Delivery director jobs in United Kingdom

About the job This position is full time, permanent working based in Sawbridgeworth Hertfordshire. Introduction Uniq Block Management are seeking a Trainee Property Manager, customer focused Property Manager to act for a range of clients and to Support the Senior Property Managers the management of prestigious and growing mixed use portfolios. ABOUT THE TEAM This role sits within the Property Management Team reporting directly to the Director and Senior PM’s Role Purpose You will be a key contact for residential leaseholders on all elements of the mixed-use services and budgets. You will ensure that management services delivered by UBM are safe, compliant, fairly and reasonably priced and in adherence to our management agreement. You will support the Director and other senior team members responsible for governing department-level strategies and you will make recommendations and reports into senior managers on any issues or opportunities arising, where a decision, action or change in strategy would benefit clients, customers or the organisation. Key Responsibilities Day to day operations, establishing and maintaining standards, goals, objectives and priorities, ensuring the property is always maintained within reasonable cost parameters, contributing to a quality, safe and healthy residential environment Ensure effective and active asset management of the residential elements (including any Registered Providers/Affordable Housing elements) to include financial performance e.g. cost control, revenue strategies, and debt control Where applicable, prepare building service charge budgets for presentation, in conjunction with estate, to Client and Leaseholders ensuring accuracy, robust apportionment reasoning and supporting benchmarking processes and data Work closely with UBM Commercial Surveyors, FMs and Procurement Teams to understand and advise on estate-wide service charge budgets ensuring these are prepared and issued in accordance with legislation and in a timely manner Ensure tight financial management of rents, service charges and insurance premiums ensuring all management and ad-hoc fee invoices are raised in accordance with contracts and paid promptly Review and where necessary produce building management strategies Monitor credit control and ensure best practices Landlord and Tenant liaison and management of lease obligations across the portfolio Work with Building Management team to support Community Investment strategy/delivery and day to day operations Attend Client and leaseholder meetings as required, with some attendance out of office hours where reasonably necessary Apply professionalism, accountability, and integrity in all dealings for and on behalf of clients and within UBM Maintain industry best practice and showcase Residential environment, carrying out tours to potential clients, industry, other external visitors Participate as directed in departmental strategies/projects and departmental business development activities Support and provide input into the Asset Management strategy for the Residential Mix Use Portfolios working closely with the senior team members Skills Required This is a trainee role so experience is not required. We are look for someone eager to learn this role and grow over many years within the company. Training/Courses will be provided. Computing skills with capabilities in using Microsoft Outlook, Word, Excel, and Power Point. Forward thinking and proactive Excellent presentation skills Person Specification Excellent interpersonal skills, verbal and written Ability to prioritise and meet deadlines Maintains positive attitude within themselves and their wider team Accurate with exceptional attention to detail Pro-active and enjoys working autonomously and as part of a wider team Confident and passionate team player who deals effectively with colleagues and clients Flexible approach to work, including the requirement to attend evening meetings with customers where necessary. Interpersonal and analytical skills including the ability to facilitate communication with a range of different stakeholder groups and to flex communication styles to yield positive interactions. Understands and appreciates the importance of using discretion and when confidentiality and other protective processes must be applied to written, verbal and electronic communications. We believe in dynamic and different approaches in building effective teams and excellent client

JOB VACANCY Site Building and Project Manager CONTRACT TYPE Permanent HOURS 9am to 5pm (with a 30-minute unpaid break) 37.5 hrs per week PLACE OF WORK London (this role involves field work, therefore, your places of work vary) SALARY £40500.00 per annum £20.77 per hour We have an exciting opportunity for a skilled and experienced Construction Project Manager (SOC: 2455). The ideal candidate The Project Manager will be the driving force behind the success, stability and execution of our building projects throughout the entire development process. You will be responsible for the planning, design and construction from commencement to completion and subsequent facilitation of the handover. A creative, pragmatic and imaginative and forward-thinking persona will be expected. Building a solid and dependable team requires clarity of vision and planning, therefore, your organisation skills coupled with the ability to remain calm, collected, and methodical whilst having a clear overall picture of projects will be required. We will help and encourage you to confidently grow within your role within the company as our goal is expansion. Joining us at the beginning of our rapid expansion trajectory, is a great opportunity to pioneer our growth with us. Your great level of attention to detail for all health & safety, COSHH, risk assessment and many other qualities will be part of the great Project Manager you are. Though this role is a 