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Head of SalesFranchised Motor DealershipBoltonOur client, a well-established and reputable organisation in the motor trade, is seeking an experienced Head of Sales to lead and manage their sales function. This is an exciting opportunity for a dynamic individual to take ownership of sales performance, drive profitability, and lead a high-performing team within a fast-paced automotive environment.As Head of Sales, you will be responsible for the overall success of the sales department. This includes managing day-to-day operations, driving business growth, ensuring a first-class customer experience, and aligning departmental goals with wider business objectives.Key ResponsibilitiesLead, inspire, and manage the sales team to consistently exceed targetsDrive departmental profitability through strategic planning and effective team managementFoster a positive and accountable working cultureDeliver a consistently exceptional customer experienceOversee all aspects of the sales function including finance, retail sales, and administrationWork closely with senior management to support business growth strategiesEnsure full compliance with all relevant regulatory and manufacturer requirementsMonitor and analyse sales performance data to identify trends and areas for improvementProvide regular sales reports and performance updates to senior stakeholdersMaintain up-to-date knowledge of industry best practices and regulatory changesEssential:Significant experience in a senior sales management role within the motor trade (5+ years preferred)Previous experience as a General Sales Manager or General ManagerStrong leadership skills with the ability to motivate and manage teamsExcellent communication and interpersonal skillsDeep understanding of the automotive retail environmentWhat's on Offer£40-45k Basic DOE - £70k OTEPerformance-related incentivesOpportunity to lead a successful team in a well-respected organisationCareer progression and professional development opportunitiesThis is an excellent opportunity to join an established and successful automotive business, apply today for a confidential discussion about the role.Who are you applying to?The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permissionTPBN1_UKTJ

Data Analyst Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 10-week online training with just 10-15 hours per week of study time. You'll learn industry-standard tools, including Excel, SQL, Python, and Power BI, while building a professional portfolio with workplace projects. The programme includes earning BCS and CompTIA certifications recognised by UK employers, expert tutor support throughout your studies, and dedicated job placement support with CV help, interview preparation, and direct employer introductions. The Outcome 93% of graduates secure data analyst roles within 3 months. Starting salaries: £28,000 – £38,000 Who This Is For The programme is completely beginner friendly, so no experience needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in data? Limited spaces available. Apply now for the next available cohort.

Job Title: AI Trainee Engineer – £45,000–£75,000 – Job Programme This is a self-funded programme that leads to employment, fees apply. Job Guarantee Complete the programme and get a job, or get your course fees back. Looking to start a career in AI Engineering? We are offering a structured pathway into AI Engineering, designed to help you enter one of the fastest-growing sectors in tech with no prior experience. This opportunity includes training, support, and access to our specialised recruitment support for job roles across the UK. No prior experience required. Train online at your own pace and become job-ready in as little as a few weeks. Our programme includes: • Official AWS Certified Cloud Practitioner certification • Training in Python, Machine Learning, and AI systems • Hands-on projects using real-world AI tools and technologies • Professional CV and LinkedIn support • Interview preparation • Dedicated recruitment support until placed • Personalised 1-1 tutor support • Hands-on projects to build your AI portfolio Flexible, affordable, achievable To make things easier, we offer flexible payment options, allowing you to spread the cost of your training over 12 months so you can get qualified without financial pressure. Salary expectations: • AI Engineer: £45,000 – £60,000 • Machine Learning Engineer: £60,000 – £75,000 • Progression into senior AI roles with higher earning potential We support you into employment We focus on outcomes, not just training. ITOL Recruit has over 15 years of experience supporting candidates into roles across AI, machine learning, and data science roles. From the beginning of your journey to the end, you are supported by qualified tutors, and at the end, our specialised recruitment team helps you secure your first job role. Apply now to get started.

Notabene is building infrastructure that’s transforming how money moves in the digital economy. We’re evolving beyond our compliance foundations to enable the next generation of digital financial services between regulated institutions with unprecedented efficiency. With nearly 50 employees across 14 countries and having recently closed our Series B round last November with support from leading investors including Y Combinator, DRW, F-Prime, Jump Capital, Castle Island, and Green Visor Capital, we’re looking for people like you to help shape the future rails of the crypto industry. Location: Remote, within EMEA time zones. The impact you will have: At Notabene, the success of our customers drives everything that we do, and our Customer Success team is at the heart of that. You will own a book of customers across EMEA, from crypto-native exchanges and payment providers through to the financial institutions and fintechs now launching digital asset products. Sales closes the initial deal and hands the customer over at signature. From there they are yours: get them live, get them using the product, renew them and grow them. The commercial conversation sits with you, which means renewals, pricing and upsells are yours to run. You are also a technical point of contact for your customers. These conversations get technical early, and you should be able to sit with a customer's integration team and be useful. Comfort with APIs and the curiosity to work things out yourself matter more here than an engineering background. Within a year you are successful if… Net retention across your book has grown, and you can name the renewals and upsells that did it Your customers are live and using the product, and the ones at risk were identified early You have found and qualified upsell opportunities inside your existing customers, and converted a good number of them Customers come to you first, on their compliance programme and on their commercial relationship with us You can demonstrate real knowledge of our product and of the wider industry What you will be doing: Owning the post-sales journey for your customers: onboarding, adoption, business reviews, renewal and upsell Running your own renewals and upsells, including pricing and the conversation with the economic buyer Guiding customers through their Travel Rule programmes and their stablecoin payment products Working directly with customer integration teams: API documentation, test calls, transaction and webhook data, and a clear diagnosis when something is stuck Monitoring usage, engagement and risk signals, and acting on them with a clear plan well before they become a renewal problem Finding growth inside your existing customers across adjacent teams, entities and products, and working with Sales on the net-new ones Building relationships across compliance, operations and engineering, so the relationship never rests on one contact Bringing customer and competitor insight back to product, sales and marketing Keeping records current in HubSpot Some on-call duty outside office hours What you bring: Based in EMEA, able to cover customers across the region Around 5 years in Customer Success or Account Management at a crypto, fintech or regtech SaaS company, or in another complex technical market, managing your own book of customers Commercial ownership. You have run your own renewals and upsells and negotiated pricing, without passing the deal back to Sales Some technical range. You can work through API documentation, read a request and response, and form a view on why an integration is behaving the way it is Experience across a mix of customers, from mid-market through to enterprise Experience across the full lifecycle, from onboarding through to expansion Exposure to compliance-driven or regulated environments A doer. You own the detail yourself, and you move without waiting for a process to exist Good judgement with people and real interest in solving their problems Comfortable working autonomously and getting stuck in Travel Rule, stablecoin payments or digital asset compliance experience Experience with banks and regulated financial institutions entering digital assets Having built Customer Success processes and playbooks from scratch

At Certn, we're changing how trust works with The World's Easiest Background Check. We've raised $127M+, earned Deloitte Fast 50 recognition three years in a row, and we're still only scratching the surface. Our goal is straightforward: help people move faster - into jobs, homes, and opportunities - by simplifying the path to trust. We're not a traditional background screening company. We're a team of curious, collaborative builders who care about solving real problems for real people. We challenge each other, move fast, and have fun doing it. If you want to grow, make an impact, and help shape products used by millions, this is your place. Let's build what's next, together. The Customer Success Manager (12-month fixed-term contract) role plays a key role in driving strategic customer success initiatives. Responsible for fostering long-term relationships, this role involves conducting business reviews, addressing escalated issues, and collaborating with cross-functional teams to maximize customer satisfaction and revenue growth. Develop and execute account plans to ensure customer success and identify growth opportunities. Own customer onboarding, ramp, and full life cycle achievement including contract renewal. Find upsell, cross sell, and expansion opportunities and win additional business Maintain weekly updates reviewing Customer Stories, Opportunities, Onboarding progress, At Risk Account, and Churn. Serve as the primary contact for escalated issues, collaborating internally to resolve challenges. Collaborate with stakeholders across all departments to solve complex customer issues. Perform Quarterly Business Reviews to proactively address challenges and advocate for new products and services for customers. Conduct an average of 5-8 proactive meetings per week with your book of business Document and utilize Hubspot to track customer interactions. Measurably increase B2B revenue and margin as it relates to company objectives on a quarterly basis. Implement strategies to reduce churn and enhance loyalty. Utilize data to analyze and track potential churn targets and create a mutual plan of success to maintain customer satisfaction. Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. Showcased effectiveness in strategic account management. Adept analytical and problem-solving skills. Effective communication and presentation abilities. Experience advocating for customers at an executive level within the organization. Demonstrated ability to collaborate effectively with various departments for overall business success. Demonstrated success in driving customer growth through expansion initiatives. Working experience with SaaS products and the background check industry (preferred). Certifications in customer success or customer support (preferred). College or university degree or equivalent work experience. Candidates must be currently located in and legally authorized to work in Canada. This role may require occasional travel to meet with clients. If you meet most, but not all, of the qualifications listed above, we still encourage you to apply. We recognize that strong candidates come from a wide range of backgrounds and experiences, and we value the diversity of perspective that brings. Certn is a remote-first company with a high-performance edge. We value hustle, hunger, and helping each other win - but we also have a strict no-jerk policy. Ambition here is about lifting people up, not stepping on toes. We think like owners and execute with urgency. We're customer-obsessed and always learning. We give real feedback and hold each other to high standards. 32 days of paid time off per year Company-paid benefits that start on day 1 Remote-friendly and supportive flexible remote arrangements Work-from-home allowance Professional development budget And a few more goodies! We're committed to building a workplace that's diverse, inclusive, and empowering for all. If you need accommodations to support any special needs at any stage of the recruitment process, just let us know - we've got you. Just so you know, the selected candidate will be required to complete a background check. This means you will get to see first hand what we do, and trust us, we do it REALLY well! We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews. This posting is for a current, open position within Certn. This opportunity is offered through HighlightTA, the on-demand talent team supporting Certn’s growth. Connect with us and learn more:

Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. • Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use, • Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics, • Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services, • Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle, • Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. • A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup, • Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence., • At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts, • Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer, • Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance, • High attention to detail, particularly where accuracy and compliance matter, • Comfortable working independently in a fully remote environment These will help you stand out from the pack: • Finance or legal background (e.g. professional services, company secretarial, tax), • Startup/scale-up experience, • Knowledge of shares and share schemes, • Experience working in a remote-first team, • Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Short take-home task — (we'll tell you what this involves upfront), • 45-minute skills based interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): • This job is remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our _. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards _. This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

Head of Sales Franchised Motor Dealership Bolton Our client, a well-established and reputable organisation in the motor trade, is seeking an experienced Head of Sales to lead and manage their sales function. This is an exciting opportunity for a dynamic individual to take ownership of sales performance, drive profitability, and lead a high-performing team within a fast-paced automotive environment. As Head of Sales, you will be responsible for the overall success of the sales department. This includes managing day-to-day operations, driving business growth, ensuring a first-class customer experience, and aligning departmental goals with wider business objectives. Key Responsibilities Lead, inspire, and manage the sales team to consistently exceed targets Drive departmental profitability through strategic planning and effective team management Foster a positive and accountable working culture Deliver a consistently exceptional customer experience Oversee all aspects of the sales function including finance, retail sales, and administration Work closely with senior management to support business growth strategies Ensure full compliance with all relevant regulatory and manufacturer requirements Monitor and analyse sales performance data to identify trends and areas for improvement Provide regular sales reports and performance updates to senior stakeholders Maintain up-to-date knowledge of industry best practices and regulatory changes Essential: Significant experience in a senior sales management role within the motor trade (5+ years preferred) Previous experience as a General Sales Manager or General Manager Strong leadership skills with the ability to motivate and manage teams Excellent communication and interpersonal skills Deep understanding of the automotive retail environment What's on Offer £40-45k Basic DOE - £70k OTE Performance-related incentives Opportunity to lead a successful team in a well-respected organisation Career progression and professional development opportunities This is an excellent opportunity to join an established and successful automotive business, apply today for a confidential discussion about the role. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

We are seeking a driven and enthusiastic individual to join our Store Operations Recruitment team as a HR Recruitment Administration Support Assistant on a 12-month fixed-term contract. This opportunity will be specialising in high volume Store Operations recruitment. \n The successful applicant will join a dynamic department, which research, design and implement cost effective and efficient tools and processes to support each stage of the employee lifecycle. \n The team is responsible for the screening of Online applications , Video interviews and first stage Telephone Interviews, They support headhunting and proactive sourcing of candidates, answering recruitment related queries and business reporting, and working with the wider business to uphold best practice. Further to this, the team work closely with Customer Services to support the candidate experience, as well as developing, troubleshooting and testing in our Applicant Tracking System (ATS). \n If you’re a hardworking individual that’s ready to kick-start your career with an award-winning employer, apply to join #TeamAldi today! \n Your New Role \n\n • Application and Video Interview screening of Store Operations applications\n, • Holding first-stage telephone interviews with prospective candidates\n, • Headhunting and proactively sourcing candidates utilising all available platforms\n, • Acting as the first point of contact for Applicant Tracking System and Recruitment related queries\n, • Providing Hiring Manager support for recruitment requirements\n, • Analysing recruitment requirements and interpreting data to assess both current and future vacancies, identifying where additional marketing and PR support may be needed \n, • Data extraction and entry into reporting\n, • Writing and producing any reports or research documents as and when is requested in both a timely and professional format\n, • Assisting the Recruitment Supervisor and wider team with successful execution of business strategy\n\n About You \n\n • Strong admin experience with in a fast-paced environment\n, • Confident Communicator\n, • Ability to work and remain calm under pressure\n, • Proficient in MS Office, particularly Excel\n, • Excellent attention to detail & analytical skills\n, • Highly organised and ability to balance multiple priorities\n, • Solution focused\n, • Flexible to adapt to the demands of an ever-changing business environment\n, • Recruitment experience is advantageous \n\n What You’ll get in Return \n\n • Salary from £29,755 rising to £34,745\n, • Monday to Friday, 8:00am to 4:00pm, with the opportunity of 2 days a week remote working\n, • 12 month fixed term contract\n, • 5 weeks’ annual leave plus Bank Holidays \n, • In office flexi-time \n, • Full training provided \n, • Pension scheme \n, • Private employee medical insurance after 4 years\n, • Company sick pay scheme \n, • Company maternity and adoption leave and paternity pay after 1 year of service\n, • Long service rewards \n, • Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs.\n, • Access to a free,24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16)\n\n *You’ll need to live within 90 minutes of your main working location \n **Please be aware that this role does not fulfil the requirements for visa sponsorship. \n Aldi is an equal opportunities employer. We’re committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect. \n If you’re looking for a career that gives you more, apply today!

Business Systems Analyst \n Job Overview \n Open House Estate Agents Bolton is a well-established residential and commercial estate agency, providing property sales, lettings and property management services across Bolton and the surrounding area. Our team handles the full customer journey, from first enquiry through to completion, and we rely on consistent systems and accurate data to keep that process running smoothly. We are looking for a Business Systems Analyst to take ownership of the systems, data and reporting that support our sales, lettings and property management operations, working closely with our sales, lettings and accounts teams to keep case progression, compliance prompts, communication logging and record retention all working reliably. \n Responsibilities \n Own analysis of workflows across sales, lettings and property management cases, identifying duplication, delays and control gaps, and delivering improvements \n Gather requirements directly from senior management and operational/finance leads, and translate these into system configurations, templates and process controls that fit real day-to-day operations \n Configure, maintain and continuously improve our core business systems, including the CRM platform, to keep case stages, task ownership, communication records and reporting fully auditable \n Use CRM and reporting data to identify growth opportunities and support business development into new areas and services \n Build and maintain structured management information and operational reporting, giving pipeline visibility, task status, workload oversight and service performance indicators to support decision-making \n Lead controlled change delivery: scope and test system and process changes, roll them out with minimal disruption, and maintain a clear change log \n Support monthly financial and sales reporting, reconciling data between the CRM and accounts systems to catch and resolve discrepancies early \n Support budgeting, forecasting and cash-flow reporting through the systems and data you manage \n Support SEO and digital marketing reporting, tracking website performance and lead-generation trends to inform business decisions \n Train and support staff across the business on correct system use, embedding consistent adoption and reducing reliance on manual workarounds \n Experience \n Degree in Business, Finance, IT, Data or a related discipline, or equivalent demonstrable professional experience gained in a fast-paced operational role \n 1–3 years' experience in a business systems analyst, business/data analyst, or process improvement role, or equivalent demonstrable experience \n A proven track record of configuring and administering CRM or case-management platforms end to end, not just using one day to day \n Comfortable working with financial and sales data, with the analytical rigour to spot and resolve reconciliation issues \n Advanced Excel and reporting skills, comfortable building dashboards, KPIs and management information from scratch for a busy management team \n Some exposure to SEO, digital analytics or website performance tools (e.g. Google Analytics, Search Console) is a plus \n Excellent stakeholder management and communication skills, including experience training non-technical staff and supporting adoption across a team \n Good financial awareness, able to look across the business and spot opportunities to reduce costs and improve efficiency

