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Excited to grow your career?Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL.We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you!About the RoleLead HL's Technology Controls Testing team and shape a consistent, high-quality approach to first-line assurance across our technology environment. Using the COBIT framework, you will own a risk-based testing plan that provides senior stakeholders with clear insight into control effectiveness, risk themes and remediation progress.This role offers the opportunity to influence major technology and transformation programmes and drive the move towards a more automated, data-led and continuous control testing model. You will lead the team, set evidential and quality standards, and partner with Technology, Risk, Operational Resilience and programme colleagues to strengthen sustainable control design.What you'll be doingDevelop, maintain and embed COBIT-aligned testing standards, methodology, documentation and quality criteria.Own the annual and monthly technology control testing plan, balancing capacity, risk, control criticality, regulatory relevance and thematic priorities.Lead the team in delivering high-quality testing across access, change, incident, service continuity, resilience, supplier, data centre and platform controls.Drive the roadmap for automated control evidence and automated test execution, working with key technology and transformation programmes.Use COBIT objectives to structure coverage, assess control maturity, identify gaps and report clearly on control effectiveness.Produce dashboards, governance materials and insight for senior stakeholders, covering themes, issues, remediation and automation progress.Build strong stakeholder relationships and provide effective challenge on control design, evidence quality and remediation delivery.Own improvement projects that increase the efficiency, consistency and scalability of testing methodology, tooling and management information.Maintain alignment between the Technology Controls RCSA, the testing plan, findings, risks, controls, issues and actions.About youEssentialLeadership and line management experience within technology risk, technology controls, control testing, IT audit, technology assurance or a comparable environment.Strong working knowledge of COBIT and its use in assessing technology governance, control design, operation and maturity.Ability to make balanced decisions that consider technology risk, operational resilience, client outcomes, regulatory expectations and delivery priorities.Strong analytical and data-led capability, with the ability to interpret evidence, identify trends and translate findings into meaningful action.Confidence engaging and influencing Technology, Risk, Resilience, Operations and senior stakeholders.Experience producing high-quality reports, dashboards and governance materials for senior stakeholders and committees.Experience in data management, control evidence management, management information and automation of control monitoring or testing.Clear and engaging communication, with the ability to adapt style and detail for specialist, operational and executive audiences.DesirableKnowledge of FCA expectations, operational resilience requirements, technology governance good practice and risk management frameworks.Experience supporting large-scale technology change or transformation programmes.Interview processThis will be a 3 stage interview consisting of competency questions, a presentation and finally an interview with Senior Leadership.Working ScheduleThe Digital Control Testing Manager role is a Permanent, full time, 37.5 hours per week, Monday to Friday. Our office is based in Bristol, BS2 0TR. We work in a hybrid model with a blend of home and office working.Why us?Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.What's on offer?Discretionary annual bonus and annual pay review25 days holiday plus bank holidays and 1-day additional Christmas closureOption to purchase an additional 5 days holidayFlexible working options available, including hybrid workingEnhanced parental leavePension scheme up to 11% employer contributionIncome Protection and Life insurance (4 x salary core level of cover)Private medical insurance*Health care cash plans - including optical, dental, and out patientcareHealth screening programmeHelp@hand - confidential support including mental health counselling and remote GPWellhub - unlimited access to fitness providers and wellness coach sessionsVariety of travel to work schemes with bike storage and shower facilitiesInhouse barista and deli serving subsidised coffee and sandwichesTwo paid volunteering days per year* dependant on role level only available to select during our annual benefits window, in November each yearHargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.Please note, we are unable to provide employment sponsorship to candidates.#HLITPBN1_UKTJ

Job Description Lifecycle Engineers Full Time Bristol/Hybrid working Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. Position Summary Rolls Royce is seeking experienced Lifecycle Engineers to support a range of current and future opportunities across our Defence business. Our engineering teams play a critical role in ensuring products are safe, reliable, supportable and cost-effective throughout their operational life. Working across product development, certification, in-service support and maintenance programmes, these teams help deliver engineering solutions that support operational readiness and long-term product performance. We are interested in hearing from engineers with experience in safety engineering, reliability analysis, lifecycle engineering, equipment health management, maintenance strategy, overhaul methods and supportability. Within Defence UK Life Cycle Engineers are responsible for providing in-service technical support of Defence products to ensure their safe, reliable and disruption free operation. In addition, you will bring a strong customer and engineering focus to influence the design and to affect the maturity of the product across the life cycle to meet customer and business needs. Join the Lifecycle Engineering capability based in Bristol, United Kingdom. What you will be doing • As the Customer Engineering interface, you will work with Operators, Partners, Airframers, Regulatory Authorities and Subject Matter Experts to identify and develop through life service solutions. Ensure compliance with requirements specified by regulatory authorities and to adhere to technical and business requirements of internal & external stakeholders., • Manage any issues that affect the Maturity, Lifecycle Cost, Reliability and Maintainability of the product and ensure that they are addressed through Design., • Prepare and deliver technical communications (e.g. presentation and/or reports) to platform provider, regulators, customers and internal stakeholders., • Influence new product design with in-service experience and develop support strategies across the product lifecycle to suit customer and business requirements. Identify opportunities for optimisation and support the generation of the Service Operation Validation Strategy., • Set reliability targets (e.g. disruption metrics) based on historical data & monitor performance against targets. Predict future safety and reliability performance based on failure rates, adopting statistical techniques to support Numerical Risk Assessment, Parametric Distribution and fly forward analysis., • Lead and integrate Health Monitoring system requirements. Identify requirements for new Health Monitoring System or capabilities. In addition, you will contribute to developing support strategies around business, product, customer and industrial relationships; co-ordinate packages of work within a budget and represent the company. You will actively participate in a team to achieve deliverables. Position qualifications Being a part of Rolls-Royce, we put safety first, do the right thing, keep it simple and make a difference. These principles form our behaviours. They are an essential component of our assessment process and are fundamental qualities that we seek for all roles. • Educated to degree level in a STEM subject and/or have experience in a relevant engineering environment (Mechanical, Aeronautical, Electrical or Controls). Other qualifications, in combination with relevant experience, may also be considered., • A broad understanding of Gas Turbine physical and functional characteristics, as well as familiarity of the in-service operation environment (e.g. direct product experience and knowledge of regulatory / compliance requirements) would be advantageous, but training will be provided to develop this., • You should be highly numerate with strong technical and analytical skills, problem-solving ability and capable of systems level thinking, including personal drive, excellent communication and presentation skills, and you will need to contribute effectively in a team environment., • You will be able to demonstrate a high level of customer focus as well as good business awareness and clear understanding of process improvement principles, taking the lead in investigations, supporting / leading cross-functional teams (e.g. specialists, suppliers, customers, partners), and specifying / executing packages of work. Regional Benefits • Generous Annual Leave, • Retirement Savings, • Group Life Assurance provides for a lump sum benefit if you die whilst employed by Rolls-Royce, • Group Income Protection provides an income in the event that you are unable to work due to illness or injury, • Your Shares: Matched is a simple way to own Rolls-Royce shares and invest in our future, together. Buy one share, get one free! Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. To work for the Rolls-Royce Defence business, an individual has to hold a Security Check clearance. Rolls-Royce will support the application for Security Clearance if you do not currently already have this in place. Due to the nature of work the business conducts and the protection of certain assets we can only progress applications from individuals who are a UK national or, in MOD and Government body approved cases, a dual national. Closing date: 8th October 2026 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Engineering for Services Posting Date 23 Sept 2026; 00:09 Posting End Date 08 Oct 2026PandoLogic. , Location: Bristol, ENG - BS2 9NX

Early Morning Delivery Drivers Needed!Join News Team Group, a fast-growing company delivering newspapers and magazines to homes and businesses across the UK. We're looking for reliable, self-employed delivery drivers who are ready to hit the road and make an impact in their local community.Join a team that values your effort and pays you fast. Immediate Starts Available – Ready to go? So are we!Why Join Us?· Earn Great Pay – Up to £64.29 per day!· £50 for deliveries plus a £100 Weekly Performance Bonus.Weekly Performance Bonus – Start every week with a £100 bonus, which you'll receive the following week if your performance remains on target.In addition to the above upon completion of 20 days, you will be eligible for an additional one off £500 bonus, payable alongside your usual weekly bonus on the following Tuesday.What You'll Be Doing:· Delivering newspapers, magazines, and other items to your community.· Starting bright and early at 3:40am for approximately 2.5 hours each morning.· Ensuring fast, reliable delivery for our customers.What You Need to Succeed:· A valid driving licence and your own car or van.· A smartphone with mobile data to track your deliveries.· A love for early mornings and being your own boss – this is a self-employed role.Why Drivers Love Us:· Flexible options to job share with friends or family.· Reliable and predictable earnings with 4-weekly pay.· A chance to make a difference while staying active and exploring your local area.Opportunities to ProgressOnce you've successfully held a round for 12 weeks, a world of new opportunities opens up at NewsTeam.Many of our supervisors and managers started as drivers – this could be your first step toward a rewarding career.One of the most rewarding next steps is the Lead Driver position. While still a self-employed contractor role, it's designed for those with advanced skills and a strong understanding of round delivery. As a Lead Driver, you'll not only take pride in your own performance but also earn extra income by mentoring and supporting new drivers through their training journey.And that's just the beginning — as you continue to succeed, you'll unlock access to a variety of employed positions across our delivery operations and other departments, giving you the chance to grow your career even further within NewsTeam.Ready to Apply?If this sounds like the perfect fit for you, hit Apply Now to join our team today. Immediate starts available – don't miss out!TPBN1_UKTJ

Job Description Safety and Reliability Engineers Full Time Bristol/Hybrid working Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. Position Summary An exciting opportunity has arisen for a Safety & Reliability Engineer to join our team in Bristol. In this role, you will work closely with key internal and external stakeholders to support critical programme milestones, contributing to the successful delivery of our Defence strategy. Your expertise will help ensure the safety and reliability of our products, enabling our customers to operate with confidence. What you will be doing With this attractive opportunity, you will get a chance to: • Apply Safety & Reliability processes such as Hazard Analysis, Fault Tree Analysis (FTA), Failure Modes Effects & Criticality Analysis (FMECA), and Quantitative Risk Assessment., • Work with various specialists and senior project figures, including the Life Cycle Engineering and Design Engineering functions., • Capture and numerically assess system rejection causes to provide insights to the Services organisation for operational availability and cost considerations., • Utilise statistical methods to assess system reliability and identify potential risks., • Influence design decisions by evaluating failures and their impact on safety and reliability. Position qualifications Being a part of Rolls-Royce, we put safety first, do the right thing, keep it simple and make a difference. These principles form our behaviours. They are an essential component of our assessment process and are fundamental qualities that we seek for all roles. • Hold a degree in a STEM subject or have relevant engineering experience. Other qualifications, combined with experience, may also be considered., • Have the ability to think critically about system failures and their broader operational impact., • Be comfortable with statistical mathematics and uncertainty analysis., • Possess knowledge of gas turbine engines, including their design, operation, and environment., • Have a logical approach to problem-solving and the ability to collect, filter, and evaluate data from design, test, and service. Regional Benefits • Generous Annual Leave, • Retirement Savings, • Group Life Assurance provides for a lump sum benefit if you die whilst employed by Rolls-Royce, • Group Income Protection provides an income in the event that you are unable to work due to illness or injury, • Your Shares: Matched is a simple way to own Rolls-Royce shares and invest in our future, together. Buy one share, get one free! Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Closing date: 8th October 2026 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Engineering for Services Posting Date 23 Sept 2026; 00:09 Posting End Date 08 Oct 2026PandoLogic. Keywords: Reliability Engineer, Location: Bristol, ENG - BS2 9NX

Privacy Risk & Compliance Officer Salary- 70k & Great Benefits Location- Bristol About the Role We are seeking an experienced and highly motivated Privacy, Risk & Compliance Officer to support and oversee the effective delivery of our Privacy, Risk and Compliance frameworks across the UK business. This is a key role within the organisation, providing oversight, guidance and assurance across data privacy, regulatory compliance, operational risk and internal controls. Working closely with senior leadership and teams across HR, Recruitment, Operations, IT, Procurement, Legal, Business Development and Account Management, you will ensure that regulatory requirements and global standards are effectively embedded throughout the business. The role reports directly into the country management structure and maintains direct reporting relationships with the Regional Privacy Officer, Head of Risk and Head of Compliance. Key Responsibilities Privacy & Data Protection • Oversee the implementation and ongoing management of privacy requirements across the business., • Ensure appropriate privacy notices and consent documentation are issued and maintained for employees., • Monitor personal data processing activities and identify new or changing processing requirements., • Work closely with HR, Recruitment and other business functions to ensure privacy requirements are consistently applied., • Support compliance with GDPR and other applicable data protection legislation., • Act as a key point of contact for privacy-related queries, reviews and audits. Records of Processing & OneTrust • Maintain accurate and complete Records of Processing (ROP) within OneTrust., • Ensure Controller and Processor records are appropriately documented and regularly reviewed., • Identify and document new or amended personal data processing activities., • Work with IT, Operations, Account Management and other functions to ensure records remain accurate and complete., • Conduct quality reviews and challenge incomplete or inaccurate information where required. Risk Management • Lead the implementation and ongoing maintenance of the organisation’s Risk Management Framework., • Identify, assess, monitor and report risks across the business., • Work with senior management, risk owners and operational teams to ensure risks and internal controls are appropriately documented., • Maintain accurate and comprehensive Risk Registers., • Develop, monitor and support risk mitigation and remediation plans., • Review the effectiveness of existing controls and recommend improvements., • Escalate significant risk events in line with established governance processes., • Provide regular risk and control reporting to the Global Risk Team., • Promote a strong culture of risk awareness and accountability throughout the organisation. Compliance & Governance • Support the implementation, maintenance and monitoring of the Global Compliance Framework., • Monitor relevant regulatory and legislative developments relating to Privacy, Risk and Compliance., • Identify areas of non-compliance or control weakness and support appropriate corrective actions., • Act as a key point of contact for GDPR, BCR and other Privacy and Compliance audits., • Support the delivery of mandatory Privacy and Compliance training., • Prepare regular reports and management information for senior leadership and Global Privacy, Risk & Compliance teams., • Provide guidance and support to operational teams to ensure adherence to internal standards and regulatory requirements. Client & Contract Compliance • Work with Account Management, Business Development and Legal teams to ensure appropriate Privacy and Compliance provisions are included within client contracts., • Support privacy amendments and negotiations relating to existing client agreements., • Assist with client Privacy, Risk and Compliance due diligence., • Provide updates and reporting on contractual privacy and compliance requirements. Vendor Due Diligence • Oversee Privacy and Compliance due diligence for new and existing vendors., • Partner with local and global Procurement teams to ensure appropriate checks are completed., • Review Vendor Due Diligence Questionnaires and approve or escalate findings where appropriate., • Ensure required due diligence is completed before new vendor agreements are executed. New Business & Client Support • Support client bids and pre-sale discussions relating to Privacy, Risk and Compliance., • Assist with client due diligence and assurance activities., • Support new business go-live activity in line with established control frameworks., • Provide specialist Privacy, Risk and Compliance guidance throughout mobilisation and implementation activities. About You • You will be an experienced Privacy, Risk or Compliance professional with the confidence to work across multiple functions and engage effectively with stakeholders at all levels of the organisation., • You will bring strong analytical skills, sound judgement and the ability to translate complex regulatory requirements into clear and practical business solutions. Essential Skills & Experience • Previous experience within Privacy, Risk and/or Compliance., • Strong working knowledge of data protection legislation and GDPR., • Strong analytical, problem-solving and critical-thinking skills., • Excellent communication and stakeholder-management capabilities., • Strong influencing skills with the confidence to constructively challenge at all levels., • Ability to manage multiple priorities within a complex business environment., • High level of integrity and commitment to regulatory compliance and good governance., • Proficient in Microsoft Office, including Excel and PowerPoint., • Fluent in English. Desirable • Working knowledge of Anti-Money Laundering (AML) legislation and its application., • Experience working with OneTrust or a similar Privacy/GRC platform., • Experience supporting client audits, regulatory reviews or due diligence exercises., • Professional qualification or certification within Privacy, Risk, Compliance or Security., • Candidates without an existing recognised certification should be willing and able to obtain an appropriate certification within their first six months in the role. Education Bachelor’s degree or equivalent relevant professional experience. Professional qualifications within Privacy, Risk Management, Compliance or Security would be advantageous. #LI-CW1

Description Programme Name: LCST Location: Bristol, UK. The role will be hybrid, with expectations to be in office at least one day per week and some UK travel will be required. Are you ready for your next career challenge?.. Role Overview: Leidos Europe Ltd is seeking a UK based Programme Continuous Improvement Lead (CIL) who is a motivated self-starter and can work independently and as part of a team in a dynamic environment. You will be a dedicated resource to the Mission Support & Integrated Logistics (MSIL) division working on the Ministry of Defence Logistics, Commodities and Services Transformation (LCST) Programme. Reporting to the Head of Compliance and Continuous Improvement, the Continuous Improvement Lead will be supported by colleagues within the Compliance function who are all on their CI journeys. You will be acting as the first point of contact for new CI opportunities and be responsible for helping deliver and assuring our existing programme CI capability. As a key member of the compliance team, you will have tangible input within a growing organisation. You will help drive the culture of continuous improvement to the next level as the programme continues to expand. We’re a very data heavy organisation and it would be beneficial if you know how to translate complex data into a simple solution with your analytical mindset. You will be exposed to senior management across the programme. Therefore, it’s important you have excellent communication skills, to deal with all kinds of different stakeholders. Duties & Responsibilities: You will have strong analytical and problem-solving skills, a keen eye for detail, and evidence of CPD study on continuous improvement related subjects. This position will work cross-functionally with our Defence customer, key sub-contractors and the operations teams to be ensure the continuous improvement deliverables are of the highest standards so that we deliver products and services of the highest quality to our customers. Your responsibilities: • Lead continuous improvement projects of the assigned Leidos programme lines using PDCA/DMAIC or aligned methodology, focusing on cost reduction and efficiencies increase., • Conduct assessments to identify areas within Leidos where processes can be streamlined, costs reduced, or efficiency improved., • Support creation of detailed plans for implementing changes, including timelines, resource allocation, and communication strategies, utilising an existing CI Toolkit., • Support the Head of Compliance and Continuous Improvement in facilitating workshops, training teams, and coaching them on using improvement methodologies., • Chair the internal programme Continuous Improvement Working Group (CIWG), ensuring appropriate governance, stakeholder engagement, action tracking and escalation of improvement activity across the programme., • Coordinate, review and assure key subcontractor continuous improvement submissions, ensuring proposals are aligned to programme priorities, customer expectations and measurable benefit delivery., • Maintain evidence that the programme is delivering Plan-Do-Check-Act activity as set out in the Service Delivery Plans, using CI governance to demonstrate progress, assurance, lessons learned and sustained improvement. Skill Required: • Certification in a relevant continuous improvement discipline is necessary, • Data Analysis skills with ability to process large data sets, drawing conclusions and providing effective visualisations to summarise key information, • Evidence of a number of years working within an operations environment., • Strong communication (written and verbal), leadership and partnership working skills., • Ability to deliver at pace, multi-task and manage pressing deadlines., • UK citizenship, • Be able to achieve SC clearance, • Willing to travel UK Wide Desirable Skills Required: • Experience working in a service orientated environment., • Experience working with the following tools: Power Apps, Power BI, SharePoint, MS Office products (Word, Excel, PowerPoint), Jira, • Active SC security clearance Clearance Requirements: • BPSS Pre-screening required to Start, • SC required for the role Leidos UK! Join our team and discover a culture of collaboration, innovation, diversity, trust, caring management, communication transparency, work-life balance, and overall job satisfaction... What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme, • Private Medical Insurance, • 33 days Annual Leave (including public and privilege holidays), • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme), • Flexible working scheme Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: The _ for the UK Ministry of Defence is a critical effort to enhance and improve the UK’s defence supply chain. The programme provides essential services such as storage and distribution for the MOD's materiel, including a global freight service and the procurement and inventory management of 70,000 commodity NATO Stock Number (NSNs). Working together as Team Leidos we are helping to transform the UK's defence supply chain by providing an integration of a complex mixture of services, at low risk, using a modern suite of systems that will deliver one version of the truth. For the first time, the MOD will see the whole picture, as it is happening. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. £34,800.00-£43,500.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit _. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at _. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at _. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the _. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Data Analyst Course Programme – Job Guarantee Included \n Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. \n The Programme \n Complete this 10-week online training with just 10-15 hours per week of study time. You'll learn industry-standard tools, including Excel, SQL, Python, and Power BI, while building a professional portfolio with workplace projects. The programme includes earning BCS and CompTIA certifications recognised by UK employers, expert tutor support throughout your studies, and dedicated job placement support with CV help, interview preparation, and direct employer introductions. \n The Outcome \n 93% of graduates secure data analyst roles within 3 months. \n Starting salaries: £28,000 – £38,000 \n Who This Is For \n The programme is completely beginner friendly, so no experience needed. Career changers are welcome, and you can study at your own pace. \n *This programme is available to UK-based learners only. \n Ready to start earning in data? Limited spaces available. Apply now for the next available cohort.

