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Customer team jobs in ManchesterCreate job alerts

Are you a business? Hire customer team candidates in Manchester

  • E-Commerce Administrator
    interview badgeInterviews today
    E-Commerce Administrator
    8 hours ago
    £12.21–£13.45 hourly
    Full-time
    Cheetham Hill, Manchester

    We’re Hiring: E-commerce Administrator Manchester (M8 8NN) Full-Time | Office-Based About the Role We are looking for an organised and detail-oriented E-commerce Administrator to join LV Clothing, an established ladieswear brand. This is an exciting opportunity to play a key role in the successful launch and ongoing management of our online products. The role involves supporting the day-to-day management of our online sales platforms, maintaining accurate and engaging product listings, and ensuring smooth digital operations across the business. The ideal candidate will demonstrate strong organisational skills, excellent computer literacy, and previous experience in an administrative or e-commerce support role. You will be responsible for ensuring all product records are accurate, compliant, and ready to go live, supporting seamless product launches and maintaining high standards of data integrity across our systems. This is a hands-on position, ideal for someone who enjoys a combination of operational e-commerce tasks and creative collaboration. You will work closely with a small, friendly, and collaborative team across product development, packaging, trading, and supply chain, contributing to the overall success of the brand’s online presence. Key Responsibilities E-commerce • Create, upload, and manage product listings on BigCommerce, • Ensure product data is accurate (pricing, descriptions, images, categories), • Set up SKUs and barcodes, • Support product launches, promotions, and online campaigns, • Update website content and ensure listings are SEO-friendly, • Assist with photoshoots when required Administration & Customer Support • Respond to customer enquiries via email, phone, and chat, • Deliver excellent customer service across all channels, • Process orders, returns, and exchanges efficiently, • Maintain organised digital records and data, • Support inventory updates and coordinate with suppliers, • Assist the wider team with ad hoc administrative tasks What We’re Looking For • Manchester-based applicant, • Strong team player who thrives in a fast-paced environment, • Highly organised, proactive, and detail-focused, • Confident written and verbal communication skills, • Prior office or administrative experience preferred, • Strong computer skills, including Microsoft Office (especially Excel), • Excellent organisational skills with the ability to prioritise tasks effectively, • Professional phone etiquette and customer communication skills, • Ability to work independently while maintaining high attention to detail, • Interest in fashion or knowledge of clothing products What You’ll Need to Succeed • Experience listing products online (BigCommerce preferred), • Strong Excel and data-handling skills, • Excellent attention to detail and accuracy, • Proactive approach to problem-solving This role is ideal for motivated individuals eager to contribute to a growing online business while developing their professional skills in a supportive environment.

    No experience
    Easy apply
  • Ecommerce Admininstrator
    Ecommerce Admininstrator
    11 days ago
    £12.21–£12.25 hourly
    Full-time
    Cheetham Hill, Manchester

    Job Description Position: E-commerce Administrator Job Type: Full-time, Permanent Work Location: In person Overview We are seeking a detail-oriented and tech-savvy E-commerce Administrator to support the day-to-day operations of our online store(s). The ideal candidate will ensure products are accurately listed, orders are processed efficiently, and customer queries are handled promptly. This role is vital in maintaining smooth, efficient, and customer-focused e-commerce operations. Key Responsibilities Product Management • Upload, update, and maintain product listings (titles, descriptions, images, pricing, inventory), • Optimise product descriptions and metadata for SEO and customer engagement, • Ensure product photography meets brand standards and upload quality images, • Organise and maintain product categories, tags, filters, and attributes for improved user navigation, • Monitor stock levels, update stock availability, and coordinate with inventory or warehouse teams, • Conduct regular audits of product listings to ensure accuracy and consistency across platforms, • Assist in preparing new product launches and promotional updates Order & Customer Management • Process and monitor all online orders, returns, exchanges, and cancellations, • Ensure orders are dispatched in a timely manner and follow up with warehouse/logistics teams as needed, • Provide proactive communication to customers regarding order status, delays, or issues, • Handle customer inquiries, complaints, and requests via email, phone, chat, or platform inboxes, • Investigate and resolve delivery issues, missing items, and disputes, • Maintain excellent customer service standards and support brand reputation, • Track and report recurring customer issues to improve operational processes, • Update order notes, tracking information, and customer profiles where necessary Additional Key Responsibilities • Monitor and respond to messages across all selling channels (eBay, Amazon, Shopify, etc., if applicable), • Assist with marketplace compliance, such as required attributes, listing rules, and policy updates, • Generate weekly reports on sales, products, returns, and customer service performance, • Support marketing and promotional activities (discounts, banners, product campaigns), • Liaise with internal departments such as warehouse, marketing, accounts, and management, • Identify opportunities to streamline workflows and improve the efficiency of e-commerce operations, • Conduct competitor checks for pricing, merchandising, and product trends, • Update and maintain internal documentation, guides, and SOPs for e-commerce processes Requirements • Proven experience in e-commerce operations, administration, marketplace management, or similar roles, • Proficiency with major e-commerce platforms (Shopify, WooCommerce, Magento, eBay, Amazon Seller Central, etc.), • Experience using order management systems, CMS tools, and basic photo editing (e.g., Canva, Photoshop), • Strong understanding of online retail processes, customer service, and fulfilment workflows, • Excellent written and verbal communication skills, with a professional and friendly tone, • Strong attention to detail and accuracy when handling product data and orders, • Ability to multitask, prioritise, and manage time effectively in a fast-paced environment, • Strong problem-solving skills, especially when dealing with customer or order issues, • Comfortable using spreadsheets (Excel/Google Sheets) for reporting and data management, • Ability to work collaboratively with cross-functional teams, • Tech-savvy, adaptable, and able to quickly learn new systems and platforms Benefits • Casual dress, • Flexitime, • On-site parking