About Allica Bank Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Role Description This role is responsible for getting these exciting products to market, and ensuring as many established businesses as possible can benefit from them. Working with the growth and product teams, the Cash Management Executive will identify opportunities, and make contact via telephone and email to convert customers to our business current account and savings offerings. Your key goal will be winning active new accounts, and as such you will be responsible for the full end to end onboarding journey, from identifying potential customers to delivering live, actively used accounts. The focus will be on new to Allica customers that are in our established SME target segment (minimum 12 months trading), with have cash balances (£50k+) that can benefit from our savings rates. Our Cash Management Executive will work with the whole of Allica – including relationship management teams, product, marketing, and operations to ensure that prospective customers receive exemplary customer service and a great first impression of Allica Bank. It is vital that our Cash Management Executive is very confident and capable of remote sales to SMEs by telephone. They should also be strong stakeholder managers with a focus on customer outcomes and delivering value for both Allica Bank & their customers. Principal Accountabilities Able to clearly communicate Allica’s value proposition to decision makers (eg Owner, Director, FD) in our target customer market. Working with lists of prospects of variable intent to generate high quality business current account and savings opportunities. Understanding our onboarding process and requirements. Supporting customers and prospects through this process to quickly and smoothly open and actively use their current and savings accounts, delivering a great customer experience that will drive a deeper relationship with our customers. Typically being the first Allica Bank representative that SMEs speak to, so always being professional, courteous and friendly. Proactively learning our products and criteria over time, so that you can identify opportunities, becoming ever more efficient and effective at engaging and qualifying prospects and converting them to active customers. Gaining feedback from customers and prospects on potential future features they need and want from their bank and bank account, following through and feeding these into the Product teams. Working with our Marketing and Data teams to feedback your learnings from customer interactions, helping us to drive ever better customer outcomes, targeting, segmentation and messaging. Delivering the business plan for your role, and actively managing your objectives and personal development plan. Making your colleagues proud that you represent Allica, by ensuring excellent service for our SME customers, prospects and advisors. Working closely and collaboratively with all areas of Allica to ensure a seamless and professional service is always provided. Complying with all mandatory policies, and adherence to operational procedures to maintain internal controls. Personal Attributes & Experience You will have a proven track record in telephone-based lead generation with established SMEs (typically 5-250 employee firms), using established business development skills to build relationships with prospects and convert to Allica Bank customers. You will have excellent interpersonal and communication skills, together with evidence of outperformance in similar roles through earning customer and colleague trust. You will evidence a track record of working in fast paced environments, dealing with change well and showing an adaptable approach to deliver on the organisation’s goals. You will demonstrate the ability to work collaboratively with specialist colleagues such as Relationship Managers, Operations, KYC/B and underwriters, to deliver a positive outcome for our customers. You’ll have a proven track record of exceeding targets, providing excellent customer service generating new income opportunities and always considering risk and reputation when making decisions or finding solutions. A good understanding of SME financial products (eg payments, lending, accounting, CRM), and ideally specific expertise in business current accounts. Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind: Full onboarding support and continued development opportunities Options for flexible working Regular social activities Pension contributions Discretionary bonus scheme Private health cover Life assurance Family friendly policies including enhanced Maternity & Paternity leave Don’t tick every box? Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you! Flexible working We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate. Diversity We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.

Description Pivotal UK - InMotion Ventures 3 JOB DESCRIPTION - Sept 2026 Customer Services Representative - Member Billing Department InMotion Ventures 3 brings together two innovative brands, PIVOTAL and THE OUT, with a shared mission to redefine how people access and experience Jaguar and Land Rover vehicles. While each brand offers a distinct service, both are focused on delivering a seamless, flexible, and premium customer experience. PIVOTAL is transforming car ownership through a flexible subscription model, giving members access to the latest vehicles with a simple monthly payment that covers everything. THE OUT is reinventing car rental in London by delivering high-end vehicles to customers’ doors. No rental desks, no hidden fees, just a smooth, first-class experience. Requirements About the role As a key member of our Customer Service team, you will play an important role in supporting both brands. This position requires a proactive, self-motivated individual with a strong work ethic who is comfortable working independently while also contributing to a collaborative team environment. A core focus of the role is supporting customers throughout their contract, including proactively following up on outstanding invoices and negotiating timely payments. Alongside this, you will support a range of administrative and operational tasks across the team, helping to ensure a seamless customer experience. This role is mainly remote, with occasional visits to our Old Street (London) office. • Responding to customer enquiries via phone, email, and live chat, • Resolving queries quickly and considerately, • Monitoring payments and chasing overdue customer invoices, • Supporting departmental tasks such as invoice updates and processing third-party charges, • Keeping clear and accurate records, • 2+ years’ experience in a customer service role, • A confident communicator who enjoys helping people, • Someone proactive, organised, and able to work independently, • Comfortable handling payment conversations and resolving issues, • Strong attention to detail, • Experience with CRM systems (Salesforce is a benefit, but not essential) Benefits Alongside a supportive and collaborative culture, we offer: • A permanent contract for long-term stability, • A flexible, remote-first working environment, • 25 days’ holiday + bank holidays, plus an extra day off for your birthday, • 2 additional volunteer days to give back to causes you care about, • A competitive salary + discretionary bonus scheme, • Contributory pension scheme to support your future, • Healthcare cash plan for everyday wellbeing By applying to this position, you agree to allow InMotion Ventures 3 Ltd (Abbey Road, Coventry, CV3 4LF, inmotion@jaguarlandrover.com) to collect, store and process your resume, contact details and any other personal data that you submit. If InMotion is providing recruitment services to a third-party, you also extend this permission to our end client. We will process this data for recruitment purposes only. The data will be stored in our Applicant Tracking System, (which stores data in the U.S and is fully compliant with EU data protection laws), and we will not share it with anyone else. We would like to keep this data until our open role is filled and may choose to keep it in our database for future roles for up to 12 months. _. In this policy, you will find information about our compliance with GDPR (data protection law.) You can find how to send us a request to let you access your data that we have collected, request us to delete your data, correct any inaccuracies or restrict our processing of your data. You also have the right to lodge a complaint about the way we handle your data.

