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  • Housekeeping Supervisor
    Housekeeping Supervisor
    hace 21 horas
    Jornada completa
    London

    Summary: Housekeeping Supervisor is responsible for the operational management of all Housekeeping functions and may be assigned to manage accommodation area or assigned Public areas day/night or Crew area or Pool area. Housekeeping Supervisor possess a keen understanding of the importance of exceptional service to ensure complete guest and team satisfaction while providing strong leadership to all team members. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1) Responsible for meeting or exceeding all KPIs that are directly influenced by this role. a) Achieving ratings/targets that are set by the company. 2) Ensures ROYAL WAY, Safety, Environmental and other company policies and standards are consistently maintained. 3) Maintains constant front-of-house presence and utilizes the stateroom/suite inspection processes in accordance with company standard operating procedures. 4) Supervises all cleaning processes in the public/crew areas. Inspects cleaning preparation to maintain quality standards and sanitation regulations about public areas. Monitors the care, use and maintenance of all equipment, machinery, supplies, etc. 5) Directs, coaches, supports, supervises, and evaluates the performance of all direct reports. 6) Manages the assignment of duties, responsibilities, and workstations to his/her staff. 7) Observes and evaluates staff and work procedures to ensure quality standards and services are met. 8) Collaborates with the Executive Housekeeper to review the requirements of the day’s schedule, before briefing AHSK or HSKS 9) Will host a daily pre-shift meet with direct reports to review the upcoming day, any changes and/or revisions to programming based on itinerary, and weather conditions. 10) Will be responsible for auditing crew timecards, with the guidance of Housekeeping Manager 11) Attends meetings, training activities, courses and all other work related activities as required. 12) Responds to guest concerns in a considerate, professional, and positive manner by showing empathy and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction. 13) Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew with inquiries. 14) Responsible for Sanitation Logs and SQM Logs. 15) Perform inventories of linen, amenities etc. once a month or as often as needed. 16) Conduct /oversee on-the-job training with new hire subordinates or employees on cross training. 17) Responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment. 18) Creates and submits requisitions, views requisition estimates for product replacements, supplies, purchases, etc. and forwards to the Executive Housekeeper for final approval. 19) Conducts constant workstations/locker inspection to ensure items are correctly stored to minimize deterioration and waste. 20) Provides first line supervision to ensure speed and accuracy of services in accordance with The Royal Way.

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  • Food Handler
    Food Handler
    hace 1 día
    £12.75–£13 por hora
    Jornada completa
    Chalk Farm, Camden

    Food Processing Operative – Smoked Salmon Factory Location: Chalk Farm, NW1 Working Hours: • Monday to Friday, • 4:30am – 12:30pm (6 or 8 hour shift) We are looking for a reliable and hardworking Food Processing Operative to join our smoked salmon production team in Chalk Farm, NW1. This is a fast-paced role within a food manufacturing environment where quality, hygiene, and teamwork are essential. Key Responsibilities • Trim, clean, debone and package smoked salmon., • Maintain cleanliness and sanitation of work areas in accordance with food safety regulations., • Accurately weigh products to ensure correct dispatch quantities., • Support other areas of production as required., • Maintain high standards of food safety, hygiene and quality at all times. Requirements • Basic English language skills., • Valid passport or other acceptable ID with the legal right to work in the UK., • Previous experience in food production or manufacturing, including knife skills., • Positive attitude and ability to work well within a team., • Strong attention to detail and commitment to maintaining high hygiene standards., • Physically fit and able to stand for long periods and carry out manual handling duties., • Reliable and punctual. Application Requirements Your CV must include: • Full residential address., • Postcode. To help ensure this role is suitable for you, please answer the following questions with your application: 1. What is your postcode?, 2. How do you plan to travel to and from our factory in Chalk Farm, NW1?, 3. What is your estimated journey time?, 4. Which shift are you applying for?, 5. Can you reliably attend work at 4.30am Monday to Friday? Applications that do not include the requested information may not be considered.