Compliance Consultant, Bristol, HybridSummary of the roleA leading business in Bristol are currently looking for a Compliance Consultant to join their company to play a central role in ensuring a seamless, compliant, and people-first onboarding journey for candidates joining their clients via contract, temporary, or permanent routes.This role blends attention to detail and regulatory accuracy with customer-centric service delivery. You will act as a key liaison between candidates, recruiters and client services colleagues, ensuring all onboarding tasks are completed to the highest standards of accuracy, efficiency, and care.As we evolve into a high-performing team that champions experience at scale, you will take ownership of your part in the process, build positive working relationships, & contribute actively to continuous improvement, team collaboration, & service excellence.About YouA relationship-builder who enjoys working with people & supporting them through the onboarding process.Confident communicator - both written & verbal - who can liaise professionally with candidates & colleagues.Strong organisational skills with high attention to detail.Ability to manage multiple priorities in a fast-paced environment.Comfortable learning & using systems such as CRMs, contract management tools, and onboarding platforms.A problem-solver with a proactive, can-do attitude.Committed to learning & continuous improvement.Thrives in a collaborative, team-focused environment.What You'll Be DoingOnboarding Delivery & Candidate ExperienceGuide candidates through the pre-employment screening & onboarding process in a friendly, professional, and timely manner.Deliver right-first-time onboarding by ensuring contracts, compliance documentation, and background checks meet client and legal standards.Build rapport with candidates & act as a point of contact throughout their onboarding journey, answering questions and offering clear updates.Work closely with internal customers and or comapny's brands (Client Services, S-Rec, Brands, Projects, G&D, Outsource, Method, Fuse, etc) to enable placements and build trust-based working relationships.Contract Management & ComplianceGenerate, issue, and administer contracts, offer letters and contract extensions accurately and in line with SLAs.Conduct vetting activities including references, Right to Work checks, and client-specific requirements.Maintain accurate records and ensure all systems (SharePoint, CRM, Onboarding platforms) are kept up to date and fully audit ready.Flag and resolve any issues that may impact compliance or onboarding timelines, escalating when needed.Quality & Continuous ImprovementTake ownership of a smooth, supportive, and fast-paced onboarding journey, ensuring candidates feel well-guided, valued, and ready to start without unnecessary delays.Contribute to team-wide initiatives to reduce pass-backs, duplication, & back-and-forth, enabling smoother handovers and fewer delays.Conduct self-audits on onboarding files to ensure compliance accuracy before submission.Collaborate with Team Leaders, Quality Assurance Compliance Consultants & other SMEs to suggest improvements to workflows, templates, and processes.Collaboration & Service ExcellenceEmbrace a team culture where 'one team', collaboration, ownership, & communication are central to how we work.Be proactive in helping colleagues and seeking clarification when needed to ensure tasks are completed correctly first time.Champion a positive candidate and colleague experience, always striving to be responsive, approachable, & solutions focused.Cross-train to become an SME in specific areas of compliance such as, Quality Assurance, Contracts, International, etc, to maintain flexibility & provide cover during unforeseen absence or peak activity periods.Support colleagues across the business & clients by willingly participating in client calls, meetings, or correspondence where required.Reporting & Data AccuracyEnsure all onboarding activities are tracked & updated accurately in relevant systems.Contribute to weekly, monthly, & quarterly reporting on onboarding performance, highlighting any compliance trends or process delays.Success MeasuresRight-first-time onboarding completion rate based on 10% of packsVolume of onboards completedTime to onboard (average per placement)File audit pass rate (internal and client)Collaboration and responsiveness ratings from internal customers (Client Services, S-Rec, company's Brands, comapny's Projects, G&D)Additional NotesThis job description is not intended to be exhaustive. The Company reserves the right to amend or add to the duties and responsibilities of the role in line with business needs.Reasonable Adjustments:Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.TPBN1_UKTJ

Salary: £21,429 per annum, plus excellent benefitsHours: Monday to Friday, 09:00 am to 4:00 pm with 1 hour for lunchLocation: New Pooles Lodge, Fishponds, Bristol BS16 4FBAbout the roleChurchill Estates Management are recruiting for an exceptional Lodge Manager for our retirement development. We seek someone who loves working with people, with a background in administration and customer service. This varied and interesting role will see you co-ordinating the development and related activities, making a positive difference every day to the lives of our Home Owners and providing a hassle and worry-free retirement living lifestyle.Reporting to the Area Manager, you'll be managing both the maintenance of the property and providing a first-class service to Owners. In this autonomous role, you'll be the trusted, 'go-to' person on-site and a 'friendly neighbour' for Owners. You will liaise with a range of customers and suppliers, managing contractors, scheduling maintenance, completing health and safety checks, organising activities and events for Owners and much more!This role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding.About youThis position is ideally suited to people with experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity and health & social care sectors. A successful Lodge Manager is someone who loves to work 'front of house' and is focused on providing a first-class customer service with excellent administration skills.Your passion for excellent customer service is vital. With the focus on providing a happy and fulfilling lifestyle for the Owners, you'll have an outgoing and friendly personality with a love of people. You'll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety and the security of the development, displaying good judgement and the ability to be calm under pressure. Despite the high levels of social contact with residents, you will be happy working alone and independently, using your own initiative.To support with the organisation of events and to effectively administer the maintenance of the site, you'll be an accomplished administrator, computer literate, with previous experience of using Microsoft Office applications, including Excel and Outlook.How you'll be rewardedAnnual holiday entitlement of 24 days (pro rata) + Bank HolidaysA day off on your BirthdayLife AssuranceEye Care reimbursementColleague Introduction reward schemeProfessional development and qualificationsThorough induction and ongoing trainingImmensely rewarding workAbout usWe are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation.We manage over 220 developments nationally. That means we oversee more than 9,000 apartments, providing property services and customer care to over 11,000 retired people.However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future.Join us and be part of a professional, award winning, customer focused team.Our Company Values TORCH: Trust/Openness/Respect/Communication/HonestyWe are looking for the very best people to join our business and adopt our values so if you want to be part of our success story apply today.We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy.TPBN1_UKTJ

DescriptionWe are seeking a highly motivated and results-oriented individual to lead our Central Services Platform Team. This role is instrumental in driving the adoption and optimisation of AWS services within our organisation, ensuring they align with our business objectives and deliver maximum value.You will engage and collaborate with various teams to align priorities that drive our platform development initiatives.If you have an eye for detail and a passion for delivering high quality platform experiences that delight developers, then this could be the role for you.Key ResponsibilitiesStrategy and PlanningDevelop and execute a clear vision for leveraging AWS services, including PaaS offerings like RDS, MSK, and AWS API Gateway, to achieve organizational goals.Craft a comprehensive roadmap that outlines the journey of AWS service adoption and optimisation, prioritizing initiatives based on business value.Foster collaborative partnerships with stakeholders to understand their evolving needs and align AWS services accordingly.Team LeadershipBuild, manage, and mentor a high-performing team of platform engineersFoster a collaborative and innovative culture within the team.Ensure team members have the necessary skills and training to effectively utilize AWS services, including PaaS offerings.Technical ExpertiseStay up-to-date with the latest AWS services, including PaaS offerings, and best practices.Provide technical guidance and support to team members and stakeholders.Architect and implement scalable, secure, and cost-effective AWS solutions, leveraging PaaS services where appropriate.Service DeliveryOversee the delivery of AWS services, including PaaS offerings, ensuring they meet SLAs and performance requirements.Identify and address performance bottlenecks or issues.Monitor and optimise cloud resource utilization.Upgrade and Patch ManagementDevelop and implement strategies for upgrading and patching AWS services to maintain security and performance.Ensure compliance with vendor security recommendations and best practices.Utilise Automated patching where possible.Self-Service for DevelopersEnable self-service capabilities for developers to access and utilize AWS services efficiently.Create intuitive and user-friendly interfaces for developers to interact with the platform.Provide comprehensive documentation and support resources for developers.Cost ManagementDevelop strategies to optimize cloud spending and reduce costs, including cost-effective use of PaaS services.Implement cost-saving measures, such as rightsizing instances and utilizing reserved instances.Metrics and Reporting:Establish key performance indicators (KPIs) to measure the success of AWS service adoption and utilization.Track and report on metrics such as cost savings, platform uptime, developer satisfaction, and service utilization.Analyse data to identify areas for improvement and optimisationQualificationsMinimum CriteriaYou'll need all of these.Experience providing team and technical leadership.Exceptional customer service, and stakeholder management.Excellent communication, interpersonal & presentation skills (oral and written).Excellent judgement, decision-making & influencing skills.Innovative and solution-focused with strong problem-solving and analytical skills.You are curious and keep yourself updated with the latest IT industry trends.Demonstrable experience identifying business opportunities to enhance productivity.Proficient knowledge in Agile methodologies, particularly Scrum or Kanban.BenefitsMotability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 800,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day:We find solutionsWe drive changeWe careWe operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers. It allows us to have the flexibility to work remotely up to 2-days per week whilst also using the great office spaces we have available.As a Motability Operations team member, the benefits you can expect are:Competitive reward package including an annual discretionary bonus15% non-contributory pension (9% non-contributory pension during probation period)28 days annual leave with option to purchase and sell daysFree fresh fruit and snacks in the office1 day for volunteeringFunded Private Medical Insurance coverElectric/Hybrid Car Salary Sacrifice Scheme and Cycle to Work SchemeLife assurance at 4 times your basic salary to give you a peace of mind that your loved ones will receive some financial helpFunded health screening for over 50sVoluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loansEmployee Discount Scheme with an app to save on the goFree access to healthcare apps such as Peppy, Unmind, Aviva Digital GP and volunteering app on Hand for all employeesGenerous family leave policiesAt Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they're rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender.We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.TPBN1_UKTJ

Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. • Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use, • Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics, • Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services, • Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle, • Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. • A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup, • Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence., • At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts, • Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer, • Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance, • High attention to detail, particularly where accuracy and compliance matter, • Comfortable working independently in a fully remote environment These will help you stand out from the pack: • Finance or legal background (e.g. professional services, company secretarial, tax), • Startup/scale-up experience, • Knowledge of shares and share schemes, • Experience working in a remote-first team, • Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Short take-home task — (we'll tell you what this involves upfront), • 45-minute skills based interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): • This job is remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our _. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards _. This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

Join us in shaping the future of paid search intelligence. Adthena is an award-winning search intelligence platform powered by patented AI technology and a team of dedicated experts. We help brands, marketers, and agencies dominate their competitive landscapes with unparalleled insights into the paid search market. Our Whole Market View, Smart Monitor, and Local View solutions give clients the clarity to optimize spend, increase ROI, and stay ahead of the competition. Trusted by global brands like Citibank, L’Oréal, and Volvo, and backed by Updata Partners, we’ve been redefining search intelligence since 2012. In 2025, Adthena continued its winning streak, earning 8 major search industry awards. Highlights include Best AI Search Software Solution at the US Search Awards, Best Search Software Tool at the European Search Awards, and Best Software Innovation at the Global Search Awards. Ready to make an impact in an industry-leading company? Let’s do it together. We offer the best of both worlds: the maturity and stability of a well-established company combined with the energy, agility, and impact of a scaling tech organisation. If you’ve been hesitant about joining a typical tech company due to concerns about chaos, fragility, or volatility, Adthena is your answer. We’re beyond early-stage chaos, offering stability. We’re smaller than large-scale enterprises, offering more autonomy, less red tape, and accelerated growth. Strong Culture: Our quarterly surveys show a 93% average approval rating for company culture, with an overall eNPS of 27. Award-Winning Product: US 2025 Search Awards for Best AI Search Software Innovation Trust-Based Vacation: Take as much time off as you need, when you need it. Remote-First: 52% of Adthenians work fully remote, with others choosing Hybrid Work at our 3 Geohubs (London, Austin, Sydney). Flexible Work: Work how and where you do your best, with full autonomy over your day. Career Growth: Bespoke training and career development via "Sherpa plans” to guide your growth. Private Medical Insurance: Fully covered health care. Mental Health Support: Employee Assistance Program offering 24/7 confidential counselling, with access to ‘healthier living’ services such as ‘HeadSpace’. Family Care Package: Up to 6 months fully paid maternity leave, and 2 months paternity leave. Pension & 401(k): Competitive UK/US/AUS pension schemes, available from day one. Home Office Stipend: $200 for your ideal remote setup. Swag Welcome Gift: $70 credit to grab some merch. Reporting to: Senior Manager, Customer Success Location: Remote (UK or EU) OR London (Hybrid 2 days/week) Interviews: 4 Stages Start Date: ASAP Adthena is a ‘Customer Value’ oriented business. As such, the Customer team is critical to our success. In our London office, this team consists of Account Management and Customer Success roles - both of which are critical to the success of our clients. We work closely together to leverage each other's skills and abilities, ensuring that our clients are successfully achieving their goals. We work as a close-knit, highly functional team and contribute to the wider business by working closely with Sales and Marketing to encourage business alignment. As a French-Speaking Customer Success Manager, you'll be the go-to partner for a portfolio of French and UK clients, helping them get real value from our platform — driving adoption through smart onboarding, best-practice guidance, and bespoke solutions. Native French is essential, as you'll work with French-speaking clients day-to-day alongside a UK book. You'll own retention and engagement through regular check-ins, actionable insights, and timely follow-through — guiding clients to value, explaining the data behind their results, and spotting opportunities for renewals and expansion. You'll work closely with our Account Managers, who own the commercial relationship, while you own the partnership. First 30 days — Get up to speed on the product, the business, and the tools and processes that'll set you up for success. By 60 days — Start building relationships. You'll arrange calls and face-to-face meetings with key stakeholders across a pre-assigned book of "green" clients. These are added in blocks — eventually you'll manage up to 30 clients, depending on size. By 90 days — Alongside your Account Manager, you'll have conducted Business Reviews with senior stakeholders across your book, building strong client health scores and referable relationships. Day-to-day, you'll be driving engagement through monthly check-ins and contributing to Quarterly Business Reviews — co-owning success plans, guiding clients through key milestones, and capturing outcomes along the way. You'll act as a trusted advisor, delivering strategic insights and best practices, and feeding client voice back into product and leadership. By 12 months — You'll have delivered an exceptional client experience, targeting 90%+ gross revenue retention. You'll have proved value on existing subscriptions and scoped out upsell opportunities for Account Management. By 18 months — You'll have a proven track record as an Adthena CSM, with a clear path ahead — whether that's growing as an individual contributor or stepping into management. Native French speaker with strong written and spoken English 2+ years experience in a client-facing Customer Success, Account Management, or Client Services role Strong stakeholder management skills, comfortable engaging up to C-level A solid understanding of the digital marketing landscape, including paid search Strong analytical skills — confident working with data and translating it into actionable insights A customer-centric mindset focused on delivering value and driving outcomes SaaS background is a plus Get Shit Done: We're big on taking action, owning our challenges, and finding solutions. Freedom with Responsibility: We take charge of results to recognition. We know that our hustle not only moves the needle for the company but also sets us up for personal success. Deliver Remarkable Quality: We care about exceeding expectations in the work we do and aim to always do our best work as individuals and as a team. Smart & Always Improving: We strive daily to expand our knowledge and become better at what we do. You’ll work closely with: Simon Koehli Director, Customer Success - EMEA _ Stephanie Richardson Senior Manager, Customer Success - EMEA _

One of Pine's portfolio companies, Inixion, is a Sage partner with a track record that speaks for itself: a 100% project success rate across nearly 20 years of delivering Sage X3 for manufacturing and distribution, and Sage Intacct for services-led businesses. Their consulting team brings deep industry expertise and long-term customer partnerships across the UK and North America — and they're growing. They're looking for a driven, client-focused Sage X3 Customer Support Consultant to join their Support and Development team. The successful candidate will be the person clients count on when something goes wrong — taking ownership of issues, digging in to find solutions, and seeing every ticket through to resolution. This role works closely with Inixion's Development and Technical Consulting teams, and with third parties where needed, to keep clients running smoothly. This is a full-time remote role. • Receive, own, and resolve support tickets raised by Inixion clients — taking full accountability from first contact to resolution., • Use remote access tools to diagnose and troubleshoot issues directly within client environments., • Analyse, replicate, and resolve support cases within Inixion's escalation guidelines., • Liaise with internal departments — Development, Technical Consulting, and management — to drive swift resolution of outstanding issues., • Maintain thorough, clear documentation on all tickets to support team continuity and knowledge sharing., • Communicate proactively with your manager, flagging issues as they arise rather than after the fact., • Uphold a high standard of written and verbal communication with clients at all times., • Support colleagues when capacity or complexity demands it., • Travel to client sites and internal Inixion meetings as required. Required • Solid working knowledge of Sage X3 — either as a super user or in a support/consulting capacity, including technical experience., • Confident, professional, and able to work independently with minimal direction., • Strong organisational and analytical skills with a methodical approach to problem-solving., • Clear, professional communicator — both in writing and verbally. Nice to Have • Experience with Sage Intacct., • Familiarity with Microsoft SQL and/or Crystal Reports., • Proficiency in Microsoft Office. £38,000 - £40,000 a year • Location: Remote (UK), • Employment Type: Full-Time, • Bonus: 7.5% Annually, • Hours: Monday–Friday, 9:00am–5:30pm (flexibility required for on-site visits and agreed extended hours), • Holiday: 20 days per year, increasing annually to a maximum of 25 days, • Private Health: Eligible to join after 6-month probationary period, • Pension: Eligible to join after 3 months, • Bonus Scheme: Eligible after 6-month probationary period, • Life Assurance: Eligible after 6-month probationary period, • Broadband/Mobile Allowance: Included We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At Certn, we're changing how trust works with The World's Easiest Background Check. We've raised $127M+, earned Deloitte Fast 50 recognition three years in a row, and we're still only scratching the surface. Our goal is straightforward: help people move faster - into jobs, homes, and opportunities - by simplifying the path to trust. We're not a traditional background screening company. We're a team of curious, collaborative builders who care about solving real problems for real people. We challenge each other, move fast, and have fun doing it. If you want to grow, make an impact, and help shape products used by millions, this is your place. Let's build what's next, together. The Customer Success Manager (12-month fixed-term contract) role plays a key role in driving strategic customer success initiatives. Responsible for fostering long-term relationships, this role involves conducting business reviews, addressing escalated issues, and collaborating with cross-functional teams to maximize customer satisfaction and revenue growth. Develop and execute account plans to ensure customer success and identify growth opportunities. Own customer onboarding, ramp, and full life cycle achievement including contract renewal. Find upsell, cross sell, and expansion opportunities and win additional business Maintain weekly updates reviewing Customer Stories, Opportunities, Onboarding progress, At Risk Account, and Churn. Serve as the primary contact for escalated issues, collaborating internally to resolve challenges. Collaborate with stakeholders across all departments to solve complex customer issues. Perform Quarterly Business Reviews to proactively address challenges and advocate for new products and services for customers. Conduct an average of 5-8 proactive meetings per week with your book of business Document and utilize Hubspot to track customer interactions. Measurably increase B2B revenue and margin as it relates to company objectives on a quarterly basis. Implement strategies to reduce churn and enhance loyalty. Utilize data to analyze and track potential churn targets and create a mutual plan of success to maintain customer satisfaction. Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. Showcased effectiveness in strategic account management. Adept analytical and problem-solving skills. Effective communication and presentation abilities. Experience advocating for customers at an executive level within the organization. Demonstrated ability to collaborate effectively with various departments for overall business success. Demonstrated success in driving customer growth through expansion initiatives. Working experience with SaaS products and the background check industry (preferred). Certifications in customer success or customer support (preferred). College or university degree or equivalent work experience. Candidates must be currently located in and legally authorized to work in Canada. This role may require occasional travel to meet with clients. If you meet most, but not all, of the qualifications listed above, we still encourage you to apply. We recognize that strong candidates come from a wide range of backgrounds and experiences, and we value the diversity of perspective that brings. Certn is a remote-first company with a high-performance edge. We value hustle, hunger, and helping each other win - but we also have a strict no-jerk policy. Ambition here is about lifting people up, not stepping on toes. We think like owners and execute with urgency. We're customer-obsessed and always learning. We give real feedback and hold each other to high standards. 32 days of paid time off per year Company-paid benefits that start on day 1 Remote-friendly and supportive flexible remote arrangements Work-from-home allowance Professional development budget And a few more goodies! We're committed to building a workplace that's diverse, inclusive, and empowering for all. If you need accommodations to support any special needs at any stage of the recruitment process, just let us know - we've got you. Just so you know, the selected candidate will be required to complete a background check. This means you will get to see first hand what we do, and trust us, we do it REALLY well! We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews. This posting is for a current, open position within Certn. This opportunity is offered through HighlightTA, the on-demand talent team supporting Certn’s growth. Connect with us and learn more:

TiPJAR exists to make appreciation fair, transparent, and direct, and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. You’ll manage a portfolio of high‑value enterprise accounts, deliver an exceptional, partnership‑led customer experience, and work cross‑functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing, process improvements, and mentoring. You’ll be the strategic partner our enterprise clients rely on; the person who understands their goals, anticipates their needs, and ensures TiPJAR becomes an essential part of how they operate. What You’ll Be Doing Day to Day: • Own the post‑onboarding relationship with assigned enterprise clients, ensuring consistency, value delivery, and long‑term partnership., • Actively manage client goals, platform adoption, and account health to maximise retention and measurable success., • Lead structured account reviews, presenting insights, performance trends, and clear recommendations., • Identify and mitigate risk early by monitoring engagement signals and addressing issues before they escalate., • Develop a deep understanding of each client’s operating model, tipping policies, and success metrics., • Guide clients through legislative changes, platform updates, and operational challenges, ensuring smooth transitions., • Collaborate closely with Product, Tech, and Support to resolve issues, champion client needs, and influence improvements., • Share best practices, playbooks, and learnings to strengthen the Customer Success function., • Contribute to roadmap discussions and cross‑functional initiatives that enhance the end‑to‑end client journey. What You Bring • Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality., • Exceptional relationship‑building and communication skills, with confidence engaging senior and executive stakeholders., • Strength in delivering strategic account reviews, translating data into insights and presenting, • recommendations with impact., • Commercial awareness, with the ability to support renewal and expansion conversations through value‑led engagement., • Experience navigating complex, multi‑stakeholder organisations, building trust across, Operations, Finance, HR, and Technology., • Strong CRM proficiency (HubSpot a plus), with the ability to maintain accurate data, track health signals, and manage structured workflows., • A proactive, solutions‑focused mindset, with strong organisational and prioritisation skills., • A collaborative approach, contributing to process improvements, knowledge sharing, and a high‑performing team culture., • Nice to have: Familiarity with hospitality operations or tipping environments. How We Measure Success • Retention and growth of your enterprise portfolio, demonstrated through strong adoption, engagement, and value delivery., • Quality, clarity, and consistency of your client interactions, documentation, and strategic account reviews., • Your ability to anticipate risks early, resolve issues proactively, and maintain strong account health., • Contribution to process improvements, playbooks, and ways of working that strengthen the Customer Success function., • Strength of cross‑functional collaboration, ensuring client needs are championed across Product, Tech, and Support., • Positive feedback from clients and internal stakeholders, reflecting trust, partnership, and professionalism. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30 mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise- A 60 minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive. Application Acknowledgement Due to the high volume of applications we receive, we may not be able to contact you individually if you have not been shortlisted. If you do not hear from us within the advertised timeframe, please assume your application has not progressed on this occasion.

Salary: £50,000 – £55,000, depending on experience Location: Science Creates St Philips, Bristol Working pattern: Full time, 37.5 hours per week, on-site About Us Carbometrics is a Bristol-based chemistry company specialising in the design and synthesis of highly selective binding molecules for use in cutting-edge sensors across hospitals, medical devices, bioprocessing, and industrial applications. Our mission is to help people with diabetes and other conditions live longer, more comfortable lives by improving real-time monitoring of key analytes such as glucose. Built on over 20 years of pioneering research from Professor Anthony Davis' group at the University of Bristol, our proprietary Biomimetic Glucose Binding Molecules (GBM) underpin a glucose sensing platform capable of delivering a market-leading Continuous Glucose Monitor (CGM). The same core technology, developed through our predecessor company Ziylo, was acquired by Novo Nordisk to develop smart insulins. We have since expanded into a broader analyte portfolio including potassium, lactate, pH, CO₂, and calcium, building toward the most comprehensive continuously monitored sensor array for medical use. We're based at Science Creates, Bristol's leading scientific incubator and ecosystem, working alongside a highly motivated team of scientists. Role Overview Carbometrics is introducing an ISO 13485 Quality Management System (QMS) to support the development and manufacture of our products. We are looking for a Quality Manager to lead this process, establishing, embedding and owning the QMS from the ground up, and building the foundations of a quality function that will scale with the company. This is a hands-on, high-ownership role for someone who enjoys building something new, is comfortable working independently and alongside external consultants as the sole quality specialist in a small team, and wants to shape how quality is done as we grow toward regulatory submission and product launch. What You'll Be Doing Core responsibilities: Own the introduction and ongoing maintenance of the company's ISO 13485 QMS, including document control, record-keeping and change control Define, implement and continuously improve quality processes, procedures and forms appropriate to a growing start-up, in collaboration with the wider team Chair management review meetings and ensure all assigned actions are completed Plan and lead the internal audit programme, and lead preparation for and hosting of external audits, supplier audits, certification and notified body assessments Own the non-conformance, CAPA and root-cause investigation process, ensuring timely and effective resolution and tracking of trends Manage supplier and vendor qualification, quality agreements and quality-related supplier performance Act as the main point of contact for quality matters with external suppliers, contractors, auditors and, as the company grows, notified bodies or regulators Support the science and engineering teams with QC testing, incoming inspection of materials, and routine data review Additional responsibilities: Maintain a strong safety and quality culture, including timely reporting and investigation of incidents, non-conformances and learning events Report on quality performance and QMS status to the leadership team, recommending priorities for continuous improvement Keep procedures up to date as the company, product portfolio and QMS mature Build strong working relationships across a small, cross-functional team as a trusted advisor on quality and compliance Help define and build out the quality function as the company grows, including identifying where additional resource is needed Contribute ideas to improve personnel safety, environmental performance and process quality What You'll Bring Qualifications: BSc in an appropriate scientific or engineering discipline (e.g. Life Sciences, Chemistry, Biomedical or Chemical Engineering), or equivalent Further qualification or equivalent practical experience in quality management, e.g. MSc in Quality Management, or a recognised quality certification (e.g. ISO 13485/9001 lead auditor training) Essential skills and experience: Proven experience implementing and/or managing a QMS in a regulated environment, ideally ISO 13485, ISO 9001 or an equivalent standard (e.g. IATF 16949, AS9100) Experience owning document control, record-keeping and change control processes, and generating and maintaining quality documentation (SOPs, work instructions, risk assessments, forms) to a high standard Experience planning and leading internal audits, and preparing for and hosting external audits or certification assessments Experience managing non-conformances, root-cause investigations and CAPAs through to effective closure Strong numeracy, literacy and computer skills, with close attention to detail and accuracy in written work Proficiency in MS Office (Excel, Word, PowerPoint, SharePoint) Ability to work independently as the sole quality specialist, using sound judgement to solve problems and work with ambiguity as new processes are established Significant experience in a practical laboratory or manufacturing environment, in academia and/or industry, including standard health and safety practices Strong stakeholder management and communication skills, with the ability to influence quality culture across a cross-functional science and engineering team Desirable skills and experience: Familiarity with ISO 13485:2016, including its application to a start-up or first-time device manufacturer Experience with QC testing of samples and processes (e.g. routine characterisation of incoming reagents and standards) and reviewing associated data Experience with routine maintenance, calibration and qualification of instrumentation and equipment Awareness of the medical device Product Development Process and associated standards, e.g. ISO 14971 (risk management), IEC 62304 (software), IEC 62366 (usability) Awareness of ISO 10993 for biocompatibility Experience acting as, or supporting, a Management Representative role, or preparing a company for its first regulatory or notified body assessment What's On Offer Salary of £50,000 – £55,000, depending on experience The opportunity to build and lead the quality function as the company scales A base at Science Creates, Bristol's leading scientific incubator, working alongside a motivated team of scientists The chance to shape how quality is done at a company working on market-leading glucose sensing technology Additional Information The candidate must be authorised to live and work in the UK. This role is expected to be office-based five days a week. Closing date for applications is 6th October 2026, unless the role is filled earlier. Carbometrics values diversity and is an equal opportunities employer, welcoming applicants who meet the requirements of the role regardless of gender, ethnic origin, disability, age, religion or sexual orientation. REF-(Apply online only)

Tildenet Group is a multi-brand business operating across consumer and trade markets, with activities spanning horticulture, gardenware and specialist commercial sectors. Our portfolio includes consumer-facing brands such as Agriframes and Knowle Nets alongside Tildenet Gardenware and wider B2B/commercial operations. We are ambitious for growth and are investing in stronger digital, e-commerce and customer capability to support the next stage of the business.\n About the Role\n The CRM & Lifecycle Manager is responsible for increasing the value of identified and existing customers through data-led CRM, lifecycle marketing, retention and loyalty. The role owns the customer relationship from welcome and first purchase through post-purchase, repeat purchase, retention and reactivation, and will develop Garden Rewards and future loyalty programmes into a stronger and more meaningful customer proposition.\n Key Responsibilities\n • Own the consumer CRM and lifecycle strategy, ensuring customers receive relevant communications and experiences according to their behaviour, value, interests and stage in the customer journey.\n, • Own the commercial email programme, including audience selection, segmentation, targeting, cadence, testing, optimisation and performance reporting.\n, • Build and optimise automated lifecycle journeys including welcome, browse abandonment, basket abandonment, post-purchase, second-purchase and reactivation programmes.\n, • Own customer segmentation by behaviour, value, purchase history and lifecycle stage and use this insight to improve relevance and commercial performance.\n, • Develop CRM personalisation across email and other relevant customer communications, working with Brand & Content to maintain a distinctive and consistent brand voice.\n, • Own Loyalty scheme strategy and performance, developing it beyond a promotional mechanism into a genuine loyalty and membership proposition.\n, • Develop Garden Rewards benefits including early access, previews, relevant seasonal content, selective offers, partner benefits and recognition of high-value customers.\n, • Own repeat-purchase, retention and lapsed-customer reactivation strategy, with particular focus on improving the journey to second purchase.\n, • Own CRM-attributable and lifecycle automation revenue, ensuring CRM activity is measured commercially rather than primarily by sends, opens or clicks.\n, • Own customer lifetime value analysis and development, using acquisition economics from Acquisition and conversion/AOV insight from E-commerce.\n, • Monitor customer cohorts, behaviour and sentiment and feed useful customer insight into E-commerce, Acquisition, Brand & Content and wider consumer planning.\n, • Own basket and browse abandonment recovery communications while E-commerce owns diagnosis and removal of the underlying onsite friction.\n, • Work with E-commerce on lifecycle cross-sell, product recommendations and customer behaviour, distinguishing onsite recommendations from CRM-led personalised communications.\n, • Own CRM data quality, customer preferences and consent processes, working with technical/digital support where required.\n, • Provide clear weekly retention, repeat-purchase and lifecycle reporting as an input to the consolidated consumer digital trading view.\n Person Specification\n • Strong hands-on CRM, email, lifecycle or retention marketing experience within a consumer or e-commerce business.\n, • Demonstrable experience building and optimising automated customer journeys.\n, • Strong understanding of customer segmentation, retention, repeat purchase and customer lifetime value.\n, • Experience developing loyalty, membership or rewards propositions would be advantageous.\n, • Commercial mindset with the ability to connect CRM activity to revenue, customer value and margin rather than engagement metrics alone.\n, • Strong analytical skills and confidence working with customer, cohort and behavioural data.\n, • Experience with CRM, email automation and customer data platforms or equivalent tools.\n, • Good understanding of consent, preferences and practical CRM data discipline.\n, • Strong testing and optimisation mindset.\n, • Collaborative approach and ability to work closely with E-commerce, Acquisition, Brand & Content and Outreach & Partnerships.\n, • Experience in premium consumer, garden, home, lifestyle or another considered-purchase category would be advantageous.\n

Are you passionate about helping people to lead healthier lives? \n Are you an enthusiastic, experienced health professional, looking for a flexible & highly rewarding role? \n \n Then consider joining Reed Wellbeing as a Self-Employed Health & Wellbeing Coach! \n \n Please Note, these roles are expressions of interest only at this point. We are currently working on a number of exciting opportunities within this area and are looking to build a pipeline of talent to allow us to work quickly upon contract award. We will be in a position to be able to begin the formal recruitment process in the coming weeks and we will be in touch to discuss the next steps of your expression of interest as soon as possible. \n \n This role will deliver across one or more programmes that make up the NHS Healthier You service. These programmes include the Diabetes Prevention Programme (DPP), Type 2 Diabetes Pathway to Remission Programme (T2DR), Behavioural Support for Obesity Prescribing Programme (BSOP) and Long-Term Conditions Prevention Pilot (LTCP). \n \n As a Self-Employed Health & Wellbeing Coach, you will be responsible for the engagement and delivery of sessions in both group and/or one-to-one settings with participants. \n \n Sessions are delivered face-to-face across Bristol, North Somerset & South Gloucestershire, therefore flexibility and a willingness to travel are essential. Applicants must also have access to their own vehicle and hold a full UK driving licence. \n \n Expected availability for programme delivery is between 12 and 20 hours per week. In return, you will receive £50 per 90 Minute session. \n \n Just some of your day-to-day responsibilities will include: \n\n • \n Deliver engaging NHS Healthier You Programme sessions to participants in a group and/or one-to-one setting, in accordance with our curriculum, resources and quality standards. \n • \n Motivate, support, and empower participants to make sustainable lifestyle and behaviour changes, using evidence-based coaching techniques to improve their overall health and wellbeing. \n • \n Adapt session delivery to meet the diverse needs, abilities, and learning styles of participants, and create a positive and inclusive environment to encourage participation. \n • \n Monitor participant progress, conduct regular revies, and celebrate achievements while identifying additional support needs. \n • \n Signpost participants to appropriate local health, wellbeing and lifestyle support services where required. \n • \n Participate in training, professional development, and quality improvement activities to ensure the highest standards of service delivery. \n • \n Contribute ideas and feedback to support continuous improvement of programme delivery and participant outcomes. \n\n \n To be successful in this role, we are looking for someone with: \n Essential Qualifications: \n\n • \n Minimum Level 3 qualification in Exercise Referral, Health Improvement/Promotion/Public Health, Nutrition & Weight Management, Coaching & Behaviour Change, or Education & Training. \n • \n Evidence of training, qualification, or assessed competence in behaviour change delivery, aligned with recognised frameworks (e.g. COM-B, Behaviour Change Wheel, motivational interviewing or health coaching approaches). \n • \n Fully First Aid trained, with a valid certificate. \n\n \n Essential Skills & Experience: \n\n • \n Experience facilitating groups and supporting individuals to achieve positive health, lifestyle, or behaviour changes. \n • \n Strong communication and relationship-building skills, with a person-centred and non-judgemental approach. \n • \n Ability to engage and motivate people from diverse backgrounds and with varying levels of confidence and health literacy. \n • \n Demonstrable IT skills, including the ability to confidently use digital platforms and systems to deliver services, record data, and meet reporting requirements. \n • \n Willingness to participate in induction, supervision, observed practice, competency assessment and ongoing CPD including all mandatory core training. \n • \n Flexibility to work evenings and weekends, as required, and the ability to travel throughout the designated region using your own vehicle. \n\n \n Desirable Criteria: \n\n • \n Experience delivering behaviour change programmes aligned with NHS-commissioned or public health services. \n • \n Experience working with individuals and/or groups with additional needs, long-term health conditions, obesity, or pre-diabetes. \n • \n Fluency in multiple languages. \n • \n Experience supporting service users via digital or remote delivery platforms. \n • \n Qualification in group-based delivery. \n • \n Level 3 Qualification in British Sign Language. \n

