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About us Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce. Summary of role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waitress/Waiter to join our team. The right Waiter uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. · To provide a quick and efficient service. · To provide a friendly, courteous, and professional service, always. · To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene. · To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to. · Meet and greet guests to their tables. · Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings. · To clear and reset tables after guests leave. · Inform guests about our specials and any dishes or drinks that we are currently promoting. · Up-sell in both food and beverages. · Take accurate food and drinks orders and communicate efficiently with the kitchen and managers. · Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager. · Arrange table settings and always maintain a clean and tidy section. · Deliver bills and collect payments accurately. · Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant. · Follow all relevant Health and Safety regulations and policies. · Provide excellent customer service to guests. · Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards. ** Benefits** - Cycle to work scheme - Meals - Company pension scheme - Team events
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Our Floor Team is key to the execution of our competitive socializing experience and the Food & Beverage delivery in a fast paced exciting environment. You will work closely with the kitchen and bar team to deliver exceptional standards of service. We are looking for highly motivated servers that have a desire to be trained and upskill themselves, or even become future leaders of our business. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve preparation for general service, setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. We are looking for a self-driven individual that strives for excellence. Ideally with some experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities - Serving food and beverage in a professional manner with high level of customer service - Perfect execution of our service wheel - Checking with guests to ensure they are enjoying their food and drinks - Presenting our F&B Kiosk and show the guests how to use it - Cooperate and communicate effectively with bar, host and kitchen staff in a calm and professional manner - Always strive towards best customer satisfaction - Execution of private and corporate events - Committing drink & food specifications to memory - Understanding of our technology - Communicating the business and technology to our guests - Maintaining H&S expectations - Making incredible recommendations based on your knowledge and training - Setting up for service - Completing curriculum of the Clayers Academy - Be a brand champion maintaining expectations and delivery at all times Skills and desired qualifications - Able to demonstrate excellent communication skills - Able to work under pressure - Passionate about the food & beverage industry. - Experience in a high volume bar or restaurant is preferred but not essential. - 1 years of experience in the hospitality industry - Demonstrate an interest and drive for the hospitality industry - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experience - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and client - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.35 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
Opportunity become a Team Leader / Supervisor! Come and join our Burrito Kitchen team. Shifts start 6am most days Come join our Burrito Kitchen store inside Tesco supermarkets, we are looking for people who can work as part of a team helping make bake all our pastries, prepare our salad bar, and our delicious burritos. Manage a team, remain calm under pressure, being in charge or all food safety policies, placing orders and always keeping our brand standards We pay monthly into your bank account
About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit. Job Description: We are seeking an enthusiastic and experienced Assistant Manager. You will fully support and assist the Store Manager, making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a high-profile location. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: Leadership & Team Management: - Support the Store Manager in leading, training, and developing your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager, responsible for the smooth running of the shop, managing the team and raising any issues Operational Management: - Support the Store Manager in all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. - Compliance & Safety: - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Shift Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. Benefits: - Competitive hourly rate: £14.80 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike.
About the job This is a full time permanent position, based in either London, United Kingdom (TAL UK Corporate Office) or Levallois Perret, Paris, France (TAL France Corporate Office). Due to the nature of the role across Europe, language proficiency in English and French is required. Additional European languages are highly desirable. The Ascott Limited's business in Europe is evolving and we are looking for a cluster level Food & Beverage Director covering the scope of our cluster operations in Europe. Our portfolio has a majority of serviced apartments and we are increasing the number of full service hotels within our operation. We are seeking an individual that thrives under constant change, has a diverse and strong F&B background (Europe and or Globally required) and has knowledge and eye for the details but has evolved to a more influence/leader. You will report to the Regional General Manager, Operations Europe, part of the business operations management team (Area and City Managers), alongside the Operations Excellence team driving the evolution of our F&B Offering across various brands and 3-, 4- and 5- star segments. The Food & Beverage Director, Europe will be responsible for: Development and implementation of strategic plans for F&B Operations aligned to Ascott's global goals & objectives Propose and steer the evolution of F&B offerings to meet the diverse requirements of the groups brands and property market segments Provide functional support to Property Managers (our Hotel General Manager's and Residence Manager's) with their day-to-day F&B operations, with focus on high standards of service, quality and efficiency, pushing for best practice Mentor and support the development of a high-performing F&B team fostering a culture of continuous improvement, working with stakeholders on learning & development plans for F&B staff Support with budgets, forecasts and financial performance, guiding revenue growth and cost efficiency Ensure F&B operations have compliance with local regulations, health & safety standards and company policies Lead with exceptional guest experiences by maintaining high standards of food quality service Establish and maintain strong relationships with vendors and suppliers, support with contract negotiating (lead by Procurement) and ensuring quality and cost-effectiveness Collaborate with cluster and global departments including Brand & Marketing, Sales, Human Resources and Operations to ensure cohesive and integrated strategies. Contribute to F&B group committee lead with global HQ To be successful in the role of Food & Beverage Director, Europe, we require: A minimum of 3 years in senior F&B management roles, preferably within a multi-country or regional context Experience with multiple brand segments (3-star, 4-star, 5-star, lifestyle) is highly desirable Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Advanced degree or relevant certifications are a plus In-depth knowledge of the European F&B market, including trends, regulations, and consumer preferences Possesses a creative and innovative mindset with a demonstrated understanding of brand differentiation and positioning. Strong leadership, communication, and interpersonal skills that align to a global business with proven ability to support complex operations and drive performance Proficiency in English and French is required. Additional European languages are highly desirable Flexibility for frequent business travel across Europe Working with us (if you will be based in London) provides the following benefits to you: Genuine career opportunities within our business with valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work at the office to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme to support your wellbeing Employee Recognition Awards and company/team events Following the probation period, access to Private Medical Insurance and our Europe staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us The Ascott Limited UK Corporate Office is a management company/support office for The Ascott Limited’s portfolio in Europe. At , we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Employer: Ascott Hospitality Management (UK) Limited Required skills: POS Systems, Inventory Management, Training Experience, Fast-Paced Experience, Fluent in English, Food Safety, Microsoft Office, Fluent in French, Point of Sale, Social Media, Culinary Degree/Training, Training in Mixology, Temperature Control Discussed at venue Department: F&B Management About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Job Summary We seek a dedicated and experienced Shift Manager to oversee operations in our dynamic restaurant environment. The ideal candidate will possess strong leadership skills and a passion for culinary excellence, ensuring that our team delivers exceptional service and maintains high food safety standards. As a Shift Manager, you will be crucial in supervising staff, managing daily operations, and fostering a positive work atmosphere. Responsibilities - Supervise and lead a team of staff members during shifts, ensuring efficient operations and high-quality service. - Oversee food preparation processes, ensuring adherence to food safety regulations and culinary standards. - Manage inventory levels and assist with ordering supplies as needed to maintain operational efficiency. - Train new employees on company policies, procedures, and best practices in food preparation and customer service. - Handle customer inquiries and complaints promptly, ensuring satisfaction and maintaining the establishment's reputation. - Collaborate with other managers to implement strategies for improving service quality and operational efficiency. - Maintain cleanliness and organisation of work areas in accordance with health and safety regulations. Skills - Proven leadership abilities with experience in team management within the restaurant industry. - Strong knowledge of culinary practices, food safety standards, and food preparation techniques. - Excellent supervisory skills with the ability to motivate and guide staff effectively. - skills is an advantage, enhancing the overall guest experience. - Exceptional communication skills, both verbal and written, to interact effectively with team members and customers. - Ability to work under pressure in a fast-paced environment while maintaining attention to detail. - A proactive approach to problem-solving with strong organisational skills. Join our team as a Shift Manager where you can make a significant impact on our operations while developing your career in the hospitality industry! Job Types: Full-time, Permanent ** Pay: £12.50-£18.00 per hour** ** Expected hours: No less than 35 per week** ** Additional pay: Tips** Benefits: Company pension Discounted or free food Employee discount Schedule: Day shift / Night shift Saturday availability Sunday Closed Ability to commute/relocate: Old Street EC1V 9HL: reliably commute or plan to relocate before starting work (preferred) Work Location: In person Expected start date: 15/04/2025
About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit. Job Description: We are seeking an enthusiastic and experienced Team Leader . You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: - Leadership & Team Management: - Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. ** Operational Management:** - Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** - Proven experience as a Team Leader/Supervisor, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. ** Benefits:** - Competitive hourly rate: £13.80 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. Other Details: - Experience: Required. - Languages: English required. - Employment: Full-time. - Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike.
