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  • E-Commerce Assistant
    E-Commerce Assistant
    hace 2 días
    £12.71–£13.5 por hora
    Jornada completa
    Trafford Park, Stretford

    About the Role We are looking for a proactive and customer-focused E-commerce Helpdesk Executive to support our growing online business. The successful candidate will be responsible for handling customer enquiries, processing orders, resolving issues, and ensuring an excellent customer experience across our e-commerce platforms. Key Responsibilities • Respond to customer enquiries via email, phone, live chat, and social media., • Process and monitor customer orders, returns, refunds, and exchanges., • Resolve delivery, payment, and product-related issues promptly., • Liaise with warehouse, logistics, and sales teams to ensure smooth order fulfilment., • Update customer records and maintain accurate helpdesk documentation., • Monitor online marketplaces and website enquiries., • Escalate complex issues to the relevant departments when necessary., • Assist with product listings, stock updates, and general e-commerce administration., • Maintain high levels of customer satisfaction and service standards. Requirements • Previous experience in customer service, helpdesk, or e-commerce support., • Excellent communication and problem-solving skills., • Strong computer skills, including Microsoft Office and CRM systems., • Ability to multitask and work in a fast-paced environment., • Good organisational and time-management skills., • Experience with Shopify, Amazon Seller Central, eBay, or similar platforms is advantageous. What We Offer • £12.71 - £13.00 per hour, • Career development and training opportunities., • Friendly and supportive working environment., • Employee discounts and company benefits., • Opportunity to grow within a rapidly expanding e-commerce business. ###

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  • Retail Assistant
    Retail Assistant
    hace 3 días
    £12.21–£16.5 por hora
    Jornada completa
    Manchester

    Job Title: Retail Assistant Location: South London (Multiple Stores) Salary: £12.21 – £13.85 per hour Contract: Full-Time & Part-Time | Flexible Shifts Start Date: Immediate — First Come, First Served About the Role We are hiring Customer Service Assistants for a leading UK supermarket brand across multiple South London stores. Positions are available immediately on a first come, first served basis — full-time, part-time, and flexible shifts are all on offer. You will be the face of the store, helping customers, keeping shelves stocked, and making sure every shopper has a great experience. No previous retail experience is needed — a positive attitude and willingness to work hard is all we ask. Full training is provided from day one. Key Responsibilities • Delivering friendly, helpful customer service on the shop floor and at the till, • Processing customer transactions accurately and efficiently, • Restocking shelves, fridges, and displays and ensuring correct pricing, • Rotating stock and checking expiry dates in line with food safety guidelines, • Keeping your area clean, tidy, and well-presented throughout your shift, • Supporting self-checkout areas and assisting customers as needed, • Assisting with deliveries, stock checks, and back-of-house tasks, • Following all store health, safety, and security procedures Requirements • Right to work in the United Kingdom, • Reliable, punctual, and hardworking, • Friendly and customer-focused with good communication skills, • Flexible availability including early mornings, evenings, and weekends, • Able to stand for extended periods and carry out light physical tasks, • Previous retail or customer service experience is an advantage but not essential Hours Available • Part-time: 16 – 24 hours per week, • Full-time: 37 – 40 hours per week, • Shifts: Early mornings, days, late evenings, and weekends What We Offer • £12.21 – £13.85 per hour depending on experience, • 28 days paid holiday including bank holidays, • Staff discount in-store, • Workplace pension with employer contributions, • Employee Assistance Programme (EAP), • Funded training and development, • Clear progression opportunities — many of our managers started on the shop floor How to Apply Click Apply Now and upload your CV. No cover letter needed. Roles are being filled immediately — the sooner you apply, the sooner you start. We are an equal opportunities employer and welcome applications from all backgrounds.

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  • Business Support Officer
    Business Support Officer
    hace 1 mes
    £32000–£36000 anual
    Jornada completa
    Prestwich

    Morrisons Daily convenience stores: The business serves local communities with everyday groceries and essential goods, with store operations covering inventory management, stock replenishment, logistics coordination, and customer service. We are looking to recruit a Business Support Officer to support daily operational processes and ensure smooth and efficient store performance. Key Responsibilities • Assist with in-store inventory management, including stock intake, stock recording, and regular stock checks to ensure accuracy, • Monitor and support stock replenishment processes, coordinating with distribution centres to ensure timely deliveries, • Verify supplier delivery notes and invoices, ensuring consistency with internal records, • Support sales data tracking, including daily sales reporting and basic analysis of fast/slow-moving products, • Assist with order processing, including online and click-and-collect orders, • Monitor delivery and logistics status, identifying and resolving delays or discrepancies, • Support store management with rota coordination, operational reporting, and administrative tasks, • Maintain accurate records, documentation, and system data entries, • Assist with handling customer-related issues such as order discrepancies, refunds, and basic complaints Requirements • Strong organisational skills with the ability to manage multiple operational tasks, • Basic data handling skills, with proficiency in Excel for data tracking and reporting, • Good communication skills, able to coordinate with suppliers, delivery teams, and in-store staff, • Problem-solving ability to handle routine issues related to stock, orders, and logistics, • Previous experience in retail, convenience stores, or warehouse operations is preferred, • Familiarity with store operations such as stock control and replenishment is an advantage, • Fluent in English for daily workplace communication, • Detail-oriented, responsible, and able to work in a fast-paced retail environment

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