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

At HeyGen, our mission is to make visual storytelling accessible to all. Over the last decade, visual content has become the preferred method of information creation, consumption, and retention. But the ability to create such content, in particular videos, continues to be costly and challenging to scale. Our ambition is to build technology that equips more people with the power to reach, captivate, and inspire audiences. Learn more at . Visit our Mission and Culture doc . Customer Success at HeyGen exists to ensure customers realize measurable business value from the platform, not just product adoption. HeyGen is not just a video creation tool. It is an operational capability that changes the cost, speed, scalability, and global consistency of video production across an organization. Customer Success owns making that transformation real after the sale. We are hiring a UK-based, French-speaking Enterprise Customer Success Manager (contract engagement) to own a book of Enterprise accounts across EMEA, with a particular focus on our French-speaking customers. This role carries the full Enterprise CSM mandate: anchoring customers on outcomes, not features, and driving retention and expansion through demonstrated value — delivered in the customer's language and time zone. • Location: United Kingdom (remote), working European business hours., • Language: Full professional fluency in French and English is required. You will run onboarding, business reviews, and executive conversations directly in French for French-speaking accounts, and collaborate daily in English with our global team. Proficiency in German is a strong plus., • Engagement type: Independent contractor. Compensation, duration, and terms to be defined in the contractor agreement., • Own post-sale value realization for your assigned Enterprise customers, translating sales intent into measurable business outcomes., • Anchor customer conversations around business impact, including:, • Cost structure reduction, • Time-to-content compression, • Scalable output without linear headcount growth, • Global consistency at local speed, • Guide customers through staged value progression:, • Immediate value (0–30 days), • Structural value (30–90 days), • Strategic value (90+ days), • Define, track, and reinforce outcome-oriented success metrics, not just usage (e.g., time-to-value, cost savings, workflow adoption, renewal readiness)., • Run structured business reviews — in French where appropriate — that reinforce ROI and long-term value., • Own renewal readiness for your accounts well in advance of contract expiration, baselining and documenting value realized during the term., • Identify expansion opportunities that are justified by demonstrated impact, new workflows, or broader organizational adoption, not opportunistic upsell., • Proactively assess churn risk and take action early through value re-anchoring and stakeholder alignment., • Partner cross-functionally with Sales, Support, Product, and Marketing to ensure a cohesive customer experience and clear ownership boundaries — bridging time zones between EMEA customers and a US-based team., • Act as HeyGen's cultural and linguistic bridge for French-speaking customers: localize playbooks, enablement assets, and success plans where it accelerates value., • Enjoy rolling up your sleeves and contributing to the continuous improvement of our operating cadence and customer engagement model as we scale in EMEA., • Faster time-to-value across your EMEA book of business, • Healthy accounts progressing through the immediate → structural → strategic value phases, • Strong retention and improved Net Dollar Retention across the portfolio, • Renewals anchored in documented, customer-recognized value — no last-minute scrambles, • Expansion driven by demonstrated impact and well-grounded value narratives, • French-speaking customers who feel HeyGen operates as a local partner, not a distant US vendor, • 3+ years of experience in Customer Success, Professional Services, or Consulting in a SaaS environment, preferably with AI tools., • Full professional or native fluency in French and English, including comfort leading executive-facing conversations and writing customer-facing materials in French, and operating internally in English., • Proficiency in German is a strong plus, given our growing DACH customer base., • Experience operating in Enterprise CS motions, including PLG and sales-led models; experience with EMEA enterprise customers strongly preferred., • Proven ability to manage accounts using business outcomes and metrics, not just activity., • Comfort working with ambiguity and exercising judgment in how to prioritize customer effort — especially important in a contract role with high autonomy., • Strong written and verbal communication skills in both languages, including executive-facing conversations., • Experience building repeatable CS playbooks and processes., • Data-informed mindset with the ability to synthesize insights into clear recommendations., • Comfort operating independently across time zones with a primarily US-based team; thrives in a fast-paced environment. We operate like a modern AI-native startup. You should be comfortable learning and leveraging tools quickly. • CRM proficiency (Salesforce preferred) for account tracking and renewal forecasting., • Experience with data visualization / BI tools such as Hex (or similar) to analyze and present insights., • Strong working knowledge of Slack for cross-functional, async collaboration across time zones., • Familiarity with AI-native workflows and tooling; comfort experimenting with new tools (including AI assistants) to improve efficiency., • CS at HeyGen is a strategic, revenue-impacting function, not a support wrapper., • You'll have real ownership, autonomy, and accountability over outcomes., • You'll be our first CS hire in the UK, joining a growing EMEA presence and helping define what "great" looks like as we scale Enterprise CS across the region., • Work with the world's top companies and fundamentally reimagine how customers create and operate. £70,000 – £110,000 annual salary target Please note that the salary information is a general guideline only. HeyGen considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, as well as location, market and business considerations when extending an offer. HeyGen is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us at HeyGen and be part of a team that's making visual storytelling accessible to all!

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: The Manager of Customer Success Management (CSM) will report to the Director of Customer Success, working collaboratively to achieve company goals and advance customer success initiatives across the Enterprise segments. As a leader within the Customer Success organization, this role will partner closely with cross-functional teams to support and scale the CSM function. The ideal candidate brings strong people management skills, experience operating in high-volume, scaled customer environments, and a focus on driving efficient, data-informed customer engagement, retention, and growth strategies. What you’ll do: Leadership and People Management: • Build, lead, and mentor a team of CSMs supporting Enterprise customers, • Foster a collaborative, high-performance, and customer-centric culture, • Provide coaching, performance management, and career development support, • Drive accountability through clear goals, metrics, and regular feedback Segment Strategy and Execution: • Partner with Customer Success and cross-functional leaders to define segment-specific strategies, • Execute programs tailored to Enterprise customer needs, • Design and operationalize engagement models, • Ensure consistency in customer journeys while adapting for segment nuances Customer Management: • Maintain visibility into adoption, health scores, and engagement metrics across the portfolio, • Guide the team in identifying churn risks and expansion opportunities, • Drive proactive outreach and intervention based on data insights, • Support account reviews and leverage segment-level insights to improve outcomes Client Engagement and Advocacy: • Ensure strong stakeholder relationships across Enterprise accounts, • Deliver consistent value through interactions, • Capture and synthesize customer feedback to inform internal teams, • Act as the voice of the customer to influence product and go-to-market strategy Retention and Growth: • Collaborate with Sales, Product, and Marketing to drive adoption and expansion, • Support renewal strategies and improve retention outcomes across segments, • Leverage data to contribute to accurate forecasting and pipeline visibility, • Identify and scale growth opportunities within the Enterprise base Operational Excellence: • Implement and refine processes that enable scale and efficiency, • Improve team productivity through tooling, automation, and best practices, • Standardize workflows and reporting for consistency and visibility, • Monitor industry trends and evolve engagement strategies accordingly What we're looking for: • 4+ years of experience in Customer Success, Technical Account Management, or related fields, • Prior people management experience with a track record of developing high-performing teams, • Experience supporting Enterprise or high-ARR customer segments, • Experience with high-touch customer success models, • Background in Cybersecurity, DevOps, or a related technical domain preferred, • Strong operational mindset with experience building or optimizing processes, • Proven ability to drive retention and growth in a metrics-driven environment, • Excellent communication and interpersonal skills across diverse audiences, • Bachelor’s degree in a relevant field; advanced degree preferred, • Currently located in the United Kingdom Compensation: up to £150,000 base salary + bonus (depending on experience) If your experience is close but doesn’t fulfill all requirements, please apply. Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring “Guardians'' with unique backgrounds, perspectives, and experiences. We live and breathe our company values: • We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better., • We have a bias for intentional action — We prioritize, plan, try things, and fail fast., • We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey., • We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: • Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs., • Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!)., • 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck., • ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset., • 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with _. ©2026 Chainguard. All Rights Reserved.

