52 Best domestic cleaning Jobs in Bury St Edmunds (August 2026)

Head Housekeeper

2 days ago

Bury Saint Edmunds

Job Title: Head Housekeeper Reporting To: Home Manager Job Summary: Responsible for the day-to-day management of the domestic cleaning service and its standards of cleanliness, ensuring a clean, tidy and safe environment for our residents. Uphold and actively promote the values and philosophy so each day is the best it can be for residents and staff. As a Head Housekeeper you play a key role in ensuring our residents enjoy first class care that is: safe, effective, caring, responsive, well-led. Principles of Delivery: • Maintaining high standards of cleanliness within the home and ensuring the domestic services run efficiently. Be aware of resident and home needs and identify where improvements and/or requirements need to be addressed., • Compliance with and promotion of the relevant quality control systems and coaching staff to ensure quality, safety, hygiene and cleanliness standards are met and staff are engaged in these areas., • Supporting the Home Manager in developing and managing effectively and efficiently the budgetary, human and material resources within the department Primary Duties: • As part of the working team, you will supervise the Domestic staff in their daily duties ensuring that cleaning schedules are completed to the required standard., • To complete monthly rotas for Domestic staff and to maintain staff records on holidays and sickness absence., • Maintain high standards at all times and training, mentoring, supervision and instruction of team members to ensure the provision of quality services., • To inspect all rooms on a regular basis, checking areas for cleanliness and monitoring standards through record keeping and to ensure the highest standards of infection control at all times., • To order stock and monitor stock control of supplies and to distribute throughout the Home, ensuring that supplies are used efficiently within the set budget., • To ensure all relevant equipment is in good working order and in compliance with Health and Safety Regulations., • To maintain Health and Safety records (including COSHH), • To induct new staff into their job duties and to train them to the required COSHH and Health and Safety standards., • To take personal responsibility in becoming fully aware of Health and Safety Policies in particular Fire Procedures, Control of Infection and COSHH., • To assist in ensuring the security of all residents and the premises through the observance of security procedures and the challenging of any strangers in the Home., • To participate in meetings and training events as required., • Act as positive role model for team members., • Commitment to own ongoing professional development. Policy and Development • Read and comply with the relevant policies and procedures., • Comply with the terms of the Confidentiality Agreement, using discretion and judgement as appropriate., • Contribute to developments in domestic cleaning procedures, standards and service provision., • Identify own training needs and attend any reasonable relevant training as may be required., • Supervise and train junior staff in domestic cleaning duties and ensuring they are compliant with the above regulations and policies. Health and Safety • Maintain and monitor appliances, surfaces, personal items and floors as per cleaning requirements and to ensure that the home is left in a clean and tidy state at all times., • Ensure domestic cleaning standards are maintained at all times., • Take personal responsibility in becoming fully aware of Health & Safety at Work Policies in particular Fire Procedures, Control of Infection, COSHH and Moving & Handling Policies., • In accordance with the current Health and Safety at Work Act, you have a responsibility to take reasonable care of your own safety and that of colleagues and the general public and must co-operate with the organisation in meeting the statutory requirements of the Act. External and Internal Contacts: • As an ambassador for the Company, treat all individuals in the workplace (including residents, colleagues, resident relatives, other workers, visiting professionals and members of the public) in a friendly, courteous and efficient manner as expected of a caring organisation., • Contribute to fostering a positive work environment both in the cleaning department and in the wider Home environment, in accordance with our Equality Policy and our Anti-Harassment and Bullying Policy. PERSON SPECIFICATION • GCSE Grade C in English, • Recent and relevant experience of domestic work for large numbers in a commercial setting. Experience of managing and motivating a team. Experience of providing service for clients who require clean items on a daily basis prioritisation is essential. Experience in carrying out and ensuring compliance with quality/compliance checks/ audits • Proficiency in spoken, written and aural English. Proficient numeracy skills. Knowledge of COSHH and Health and Safety regulations. • Define and communicate goals to motivate others to achieve them, lead by example, inspire confidence and respect and take action to achieve success, • Confidence, self-awareness and ability to make a positive impression on others, verbally and in writing so as to be clearly understood and make impact, • Desire and ability to demonstrate initiative, to think ahead and take prompt action to solve problems, complete tasks and seize opportunities, • Demonstrates energy, drive and stamina, is accountable in order to achieve results, prioritise, meet expectations and improves personal performance, • Desire and ability to encourage, coach and support and manage the effective performance of people and to develop them to meet requirements, • Respects others, listens, takes into account different feelings, opinions and motivations. Is trustworthy, acts with integrity and the ability to respond constructively toward others, is open minded, listens actively, • Desire and ability to work co-operatively within own Home and across the Care family, • Application of basic budgetary and commercial knowledge. Risk management, • Identifies problems, analyses information and delivers solutions, • Develops and or maintains catering knowledge and applies this in the catering context to deliver a quality service JBRP1_UKTJ

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