    Immediate start!
    Easy apply
  • Team Member
    Team Member
    20 days ago
    £12.25 hourly
    Full-time
    Manchester

    Do you love healthy food, full-on flavour?. Does team work sound like dream work to you? And does making a customer's day make your day? If you answered yes and you've got energy and enthusiasm to spare then join us at Hone Poke's branch in Manchester. We're hiring and we're looking for someone like you. The ‘day to day’ of working at Hone Poke includes: Serving customers. Cleaning as you go and maintaining our high hygiene and safety standards. Keeping an eye on those food hygiene standards by recording temperatures and learning about then preventing cross contamination. Operating tills. Prepping food in the kitchen, occasionally making bases, toppings and sauces. Other reasonable duties as required. You get free food food on shift, a paid break, 28 days paid holiday a year and the opportunity to work in a friendly, welcoming team in a prestigious location. Apply today! What are you waiting for?

    No experience
    Easy apply
  • Team Member-£12.25 p/h-35/40h/w. Flexible Mon to Sun
    Team Member-£12.25 p/h-35/40h/w. Flexible Mon to Sun
    20 days ago
    £12.25 hourly
    Full-time
    Trafford Park, Stretford

    Monday to Sunday - MUST BE FULLY FLEXIBLE Due to a high level of applicants, if you are unable to work full time fully flexible your application will be rejected. Experience is not required but will be taken into consideration Position: Team Member Pay: £12.25 p/h FULL TIME About Us: We are HOP! We exist to bring the intoxicating colourful high energy and vibrantly delicious street food favourites of Vietnam with a quick service experience, to the masses whilst creating moments of JOY in everything we do - the true Vietnamese way! HOP is more than a Vietnamese restaurant brand, it’s a way of life! We are looking for dedicated, thoughtful, and joyful Team Members to join us! If you have a fearless attitude to life, a little free-spirited, full of good vibes and LOVE Vietnamese food then HOP is where it’s at! Benefits: Paid breaks, free food on shift, extra holiday day for your birthday, paid training and development and seasonal night out! About the role: Your tasks and responsibilities will depend on the daily allocation done by your manager. Your main duties are based on the food production line (kitchen preparation) and include preparing and assembling hot/cold dishes ordered by our guests and daily cleaning during and after service. From time to time, you will also be a floor host - great and welcome guests, assist with ordering, and manage customer flow. This role is restaurant-based and involves working a variety of shift patterns including working weekends and bank holidays. Please be aware we handle Pork meat in our restaurants. If you think this position is for you - please apply, and we will get back to you ASAP. Thank you!

    Immediate start!
    Easy apply
  • Junior Sous Chef
    Junior Sous Chef
    27 days ago
    $42.5 yearly
    Full-time
    Chinatown, Manchester