CRM & Lifecycle Manager \n £45,000 - £50,000 Base + Benefits \n Bristol (Hybrid – 2 days remote per week) \n The Opportunity \n We are looking for an experienced CRM & Lifecycle Manager to take ownership of the customer relationship beyond acquisition, using customer data, insight and targeted communications to increase retention, repeat purchasing and long-term customer value. \n The role will manage the customer journey from initial welcome and first purchase through to repeat purchasing, retention and re-engagement. A key part of the position will be developing Garden Rewards, alongside future loyalty initiatives, into a more compelling and valuable membership proposition. \n This is a commercially focused CRM position, with success measured through customer value, revenue, retention and lifetime value rather than simply communication volumes or engagement metrics. \n Key Areas of Responsibility: \n CRM & Customer Lifecycle \n\n • Develop and lead the CRM and customer lifecycle strategy, ensuring communications are tailored around customer behaviour, interests, value and position within the customer journey.\n, • Manage the overall commercial email strategy, covering audience selection, segmentation, targeting, communication frequency, testing and ongoing optimisation.\n, • Design, implement and continually improve automated customer journeys, including welcome, browse abandonment, basket abandonment, post-purchase, second-purchase and reactivation activity.\n, • Establish and maintain meaningful customer segments based on purchasing behaviour, customer value, history and lifecycle stage.\n, • Use segmentation and behavioural insight to improve customer relevance and commercial outcomes.\n, • Develop personalised CRM communications across email and other appropriate channels, working alongside Brand & Content to ensure the customer experience remains consistent with the wider brand.\n\n Loyalty & Customer Value \n\n • Lead the strategy and ongoing performance of Garden Rewards, with the objective of evolving it from a primarily promotional tool into a meaningful loyalty and membership proposition.\n, • Develop and enhance the benefits available through Garden Rewards, including early access, product previews, relevant seasonal content, selected offers, partner benefits and recognition for higher-value customers.\n, • Establish and deliver strategies designed to increase repeat purchasing, improve retention and bring lapsed customers back into the customer base.\n, • Place particular emphasis on improving the transition from a customer's first purchase to their second purchase.\n, • Take ownership of CRM-generated revenue and revenue attributed to lifecycle automation, ensuring activity is assessed on its commercial contribution rather than solely on opens, clicks or send volumes.\n, • Lead the analysis and development of customer lifetime value, incorporating acquisition economics and insight from E-commerce around conversion and average order value.\n\n Customer Insight & Reporting \n\n • Analyse customer cohorts, behaviour and sentiment to identify useful trends and opportunities.\n, • Share relevant customer insight with E-commerce, Acquisition, Brand & Content and wider consumer planning teams to support broader commercial decision-making.\n, • Manage browse and basket abandonment communications, while working with E-commerce to identify and address the underlying onsite issues that may be contributing to abandonment.\n, • Partner with E-commerce on lifecycle cross-selling, product recommendations and customer behaviour, maintaining a clear distinction between onsite recommendations and personalised CRM communications.\n, • Produce clear weekly reporting covering retention, repeat purchasing and lifecycle performance, contributing to the wider consolidated consumer digital trading view.\n\n Data & CRM Governance \n\n • Take responsibility for CRM data quality, customer preferences and consent management.\n, • Work with technical and digital teams where necessary to maintain effective CRM data processes and ensure customer information can be used appropriately and effectively.\n\n What We're Looking For \n We're looking for someone with strong practical experience across CRM, email, lifecycle or retention marketing, ideally gained within a consumer-facing or e-commerce environment. \n You should be able to demonstrate: \n\n • Hands-on experience developing, implementing and optimising automated customer journeys.\n, • Strong knowledge of customer segmentation, retention, repeat purchasing and customer lifetime value.\n, • The ability to use customer, cohort and behavioural data to inform decisions and improve performance.\n, • Experience working with CRM platforms, email automation systems, customer data platforms or comparable technologies.\n, • A commercially minded approach, with the ability to connect CRM activity to revenue, customer value and margin rather than relying solely on engagement measures.\n, • Strong analytical capability and confidence interpreting customer and behavioural data.\n, • A structured approach to testing, learning and continual optimisation.\n, • A good practical understanding of CRM data quality, customer preferences and consent requirements.\n, • Experience creating or developing loyalty, rewards or membership propositions would be beneficial.\n, • The ability to work collaboratively across multiple functions, particularly E-commerce, Acquisition, Brand & Content and Outreach & Partnerships.\n\n Sector Experience: \n Experience working within a premium consumer, garden, home, lifestyle or another considered-purchase environment would be advantageous, although relevant CRM and lifecycle experience from another consumer or e-commerce setting will also be considered.

Office Coordinator - People Ops & Facilities \n Central Bristol | Fully Office Based | £30,000 - £40,000 DOE | 12 Month FTC \n Robert Half are working with a growing, innovative business in Central Bristol to find an Office Coordinator who can bring together people operations and office management. This is a varied, hands-on role suited to someone who enjoys being the go-to person in a business - equally comfortable supporting a smooth onboarding process as keeping the office running efficiently day to day. \n We are ideally looking for immediately available candidates who can start ASAP. \n Key Responsibilities \n People Operations \n\n • Coordinating end-to-end onboarding for new starters, including paperwork, system setup, and first-day preparation\n, • Leading inductions to ensure new employees feel welcomed and set up for success\n, • Supporting the recruitment process - scheduling interviews, liaising with candidates, and assisting with offer administration\n, • Maintaining accurate HR records and employee files\n\n Office & Facilities \n\n • Acting as the first point of contact for all office-related matters\n, • Managing supplier relationships, including cleaning, maintenance, and office supplies\n, • Overseeing health and safety compliance and general upkeep of the workplace\n, • Coordinating meeting room bookings, deliveries, and general office logistics\n, • Supporting with ad hoc events and team activities\n\n About You \n\n • Previous experience in an office coordination, HR administration, or operations support role\n, • Excellent organisational skills with the ability to juggle competing priorities\n, • A proactive, can-do approach and confidence dealing with people at all levels\n, • Strong communication skills, both written and verbal\n, • Comfortable working independently and taking ownership of tasks\n\n What's on Offer \n\n • Salary of £30,000 - £40,000, depending on experience\n, • Based full-time in Central Bristol\n, • A varied role at the heart of the business, with genuine scope to shape how it develops\n\n \n Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Office Coordinator - People Ops & Facilities \n Central Bristol | Fully Office Based | £30,000 - £40,000 DOE | 12 Month FTC \n Robert Half are working with a growing, innovative business in Central Bristol to find an Office Coordinator who can bring together people operations and office management. This is a varied, hands-on role suited to someone who enjoys being the go-to person in a business - equally comfortable supporting a smooth onboarding process as keeping the office running efficiently day to day. \n We are ideally looking for immediately available candidates who can start ASAP. \n Key Responsibilities \n People Operations \n\n • Coordinating end-to-end onboarding for new starters, including paperwork, system setup, and first-day preparation\n, • Leading inductions to ensure new employees feel welcomed and set up for success\n, • Supporting the recruitment process - scheduling interviews, liaising with candidates, and assisting with offer administration\n, • Maintaining accurate HR records and employee files\n\n Office & Facilities \n\n • Acting as the first point of contact for all office-related matters\n, • Managing supplier relationships, including cleaning, maintenance, and office supplies\n, • Overseeing health and safety compliance and general upkeep of the workplace\n, • Coordinating meeting room bookings, deliveries, and general office logistics\n, • Supporting with ad hoc events and team activities\n\n About You \n\n • Previous experience in an office coordination, HR administration, or operations support role\n, • Excellent organisational skills with the ability to juggle competing priorities\n, • A proactive, can-do approach and confidence dealing with people at all levels\n, • Strong communication skills, both written and verbal\n, • Comfortable working independently and taking ownership of tasks\n\n What's on Offer \n\n • Salary of £30,000 - £40,000, depending on experience\n, • Based full-time in Central Bristol\n, • A varied role at the heart of the business, with genuine scope to shape how it develops\n\n \n Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Job Description Manufacturing Engineer - Digital Systems Full time/Hybrid Bristol SNBG 7 -10 Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. An opportunity has arisen for a Digital Manufacturing Engineer to join the Rolls Royce team in Bristol. The role presents an exciting opportunity to work at the frontline, creating, developing and implementing digital manufacturing systems and solutions in an environment that is pushing the boundaries of modern aerospace manufacturing. At Rolls-Royce, we are a force for progress powering, protecting and connecting people everywhere. As a digital manufacturing engineer, we expect you to amplify that commitment in the work you do and in return we will empower you to bring your existing skills to challenging projects and teach you the new skills you need to succeed. You would be working in a high performing team supporting the continuous improvement of digital manufacturing capability throughout the product lifecycle. You will interact and manage relationships across various functions internally and externally using your forward-thinking mind set to push the boundaries of existing methods and collaborate with experts to investigate the art of the possible. Future Programmes UK and International is at the heart of securing the future growth of the Defence business. We are delivering tomorrows technology fast, by bringing together the company's best engineers, programme managers and business professionals. Working in partnership with Governments, primes and new technology companies across the globe, we deliver future solutions to meet the customers emerging requirements. What you will be doing Identifying and developing opportunities for new or improved digital manufacturing processes, systems and technologies to meet current or future requirements.Fixing, improving and/or transforming current and future digital capability.Deploying, developing and implementing Digital Manufacturing processes and technologies across the Commodity and Production lifecycle.Collaborating cross functionally with multi-disciplinary teams internally and externally to deliver future proof digital excellence.Working closely with I.T. to develop framework and process roadmaps/architecture to inform and deliver transformative Manufacturing capability. Who we are looking for At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles. To be successful in this role you will need to have the experience listed below: Digital Professional qualifications (e.g., UK minimum HND/Foundation degree or other national equivalent)General awareness of Manufacturing SystemsDemonstrable experience in complex and regulated manufacturing operations within Aerospace or other industriesExperience working to Industry 4.0 principles and digital transformation methodologyA strong appetite for continuous self-development with an active interest in novel and emerging manufacturing technologyExcellent problem-solving skills and the ability to innovate within strict regulatory and quality parametersKnowledge of digital manufacturing systems, mapping and automationStrong understanding of IIOT and data analytics Regional Benefits: Work in a safety-first environment were doing the right thing and keeping it simple are core principles.Join a culture that values making a real difference through your work.Develop your career as a mid-career professional blending technical expertise with strong personal qualities.Thrive in a role that encourages integrity, accountability, resilience, and curiosity.Collaborate and build relationships in a team-focused environment while also working independently.Take initiative, lead, and make smart decisions with confidence and support.Grow through continuous learning, openness to improvement, and exposure to challenging opportunities. To work for the Rolls-Royce Defence business, an individual has to hold a Security Check clearance. Rolls-Royce will support the application for Security Clearance if you do not currently already have this in place. Due to the nature of work the business conducts and the protection of certain assets we can only progress applications from individuals who are a UK national or, in MOD and Government body approved cases, a dual national. Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Manufacturing Engineering Posting Date 06 Oct 2026; 00:10 Posting End Date 13 Oct 2026PandoLogic. Keywords: Manufacturing Engineer, Location: Bristol, ENG - BS2 9NX

About Allica Bank Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Role Description This role is responsible for getting these exciting products to market, and ensuring as many established businesses as possible can benefit from them. Working with the growth and product teams, the Cash Management Executive will identify opportunities, and make contact via telephone and email to convert customers to our business current account and savings offerings. Your key goal will be winning active new accounts, and as such you will be responsible for the full end to end onboarding journey, from identifying potential customers to delivering live, actively used accounts. The focus will be on new to Allica customers that are in our established SME target segment (minimum 12 months trading), with have cash balances (£50k+) that can benefit from our savings rates. Our Cash Management Executive will work with the whole of Allica – including relationship management teams, product, marketing, and operations to ensure that prospective customers receive exemplary customer service and a great first impression of Allica Bank. It is vital that our Cash Management Executive is very confident and capable of remote sales to SMEs by telephone. They should also be strong stakeholder managers with a focus on customer outcomes and delivering value for both Allica Bank & their customers. Principal Accountabilities Able to clearly communicate Allica’s value proposition to decision makers (eg Owner, Director, FD) in our target customer market. Working with lists of prospects of variable intent to generate high quality business current account and savings opportunities. Understanding our onboarding process and requirements. Supporting customers and prospects through this process to quickly and smoothly open and actively use their current and savings accounts, delivering a great customer experience that will drive a deeper relationship with our customers. Typically being the first Allica Bank representative that SMEs speak to, so always being professional, courteous and friendly. Proactively learning our products and criteria over time, so that you can identify opportunities, becoming ever more efficient and effective at engaging and qualifying prospects and converting them to active customers. Gaining feedback from customers and prospects on potential future features they need and want from their bank and bank account, following through and feeding these into the Product teams. Working with our Marketing and Data teams to feedback your learnings from customer interactions, helping us to drive ever better customer outcomes, targeting, segmentation and messaging. Delivering the business plan for your role, and actively managing your objectives and personal development plan. Making your colleagues proud that you represent Allica, by ensuring excellent service for our SME customers, prospects and advisors. Working closely and collaboratively with all areas of Allica to ensure a seamless and professional service is always provided. Complying with all mandatory policies, and adherence to operational procedures to maintain internal controls. Personal Attributes & Experience You will have a proven track record in telephone-based lead generation with established SMEs (typically 5-250 employee firms), using established business development skills to build relationships with prospects and convert to Allica Bank customers. You will have excellent interpersonal and communication skills, together with evidence of outperformance in similar roles through earning customer and colleague trust. You will evidence a track record of working in fast paced environments, dealing with change well and showing an adaptable approach to deliver on the organisation’s goals. You will demonstrate the ability to work collaboratively with specialist colleagues such as Relationship Managers, Operations, KYC/B and underwriters, to deliver a positive outcome for our customers. You’ll have a proven track record of exceeding targets, providing excellent customer service generating new income opportunities and always considering risk and reputation when making decisions or finding solutions. A good understanding of SME financial products (eg payments, lending, accounting, CRM), and ideally specific expertise in business current accounts. Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind: Full onboarding support and continued development opportunities Options for flexible working Regular social activities Pension contributions Discretionary bonus scheme Private health cover Life assurance Family friendly policies including enhanced Maternity & Paternity leave Don’t tick every box? Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you! Flexible working We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate. Diversity We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.

Description Pivotal UK - InMotion Ventures 3 JOB DESCRIPTION - Sept 2026 Customer Services Representative - Member Billing Department InMotion Ventures 3 brings together two innovative brands, PIVOTAL and THE OUT, with a shared mission to redefine how people access and experience Jaguar and Land Rover vehicles. While each brand offers a distinct service, both are focused on delivering a seamless, flexible, and premium customer experience. PIVOTAL is transforming car ownership through a flexible subscription model, giving members access to the latest vehicles with a simple monthly payment that covers everything. THE OUT is reinventing car rental in London by delivering high-end vehicles to customers’ doors. No rental desks, no hidden fees, just a smooth, first-class experience. Requirements About the role As a key member of our Customer Service team, you will play an important role in supporting both brands. This position requires a proactive, self-motivated individual with a strong work ethic who is comfortable working independently while also contributing to a collaborative team environment. A core focus of the role is supporting customers throughout their contract, including proactively following up on outstanding invoices and negotiating timely payments. Alongside this, you will support a range of administrative and operational tasks across the team, helping to ensure a seamless customer experience. This role is mainly remote, with occasional visits to our Old Street (London) office. • Responding to customer enquiries via phone, email, and live chat, • Resolving queries quickly and considerately, • Monitoring payments and chasing overdue customer invoices, • Supporting departmental tasks such as invoice updates and processing third-party charges, • Keeping clear and accurate records, • 2+ years’ experience in a customer service role, • A confident communicator who enjoys helping people, • Someone proactive, organised, and able to work independently, • Comfortable handling payment conversations and resolving issues, • Strong attention to detail, • Experience with CRM systems (Salesforce is a benefit, but not essential) Benefits Alongside a supportive and collaborative culture, we offer: • A permanent contract for long-term stability, • A flexible, remote-first working environment, • 25 days’ holiday + bank holidays, plus an extra day off for your birthday, • 2 additional volunteer days to give back to causes you care about, • A competitive salary + discretionary bonus scheme, • Contributory pension scheme to support your future, • Healthcare cash plan for everyday wellbeing By applying to this position, you agree to allow InMotion Ventures 3 Ltd (Abbey Road, Coventry, CV3 4LF, inmotion@jaguarlandrover.com) to collect, store and process your resume, contact details and any other personal data that you submit. If InMotion is providing recruitment services to a third-party, you also extend this permission to our end client. We will process this data for recruitment purposes only. The data will be stored in our Applicant Tracking System, (which stores data in the U.S and is fully compliant with EU data protection laws), and we will not share it with anyone else. We would like to keep this data until our open role is filled and may choose to keep it in our database for future roles for up to 12 months. _. In this policy, you will find information about our compliance with GDPR (data protection law.) You can find how to send us a request to let you access your data that we have collected, request us to delete your data, correct any inaccuracies or restrict our processing of your data. You also have the right to lodge a complaint about the way we handle your data.

