Trabajos entry level customer service en ReadingCrear alertas

Receptionist – Temporary Cover 📍 Location: Reading 📅 Dates: Thursday 17th & Friday 18th September 💼 Position: Receptionist – Temporary Cover We are currently looking for an experienced Receptionist to provide temporary cover at a professional site based in Reading. About the Role You will be the first point of contact for visitors and guests, providing a warm, professional and welcoming reception service. Key Responsibilities • Greeting and welcoming visitors and guests, • Managing the reception desk and incoming enquiries, • Answering and directing telephone calls, • Signing visitors in and out, • Providing excellent customer service, • Assisting with general reception and administrative duties, • Maintaining a professional and welcoming reception area About You • Previous reception experience is essential, • Experience within a hotel, hospitality or similar customer-facing environment is a must, • Excellent communication and customer service skills, • Professional, friendly and well-presented, • Reliable and punctual, • Confident dealing with visitors, guests and staff, • Able to work independently and use your initiative If you are an experienced receptionist with a background in hotel or hospitality and are available on Thursday 17th and Friday 18th September, we would love to hear from you. Apply now with your CV and details of your availability.

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• Provide 1st line customer service logging and tracking faults on our salesforce from instigation through to resolution., • Co-ordinate engineer diaries effectively and efficiently, • Manage customer communications to arrange engineer breakdown and maintenance visits together with machine installations and collections., • Manage and process customer supplies, parts and consumable orders using Xero to create sales orders and delivery notes., • Generate quotes and correspondence for supplies and maintenance contracts to current and prospective customers., • Liaise and correspond with third party dealers and contract owners., • Update salesforce as required to support engineers and customers., • Manage customer queries, issues, and problems effectively and efficiently. · Assist with licensing and decommission of franking machines. · Assist with contract cancellation negotiations as required. · Shipping parts and supplies to customers and engineers. · Assisting in warehouse with shipping machines and admin tasks · Regularly update & maintain spreadsheets as required. · General Salesforce administration, including updating customer address, contact and phone number details. · Ordering and maintaining stock levels of engineer parts · Assist with logging and distributing all incoming sales enquiries and leads. · Assist as required with processing sales orders. • Arrange hotels and flights for engineers as required · Handle one off tasks and projects that may arise. Key Skills · Must be pro-active and show ability to resolve issues and find solutions. · Good administration, numeracy, and literary skills with a keen eye for detail · Experience of working within a customer services role not customer facing · Ability to follow policies and procedures. · Effective communication both oral and written. · Good understanding of UK geography and distribution of major towns and cities · Full PC literacy on Microsoft software packages · Salesforce and Xero experience preferable · Must have a can-do attitude and be able to work as part of a team.

BARISTA WANTED ☕️ Location: Select Car Leasing Stadium, Reading Position: Barista Job Type: Part-Time / Event Work We are looking for a friendly, reliable and enthusiastic Barista to join our catering team at the Select Car Leasing Stadium, home of Reading FC. The role will primarily involve working on Reading FC home matchdays, with opportunities to work at other events held at the stadium. The Role You will be responsible for: • Preparing and serving a range of coffees and hot drinks, • Operating professional coffee equipment, • Providing friendly and efficient customer service, • Taking customer orders and handling payments, • Keeping the coffee area clean, organised and well stocked, • Working efficiently during busy matchday periods, • Following food hygiene and health & safety procedures What We’re Looking For Previous barista or coffee shop experience is preferred, although training can be provided for the right person. We’re looking for someone who is: • Reliable and punctual, • Friendly and confident with customers, • Comfortable working in a fast-paced environment, • Able to work well as part of a team, • Available for Reading FC home fixtures and stadium events Working Hours Hours will vary depending on the stadium event schedule, with the majority of shifts taking place on matchdays, weekends and some evenings. Pay Competitive hourly rate – dependent on experience. This is a great opportunity for someone looking for flexible hospitality work in a busy stadium environment. Interested? Apply today with your name, contact details and a brief summary of any previous barista or hospitality experience.