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About the Role Conducting impartial, thorough investigations relating to a wide range of customer issues, striving to provide a timely satisfactory resolution/response. Assist with the development of the sales and operations function, making recommendations for improving processes and services. Take appropriate action to eliminate/minimise company exposure (financial and/or reputation) in any situation. Play a key part in assisting the company achieve targeted client Key Performance Indicators/Service Level Agreements. Responsibilities • Establish effective communication links with partner and supplier contacts creating a professional image of CMAC Group through our knowledge of the client, client contacts and client business, • Sponsor for the company’s complaint management system ensuring complaint data is uploaded accurately, • Liase with internal departments from service delivery, finance, supplier relations, planning, and product to ensure customer needs and expectations are met, • Provide support and escalation point for client and customer issue resolution, • Work to targeted KPI’s around response times, • Effectively manage the inbox for incoming queries relating to customer issues, • Compose professional, quality written responses which address client issues in a clear and precise manner, • Stay abreast of industry development and changes and utilise that knowledge to become a trusted advisor, • Present a highly professional image and example both within the Company and externally About You • Superb customer relationship and rapport-building skills, and role model for adopting CMAC Group values, • Understanding of the Ground Transport/Travel Industry, • Proficient organisational skills and high attention to detail, • Ability to solve problems, • Comfortable working independently and as part of a team, • Experience of working with suppliers in a regulated industry, • Ability to work under pressure and within time constraints, • Excellent communication, written and influencing skills with outgoing personality and enthusiastic sense of humour, • Able to demonstrate sound knowledge of the customer’s needs to tailor CMAC Group solutions and complaint responses accordingly, • Results driven, confident, self-motivated and a positive attitude, • IT literate in windows applications About Us CMAC Group is a fast‑growing leader in global passenger transport and accommodation solutions - trusted by airlines, rail operators, major corporations and emergency breakdown providers to keep people moving safely and seamlessly, 24/7/365. Since 2007, we’ve built a powerful technology-led aggregation platform that connects clients to a vast, reliable global supply network, enabling us to move over 5 million passengers every year across the UK, Europe and beyond. Our portfolio of specialist brands include Suntransfers.com, CoachHireComparison.co.uk, Minicabit.com and CheckedSafe, which gives us unmatched capability to coordinate transport and accommodation at scale, even in the most complex or time critical situations. Backed by ComfortDelGro, one of the world’s leading mobility groups, CMAC continues to operate with the agility and innovation of an independent business whilst benefiting from the strength, stability and global reach of a major international parent company. At CMAC, you’ll join a team that thrives on solving real world challenges, shaping the future of mobility and delivering exceptional service when it matters most. If you’re driven, curious and excited by meaningful impact, you’ll feel right at home here.

Presenting Financial wellbeing presentations to Military personnel.

Head Wealth Manager & Independent Financial Advisor. We’re working exclusively with a global advisory platform built specifically for independent advisors who want to scale their business, access international clients, and deliver a premium service without sacrificing autonomy or ownership. We are

The firm works with employers across the UK, providing trusted financial advice to workplace clients, with a particular focus on pensions, retirement planning, and holistic financial wellbeing. Financial Advisor (Client Review Focused). An exciting opportunity has arisen for a Review-Focused Financi

If you are an experienced Financial Advisor seeking a more supported role then this could be the opportunity for you!. Financial Advisor to work on both an. As a business we operate a strong network of advisors based across the UK, these office and field-based roles are open to financial advisers wh

MRW GROUP LIMITED is looking for a motivated Financial Advisor in Greater London. The successful candidate will provide regulated financial advice tailored to client needs while generating leads and closing sales.

Minimum 2 years’ experience in financial advisory or financial product sales. Opportunity Overview: Our client, a forward-thinking international wealth management firm, is seeking experienced financial advisors to join their expanding global team. It’s an opportunity for ambitious, driven adviso

Candidates must have a Diploma in Regulated Financial Planning and strong knowledge of compliance in the financial services sector. A financial consultancy service in the UK seeks proactive Compliance Consultants.

Are you a Financial Adviser looking to step away from KPI-driven targets and an aggressive sales-led environment?. This is a genuinely rare opportunity for a Financial Adviser to work within a boutique wealth management firm based in the City, who are offering a clear long-term succession pathway, e

If you’re a senior advisor with an interest in Banking, Insurance and/or Wealth & Asset Management and want to further develop or build on your industry knowledge, you can be certain that as a Tax Senior within our team you’ll be joining a group which offers you unrivalled opportunities to work

This rapidly growing Financial Planning firm provides comprehensive advice to individuals, families and businesses across the UK, and seeks an experienced Advisor to join their Putney office on an employed basis to service an existing client bank. This is a great opportunity for a recently qualified

A financial advising business in the South West is seeking a Trainee Financial Advisor to join their team in Bristol. This opportunity includes a structured Planner Academy programme with up to 12 months training, mentorship by a Chartered Financial Planner, and the chance to manage an existing clie

Contact with HM Revenue & Customs and other third parties, including major financial institutions, lawyers and wealth advisory businesses. Our Private Capital Team focusses on advising individuals, owner‑managed businesses, investment structures, global financial institutions and market‑leading

A leading African financial services organization seeks candidates for a role focused on providing tailored advice on financial products.