The "preamble" Before we get started on the usual jargon about how good we are, let's be real about this. We've got a pretty nice vibe here and we do genuinely care about hiring great people and treating them well so that they will stay and grow with us, but as most hospitality businesses know, we can't offer you a sweet little Monday to Friday gig with a million posh perks (like big banks do!). As much s we would love to.... We're lucky to have a very decent owner, 3 pretty cool locations, and a nice team of humans who are here to provide an amazing service to our guests first and foremost, and also to have a great time working with a solid team. Now, who would choose a bank over that?! Right, now to the usual... Who are we? A cultural landmark with a rich history in music and film, Olympic Studios has been lovingly restored back to film as an independently owned, boutique three-screen cinema with a buzzy Café & Dining room on the ground floor, and private Members Club upstairs. ** What are we looking for?** We are looking for a motivated, versatile and experienced Chef de Partie to join our busy kitchen, delivering a modern European menu to both upstairs members’ club and the cafe and bistro on the ground floor. What will you be doing day to day? · Working with the Head Chef and the kitchen team to maintain high standards in the quality of food both in its flavour, preparation and its presentation · Ensuring that each dishes is prepared and cooked with pride, according to our standards · Working as part of a great team to ensure a smooth and high-quality service in a supportive environment · Training, guiding and and mentoring other junior chefs (DCDP and Commis chefs) · Maintain a detailed knowledge of the full menu and be able to explain dish descriptions/allergens · Ensuring stock is rotated and labelled correctly within your sections · Ensure your work areas/spaces are clean at all times · Assist filling out daily due diligence checks and checklists to assist your team in subsequent services · Making sure all checklists and cleaning rotas are adhered to · Working in all areas of the kitchen depending on the daily needs Preparation of a whole range of food but with a particular emphasis on pastry · To observe all Company Food Hygiene and Health and Safety policies in line with required food safety standards · To assist the Head Chef, to check the completeness of all food and kitchen equipment sent to each function · To assist the Head Chef to check the completeness of all suppliers’ deliveries and the correctness of their invoices · To set out, maintain and monitor high standards of cooking and presentation · Ensuring that all completed food is correctly wrapped, labelled, and put in out-fridge for each event · To ensure that all completed jobs are fully checked off before it leaves the unit · To work closely with Head Chef and other chefs at each event to ensure that the function runs smoothly · To liaise and work closely with the Café and Restaurant teams What we are looking for (if you do not fill all of these criteria, we may still have opportunities for you) · A minimum of 2 years’ experience as a Chef · Great knowledge on health and safety, especially food safety · Willingness to play a key part in a well performing team · Ability to work under pressure in a fast-paced environment · Commitment and drive · The ability to attend and undertake all required training · A genuine passion for food · Confident communication skills · Attention to detail How can you apply? What do we offer? · Staff cinema screenings and free cinema tickets (see? this is unique!) · Discounted dining (we would expect nothing less) · A really (honestly) great and supportive Head Chef (not a scary one) · Career progression (as expected) · 28 days holiday (we wish we could offer more) · Cycle to work scheme (the usual jargon- look, we're trying to improve at least!!!)
Virtually 1 minute from Paddington Station. Chefs are needed at all levels. Annual Salary Starts from £ 25.500 to £ 40. 000 Competitive Salary. Bistro Grill background chefs are needed. We are looking for talented chefs to join our Bistro Grill Restaurant. Weekend availability is required. Proven experience in creating deliciousness and understanding of Bistro trends and flavours. Collaborate with the culinary team to create new recipes and explore seasonal ingredients. Preparing, cooking and plating up to the highest standards. Enforce strict food safety and hygiene standards in the kitchen. Follow all relevant Health and Safety regulations and policies. Ability to multi-task, remain calm and keep up in a fast-paced environment. Ability to work in a fast-paced environment and handle busy periods with grace. Keep workspace clean and organised. To respect the Allergen standards laid out by the law. Ability to thrive in a fast-paced setting. Team-oriented and positive approach. At least 2 years of experience is required. Holiday pay. Private Pension Scheme contribution. Up to 50% off dining in all our restaurants All applicants must have a valid visa and be eligible to work in the UK.
Job Summary - We are seeking a dedicated and enthusiastic Hospitality Assistant to join our clients team who are a Global Leader in Insurance The role: - Monday to Friday, 40 hours per week. Hours mainly between 7:00 to 18:00, sometimes slightly later depending on events. Duties: - The primary purpose of this role is to ensure a warm and professional welcome for all visitors. - You'll also provide top-notch hospitality services for meetings and events within a corporate environment. Your key responsibilities include greeting visitors and making everyone feel welcome and attended to. - You'll be responsible for keeping all service areas set up to the required standard. Additionally, you'll handle catering services for breakfast, lunch, and events. You'll ensure that all meeting rooms are up to standard in accordance with meeting room requirements. - Providing excellent customer service and maintaining premium standards are essential aspects of this role. - You'll work closely with the team to ensure efficient and effective service delivery. A friendly and helpful attitude towards employees and visitors is crucial. Maintaining hospitality areas in a clean and tidy condition, in line with the company’s Hygiene, Health, and Safety policies, is also part of the job. - You'll assist with the preparation and serving of all hospitality and beverages, ensuring great customer service at all times. You must follow company hygiene and safety policies and adhere to COSHH, Food Safety, and Health & Safety regulations. Requirements: - Previous experience in a corporate hospitality sector. - Strong interpersonal skills with the ability to communicate effectively with both guests and team members. - Ability to work flexible hours, including evenings and weekends as required by the business needs.