    Big Mamma is a French Italian restaurant group, the brainchild of Victor Lugger and Tigrane Seydoux. Over the past 10 years we have opened the doors of 30 restaurants in Europe (France, Monaco, England, Spain, Germany, Italy and Belgium). Our mission? To share the special ambience of the most beautiful places of Italian tradition, creating unique moments of sharing with our customers. Take the lead with La Squadra as JUNIOR SOUS CHEF in Manchester. For our new adventure in Manchester, we are looking for talented Junior Sous Chefs who will become the leaders and Chefs of tomorrow. Your main tasks: FROM CREATION TO PLATE EXECUTION • Participate in the menu change process alongside the Executive Chefs, contributing to a unique culinary experience., • Speed and precision at the pass will be your hallmark., • Ensure every dish is perfect, adhering to the Group's recipes and standards. OPERATIONAL EFFICIENCY • You are the Chef's right hand, ensuring everything is impeccable: compliance with hygiene standards, a well-organized team, and checks always aligned with objectives., • Manage Food Costs like a true leader: zero waste, flawless inventories, and always on-time orders., • Plan, organize, and lead the brigade with energy and precision. SUCCESS IS BUILT ON TEAMWORK • Train and support your team daily, sharing passion and professionalism., • Build your Squad: your leadership creates harmony and makes the workplace stimulating and positive. Our offer: • Highly competitive salary, • Full time role, • 2 consecutive days off per week, • 28 days paid holiday per year, • Pension scheme, • Permanent contract, • Meal on shift: we serve the staff meal before the lunch and dinner shift, • Employee discount: discount on food and drink at our restaurants for you and up to 3 of your friends, • Continuous trainings, team buildings and career opportunities: we offer a training path and concrete career opportunities., • And much mooore! START DATE: asap BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, ethnicity, color, religion, national origin, disability, age, or any other characteristic protected by law. #JoinBigMamma

    No experience
    Easy apply
  • Sushi Chef
    Sushi Chef
    27 days ago
    £12.5–£14 hourly
    Full-time
    Didsbury, Manchester

    Why join us? You could say that it is because we place a special emphasis on people, on the fulfilment of our employees and on their development. We could also tell you that it is because we are an international, dynamic and fast-growing group. Our teams proudly manufacture quality Sushi each day. If you want to work in an exciting environment with ethically sourced products, get in touch! Job Description If you are: Enthusiastic, energetic with the ability to demonstrate initiative Flexible with a 'can do' attitude Always happy to help customers with a smile, Able to work as part of a team or on your own whilst maintaining high standards at all times, Excited to produce amazing high quality and sustainable food products And have: Pride in your work, constantly looking for ways to improve and continually learning A good understanding of Food Safety & Health and Safety regulations, ability to follow brand standards and comply with company policies. Reliable transportation for your commute to work early in the morning And able to: Prepare fresh ingredients by hand, including meat and raw fish products each shift Accurately labelling products ensuring lawful compliance around food safety and allergen compliance each shift. Be a skilled Multitasker in a fast-paced environment Able to clean the workspace and storerooms as required Be organised Maintaining a high standard of cleanliness and safe environment for our customers, our clients and ourselves. An early riser as shifts can start at 6am some days Learn new skills or improve skills already mastered Then we would like to hear from you! Additional Information In return we offer you Ability to join a Company which is passionate about sustainability of our products and the planet, while supporting those who make our working lives possible. • Paid fortnightly, • Extra day holiday during the month of your Birthday, • 'A Day for you' an extra day of holiday just because you deserve it!, • Free onsite parking in most locations, • Cycle to work scheme, • Career opportunities both in UK and Globally.

    Immediate start!
    Easy apply
  • Sushi Chef
    Sushi Chef
    27 days ago
    £12.5–£14.5 hourly
    Full-time
    Levenshulme, Manchester

    Why join us? You could say that it is because we place a special emphasis on people, on the fulfilment of our employees and on their development. We could also tell you that it is because we are an international, dynamic and fast-growing group. Our teams proudly manufacture quality Sushi each day. If you want to work in an exciting environment with ethically sourced products, get in touch! Job Description If you are: Enthusiastic, energetic with the ability to demonstrate initiative Flexible with a 'can do' attitude Always happy to help customers with a smile, Able to work as part of a team or on your own whilst maintaining high standards at all times, Excited to produce amazing high quality and sustainable food products And have: Pride in your work, constantly looking for ways to improve and continually learning A good understanding of Food Safety & Health and Safety regulations, ability to follow brand standards and comply with company policies. Reliable transportation for your commute to work early in the morning And able to: Prepare fresh ingredients by hand, including meat and raw fish products each shift Accurately labelling products ensuring lawful compliance around food safety and allergen compliance each shift. Be a skilled Multitasker in a fast-paced environment Able to clean the workspace and storerooms as required Be organised Maintaining a high standard of cleanliness and safe environment for our customers, our clients and ourselves. An early riser as shifts can start at 6am some days Learn new skills or improve skills already mastered Then we would like to hear from you! Additional Information In return we offer you Ability to join a Company which is passionate about sustainability of our products and the planet, while supporting those who make our working lives possible. • Paid fortnightly, • Extra day holiday during the month of your Birthday, • 'A Day for you' an extra day of holiday just because you deserve it!, • Free onsite parking in most locations, • Cycle to work scheme, • Career opportunities both in UK and Globally.

