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  • Group Operations Manager
    Group Operations Manager
    22 hours ago
    Full-time
    London

    GROUP OPERATIONS MANAGER – LONDON HQ As Group Operations Manager, you will play a pivotal role in shaping and executing the operational strategy across a diverse portfolio of properties. You will lead initiatives that drive commercial performance, elevate guest experience, and embed operational excellence at scale. Acting as a strategic partner to senior leadership and cross-functional teams, you will ensure that operations are agile, brand-aligned, and future-ready. The position is based full-time at our London Bridge Head Office, with occasional property visits. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Strategy & Excellence Lead the design and implementation of scalable operational frameworks, SOPs, and policies that drive efficiency, profitability, and service excellence. Continuously benchmark operational standards against industry best practices, ensuring innovation and relevance. Develop and maintain a centralised knowledge base for property teams, enabling consistent execution and rapid onboarding. Supplier & Contract Management Own group-level supplier relationships, ensuring performance against SLAs and commercial targets. Lead strategic sourcing and tendering processes to optimise cost and quality. Monitor market trends to mitigate risk and leverage opportunities for cost control and value creation. Ability to navigate and negotiate contracts. Revenue Growth & Commercial Impact Drive non-room revenue (NRR) initiatives in collaboration with GMs, identifying new monetisation opportunities across the guest journey. Partner with Finance and Revenue teams to enhance profitability through data-driven decision-making, budgeting, and forecasting. Lead cost optimisation programmes without compromising brand or service standards. Guest Experience & Brand Integrity Champion a guest-first culture, embedding brand values and service ethos across all touchpoints. Oversee brand audits and quality assurance programmes, ensuring consistency and excellence across the portfolio. Deliver actionable insights to improve guest satisfaction and investor value. Cross-Functional Leadership Act as a strategic liaison between Operations and functions including Marketing, HR, IT, and Development. Lead operational input into digital transformation, ESG initiatives, and systems implementation. Influence cross-departmental projects to ensure operational feasibility and long-term scalability. Stakeholder & Ownership Relations Serve as the primary operational contact for ownership groups, delivering transparent, data-led reporting and strategic updates. Align property-level goals with broader business objectives through collaboration with corporate teams. Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY Bachelor’s degree in Hospitality, Business Administration, or related field (or equivalent experience). Advanced certifications in operations, project management, or leadership are advantageous. YOUR PROVEN TRACK Minimum 5 years’ experience in hospitality operations. Proven track record of delivering profit enhancing results and operational transformation. Strong commercial acumen and experience managing budgets, KPIs, and supplier contracts. Exceptional communication, stakeholder management, and strategic thinking skills. Comfortable working in a fast-paced, high-growth environment with regular travel. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

    No experience
    Easy apply
  • Delivery Driver
    Delivery Driver
    2 days ago
    £12.71–£13.98 hourly
    Part-time
    London

    • Yard Sale Pizza is on the search for a Moped Delivery Driver to join our amazing team. Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Our third shop south of the river and we are so excited to be joining the Crystal Palace neighbourhood. We'll be open seven days a week for delivery & collection, plus there's a few seats to dine in too! We're hiring for safe and respectful drivers to deliver our delicious pizzas hot'n'fresh across multiple sites in London! You must have excellent navigation and customer service skills. We can offer a fun working environment with a fantastic team and provide everything including mopeds, insurance and equipment. You'll get hands-on training from an experienced team and brilliant opportunities to work your way up in the business if you seek progression and want to learn new skills such as management or pizza chef skills. What's on offer: • **Paying £12.71 per hour ** • Winter bonus of £1.27 per hour starting 5th of October. Terms and conditions apply * Fully insured 110cc Mopeds and weatherproof equipment provided, • Permanent contract - up to 5 shifts per week depending on the needs of the business., • All overtime is paid for, • Opportunities to progress to Senior Driver Position, • Payment every 2 weeks, • Team Tips paid monthly based on how many hours you work, • Other bonus incentives and refer-a-friend scheme, • We'll pay half of CBT renewals (Terms apply), • With our in-house Training programs you can become a manager or a pizza chef! Essential requirements: • Available to work Friday and Saturday evenings (shifts finish up to 11.30pm), • 18 years and over, • CBT Licence, or category A (motorcycle) licence & UK drivers licence, • Working smart phone with data & good knowledge of local areas, • Excellent navigation, customer service skills, • Great time management Other perks include: • Free pizza on every shift, • Staff parties throughout the year, • Uniform and other merchandise to celebrate your milestones working with us, • CBT Scheme where we pay for 50% of renewals (terms and conditions apply), • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP

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  • Delivery Cyclist
    Delivery Cyclist
    2 days ago
    £12.71–£13.98 hourly
    Part-time
    London

    • Yard Sale Pizza is on the search for a Delivery Cyclist to join our amazing team. Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Our third shop south of the river and we are so excited to be joining the Crystal Palace neighbourhood. We'll be open seven days a week for delivery & collection, plus there's a few seats to dine in too! We're hiring enthusiastic Delivery Cyclists to join our team, working across evenings and weekends to deliver pizzas to the local residents. We have e-bikes with top speeds of 25km/h with some shops equipped with only e-bikes to ensure an efficient delivery service! We're also offering a fantastic opportunity for cyclists to become a moped driver! You can complete a CBT course with 50% paid by the company (terms and conditions apply). Thorough training will also be provided. What's on offer: Paying £12.71 per hour*** • Winter bonus of £1.27 per hour starting 5th of October. Terms and conditions apply * Opportunities to progress to Senior Cyclist Position, • Permanent contract - up to 5 shifts per week depending on the needs of the business., • All overtime is paid for, • Payment every 2 weeks, • Team Tips paid monthly based on how many hours you work, • Other bonus incentives and refer-a-friend scheme, • We'll pay half of CBT for those interested to drive mopeds (Terms apply), • With our in-house Training programs you can become a manager or a pizza chef!, • E-Bikes and weatherproof equipment provided Essential requirements: • Available to work Friday and Saturday evenings (shifts finish up to 11.30pm), • Must have cycling experience / love for cycling, • Excellent road / navigation experience, • Working smart phone with data & good knowledge of local areas, • Delivery experience not essential but you must have excellent customer service skills, • Team player & positive attitude, • Applicants must be at least 17 years old to apply. Other perks include • Free pizza on shift, • Staff parties throughout the year, • Uniform and other merchandise to celebrate your milestones working with us, • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, **YSP **

    Easy apply
  • Dog Walker
    Dog Walker
    27 days ago
    £13 hourly
    Part-time
    Kensington Palace Gardens, Kensington and Chelsea