Payroll Officer - JKS Head Office Salary - up to £45,000 per annum Schedule - Full Time Experience - Previous experience as a Payroll Officer/ Assistant within Hospitality JKS Restaurants are seeking a Payroll Officer to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Payroll Officer looking for a new role in an award winning, critically acclaimed group. The Role Reporting to the Financial Controller, the Payroll Officer will be responsible for overseeing all aspects of payroll processing, ensuring accuracy, compliance, and efficiency so every employee gets paid correctly and in a timely manner. This role requires strong analytical skills, a deep understanding of payroll principles, and exceptional attention to detail. The ideal candidate will have a strong background in payroll administration, hospitality experience and excellent communication skills. Key Responsibilities: Payroll Processing Execute end-to-end monthly payroll processing. Ensure all payroll changes in salaries and tronc are up to date. Prepare and analyse tronc notes and spreadsheets. Assist with end of payroll reporting. Process court orders and make corresponding deductions. Ensure accurate recording and management of holidays and absences. Reporting and Analysis Ensure rotas are completed on a weekly basis and help prepare weekly staff costs reports. Reconcile monthly payroll to weekly rotas, providing analysis behind the variances to the Finance Team for monthly management reporting. Report to management on payroll issues and changes. Prepare and maintain monthly tronc reports. Liaise with HR and Operations teams regarding any ad hoc payroll changes and deductions. Ensure accurate generation of reports such as P60s, P45s, etc. Audit and Reconciliation Work with the Financial Controller to first design and implement, then conduct regular internal audits to ensure accuracy in payroll records. Reconcile discrepancies and collaborate with relevant departments to resolve issues promptly. Compliance Management Ensure statutory payments are processed correctly and compliance with all payroll tax regulations. Stay up-to-date on UK payroll and tax law changes. Help implement the new tronc legislation policy and assist with monthly reports and queries from employees. Assist with preparation of P11Ds. Assist with ONS surveys and HMRC queries. Maintain compliance with National Minimum Wage Legislation. Maintain records to comply with auditors and government legislation. Communication and Support Serve as the key point of contact for payroll-related queries from employees. Offer managers guidance and assistance in understanding payroll policies and procedures. Administer S4 and Paycircle HR and Payroll systems. Liaise with external providers to maintain positive relationships The ideal candidate will have: Proven experience as Payroll Officer/ Assistant or similar role in hospitality. In-depth knowledge of payroll processes, regulations and compliance standards. Essential understanding of HR policies and processes related to Payroll. Great attention to detail and able to maintain high level of accuracy in their work. Strong analytical and problem-solving skills. Proven ability to work in a fast-paced environment. Proficient Excel skills. Excellent communication and interpersonal skills with the ability to collaborate effectively across departments. High level of integrity and ability to handle confidential information with discretion
Job Title: Branch Manager About the brand: At Mammy Pancake, we believe that the best egg puffs should be available everywhere. With shops currently across Hong Kong and Taiwan, we are proud to announce the opening of our first UK store! Join Mammy Pancake, a brand originating from Hong Kong committed to popularising traditional egg puffs. Collaborating with both local and global partners, we meticulously select premium ingredients to craft innovative renditions of this beloved Hong Kong delicacy. About the job: As the Branch Manager, you will play a pivotal role in launching and leading our first UK store. You will be responsible for overseeing all aspects of the store’s operations, ensuring a seamless experience for both customers and staff. Your leadership will be essential in upholding Mammy Pancake’s high standards of quality, service, and efficiency. This position offers a unique opportunity to shape the success of our brand in a new market and to be a key part of our expansion journey. Role and Responsibilities: - Oversee day-to-day operations of the store, ensuring the smooth functioning of all aspects, including the kitchen, dining area, and customer service. - Staff Supervision: Recruit, train, and supervise restaurant staff to deliver excellent customer service and maintain high standards of cleanliness and efficiency. - Financial Management: Prepare and manage budgets, analyse financial reports, and implement cost-control measures to optimise profitability. - Promotions and Marketing: Work with the marketing team to develop and implement promotional strategies to attract new customers and retain existing ones. - Monitor inventory levels, place orders for supplies, and manage inventory to minimise waste - Ensure that every guest receives prompt and friendly service, addressing any customer concerns or complaints in a professional manner. - Maintain high standards of food quality and presentation, adhering to health and safety regulations at all times. - Ensure compliance with company policies and procedures, as well as local health and safety regulations. Requirements: - Must be authorised to work in the UK - 2+ years of experience in a supervisory or managerial role in the food service industry preferred. - Strong leadership qualities with the ability to motivate and inspire a small team. - Passion for providing exceptional customer service and creating a positive dining experience. - Excellent organisational and time-management skills, with the ability to prioritise tasks effectively. - Resourceful and proactive in resolving issues and finding solutions. - Willingness to work flexible hours, including weekends and holidays, as required by the demands of the business. If you are a motivated individual with a passion for the food service industry and a commitment to excellence, we would love to hear from you. This is an exciting opportunity to be a part of Mammy Pancake’s expansion into the UK market and to lead a team dedicated to delivering high-quality food and exceptional customer service. Apply now to join us on this delicious journey!
We are looking for an experienced restaurant supervisor to join the SMOKESTAK team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. Working alongside a well-established management team, you’ll support the front of house team in ensuring we are delivering that same passion to all our guests through support and training. You’ll be a role model for all staff and spearheading what it means to run a dynamic London restaurant. You’ll be a critical thinker who is always questioning if we’re doing things the best way possible and constantly looking for ways to drive the business forward. Responsibilities. Collaborate with the management team for seamless operations, especially during service. Take care of the opening of the restaurant, allocate staff to their section and brief the team before service. Take care of the closing of the restaurant, send end-of-day reports to the senior team, do the cash-up. Provide training to the new team members and help covering sections when needed Have the ability to deliver high standards consistently. Ensure that the team follow company policies, as well as health & safety regulations. Be a bastion of our brand and lead by example. Deliver excellent guest experience and be able to deal with complaints if needed Requirements. Previous experience in a similar environment. A love for hospitality, food, wine and drink. Basic grasp of Microsoft 360 and SharePoint. Familiarity with software systems including Lightspeed, SevenRooms, Workforce desirable but not essential. We offer. 50% staff discount on food and beverage at all sites. Cycle-to-work scheme Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip programme to meet farms, fish markets and vineyards.? We offer qualifications, including, WSET, health and safety, food training.? Company donations to charities our staff feel are close to home.? Whole team staff parties. Wholesome staff meals, end of service drinks. 28 days holiday [including bank holidays] per year. Pension provider | The People’s Pension.
