Collaborate with global teams (Technical, R&D, Product Development, Operations) to deliver solutions that drive successful product adoption and revenue growth. ✅ What You Bring • Bachelor’s degree in Packaging Science, Paper Engineering, Mechanical Engineering, or related field., • Strong, hands-on experience with cup forming, diecutting, and printing lines., • Familiarity with global cup forming machines: Newtop Debao, Discovery, PMC, Houraf., • Knowledge of food packaging boards and market alternatives., • Problem-solving mindset, collaborative spirit, and excellent communication skills., • Six Sigma or continuous improvement experience is a plus., • Fluent in English; additional European languages (Spanish, French, German, Portuguese) advantageous., • Willingness to travel extensively across Europe. 🌱 Why You’ll Love This Role • Work hands-on with Europe’s top converters and food packaging manufacturers., • Play a key role in accelerating adoption of renewable, recyclable, and PFAS-free solutions., • Contribute to a globally respected brand with long-term career opportunities., • Be part of a team that combines technical innovation, customer success, and sustainability impact. 📩 Interested? Apply now. Only candidates with relevant technical experience in cup forming and foodboard converting will be considered.