Join us in shaping the future of paid search intelligence. Adthena is an award-winning search intelligence platform powered by patented AI technology and a team of dedicated experts. We help brands, marketers, and agencies dominate their competitive landscapes with unparalleled insights into the paid search market. Our Whole Market View, Smart Monitor, and Local View solutions give clients the clarity to optimize spend, increase ROI, and stay ahead of the competition. Trusted by global brands like Citibank, L’Oréal, and Volvo, and backed by Updata Partners, we’ve been redefining search intelligence since 2012. In 2025, Adthena continued its winning streak, earning 8 major search industry awards. Highlights include Best AI Search Software Solution at the US Search Awards, Best Search Software Tool at the European Search Awards, and Best Software Innovation at the Global Search Awards. Ready to make an impact in an industry-leading company? Let’s do it together. We offer the best of both worlds: the maturity and stability of a well-established company combined with the energy, agility, and impact of a scaling tech organisation. If you’ve been hesitant about joining a typical tech company due to concerns about chaos, fragility, or volatility, Adthena is your answer. We’re beyond early-stage chaos, offering stability. We’re smaller than large-scale enterprises, offering more autonomy, less red tape, and accelerated growth. Strong Culture: Our quarterly surveys show a 93% average approval rating for company culture, with an overall eNPS of 27. Award-Winning Product: US 2025 Search Awards for Best AI Search Software Innovation Trust-Based Vacation: Take as much time off as you need, when you need it. Remote-First: 52% of Adthenians work fully remote, with others choosing Hybrid Work at our 3 Geohubs (London, Austin, Sydney). Flexible Work: Work how and where you do your best, with full autonomy over your day. Career Growth: Bespoke training and career development via "Sherpa plans” to guide your growth. Private Medical Insurance: Fully covered health care. Mental Health Support: Employee Assistance Program offering 24/7 confidential counselling, with access to ‘healthier living’ services such as ‘HeadSpace’. Family Care Package: Up to 6 months fully paid maternity leave, and 2 months paternity leave. Pension & 401(k): Competitive UK/US/AUS pension schemes, available from day one. Home Office Stipend: $200 for your ideal remote setup. Swag Welcome Gift: $70 credit to grab some merch. Reporting to: Senior Manager, Customer Success Location: Remote (UK or EU) OR London (Hybrid 2 days/week) Interviews: 4 Stages Start Date: ASAP Adthena is a ‘Customer Value’ oriented business. As such, the Customer team is critical to our success. In our London office, this team consists of Account Management and Customer Success roles - both of which are critical to the success of our clients. We work closely together to leverage each other's skills and abilities, ensuring that our clients are successfully achieving their goals. We work as a close-knit, highly functional team and contribute to the wider business by working closely with Sales and Marketing to encourage business alignment. As a French-Speaking Customer Success Manager, you'll be the go-to partner for a portfolio of French and UK clients, helping them get real value from our platform — driving adoption through smart onboarding, best-practice guidance, and bespoke solutions. Native French is essential, as you'll work with French-speaking clients day-to-day alongside a UK book. You'll own retention and engagement through regular check-ins, actionable insights, and timely follow-through — guiding clients to value, explaining the data behind their results, and spotting opportunities for renewals and expansion. You'll work closely with our Account Managers, who own the commercial relationship, while you own the partnership. First 30 days — Get up to speed on the product, the business, and the tools and processes that'll set you up for success. By 60 days — Start building relationships. You'll arrange calls and face-to-face meetings with key stakeholders across a pre-assigned book of "green" clients. These are added in blocks — eventually you'll manage up to 30 clients, depending on size. By 90 days — Alongside your Account Manager, you'll have conducted Business Reviews with senior stakeholders across your book, building strong client health scores and referable relationships. Day-to-day, you'll be driving engagement through monthly check-ins and contributing to Quarterly Business Reviews — co-owning success plans, guiding clients through key milestones, and capturing outcomes along the way. You'll act as a trusted advisor, delivering strategic insights and best practices, and feeding client voice back into product and leadership. By 12 months — You'll have delivered an exceptional client experience, targeting 90%+ gross revenue retention. You'll have proved value on existing subscriptions and scoped out upsell opportunities for Account Management. By 18 months — You'll have a proven track record as an Adthena CSM, with a clear path ahead — whether that's growing as an individual contributor or stepping into management. Native French speaker with strong written and spoken English 2+ years experience in a client-facing Customer Success, Account Management, or Client Services role Strong stakeholder management skills, comfortable engaging up to C-level A solid understanding of the digital marketing landscape, including paid search Strong analytical skills — confident working with data and translating it into actionable insights A customer-centric mindset focused on delivering value and driving outcomes SaaS background is a plus Get Shit Done: We're big on taking action, owning our challenges, and finding solutions. Freedom with Responsibility: We take charge of results to recognition. We know that our hustle not only moves the needle for the company but also sets us up for personal success. Deliver Remarkable Quality: We care about exceeding expectations in the work we do and aim to always do our best work as individuals and as a team. Smart & Always Improving: We strive daily to expand our knowledge and become better at what we do. You’ll work closely with: Simon Koehli Director, Customer Success - EMEA _ Stephanie Richardson Senior Manager, Customer Success - EMEA _

TiPJAR exists to make appreciation fair, transparent, and direct, and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. You’ll manage a portfolio of high‑value enterprise accounts, deliver an exceptional, partnership‑led customer experience, and work cross‑functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing, process improvements, and mentoring. You’ll be the strategic partner our enterprise clients rely on; the person who understands their goals, anticipates their needs, and ensures TiPJAR becomes an essential part of how they operate. What You’ll Be Doing Day to Day: • Own the post‑onboarding relationship with assigned enterprise clients, ensuring consistency, value delivery, and long‑term partnership., • Actively manage client goals, platform adoption, and account health to maximise retention and measurable success., • Lead structured account reviews, presenting insights, performance trends, and clear recommendations., • Identify and mitigate risk early by monitoring engagement signals and addressing issues before they escalate., • Develop a deep understanding of each client’s operating model, tipping policies, and success metrics., • Guide clients through legislative changes, platform updates, and operational challenges, ensuring smooth transitions., • Collaborate closely with Product, Tech, and Support to resolve issues, champion client needs, and influence improvements., • Share best practices, playbooks, and learnings to strengthen the Customer Success function., • Contribute to roadmap discussions and cross‑functional initiatives that enhance the end‑to‑end client journey. What You Bring • Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality., • Exceptional relationship‑building and communication skills, with confidence engaging senior and executive stakeholders., • Strength in delivering strategic account reviews, translating data into insights and presenting, • recommendations with impact., • Commercial awareness, with the ability to support renewal and expansion conversations through value‑led engagement., • Experience navigating complex, multi‑stakeholder organisations, building trust across, Operations, Finance, HR, and Technology., • Strong CRM proficiency (HubSpot a plus), with the ability to maintain accurate data, track health signals, and manage structured workflows., • A proactive, solutions‑focused mindset, with strong organisational and prioritisation skills., • A collaborative approach, contributing to process improvements, knowledge sharing, and a high‑performing team culture., • Nice to have: Familiarity with hospitality operations or tipping environments. How We Measure Success • Retention and growth of your enterprise portfolio, demonstrated through strong adoption, engagement, and value delivery., • Quality, clarity, and consistency of your client interactions, documentation, and strategic account reviews., • Your ability to anticipate risks early, resolve issues proactively, and maintain strong account health., • Contribution to process improvements, playbooks, and ways of working that strengthen the Customer Success function., • Strength of cross‑functional collaboration, ensuring client needs are championed across Product, Tech, and Support., • Positive feedback from clients and internal stakeholders, reflecting trust, partnership, and professionalism. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30 mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise- A 60 minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive. Application Acknowledgement Due to the high volume of applications we receive, we may not be able to contact you individually if you have not been shortlisted. If you do not hear from us within the advertised timeframe, please assume your application has not progressed on this occasion.

The Senior Estimator is a lead role within our Project Management Office (PMO), responsible for pricing and winning large, complex capital schemes across water, gas, electricity and civils. It requires an organised, self-motivated and meticulous approach, combined with the commercial judgement and technical leadership to own high-value tenders from enquiry through to award. You will meet monthly work-winning targets with a view to ensuring the ongoing success and profitability of the Business. You will collaborate with our clients at a senior level to develop relationships that increase our likelihood of securing framework and contract opportunities. You will lead the entire tender process on your bids – from developing accurate, detailed proposals and target costs, through to negotiating prices and contract terms with the client and presenting bids for adjudication and sign-off. You will also provide technical leadership and mentoring to the wider estimating team, and develop strong working relationships with our operational delivery teams to ensure a fluid handover from tender into the construction phase Estimating & Commercial • Lead and own the estimating lifecycle for large, complex capital schemes across water, gas, electricity and civils – from enquiry and first-principles build-up through to tender adjudication, award and handover, • Lead tender adjudication and settlement meetings, presenting cost, margin, risk and commercial strategy to Directors and senior management for sign-off, • Survey potential work sites across water, gas, electricity and civils schemes: establish ground and site conditions, confirm scope of work and specific design and specification requirements, • Produce detailed survey reports for pricing and future co-ordination of works, • Lead the analysis of plans, complete take-offs and produce detailed bills of quantities and first-principles cost estimates, assessing all project documentation to provide accurate, competitive and compliant tender submissions, • Lead supply chain engagement: issue enquiries, evaluate subcontractor and supplier proposals for technical compliance and commercial value, and shape procurement strategy to secure best prices, • Develop a comprehensive understanding of relevant construction methods and technologies across the water, gas, electricity and civils disciplines, • Lead value engineering to identify the best solution for our client’s requirements, offering a competitive price and best value whilst protecting margin and maximising our return on the project, • Where required liaise with the Proposals co-ordinator and other team members to produce detailed tender submissions, • Generate detailed quotes for our clients inclusive of all labour, plant & material costs supplemented by adjustments for overheads and profit, • Own tender risk: lead formal risk reviews and tender health checks, assess financial, technical, contractual and operational risks, and factor these into our pricing and contingency, • Prepare detailed Schedule of works/ Bill of Quantities for our Contracts Managers to work from, • Formulate detailed programmes in line with the project contract requirements, • Understand site specific risks and complete analysis of these for presentation in the tender risk register, • Prepare schematics, layouts and presentations to support proposals and quotations, • Promote and develop relationships with clients and suppliers, • Interpret contract forms (e.g. NEC and JCT) and framework requirements, factoring commercial and contractual risk into pricing, • Provide technical leadership, mentoring and quality assurance to the estimating team, reviewing colleagues’ estimates for accuracy and competitiveness and helping to allocate estimating resource across bid teams, • Capture actual cost data and benchmarks on completed schemes and feed these back to improve estimating accuracy and processes, • Stay up to date with the latest industry regulations and legislative requirements across the utilities sectors Work Winning & Client Relationships, • Lead monthly review and analysis of estimating figures and win rates, providing bid/no-bid input and driving improvements in conversion and margin, • Attend meetings throughout England and Wales with both new and existing customers to promote Network Plus across the water, gas, electricity and civils sectors, • Utilise the CRM system to record, share and monitor leads & enquiries, • Maintain client relationships by liaising with Contracts Managers to ensure successful completion of tendered works, • Provide proactive and timely response to client enquiries and queries, • Proven track record of leading and winning large, complex tenders in a competitive environment, • Excellent communication and negotiation skills, • Substantial estimating experience within the utilities and/or civil engineering sector, including large capital schemes across one or more of water, gas, electricity and civils, • Experience leading tender adjudication and settlement, and presenting bids to senior stakeholders, • First-principles estimating expertise – take-offs, bills of quantities and rate build-ups, • Understand the need for flexibility within a growing business, • Ability to work under pressure and to meet tight deadlines, • Strong commercial and contractual awareness, including NEC and JCT forms of contract, • Attention to detail, • Methodical approach to work with good organisation and time-management skills, • Leadership, mentoring, relationship-building and influencing skills, with the ability to guide a team of estimators, • Proficient in estimating software (e.g. CANDY, Conquest or Causeway) with good IT skills for bid presentation and reporting, • Relevant degree (Civil Engineering, Construction or Quantity Surveying) and/or professional membership (ICE, RICS or CIOB) desirable; CSCS card We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Job Title: Ada CS Engineer Location: Remote, UK, with regular travel to Cambridge Salary: £39,000 to £45,000 p.a. Full-time equivalent, dependent on experience Basis: Permanent, Full-time, part-time or flexible Eligibility: You must be eligible to work in the UK The role The Raspberry Pi Foundation is working in collaboration with the University of Cambridge to deliver _, a free and accessible learning platform for computing teachers and students in the UK. We are looking for a motivated and proactive software engineer to join the Ada Computer Science development team and work on the development and maintenance of a key component of the UK’s computer science curriculum delivery. You will be working within a University of Cambridge development team and will represent the Raspberry Pi Foundation’s interest. You will be a key person in creating a shared understanding between the two organisations. This role is a chance for significantly more independence and autonomy than typical for this level of experience. The work you will do is open source and can be found on Github at _. You will be working to improve and develop resources and experiences for teachers and students and will have a unique chance to impact computer science education throughout the UK for both young people and educators. You will develop software in Java and React to enable learning experiences, as well as managing the software delivery and infrastructure that runs Ada Computer Science. You will be working with a supportive, collaborative, and agile team of software engineers from the University of Cambridge, product designers and managers from the Raspberry Pi Foundation and expert computer science educators. We work hard to make sure that the Foundation is a place where everyone is supported to do the best work of their careers. We have a flexible and collaborative approach to all aspects of our work. If you're the right person for the job, we’ll make it work for you, and you can be confident that you’ll be joining an exceptional team of people who care about our mission and each other. Responsibilities This role has the following responsibilities. • Design and implement Ada CS site features in collaboration with product teams and designers from the Raspberry Pi Foundation and the University of Cambridge., • Organise release testing and perform deployments, • Respond to support tickets, • Support product teams with requests for data and insights, • Manage on-premises servers maintained by the University of Cambridge, • Participate in our on-call rotation within business hours There are also opportunities to lead in specific domains, such as: • Testing strategy and approach, including Visual Regression Testing., • Building and deployment, managing the CI/CD pipeline and approach, • Developing analytics for key stakeholders, including managing the analytics infrastructure Experience and personal attributes We recognise that everyone has the potential for growth. We welcome applications from candidates who can demonstrate that they have some, but not necessarily all, of the experience and personal attributes listed here. • Great written and verbal communication skills, • Proactivity and strong self-management skills, • Professional development experience in React, Java and Python, • Experience with Docker, Docker compose and containerisation, • Experience with a relational database systems (e.g. MySQL, PostgreSQL, MongoDB), • Experience with software delivery and CI/CD, • Experience with software service metrics and monitoring tools such as Grafana, Plausible and Apache Superset., • Familiarity with Linux server administration and networking, • Experience directly interacting with end users, replying professionally to queries and questions, • Enthusiasm for growing the next generation of Computer Scientists and for educational outcomes in Computer Science About us The Raspberry Pi Foundation is an independent charity with a global mission to enable all young people to realise their full potential through the power of computing and digital technologies. We empower schools to teach computer science and AI literacy through free curricula, classroom resources, purpose built software tools, and professional development for teachers. We inspire young people to become tech creators through the world's largest networks of coding clubs. We undertake original research that informs our work and which we use to advance the field of computer science education more broadly. All of our resources and learning experiences are available for anyone to use at no cost. We are particularly focused on creating opportunities for young people who experience educational disadvantage and those who come from backgrounds traditionally underrepresented in technology industries. Over the past decade, we have supported hundreds of thousands of educators and tens of millions of students. We have teams in six countries (India, Ireland, Kenya, South Africa, the UK and US) and partnerships with mission-aligned non-profit organisations in over 60 countries. We are at the forefront of the global educational movement to expand access to computer science education and AI literacy. You can learn more about our work in our latest Annual Report. Benefits In addition to competitive salaries, we offer a wide range of benefits for all of our colleagues. • Paid time off. In addition to public holidays, full-time employees in the UK receive 25 days of paid annual leave initially, rising to 30 days after five years service, plus 3 additional days of paid leave for the company-wide closure at the end of each year., • Pension. We provide an 8% employer contribution on top of your minimum 4% employee contribution., • Private healthcare. We provide comprehensive private healthcare for all employees through Vitality Plus., • Flexible working. We have clear policies to provide flexibility over when and where you work, helping you balance work responsibilities with the rest of your life., • Support for parents and carers. We provide generous family leave and flexibility for parents and carers., • Life assurance and income protection. We provide life assurance and income protection schemes to provide peace of mind for you and your family., • Investing in learning and development. We invest in your growth and development, including through access to learning resources and training, with dedicated time for all employees., • Travel to work. Through our Cycle-to-Work and Season Ticket Loan schemes we support cost effective and sustainable travel to work. Timetable for applications Closing date: 20th April 2026, 9.00am GMT Phone screen: Week commencing 20th April 2026 First interview: Week commencing 27th April 2026 Second interview: Week commencing 5th May 2026 Our recruitment process All of our workplaces are inclusive spaces where we want people to feel respected, valued, and able to do their best work. We are committed to building teams that bring together people with a broad range of backgrounds, skills, and perspectives. That starts with our recruitment process. Here's what you can expect: • As part of your application, you will be asked to respond to a small number of questions that we will use to screen your eligibility for the role. You will also be asked to provide your cv and a short cover letter., • Eligible applications will be reviewed by our recruitment team and the hiring manager., • A small number of candidates will be invited to a phone call with the hiring manager., • The purpose of this call is to check our understanding of your application and to answer any questions you have., • We normally have two interviews, which may take place in-person. Interviews will be with the hiring manager and at least one other colleague., • You will usually be asked to undertake a work-based assessment in advance of your interviews. This will be an opportunity for you to show how you would perform some part of the role. You will be given advance notice and clear instructions., • If you have any questions about or feel that you need any adjustments to the recruitment process, including adjustments for neurodiversity, please contact our People and Culture team at recruitment@raspberrypi.org. We are committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. Everyone appointed to a role at the Foundation will be required to undergo a background check to confirm that you are a suitable person to work with children. Further background checks will be made at regular intervals thereafter.