Wahaca is the leading Mexican restaurant in the UK, founded by Thomasina Miers (MasterChef winner) and Mark Selby. Inspired by their time in Mexico and a mission to prove to the UK just how vibrant and delicious Mexican food is, championing great British produce and sourcing ingredients locally. Wahaca remains deeply rooted in the values set by our founders. By showing pride, staying humble, choosing integrity, having fun, and thinking positively, our team serves a taste of Mexican sunshine . With an upbeat atmosphere and chef made dishes, we believe that every meal should be an adventure, every guest a friend, and every moment an opportunity to create lasting memories. We are currently looking for a Bartender who has great passion for perfectly crafted cocktails using fresh ingredients, and wants to be part of a team that delivers excellent service to all our guests. How you’ll drive the success: · Demonstrate your expertise and passion for crafting perfectly served cocktails. · Keep your bar spotless and well-maintained at all times. · Work alongside your team to create a lively and welcoming atmosphere. At Wahaca, we believe our team deserves the best, and here are just some of the perks we offer: FINANCIAL: - 70% off food when dining at Wahaca with up to 3 friends - £100 to celebrate your probation in Wahaca - Up to £1000 through friend referrals - Enhanced maternity, paternity, adoption pay - Early access to wages, financial support and discounts through Wagestream HEALTH AND WELLBEING: - Free, nutritious meal every time you work, freshly made by our talented chefs - Cycle to work scheme - Support from our trained Mental Health First Aiders - Time off for when needed; like your child’s first day at school DEVELOPMENT AND SOCIAL: - Own development plan and clear career path - Our very own MasterChef and Cocktail competitions - Unwind and turn up the fun at one of our many events across the year TACOVERSARIES: 1 YEAR: £50 voucher 2 YEARS: Flight to Mexico! 5 YEARS: Sabbatical - 4 weeks paid off work! If you're inspired by what you've read and have a passion for delivering exceptional hospitality, we’d be thrilled to have you join our team! ‘Please check our Wahaca Recruitment and Staff Privacy Policy. By applying for a job with us, you acknowledge and accept this policy.’
Urban Greens is a vibrant and health-conscious salad bar offering fresh, seasonal and innovative salads to our community. We are now looking for a reliable and hardworking kitchen porter to join our dynamic team, ensuring kitchen operates smoothly and efficiently. Key responsibilities: - Maintain cleanliness and hygiene throughout the kitchen, including washing dishes, utensils, and kitchen equipment. - Assist kitchen staff with basic food preparation tasks, such as chopping vegetables and preparing ingredients. - Ensure kitchen surfaces, floors, and storage areas are clean and sanitary at all times. - Manage waste disposal and recycling according to company policies. - Organize and restock cleaning supplies and kitchen equipment as needed. - Assist with unloading and storing deliveries to ensure proper stock rotation and food safety compliance. - Follow health and safety regulations to maintain a safe working environment for all staff. Requirements: - Previous experience in a kitchen porter or similar role is preferred but not essential. - Ability to work efficiently in a fast-paced environment. - Strong attention to detail and commitment to cleanliness. - A positive, can-do attitude and willingness to help where needed. - Good time management skills and the ability to work independently. - Knowledge of food safety and hygiene practices (training provided if needed). Your benefits: • A generous 50% discount at any Urban Greens location. • Enjoy a complimentary meal during your shift. • Uniforms will be provided. • You’ll have the benefit of 28 days of annual leave. • Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you.
About us We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Barista to join our Team in Covent Garden. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. Our Barista will also work in our brand-new coffee kiosk (Suzette) 1 min away from Chez Antoinette. We are looking for the right person to join the team, you’re there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high-quality product yet simple in a busy environment Summary of the role - Greet and meet guests. - Preparing and serving hot and cold beverages, ranging from simple to elaborate ones. - Proficient in Latte Art - Offer hot/cold drinks recommendations upon request. - Communicate efficiently with the Front of House and managers. - Maintaining inventory and equipment by cleaning and recording any defects. - Check your crockery and area for cleanliness and presentation and report any issues. - Arrange barista settings, maintaining a tidy section. - Keeping the work environment safe, sanitary, and organized. - To respect the Allergen standards laid out by the law and Chez Antoinette standards. - Participate in team briefings and have a keen interest in the daily life of the restaurant. - Follow all relevant Health and Safety regulations and policies. - Provide excellent customer service to guests. In return: - You can look forward to working with a dedicated team - You will receive a competitive salary and 28 days holiday - Free staff meals - You will be working in a central location
Crunch is looking for a friendly and organised Cashier to join our front-of-house team at our new site in Soho. The ideal candidate should have excellent communication skills, a customer-first attitude, and the ability to multitask in a fast-paced environment. We're looking for someone who is very detail-oriented, enjoys engaging with customers, and takes pride in maintaining a clean and welcoming front-of-house space. Key Responsibilities: - Deliver outstanding customer service: Greet customers with a smile, take orders efficiently, and ensure a friendly and professional experience from start to finish. - Operate the till system accurately: Handle transactions, issue receipts, and manage order entries with speed and accuracy. - Pack delivery orders correctly: Prepare Deliveroo, Uber Eats, and other delivery orders with attention to detail, ensuring all items are included and packaged securely and according to company policy. - Maintain cleanliness and organisation of front-of-house: Keep counters, customer areas, and the till station clean and tidy throughout the shift. - Assist with stock for front-of-house items: Monitor takeaway packaging, napkins, and other essentials, restocking as necessary. - Communicate effectively with the kitchen team: Ensure smooth order flow and timely delivery of online orders. - Follow opening and closing procedures: Set up and close down the till area and front-of-house space according to company standards. What We Offer: - Competitive salary of £12.5 - £13.5 - Earliest shift start at 10:00 and latest finish at 22:00 - How many hours do you need? We work around you! - Flexible working hours - Uniform provided - Referral bonus of £300 for recommending new team members - Fully structured and paid training provided - Free meals while you’re on shift! - Opportunity to grow within the company – we’re opening new sites soon! Requirements: - Previous experience in a customer-facing role (preferred) - Great communication and interpersonal skills - Attention to detail, especially when packing orders - Comfortable working with tills and handling transactions - Positive and proactive attitude - Able to stay calm under pressure and multitask efficiently - Basic understanding of food hygiene and safety practices We are looking forward to hearing from you 🥪🤟🏼