9 am to 5pm role, work patterns may vary, and this will largely be determined by the nature of project being undertaken. The ideal candidate must be flexible and adaptable. Key Responsibilities ● Steering building projects from inception to handover and completion ● Liaison with other I.Chime team members in improving the management processes and structures. ● Procuring construction works including main contracts, enabling works, major packages and specialist trades working closely with I.Chime Management Team. You will also support the generation and approval of tenders. ● You will monitor the progress of our projects, report and report remedial actions to management, effectively manage the project budget and all costs to ensure successful completion within budget estimates coupled with compliance with best practice and meeting the specified quality and standards. ● Your duties will include the preparation of progress reports, incorporation of contractor and consultant project reports and briefing the team. ● You will monitor and update project financial forecasts and cash flows, manage construction project teams, chair meetings with design teams, cost consultants, contractors and other specialists/stakeholders. ● You will occasionally report to the director as required and conduct regular strategic planning and forecast in addition to assembling information for invoicing at the end of projects. ● You will also be able to manage and coordinate construction activities/sites ensuring strict adherence to health and safety on site and that each project is delivered in accordance with the RAMS for the project. ● You will work schedules based on prior discussion with clients, architects, surveyors etc. ● You will be responsible for temporarily hiring, inducting and supervising staff. ● You will conduct forecast assessments of potential challenges and disruptions to ongoing projects, including the impact of traffic and new developments. ● You will be responsible for coordinating and ensuring that materials and construction methods are compliant with specifications and statutory requirements and that there are no deviations from agreed plans. Skills and Qualifications: ● Ideally ICE,MRICS, MCIOB or other suitable professional bodies considered (but not essential) ● A good academic background is essential; therefore, the prospective candidate must have an undergraduate degree in Construction Management or Civil Engineering or any related subject. ● A complimentary postgraduate qualification in either Project Management or Construction Management will be essential. ● A minimum of 5 years in building and project management experience, as well as proven project delivery experience at planning and construction stages will be essential. ● A full understanding of project delivery, costs, and programme management in both residential and commercial settings. ● You will have the ability to compile project programmes, review, amend and update them using MS Project, Aster or similar construction programme software. ● Strong communication and interpersonal skills ● A dynamic individual with a pro-active approach and excellent problem-solving skills. ● A hands-on approach and a willingness to work with and alongside the team. ● A proven ability to lead and build strong relationships with internal and external teams. ● An effective team leader and team player with the ability to work autonomously and work under own initiative. ● Excellent design skills and high proficiency at understanding building regulations. ● Willingness to undergo of and on-the-job training. ● Good interpersonal skills and eloquence in English. Those requiring sponsorship, will need to meet the Home Office approved English standards such as the B1 English test. ● DBS Clearance ● Passport/ID ● Right to work ● The closing date for applications is 4 June 2024 Benefits: ● Competent salary £40500 and occasional home-working opportunities depending on business needs. ● Auto pension enrolment with NEST ● Bonus Scheme ● Great opportunities to progress within a growing company. ● 28 days annual leave on a pro-rata basis CONTACT US: **Please send your CV and Cover Letter

Company Description We are currently looking for a Sales Manager – Groups and Events to join our London Cluster sales team. Here’s your opportunity to join one of the fastest growing companies in the UK with a reputation for disrupting the industry. Selling our sought-after hotels, you will gain broad multi-site experience across our four locations to deliver budget expectations and grow market share. Reporting to the Director of Sales – London Cluster, we’ll look to you to drive some amazing Group, Meeting & Event business into Hoxton’s London portfolio of hotels. This includes The Hoxton Shoreditch, The Hoxton Holborn, The Hoxton Southwark and The Hoxton Shepherd’s Bush. If you’re well connected in the MICE industry, experienced in a hotel sales environment and keen to hit those targets, this is just the ticket. Job Description What you’ll do… Hook us up with the key players in the MICE industry - developing solid relationships across the Groups, Meetings & Events segment and securing new business opportunities Work with the Director of Sales to build and execute your annual Account Management Plan outlining creative, proactive actions within your market to support the delivery of revenue objectives Use initiative to monitor the business pace & market trends, pitching in initiatives to meet the monthly budget expectations Utilise Delphi to maintain up-to-date account information and proactively hunt for new leads Proactively organise show rounds, familiarisation trips, national office visits and presentations to enhance The Hoxton’s exposure amongst Key MICE Agencies Represent The Hox at external industry networking events, tradeshows and sales trips Collaborate closely with the Reactive Groups, Meetings & Events team to ensure we