Who We Are At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily. Our employees are experts in the employee experience, workforce communications and technology. Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world? Job Summary The Sr. Software Engineer will join the team responsible for Firstup's public APIs, Agentic tools, third-party integrations with enterprise systems such as HRIS platforms, and shared platform services. You will deliver innovative, scalable solutions while constantly improving our approach to architecture, scale, availability, and fault-tolerance. You are an active user of Generative AI tools and coding agents, applying them daily to accelerate delivery and improve code quality. Design, build, and maintain public-facing APIs and Agentic tools that enable enterprise customers to integrate with and extend the Firstup platform. Develop and own integrations with external enterprise systems, including HRIS platforms such as Workday, SAP SuccessFactors, and Dayforce. Build and maintain shared platform services used across the wider engineering organisation. Write high-quality code (reliable, readable, efficient, testable, scalable, maintainable), provide thorough code reviews, and create comprehensive tests and documentation. Apply broad, in-depth knowledge to develop and maintain large-scale multi-tenant services in the cloud. Actively use Generative AI tools and coding agents in day-to-day workflows to improve code quality and accelerate delivery. Collaborate across teams on industry standards and best practices to help others solve complex problems. Design future-ready solutions and address architectural gaps using modern microservices and cloud-native patterns. Own production health for your services, contributing to on-call rotations, incident response, and post-incident reviews in a "you build it, you run it" environment. Identify, analyse, and resolve system availability, reliability, and performance issues, contributing to observability and resiliency improvements. Partner with Product Management and Design to translate business requirements into scalable technical solutions. Bachelor's degree in Computer Science or related field, or equivalent experience. 5+ years building reliable, performant applications and microservices. Strong proficiency in TypeScript and Node.js. Ruby experience is a plus. Proven full-stack experience across frontend (React.js), backend, and database layers. Technical depth in at least one specialisation: networking, security, serverless, event streams, or similar. Strong AWS experience, including compute, storage, networking, and monitoring. Excitement to build beautiful, intuitive products with a strong customer focus. Innate curiosity and a desire to learn and teach. Experience building and maintaining integrations with HRIS platforms such as Workday, SAP SuccessFactors, Dayforce, or similar enterprise HR systems. Experience with Kubernetes, Docker, and Helm. Experience with Datadog or similar observability and monitoring platforms. Demonstrated use of Generative AI tools or coding agents in development workflows. Experience in enterprise SaaS organisations, particularly HR Tech or regulated domains. Familiarity with ML/AI integration in production systems. Open-source contributions or a history of side projects. Why Firstup? Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome. If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit. We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally. Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws. #LI-TM1#LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Us Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response. Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at _. About the Role We’re looking for a Senior Software Engineer who cares deeply about building high-quality products - not just testing them after the fact. In this role, you’ll help shape how quality is engineered into our products from day one, working across software development, automation, and modern testing practices. This role includes a blend of hands-on testing and automation. You’ll design systems, build tooling, and dive into manual testing where it adds the most value - all while helping the team deliver reliable software at scale. We’re exploring how AI can meaningfully improve quality engineering beyond code assistants, and you’ll have the opportunity to shape that journey in a practical, grounded way. This is an area we’re actively evolving, not a fully mature capability today. If you enjoy solving real engineering problems, improving how teams build software, and taking a pragmatic approach to quality, this role will give you the space to do it. Engineering Quality into the Product • Partner with engineers, product managers, and designers to build quality into features from the start - not bolt it on at the end., • Contribute directly to product code where it improves reliability, testability, and observability., • Help shape system design decisions to reduce defects before they happen. Building Scalable Test & Automation Systems • Design and implement robust, maintainable automation across API, integration, and UI layers., • Evolve our testing approach using modern engineering practices - focusing on fast feedback, meaningful and reliable results, and developer productivity., • Improve CI/CD pipelines so quality checks are fast, reliable, and genuinely useful (not just gates). Exploring AI-Driven Engineering • Experiment with AI to improve how we test and validate software - from intelligent test generation, smarter failure analysis and self-healing approaches., • Build or integrate tools that reduce manual effort and increase confidence in releases. Raising the Bar for Engineering • Help establish a strong, pragmatic quality culture that developers actually value., • Ensure quality is a shared responsibility across the team, not owned by a single individual., • Share ideas, mentor others, and contribute to how we continuously improve as a team., • Influence engineering practices beyond your immediate team., • Strong software engineering experience (JavaScript, TypeScript, or similar)., • A track record of building or improving automated testing in real-world systems., • Experience working in modern development environments with CI/CD and cloud platforms., • A practical mindset: you care about outcomes, not just frameworks or theory., • Hands-on experience applying AI within quality engineering or testing contexts - for example, test generation, failure analysis, test optimisation, or similar., • Ability to go beyond basic coding assistants and use AI to solve real testing or quality problems in innovative ways., • Experience working on security or high-reliability systems., • Exposure to performance or security testing., • Contributions to engineering communities, blogs, or open source., • Engineers move faster with more confidence because quality is built into their workflow., • Testing provides fast, meaningful feedback - not noise., • AI-driven approaches reduce manual effort and uncover issues earlier., • The team sees quality as an enabler, not a bottleneck., • You’ll be treated as a software engineer first, not a gatekeeper., • You’ll have room to experiment with new ideas, including AI, and turn them into real impact., • You’ll influence how software is built - not just how it’s tested. Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos? · Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship. · Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit · Employee-led diversity and inclusion networks that build community and provide education and advocacy · Annual charity and fundraising initiatives and volunteer days for employees to support local communities · Global employee sustainability initiatives to reduce our environmental footprint · Global fitness and trivia competitions to keep our bodies and minds sharp · Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy _We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