Job description Are you passionate about mixing the perfect cocktail and delivering top-notch service? Do you have a knack for creating a delightful atmosphere that keeps guests coming back for more? KOYN is looking for an experienced and creative Bartender to join our fantastic team. If you’re passionate about mixology and ready to lead in a vibrant and innovative environment, this might be the perfect opportunity for you. Your Role You'll be responsible for maintaining the cleanliness and organisation of the bar, ensuring all drinks are prepared to the highest standard, and interacting with our guests to provide an exceptional experience. You'll also have the opportunity to create innovative cocktails alongside our Senior Team. Key Responsibilities - Keep the bar, floor, and storage areas spotless and secure. Maintain personal hygiene and ensure equipment is cleaned and maintained. - Adhere to stock controls, provide outstanding service, and have a thorough knowledge of table numbers. - Prepare drinks as trained, make cocktails without a spec sheet, and interact with guests. - Follow all licensing laws and company policies, ensuring the safety of guests and colleagues. - Assist with putting away wine, spirits, and other drink stock. What We're Looking For - Reliability and punctuality - Team player mentality - Extensive knowledge of drinks, spirits, and cocktails - Excellent English communication skills - Outstanding customer service abilities - Strong organisational skills - A keen desire to learn and grow in the profession We Offer - A collaborative work environment - Opportunities for professional development and growth - The chance to be part of a fun and forward-thinking team - Employee discounts that open the door to some of the most prestigious restaurants in the heart of Mayfair! If you're ready to shake up your career and be part of a vibrant team, apply today and join our team! Job Type: Full-time Experience: - Hospitality: 1 year (required) - Customer Service: 1 year (required) - Bartending: 1 year (required) Work authorisation: United Kingdom (required) Work Location: In person Job Type: Full-time Benefits: - Company pension - Discounted or free food - Employee discount Experience: - Bartending: 1 year (preferred) - Customer service: 1 year (preferred) - Hospitality: 1 year (preferred) Work authorisation: United Kingdom (preferred) Work Location: In person
Opportunity become a Team Leader / Supervisor! Come and join our Burrito Kitchen team. Shifts start 7am most days Come join our Burrito Kitchen store inside Tesco supermarkets, we are looking for people who can work as part of a team helping make bake all our pastries, prepare our salad bar, and our delicious burritos. Manage a team, remain calm under pressure, being in charge or all food safety policies, placing orders and always keeping our brand standards We pay monthly into your bank account
Chef de Partie – Join The Black Penny Team! The Black Penny is growing, and we’re looking for a skilled and passionate Chef de Partie to join our dynamic kitchen team. If you thrive in a fast-paced environment and take pride in delivering high-quality dishes, we’d love to hear from you! What You’ll Be Doing: - Preparing, cooking, and presenting exceptional dishes within your speciality section. - Maintaining the highest standards of food hygiene, health & safety, and kitchen efficiency. - Ensuring compliance with kitchen policies and procedures, conducting regular checks on food quality, storage, and workstation cleanliness. - Being fully knowledgeable about allergens and applying this knowledge when required. - Consistently delivering high-quality dishes that enhance the customer experience. We have both junior and senior CDP positions available, so whether you're looking to step up or refine your skills in a thriving kitchen, this is an exciting opportunity! What We Offer: ✔ Competitive salary ✔ 28 days holiday per year ✔ Training & development tailored to your growth, with regular performance reviews ✔ Staff discounts across the group ✔ Career progression opportunities as we continue to expand We look forward to working with you. TBP
About us Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team. You’re there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high-quality product yet simple in a busy environment. Summary of role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waiter/waitress to join our team. The right Waiter/waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. To provide a quick and efficient service. · To provide a friendly, courteous, and professional service, always. · To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene. · To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to. · Meet and greet guests to their tables. · Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings. · To clear and reset tables after guests leave. · Inform guests about our specials and any dishes or drinks that we are currently promoting. · Up-sell in both food and beverages. · Take accurate food and drinks orders and communicate efficiently with the kitchen and managers. · Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager. · Arrange table settings and always maintain a clean and tidy section. · Deliver bills and collect payments accurately. · Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant. · Follow all relevant Health and Safety regulations and policies. · Provide excellent customer service to guests. · Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards. Benefits - Cycle to work scheme - Fantastic staff food - Company pension scheme - Team events - Your trial will be paid if you take the job
The Role As Food Safety & Quality Manager, you will be the key player in ensuring our kitchens meet and exceed all food safety and hygiene standards. You will be hands-on, spending 80% of your time in our stores auditing, improving, and refining our food safety and quality processes. The remaining 20% of your role will involve administrative responsibilities, including monitoring compliance systems, updating literature for menu changes, and supporting operational improvements. This is a critical role in our operations team, ensuring our teams are confident in food safety practices and that we are always ahead of the curve when it comes to compliance and best practices. Key Responsibilities Food Safety & Compliance (80% Store-Based) • Conduct daily audits across our stores to ensure food safety and quality standards are upheld. • Identify areas of improvement and work with store teams to implement best practices. • Monitor cleanliness, food handling, stock rotation, and temperature controls in all kitchens. • Provide coaching and training to the team on food safety and hygiene procedures. • Investigate and address food safety incidents, working with teams to implement corrective actions. • Keep up to date with UK food safety regulations and ensure compliance across all sites. • Support stores in maintaining Level 5 Food Hygiene Ratings at all locations. Systems & Administration (20% Office-Based) • Monitor and update food safety compliance systems (e.g., HACCP documentation, due diligence records). • Review and update SOPs (Standard Operating Procedures) and food safety policies as needed. • Support the menu development team by ensuring food safety considerations are included in new product launches. • Assist with supplier audits and food quality control processes. Team Collaboration & Support • As part of the Operations Team, there may be rare occasions where you’re needed outside of your role—whether that’s supporting a store in a crunch moment or helping out on a project. At The Salad Project, we believe in a hands-on, team-first approach. What We’re Looking For Food Safety Experience: Minimum 2 years in a food safety, quality assurance, or compliance role within hospitality, QSR, or food production. Strong Auditing Skills: You know what excellent food safety looks like and aren’t afraid to highlight gaps and drive improvements. HACCP & Food Safety Level 3 (or higher): A solid understanding of food safety legislation and HACCP principles. Detail-Oriented & Proactive: You spot potential risks before they become issues and are always thinking about the next step for improvement. Confident & Approachable: You can work closely with store teams, ensuring they feel supported while maintaining high standards. Organized & Efficient: Able to balance store visits, audits, and admin work effectively. Startup Mindset: Willing to jump in when needed, even if it’s outside your core role. Why Join The Salad Project? A growing brand: Be part of an ambitious company that’s making fresh food exciting. Impactful role: Your work will directly shape our food safety culture and operational success. Fast-moving environment: Every day is different, and we move fast to make things happen. Career Growth: As we scale, there will be plenty of opportunities for you to grow with us.
Food and customer service is our focus. We give a fork about it. To be the face of Farmer J. As part of our front of house team you will be the first point of contact for the people that eat and drink with us. You must be able to confidently work on all sections across the front of house for which we will train you and maintain the highest level of customer service, product knowledge, food service and adherence to all Farmer J policies and procedures. To represent Farmer J values when dealing with customers, colleagues, and yourself.
