Customer support portuguese jobs in United Kingdom

Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Qualifications: 1. Hotel Director/Hotel General Manager background in a 4- or 5-star hotel, 2. 2-3yrs of hotelier experience, 3. Additional languages is an advantage (Spanish, Italian, Portuguese, French, German) Duties and Responsibilities: 1. Takes the lead in owning and delivering an exceptional guest experience while embracing an ambassador’s role in tutoring other divisions on the key drivers of these standards. Encouraged to maintain and further develop strong rapport with division heads from both Hotel and Marine departments., 2. Responsible for leading a team of empowered individuals who will strive to deliver focused and extraordinary customer service, taking ownership for efficiently reacting to guest requests. Maintain a detailed knowledge of all key performance indicators, guest ratings and comments to establish a culture throughout the Guest Services team for complete ownership of the guest experience., 3. Effectively balances operational needs between the Financial and Guest Services Divisions through synergetic communication of guest issues to optimize positive guest comments and ratings of the overall Guest Services operation., 4. Effectively manages all group business onboard ensuring the Group Coordinator has all the necessary skills, training, tools, information and support to enable consistent delivery of services and products., 5. Assigns duties and responsibilities to team members. Observes and evaluates team members through open and honest feedback to ensure high quality standards are met., 6. Comprehensive knowledge of Customs and Immigration policies and procedures. The Guest Services Manager is the driving force to ensure maximum compliance with all internal requirements and external authorities as it relates to guest immigration and clearance

Handle Recruitment is seeking an organised and driven Assistant Event Producer to join our client's award-winning events and conference business. 4 days a week in office, 1 day at home Salary: £28,000 + Bonus Location: South West London This is an excellent opportunity to join one of the world's fastest growing sectors, Africa's power industry. You will be part of a passionate, collaborative team delivering world-class events, with a clear pathway to progress into an Event Producer role. The Event Production Assistant will provide essential administrative support on flagship events such as the Africa Energy Forum (300+ speakers, Dubai 2025) and the YES! Summit (250+ speakers), as well as regional events in Washington, Zambia and Ghana. Key Responsibilities: • Provide administrative and organisational support across a portfolio of international events., • Liaise with high-level speakers (government ministers, C-suite executives) to ensure smooth registration and preparation., • Maintain accurate records in registration and speaker databases; update event websites with agenda and speaker details., • Support onsite delivery of events, ensuring excellent experiences for attendees., • Collaborate with colleagues in marketing, sales and operations to deliver events to the highest standard., • Contribute to additional projects such as networking sessions, fundraising activities and workshops., • Strong administration, organisation and time management skills., • Confident communicator with excellent relationship-building ability., • Exceptional attention to detail; calm under pressure; able to multitask., • Team-oriented with outstanding customer service skills., • Interest in Africa's energy and infrastructure sector and eagerness to learn., • Willingness to travel internationally. Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.

Your new company A globally recognised, market-leading business dedicated to delivering innovative and high-quality experiences within the travel sector. Renowned for its strategic partnerships and customer-first mindset, the organisation continues to expand and evolve, setting new standards in its industry through continuous innovation. Your new role An exciting opportunity to join a dynamic and expanding international legal team in a newly created role. The successful candidate will play a key role in supporting a broad spectrum of commercial and operational legal matters across a global portfolio, with a strong focus on client-facing agreements. This position is ideal for someone who thrives in a fast-paced, multi-jurisdictional environment and values collaboration, autonomy, and continuous improvement. Responsibilities • Draft, review, and negotiate various commercial agreements, such as NDAs, T&Cs, technology, partnership, supplier, service, vendor and licencing agreements., • Provide legal guidance in areas including IP, data privacy, regulatory compliance and dispute resolution., • Partner with internal teams to ensure legal input aligns with business goals and product/service development., • Conduct legal research and risk assessments across multiple jurisdictions to support strategic decisions., • Act as the primary legal contact for designated departments and coordinate with external counsel on international matters., • Legal qualification in a Commonwealth or U.S. jurisdiction, 5-7 PQE as a guideline., • Strong background in complex commercial contract negotiation and drafting in an international organisation., • Proficiency in Spanish or Portuguese/ supporting LATAM preferred., • Salary up to £78,000, with some potential flexibility and a 10% bonus, • 25 days annual leave + bank holidays, • Pension, private medical, life assurance, • 8 weeks per year work abroad scheme If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk