Trabajos dispatch driver en Reino Unido

As a delivery driver, you will play a crucial role in ensuring timely and efficient delivery of goods to our customers. We are seeking reliable and responsible individuals who are committed to providing exceptional service while representing our brand with professionalism. Responsibilities: - Safely and efficiently operate company vehicles to deliver goods to customers in a timely manner - Load and unload products from the delivery vehicle, ensuring proper handling and securement of items - Follow delivery routes and schedules provided by dispatch or logistics team - Verify orders and ensure accuracy of deliveries by matching invoices to items delivered - Provide excellent customer service by greeting customers upon delivery, addressing any questions or concerns, and maintaining a courteous and friendly demeanor - Adhere to all traffic laws and safety regulations while driving and operating delivery vehicles - Perform routine vehicle inspections and maintenance tasks, such as checking fluid levels, tire pressure, and cleanliness, to ensure vehicles are in proper working condition - Communicate effectively with dispatch, warehouse staff, and customers to coordinate deliveries and resolve any issues or discrepancies - Maintain accurate delivery records and documentation, including delivery logs, mileage reports, and customer signatures Requirements: - Valid driver's license - Previous experience as a delivery driver or in a similar role preferred - Excellent driving skills and knowledge of local roads and routes in Essex - Strong attention to detail and ability to follow instructions - Good communication and interpersonal skills - Ability to lift and carry heavy objects and perform physical tasks associated with loading and unloading deliveries - Reliable and punctual with a strong work ethic - Commitment to safety and adherence to company policies and procedures Benefits: - Competitive pay rates - Flexible scheduling options - Employee discounts on company products - Comprehensive training and support Join our team and become part of a dynamic and growing company that values integrity, teamwork, and customer satisfaction. Apply now to start your career as a delivery driver.

We are seeking a versatile and proactive individual to join our team as a Recovery and Roadside Support Specialist with Security Monitoring Responsibilities. In this role, you will be responsible for providing assistance to vehicles in distress, offering towing, roadside repairs, fuel delivery, and other forms of support to stranded drivers. Additionally, you will play a vital role in ensuring the security of our premises by monitoring access and permitting staff to enter and exit as needed. Position Overview for the Breakdown Call Handler & Security Monitoring: As a Breakdown Call Handler, you will play a crucial role in our organisation by delivering exceptional customer service to drivers facing unexpected vehicle breakdowns. You will be responsible for receiving and handling incoming calls from distressed motorists, assessing their situations, and coordinating the dispatch of our service teams to their locations. Your empathetic and efficient response will be vital in ensuring that our customers receive prompt and professional assistance when they need it most. You will be responsible for monitoring and ensuring the security of our facilities through the operation of security systems and surveillance equipment. Your primary duty will involve actively monitoring security cameras and access control systems to detect and deter unauthorised access, theft, vandalism, or other security breaches. Additionally, you will be tasked with responding to security alarms, conducting security checks, and liaising with law enforcement or emergency services when necessary. Key Responsibilities for the Breakdown Call Handler & Security Monitoring: · Receive incoming calls from drivers experiencing breakdowns. · Gather essential information from callers, including location, vehicle details, and the nature of the issue. · Provide reassurance and excellent customer service to ease the driver's concerns. · Assess the urgency of each breakdown situation and prioritize accordingly. · Coordinate with our service teams for efficient dispatch to the customer's location. · Maintain accurate records of calls, actions taken, and service provider details. · Keep customers informed of estimated arrival times and any updates. · Monitor security cameras and access control systems to oversee the entry and exit of staff, visitors, and vehicles. · Proactively identify and respond to security threats or breaches, including unauthorized access attempts, suspicious activities, or security system malfunctions. Qualifications: · Excellent communication skills and a strong customer service orientation. · Ability to remain calm and composed in high-pressure situations. · Empathetic and understanding, with the ability to provide reassurance to distressed callers. · Quick thinking and problem-solving skills. · Basic computer skills for data entry and record-keeping. · Availability to work in shifts, including evenings, weekends, and holidays. · Previous experience in a call centre or customer service role is a plus. · DBS is preferred. Will do one on boarding. What We Offer: · Competitive compensation and benefits package. · Comprehensive training to equip you with the necessary skills and knowledge. · A supportive and collaborative team environment. · Opportunities for growth and career advancement. · The satisfaction of making a difference in the lives of those in need. If you are a compassionate and quick-thinking individual with a passion for helping others, we want to hear from you. Join our team as a Breakdown Call Handler and be the lifeline for drivers in their time of need. If you are Breakdown Call Handler & Security Monitoring and would like to apply for this exciting role with one of the region’s leading employers, make an application via this advert