Job Offer: Barista / FOH England’s Lane Café/Restaurant About Us England’s Lane café/restaurant opened in 2018, serving the best Antipodean- and Persian-inspired, vegan-friendly food. Our vision is to grow and build the England’s Lane brand across London, creating special places where our customers enjoy the best coffee and food. Ultimately, we want to provide a welcoming space where people can relax, connect with family and friends, and feel inspired. To bring this vision to life, every team member plays a vital role in creating exceptional and unique customer experiences. Job Description Primary Responsibilities • Prepare customer drink orders to the highest standard. • Operate coffee and espresso machines (La Marzocco) and any other coffee equipment. • Take customer orders and communicate effectively with the team to ensure smooth preparation. • Maintain a spotless and presentable coffee machine area at all times, including opening, closing, and during shifts. • Proactively manage orders and customer requests via phone, Click & Collect, and Deliveroo. • Confidently demonstrate knowledge of the menu, food, and drink options to customers. • Pay close attention to presentation and service standards. • Engage proactively with customers upon arrival and departure. • Maintain cleanliness and tidiness of all areas, including seating, tables, counters, and product displays. • Ensure all product displays are kept to the highest standard. • Support the team with other tasks to ensure smooth operations. • Attend all team and company meetings and training events. • Follow all company policies and operational procedures. • Assist on the floor when needed. Requirements • At least 3 years of hospitality experience in a café or restaurant setting. • Skilled barista with at least 2 years of experience producing high-quality beverages and impeccable latte art. • Strong knowledge of coffee extraction and dialling in. • Excellent customer service skills. • Experience using till and payment systems. • Experience working in a fast-paced café/restaurant environment. Trial Period & Contract • The role includes a 3-week paid trial shift and training period. • After successfully completing the trial, and demonstrating punctuality and reliability, a contract will be offered. If you are passionate about coffee, customer service, and being part of a dynamic team, we would love to hear from you.
KOYN is an avant-garde izakaya that merges the essence of traditional Japanese dining with contemporary flair. Under the visionary guidance of Executive Chef Rhys Cattermoul, our kitchen is a hub of culinary innovation, where the rich tapestry of Japanese cuisine is explored through subtle umami flavors and a commitment to responsibly sourced ingredients. As we continue to grow and redefine the dining experience for our guests, we're on the hunt for a passionate and skilled Chef de Partie to join our team. The ideal candidate has as a minimum of 1 year of experience as a Chef de Partie, with a strong preference for backgrounds in fine dining restaurants, particularly those specializing in Japanese cuisine. Main duties: - To maintain high quality standards in staff performance, food production and presentation service procedures. - To ensure food preparation and presentation meets agreed standards of service at all times. - To Ensure all kitchen appliances are kept clean and are well maintained and report any anomalies to the Head Chef. - To become knowledgeable and competent in food costs in order to provide recommendations to the Head Chef. - To manage a station and ensure its performance and productivity, according to set service standards and procedures. - To perform under pressure while maintaining high standards of food production - Ensure the correct cleaning and sanitising chemicals are used in compliance with EHO standards in the kitchen and take corrective action as required. - Is fully aware of his/ her work schedule and ensures adequate notice is given with circumstances when he/ she is prevented from adhering to the schedule. - Reports any incidents, complaints, suspicious persons or safety hazards immediately. - To work with fellow colleagues ensuring that they have the necessary skills to perform their duties with the maximum efficiency and in the most productive manner. - To have an understanding of and adhere to the restaurant rules and regulations and in particular the policies relating to Fire, Hygiene, Health and Safety. What We Offer: - Competitive salary - A collaborative work environment - Opportunities for professional development and growth - The chance to be part of a fun and forward-thinking team - Employee discounts that open the door to some of the most prestigious restaurants in the heart of Mayfair We can't wait to hear from you!
Life at Clays Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Our Bar Team is key to the experience and theatre of our business, you will be producing and serving drinks at high volume in a fast pace exciting environment. We are looking for highly skilled Bartenders who have extensive experience in the bar industry. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve mixology prep of our unique innovative cocktail menu, preparing and setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. You will work closely with the kitchen and front of house team to deliver exceptional standards of service. We are looking for a self-driven individual that strives for excellence. Ideally with 2-3 years experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities - Preparing drinks - Committing drink & food specifications to memory - Engaging with our products and offering - Execution of private and corporate events - Delivering uniform drinks as per Clays guidelines - Communicating the business and technology to our guests - Understanding of our technology - Making incredible recommendations based on your knowledge and training - Setting up for service - Maintaining Health & Safety expectations - Cooperate and communicate effectively with floor, host and kitchen staff in a calm and professional manner - Completing curriculum of the Clayers Academy - Be a brand champion maintaining expectations and delivery at all times. Skills and desired qualifications - 2 - 3 years experience in a cocktail bar. - Excellent knowledge of classic cocktails - Ability to work under pressure - Experience in high volume bars, preferred not essential - Excellent written and verbal communication in English - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure What you’ll get in return We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.30 per hour as well as weekly Tronc service charge distribution. Our great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
Japanese Restaurant is looking for Senior Sous Chefs to join their team. Accountabilities in the absence of Executive Head Chef/ Head Chef: · Staff Management · Quality of Product . Presentation . Portion Control . Consistency . Taste · Menu Development · Audits – Ensuring that the business is protected at all times and that covered legally in the event of a visit from any authorities (Fire Officers, EHO, Trading Standards and Internal Audits) Venue Management: · Ensuring Health & Safety regulations are well maintained within the Back of House Department · Ensuring that the kitchen complies with the Food Safety Regulations · Responsible for ensuring daily, weekly and monthly checks are adhered to · Raise maintenance issues · Monitoring Pest Control, requiring call-outs if necessary · Ensuring that all Audits from EHO and from Food Alert the kitchen is fully compliant. · Dealing with orders and invoices · Ensuring that guest requests and food orders especially at the beginning and at the end of the operation are given the due quality inspection · Special guest requests should be handled proactively · FOH should not be rushed to cater for closing operation · Custodian to check and implement allergen policy Cost Management: · Keeping costs and profit in line with P&L, therefor weekly stock takes are necessary · Ensure that the correct supplier is used · Challenge any suppliers not providing correct service and document · Ensure labour cost is in line with the budget People Management: · Providing support to all Back of House Team Members, regardless of position. · Ensuring that each Back of House Team Member has the opportunity to develop, motivate and train the Team in line with the Executive Head Chef / Head Chef · Helping the Executive Head Chef / Head Chef to cross-train each Team Member, to be able to cover at least one other section, in case of sudden absence · Cover any position`s shift if necessary. · Manage Probation Periods, Mid Year & End of Year Appraisals in line with the Executive Head Chef / Head Chef · Ensuring that any member of the Back of House Team would be comfortable dealing with an inspection by the EHO Benefits: Company events Discounted or free food Employee discount Work Location: In person
Grand Concerto Hotel is seeking a highly motivated and experienced Hotel Manager to lead our team as we prepare for the grand opening of our brand-new luxury property. As Hotel Manager, you will oversee all aspects of hotel operations, ensuring exceptional guest experiences and smooth day-to-day functions. Position: Hotel Manager Shift: Full-time Key Responsibilities: - Oversee daily hotel operations, including front desk, housekeeping, food and beverage services, and maintenance. - Manage, mentor, and motivate a team of employees to provide outstanding service to guests. - Ensure that the hotel is operating within budget and achieving financial targets. - Handle guest complaints, requests, and feedback with professionalism and care. - Implement and monitor hotel policies and procedures to maintain high standards of cleanliness, safety, and service. - Develop and execute strategies to increase revenue, occupancy rates, and customer satisfaction. - Coordinate with other department heads to maintain smooth hotel operations. - Oversee recruitment, training, and performance management for hotel staff. Qualifications: - Proven experience as a Hotel Manager or in a similar managerial position within the hospitality industry. - Strong leadership skills and the ability to motivate and manage a diverse team. - Exceptional problem-solving and decision-making abilities. - Excellent communication, interpersonal, and organizational skills. - Solid understanding of hotel management software and booking systems. - Ability to manage budgets, analyze financial reports, and improve operational efficiency. - A passion for hospitality and providing outstanding guest experiences. Why Join Us: - Lead the operations of a brand-new hotel and help set the standard for excellence. - Opportunities for career growth and professional development. - Be part of a dynamic, energetic, and passionate team. If you’re a proactive, results-driven leader who thrives in a fast-paced environment, we want to hear from you! Join us as we create unforgettable experiences for our guests at Grand Concerto Hotel.