maximise conversion and identify new leads for repeat business Be passionate about meeting our goals, working as part of an energetic and dynamic team to reach those revenue goals and KPIs Qualifications What we’re looking for… Someone with at least 2 years’ experience in London hotel or venue sales who can make a quick impact in our buzzing team A people person with a black book of industry contacts and a big focus on growing long-lasting relationships UK Driving license would be highly advantageous We’re big on enthusiasm and those who get a kick out of working autonomously People who enjoy working at a fast pace, adaptive to change You’re looking for a place where you can be you; no clones in suits here We leave our egos at the door and help each other to get the job done You’re up for doing things differently and trying (almost) everything once If we get stuck in a lift together, we’d have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What’s in it for you… Competitive salary 25 days holidays (plus bank holidays), pension, life insurance and eligibility to part take in company discretionary bonus scheme A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

Full job description Online Delivery Platform/ Virtual Brand Sales & Digital Marketing Assistant – Nationwide Fast Food Chain Dallas Chicken – Part-time / 3 days a week (Potential for Full Time) About us: Dallas Chicken & Pizza is a 25 year old award winning franchised based fast food brand specialising in fried chicken, peri -peri, burgers and pizzas. Dallas Head Office operates with a small management team. All divisions of our head office work closely with one another to maximise the attention and support that our customers and franchisees require and deserve. Over the years, Dallas has also built strong connections and partnerships with third party trade partners, who have supported the growth and expansion of Dallas. To this day, Franchise inquiries continue to come into our office on a weekly basis. The team possesses collectively over 50 years of experience within the ever-increasing Fast Food Market. Dallas Chicken prides itself in creating a strong business relationship with its franchisees as well as a personal relationship, going that extra mile, unlike any other franchise companies. The Opportunity Dallas Chicken & Pizza, a Nationwide fast-food franchise, are recruiting for part-time Online Delivery Platform/ Virtual Brand Sales & Digital Marketing Assistant from their base in Morden, London, SM4. You will be responsible for assisting the Operations Director in optimising the online delivery portals and virtual brand offerings to drive growth and sales. This role will suit someone seeking a challenge who is a strategic, critical thinker ideally with a marketing, sales or analytics background, quick learner, trouble shooter and able to handle multiple projects simultaneously in a very fast paced environment. The opportunity will also suit a university student, or recent graduate, looking to gain hands-on sales & marketing experience and understand the inner workings of a national business. Typical day-to-day tasks will involve: · Liaising with delivery partners – Just Eat, Uber Eats and Deliveroo for new store onboarding, updates and amendments for Dallas and its virtual brands. · Analysing and reporting on sales trends and reacting accordingly · Creating new offers for stores to boost sales. · Providing franchisee and store support to drive sales opportunities · Achieving results to grow sales, month on month across all delivery platforms · Providing support to field based colleagues · Liaising with other third party trade partners & supply chain partners · Managing queries and urgent support matters · Updating and managing office related systems · Developing existing management systems Requirements · Previous experience of driving sales via online delivery platforms highly desirable, but not essential · Strong analytics and sales reporting background · Previous experience of achieving sales and growth KPI’s · Ability to use Microsoft office and Google Drive to a proficient level (including Word, Excel, PowerPoint) · Ability to think on your feet and problem solve · Familiarity with fast food brands is desirable, but not a necessity You will receive · Competitive salary · Working hours of 10am to 6pm · Choice of working days – Ideally Monday, Wednesday, Friday · On the job training in all aspects of our office operations · Free meals from any of our Dallas sites · Company Mobile · 15 Days Paid Holiday (25 days annual full-time pro-rata) plus bank holidays Job Type: Part-time (Potential for full time) Pay: From £12,700.00 per year Expected hours: 24 per week Benefits: Additional leave Casual dress Discounted or free food Employee discount Free parking On-site parking Store discount Work Location: In person Reference ID: Online Delivery Platforms - Sales & Digital Marketing Assistant

At Frank Finn Plumbing, we are seeking a proactive full time Administrator to join our small established business based in Teddington. Job Overview The Office Administrator(s) are the first line customer support for all incoming communication with the main task of answering the telephones, checking the voicemails and checking the main mailboxes. They will ensure that customer calls/queries are dealt with in a timely manner, booking jobs, sourcing and ordering parts etc, and where necessary passing to colleagues for response. They are also the main contact for all site related jobs; managing the entire lifecycle, liaising with the building contractors from start to finish, creating quotes, converting to jobs, ordering parts, assigning engineers and issuing invoices. Weekly follow ups should also be carried out with customers regarding outstanding invoices and request reviews. Working collaboratively with the other Administrators, they will maintain the day to day side of the business, ensuring