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  • Festival Unit Manager
    Festival Unit Manager
    hace 2 días
    £16–£19 por hora
    Jornada completa
    London

    DOME creates exciting, high-energy places where people come together, spanning nationwide festivals, meanwhile spaces on the Southbank, pop-ups, catering, and events across London, alongside our two Truffle Burger restaurants in central London. We design, deliver, and operate vibrant, food-led destinations, working with our own in-house brands and a curated network of national and international partners. Our brands are quick-service and crowd-led, known for decadent, delicious and creative menus. By bringing together independent concepts under one roof, we create memorable, high-impact experiences that activate spaces and attract diverse audiences. In the Summer season we take some mega teams on the road across the UK, from Scotland down to the Isle of Wight, who run experience-led food halls with our 6 in-house brands, at some of the country's biggest and best-loved music festivals. What starts in London's street-food scene becomes a full season of life on the road along-side 150 team members --- moving city to city, building buzzing food spaces, and delivering high-energy service to huge crowds. Festival life is intense and fast-paced, with long shifts, big volumes, and high standards, but it's also hugely rewarding. You'll live and work closely with your team all summer, sharing camps, late nights, headline artists, crew access, and the kind of moments and friendships that only come from doing something memorable together. It's hard work, high adrenaline, and completely unforgettable --- a season you'll always talk about long after the last show and service ends. As we continue to operate multiple high-volume food units at festivals across the UK, we're looking for experienced, hands-on Unit Managers to take full ownership of their brand and unit. This role is key to keeping things running smoothly day to day --- leading teams of 6, maintaining standards, and ensuring great food and service in intense, fast-paced festival environments. We're looking for: You're an energetic and experienced festival Unit, kiosk or concession manager with a background in fast paced hospitality, street food, festivals or quick service dining. You love leading, inspiring and motivating teams through the most energy fuelled shifts and take pride in running your unit to the highest standards. Hands-on and unstoppable- you embrace busy days and the excitement of life on the road, working closely with a close-knit team to deliver unforgettable festival experiences across the UK. • Running the day-to-day operation of a festival food unit, including setup, service, and close-down, • Leading, supporting, and motivating your team to deliver consistent food quality and service, • Managing stock, ordering, wastage, and costs in line with targets, • Building and managing rotas, staffing levels, and day-to-day people issues, • Working closely with operations, warehouse, and build/break teams to manage stock and equipment, • Reporting weekly on performance, costs, people, compliance, and upcoming needs What we offer: • Permanent, full-time roles with development plans to build experience, confidence and a career within festival operations, • Performance based bonuses, • Regularly arranged social occasions, • Employee Assistance Programme - free therapy sessions and financial support, • Slick and fun online and in-person training with rewards for learning and growing, • Regular 1-2-1 time with your manager for good things and challenges, • Festival starter pack - camping equipment, uniform, essentials and more, • Access to some of the biggest and best festivals in the UK, • A creative, ambitious and collaborative environment, • Seriously experienced team - with lots of support and knowledge to soak up, • Work with some well known international guest residents at pop-ups, • Opportunity to build experience and exposure with events, catering, festivals, pop-ups or restaurants, with one team.

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  • Barista Supervisor
    Barista Supervisor
    hace 1 mes
    £14668 anual
    Jornada parcial
    Bromley

