Service Advisor
hace 3 días
Stafford
Service Advisor / Service Receptionist Salary: £32,000 Basic | OTE £39,000 + Overtime Paid at Time and a Half Location: Stafford Richard Abson Group are working with a well-established dealership in Stafford to recruit an experienced Service Advisor / Service Receptionist. This is a fantastic opportunity to join a reputable and forward-thinking dealership offering excellent career progression, ongoing support, and industry-leading training—especially as the automotive sector continues to evolve into hybrid and electric vehicles. The site is extremely well-supported with a strong aftersales team already in place, ensuring excellent workshop capacity and a collaborative working environment. The Role: As a Service Advisor / Service Receptionist, you will: • Act as the first point of contact for customers, delivering outstanding service, • Handle customer enquiries and provide information on vehicle servicing and repairs, • Keep customers updated on vehicle progress throughout the day, • Promote and sell service plans and additional products, • Ensure a consistently high level of customer satisfaction About You: • Minimum 1 year's experience in a similar Service Advisor / Service Receptionist role (main dealer experience preferred), • Strong customer service and communication skills, • Sales-focused with the ability to upsell effectively, • Experience with Kerridge and 1Link would be advantageous Salary & Benefits: • £32,000 basic salary, • Realistic OTE of £39,000, • Overtime paid at time and a half, • Monday to Friday working pattern, • 1 in 3 Saturday mornings, paid at time and a half, • Excellent training and career development opportunities, • Opportunity to join a successful and growing dealership group Join a supportive and professional aftersales team where your contribution is valued and rewarded. Apply now or contact Jake Jones at Richard Abson Group for more information.