Job Title: AI Trainee Engineer – £45,000–£75,000 – Job Programme This is a self-funded programme that leads to employment, fees apply. Job Guarantee Complete the programme and get a job, or get your course fees back. Looking to start a career in AI Engineering? We are offering a structured pathway into AI Engineering, designed to help you enter one of the fastest-growing sectors in tech with no prior experience. This opportunity includes training, support, and access to our specialised recruitment support for job roles across the UK. No prior experience required. Train online at your own pace and become job-ready in as little as a few weeks. Our programme includes: • Official AWS Certified Cloud Practitioner certification • Training in Python, Machine Learning, and AI systems • Hands-on projects using real-world AI tools and technologies • Professional CV and LinkedIn support • Interview preparation • Dedicated recruitment support until placed • Personalised 1-1 tutor support • Hands-on projects to build your AI portfolio Flexible, affordable, achievable To make things easier, we offer flexible payment options, allowing you to spread the cost of your training over 12 months so you can get qualified without financial pressure. Salary expectations: • AI Engineer: £45,000 – £60,000 • Machine Learning Engineer: £60,000 – £75,000 • Progression into senior AI roles with higher earning potential We support you into employment We focus on outcomes, not just training. ITOL Recruit has over 15 years of experience supporting candidates into roles across AI, machine learning, and data science roles. From the beginning of your journey to the end, you are supported by qualified tutors, and at the end, our specialised recruitment team helps you secure your first job role. Apply now to get started.

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview At Gallagher, we’re passionate about creating solutions that truly matter. Our Flexible Benefits team partners with a diverse range of clients to help them deliver benefits that genuinely enhance the lives of their employees. Based in our vibrant Bristol office, you’ll join a friendly, collaborative team that’s dedicated to supporting your professional growth and celebrating your achievements. We’re currently expanding and have four exciting opportunities available for Client Benefits Administrators. If you have experience in administration, customer support, or service, this could be the perfect role for you. How you'll make an impact As a Client Benefits Administrator, you’ll play a pivotal role in ensuring our clients and their employees enjoy a seamless experience with their flexible benefits. Your responsibilities will include: • Managing the Gallagher Guide flexible benefits platform to support our clients effectively., • Handling client queries via email, online chat, and phone, delivering timely and professional assistance., • Validating and managing client data with precision, ensuring accuracy and compliance with regulations., • Building strong relationships with clients, colleagues, and providers to deliver exceptional service., • Following established processes and managing your workload to meet deadlines and exceed expectations. Your work will directly contribute to the smooth operation of flexible benefit schemes, ensuring our clients and their employees receive the best possible experience. About You We’re seeking individuals who are organised, detail-oriented, and passionate about delivering outstanding service. You’ll need to be a strong communicator with the ability to juggle multiple tasks effectively. We’re particularly interested in candidates who can demonstrate: • A good standard of education, including Maths and English., • Proficiency in Microsoft Excel and the ability to quickly learn new systems., • A proven track record of accuracy and attention to detail., • Experience in providing excellent client service, ideally within the UK employee benefits industry. At Gallagher, you’ll find a supportive and inclusive environment where your contributions are valued, and your career development is prioritised. You’ll be part of a team that’s committed to making a real difference for our clients and their employees. If you’re ready to take on a rewarding role with a global leader in insurance and risk management, we’d love to hear from you. Apply today and start your journey with Gallagher! Compensation and benefits At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, _. • Competitive compensation, • Comprehensive benefits programs designed to support your well-being, • Career development opportunities and ongoing learning, • A collaborative, people-first culture with accessible leadership, • The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our _ to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview Are you an organised and detail-focused third-party pensions professional looking for your next opportunity? We are seeking a Pensions Project Analyst to support the delivery of a wide range of pension projects and events. In this role, you will play an important part in data mining, processing tasks, running reports, preparing correspondence and client reports, and keeping stakeholders informed of progress. This is a great opportunity for someone who enjoys working with data, solving problems and making sure work is completed accurately and on time. How you'll make an impact • Carrying out data mining and processing projects and events with a high level of accuracy, • Collecting, checking and inputting data correctly, • Running data reports and preparing member correspondence and client reports, • Performing manual and automated pension calculations for events such as leavers, retirements, deaths, renewals, pension increases and PIA, • Using MKEY reports and data mining techniques to find the information needed in member files or received data, • Reviewing Scheme Booklets, Trust Deeds, Rules and Benefit Specifications to understand task requirements, • Ensuring work complies with pension regulations, including GMP/GMPE, minimum pension increases and disclosure requirements, • Liaising with stakeholders by email, telephone and in meetings to provide progress updates, • Working closely with team members and supporting teams to ensure smooth delivery, • Managing your workload effectively and allowing enough time for peer review, • Prioritising tasks to meet deadlines, including where priorities may conflict, • Preparing and checking member correspondence and client reports to ensure accuracy and compliance, • Using Advanced Excel and Word, to support reporting and administration About You • Experience and understanding of Defined Benefit (DB), Defined Contribution (DC) and Hybrid pension schemes, • Good knowledge of pension regulations and how they affect the work being completed, including GMP/GMPE, disclosure requirements and minimum pension increases, • Advanced Excel and Word, • Strong analytical skills and a logical approach to problem-solving, • Ability to process, collect and input data accurately, • Experience of manual and automated pension calculations, • Excellent written and verbal communication skills, • Strong prioritisation and time management skills, • A team-focused approach, with the ability to work independently when needed, • A collaborative and approachable style with colleagues and stakeholders, • A visible, engaged working style that supports the team throughout the day, • PMI, Prince, or a willingness to work towards one of these, • Evidence of continuous professional development is desirable This role offers the chance to build your experience in a busy pensions environment while contributing to meaningful work that supports clients and members. You’ll be part of a collaborative team where accuracy, service and professionalism really matter. If you have the skills, attention to detail and enthusiasm to succeed in this role, we’d love to hear from you. If this sounds like the right role for you, please apply today. #LI-MF1 #LI-Remote Compensation and benefits At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, _. • Competitive compensation, • Comprehensive benefits programs designed to support your well-being, • Career development opportunities and ongoing learning, • A collaborative, people-first culture with accessible leadership, • The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our _ to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview This is an excellent opportunity to become part of the project delivery team within our Pension Administration business. Our team is expanding, and we are actively recruiting for multiple Project Analyst roles. This position is ideal for individuals with experience in Defined Benefit scheme administration who are looking to focus more on projects and data. Whether you are already working as an Analyst, Technician, or in a similar role, or if you are a Pension Administrator, Senior, or Principal seeking a fresh and more challenging direction, this is your chance to embrace an exciting new opportunity within a growing organisation. To be successful in your application, you must have experience in Final Salary Pension scheme administration, including a solid understanding of scheme rules, regulations, and GMP work. Strong analytical skills, particularly with data and proficiency in Excel, are essential. Additionally, you must have the right to work in the UK. How you'll make an impact You’ll take the lead on pension projects and events, ensuring everything runs seamlessly. From processing and checking calculations to preparing detailed reports, your work will be at the heart of what we do. You’ll keep stakeholders informed every step of the way and step up to support the Principal when needed. Your contributions will have a lasting impact on our team and the clients we serve. Here’s what else you’ll do: • Communicate with stakeholders through email, calls, and meetings., • Prepare and check member correspondence and client reports., • Collaborate with team members and support teams., • Help improve processes by participating in post-project reviews. About You Here’s what you’ll bring to the role: • Experience with occupational pension schemes, including DB, DC, and Hybrid schemes., • A logical approach to problem-solving and strong numeracy skills., • Confidence in using Microsoft Excel (e.g., v-lookups, formulas, pivot tables) and Word (e.g., reports, mail merges)., • The ability to explain complex calculations in simple terms., • Great communication skills and the ability to work well in a team or on your own., • Strong organisational skills to manage and prioritise workloads effectively. #LI_TM2 Compensation and benefits At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, _. • Competitive compensation, • Comprehensive benefits programs designed to support your well-being, • Career development opportunities and ongoing learning, • A collaborative, people-first culture with accessible leadership, • The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our _ to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview Do you have strong third-party occupational pensions experience, a sharp eye for detail and the confidence to lead by example? We are looking for an experienced Principal Project Analyst to join our team and help deliver a high-quality service across a portfolio of pension projects and events. In this role, you will take responsibility for checking and supporting the delivery of complex work, ensuring everything is accurate, compliant and completed on time. You will also act as a Checker/Lead on projects and deputise for the Team Leader when required, helping to maintain continuity and service excellence. This is an excellent opportunity for someone with deep occupational pensions knowledge who enjoys working with colleagues, solving problems and making sure clients receive a first-class service. How you'll make an impact • Managing the processing and checking of projects and events to ensure accuracy and compliance with client requirements, • Acting as a Checker/Lead on projects and delivering high-quality outputs, • Deputising for the Team Leader when required, • Planning and prioritising workloads to meet deadlines, including competing priorities, • Liaising with clients and key stakeholders by email, telephone and in meetings, • Working closely with colleagues and support teams to deliver projects smoothly, • Supporting and engaging with the team throughout the day to keep work moving and maintain visibility, • Carrying out and checking manual and automated pension calculations for events such as leavers, retirements, deaths, renewals, pension increases and PIA, • Using MKEY reports and data mining to find key information in member files and received data, • Reviewing Scheme Booklets, Trust Deeds, Rules, Benefit Specifications and actuarial instructions to understand task requirements, • Ensuring work is compliant with pension regulations, including GMP/GMPE, minimum pension increases and disclosure requirements, • Supervising, coaching and mentoring Senior Project Analysts and Project Analysts, • Providing feedback to the Portfolio Team Leader on performance and any concerns, • Taking part in lessons learnt sessions and helping to improve processes, • Supporting resource planning and capacity management, • Attending Trustee and client meetings as required, • Supporting the Client Account Manager with documentation and other tasks, • Handling non-standard client and member queries About You • Already experience at senior or principal level in third-party occupational pension schemes, • Proven checking experience, • Strong knowledge of DB, DC and Hybrid pension schemes, • Good understanding of pension regulations, including GMP/GMPE, disclosure requirements and minimum pension increases, • Advanced Excel and Word, • Strong analytical and problem-solving skills, • Confidence in checking and authorising data, correspondence and reports completed by others, • Experience of complex project/event processing and pension calculations, • Excellent numeracy skills and the ability to explain complex calculations clearly, • Strong written and verbal communication skills, • Excellent planning and prioritisation skills, • A collaborative, approachable and supportive style, • The ability to work independently and as part of a team, • A commitment to continuous professional development, • PMI, Prince, or a willingness to work towards one of these, • Evidence of ongoing professional development is desirable This is a role for someone who wants to make a real impact. You’ll be trusted to support important pension work, guide others, improve processes and help maintain a high standard of service for our clients. If you are organised, technically strong and enjoy working in a team where quality matters, we’d love to hear from you. If this sounds like the right next step for you, please apply today. #LI-MF1 #LI-Remote Compensation and benefits At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, _. • Competitive compensation, • Comprehensive benefits programs designed to support your well-being, • Career development opportunities and ongoing learning, • A collaborative, people-first culture with accessible leadership, • The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our _ to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

This role welcomes a full-remote work arrangement, however applicants must be based in UK and have a work permit to be considered. We value diverse perspectives and recognize that skills and experiences can be gained in various ways. If you're excited about this opportunity but don't meet every single requirement listed, we would love to hear from you and encourage you to submit an application! ABOUT THE ROLE Launchmetrics connects the world's leading Fashion, Lifestyle and Beauty (FLB) brands to the data and insights they need to make smarter decisions. As Customer Marketing Coordinator, you'll help us stay close to the customers who matter most -the ones already on Launchmetrics who we want to grow, energize and turn into advocates. This is a full-time, remote role based in London. Reporting to the Marketing Director, You'll be in the room (physically and virtually) for some of our most important customer moments: supporting the events where our customers show up, building the personalized content and workshop decks that start a conversation with a brand and becoming a familiar, trusted face for a group of smaller accounts across cities like New York, London, Paris, and Milan. This role is about relationships as much as it's about process and strategy. You'll need to sync closely with Sales and Customer Success to understand what each account needs next, and you'll own the coordination and launch of outreach campaigns to client contacts -from a first personalized email, to a workshop conversation, to a relationship that lasts. It's a role for someone who enjoys the people's side just as much as the discipline of making a multi-stakeholder program run on time. RESPONSIBILITIES Customer event support. Support the Marketing Engagements Executive and the Director in the planning and on-site execution of events where our customers attend -coordinating logistics, guest experience and follow-up. We're looking for someone who doesn't just execute the plan, but brings ideas on how to make these moments better. Growing the database. Own the customer growth KPI: through outbound emails and marketing campaigns, expand our database of client contacts beyond current users, into new regions, brands and departments within existing accounts, building company-level awareness, not just with the teams already using Launchmetrics. This broader "account awareness" makes it easier to spot growth and expansion opportunities down the line. Personalized content & data stories. Own and develop account-specific content - data stories, talking points and materials- that give Sales and the Director a compelling, tailored way to open or deepen a conversation with a customer. Customer workshops. Support the research, customization and development of individual workshop decks, working closely with the Marketing Engagements Executive on strategy and format, and with the Director on prioritization, translating Launchmetrics data (including Media Impact Value® / MIV®) into a narrative tailored to each brand. Outreach coordination. Own and coordinate personalized customer outreach campaigns (email and beyond), building genuine working-layer relationships with the people who use Launchmetrics day to day. Relationship development. Build and maintain relationships with Tier 2 client contacts across our customer base, becoming a known, reliable point of contact for smaller accounts in key cities (NYC, London, Paris, Milan, Spain, and beyond). Target list enrichment. Collect and track engagement, scoring and intent signals on our target accounts from multiple sources (ZoomInfo, LinkedIn Sales Navigator, Lemlist), and turn them into something the team can actually act on -flagging and sharing the right signals with Sales, Customer Success and the Director so we spot opportunities for expansion and growth quickly, before they go cold. Customer reporting support. Support the regular tracking of customer marketing objectives, keeping reports current so the team always has a clear read on what's working. ABOUT YOU Who you are 1–3 years of experience in customer marketing, marketing coordination, ABM, event support or a related area — comfortable with both relationship-building and hands-on execution. Curious about brands and people: you like understanding what makes a specific account tick and enjoy shaping a message around it. Comfortable being the point of contact for external stakeholders, including customers more senior than you. Confidence with data: you can pull, clean and interpret numbers and turn them into a story a customer would find compelling. Strong written communication skills, with an eye for how information is presented. Organized and dependable: you can run several workshops, campaigns or events at once without losing track of the details. Familiarity with tools like Salesforce, HubSpot, ZoomInfo, Sales Navigator or Lemlist is a plus, but not a requirement, you'll get training. Familiarity with the Fashion, Lifestyle or Beauty industry is a plus. A proactive approach: you spot what needs doing and act on it rather than waiting to be told. ABOUT LAUNCHMETRICS Launchmetrics is the leading Brand Performance Cloud used by FLB executives to make smarter decisions around their branding efforts. With over a decade of industry expertise, we have helped more than 1,200 customers create inspiring, impactful and measurable experiences. Founded in NYC and with operating headquarters in Paris, we have employees in ten markets worldwide and offer support in five languages. We have been the trusted brand performance technology to brands worldwide such as Dior, Fendi, Shiseido, NET-A-PORTER and Adidas as well as industry partners like IMG, the Council of Fashion Designers of America, the British Fashion Council, and Camera Nazionale della Moda Italiana. ABOUT THE MARKETING TEAM We are a global and highly diverse team, distributed across six different countries, with multiple nationalities and varied expertise, and we always work collaboratively to understand each other in a “glocal” way to achieve the best results as one team. The Marketing team works daily on the ideation, production and distribution of campaigns with the objective of attracting Launchmetrics' target audience, carrying out strict measurement and monitoring of KPIs to ensure the maximum possible ROI. Our mission is to make them fall in love with the Launchmetrics brand and to ensure their interest in our solutions grows every day until they become customers, and from there, to maintain their satisfaction and happiness. WHY YOU'LL LOVE LAUNCHMETRICS We're a company that prioritizes people, fostering a relaxed yet dynamic atmosphere. Our international team is filled with enthusiastic, motivated individuals who enjoy their work. Autonomy empowers our team members, allowing them to make a substantial difference in our business, for our customers and within our organization. When you become part of our team, you'll have access to growth and advancement possibilities, including a learning and development allowance, a benefits package tailored to each location and flexible work arrangements, along with support for establishing your home office and other perks. OUR COMMITMENT Launchmetrics is proud to be an _ building a diverse and inclusive workforce. If there is anything extra we can do to help you feel at ease during your interview process, please let the PeopleOps team member you’ll be meeting with know.

Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 18+ financial regulators across 5 continents, and recipient of over 80 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals. Role Overview We are seeking a Customer Support Specialist (Mandarin Speaker) to deliver responsive and professional support to clients across global markets. This role will primarily support Chinese-speaking clients during UK coverage hours and requires availability to work evening shifts. Responsibilities • Respond to client queries across live chat, email, and phone promptly and professionally., • Provide support to Chinese-speaking clients across UK and Canada coverage hours., • Deliver high-quality support during evening shift operations, ensuring service-level agreements and response-time targets are met., • Support clients through account opening, verification, funding, and withdrawal processes., • Help clients navigate MT4, MT5, and the MultiBank-Plus platform., • Escalate complex or sensitive cases to the relevant internal team and follow through to resolution., • Keep accurate records of client interactions and contribute to knowledge-base improvements., • Follow all compliance, KYC, and data-protection requirements. Requirements • Strong written and verbal communication skills., • Fluency in Mandarin and English, both written and spoken. Cantonese is an advantage., • A client-first attitude with patience, professionalism, and the ability to remain calm under pressure., • Comfortable supporting clients across live chat, email, and phone., • Eligibility to work remotely from the relevant location. Preferred Qualifications • Experience in customer support within Forex, fintech, brokerage, online trading, or financial services., • Familiarity with MT4, MT5, CRM systems, and ticketing platforms., • Experience supporting Chinese-speaking clients in a regulated financial services environment. Why Join Us? Work with one of the world’s leading financial derivatives institutions. Competitive salary plus performance-based incentives. Access to a dynamic, international, and fast-growing environment. Strong opportunities for career progression within a global financial group. Be part of a business committed to innovation, excellence, and long-term growth. Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance. MultiBank Group is an equal opportunity employer. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of nationality, gender, age, religion, or disability.