handovers are completed as appropriate each day. It is the responsibility of the entire Office Team to ensure all policies and procedures are adhered to, to ensure the smooth running of the office and in the interest of continuous development, make recommendations to the Managing Director where further improvements can be made. Responsibilities - Be the first line contact for all jobs via all communication channels, ensuring responses are processed in a timely manner - Manage the entire lifecycle of site jobs including creating/agreeing quotes, converting to jobs, following up/rescheduling appointments, raising invoices at the appropriate stages, ordering parts and tracking deliveries, raising extras as appropriate and once complete, issue all relevant paperwork such as gas safety certificate, boiler registration etc - Take the lead on all incoming calls, dealing with them as appropriate or passing them on to colleagues when necessary. Ensure follow up is taken in a timely manner to deliver the highest levels of customer service - Routinely check the voicemails, taking the necessary action and follow up - Review and action emails in the main mailbox. Follow up on the emails as per the procedure in place and once complete, mark as such and move into the corresponding folder. - Progress jobs, source and order parts, liaise with the customer and engineer, while ensuring appropriate return date when necessary - Maintain communication with the site supervisors - Maintain records in SimPro for progress, return visits, billing, providing detailed notes on customer calls/emails/concerns and contacts, especially if tenants are in the property - Ensure that customers are set up as recurring in SimPro following Vaillant service reminders - Manage engineer diaries, moving appointments around if requested and updating the engineers as necessary - Ensure purchase orders are raised, tracked, and receipted, using the accounts mailbox to track quotes, invoices and statements, which provide the necessary detail to keep records up to date and current - Ensure that all invoices are sent to the 'hub’ where appropriate, with job number and customer name. All engineer receipts or other invoices indicate what they are for and possible allocation - Provide office support and cover for colleagues when they are out of the office - Escalate queries/issues as appropriate - Carry out any other adhoc duties as required by the MD

JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainbtility and individuality sets us apart from our competitors and is one of the reasons we are rated Top 6 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for new talent to join us on our journey... A DAY IN THE LIFE OF A DIRECTOR OF SALES AT DOUBLETREE BY HILTON EDINBURGH CITY We are looking for a passionate, dynamic and results-focused individual to join and support us in continuing to build on the hotel’s success. The perfect candidate will be someone with a proactive mindset who can successfully account manage key clients, hunt for new business, and ultimately drive revenue into our fantastic hotel. Here you will report directly into the General Manager and work with a variety of different clients, industries, and segments. This is a maternity cover role covering a 12-month period until April 2025. What you'll be doing... Reporting to the General Manager, you can expect your working day to include the following: Proactively uncover new prospects for the hotel and maximise conversion of new business. Work within current business strategies and recognise potential opportunities. Responsible for the conversion of the hotel’s new business pipeline across all market segments and heavily assist in converting enquiries and achieving our annual budget. Build and grow the relationships with our key clients. Respond to corporate RFPs and contract corporate accounts. Complete all re-negotiation and re-contracting of annual rate agreements to ensure that new contracts are in line with the hotels’ agreed financial KPI’s. Investigate new areas of business in terms of market development into new territories and market segments to quantifiable targets. Analyse the local market trends and competitor activity to identify hotel leads. Production and delivery of the sales performance reports (versus targets, KPI’s and overall sales objectives) Take responsibility for an allocated portfolio of LNR accounts, undertaking complete account management responsibilities for maintaining, developing, and maximizing opportunities for the hotels and group where appropriate, achieving individual targets set for the year. Host clients, arrange FAM trips and attend networking events, corporate travel, and industry events on behalf of the hotel to gain knowledge and new business. Ensure effective communication with other hotel departments to enable the smooth operation of in-house groups and functions. Support in the completion of the monthly consolidated board sales packs and the monthly commercial reviews with the Senior leadership team. Input enquiries into SalesForce and ensure the system is continuously updated. WHAT WE NEED FROM YOU To succeed in the role of our Director of Sales, you will need the following qualities and skills: A track record of sales achievement with at least 1 years’ experience in the service and hospitality industry is essential for this role. Strong strategic planning skills, with the ability to look ahead and put strategies in place to support the plans. A degree of knowledge of all market segments i.e., corporate, conference. Exceptional communication, organisational and negotiation skills with both internal and external stakeholders with a good working knowledge of Microsoft Office (Word & Excel). Is proactive, likes to be creative and has a passion for sales and hunting for new business. A positive attitude and superb work ethic Experience of OnQ would be desirable. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact our email. International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate. RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 70 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