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  • Assistant Housekeeping Manager
    Assistant Housekeeping Manager
    hace 5 días
    Jornada completa
    London

    Summary: As part of the Housekeeping team, the Assistant Housekeeping Manager is proactively anticipating every guest’s needs and expectations. Assistant Housekeeping Manager must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, he/she is held fully accountable for the quality of their guests’ experience in Staterooms and public areas. Furthermore, Assistant Housekeeping Manager is responsible for the operational management of all Housekeeping functions for top suites/lofts, assigned decks and daily operational aspects and the cleaning activities of public/crew areas including the pool deck. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Responsible for meeting or exceeding all KPIs that are directly influenced by this role. 2. Ensures ROYAL WAY, Safety, Environmental and other company policies and standards are consistently maintained. 3. Maintains constant front-of-house presence and utilizes the stateroom/suite inspection processes in accordance with company standard operating procedures. 4. Ensures staterooms/suites and Lofts (Oasis/Quantum class only) are maintained to brand standards, including cleanliness, maintenance, presentation, collateral, and general set up standards for daytime and evening/turndown service. 5. Oversees the Bell station during peak times and when scheduled in accordance with company standard operating procedures. Ensures feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. 6. Supervises all cleaning processes in the public/crew areas and at the Pool Deck. Inspects cleaning preparation to maintain quality standards and sanitation regulations about public areas. Monitors the care, use and maintenance of all equipment, machinery, supplies, etc. 7. Works in conjunction with Housekeeping Manager to Supervise and monitor luggage handling process for smooth Embarkation and Disembarkation process. 8. Directs, coaches, supports, supervises, and evaluates (in conjunction with the Assistance Executive Housekeeper/ Executive Housekeeper) the performance of all direct reports. 9. Manages the assignment of duties, responsibilities, and workstations to his/her staff. Observes and evaluates staff and work procedures to ensure quality standards and services are met. 10. Presents any overtime needs to Executive Housekeeper for a final approval. 11. Collaborates with the Housekeeping Manager and Executive Housekeeper to review the requirements of the day’s schedule. 12. Provides prompt inputs/ feedback to Housekeeping Administrator to update the guest log. To ensure all guest issues are recorded and resolved in a timely manner. 13. Will host a daily pre-shift meet with direct reports to review the upcoming day, any changes and/or revisions to programming based on itinerary, and weather conditions. 14. Will be responsible for auditing crew timecards. 15. Attends meetings, training activities, courses and all other work-related activities as required. 16. Is responsible for conducting daily inspections in the areas assigned. 17. Is responsible for filling out performance evaluations. 18. Responds to guest concerns in a considerate, professional, and positive manner by showing empathy and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction. 19. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew with inquiries. 20. Responsible for Sanitation Logs and SQM Logs. 21. Achieving ratings/targets that are set by the company. 22. Perform inventories of linen, amenities etc. once a month or as often as needed. 23. Conduct /oversee on-the-job trainings with new hire subordinates or employees on cross training. 24. Responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment. 25. Creates and submits requisitions, views requisition estimates for product replacements, supplies, purchases, etc. and forwards to the Executive Housekeeper for final approval. 26. Conducts constant workstations/locker inspection to ensure items are correctly stored to minimize deterioration and waste. 27. Provides first line supervision to ensure speed and accuracy of services in accordance with The Royal Way.

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  • Senior Sous Chef
    Senior Sous Chef
    hace 5 días
    £55000–£60000 anual
    Jornada completa
    London

    In our kitchens as a Senior Sous Chef you'll turn the freshest of the British produce into beautifully presented dishes. We can help with training, flexible hours and giving you a work-life balance. Passion is the main ingredient we look for in all our kitchens. EPIC PERKS: • Flexible working hours available, • Share of service charge, • 50% discount for you + 5 friends at any of our venues!, • Your birthday lunch is on us, • Generous employee referral scheme - work with your friends!, • Money off your shopping at many high street stores, • Apprenticeship schemes to learn while you work, • Access to Wagestream for better money management, • Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program, • Group wide Learning and Development opportunities WHAT YOU'LL NEED • 2 years + experience in a similar role in a high quality kitchen, • Willingness for progression to the next step within back-of-house operation, • Ability to contribute to menus developments, recipes and their specs, • Knowledge of FS and HS regulations and of most common HR practices, • Experience with staff training and development, • Experience with ordering and stock and cost margins control WORK SOMEWHERE EPIC We are a London-based hospitality group of brave, bold and beautiful venues and sport bars. We're growing bigger, and we have lots of opportunities for you to progress with us. Join us and live by our EPIC values of Excellence, Passion, Integrity and Challenge. ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. The hourly rate shown is the addition of base rate and service charge, which is distributed to all staff through a Tronc Point system. We cannot guarantee an exact amount, but it is an historical estimate. If you are interested in being our new Senior Sous Chef please click apply!