About Us We are Mr LoBo an independent, family-run Peruvian restaurant located in the heart of Angel, Islington. Since our opening 2 years ago, we have been dedicated to delivering exceptional dining experiences, as demonstrated by the several awards we have received on OpenTable and TripAdvisor. We take pride in using fresh, high-quality ingredients to create innovative and delicious dishes. Additionally, we strive to provide a unique experience for our customers through personalised service. As we continue to grow, we are looking for floor manager to lead our floor team and maintain our customer happy. Job Description We are seeking for an experienced Floor Manager to oversee daily operations in our restaurant. The successful candidate will be responsible for ensuring excellent customer service, managing front-of-house staff, and maintaining smooth restaurant operations. This role is ideal for individuals with strong leadership skills, a passion for hospitality, and the ability to work in a fast-paced environment. Duties - Manage the restaurant floor during service hours, ensuring smooth and efficient operations. - Lead and supervise front-of-house staff, including scheduling, training, and performance management. - Drive sales and promote upselling techniques to maximise revenue. - Provide outstanding customer service, addressing and resolving any issues or complaints promptly. - Maintain a clean, safe, and welcoming environment in line with health and safety regulations. - Collaborate with the kitchen team to ensure seamless commu - Monitor stock levels and coordinate with suppliers for timely replenishment. - Assist in meeting financial targets by optimising service and minimising waste. - Work closely with director to develop strategies to enhance customer satisfaction and boost repeat business. - Work closely with the director to implement marketing initiatives to promote the restaurant and attract customers. - Ensure all staff comply with company policies, health & safety regulations, and licensing laws. - Assist in creating staff schedules and managing payroll budgets. Requirement & Experience We are looking for someone that have: - A minimum of 3 years of experience as a Floor Manager, Restaurant Manager, or similar role. - Strong leadership and communication skills with the ability to inspire and manage a team. - Excellent customer service and problem-solving abilities. - Knowledge of food safety, health & safety regulations, and licensing laws. - Experience handling financial responsibilities, including stock control and cash handling. - The ability to work flexible hours, including evenings, weekends, and public holidays. - Strong organisational and multitasking skills in a fast-paced environment. General This job description is intended as a basic guide to the responsibilities of the post and is not exhaustive. The post holder may be asked to undertake duties that are in line with the level of the role. The Job description will be subject to regular review and amendment as necessary in consultation with the post holder. Health and Safety The post holder must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and must follow these at all times, including ensuring that they act in line with all policies and procedures at all times in order to maintain a safe environment for customers and colleagues. Equality and Diversity The post holder is required to promote equality in service delivery and employment practices. All employees must comply with all the Companies’ equality and diversity policies, procedures, and initiatives. If you are seeking an opportunity to work in a close-knit team where you can take on key responsibilities and enhance your expertise, Mr LoBo is the perfect place for you to grow and thrive.
We are looking for friendly, approachable and hardworking staff to join our team. We have built a reputation for great food and excellent customer service and every role in our friendly team is a vital one. We want every one of our Mother Hubbard's customers to have a brilliant experience every time they visit, that means hot food in a clean and great environment. Applicants must have • Have an in-depth knowledge of our products and up-sell where possible to drive sales. • Ensuring our great tasting food and other menu items are delivered to our customers exactly how they are intended! • Ensure you clean and sanitize work areas, equipment, utensils, dishes, or silverware as necessary. • Remove rubbish and food waste as necessary ensuring our front counter, restaurant and toilet areas are kept clean and tidy at all times. • Operate the cash register / handle money / give correct change in line with cash handling guidelines. • Work in compliance with Food Safety and Health & Safety Policies and Procedures. • At all times you will represent our brand in a positive, professional manner. • Ensure a clean and tidy eating and serving area so that our customers have the utmost confidence in us at all times. • Ensuring the shop and all equipment are cleaned to a high standard at the close of a business day.
About Us We are Mr LoBo an independent, family-run Peruvian restaurant located in the heart of Angel, Islington. Since our opening 2 years ago, we have been dedicated to delivering exceptional dining experiences, as demonstrated by the several awards we have received on OpenTable and TripAdvisor. We take pride in using fresh, high-quality ingredients to create innovative and delicious dishes. Additionally, we strive to provide a unique experience for our customers through personalised service. As we continue to grow, we are looking for a talented Head Chef to lead our kitchen team. Job Description We are seeking an experienced Head Chef to lead our kitchen team. This is a hands-on leadership role requiring expertise in menu development, kitchen management, and high-quality food preparation. As Head Chef, you will oversee all aspects of the kitchen, ensuring efficiency, consistency, and compliance with food safety regulations. Duties - Oversee the preparation, cooking, and presentation of all dishes to the highest standards. - Develop and design new menu items, ensuring variety, quality, and cost-effectiveness. - Manage kitchen operations, including stock control, purchasing, and budgeting. - Handle supplier relationships and maintain excellent ingredient sourcing. Examines foodstuffs delivery from suppliers to ensure quality; - Lead, train, and supervise kitchen staff to maintain efficiency and high performance. - Ensure compliance with food hygiene, health and safety regulations, and HACCP procedures. - Monitor portion and waste control to maintain profit margins. - Collaborate with management to maintain consistency in food quality and service. Requirement & Experience We are looking for someone that have experience in: - Peruvian cuisine - not mandatory but desired - Planning and creating new dishes and menu - Calculating costs and liaising with suppliers - Directing kitchen operations and managing kitchen staff - Overseeing the food preparation, cooking and cleaning processes - Delegating tasks and resolving issues as they arise - Liaising with the general manager to ensure operations run smoothly - Ability to work in a fast-paced environment while maintaining attention to detail. Education and Training - Head Chefs should attend all Mandatory training and ensure that updates are booked in a timely fashion and agreed upon by the Coordinator or Manager. - Head Chefs should successfully complete key learning outcomes from the foundation programme during the first month of employment and will complete the main set of competencies within 12 months. - Head Chefs should initiate their own development within the agreed parameters. - Head Chefs should be involved in any aspects of training that need to be cascaded to the whole team. - Head Chefs should help induct new staff with a formal induction programme. - Head Chefs should act as mentors/preceptors for trained and untrained staff once appropriate training has been given. - Head Chefs should be prepared to extend knowledge and skills by rotation toother areas in consultation with the Coordinator or Manager. - Head Chefs should help in the implementation of group policies and ensure that other company's policies are adhered to. - Head Chefs should be prepared to be trained and use any information technology that is brought into their field of operation. - Head Chefs should be involved in ensuring the correct usage of equipment and assist in the training of others as required. General This job description is intended as a basic guide to the responsibilities of the post and is not exhaustive. The post holder may be asked to undertake duties that are in line with the level of the role. The Job description will be subject to regular review and amendment as necessary in consultation with the post holder. Health and Safety The post holder must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and must follow these at all times, including ensuring that they act in line with all policies and procedures at all times in order to maintain a safe environment for customers and colleagues. Equality and Diversity The post holder is required to promote equality in service delivery and employment practices. All employees must comply with all the Companies’ equality and diversity policies, procedures, and initiatives. If you are seeking an opportunity to work in a close-knit team where you can take on key responsibilities and enhance your expertise, Mr LoBo is the perfect place for you to grow and thrive.
