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Customer Service & Data Performance Lead Salary: £30,000 – £35,000 Location: Studley, Office-Based Hours: Monday – Friday, 08:30 – 17:00 An established organisation operating within the European logistics and supply chain sector is seeking a Customer Service & Data Performance Lead to join its UK operation. The business works closely with producers, transporters and retailers, delivering efficient, standardised solutions across a multi-country network. The Role This role sits at the heart of the business, overseeing customer service operations while taking ownership of data accuracy, reporting, and performance analysis. Acting as the day-to-day lead for the Customer Service team, the successful candidate will combine hands-on customer service with strong Excel-based reporting, KPI monitoring and process improvement. This is an ideal opportunity for a supervisor or senior customer service professional with a genuine interest in data, analysis, and operational reporting, who enjoys working closely with multiple departments. Please note: Advanced Excel skills are essential and will be tested as part of the interview process. Key Responsibilities Team & Operational Leadership Day-to-day supervision of the Customer Service team Resource planning to ensure workload coverage, including holidays and absences First escalation point for complex queries and complaints Coaching, training and performance support, with accurate training records maintained Supporting and leading departmental projects Maintaining clear documentation of processes and work instructions Customer Service & Systems Acting as a key point of contact for customers via phone and email Managing, resolving and recording customer complaints Customer onboarding and account setup using SAP, including credit checks and documentation Ongoing customer account management, ensuring correct permissions and pricing Managing blocked orders and following up on outstanding payments or credits Investigating order, transaction and invoicing issues Completing day-to-day administrative and office support tasks Data, Reporting & Analysis Producing regular reports on customer activity, complaints, KPIs and SLAs Creating, maintaining and improving Excel reporting tools Analysing data to support customer queries and operational decision-making Ensuring data accuracy and consistency across all customer service reporting Skills & Experience Required Strong customer service or administrative background (2+ years) Supervisory or team leadership experience (2+ years) Advanced Excel skills (e.g. formulas, data analysis, reporting) Highly organised with strong attention to detail Experience in logistics or supply chain environments (desirable) Experience using SAP or similar ERP systems (desirable) To apply, click ‘APPLY’ with your up-to-date CV, or send your CV directly to (url removed)

Homeless and Housing Solutions Officer Redditch Contract £22.37 per hour PAYE or £30 per hour limited paid via Umbrella company inside IR35 Our client is looking for an experienced Homeless and Housing Solutions Officer. Experience in homelessness or housing options, with in-depth knowledge of housing legislation and case management. - Strong analytical and decision-making skills, with the ability to work in a high-paced environment. - Excellent communication skills and the ability to work constructively in a team setting. We have a number of opportunities we are recruiting for visit our website for more details colbernlimited co uk Operational purpose • On a case-by-case basis, provide a professional and compliant specialist customer facing Homelessness and Housing Solutions service firmly focussed on the prevention and relief of homelessness through a range of housing options delivered across a range of tenure types. • To be responsible and accountable for the Local Authorities operations in accordance with its legal obligations to provide professional housing and homelessness advice services in accordance with: Part VI & VII Housing Act 1996 (as amended); Homelessness Reduction Act 2017; Welfare Reform, Safeguarding and the Children’s Act. Main duties • Deliver superior quality Homelessness and Housing Solutions and Advice Services that are customer centric and have high regard for equality, diversity, understanding and respect for people and their individual circumstances. • Professionally and effectively manage a designated caseload by thoroughly assessing, researching, analysing, and applying the most up to date case law to homeless applications across all tenures to conclude a robust legal decision on behalf of the Council. • Ensure that any reports are written with a high degree of diligence, rationality, and quality, so that legal decisions are “right first time”. • Ensure that those applicants for whom the Council has a statutory duty to provide temporary accommodation are placed into accommodation that best meets their needs and in strict accordance with legislation and guidance. • Be aware of the requirement for prudent control of expenditure, particularly for the provision of temporary accommodation and use of grant funding, always acting with a high degree of integrity and transparency and in accordance with financial regulation and policy. • Upon request, assist and support colleagues in the roles of providing temporary accommodation to applicants under assessment with managing and monitoring the licence agreement, including but not limited to, management of any breaches to the terms of the licence, charges, and welfare benefits. • Through casework, teamwork and partnership working, ensure that any housing solution or package of solutions are wholly sustainable and that the expectations of both the applicants and associated stakeholders are effectively managed. • Maximise opportunities to nurture and develop relationships with Private Sector (PRS) Landlords in the discharge of duties, ensuring that any such initiatives or schemes to prevent homelessness in, or access to the PRS are maximised. • Prepare and maintain accurate and up to date case files that provide management with enough information to monitor, audit and report on individual and team performance and for the Council to meet its duties to provide various statutory and non-statutory submissions and returns. • Ensure you maintain and share up-to-date knowledge of housing legislation including the Housing Act, Homelessness Reduction Act, Codes of Guidance, case law, safeguarding and other best practice. • Be responsible and accountable for the performance of yourself, your team, and the service, regularly reporting and feeding back on performance and being outspoken on perceived risks or threats to the service or on any emerging opportunities to improve what we do. • Write reports and submissions that respond to requests for information and statistical data from various sources, including management and other Council officers when required. • Operate in accordance with all Council policies, guidance, and codes. Homelessness & Housing Solutions Officer JD & PS Author: Housing, Tenancy & Advisory Manager Date: October 2020 • Be responsible for risk management, ensuring both yourself and your colleagues are safe. • Nurture and maintain partnership work and collaborations with all internal and external teams, agencies, and partners relevant to successful delivery of your service. • Be responsible and accountable for effective and accurate operation of relevant IT systems in relation to delivery of your area of the service. • Be constructive and positive in your approach to work and supportive of your colleagues. • To think critically and challenge cultures, ideas, and ways of working to achieve a culture of continuous improvement and efficient and dynamic service delivery PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