    Social Enterprise Coordinator 16 hours per week, Thu-Fri Fixed Term (until October 2 2026) £14,668 per year (£34,379 full time equivalent) Location: Bromley High Street Market Square & Training Centre/Lodge Purpose of the Job: You will coordinate Bromley Mencap’s emerging Social Enterprise pilot, a market‑stall‑based microenterprise cluster (coffee, plants, bikes) designed to create meaningful, structured work experience for adults with learning disabilities, difficulties and neurodiverse conditions. Working two days per week on site, you will lead the full operational cycle: vehicle loading, transport, market setup, supervision of trainee shifts, customer service, cash‑up, and safe pack‑down. You will ensure the pilot delivers high‑quality, person‑centred work experience aligned with the project model, while generating strong social value, generating sales and ancillary service enquiries. You will act as the on-site co-ordinator, job coach and operational lead, ensuring the stall runs safely, efficiently and in line with Bromley Mencap’s values. Main Duties: • Lead full operational day (09:00 - 17:00) including loading, transport, setup, trading, pack down and return., • Set up microenterprise stations (coffee, plants, bikes) and ensure all equipment is safe and functional., • Manage EPOS terminal, float, stock levels and daily consumables. - Conduct safety checks (marquee stability, temperature logs, equipment checks)., • Ensure branding, signage and customer facing materials are displayed professionally., • Supervise 2-4 disabled trainees per day across rotating AM & PM shifts., • Provide structured, confidence‑building coaching in customer service, task rotation, microenterprise skills and workplace behaviours., • Deliver clear briefings at the start of each shift and support smooth changeovers., • Promote independence while ensuring safety, dignity and person‑centred practice. Model high‑quality customer interactions and support trainees to use scripts., • Support volunteers to deliver coffee & drinks service, plant sales and display management and bike sales., • Ensure all microenterprise activities meet safety, hygiene and quality standards., • Identify opportunities to cross‑sell or promote ancillary services (barista training, event catering, garden maintenance, bike repair sessions)., • Provide warm, inclusive customer service that reflects Bromley Mencap values., • Promote the social mission of the enterprise to build community buy in., • Capture enquiries for ancillary services such as barista training, events catering, and off market bookings., • Build positive relationships with market organisers, neighbouring traders and local partners., • Work closely with Employment Services, The Lodge and Training Centre staff to ensure smooth referrals and progression. Other Duties: • To comply with safe working practices as outlined in Bromley Mencap policies and take reasonable care for your own health and safety and that of others who may be affected by acts or omissions at work., • To report any accidents, incidents or near misses as soon as reasonably practicable., • To comply with GDPR guidance as outlined in Bromley Mencap policy and report any breaches as soon as reasonably practicable., • To be aware of and adhere to Bromley Mencap policies at all times., • To take part in progress/performance reviews throughout the year., • To cooperate with other departments to achieve good outcomes for our members., • To attend training courses and complete online training modules as required to meet the requirements of the post., • To take responsibility for own personal development, seeking out opportunities to learn new skills., • To undertake any other duties as requested by management which are reasonably deemed to be within the scope of the role or necessary for the smooth running of the centre., • To apply the Bromley Mencap values and behaviours to every aspect of the role at all times., • To protect and enhance the interests and reputation of Bromley Mencap internally and externally., • To commit to, and uphold, the organisational values in all aspects of your work. Person Specification: • Essential Evidence of CPD relevant to supported employment, social enterprise, community engagement or disability inclusion., • Level 2 Food Hygiene (or willingness to obtain)., • Experience supporting adults with learning disabilities, difficulties or neurodiverse conditions., • Experience in community‑facing roles, retail, hospitality, microenterprise or market trading., • Experience supervising small groups or delivering structured activities., • Experience maintaining safety, quality and customer service standards., • Understanding of person‑centred practice, reasonable adjustments and inclusive workplaces., • Awareness of food hygiene, basic retail operations and customer service principles., • Understanding of safeguarding and health & safety in community settings., • Strong organisational skills and ability to run a full operational day independently., • Confident supervising disabled adults and delivering on‑the‑spot coaching., • Strong communication and customer service skills., • Ability to manage cash/EPOS, stock and daily reporting., • Able to identify risks early and maintain a safe environment. Empathetic, patient and committed to inclusion., • Motivating, proactive and confident working in public settings., • Calm under pressure with a solution‑focused mindset., • Reliable, organised and able to work independently., • Ability to travel independently to Bromley Market from the Lodge (Rutland House) and Training Centre., • Willingness to work outdoors in varying weather., • Enhanced DBS required., • Full UK driving licence required (for transport)., • Flexibility to support occasional events Reports to: Employment Services Manager You will coordinate Bromley Mencap’s emerging Social Enterprise pilot, a market stall based microenterprise cluster (coffee, plants, bikes) designed to create meaningful, structured work experience for adults with learning disabilities, difficulties and neurodiverse conditions. Working two days per week on site, you will lead the full operational cycle: vehicle loading, transport, market setup, supervision of trainee shifts, customer service, cash up, and safe pack down. You will ensure the pilot delivers high quality, person centred work experience aligned with the project model, while generating strong social value, generating sales and ancillary service enquiries. You will act as the on-site co-ordinator, job coach and operational lead, ensuring the stall runs safely, efficiently and in line with Bromley Mencap’s values. Application process closes on Monday 23rd March 2026 with interviews commencing Monday 30th & Tuesday 31st March and Wednesday 1st April 2026 for an immediate start.

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