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  • Waiter / Waitress
    Waiter / Waitress
    hace 7 días
    £12.71–£15 por hora
    Jornada completa
    London

    We're looking for a Waiter Waitress to be remembered for creating great experiences. If you are charismatic, love interacting with guests, and passionate about what you do, then we want you to be our next Waiter Waitress! Join our team and build a career by taking advantage of our learning and development opportunities. EPIC PERKS: Flexible working hours available Share of service charge 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends! Money off your shopping at many high street stores Apprenticeship schemes to learn while you work Access to Wagestream for better money management Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program Group wide Learning and Development opportunities WHAT YOU'LL NEED Waiter Waitress experience in a similar high-end venue Good level of English and comfortable with guest interaction WORK SOMEWHERE EPIC We are a London-based hospitality group of brave, bold and beautiful venues and sport bars. We're growing bigger, and we have lots of opportunities for you to progress with us. Join us and live by our EPIC values of Excellence, Passion, Integrity and Challenge. ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. The hourly rate shown is the addition of base rate and service charge, which is distributed to all staff through a Tronc Point system. We cannot guarantee an exact amount, but it is an historical estimate. If you are interested in being our new Waiter Waitress please click apply!

    ¡Incorporación inmediata!
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  • Project Coordinator
    Project Coordinator
    hace 2 meses
    £30000–£32000 anual
    Jornada completa
    Hendon, London

    Construction Project Coordinator / Administrator Location: Hendon, NW4 Type: Full-time, Monday to Friday, 9am – 5pm Salary: £30,000-£32,000 Start: May 2026 We are a growing construction contractor based in Hendon, NW4, delivering residential projects across London. We are looking for a capable and driven Construction Project Coordinator / Administrator to take ownership of projects from inception through to completion. Who We Want to Hear From We are looking for someone with proven experience in construction coordination, administration, estimating, procurement, or a built environment role. If the following sounds like you, we want to see your CV: • You are comfortable taking ownership of tasks and seeing them through to completion, • You are confident, reliable, and take your responsibilities seriously, • You can work independently, proactive and solution-focused when faced with new challenges, • Organised with strong attention to detail and take pride in the quality of your work, • Self-motivated and comfortable working in a small, busy team Key Responsibilities • Support the director with day-to-day office administration including correspondence, document control, filing, and general office tasks, • Prepare tender documentation and support bid submissions, • Extract material requirements from technical drawings and develop accurate project cost estimates, • Managing communications professionally with clients, architects, and Building control and resolving queries in a timely manner, • Build and maintain internal templates, trackers, and systems, • Manage project documentation, progress reports and valuation What We Offer • £30,000 – £32,000 per annum, • 28 days holiday including bank holidays, • Monday to Friday 9am – 5pm, • New company laptop and mobile phone provided, • Modern, spacious office environment, • Company pension and sick-pay, • Salary reviewed on successful completion of probation, • Performance bonuses, • Supportive, close-knit team environment in a growing business

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  • Carpenter
    Carpenter
    hace 2 meses
    £30000–£34000 anual
    Jornada completa
    Harrow

    Duties and Responsibilities: • Follow specific measurements and instructions detailed in blueprints., • Accurately measure, cut, and shape wood, plastic, and other materials., • Build frameworks, including walls, floors, and doorframes., • Install doors, windows, cabinetry, and moulding., • Inspect existing structures and fixtures for damage and make necessary repairs., • Use different types of materials including wood, plywood, wallboard, and insulation., • Ensure that all work is performed in accordance with local building codes and regulations., • Adhere to safety protocols and guidelines to maintain a safe work environment., • Communicate effectively with project managers, clients, and team members., • Perform regular maintenance on tools and report any issues or malfunctions., • Estimate the time and labour required to complete tasks., • Stay updated on new materials, tools, and techniques in carpentry. Skills/Qualifications/Experience: • Precision in measurements and cuts is crucial., • Carpentry often involves heavy lifting and prolonged periods of standing, climbing, and bending., • Ability to identify and fix issues that arise during construction., • Basic math for measuring and calculating dimensions and costs., • Skilful use of hand and power tools., • Ability to visualize and create aesthetically pleasing structures., • Relevant Bachelor’s or Master’s degree.

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