Logistics Coordinator (Day Shift) Are you ready to take the next step in your logistics career? This is an exciting opportunity to join a dynamic and fast-paced environment as a Logistics Coordinator. This company is at the forefront of the transport and freight forwarding industry, offering you the chance to be part of a team that values innovation, customer service excellence, and professional growth. If you are looking for a role where you can make a tangible impact and thrive under pressure, this could be the perfect fit for you. What You Will Do: • Manage customer enquiries and orders via phone and email, ensuring they are accurately loaded onto the system. • Book and track shipments, providing quotes for EU and UK transport while offering cost-effective solutions. • Liaise with suppliers to source transport and respond to customer needs, including handling line stoppages and arranging airfreight. • Ensure jobs are closed out efficiently by obtaining necessary documentation, such as PODs and purchase orders. • Maintain accurate system data, ensuring all jobs are completed and checked prior to invoicing. • Communicate effectively with internal teams, including Operations, Accounts, and the Warehouse, to ensure seamless coordination. What You Will Bring: • Solid experience working within the transport and freight forwarding industry, with European planning experience being essential. • Strong communication skills and the ability to manage and develop customer accounts. • Proficiency in MS Office, email, and databases, with a good level of numeracy and literacy. • A proactive and organised mindset, with the ability to multitask and prioritise effectively under pressure. • A 'can-do' attitude and a customer-focused approach, with a drive to deliver exceptional service. In this role, you will play a vital part in ensuring the smooth and efficient movement of goods, contributing to the company’s commitment to providing high-quality service at the right cost. Your ability to stay focused, manage multiple priorities, and maintain clear communication will be key to your success in this position. Location & Working Hours: This role is based in Redditch and will require flexibility, including shift work and occasional travel to customer and supplier sites. Fully based on site (no hybrid working). The hours of work are Monday – Sunday, 4 on, 4 off basis, weekend working included, 7:00am – 19:00pm. Interested? If you are ready to take on the challenge of becoming a Logistics Coordinator and want to be part of a company that values your expertise and ambition, apply now to take the first step towards an exciting new opportunity. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included

The IT Support Admin will provide technical assistance and support across the organisation, ensuring smooth and efficient operations. This role is based in Redditch. Client Details My client is a large consumer brand organisation based in Redditch, Birmingham who are looking for a full time IT Support Administrator. Description Provide first-line IT support to internal teams and resolve technical issues promptly. Maintain and monitor IT systems, ensuring optimal performance and minimal downtime. Assist with the installation and configuration of hardware and software. Ensure data security and support regular system backups. Collaborate with the Technology department to implement system upgrades and improvements. Document IT processes and provide training to staff as required. Manage and respond to IT support tickets within agreed timeframes. Communicate effectively with team members and stakeholders to resolve IT concerns.Profile A successful IT Support Admin should have: Proven experience in providing IT support within an organisation. Strong understanding of hardware, software, and network systems. Knowledge of data security protocols and best practices. Excellent problem-solving and troubleshooting skills. Ability to work independently and as part of a team. Strong communication and interpersonal skills. Can commute to Redditch Monday to Friday.Job Offer Negotiable salary up to £35,000. Free parking. Opportunity to progress. IT Support Admin 25 days annual leave plus bank holidays+ birthday off. Christmas shut down. Daytime working hours. Discretionary annual bonus based on company performance up to 15