    Immediate start!
    Easy apply
  • Customer Service Advisor
    Customer Service Advisor
    1 month ago
    £12.21 hourly
    Part-time
    Manchester

    Join our team as a Customer Service Advisor and be the first point of contact for our valued customers. In this role, you will: • Assist customers with inquiries and provide information about our products and services., • Resolve customer issues efficiently and professionally., • Maintain accurate records of customer interactions and transactions., • Work collaboratively with the sales team to enhance customer satisfaction. Qualifications: • Strong communication and interpersonal skills., • Ability to handle challenging situations with a positive attitude., • Previous experience in customer service is preferred but not essential., • Proficiency in using computer systems and software applications. Benefits: • Opportunities for career advancement, • Supportive team environment

    Easy apply
  • Commercial Manager
    Commercial Manager
    2 months ago
    £51000–£55000 yearly
    Full-time
    Longsight, Manchester

    Company Profile Wing On Limited is a professional soy-based food manufacturer. The company integrates research and development, manufacturing, sales, and distribution. Committed to using high-quality non-GMO soybeans, Wing On Limited combines traditional production methods with modern food processing technologies and strictly implements the HACCP food safety management system. We continuously provide safe, stable, and high-quality tofu and soy product solutions to wholesale distributors, foodservice operators, retail chains, and food processing clients. Commercial Manager Key Responsibilities • Develop and execute B2B commercial expansion and business growth strategies based on the company’s core soy product business., • Acquire, manage, and expand B2B client relationships, with a focus on wholesalers, foodservice customers, retail chains, building long-term partnerships., • Lead or participate in commercial negotiations covering product specifications, pricing, payment terms, delivery schedules, quality standards, and service conditions., • Draft, review, and manage commercial contract terms, ensuring effective risk control and monitoring the execution of contracts and customer orders., • Develop and optimize pricing strategies and commercial policies to ensure sustainable profitability., • Participate in team management and performance target setting, and regularly prepare and present business and financial analysis reports to management., • Monitor customer and channel performance, tracking key indicators including sales revenue, margins, collections, delivery performance, and customer satisfaction., • Analyze industry trends, raw material cost fluctuations, and customer needs to provide commercial recommendations for product portfolio optimization and business growth., • Support marketing activities to ensure alignment between commercial objectives and promotional initiatives. Who We Are Looking For • Strong experience in B2B business development, contract negotiation, and customer relationship management., • Solid understanding of pricing structures and contract execution within the food supply chain., • Strong commercial analysis, risk management, and execution capabilities., • Minimum of 5 years of experience in B2B commercial, sales, or business management roles., • Knowledge of HACCP or food safety regulations is a strong advantage., • Proficiency in both Chinese and English (written and spoken)., • Bachelor’s degree or above; preferred majors include Business Administration, Supply Chain Management, or Food-related disciplines.

    No experience
    Easy apply
  • 7.5 Tonne Driver
    7.5 Tonne Driver
    2 months ago
    £31000 yearly
    Full-time
    Pendlebury