    Professional dog handling experience required - please read before applying. This role is not suitable for applicants with no dog-handling experience or whose experience is limited to their own/family/friends’ dogs. Dog walking is a unique responsibility that requires confidence, practical handling skills, and the ability to safely manage unfamiliar dogs in different environments. As you will be responsible for clients’ pets without their owners present, previous professional experience working with other people’s dogs is essential. London Pet Club is looking for an experienced, reliable and professional Dog Walker and Pet Sitter to join our growing team. We are seeking someone looking for a long-term opportunity who can commit to working with us for a minimum of 6 months (or longer). This role is ideal for someone who enjoys working outdoors, has excellent dog handling skills, thrives working independently, and takes pride in providing exceptional care and customer service. ABOUT THE ROLE You will be responsible for providing professional dog walking and pet sitting services for our clients across London. Dog walks involve collecting dogs on foot. Some dogs are exercised on lead, while others are walked off lead. Pet sitting assignments may include daytime visits, overnight stays and weekend bookings in clients' homes. As our services are based around our clients' schedules, applicants must be available Monday-Friday between 7am-2pm. Occasional evening, weekend and overnight pet sitting assignments may also be available. You must own or have access to a bike (personal or rental such as Forest), and be a confident cyclist, as you will be expected to cycle between each booking within the area. You must also have an iPhone, as it’s more compatible with our pet-care app. AREAS WE COVER Your main working area: Paddington, Notting Hill, Chiswick, Holland Park You may also occasionally work in: Camden, Regent's Park, Islington, Hampstead, Tufnell Park, Finsbury Park, Walthamstow. HOURS Up to 12 hours a week PAY Dog walking: £13 per hour/completed walk (not per dog) Paid monthly upon receipt of a valid invoice Pet sitting: 1-3 hours: £13 per hour 4+ hours or overnight sitting: £40 per day/night ESSENTIAL REQUIREMENTS Applicants must: -Be aged 21 or over -Have professional dog handling experience -Be confident walking dogs both on and off lead -Have experience working with dogs of different breeds, sizes and temperaments -Be physically fit and capable of walking for up to 2 hours -Be self-employed (or willing to register as self-employed) -Be able to commit to a minimum of 6 months -Be available Monday-Friday between 7am and 2pm -Be available for occasional evenings, weekends and overnight pet sitting -Be a non-smoker -Be an iPhone user with sufficient mobile data -Have excellent communication, customer service and problem-solving skills -Enjoy working outdoors in all weather conditions -Not be a student LEGAL AND COMPLIANCE REQUIREMENTS The following must be obtained during the trial period (at the applicant's expense): -Proof of identity and right to work in the UK -DBS check -Public Liability insurance TRIAL ASSESSMENT Successful applicants will complete a 1-month trial period. During the trial you will be assessed on your ability to: -Independently walk up to 3 dogs together, both on and off lead -Safely handle dogs of different breeds, sizes and temperaments -Walk for up to 3 hours at a time -Manage dog behaviour and interactions confidently -Clean and dry dogs after walks where required -Feed and care for pets -Use GPS tracking and mobile applications to provide live client updates -Deliver a consistently high standard of customer service and professionalism PROFESSIONAL EXPERIENCE Please note that experience gained solely from caring for your own pets, or pets belonging to family or friends, will not be considered as professional experience. Applicants should be able to provide references from previous employers or established pet care businesses. APPLY Please submit your application together with a message explaining your relevant experience and why you would be a great fit for the role.

    Immediate start!
    No experience
    Easy apply
  • Retail Merchandiser
    Retail Merchandiser
    1 month ago
    Full-time
    London

    Merchandiser Company Description Les 100 Ciels is a contemporary fashion brand that specializes in versatile, timeless clothing with luxurious cashmere at the core of every collection. The brand combines classic silhouettes with modern, seasonal styles to create a refined yet transitional range. Role Description We are looking for a commercially minded, hands-on Merchandiser to own the trading and inventory strategy across our men’s, women’s and kidswear collections. This is a broad role within a small, agile team, requiring someone who can move comfortably between strategic planning and day-to-day operations. The successful candidate will work closely with the Brand Director, Design, Product Development, Ecommerce and Operations teams to ensure we have the right products, colours and sizes available at the right time, while protecting margin and supporting sustainable growth. Key Responsibilities Trading & Commercial Performance * Participate in weekly trading analysis, identifying opportunities, risks and actions. * Review sales performance by category, product, colour, size, fabric and season. * Monitor bestsellers and slower-selling lines and make recommendations on replenishment and exit strategies. * Provide clear commercial insight to support business decision making. Range Planning & Product Strategy * Analyse sales data to recommend optimal range size, category mix, colour balance and pricing architecture. * Partner with Design and Product teams to ensure collections are commercially balanced whilst maintaining brand identity. * Identify opportunities for core continuity styles versus seasonal fashion pieces. Inventory & Supply Planning * Own stock forecasting and stock health. * Manage intake plans and maintain appropriate stock levels. * Make recommendations on repeat orders for core cashmere and best-performing styles. * Monitor stock cover, sell-through, aged stock and availability. * Work closely with suppliers and operations on delivery schedules and potential delays. This position requires proactive communication with store teams to ensure product availability, alignment with brand standards, and a consistent customer experience. Skills & Experience * 5+ years’ merchandising experience within premium fashion, luxury or lifestyle brands. * Strong understanding of knitwear, cashmere or premium apparel is advantageous. * Commercially curious with strong analytical ability. * Highly proficient in Excel and confident working with sales, stock and margin reports. * Comfortable working autonomously and making recommendations. * A collaborative mindset and willingness to be hands-on in a small team.

    Immediate start!
    Easy apply
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