Interim Part Qualified Accountant (6 Month Contract) Location: Hybrid - Office based for week 1 training, then hybrid working Contract: Interim - 6 months Rate: Flexible (dependent on experience) The Opportunity We're working with a forward thinking public sector organisation to recruit an Interim Part Qualified Accountant for an initial 6 month contract. This is a fantastic opportunity for a hands on finance professional with strong reconciliation experience to support the finance function during a busy period. The role offers hybrid working after the first week of office based training and flexible day rates for the right candidate. Purpose of the Role To support the finance function by delivering accurate and timely financial information, contributing to month end and year end processes, and ensuring compliance with relevant accounting standards, VAT requirements, and internal controls. Key Responsibilities Core Accounting & Reporting Assist in producing monthly management accounts with accurate and timely reporting Support financial reporting, including P&L, variance analysis, and balance sheet reviews Assist with month end close, including journals, accruals, and prepayments Prepare and post accounting journals ensuring completeness and accuracy Reconciliations & Controls Perform monthly balance sheet reconciliations Manage and clear suspense accounts Carry out bank reconciliations and investigate reconciling items Support system and income reconciliations, ensuring accuracy and completeness Monitor and manage receipts in progress Additional Responsibilities Support cost control initiatives and efficiency improvements Produce ad hoc reports and financial analysis for senior stakeholders Ensure monthly bank statements are correctly stored in PDF and Excel formats Undertake reasonable additional duties as required by senior finance leadership About You Essential Requirements Part Qualified Accountant (ACCA or CIMA) Minimum 1-2 years' hands on accounting experience Strong reconciliation experience (bank, balance sheet, suspense accounts) Advanced Excel skills, including pivot tables, formulas, and data analysis Key Skills & Behaviours Strong analytical mindset with excellent attention to detail Able to manage deadlines and prioritise effectively in an interim environment Professional, discreet, and confident handling sensitive financial information Flexible, proactive, and solutions focused Why Apply? Flexible interim rate Hybrid working model Opportunity to gain valuable public sector experience High impact role with exposure to senior stakeholders

Field Service Engineer Birmingham Door-to-door pay Due to very high work volume, there is as much optional overtime as possible in this role, and there is the very realistic possibility of earning @50,000 a year. About the Role: Join one of the UK's largest Garage Equipment Providers as a home-based Field Engineer . You'll be travelling from home to garages, MOT centres etc. to work on a variety of garage equipment, and you'll be equipped with a fully racked van to provide a seamless service. Your Main Responsibilities: You will carry out routine maintenance, service and diagnostics on a variety of equipment such as: Vehicle lifts Brake testers MOT bays Tyre equipment Submit accurate paperwork (Quality System & Health & Safety compliant) Manage your van stock to meet First Time Fix targets Continue developing your technical skills What We're Looking For: Experience with: Mechanical, hydraulic, pneumatic, and electrical systems (Ideally) garage equipment A full, clean UK driving licence APPLY NOW TO FIND OUT MORE! The Curve Group is a Recruitment Services and Human Resources business with a mission to transform the working lives of the people and organisations we work with. We collect and process your personal data for the purpose of providing recruitment and related HR services, in line with our legitimate business interests and legal obligations. We will retain your data for two years from the last point of contact, after which it will be securely deleted unless you request otherwise. For more details about how we handle your personal data and your rights, please see our full Privacy Policy. TPBN1_UKTJ