we are looking for an experienced chef de partie to join our established team. the ideal candidate will have experience working in fast paced and dynamic kitchens but most importantly take pride in the food you create. you’ll be cooking in a kitchen that cares about the food it sends out and be working with amazing, fresh produce from some of the best suppliers in the country alongside a well-established and tight knit team led by head chef and co-founder chris leach. a nose-to-tail italian-inspired restaurant. we focus on whole-animal butchery, hand-rolled pastas, house-made breads, wood-fired cuts to share and our own in-house salumeria. our ethos is minimal waste, sustainable cooking utilising all parts of the animal / produce possible. we are truly supplier led with twice daily changing menus. the wine list celebrates low-intervention and classic fine wines from italy, broader europe, and further afield north america and have an amari-focused cocktail list. we relocated to shoreditch in november 2021 to critical acclaim and were recently recognised; · number 1 | time out top100 london restaurant [2022]. · number 11 | national restaurant awards [2022]. we are proud to be an independent business with the two founders coming from a purely chef / hospitality led background. we invite all to sit at the table with us. we promote a culture of learning and development encouraging independent thinkers. we offer: ‘employee of the month’ awards with bonus prizes ‘refer a friend’ bonus 50% staff discount at DCCO restaurants cost price wine through our suppliers international trips for top performers in-house training dedicated to your personal development trips to meet suppliers and producers company donations to charities our staff feel are close to home ‘well fed and well watered’ at work policy
We are seeking an experienced Front of House Manager to oversee the operations of a busy restaurant. The ideal candidate must possess exceptional customer service skills, the ability to lead a team effectively, and a strong attention to detail. Prioritising tasks, maintaining high service standards, and demonstrating sound food knowledge are essential qualities for success in this role. Key Responsibilities: • Deliver exceptional customer service to ensure consistent guest satisfaction. • Create and maintain an operating environment that supports high service standards. • Ensure compliance with government regulations and local authority requirements for restaurant operations. • Maintain awareness of and compliance with safe working practices, including identifying and mitigating specific workplace hazards. • Supervise and provide direction to team members during service times. • Oversee the scheduling and organisation of staff shifts. • Monitor and manage all aspects of service to ensure smooth and efficient operations. • Adhere to company policies and procedures regarding cash handling, equipment, and property. Skills and Qualifications: • A vibrant and engaging personality with excellent interpersonal skills. • Strong leadership abilities and the capacity to motivate and guide a team. • A hands-on management style, leading by example and actively supporting the team. • At least 1 year of experience in a supervisory or management role within the hospitality industry. Comprehensive knowledge of food service operations and customer service best practices.
Job Description: We are seeking an enthusiastic and experienced Store Manager to join us at ARRO Coffee. As the Store Manager, you will oversee daily operations, mentor and inspire your team, and ensure every customer enjoys an unforgettable experience. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a high-profile location. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: Leadership & Team Management: - Lead, train, and develop your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Oversee staff scheduling to ensure adequate coverage and efficient store operations. Operational Management: - Manage all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. - Collaborate with corporate teams on marketing initiatives, product launches, and store events. Compliance & Safety: - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Store Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
Lead and supervise a team of 8-12 front-of-house and back-of-house staff, ensuring excellent service standards and smooth operations. Foster a positive and collaborative team environment by motivating, training, and coaching staff. Strategically manage shift schedules, delegate tasks, and ensure coverage during peak hours. Facilitate clear and efficient communication between front-of-house and back-of-house teams to ensure smooth service flow. Monitor and maintain the highest levels of customer service, promptly addressing any issues or concerns. Ensure adherence to company policies, food safety standards, and health regulations. Assist with inventory management, including ordering supplies and tracking stock levels as well as delivery schedules. Support the leadership team with daily operational tasks, including opening and closing duties. Drive a culture of continuous improvement, providing feedback and support to team members. Skills 2+ years of managerial experience in a restaurant or cafe setting, with proven ability to lead and manage a team. Strong communication skills and ability to balance the needs of both front-of-house and back-of-house staff. A strategic mindset with the ability to think on your feet and handle challenging situations. Excellent interpersonal skills with a friendly, approachable demeanor. Ability to stay organized and manage multiple priorities in a fast-paced environment. High level of attention to detail and a commitment to maintaining service excellence. A passion for delivering great customer experiences and supporting team development. Join us as we strive to create memorable experiences for our guests while fostering a supportive team environment!
Job Description: As a Food & Beverage Steward at a 5-star luxury establishment, you will be responsible for delivering exceptional service to our guests, ensuring their dining experience is nothing short of perfection. Duties: Provide excellent customer service in line with 5 star standards and Leading Quality Assurance standards. Serve breakfast, lunch, and dinner daily, including cleaning, setup, and maintenance tasks. Maintain the pantry by washing dishes and assisting with restaurant preparations; perform daily, weekly, and monthly cleaning tasks per EHO guidelines. Serve drinks and canapés in the Observation car, provide afternoon tea service, and prepare welcome-back drinks. Set up tables with linens, silverware, and glasses. Inform guests about daily specials and offer menu recommendations. Upsell additional products when suitable. Serve food and beverages promptly. Ensure dishes and kitchenware are clean and well-presented; report any issues. Maintain a tidy dining area and adhere to all health department regulations. Assist with general onboard duties, including greeting guests and helping with luggage. Stay knowledgeable about all services, food, and beverage items and broader company offerings. Follow purchase and stock control directives from management. Maintain guest areas and related spaces, using established systems to record actions taken. Adhere to HACCP, Food Hygiene Good Practice, Cleaning Controls, Pest Management, Health & Safety systems, and other rail-related practices. Act in an environmentally conscious manner in all tasks. Conduct yourself professionally and courteously with all guests, employees, and the public. Uphold the highest standards of integrity and meet minimum performance standards. Dress appropriately for work and maintain a professional appearance. Attend and complete mandatory training as assigned. Maintain confidentiality of company, customer, and employee information as required. Compliance & Health & Safety Responsibilities: Work safely to avoid harm or injury to yourself or others. Promote Health & Safety within your department and ensure compliance with directives. Adhere to all company policies and procedures, including Health & Safety, Financial, IT, and HR guidelines. Follow the company Code of Conduct and report any breaches or potential breaches through appropriate channels.