At HeyGen, our mission is to make visual storytelling accessible to all. Over the last decade, visual content has become the preferred method of information creation, consumption, and retention. But the ability to create such content, in particular videos, continues to be costly and challenging to scale. Our ambition is to build technology that equips more people with the power to reach, captivate, and inspire audiences. Learn more at . Visit our Mission and Culture doc . Customer Success at HeyGen exists to ensure customers realize measurable business value from the platform, not just product adoption. HeyGen is not just a video creation tool. It is an operational capability that changes the cost, speed, scalability, and global consistency of video production across an organization. Customer Success owns making that transformation real after the sale. We are hiring a UK-based, French-speaking Enterprise Customer Success Manager (contract engagement) to own a book of Enterprise accounts across EMEA, with a particular focus on our French-speaking customers. This role carries the full Enterprise CSM mandate: anchoring customers on outcomes, not features, and driving retention and expansion through demonstrated value — delivered in the customer's language and time zone. • Location: United Kingdom (remote), working European business hours., • Language: Full professional fluency in French and English is required. You will run onboarding, business reviews, and executive conversations directly in French for French-speaking accounts, and collaborate daily in English with our global team. Proficiency in German is a strong plus., • Engagement type: Independent contractor. Compensation, duration, and terms to be defined in the contractor agreement., • Own post-sale value realization for your assigned Enterprise customers, translating sales intent into measurable business outcomes., • Anchor customer conversations around business impact, including:, • Cost structure reduction, • Time-to-content compression, • Scalable output without linear headcount growth, • Global consistency at local speed, • Guide customers through staged value progression:, • Immediate value (0–30 days), • Structural value (30–90 days), • Strategic value (90+ days), • Define, track, and reinforce outcome-oriented success metrics, not just usage (e.g., time-to-value, cost savings, workflow adoption, renewal readiness)., • Run structured business reviews — in French where appropriate — that reinforce ROI and long-term value., • Own renewal readiness for your accounts well in advance of contract expiration, baselining and documenting value realized during the term., • Identify expansion opportunities that are justified by demonstrated impact, new workflows, or broader organizational adoption, not opportunistic upsell., • Proactively assess churn risk and take action early through value re-anchoring and stakeholder alignment., • Partner cross-functionally with Sales, Support, Product, and Marketing to ensure a cohesive customer experience and clear ownership boundaries — bridging time zones between EMEA customers and a US-based team., • Act as HeyGen's cultural and linguistic bridge for French-speaking customers: localize playbooks, enablement assets, and success plans where it accelerates value., • Enjoy rolling up your sleeves and contributing to the continuous improvement of our operating cadence and customer engagement model as we scale in EMEA., • Faster time-to-value across your EMEA book of business, • Healthy accounts progressing through the immediate → structural → strategic value phases, • Strong retention and improved Net Dollar Retention across the portfolio, • Renewals anchored in documented, customer-recognized value — no last-minute scrambles, • Expansion driven by demonstrated impact and well-grounded value narratives, • French-speaking customers who feel HeyGen operates as a local partner, not a distant US vendor, • 3+ years of experience in Customer Success, Professional Services, or Consulting in a SaaS environment, preferably with AI tools., • Full professional or native fluency in French and English, including comfort leading executive-facing conversations and writing customer-facing materials in French, and operating internally in English., • Proficiency in German is a strong plus, given our growing DACH customer base., • Experience operating in Enterprise CS motions, including PLG and sales-led models; experience with EMEA enterprise customers strongly preferred., • Proven ability to manage accounts using business outcomes and metrics, not just activity., • Comfort working with ambiguity and exercising judgment in how to prioritize customer effort — especially important in a contract role with high autonomy., • Strong written and verbal communication skills in both languages, including executive-facing conversations., • Experience building repeatable CS playbooks and processes., • Data-informed mindset with the ability to synthesize insights into clear recommendations., • Comfort operating independently across time zones with a primarily US-based team; thrives in a fast-paced environment. We operate like a modern AI-native startup. You should be comfortable learning and leveraging tools quickly. • CRM proficiency (Salesforce preferred) for account tracking and renewal forecasting., • Experience with data visualization / BI tools such as Hex (or similar) to analyze and present insights., • Strong working knowledge of Slack for cross-functional, async collaboration across time zones., • Familiarity with AI-native workflows and tooling; comfort experimenting with new tools (including AI assistants) to improve efficiency., • CS at HeyGen is a strategic, revenue-impacting function, not a support wrapper., • You'll have real ownership, autonomy, and accountability over outcomes., • You'll be our first CS hire in the UK, joining a growing EMEA presence and helping define what "great" looks like as we scale Enterprise CS across the region., • Work with the world's top companies and fundamentally reimagine how customers create and operate. £70,000 – £110,000 annual salary target Please note that the salary information is a general guideline only. HeyGen considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, as well as location, market and business considerations when extending an offer. HeyGen is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us at HeyGen and be part of a team that's making visual storytelling accessible to all!

Description Business Operations Advisor Programme Name: Logistics Commodities & Services Transformation (LCST) Location: The role is based in our Bristol office, with the opportunity to work from home 1-2 days per week; travel to our Bicester and Donnington offices will occasionally be required. The Role: The Team Leidos (TL) Business Operations Advisor is a senior member of the Operations Directorate within the Logistics Commodities and Services Transformation (LCST) programme. The role provides expert advice on Defence Supply Chain and LCST systems and processes, identifies inefficiencies, drives improvements and supports the delivery of service excellence. Success requires the ability to engage and influence stakeholders at all levels, guiding them through complex business operations challenges to achieve effective outcomes. The role is ideally suited to a self-motivated and driven individual who thrives when given the autonomy to tackle challenges with minimal direction. What will I be doing? • Represent the Operations Director at senior leadership meetings and coordinate Directorate tasking, reporting and follow-up during absences to ensure continuity and timely delivery., • Investigate complex LCST and Defence Supply Chain integration issues, identifying root causes, gaps and practical solutions., • Lead deep-dive reviews and priority workstreams across LCST and, where required, the wider Defence Supply Chain., • Project manage Team Leidos responses to strategic initiatives and customer requirements through initial scoping and mobilisation to handover to business-as-usual delivery teams., • Review Statements of Requirement and change proposals, providing subject-matter expertise and constructive challenge to ensure operational impacts, dependencies and delivery requirements are fully considered., • Contribute to logistics delivery and governance meetings, engaging, influencing and driving Team Leidos and customer stakeholders to achieve operational targets and agreed outcomes., • Evaluate processes, identify best practice and challenge activities or behaviours that adversely affect LCST performance, service delivery or reputation., • Lead the design and delivery of Directorate strategy and leadership events, translating strategic intent into clear priorities and aligned actions., • Coordinate Directorate operational risk management, ensuring risks are identified, assessed, recorded, managed and escalated appropriately., • Support the identification, development and delivery of new business opportunities and selected growth projects, ensuring proposals are operationally credible and aligned with Directorate and wider business priorities., • Manage delivery of the Operations Directorate Cognitive Command Centre capability to Full Operational Capability, maximising its value for stakeholder engagement and support during periods of surge activity. What does Leidos need from me? Proven experience in a leadership role encompassing: • Supply chain, logistics and/or operations, • Stakeholder engagement and Customer Relationship Management, • Strong written and verbal communications skills with a proven ability to influence, • Solving complex problems across multiple stakeholder organisations Possess a UK driving license and prepared to travel within the UK. Desirable competencies include: • Professional qualification in business administration, logistics, or operations at Degree level, or equivalent in experience, • Demonstrable understanding of UK Defence supply chain and LCST systems and processes, • Established relationships within the UK Defence logistics community Clearance Requirements: • Must hold or be eligible to apply for SC clearance to start What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme, • Private Medical Insurance, • 33 days Annual Leave (including public and privilege holidays), • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme), • Flexi-Time Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: The _for the UK Ministry of Defence is a critical effort to enhance and improve the UK’s defence supply chain. The programme provides essential services such as storage and distribution for the MOD's materiel, including a global freight service and the procurement and inventory management of 70,000 commodity NATO Stock Number (NSNs). Working together as Team Leidos we are helping to transform the UK's defence supply chain by providing an integration of a complex mixture of services, at low risk, using a modern suite of systems that will deliver one version of the truth. For the first time, the MOD will see the whole picture, as it is happening. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. £75,800.00-£99,800.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit _. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at _. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at _. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the _. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Please note: we're a remote-first company and offer the flexibility to work remotely within the country listed in the job posting. At Bitrise, we're transforming how mobile products are developed and deployed for thousands of customers worldwide. As we scale, we're building the growth function inside product marketing. As Growth PMM, you'll own how we find, reach, and activate new audiences across our product portfolio. Every experiment you run, every channel you test, and every hypothesis you form will be grounded in product marketing insights. You'll work across our existing products and emerging ones to identify growth opportunities. This is not a performance marketing role and not a classic PMM role. It's for someone who thinks in funnels and systems, executes growth experiments, and uses product marketing as the foundation behind every growth decision. Compensation: £70,000-£90,000 Our ideal candidate • 5+ years in growth marketing, product marketing, product management, or a hybrid of both, with experience in developer tools, • Demonstrated track record in growth experimentation and core product marketing: research, messaging, ICP, GTM, and CRO, • Experience in acquiring net new developer audiences, • Self-serve or PLG experience: activation funnels, conversion optimisation, in-app messaging, • Comfortable pulling insights from product analytics, user interviews, web analytics, and campaign data, • Strong project management skills. You know how to move cross-functional work forward, • Self-starter who thrives in fast-moving environments, • Comes from a startup environment where you owned initiatives end-to-end What would really knock our socks off • Experience with mobile DevOps, CI/CD, or developer infrastructure. Hands-on knowledge of mobile tools and processes, • Familiarity with the React Native ecosystem, • Experience building a developer community presence organically (Reddit, developer forums, tech communities), • Proven track record in building or directing agentic growth workflows, • Bonus points if you can share a PMM or growth portfolio: landing pages, positioning docs, growth models, launch announcements, Reforge artifacts, or any public examples of your work. Your responsibilities • Synthesise insights from user research, product analytics, and competitive intelligence into a prioritised hypothesis backlog, • Lead GTM for new products with no established playbook, • Own messaging across GTM campaigns, • Develop a channel strategy for new products backed by evidence (product-channel fit), • Build growth models, test them fast, and measure results, • Run cross-sell experiments into the existing customer base, • Design and execute experiments across paid, organic, community, and product channels, hands-on and with support, • Work cross-functionally with product, data, and marketing to move experiments from hypothesis to live What we offer • The opportunity to learn about app development by playing a crucial role in the mobile development process for the world’s most successful companies, • The security of working in a financially stable, growing company with an ever-expanding global customer base, • A remote working environment with opportunities for in-person collaboration, • A global customer portfolio to manage, • A competitive stock options package, • Private medical insurance & life assurance About Bitrise Bitrise is a continuous integration and delivery platform, built by and for mobile app developers. Our mission? To help everyone build and operate better mobile apps. By streamlining, automating and optimizing recurring mobile development processes, we free up time and resources for creative, interesting and impactful development tasks, resulting in better, faster releases. As a successful graduate of Y Combinator, we are born of the same DNA as Airbnb, Reddit and Dropbox. Since Bitrise was launched in 2015, we have grown exponentially: Today, tens of thousands of developers release apps via Bitrise that end up on billions of mobile devices around the world. Some of the teams who already trust us are Tripadvisor, Shopify, Get Your Guide, or GoDaddy.. Pick up any mobile device, and chances are you’ll encounter multiple apps that were built on Bitrise. Working at Bitrise means contributing to all of that.

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in the UK. About Product Management: As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The opportunity: As the Staff Product Manager for OpenTelemetry Experience, you’ll own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud. Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads. You’ll reduce the uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana Cloud. Teams can instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You’ll define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful. You’ll design a future in which a growing share of instrumentation work is performed by coding agents acting on behalf of developers. This means treating agents are first-class participants in the experience and ensuring that instrumentation options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines. Your scope will include: • OpenTelemetry SDK onboarding and configuration, • Automatic instrumentation experiences, including OBI/Beyla and SDK injection, • Client-side OpenTelemetry Collector deployment and onboarding, • Collector configuration, authentication, and initial connectivity, • Guidance and machine-readable context that help people and agents choose the right instrumentation approach, • Workflows that allow coding-agents to implement, configure and verify instrumentation safely, • Troubleshooting missing, incomplete, malformed, or unhealthy telemetry, • Validation signals that allow both people and agents to confirm that telemetry is healthy, correctly attributed, and usable in Grafana Cloud, • The transition from receiving telemetry to activating the appropriate Grafana Cloud observability solution Success does not stop when Grafana Cloud receives the first data point. Telemetry must arrive with the quality, context, and structure required to support meaningful observability outcomes. You’ll partner closely with teams responsible for experiences such as Application Observability, Kubernetes Monitoring, Infrastructure Observability, and Drilldown Apps to ensure OpenTelemetry workloads receive a first-class experience from initial setup through first value. This is a horizontal Staff-level product leadership role spanning multiple products and engineering teams. You may not directly own every SDK, collector, instrumentation technology, or downstream application involved in the journey. You will, however, be accountable for the coherence of the overall customer experience, its success measures, and the cross-product strategy required to improve it. AI will also be part of how you work, not only what you build. You’ll be expected to use AI tools regularly to accelerate customer-research synthesis, analyze product signals, explore technical workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys. You’ll model thoughtful, hands-on adoption of AI while applying strong judgement to its outputs. The role is not focused on developing OpenTelemetry as an open source project in isolation. You’ll engage with and contribute to the OpenTelemetry ecosystem where appropriate, while measuring success through customer activation and outcomes in Grafana Cloud. What You’ll Be Doing: • Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions, • Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require, • Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry, • Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey, • Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion, • Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation, • Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you’ll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation., • Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience, • Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions What makes you a great fit: • 5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain, • Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority, • Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions, • Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure, • An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments, • Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences, • A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes, • Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization Bonus Points: • Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem, • Experience with automatic instrumentation, eBPF, or runtime-based instrumentation, • Firsthand experience as an SRE, platform engineer, developer, or observability practitioner, • Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale In the UK, the base compensation range for this role is GBP 117,949- GBP 141,539. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Description We're looking for a Senior Data Engineer with deep expertise in healthcare data to join a pioneering team building data products that enable world-leading research. Whether your experience comes from academia, healthcare, biotech, or a fast-growing health-tech startup, you'll bring a strong understanding of healthcare data standards such as OMOP or FHIR, alongside the technical leadership required to be a Senior Engineer. In this role, you'll design and build scalable data pipelines that transform complex health records into trusted, research-ready datasets used by scientists and researchers tackling challenges with global significance. You'll work at the intersection of engineering, data science and epidemiology, helping to establish best practices, shape technical direction and create reusable, high-quality data products that can operate at industrial scale. If you're a senior engineer who enjoys solving complex data challenges, influencing how healthcare data is curated and delivered, and making a meaningful impact on research that improves lives, we'd love to hear from you. Our Future Health will be the UK’s largest ever health research programme, bringing people together to develop new ways to detect, prevent, and treat diseases. Diseases like cancer, dementia, diabetes, and heart disease affect the lives of many people in our communities. Our goal is to create a world-leading resource for health research, to improve our understanding and spot the patterns of how and why common diseases start, so treatments can begin sooner and be more effective. Our plan is to bring together 5 million volunteers from right across the UK who will be asked to contribute information to help build one of the most detailed pictures we have ever had of people’s health. Researchers will be able to use this information to make new discoveries about human health and diseases. So future generations can live in good health for longer. What you'll be doing: • Designing and building scalable data pipelines that ingest healthcare data from multiple providers into trusted research environments and data platforms., • Developing and maintaining data transformation logic in Python to create high-quality, curated and research-ready datasets., • Contributing to complex, shared codebases while following engineering best practices including code reviews, testing and clean coding standards., • Collaborating with data scientists, epidemiologists, software engineers and product teams to understand requirements and deliver impactful data solutions., • Processing large-scale healthcare datasets and implementing robust data quality, validation and governance controls., • Transforming and harmonising healthcare data into common data models such as OMOP and FHIR to support research and analytical use cases., • Creating reusable, scalable and maintainable data products that enable efficient consumption by multiple stakeholders., • Communicating effectively with technical and non-technical stakeholders to translate complex requirements into practical engineering solutions., • Producing clear and comprehensive technical documentation covering data pipelines, transformation logic, architecture and operational processes., • Supporting the design, scoping and implementation of data flows across the wider healthcare data ecosystem., • Leveraging cloud and big data technologies, including Azure, Databricks, Spark and Data Lakes, to deliver high-performing data solutions., • Adopting and promoting data engineering best practices, healthcare data standards and continuous improvement across the team., • Keeping abreast of emerging trends, technologies and standards within healthcare, research and data engineering to drive innovation and excellence. Requirements To succeed in tis role you will need to demonstrate some of the following: • Proven Data Engineering experience within complex, large-scale data environments., • Experience designing, building and maintaining scalable, reliable data pipelines that process large volumes of data from multiple sources., • Experience working with healthcare data across academia, healthcare, life sciences, health technology or related sectors., • Knowledge of healthcare data standards and common data models, including OMOP and/or FHIR., • Experience transforming and remodelling data between different Common Data Models (CDMs)., • Understanding of healthcare terminologies and ontologies, including SNOMED CT, ICD-10 and Read Codes., • Experience contributing to shared codebases and developing reusable, maintainable data solutions., • Proficiency in Python and software engineering best practices., • Good command-line and Unix/Linux skills., • Experience working with cloud platforms, ideally Microsoft Azure., • Experience using technologies such as Spark, Databricks and data lake architectures., • Knowledge of data storage and transformation formats such as Apache Parquet and Delta Lake., • Experience with containerisation and orchestration technologies, including Docker and Kubernetes., • Experience using Git/GitHub and working within collaborative development environments., • Experience working within Agile delivery teams. Benefits • Competitive base salary from £74,000 per annum, • Generous Pension Scheme – We invest in your future with employer contributions of up to 12%, • 30 Days Holiday pro rata + Bank Holidays – Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you, • Enhanced Parental Leave – Supporting you during life’s biggest moments, • Cycle to Work Scheme – Save 25-39% on a new bike and accessories through salary sacrifice, • Home & Tech Savings – Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice, • EV Scheme – Save up to 40% on a brand new electric vehicle all-inclusive package through salary sacrifice, • £1,000 Employee Referral Bonus – Know someone amazing? Get rewarded for bringing them on board!, • Wellbeing Support – Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family, • A Great Place to Work – We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements You may work remotely from anywhere within the UK, with occasional travel to London. We recommend you apply as soon as possible as occasionally due to high volumes of applications, we need to close our postings early. At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long-term health conditions to let us know if they require any reasonable adjustments as part of their application process. If you do require any reasonable adjustments, please email us at talent@ourfuturehealth.org.uk

