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EXPORT SALES ADMINISTRATOR COMPANY OVERVIEW Shaneel Enterprises is a fast-growing company in the perfume and cosmetics industry with a UK base. We specialise in the wholesale and retail of premium fragrance and beauty products, representing a portfolio of globally renowned brands including Burberry, Calvin Klein, Escada, Paco Rabanne, Carolina Herrera, Jennifer Lopez, Cerruti, Guy Laroche, and Paloma Picasso. JOB PURPOSE Shaneel Enterprises has an exciting opportunity for an Export Sales Administrator to join the team. As a dynamic and progressive company, we are looking for an experienced Sales Coordinator to join & strengthen the department. The ideal candidate will embrace new challenges in a proactive manner. KEY DUTIES AND RESPONSIBILITIES • Process Customer orders from receipt till dispatch, • Coordinating with Warehouse and Accounts for the smooth process of Customer orders, • Intercompany stock transfers, • Issue picking and packing paperwork to the warehouse and producing other export documentation as required., • Request or chase payments from customer(s) as per the customer's credit terms., • Arrange shipment with export forwarders/carriers., • Proactively communicate with the customer and the Export Sales Manager order status, together with any changes to the order., • Produce final shipment paperwork/documentation, including final invoice., • Obtaining Proof of Deliveries where required to complete the export file., • Provide administrative support to the whole team as required., • Other general miscellaneous office duties, including copying, scanning, and filing – if required., • Training on SAP and company procedures will be provided., • Report to Export Sales Director and Export Sales Manager PERSON SPECIFICATION • Experienced in Sales order administration or sales order processing., • Experienced in customer service., • MS Office Skills – Excel and Outlook are a must, • Excellent communication skills, • Ability to prioritise., • Organised and attention to detail, • Work independently or as part of a team, • Good telephone manners