About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Great opportunity for a Sous Chef to work in an elegant Italian gastro-pub in the heart of Acton. Restaurant is looking for someone to start ASAP Great opportunity for a Chef who wants to improve and get higher position Good knowledge and experience of Classic italian and worldwide dishes and cuisine is a must! The role is made up of many varying responsibilities including: Directing the food preparation process and delegating tasks. Cooking and preparing high quality dishes. Assisting the Head Chef to create menu items, recipes and develop dishes. Sous Chef will be also responsible for the admin work such as orders, delivery organisation , temperature check and opening and closing check Settlement status and right to work in Uk is a must ! Salary: minimum £40,000.00 per year We are located w3 next to acton central station, local candidate will benefit of law travel costs and more own free time. If you live nearby don't hesitate to apply or if you don't mind traveling you have a great opportunity to embrace our lovely friendly team.
Kitchen Assistant Please note: This is currently a part-time position, with the potential to develop into a full-time role towards Christmas. It is not suitable for students seeking seasonal summer work. Job description Ralph’s is actively recruiting for General Catering Assistants to work in Our friendly production kitchen in Chessington Surrey, working hours are on any given day where necessary between 8 am and 4 pm. You must be able to work on any given day, however these days will be planned in advance with plenty of notice. The roles vary depending on the needs of the business and your experience. However, no kitchen experience is needed. General Kitchen Assistants duties may include but not limited to: General preparation and clean-down of kitchen areas Food preparation Food packaging and labelling Cleaning general areas within the site Washing up Deliveries (if clean UK licence held) What we offer: Work with an award winning chef of more than 10 Great Taste Awards Flexible working hours that work for you (minimum 16 hours per week). Free on site training Further opportunities subject to experience and progress within the job A temporary position may lead on to a permanent opportunity Small friendly team Sampling of new recipes Immediate start Requirements Right to work on the UK documentation Previous catering experience is a bonus, but it is not essential as full training will be provided. Driving would be an advantage due to some of our locations, but it’s not essential. If you are available for regular or temporary work, we would love to hear from you – there will be guaranteed work so APPLY TODAY! Job Type: Temporary, part time leading to full time optional Pay: £12.21 per hour starting rate Benefits: Employee discount Flexitime Schedule: Day shift Monday to Friday Saturday work available to UK driving licence holders Two week trial period Work Location: In person Experience - Previous experience in a kitchen environment is advantageous but not essential; a willingness to learn is key. - Familiarity with food safety standards and practices is preferred, full training provided - A passion for cooking and an eagerness to assist in a team-oriented setting will be highly regarded. Job Types: Part-time, Zero hours contract Pay: £12.21 per hour Expected hours: 16 – 32 per week Benefits: Discounted or free food Employee discount On-site parking Referral programme Store discount Schedule: Day shift Monday to Friday Experience: Chef: 1 year (preferred) Catering: 1 year (preferred) Cooking: 1 year (preferred) Kitchen experience: 1 year (preferred) Work Location: In person Reference ID: Kitchen Assistant Expected start date: 01/06/2025 Understanding of food safety practices and regulations is beneficial. Ability to work effectively in a team setting while also being capable of taking initiative when needed. Strong organisational skills and attention to detail are essential for maintaining high standards in meal preparation. If you are passionate about food and eager to develop your skills in a supportive kitchen environment, we encourage you to apply for this exciting opportunity as a Kitchen Assistant. Job Types: Part-time, Permanent, Zero hours contract Pay: £12.21 per hour Expected hours: 16 – 32 per week Benefits: Discounted or free food Employee discount Free parking Schedule: Day shift Monday to Friday Work Location: In person
JKS are seeking a Junior Sous Chef to join their team for their new pub, The Hound in Chiswick. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Junior Sous Chef looking for a new role in an award winning, critically acclaimed group. As Junior Sous Chef, you will be responsible for ensuring the delivery of consistent, high quality and innovative dishes throughout the operation. Working closely with the senior team; you will assist in managing the overall kitchen operation, If you have the following, then we want to hear from you: - Previous experience as a Junior Sous Chef or Senior Chef de Partie in a high-quality Restaurant; - Strong awareness of trends and seasonality of produce; - A highly creative approach to your work with excellent attention to detail; - Proven ability to manage, train and motivate a Kitchen brigade; - A working knowledge of health and safety, compliance and procedures; This is a very exciting opportunity not to be missed for a talented Junior Sous Chef eager to join a restaurant group with ambitious plans.