Who We Are At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily. Our employees are experts in the employee experience, workforce communications and technology. Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world? Job Summary The Sr. Software Engineer will join the team responsible for Firstup's public APIs, Agentic tools, third-party integrations with enterprise systems such as HRIS platforms, and shared platform services. You will deliver innovative, scalable solutions while constantly improving our approach to architecture, scale, availability, and fault-tolerance. You are an active user of Generative AI tools and coding agents, applying them daily to accelerate delivery and improve code quality. Design, build, and maintain public-facing APIs and Agentic tools that enable enterprise customers to integrate with and extend the Firstup platform. Develop and own integrations with external enterprise systems, including HRIS platforms such as Workday, SAP SuccessFactors, and Dayforce. Build and maintain shared platform services used across the wider engineering organisation. Write high-quality code (reliable, readable, efficient, testable, scalable, maintainable), provide thorough code reviews, and create comprehensive tests and documentation. Apply broad, in-depth knowledge to develop and maintain large-scale multi-tenant services in the cloud. Actively use Generative AI tools and coding agents in day-to-day workflows to improve code quality and accelerate delivery. Collaborate across teams on industry standards and best practices to help others solve complex problems. Design future-ready solutions and address architectural gaps using modern microservices and cloud-native patterns. Own production health for your services, contributing to on-call rotations, incident response, and post-incident reviews in a "you build it, you run it" environment. Identify, analyse, and resolve system availability, reliability, and performance issues, contributing to observability and resiliency improvements. Partner with Product Management and Design to translate business requirements into scalable technical solutions. Bachelor's degree in Computer Science or related field, or equivalent experience. 5+ years building reliable, performant applications and microservices. Strong proficiency in TypeScript and Node.js. Ruby experience is a plus. Proven full-stack experience across frontend (React.js), backend, and database layers. Technical depth in at least one specialisation: networking, security, serverless, event streams, or similar. Strong AWS experience, including compute, storage, networking, and monitoring. Excitement to build beautiful, intuitive products with a strong customer focus. Innate curiosity and a desire to learn and teach. Experience building and maintaining integrations with HRIS platforms such as Workday, SAP SuccessFactors, Dayforce, or similar enterprise HR systems. Experience with Kubernetes, Docker, and Helm. Experience with Datadog or similar observability and monitoring platforms. Demonstrated use of Generative AI tools or coding agents in development workflows. Experience in enterprise SaaS organisations, particularly HR Tech or regulated domains. Familiarity with ML/AI integration in production systems. Open-source contributions or a history of side projects. Why Firstup? Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome. If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit. We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally. Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws. #LI-TM1#LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At PubNub, we power real-time experiences used by millions of people around the world. Our platform enables businesses to build real-time applications through developer-friendly APIs and real-time infrastructure. PubNub powers the world's most engaging real-time experiences—including chat, live updates, and interactive applications—for more than 2,000 companies, including Verizon, Autodesk, Zillow, and Dropbox. Our global data network processes trillions of messages each month with sub-100 ms latency across 15+ data centers. Backed by $130M in funding, we're shaping the future of how the world connects. At PubNub, customer growth is a key part of our go-to-market strategy. As our Customer Lifecycle Marketing Manager, you'll own the marketing programs that help customers adopt more of our platform, realize greater value, expand their usage, and stay engaged throughout their journey. You'll lead lifecycle marketing initiatives focused on customer health, retention, expansion, and re-engagement, working closely with Customer Success, Account Managers, and our Go-to-Market Engineering (GTME) team. Success in this role means improving Net Revenue Retention (NRR), reducing preventable churn, and creating a steady pipeline of expansion opportunities across our existing customer base. If you enjoy turning customer insights and product usage data into relevant, well-timed marketing programs, this is a high-impact opportunity with significant ownership and room to grow. • Build customer lifecycle and nurture programs., • Design platform expansion and feature adoption campaigns., • Partner with GTME on customer health scoring., • Identify customer expansion signals using data., • Create ROI reports and value summaries for Account Managers., • Execute multi-team penetration campaigns within enterprise accounts., • Build win-back and customer re-engagement campaigns., • Analyze churn trends and improve retention strategies., • Partner closely with Customer Success and Account Managers., • Measure lifecycle program performance and optimize results. Minimum Requirements • 3+ years in B2B SaaS lifecycle, customer, or retention marketing., • Experience marketing to developer-focused audiences., • Data-driven approach to segmentation, timing, and measurement., • Hands-on experience with CRM and marketing automation., • Strong cross-functional collaboration with Customer Success and Sales. Nice to Have Skills • Experience using product usage data., • Familiarity with product-led growth programs., • Background driving expansion and Net Revenue Retention., • Experience supporting developer or technical customer bases., • Experience marketing to enterprise customers. At PubNub, you'll join a collaborative, people-first company where curiosity, ownership, and innovation are valued. We work across teams to solve meaningful challenges, create exceptional customer experiences, and build technology that powers real-time applications used around the world. As a remote-first company, we value flexibility, collaboration, and continuous learning. You'll work alongside talented colleagues who are passionate about solving complex problems and delivering meaningful impact for our customers. We offer competitive compensation and thoughtfully designed benefits to support your success and well-being. Applicants must be legally authorized to work in the United Kingdom. This is a fully remote position, with employment provided through an Employer of Record (EOR). PubNub is unable to provide visa sponsorship for this position. If you're excited about creating marketing programs that strengthen customer relationships, increase product adoption, and drive long-term growth, we'd love to hear from you. Join PubNub and help customers unlock the full potential of real-time technology. Candidates are expected to provide accurate, complete, and truthful information throughout the application and hiring process. Any material misrepresentation or omission may affect employment eligibility.

About Us Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response. Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at _. About the Role We’re looking for a Senior Software Engineer who cares deeply about building high-quality products - not just testing them after the fact. In this role, you’ll help shape how quality is engineered into our products from day one, working across software development, automation, and modern testing practices. This role includes a blend of hands-on testing and automation. You’ll design systems, build tooling, and dive into manual testing where it adds the most value - all while helping the team deliver reliable software at scale. We’re exploring how AI can meaningfully improve quality engineering beyond code assistants, and you’ll have the opportunity to shape that journey in a practical, grounded way. This is an area we’re actively evolving, not a fully mature capability today. If you enjoy solving real engineering problems, improving how teams build software, and taking a pragmatic approach to quality, this role will give you the space to do it. Engineering Quality into the Product • Partner with engineers, product managers, and designers to build quality into features from the start - not bolt it on at the end., • Contribute directly to product code where it improves reliability, testability, and observability., • Help shape system design decisions to reduce defects before they happen. Building Scalable Test & Automation Systems • Design and implement robust, maintainable automation across API, integration, and UI layers., • Evolve our testing approach using modern engineering practices - focusing on fast feedback, meaningful and reliable results, and developer productivity., • Improve CI/CD pipelines so quality checks are fast, reliable, and genuinely useful (not just gates). Exploring AI-Driven Engineering • Experiment with AI to improve how we test and validate software - from intelligent test generation, smarter failure analysis and self-healing approaches., • Build or integrate tools that reduce manual effort and increase confidence in releases. Raising the Bar for Engineering • Help establish a strong, pragmatic quality culture that developers actually value., • Ensure quality is a shared responsibility across the team, not owned by a single individual., • Share ideas, mentor others, and contribute to how we continuously improve as a team., • Influence engineering practices beyond your immediate team., • Strong software engineering experience (JavaScript, TypeScript, or similar)., • A track record of building or improving automated testing in real-world systems., • Experience working in modern development environments with CI/CD and cloud platforms., • A practical mindset: you care about outcomes, not just frameworks or theory., • Hands-on experience applying AI within quality engineering or testing contexts - for example, test generation, failure analysis, test optimisation, or similar., • Ability to go beyond basic coding assistants and use AI to solve real testing or quality problems in innovative ways., • Experience working on security or high-reliability systems., • Exposure to performance or security testing., • Contributions to engineering communities, blogs, or open source., • Engineers move faster with more confidence because quality is built into their workflow., • Testing provides fast, meaningful feedback - not noise., • AI-driven approaches reduce manual effort and uncover issues earlier., • The team sees quality as an enabler, not a bottleneck., • You’ll be treated as a software engineer first, not a gatekeeper., • You’ll have room to experiment with new ideas, including AI, and turn them into real impact., • You’ll influence how software is built - not just how it’s tested. Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos? · Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship. · Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit · Employee-led diversity and inclusion networks that build community and provide education and advocacy · Annual charity and fundraising initiatives and volunteer days for employees to support local communities · Global employee sustainability initiatives to reduce our environmental footprint · Global fitness and trivia competitions to keep our bodies and minds sharp · Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy _We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location Our Full Stack Software Engineer will be an integral part of our R&D team. This role is based remotely as a full-time employee in the UK, Ireland, Estonia, the Netherlands, Sweden and Israel. We are also open to contractors in Eastern Europe and Portugal. Who We Are DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency.With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The Opportunity Cloud spend is no longer just AWS, Google Cloud and Azure. Our customers now run a large and growing share of their technology spend through SaaS platforms, data clouds and AI vendors - and every one of those vendors is an integration that brings another slice of their spend into view. You'll own DoiT's Integrations Framework and the experience built on top of it. This is a chance to define what a great integration experience looks like: a customer connects a new vendor in minutes, sees at a glance that their data is flowing, and handles credential rotation, reconnects and backfills themselves without thinking twice. On the framework side, you'll make adding the next vendor a small, well-understood piece of work rather than a project - so coverage grows as fast as the vendor landscape does. You'll work AI-augmented from day one. Integration development is spec-driven work against constantly changing third-party APIs: one of the highest-leverage places to apply agentic AI tooling. We expect you to use it across your whole workflow and to have real opinions about where it earns its place. • Building new integrations. This is the core of the role. Design and ship integrations against third-party billing and usage APIs - authentication, incremental sync, rate limits, error handling, schema drift - and invest in the Integrations Framework itself, along with testing harnesses and scaffolding, so the tenth integration takes a fraction of the effort of the first., • Working AI-augmented. Use AI daily across the full span of your work - exploring unfamiliar codebases and third-party APIs, prototyping approaches, generating and reviewing code, debugging, writing tests, and producing documentation. Push on what agentic tooling can do for this codebase, and bring judgement about where AI raises velocity and where a human still has to hold the quality bar., • Integration management experience. Build the interfaces customers use to connect, configure and trust their integrations: health and status visibility, actionable error states, credential and key rotation, and clear feedback when something needs attention., • Self-service by default. Design self-service into the framework from the start - backfills, reconnects and diagnostics that customers and internal teams run themselves., • API-first. Build capabilities so they're fully available through APIs, not just the UI. Both humans and agents should be able to drive the platform., • Implementing features end-to-end. From proposal, through spec and implementation, to maintenance. You're expected to propose things you think would be a good addition, not wait for a spec., • 3+ years of professional software engineering experience, shipping and owning features in production, • Strong TypeScript, including modern frontend work - React preferred, • Hands-on experience with Go, or strong backend experience in another language (Python, Java, Node.js, C#) with genuine enthusiasm for ramping up in Go quickly, • Real experience designing and consuming REST APIs, and integrating third-party APIs with all the mess that entails: auth flows, pagination, rate limits, partial failures, breaking changes, • Comfortable across the stack. You may lean backend or lean frontend, but you can own a feature from the database through to the interface, • Working proficiency in SQL, • Experience developing solutions in the cloud and/or using cloud services (GCP, AWS or Azure), • A user-facing instinct for operational tooling - you care whether the error message actually tells someone what to do next, • AI-augmented working style - you already use AI tools across your engineering workflow and can talk concretely about what you've got out of them, • Strong knowledge of software engineering practices, design patterns and architectural principles, • Demonstrated passion for creating high-quality web/SaaS apps, • Excellent communication skills in English, both written and verbal, • Self-organized, goal-oriented and self-motivated; confident, thorough and tenacious, • Experience building integration platforms or extensibility frameworks as a core part of a product, • Experience with cloud or SaaS billing data - AWS/GCP/Azure cost and usage exports, AI vendor billing data, marketplace billing, or the FOCUS specification, • Experience with Google BigQuery, or with data pipelines and orchestration tooling (Dagster, Airflow), • Experience building AI-powered product features (LLM integration, intelligent automation), • Exposure to FinOps practices or cloud financial management products, • BA/BS degree or equivalent practical experience Are you a Do'er? Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do'er mean? We're all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our _. Sounds too good to be true? Check out our _. We thought so too, but we're here and happy we hit that 'apply' button. Full-time employee benefits include: • Unlimited Vacation, • Flexible Working Options, • Health Insurance, • Parental Leave, • Employee Stock Option Plan, • Home Office Allowance, • Professional Development Stipend, • Peer Recognition Program Many Do'ers, One Team DoiT unites as Many Do'ers, One Team, where diversity is more than a goal-it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #LI-Remote

About Lightsonic Lightsonic finds water leaks by turning telecoms fibre that's already in the ground into a sensing network. We work with water utilities across the UK and Europe to detect leaks that might otherwise run undetected for months — already saving millions of litres every day, and rising. Backed by strong investment and growing customer traction, we're in an exciting phase of rapid growth and expansion. As an early-stage company with proven technology, we're uniquely positioned to transform how critical infrastructure is monitored, creating a more sustainable and resilient environment. Who you are Required: • Someone excited about creating positive environmental impact through technology and motivated by solving real-world problems that matter, • Adaptable individual who thrives in a startup environment - getting involved in all aspects of product development, from writing code and testing models to meeting customers and even assisting with on-site leak verification, • Software engineer with 4+ years’ experience and expertise in Python and SQL, • Experience designing and building production data pipelines and data-intensive systems, • Experience working closely with machine learning engineers on model development and deployment Desirable: • Direct experience with elements of our technology stack (Azure IoT Edge, Azure Storage, dbt, Apache Iceberg, Trino, Dagster, Dask), • Experience with IoT data processing or edge computing environments, • Familiarity with time-series data and acoustic signal processing What the job involves • Designing and implementing data and machine learning systems that run from edge devices in the field through to cloud, scaling to hundreds of terabytes of sensor data — with significant ownership over technical decisions, • Working with complex multidimensional time-series and acoustic data, • Collaborating with machine learning engineers to train, deploy, monitor, and improve models in production, • Working on the customer-facing side of the product, from reporting and APIs through to the field apps used to verify leaks on site, • Taking ownership of production systems, including testing, observability, performance, reliability and troubleshooting, • Exploring and solving problems where the solution isn't always known upfront — combining engineering with experimentation and real-world feedback Application Process • Initial screening interview (20 minutes), • Technical interview (90 minutes), • Behavioural Interview (60 minutes) Initial interviews will be held via Microsoft Teams. We prefer to hold the final co-founder meeting in person when possible. Candidates must have the right to work in UK or Norway. We'll ask for references at offer stage. Company Benefits & Perks • Competitive salary, • Participation in company share option scheme, • Fast-paced and team-oriented environment where you will be instrumental in the direction of the company, • Remote first (with occasional travel for customer meetings and team collaboration), • Life assurance and medical insurance, • 25 days holiday per year, • Home office setup allowance

Notabene is building infrastructure that’s transforming how money moves in the digital economy. We’re evolving beyond our compliance foundations to enable the next generation of digital financial services between regulated institutions with unprecedented efficiency. With nearly 50 employees across 14 countries and having recently closed our Series B round last November with support from leading investors including Y Combinator, DRW, F-Prime, Jump Capital, Castle Island, and Green Visor Capital, we’re looking for people like you to help shape the future rails of the crypto industry. Location: Remote, within EMEA time zones. The impact you will have: At Notabene, the success of our customers drives everything that we do, and our Customer Success team is at the heart of that. You will own a book of customers across EMEA, from crypto-native exchanges and payment providers through to the financial institutions and fintechs now launching digital asset products. Sales closes the initial deal and hands the customer over at signature. From there they are yours: get them live, get them using the product, renew them and grow them. The commercial conversation sits with you, which means renewals, pricing and upsells are yours to run. You are also a technical point of contact for your customers. These conversations get technical early, and you should be able to sit with a customer's integration team and be useful. Comfort with APIs and the curiosity to work things out yourself matter more here than an engineering background. Within a year you are successful if… Net retention across your book has grown, and you can name the renewals and upsells that did it Your customers are live and using the product, and the ones at risk were identified early You have found and qualified upsell opportunities inside your existing customers, and converted a good number of them Customers come to you first, on their compliance programme and on their commercial relationship with us You can demonstrate real knowledge of our product and of the wider industry What you will be doing: Owning the post-sales journey for your customers: onboarding, adoption, business reviews, renewal and upsell Running your own renewals and upsells, including pricing and the conversation with the economic buyer Guiding customers through their Travel Rule programmes and their stablecoin payment products Working directly with customer integration teams: API documentation, test calls, transaction and webhook data, and a clear diagnosis when something is stuck Monitoring usage, engagement and risk signals, and acting on them with a clear plan well before they become a renewal problem Finding growth inside your existing customers across adjacent teams, entities and products, and working with Sales on the net-new ones Building relationships across compliance, operations and engineering, so the relationship never rests on one contact Bringing customer and competitor insight back to product, sales and marketing Keeping records current in HubSpot Some on-call duty outside office hours What you bring: Based in EMEA, able to cover customers across the region Around 5 years in Customer Success or Account Management at a crypto, fintech or regtech SaaS company, or in another complex technical market, managing your own book of customers Commercial ownership. You have run your own renewals and upsells and negotiated pricing, without passing the deal back to Sales Some technical range. You can work through API documentation, read a request and response, and form a view on why an integration is behaving the way it is Experience across a mix of customers, from mid-market through to enterprise Experience across the full lifecycle, from onboarding through to expansion Exposure to compliance-driven or regulated environments A doer. You own the detail yourself, and you move without waiting for a process to exist Good judgement with people and real interest in solving their problems Comfortable working autonomously and getting stuck in Travel Rule, stablecoin payments or digital asset compliance experience Experience with banks and regulated financial institutions entering digital assets Having built Customer Success processes and playbooks from scratch

CRM Service Owner Department Marketing, Communications and External Affairs Salary Starting from £47,389, rising to £56,535 Contract Type Full Time, Open Ended Closing Date Tuesday 13 October 2026 Interview Date Tuesday 27 October 2026 Are you ready to shape how a university builds meaningful, lasting relationships with its stakeholders? Stakeholder engagement is central to the University's success. This newly created CRM Service Owner role offers a unique opportunity to work collaboratively across the institution to deliver our strategic ambitions through effective, enterprise-level CRM solutions. About the role This is an exciting time to join! Our CRM Future Project is already delivering tangible benefits and is backed by strong senior sponsorship. Building on this momentum, you will provide expert advice, act as a business ambassador for agile CRM development, and provide strategic oversight to ensure CRM initiatives agreed through governance are successfully delivered. Based within the Marketing team, you will • hold a cross-organisational mandate to own and develop a stable, scalable CRM environment, • define and communicate a clear vision for CRM, ensuring it meets operational needs and delivers measurable value across the University You will also chair the CRM Working Group, bringing together practitioners from across the University, and play a key role in shaping the future direction of CRM solutions that support staff, students, and the wider stakeholder community. About you We are looking for someone who: • has significant experience working with CRM applications in a complex organisation, • is confident engaging with stakeholders at all levels of the organisation, • can see the bigger picture and understand how CRM strategy supports organisational priorities, • can translate technical concepts into clear, meaningful business benefits, • enjoys monitoring product performance and analysing data to drive improvement, • has experience working with external suppliers and an understanding of procurement processes Further information This role is offered on a full-time, permanent basis (36.5 hours per week). For an informal discussion, please contact Peter McSweeney, Project Manager. However, please ensure that you submit your application through the University of Bath website. We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality, receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We're very proud to be a signatory of the Armed Forces Covenant, an accredited Disability Confident Leader, and an autism friendly university, committed to building disability confidence and supporting disabled staff. What we can offer you We're continually expanding our benefits package to better support you and enhance your experience with us, and the below is just an example of some of the many great benefits we offer: • Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance, • Generous employer-contributory pension schemes, • Cycle to work scheme, • Electric vehicle salary sacrifice scheme, • Staff discount at Team Bath gym, • Staff benefits, including discounted postgraduate tuition and language courses, alongside a wide range of personal and professional development opportunities such as apprenticeships, LinkedIn Learning, and more, • Local discounts, including free entry to the Holburne Museum in Bath, • A family-friendly workplace, • An excellent reward package that recognises the talents of our diverse workforce, • Relocation allowance, • Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses, • Employee assistance services through Health Assured, including access to the Wisdom app Find out more about our benefits on our website and watch the video to hear from our staff about what makes the University of Bath a great place to work, as well as following us on X and LinkedIn. Be Well at Bath We're committed to creating a health-supporting working environment where everyone can thrive and be at their best. We offer a range of resources to enable you to do that from your first day here, including: • Staff support groups and networks, • A network of Staff Wellbeing Champions, • A suite of tools, resources and frameworks that enable you to be at your best and thrive Right to Work in the UK: We do not assess immigration or right to work status until the offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship, and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage. Anonymous shortlisting: We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name may be removed from application forms at the initial shortlisting stage. JBRP1_UKTJ