Join Our Team as an IT Infrastructure Engineer – Bromsgrove (Hybrid Working) The Best Connection Group Limited is expanding its IT team and we’re looking for a skilled IT Infrastructure Engineer to help keep our technology running smoothly. Based at our modern Head Office in Bromsgrove, you’ll work closely with the IT Manager and play a key role in maintaining, supporting, and improving our core systems. If you’re passionate about solving complex technical challenges, supporting a busy service desk, and having real influence over infrastructure performance, this could be the perfect next step in your career. What You’ll Be Doing Acting as an escalation point for 2nd/3rd line service desk queries • Monitoring and maintaining our core servers and IT systems • Investigating incidents and performing root cause analysis • Supporting and enhancing our UK-wide infrastructure • Hybrid working – up to 40% of the time, with occasional travel to our UK data centres and branch locations What’s in It for You? Competitive salary: £45,000 – £55,000 (DOE) • Excellent holidays: 30 days (rising to 33 after one year, including bank holidays) • Additional benefits: Free on-site parking Pension plan Cycle-to-work scheme Employee benefits platform Friendly, modern office environment About You Essential: • IT Degree or equivalent qualification • Intermediate certifications (MS, Cisco, VMWare or similar) • Strong diagnostic and problem-solving abilities • Proven 2nd/3rd line support experience • Confident communicator with strong English skills • Flexible to work occasional weekends or out-of-hours Desirable: • Advanced certifications (MS, Cisco, VMWare or similar) • Solid 3rd line or senior support experience • Strong networking background • Experience with Azure environments • Full UK driving licence About The Best Connection Established in 1991, The Best Connection is one of the UK’s leading suppliers of temporary labour to the industrial, HGV, warehouse, and distribution sectors. With a nationwide network of 80+ branches, we continue to grow and innovate while maintaining our commitment as an Equal Opportunities Employer. Hours of Work Monday – Friday | Up to 37.5 hours per week Includes a 1-hour lunch break each day. Office-based in Bromsgrove for the first 6 months, with hybrid working thereafter. All offers of employment are subject to satisfactory references and DBS checks

The ideal candidate has over a year of relevant experience, and strong skills in HubSpot, Excel, and data analysis. Join a remote-first team and contribute to innovative solutions making an impact in the construction industry. This role involves managing data integrity, generating reports, optimizin

Ideal candidates will have deep expertise in GCP services, including BigQuery and Dataflow, and a proven track record in developing innovative data engineering solutions in agile environments. This position offers a people-first benefits package designed to support your lifestyle. A leading financia

In this role, you will analyze data to drive strategic decision-making and support key initiatives within the Commercial team.

A Data Science Career Program Provider is seeking candidates for entry-level Data Analyst training. The program includes comprehensive courses in data analysis and certification. Participants will gain skills in Excel, SQL, Python, and Tableau, and will receive dedicated recruitment support to secur

A leading AI and analytics firm in Greater London is seeking a Senior Manager for Business Data Strategy and Analytics to lead high-performing teams and drive strategic data initiatives. You will own the organizational knowledge graph and execute a technical roadmap enabling effective data accessibi

A leading financial technology company is seeking a Senior Data Analytics Engineer to optimize business strategy using data-driven techniques. The ideal candidate is proficient in SQL and Python, has experience with cloud data warehousing, and champions a culture of data utilization. You will collab

A professional recruitment agency is seeking an Office Administrator for a full-time, office-based role in a rural setting close to East Grinstead.This position involves providing comprehensive administrative support to enhance school improvement initiatives and maintaining important communications

A fintech company based in Greater London is seeking an experienced Data Engineering Manager to lead a dynamic team. The role focuses on enhancing infrastructure, driving data governance, and empowering engineers through mentorship. Ideal candidates will have significant experience in engineering ma

Ideal candidates will have strong SQL skills, expertise in data visualization tools, and a knowledge of A/B testing. This role offers a competitive salary, flexible working hours, and a remote-first environment, aligning with Pion’s commitment to personal development and employee welfare.

A leading data technology firm is seeking a motivated high-performing salesperson with 4+ years of experience in selling SaaS technology.

A tech-focused firm in London is looking for a back-end/data engineer as their first dedicated engineering hire. This role involves designing and building an AI-first tech stack and developing internal tools to streamline operations. Ideal candidates will have strong communication skills and experie

Una consultora tecnológica internacional con sede en Londres busca un Product Owner con más de 2 años de experiencia en ecommerce, manejo de productos API y un sólido conocimiento de metodologías Agile/Scrum.El candidato ideal deberá comunicar eficientemente con las partes interesadas, crear u

A public service organization seeks a Data Modeller to design data models that drive insights and a customer-focused service. The ideal candidate has a Computer Science degree and experience with data modelling tools.

