Buscar empleo: 101 ofertas de trabajo de embedded en Plymouth (diciembre 2025)

Interim Operations Manager

hace 5 días

Plymouth

Job Title: Operations Manager – Neighbourhood Services Reporting to: Head of Neighbourhood Services Direct Reports: Housing Officers, Assistant Housing Officers, Housing Administrators, Tenancy Sustainment Officers Location: Hybrid (UK-based) Contract Type: Permanent Hours: Full-time (flexibility required, including occasional evening/weekend work) About the Organisation We are a large social housing provider managing a diverse portfolio of general-needs homes across multiple communities. Our mission is to provide safe, secure, and affordable homes while building sustainable, thriving neighbourhoods. We are data-led, resident-focused, and committed to continuous improvement and partnership working. Role Purpose As Operations Manager – Neighbourhood Services, you will lead the day-to-day delivery of tenancy and neighbourhood management services across designated geographical patches. You will manage and develop a multi-disciplinary team, using performance data and resident insight to drive service improvements, enhance resident satisfaction, and create safe, cohesive communities. Working closely with the Head of Neighbourhood Services and a range of internal and external stakeholders, you will play a key role in shaping and delivering the strategic plan for neighbourhood services, with safeguarding, compliance, and resident-centred outcomes at the core. Key Responsibilities Service Delivery & Team Leadership • Lead, coach, and performance-manage a team of housing professionals to deliver a visible, consistent, and high-quality housing management service., • Ensure effective tenancy management, estate inspections, enforcement action, and resolution of anti-social behaviour in line with organisational standards and regulatory requirements., • Build strong partnerships with local authorities, police, support agencies, and community organisations to keep neighbourhoods safe and support vulnerable residents., • Use data, trend analysis, and resident insight to monitor performance, identify risks early, and implement improvement plans., • Embed a culture of evidence-based decision-making across the team., • Ensure services are inclusive, accessible, and responsive to diverse resident needs., • Proactively identify residents at risk of tenancy failure and coordinate early intervention with internal and external support services to prevent homelessness., • Lead or support the development and annual review of tenancy management policies and processes., • Implement a robust estate inspection framework to maintain clean, safe, and well-maintained neighbourhoods., • Promote community cohesion through resident engagement initiatives, events, and partnership projects., • Ensure full compliance with relevant housing legislation, regulatory consumer standards, data protection, and health & safety requirements., • Identify and manage safeguarding risks, escalating appropriately and working with specialist agencies., • Actively contribute to organisation-wide objectives as part of the wider management team., • Inspire and motivate teams to deliver excellence, providing clarity, support, and constructive challenge., • Champion equality, diversity, inclusion, and belonging in all areas of work., • Role-model resilience, accountability, and a solutions-focused approach., • Coach and develop team members, building capability and future leadership talent.

Trabajos embedded en PlymouthCrear alertas

Búsquedas de empleo más populares en Plymouth

Lugares de trabajo embedded más populares