This job is with Capgemini, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Our clients in defence and aerospace are facing unprecedented change, facing into a world of uncertainty and increasing risk. Within Europe alone we are witnessing a significant rearmament phase, driven by geopolitical shifts and increasing investments across the defence landscape. We are seeking talented consulting professionals to join our growing defence and aerospace team within Capgemini Invent. As a key member of our team you will work with colleagues and partners to build and deliver solutions for our clients that enable them to increase their defence outputs, drive efficiency and utilise the latest enabling digital technologies. In this role, you will have the opportunity to contribute to both client and personal growth by engaging in activities including: • Developing new client solutions by working across Capgemini to bring together a unique combination of tech enabled, people centred and output centric solutions., • Building a unique outcome based commercial approach that enables Capgemini to deliver major programmes linked to the business outcomes achieved., • Working with colleagues across Capgemini to generate new business in a partner centric way. Including building consortiums and partnering with other complimentary organisations to bid for major global defence programmes., • Operating as a delivery lead on major defence programmes, including building business cases, designing transformation programmes and rolling up your sleeves to see changes through to front-line implementation., • Developing both yourself, your team and your clients to continually improve and push the boundaries of what is possible. Humility is a key value within Capgemini, we see this as a fantastic foundation for self-learning and development. We are seeking consultants with the following experiences: • Proven background in a management consulting environment where you have delivered major parts of complex transformation programmes for Aerospace and Defence major clients, • Proven background in supporting the creation of new business from business relationships, • AI curiosity and ideally experience in creation of AI augmented propositions, • Experience managing client relationships, fostering trust and building credibility across your domain of expertise., • Knowledge of defence programmes and experience solving complex problems across the enterprise, covering both the public and private sector players., • Experience of forming industry and defence relationships at a variety levels., • Passion for solving your clients most pressing challenges, achieving tangible outcomes through a mix of technical expertise and strong people skills., • Knowledge of constructing commercial models where incentives align across clients and their advisors to jointly deliver meaningful defence outcomes., • Importantly an ability to lead our people, demonstrating both the integrity and humility needed to engage a diverse group of talent, bringing out the best performance for our clients. Glassdoor Recognition We are delighted to be in the top 10 for the ‘Glassdoor Best Places to Work UK 2025’. Having received this accolade for four consecutive years, to see what it’s like to work at Capgemini Invent, visit our Glassdoor page. Flexibility to Work Your Way You will have the freedom to structure your day in the way that works best for you. We prioritise our output more than the number of hours we work – which is why one of our key values is ‘Freedom’. Our hybrid-first way of working means we embed flexible working in all that we do, and all UK employees are eligible to request flexible working arrangements. Your Wellbeing You’d be joining an organisation that puts your wellbeing at the top of its priorities, with a range of health & wellbeing communities and regular listening surveys. We have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy. You will have the freedom to express your ideas to colleagues who are attentive to your viewpoints – which is what makes us an innovative workplace, and why another of our key values is ‘Boldness’. Regular Promotion Cycles We truly believe in the importance of recognising people for their great work, which is why we have regular promotion cycles to reward and compensate our people. At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: • Declare they have a disability, and, • Meet the minimum essential criteria for the role. Please opt in during the application process. We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real. | _

IDVA Service Control Manager - Bristol About the job Job summary Discover a career in your hands at HMRC. Whether youre seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what its really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. This role sits within HMRCs Fraud Prevention Centre (FPC) and contributes to the delivery of Identity Verification & Authentication (IDV&A) controls and fraud prevention activity across HMRC services. As an IDVA Fraud Prevention & Delivery Manager, you will support the coordination and delivery of fraud interventions, ensuring risks are effectively identified, assessed, and mitigated. You will work with technical, operational, and policy teams to deliver fraud prevention initiatives and projects into live service, contributing to protecting HMRC and its customers. This role is delivery-focused, requiring strong organisation, analytical capability, and the ability to work collaboratively in a fast-paced environment. Job description Support fraud risk identification and assessment Analyse fraud intelligence, alerts, and data to identify emerging risks and support prioritisation of interventions. Assist with incident response and intervention delivery Contribute to the resolution and mitigation of fraud incidents and intervention activity, ensuring actions are tracked and delivered efficiently. • Deliver fraud prevention projects into live service Support the planning, coordination, and implementation of IDVA and fraud controls, working across teams to ensure successful delivery. Maintain awareness of fraud trends and threats Monitor developments in identity fraud and contribute to improving HMRCs understanding of evolving risks. Produce operational reporting and insights Create clear updates and reports to support decision-making and track delivery progress. Collaborate across teams and stakeholders Build effective working relationships with internal teams and partners to support coordinated fraud responses and project delivery. Support governance and control processes Ensure activities align with governance frameworks, risk appetite, and operational procedures. Contribute to continuous improvement Identify opportunities to enhance processes, controls, and delivery approaches within fraud prevention services. Person specification You will be responsible for managing and improving assigned FPC products and technology services. You will translate business needs into prioritised service activity, work across multidisciplinary teams and help ensure FPC capabilities continue to meet customer, operational and HMRC Security objectives. Success in Role Fraud prevention activities and project deliverables are completed on time and to a good standard Risks and issues are effectively identified and escalated where appropriate Stakeholders are informed and engaged in delivery activity You contribute to improving fraud controls and operational processes You demonstrate reliability, collaboration, and a proactive approach within the team. Essential Criteria Experience supporting the delivery of projects or work packages, ideally within a digital, security, or fraud context Excellent communication skills, with the ability to present information clearly to different audiences Understanding of fraud prevention principles and identity-related risks Ability to manage competing priorities and deliver work in a fast-paced environment Familiarity with digital systems, fraud tools, or operational service environments. Desirable Criteria Experience working in fraud, security, or compliance roles. Knowledge of HMRC services, Government Gateway, or identity systems. Exposure to project delivery methodologies (e.g., Agile, Waterfall) Additional Security Information This post requires the candidate to hold or be willing to hold Security Check (SC) clearance Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a Further Location Preferences (optional) field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, its important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Telford Plaza, Telford - moving to Parkside Court, Telford Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRCs Moves Adjustment Payment guidance. Technical skills Well assess you against these technical skills during the selection process: Questions based on Project Delivery and Digital and Data linked to the Project delivery capability framework - Government Project Delivery Benefits Alongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what its really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths, Experience and Technical skills. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, qualifications and previous experiences. Your CV should be for up to your last 3 roles and for no more than 150 words per role A 750-word personal statement.Your personal statement should show how you meet the person specification and essential criteria. Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview. Further details around what this will entail are listed on the application form. Prior to applications being sifted, candidates will be asked to complete an additional IKM assessment. Candidates will be sent details of the assessment once the advert has closed. This assessment is timed and is pass or fail; only those who pass will be considered at the sift stage. If you have any queries about the assessment, or require any reasonable adjustments, please contact Sift In the event of a large number of applications being received, an initial sift may be held on the CV. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be assessed onStrength Experience and Technical based questions. Technical questions will be based on the Project delivery capability framework - Government Project Delivery This is an example of a strengths-based question:- "It is often said that the customers needs should come first. To what extent do you agree or disagree with this statement?" There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well. Interviews will take place via video link. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - Please re-open my application - (insert vacancy ref) & vacancy closing date (insert date). To check that you are eligible to apply for this role, please review the eligibility information before submitting your application. Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly. Sponsorship We have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship. The HMRC app can help you with your application The HMRC app can provide you with your past 5 years employment history, making the process of filling in your application quicker and easier. If successful in your application, you will need your National Insurance number for the onboarding process. Download the HMRC app now and save your National Insurance number to your digital phone wallet. How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID. Youll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition. You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services. Reserve List A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, well let you know via your Civil Service Jobs account. Criminal Record Check Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy. Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location. Hybrid working at HMRC HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable Adjustments We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via as soon as possible before the closing date to discuss your needs. Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. Technical Support If you are experiencing problems that cannot be resolved by our help section, then technical support is available. You will receive a reply in 2 working days. Additional Security Information Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.. Important information for existing HMRC contractual homeworkers: Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role. Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process. HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations. Questions relating to an individual application must be emailed as detailed later in this advert. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. New entrants will join on the minimum of the pay band. Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract. If you experience accessibility problems with any attachments on this advert, please contact the email address in the Contact point for applicants section. For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a standard (or equivalent) criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements Open to UK nationals only. Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commissions recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Supply Chain Coordinator £30,000 - £35,000 + Excellent Benefits Remote 12 Months Fixed Term Contract (Maternity Cover) – 37.5 hours per week We are looking for an organised and proactive Supply Chain Coordinator to join our team. This is an excellent opportunity for someone with strong administrative and stakeholder management skills who enjoys working with systems, processes and compliance. About the Role As the first point of contact for subcontractor management and compliance queries, you will play a key role in supporting the effective operation of our supply chain. You will be responsible for maintaining and updating subcontractor management systems to ensure information remains accurate and up to date. This includes managing data across our pre-qualification questionnaire (PQQ) platform, performance management software and subcontractor worker competency database. Working closely with the Supply Chain team, you will support the delivery of PQQ audits, coordinate quarterly subcontractor performance assessments and ensure these are completed within agreed timescales. You will also assist in delivering systems training to operational hubs, helping colleagues develop the knowledge and confidence to self-serve effectively. About You You will have experience of managing subcontractors in the repairs and maintenance sector. With excellent customer service, organisational and administrative skills, you will be able to communicate at all levels and with a wide range of stakeholders. Proficient in Microsoft packages, Excel/Word/Outlook/Visio etc, you will have experience of working in a fast-paced environment, working to multiple/conflicting deadlines. Benefits ·26 Days Holiday & Bank Hols ·Enhanced Pension Plan ·Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more ·Life Assurance & Accident Cover ·Share Save ·Enhanced Maternity & Paternity Pay ·Work Perks Discounts & Vouchers ·Buy & Sell Holiday ·Flexible Working & Flexible Bank Holidays ·Cycle to Work ·Volunteering (2 days paid) ·Learning & Development Opportunities ·Extensive Wellbeing Support, including EAP. ·Loyalty & Values Awards ·Funded Professional Subscription ·Eye Care Vouchers About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include responsive repairs, void refurbishments, compliancy services, and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates JBRP1_UKTJ

Senior IT Service Manager - Bristol About the job Job summary Discover a career in your hands at HMRC. Whether youre seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what its really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. As an IT Service Manager within CDIO, you will be working on services that are actively being modernised, including moving away from legacy systems towards more flexible, cloud-based solutions. There is real opportunity to be involved in improving live services while they are evolving, not just maintaining them. The environment is increasingly data-led and technology-driven, giving you exposure to modern tools, automation, and new ways of working. Youll gain experience in complex, high-volume services (like Corporation Tax) that have a direct impact on HMRC operations. CDIO offers the chance to develop service management skills in a large-scale, nationally critical environment. Youll be part of a culture that encourages continuous improvement, innovation, and learning as transformation progresses. Job description Working as part of the Business Tax team, you will operate within CDIOs Live Service function, supporting incident response, change delivery, and service improvement activities across complex, high-volume services. Person specification Strong analytical and problem solving skills, especially under operational pressure. Confidence engaging at senior stakeholder level, including clear written and verbal communication. A proactive, accountable mindset with a focus on service reliability and user impact. Ability to operate effectively in environments with legacy technology, complex dependencies and external suppliers. Essential Criteria: Experience working in an IT Service Management Function, in particular practical knowledge of managing risks, continual improvement, incident management including business critical issues, and understanding their impact. Shows aptitude for analysing and managing problems arising from incidents in the operation of information systems. Experience of understanding the principles and processes of implementing, delivering and decommissioning of IT services. Ability to work with a high degree of autonomy and resilience, under ambiguous and fast paced circumstances, with the ability to manage the priorities of services, stakeholders and suppliers. Shows experience of understanding services and products, and the tools, methods, procedures, equipment and software used in the operation and management of the service. Experience of managing stakeholders at all levels, clear understanding of roles and responsibilities within a service management function. Dealing with competing priorities, resource constraints, and managing expectations. Experience of using your expertise to manage your services through suppliers enabling high availability and performance. Demonstrable experience of applying structured governance, risk and assurance, reporting practices, within a live service and delivery environment. Including maintaining service documentation, managing risks and issues, producing clear management information, and supporting senior leaders in effective decision making across service, delivery and commercial stakeholders. Desirable Criteria: ITIL v4 certification (or willingness to work towards). Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a Further Location Preferences (optional) field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, its important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. This site is: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRCs Moves Adjustment Payment guidance. Behaviours Well assess you against these behaviours during the selection process: Managing a Quality Service Making Effective Decisions Communicating and Influencing Benefits Alongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what its really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A nameblind CV detailing up to your last three roles . For each role, please provide no more than 250 words summarising your responsibilities, key activities and accomplishments. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, and how they meet the essential criteria outlined in the advert. Please evidence any Desirable Criteria where applicable, up to 250 words max. This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on the CV. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, your experience will be assessed, you will be asked behaviour based questions to explore in detail what you are capable of, and you will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role. This is an example of a strengths-based question: "It is often said that the customers needs should come first. To what extent do you agree or disagree with this statement?" There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well. Interviews will take place via video link. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - Please re-open my application - (insert vacancy ref) & vacancy closing date (insert date). To check that you are eligible to apply for this role, please review the eligibility information before submitting your application. Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly. Sponsorship We have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship. The HMRC app can help you with your application The HMRC app can provide you with your past 5 years employment history, making the process of filling in your application quicker and easier. If successful in your application, you will need your National Insurance number for the onboarding process. Download the HMRC app now and save your National Insurance number to your digital phone wallet. How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID. Youll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition. You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services. Reserve List A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, well let you know via your Civil Service Jobs account. Merit List After interview, a single merit list will be created, and appointments will be made in strict merit order until the set demand is filled. If successful, you will be informed when we reach your position on the merit list. Criminal Record Check Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy. Hybrid working at HMRC HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable Adjustments We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via as soon as possible before the closing date to discuss your needs. Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. Technical Support If you are experiencing problems that cannot be resolved by our help section, then technical support is available. You will receive a reply in 2 working days. Important information for existing HMRC contractual homeworkers This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the location preferences section that you can travel to. Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process. HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window). The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations. Questions relating to an individual application must be emailed as detailed later in this advert. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. New entrants will join on the minimum of the pay band. Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract. If you experience accessibility problems with any attachments on this advert, please contact the email address in the Contact point for applicants section. For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a standard (or equivalent) criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commissions recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Base Location: Bristol, BS11 8HT Youth & Adult Escort Drivers at a Vehicle Base can earn between £24,212 & £28,112 dependent upon the driving license and overtime (base salary is £23,812 plus a driving allowance and overtime); Plus a £900 bonus, bonus fee paid after 1 year in service and every year thereafter Could you take someone from confusion to clarity? Could you take them from confrontational to calm? Could you take somebody from secluded to supported? I f so, then a Youth & Adult Escort Custody Driver position could be the role for you ! As a Youth & Adult Escort Custody Driver (Dual Badge) at one of our Vehicle Bases your role is to provide court transportation services, collecting detained Adults, Children and Young People from prisons or police stations and transporting them safely and securely to courts. Once there you'll ensure these Adults, Children and Young People in our care feel safe and secure from the point that the escort commences to the point the escort concludes. Duties include, accompanying defendants in court; searching property or people; ensuring food and drink is available and completing paperwork and data entry for the day. Our roles are 40 hours per week. Daytime shifts Monday- Saturday. You must be flexible as there will be occasions when finish times are unpredictable. What you need to do the job The great thing is, there is no previous experience required! What is key is that you are patient and understanding. Our roles would suit those who have an interest in criminology or psychology and working with children's & young people. If you are successful through our eligibility & assessment process, we will invite you to attend a 5-week training course that'll provide you with the skills you need to be a Prisoner Custody Officer. You must have excellent written and verbal communications skills and be able to use those skills to manage and control all situations, ensuring your detainee remains calm and cared for. Due to the nature of this role is essential for you to hold a full UK driver's license (C1 and D1 licence holders). Still not sure this is the right role for you? Try our careers assistant to find out more: Careers Assistant Our Assessment Process: Briefing call to assess eligibility -> Competency based Virtual Interview -> short role-play and written exercise. Why Serco? Meaningful and vital work : Detainees in the right frame of mind ensure courts run on time in a secure way. And we do it right, with over 15,000 prisoner movements a month we only have to use force 0.24% of the time A world of opportunity : Serco's contract covers 104 courts and 16 vehicle bases. Prisoner Custody Officers can progress into Court Custody Management and Base Ops Management roles Great people : You'll find yourself working with a variety of highly supportive and experienced people What we offer? Dual Badge Officers at a Vehicle Base can earn between £24,212 & £28,112 dependent upon the driving license and overtime (base salary is £23,812 plus a driving allowance and overtime); Plus a £900 bonus, bonus fee paid after 1 year in service and every year thereafter Plus pension (matched up to 6%), life insurance; 20 days annual leave rising to 25 after 7 years' service plus Bank Holidays; bonus fee paid after 1 year in service and every year thereafter Continuous training & development opportunities A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Thrive App, Simply Health Plans, Cycle to Work Scheme Annual Leave Purchase Scheme and more Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts A fantastic culture and supportive team where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion This role is exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to security clearance checks and approval by the Home Office, and satisfactory employment references. #PECS About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss. TPBN1_UKTJ