A leading analytics firm is seeking a Senior Data Analyst / Analytics Engineer to work on impactful projects in a remote-first environment. You will be responsible for gathering requirements, building data models using dbt, and delivering insights through BI tools. The ideal candidate will have stro

You will lead a team of data scientists and work with them to manage the full data science lifecycle. They use their own sources of data to produce highly accurate predictions that nobody else in their sector can achieve. You will work closely with the senior management team to deliver the overall s

The ideal candidate has strong engineering management experience, is skilled in data platforms, and has a governance mindset. A progressive financial solutions company in the UK is seeking a Data Engineering Manager to lead a team, manage critical infrastructure projects, and improve operational exc

The ideal candidate will have deep expertise in Python, cloud infrastructure, and data pipelines. This remote-first role offers competitive salary and benefits, including flexible working hours and generous parental leave. A data analytics company in Greater London is seeking a skilled Software Engi

We’re looking for a Senior Data Analyst to join our Data team. As a Senior Data Analyst, you’re passionate about using data to answer important business questions. Senior Data Analyst (12-month FTC).

A leading measurement company in the UK is seeking a versatile Data Analyst to transform data into actionable insights. This role offers an annual salary of £55,000 - £65,000, with a remote-first work environment.

The role involves guiding the team, ensuring a customer-first approach, and using data to track progress.

A pet food startup in the UK is seeking a Growth Lead to drive long-term growth through effective acquisition channel strategies.The ideal candidate will possess strong analytical skills, creativity, and experience in performance marketing in fast-paced environments.This role involves extensive coll

A leading consultancy firm in London seeks two Assistant Consultants for a six-month fixed term project.One role focuses on numerical analysis, while the other emphasizes communication and engagement, both challenging and exciting.Applicants should possess strong analytical or communication skills,

Head of Operational Excellence Development.Eight flexible bank holidays; you can choose which festivals you observe.Everyone gets a paid day off annually to volunteer.Plug into our Electric Car Scheme for a deal with insurance, road tax and servicing.We’re flexible; most roles let you mix office a

A leading fraud detection company in London is looking for a Data Scientist to join their Detection team. The ideal candidate will have significant experience with machine learning, particularly using the Python data stack.

A leading dental tech company in the United Kingdom seeks a Manager of Data Engineering to lead a high-performing team focused on data product ownership and rigorous data modeling. Responsibilities include architecting the semantic layer, ensuring performance and reliability of data models, and coll

The role requires strong backend experience in TypeScript and collaboration in a remote-first environment.

The successful individual will troubleshoot complex data pipelines and collaborate effectively with technical and non-technical stakeholders. A commitment to data privacy and security is essential. This role is remote-first with occasional office presence.

This pivotal role involves owning the end-to-end data infrastructure, which includes building pipelines and ensuring data security and governance. The ideal candidate will have strong experience with Azure Databricks and a solid understanding of data governance principles. A leading technology organ

The successful candidate will lead a high-performing team of data professionals, drive strategic data initiatives, and champion a data-as-a-product mindset while ensuring robust data governance. This role requires extensive experience in data engineering and the ability to influence executive strate

Ideal candidates should have proven experience in product management and a solid understanding of API-first product development.

This full-time position offers the opportunity to shape data management for an AI-first organization. A leading AI research lab in Greater London seeks a Senior Manager for Business Data & Analytics to lead a high-performing team. Responsibilities include guiding data strategies, enhancing AI capabi

A dynamic data solution company is seeking a Senior Software Engineer to drive technological innovation.

A global risk management company in Greater London is seeking an experienced Product Manager to lead product development efforts.The role involves collaborating with cross-functional teams and driving customer-centered solutions while analyzing product features and prioritizing business needs.The id

A leading consultancy practice in the UK is seeking a Lead Data Engineer to design and deliver high-performance data solutions. The role involves leading engineering teams, developing robust data processing systems, and mentoring team members. With a competitive salary of £90,000 – £110,000 and

This role demands over 5 years of experience in Data Engineering, focusing on large-scale data systems and compliance. A progressive healthcare technology company is seeking a Data Engineering Functional Lead to oversee its data strategy within the AI leadership team. The position is remote-first, w