Airfreight Operations Specialist – Join Our Specialist Team in Hounslow Salary: Up to £34,000 (DOE) + Pension & Perks | Full-Time | Monday to Friday Are you looking to take the next step in your airfreight career? We’re a growing, dynamic team specialising in Dangerous Goods airfreight, and we're seeking an experienced and motivated Operations Specialist to join us at our Hounslow office. Why Join Us? You’ll be part of a collaborative and skilled team, managing complex shipments across air, road, and sea. This is a great opportunity for someone who thrives in a fast-paced environment and is looking for long-term career growth in a specialist field. Key Responsibilities: Manage door-to-door airfreight shipments (import and export) Act as the main point of contact for customers and agents Book airfreight shipments and monitor tracking and updates Process customer and supplier invoices accurately and on time Assist with packing, documentation, warehousing, and local collections and deliveries as needed. Handle freight up to 30kg as required. What We're Looking For: Minimum 2 years’ experience in airfreight/logistics with a freight forwarder Dangerous Goods (DG/IATA) certification preferred Confident using MS Word, Excel, and Gmail Strong communication skills and attention to detail Able to work independently and as part of a team Full UK driving licence Must be able to commute to Hounslow What We Offer: Competitive salary up to £34,000 depending on experience Company pension scheme Ongoing training and development A supportive and experienced team environment If you're passionate about logistics and ready to take on a key role in a niche sector, we’d love to hear from you.
Full job description: *Labeling and dispensing medication *Answering patients' questions about their medications under the supervision of the pharmacist *Providing patients with information and education on medication *Operating cash registers *Administrative duties, including processing patient repeat requests, answering phones *Restocking inventory *Monitoring prescription-filling process *Inventory of drugs *Place orders for drugs as directed by the pharmacist *Complete patients' sales transactions for purchase of prescription and over-the-counter medications as well as other pharmaceutical products *Vaccination clinic support *General cleaning *Prescription collection/medication delivery Job Type: Full-time Pay: negotiable on discussion Expected hours: 35 – 40 per week Schedule: Day shift Monday to Friday Weekend availability Experience: Pharmacy: 1 year (required) Work Location: In person
The Sales/Marketing Administrator will provide critical support to the Sales and Marketing team, ensuring the smooth and efficient operation of administrative functions. This role will assist in customer engagement, campaign coordination, CRM management, and reporting, contributing to the overall success of business development efforts. **Key Responsibilities:** Sales Support: - Assist in preparing quotes, proposals, and sales materials - Organise and schedule meetings, follow-ups, and customer calls - Maintain sales records, update CRM systems, and manage order tracking - Support the delivery and installation process by coordinating with relevant teams Marketing Support: - Assist with email campaigns, social media updates, and promotions - Help update website content and product information - Collect marketing data, run basic reports, and support event planning Customer Interaction: - Handle customer enquiries via phone and email - Follow up on leads and support sales staff in maintaining customer relationships - Provide support in managing customer complaints efficiently and professionally Administrative Duties: - Keep accurate records of customer communications and sales activity - Support in producing reports and maintaining department documentation - Coordinate internal communication between the sales and marketing team Skills Required: - Excellent communication and interpersonal skills - Strong attention to detail and accuracy in data entry and reporting - Ability to work independently and as part of a team - Good time management and multitasking skills - Proficiency in using CRM software, MS Office, and email tools - Experience in supporting sales or marketing departments Qualifications Required: - Proven experience (minimum 2 years) in a sales, marketing, or administrative support role - Technical or product knowledge relevant to the company’s services is an advantage - A relevant bachelor’s degree in business sales, marketing, management or a related field is preferred but not mandatory. **Benefits:** - Competitive salary with performance-based incentives. - Opportunities for professional development and career advancement. - Comprehensive benefits package, including health insurance and retirement plans. - Supportive and collaborative work environment. Job Type: Full-time Pay: £26,000.00-£31,000.00 per year Additional pay: Performance bonus **Benefits:**Company pension Schedule: Monday to Friday Work Location: In person Expected start date: 01/07/2025