We are a leading provider of life support and other training programmes to the healthcare sector across the UK. We are looking for an individual to support the day-to-day services at our office in Archway, London. This is a fast paced and varied role covering all the back-office functions of our national business model. The successful candidate will gain invaluable experience in general admin, finance and our operational processes. You will get on the job training and mentorship, the opportunity to gain and grow across the various functions. This will include (and is not limited to): Work collaboratively within own team and externally in delivering the wider business development strategy Ensure enquiries are received and managed to a high standard Enhance the efficiency and quality of support and service provision by role modelling; working autonomously and within the team Ensure adequate secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors. Support the wider team to undertake operational responsibility for preparing key aspects of bids and tenders as required by the Chief Executive Officer Duties and responsibilities Administration · Manage and prioritise administration workload and deliver on agreed administration targets and objectives with support and supervision · Adhere to organisational administration processes to support the effective delivery of a high level of service delivery · Receive and manage enquiries in writing, on the telephone and in person to a high standard · Perform general office duties such as answering phones, greeting visitors, and responding to emails · Enhance the efficiency and quality of support and service provision by working autonomously and within the team · Secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors Business Development · Support the Business Development & Support Services Manager with implementing new marketing strategies and projects · Support the Business Development & Support Services Manager with tender processes for both new and current clients. · Be aware and mindful of competitors and new channels of selling / opportunities · Support the maintenance and updating of the Company’s website and social media platforms · Support the development of marketing material as directed by the Business Development and Support Service Manager · Support the Company with the implementation of new services, products and verticals · Work collaboratively within own team and externally in delivering the wider business development strategy Operations/Logistics · Planning and implementation of equipment movement · Organise and maintain an accurate database of instructor allocations · Utilise the organisations Training Management System to record and support the operations/logistics function; resource management, scheduling, reporting, and forecasting Self-management · Manage and prioritise workload and deliver on agreed targets and objectives · Be pleasant and courteous at all times whilst maintaining the core values · To represent the company professionally at all times · Have a flexible approach to working patterns Other · Be willing to work flexibly including weekends · Be prepared to attend meetings and training outside of normal hours. · Be prepared to travel in undertaking role · To be aware of and adhere to: o All company policies and procedures o Section 7 and 8 of the Health and Safety at Work Act o GDPR (2019) o Other relevant legislation and agreed practice/policy The Company has an Equal Opportunities Policy and specific regard should be taken of its content in relation to the treatment of employees or potential employees. The successful candidate will be enthusiastic, with a good level or written and spoken English, able to work autonomously, computer literate and most importantly willing to learn new skills and processes. They must be able to take direction and be able to escalate issues comfortably. We offer a salary sacrifice pension scheme, occupational sick scheme, critical illness cover, death in service benefit, 28 days annual leave plus bank holidays, professional development opportunities and access to our Employee Managed Incentive share scheme. Job Type: Full-time Pay: £25,643 per year Benefits: Casual dress Company pension Sick pay Transport links Schedule: Monday to Friday Overtime Supplemental pay types: Bonus scheme Experience: Administration: 2 years (required) description. Close Done

Purpose of the role: To be responsible for shaping and delivering the residential home’s Statement of Purpose and managing the team to achieve the same. To provide high quality care services that supports the needs of children and young people, to be an advocate for their well-being and to provide strong, motivational leadership to the team. Duties and responsibilities: 1. To manage a residential home and ensure the efficient operation of the service in accordance with the relevant legislation, procedures, policies and the Statement of Purpose for the home. 2. Responsibility for safeguarding and promoting individual rights, providing good quality care which is free from oppression and where differences are respected and valued. 3. To produce a development plan for the service that ensures the delivery of high quality, clinically informed practice. 4. To support adults to achieve the highest standards of care for the children and young people. 5. To co-ordinate and monitor casework and administrative functions of the home and evaluate standards of performance. 6. To assist and supervise in the continual assessment of the needs of the children and young people and to identify and prepare specific development plans to ensure the most appropriate service provision. 