    Job description Fantastic opportunity to join Bunzl a FTSE100 company as a multidrop delivery driver in our Manchester Depot based in Swinton. We deliver essential non-food catering supplies to a range of clients including Public Sector, NHS, Military, restaurants, cafes and hotels. BUNZL BENEFITS · Company Pension Scheme · Share Save Scheme · Cycle to Work · Free Life Assurance · Long Service Awards · Discounts at a number of retailers · Opportunity to upskill JOB DESCRIPTION • Ensure that the Company vehicle allocated is maintained in a roadworthy and clean condition, documenting appropriate checks and reporting any faults immediately., • Assist in loading assembled orders onto vehicle ensuring that the payload is within the limits for the vehicle and that the permissible axle weights are not exceeded and that goods are safely loaded for transportation and delivery, • Ensure duties are carried out within legal requirements complying fully with the requirements of the Company Operators Licence., • Ensure all scheduled deliveries are completed on time, in full on a daily basis, utilising the relevant route planning tools, • Deliver to customers as directed and assist with unloading and taking to final delivery point as requested. Report any problems with delivery sites., • Ensure that all POD paperwork is correct and authorised., • Present a professional image to the customer, be pleasant and courteous at all times and comply with company dress requirements., • Report any accidents immediately QUALITY OF WORK Demonstrate a high degree of attention to detail, thoroughness, and a methodical approach to work. Works at a pace that matches the requirements of the business and recognises the importance of timely completion of tasks TEAM WORK Ability to establish and maintain working relationships with others. Contributing work and effort to group performance to meet agreed objectives and achieve team success Excellent customer service COMMUNICATION & INTERPERSONALSKILLS Ability to listen and understand information. Presents information in a clear and concise manner. Knows appropriate way of communicating with customers, peers and line managers and external stakeholders. Demonstrates respect for all individuals in all forms of communication. Treat people fairly and courteously. CUSTOMER FOCUS Shows a genuine interest in and makes sure the needs of the customers are met in a way that benefits both the customers and the organisation. Demonstrates an understanding of the needs of internal and external customers. Ensures actions of self and others meet or exceed customer requirements. INITIATIVE Monitors and manages own time to ensure daily objectives are met. Develops and improves procedures in agreement with line manager. Accepts additional challenges and responsibilities willingly and assists others. Self reliant. HEALTH AND SAFETY AWARENESS Understands the importance of complying with health and safety procedures and reporting risks. Compliance with legal requirements and Company policy relating to vehicle usage. PLANNING & ORGANISATION Adapts to changes and uses resources effectively. Arranges work schedules and priorities work to meet deadlines. FLEXIBILITY Willingness to work extra hours or help out in areas outside of role. Use of initiative to ensure tasks are completed.

    Easy apply
  • Sales Representative
    Sales Representative
    2 months ago
    £18000–£22000 yearly
    Full-time
    Manchester

    *** Immediate Start ***No experience required Feghas UK Limited is looking for ambitious and motivated individuals to join our growing sales and marketing team at Feghas Marketing Solutions. If you’re driven, enjoy working with people, and want to develop real career skills in a fast-paced environment – this could be the role for you. About Feghas Marketing Solutions: We are a Manchester-based sales and marketing company specialising in face-to-face customer engagement. Our mission is simple: Create • Lead • Evolve – by helping clients reach new customers while supporting individuals to build long-term skills and careers. Role Overview: As a Sales and Marketing Representative, you’ll represent clients directly, engage with customers face-to-face, and promote services with professionalism. Responsibilities • Represent clients and engage customers with clear and confident communication., • Promote products and services, answering questions and providing information., • Drive the acquisition of client services and products to customers face-to-face, • Build quality relationships with customers through ethical values and honest communication to improve long-term retention About You: • A strong communicator who enjoys speaking with people, • Reliable, resilient, and target-driven., • Willing to learn and apply training., • Positive attitude and team-oriented mindset. What We Offer • Full training provided, no experience needed., • Mentorship and coaching from experienced leaders., • A diverse and supportive, team-focused environment., • Financial ownership - a chance for you to decide what you earn and more., • Bonus opportunities and incentives, • Full-expenses paid travel for networking events

    No experience
    Easy apply
  • Waiter / Waitress
    Waiter / Waitress
    2 months ago
    £12.25 hourly
    Part-time
    Manchester

    Open positions for front of house staff at our newly opened busy Korean bbq restaurant! Bullgogi Manchester opened this October in Piccadilly Gardens. We are looking for friendly and enthusiastic members to join our team. POSITIONS AVAILABLE • Front of House: Waiter / Waitress LOCATION Manchester Piccadilly Gardens • Full-time / Part-time available, • Preference for those who can work 20+ hours per week, • Experience preferred, but full training provided for beginners, • Hourly rate: base rate UK minimum wage + service charge + tips., • Staff meals provided WHAT WE’RE LOOKING FOR • Positive and friendly attitude, • Punctual and reliable, • Excellent customer service, • Team player who enjoys working in a fast-paced environment, • Familiarity/basic knowledge of Korean food or fast learner, • Legal right to work in the UK Job Types: Full-time, Part-time (Zero hour contract) Benefits: • Employee discount (30%) Work Location: In person

    No experience
    Easy apply
  • Sales Promoter
    Sales Promoter
    2 months ago
    Full-time
    Manchester

    Join our team as a Sales Promoter! We are seeking enthusiastic individuals to represent our brand at events and promotions. Your main responsibilities will include: • Engaging with potential customers and providing product demonstrations., • Promoting our products and services in a positive and effective manner., • Distributing promotional materials and information to interested parties., • Gathering customer feedback and reporting it to the sales team. Candidates should have excellent communication skills, a friendly and approachable demeanor, and the ability to work independently. Previous experience in sales or promotions is a plus but not required. If you are outgoing and enjoy interacting with people, this could be the perfect opportunity for you!

    No experience
    Easy apply
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