An exciting opportunity has arisen to join a fast-growing, PE-backed Financial Planning and award-winning firm.

Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management. We are looking for a Financial Advisor to join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your

Are you a financial adviser with a strong client base, now looking for greater ownership within a highly autonomous firm?. Self Employed Financial Adviser (75/25 split).

Beyond Policy Selling: Core wealth‑management training covering Financial Needs Analysis, asset protection, structuring and growth for individuals and corporates. Career progression: High performers may be offered a full‑time Financial Consultant role after completing papers.

An established and fast-growing financial planning firm, part of a wider professional services group, is seeking an experienced Financial Planner to join its expanding Midlands team. Conduct detailed financial fact finds, assessing income, expenditure, risk tolerance and financial objectives. Minimu

Self-Employed Financial Adviser – Market-Leading Tech & Full Client Ownership. Are you an experienced Financial Adviser ready to take full control of your clients, earnings and future? This is a rare opportunity to join a forward-thinking wealth management firm that combines cutting-edge AI techno

A leading fraternal financial services organization in the United Kingdom is seeking dedicated financial representatives to help clients achieve their financial goals. This role involves creating tailored financial plans and providing guidance to members from various backgrounds.

The role involves engaging with customers in arrears, offering them support and practical solutions to financial challenges.

Quilter Financial Planning in Greater London is offering an exceptional opportunity for experienced Financial Advisors to enhance their careers. Ideal candidates will have a Diploma in Financial Advice, proven financial planning skills, and a customer-focused approach. The role includes providing fi

Skipton Building Society is looking for a Financial Consultant for their Solihull branch. Responsibilities include engaging customers through 'My Review' appointments, understanding their financial needs, and tailoring solutions.

PROMISELAND FINANCIAL ADVISORY PTE. Candidates should have 4-8 years of experience in financial advisory and a strong grasp of agency dynamics.

FCA authorised Financial Advisers. Deliver holistic financial planning to HNW / mass affluent clients.

Chartered Financial Advisor – to take over retiring Advisers client bank. Manage and develop a portfolio of HNW/(UHNW) clients as a Financial Adviser. Provide tailored financial planning and investment advice.

A reputable wealth management firm in the UK seeks experienced FCA authorised Financial Advisers to manage client relationships and provide holistic financial planning.

Candidates should have prior experience in client‑facing, telesales, or appointment‑making roles within financial services (financial planning / investments). At least three (3) years of client‑facing experience in wealth management or life insurance advisory, with recognised investment qualif

A leading financial advisory firm seeks an Experienced Financial Adviser to provide comprehensive financial advice and build long-term relationships with clients. The ideal candidate will have 3-5 years of experience and a Level 4 Diploma in Financial Planning.

A multinational professional services firm is searching for a senior advisor for their transfer pricing team in London. The position offers opportunities for professional growth in a dynamic environment focused on advisory projects, while providing a supportive and flexible work culture.

Grant Thornton UK is seeking a Financial Reporting Assistant Manager in Greater London.

Knowledge of financial products, protection policies, and experience in financial consulting or advisory. Your goal is to help individuals identify ways to eliminate financial risks and recommend the most appropriate products and services, ensuring clients are aware of the products that best meet th

International Financial Advisor Jobs is seeking experienced financial services distribution consultants to promote innovative solutions aimed at family offices and financial institutions.

Many of our financial planners have achieved chartered status, which is widely regarded as the top qualification that a financial planner can attain. This means that our clients not only have access to a local financial professional (for convenience), but also some of the best financial advice avail

Support ongoing financial crime compliance activities, including advisory, control monitoring, and enhancement of risk management practices related to areas such as sanctions and anti-bribery and corruption. Significant experience in advisory financial crime projects. Advise on and improve existing

Exposure to AI-driven financial planning platforms or technology-enabled advisory roles. Personal Financial Advisor (Private Wealth) [$160 - $300/hr]. Several years of hands-on experience in personal financial advisory or private wealth management, preferably with mass affluent or high-net-worth cli

A leading financial institution in the United Kingdom is seeking a motivated professional to engage clients in understanding their financial goals and provide tailored solutions.

We are seeking an experienced and motivated Financial Advisor with a strong sales orientation to join a high-performing advice team. Minimum 3+ years' experience as a financial advisor or in a regulated advice role. This role is ideal for a driven individual who thrives in a target-based environment

AIA Financial Advisers (AIA FA) aims to provide customers with more choices and greater accessibility for quality and professional face‑to‑face financial advice. You will be exposed to how financial consultants work with individuals and families — from understanding life goals and structuring

Provide financial planning support to clients. Prepare financial plans and check their accuracy. CII Diploma in Regulated Financial Planning or LIBF's DipFA (Level 4).

This role focuses on advising on AML and financial crime, as well as engaging in aspects like data protection and audits.

Complaints Specialist Advisor – Financial Sector (Remote UK based Working). Following continued growth, our clients is expanding within their banking and financial services division. Applicants must have at least one year of experience managing complaints in a UK FCA-regulated financial services e