Head of Service - Engineering
9 days ago
Bradford
Job – ID 193759 Head of Service Are you an experienced Service Manager, Engineering Manager, Operations Manager or Site Manager ready to take ownership of a UK-wide service operation? We're looking for a hands-on engineering leader who can bring structure to a busy service operation, lead from the front and build strong relationships with both customers and engineers. As Headof Service, you will lead the UK Service & Engineering function, overseeing a team of Service Engineers and subcontractors across a varied portfolio of service, maintenance, installation, upgrade, rebuild and commissioning work. This is a genuinely varied role. One day you could be reviewing project costs and allocating engineers; the next you could be visiting a customer site, resolving a technical issue or supporting an installation. You'll have the opportunity to influence how the service department operates and play a major part in its future growth. Location: Leeds Salary: £45,000 – £55,000 per annum, depending on experience and qualifications Hours: 37 hours per week Benefits: Company car and company phone Travel: UK-wide travel, with regular customer site visits and occasional overnight stays Your responsibilities will include but not limited to: • Take ownership of UK service operations and day-to-day delivery., • Plan and schedule engineers, workloads and field activities., • Allocate resources effectively and manage changing priorities., • Monitor engineer utilisation, service performance and response times., • Manage reactive and emergency breakdown requirements., • Ensure service records, reports and engineer timekeeping are accurate., • Coordinating engineers, subcontractors and suppliers,, • Managing site activities and project progress, • Conduct site surveys and technical assessments, • Estimate labour, material and engineering requirements, • Monitor service profitability and margins, • Identify opportunities for service contracts, upgrades and business. To apply you must have or hold: • Proven experience leading service, engineering, site or operations teams., • Strong experience within engineering, industrial machinery, manufacturing or electro-hydraulic environments., • Good hydraulic and mechanical knowledge., • Experience managing field service engineers and site activities., • Experience producing quotations and project costings., • Strong project management capability., • Good knowledge of health & safety requirements and RAMS., • Excellent customer-facing and communication skills., • Strong planning and organisational ability., • Ability to manage multiple projects and priorities., • Full UK Driving Licence. Desirable • HNC/HND or degree in an engineering discipline., • IOSH Managing Safely or NEBOSH., • PRINCE2, APM or other project management qualification., • Experience with CMMS, ERP or service management systems., • Experience managing customer projects. If you are interested in this new and exciting position, then call Tom Brocklehurst on the listed number or ideally email with your current CV. “ser-in” JBRP1_UKTJ