7. To be involved in recruitment of the team including vetting, interviewing and inducting new employees. 8. To contribute to a comprehensive team training and development programme to enable the service to have available all necessary skills and levels of expertise to meet the needs of the young people. 9. Maintain individual standards through continuous professional development, including keeping a record. 10. Support the team to ensure longevity and good organisation retention. 11. To contribute to the development of appropriate relationships with and between adults, young people and other stakeholders. 12. Liaise with the various internal and external multi-disciplinary teams and commissioning authorities to ensure that the care needs of new and existing children and young people are met. 13. To chair meetings, reviews and discussions as necessary. 14. To ensure at all times that professional ethics and behaviour are demonstrated by all adults at all times. Actively co-ordinate the service provision and be a focal point for support, advice and coaching to all adultswithin the Home. 15. To assist in the management, appraisal, supervision and support of all the residential team. 16. To organise duty rotas in order to ensure that the needs of the young people are always met. 17. To ensure that the company's financial and administrative procedures are adhered to and to work within a set budget. 18. Ensure all professional practice and medication processes within the home are conducted in line with legislation. 19. To work with other managers to ensure that all adultswork together and with others towards meeting the emotional and physical needs of the young people and planning for positive outcomes. 20. To be accountable and take responsibility for liaising with regulatory organisations in relation to the way the home is managed. 21. Register with the regulator and uphold requirements and condition of this registration. 22. Ensure the all necessary documentation required by regulators is completed to a high standard and be available for inspections, checks or interviews as requested. 23. To promote appropriate and therapeutic relationships between adults and young people and their families, promoting the children and young people's involvement and participation in the day-to-day life of the home. 24. To be part of an on-call system. 25. Maintain a clean and safe environment; ensure that the physical state of the building is maintained to a high standard and that all repair/maintenance problems are dealt with promptly. 26. To participate in a range of corporate and management activities as defined by the Director of Care. 27. Any other such duties as may be required from time to time by the Operational Managers or their authorised representatives. 28. Ensure that safe working practices are employed by all adults at all times in accordance with the Health and Safety at Work legislation. Will co-operate with designated personnel exercising their responsibilities in relation to the Health and Safety at Work Act. This job description is not intended to be a complete list of duties and responsibilities but indicates some of the main areas attached to the post of registered homes manager. This job description may be amended from time to time, to take account of changing trends in social care relevant legislation, together with Employment Law. If there is any part of the above job description which the post holder is unsure of, they must discuss this with their Line Manager at the earliest opportunity.

Salary: £28,000 per annum Expected Hours: 20 – 50 per week Dependent on function ( averaging 45 hours per week ) Reports to (role): Licensee ** Main purpose of the role:** To oversee the daily operations & ensure the smooth running of our social club and all functions and events whilst delivering the highest quality of service to our customers. Managing a team of staff. ** Key responsibilities:** 1. Overseeing the daily operations and ensuring the smooth functioning of our social club, including Rotas, liaising with payroll to ensure staff are paid on time. 2. Managing and leading a team of staff ensuring full cover is provided at all times dependant on function. 3. Recruit and train new employees on policies, procedures and standards expected. 4. Motivate and offer support to your team, ensuring each customer is offered the highest level of service. 5. Be innovative, approachable, and have the ability to quickly build rapport with our customers. 6. Looking at new ways on how to improve customer satisfaction and increase sales ( upselling, etc) 7. Maintaining a clean visual of the bars showing what is on offer. 8. Cellar management including pipe cleaning. 9. Ensuring compliance of health and safety and fire regulations within the workplace and maintain high standards of hygiene throughout the club. 10. Ensuring all aspects of stock control from order to delivery while maintaining a minimum amount of stock ( depending on function) liaising with the licensee at all times. 11. Following all till and cashing up procedures ensuring all staff are following these correctly. 12. Work with the commercial team to promote & deliver the setup of events & functions, communicating and reporting back on how the event went. 13. To be flexible at all times and available to work throughout the week including weekends. ** Skills / Experience / Qualifications:** • Previous Bar Management/Assistant Management experience required. • Have a full understanding of the licensing law along with any other relevant legislation. • Have a ‘Can do’ attitude and not afraid of getting ‘stuck in’. • Excellent leadership and team management skills. • Ability to multi task and prioritize tasks effectively • Ability to work in a fast pace environment and handle pressure, due to having several rooms that regularly get booked out. ** Key Stakeholders:** • Licensee • Club Directors/ Board