gravity9 is recruiting Java engineers and architects for a portfolio of engagements across UK central government. These are large-scale, data-intensive modernisation programmes: replacing legacy systems that carry statutory weight, decomposing monoliths that serve millions of users, and building secure data platforms where access control and auditability are first-class architectural concerns rather than late additions. We are hiring across two overlapping profiles — Senior Java Developer and Application / Migration Architect — and expect most people to move between programmes as engagements start and complete. Several of these are hands-on architect roles: you will own design decisions and also write production code The kind of work The following are representative of current and upcoming engagements. Individual roles will draw on some of this, not all of it — we are more interested in engineers who can work confidently at the intersection of Java and data than in a checklist match against any one programme. Secure data catalogue and access-control platform A greenfield metadata catalogue acting as a federated index over data held across independent domains, so that authorised parties can locate and retrieve data the catalogue itself never holds. The work includes designing an attribute-based access control model over attributes such as clearance, nationality, organisational unit and compartment; enforcing those policies inside the database query path rather than filtering results afterwards; application-layer encryption with externally managed keys; hybrid lexical and semantic search with access filtering applied before candidate retrieval rather than after it; and a tamper-evident audit trail that can reconstruct why a given record was returned, redacted or withheld. Real-time decision-support data architecture Replacing point-to-point integration across a multi-vendor estate with a microservices architecture and a common data layer, so that operational data flows in near real time instead of over days. The work includes target-state architecture and decision records, change-data-capture ingest pipelines from upstream data services, ontology and mapping-layer design across suppliers with competing data models, separation of system, reference and insight data classes including time-series, and deployment topologies spanning cloud-hosted services down to constrained edge hardware. Legacy-to-document-model migration at national scale Migrating hundreds of millions of records and tens of terabytes of XML out of a legacy relational platform into a sharded document store, in support of a COBOL-to-Java microservices rewrite. The work includes a configuration-driven XML-to-JSON transformation framework backed by a versioned schema registry — twenty years of history, multiple record types and continual schema and semantic drift; CDC and streaming pipelines, or a checkpointed parallel bulk-extract alternative; a field-level mapping validation and reconciliation framework robust enough to stand up to audit; a replay and failure-diagnostics harness with dead-letter routing and idempotent re-runs; and repeated dress rehearsals toward a single cutover window with no dual running. Monolith decomposition and data-ownership migration Breaking a distributed monolith of well over a hundred Java services sharing a handful of database clusters into domain-owned services — moving from borrowed data to owned data without reintroducing hidden coupling. The work includes bounded-context analysis to establish which domain genuinely owns which collections, in-place data remodelling ahead of any physical move, a data-access facade with feature-flagged per-request routing between old and new stores, dual-write / backfill / reconcile / read-switch cutover lifecycles with a defined rollback at every step, cluster-to-cluster streaming and live migration tooling, and automated parallel-run and diff-on-read testing. What you will be doing Emphasis varies by role and programme, but MongoDB is the common thread. Every one of these engagements involves modelling for it, migrating onto it, or building on top of it, and genuine depth here is what most differentiates candidates. Architecture and design • Produce high- and low-level designs, security and data architectures, and architecture decision records — and take them through client design authorities and formal governance gates, • Make and defend architectural trade-offs in front of both engineering and non-technical stakeholders, including client technical authorities and third-party suppliers, • Analyse real access patterns and validate target MongoDB document models against genuine throughput, query and sharding requirements before they are baselined, • Design integration boundaries in multi-vendor programmes where you own one component and must collaborate across the seams of others Hands-on build • Build production Java services and RESTful APIs (Spring Boot or similar), designed for integration by multiple consuming systems and documented to OpenAPI, • Design and implement MongoDB document models, aggregation pipelines, indexing and sharding strategies, and integrate them cleanly into Java service layers rather than through a leaky abstraction, • Build data pipelines: CDC and streaming ingest, transformation frameworks, checkpointed batch extract workers, and MongoDB sink configuration and tuning at terabyte scale, • Implement access control, encryption and audit within the application and data layer, including enforcement inside the MongoDB query path, rather than bolted on around it, • Write the tests: unit, integration, golden-record fixtures, parallel-run reconciliation, and load and stress harnesses that prove performance under realistic volumes, • Work across both MongoDB Atlas and Enterprise Advanced, including Kubernetes-hosted deployments, and with the migration and sync tooling around them Data modernisation and migration • Model relational, XML or other legacy schemas onto MongoDB document models, handling schema and semantic drift through versioned, configuration-driven mappings rather than forked code, • Design and prove cutover mechanisms — dual-write, backfill, reconcile, read-switch, rollback — for systems where a failed migration is not an acceptable outcome, • Build validation and reconciliation tooling that satisfies audit: completeness, field-level fidelity, and query-level equivalence between old and new Security, access control and assurance • Design and implement attribute- or role-based access control models, including enforcement at the data layer and policy administration, • Work with application-layer and field-level encryption — MongoDB client-side field level and queryable encryption, and externally managed key material, • Produce tamper-evident audit trails and observability that answer not just what happened but why Client-facing delivery and enablement • Work as an embedded member of a small delivery team, frequently alongside client engineers and other suppliers, • Run workshops, playbacks and sprint demonstrations; produce design documentation, integration guides and operational runbooks, • Support knowledge transfer and upskilling of client teams — on these programmes enablement is a deliverable, not an afterthought, • Use AI-assisted engineering tooling as part of normal delivery, within the constraints client security policy sets Essential • Strong hands-on Java — building and running production services and RESTful APIs with Spring Boot or an equivalent framework, • MongoDB — solid working experience covering document modelling, querying, aggregation pipelines and indexing, and integrating MongoDB into Java application layers. Atlas and/or Enterprise Advanced, • Data-intensive systems — demonstrable experience of pipelines, migrations or integrations at meaningful scale, and sound reasoning about throughput, ordering, idempotency and failure recovery, • API design — clean, well-documented REST interfaces suitable for integration by multiple consuming systems, • Testing — genuine automated testing discipline, plus practical experience of load and stress testing against realistic volumes, • Infrastructure and deployment — Terraform or equivalent infrastructure as code, containerised deployment on Kubernetes, and AWS or a comparable cloud, • Communication — able to write clear design documentation and hold your own in a client design authority or architecture review, • UK resident, and either holding current UK SC clearance or clearly eligible to obtain it For architect-level roles we additionally expect: • Proven design authority on a delivery of comparable size and sensitivity, while remaining hands-on enough to prototype, pair and review code, • Experience operating inside multi-vendor or multi-supplier programmes, including holding a technical position when other suppliers hold a different one Desirable • UK public sector, or another regulated and security-conscious environment, • Kafka and change-data-capture tooling such as Debezium; stream processing, • Legacy modernisation patterns — strangler fig, operational data layers, dual running and phased cutover, • Domain-driven design and bounded-context analysis; monolith decomposition, • Attribute-based access control and policy-as-code frameworks (OPA, Casbin, XACML-based systems), • Field-level or client-side encryption, key management, HSM/KMS and KMIP integration, • Search — Lucene-based or Atlas Search, vector search, hybrid retrieval and RAG patterns, • Metadata standards such as DCAT or Dublin Core; data cataloguing, data mesh and federated data architecture concepts, • Event-driven architecture and consistency patterns in distributed systems (saga, eventual consistency), • Oracle, COBOL or other mainframe and legacy platform familiarity, • Time-series or geospatial data; deployment to constrained or edge hardware, • AI-assisted development workflows and agentic coding tools Working context Engagement Contract. Typically three to twelve months per programme, with a strong likelihood of rolling onto the next. Some roles begin part-time through a design phase before going full-time for build. Clearance SC clearance is the standard requirement for these roles, and current SC will always be the fastest route onto a programme. We will consider especially strong candidates who hold BPSS only and can sponsor SC in those cases, though clearance takes roughly three months and start dates will reflect that. Residency UK resident. All work on these programmes is delivered from the UK by UK-onshore staff. Working model Predominantly remote with periodic onsite attendance. Locations vary by programme — expect occasional travel to client sites including London, Manchester and Leeds. Environment Work is typically delivered through client-supplied devices or VDI, with VPN access to client environments. You should be comfortable operating within defined information-handling and access constraints, and with the pace that government security and onboarding processes set. Team shape Small, focused, multi-disciplinary teams. On several programmes gravity9 delivers alongside partner organisations and other suppliers, and you will need to work effectively across those boundaries. Timing These roles support a growing pipeline of central government work. Some engagements are contracted and mobilising; others are in contract negotiation with expected start dates in the coming months. We are building the bench now so that we can mobilise quickly, and clearance lead times mean early conversations are worthwhile even where a start date is not yet fixed. Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.

Remote (UK-based) Reactive Markets is the 2026 OTC Trading Platform of the Year (_). Our network handles over $50 billion in daily trading volumes across FX, Equities, and Cryptocurrency, connecting 40+ of the world's leading liquidity providers. We build trading systems that operate at the edge of what's technically possible — where nanoseconds matter and a dropped message costs real money. Our engineering team is small, senior, and deeply invested in the craft of building cutting edge, reliable, high-performance systems. We're hiring the first dedicated Technical Delivery Analyst. You will own the delivery of software projects end-to-end — from requirements through to production — working alongside engineers to ensure work lands on time, risks are visible, and stakeholders always know where things stand. As our engineering organisation grows into more specialised teams, you are the person who sits across the space between them — owning the dependencies, coordination, and communication that no single team owns. This is not an administrative role. You need to understand the technology being built, speak credibly with engineers about architecture and trade-offs, and translate technical reality into clear communication for the business. You are the person who knows what is happening, why it matters, and what might go wrong — and you make sure everyone else knows too. You will work closely with the Head of Technical Delivery and daily with Engineering, TechOps, and Product, with regular interaction with client-facing teams (Sales, Client Services). The role offers a clear path to Delivery Manager as the team grows and you take on broader ownership. Delivery Ownership: Own projects from inception to production — responsible for outcomes, not just process Understand technical scope, architecture, and dependencies well enough to anticipate problems before they surface Ensure infrastructure, testing, performance, and operational readiness are considered from the start Know the current state of your projects at all times Communication: Communicate early and often — bad news delivered early is manageable; bad news delivered late is a crisis Provide honest, accurate status updates — never spin, never hide, never assume someone else will raise it Tailor to the audience — technical detail for engineers, business impact for leadership, actionable clarity for everyone Technical Engagement: Participate meaningfully in technical discussions — you don't write code, but you understand what is being built and why Engage with engineers on architecture, dependencies, and integration points to accurately assess delivery risk Bridge engineering and business by translating technical constraints into language stakeholders can act on Risk Management: Identify risks early through genuine understanding of the work, not by reading ticket statuses Escalate with context — what is the risk, what is the impact, what are the options Contribute to post-incident reviews with a delivery lens — impact, learnings, prevention Continuous Improvement: Look for friction in how work flows and propose practical improvements Experiment with AI tooling to improve delivery efficiency — reporting, analysis, coordination, and communication Maintain delivery tooling as a means to an end, not an end in itself Technical: 2+ years' experience in technical delivery, project management, or software engineering Previously worked as a software developer, or strong hands-on technical experience with software systems Comfortable reading code, reviewing pull requests for context, and understanding technical trade-offs without simplification Knows what "done" looks like in production — tested, deployed, monitored, documented Familiarity with Agile practices and tools (Jira, Confluence) — values principles over ceremony Financial services or trading technology experience is a strong advantage How you work: You own it. End-to-end responsibility. If it's your project, it's your problem — you don't wait for someone to tell you something is off You communicate clearly. Exceptional written and verbal communication. Concise, precise, and honest under pressure. Confident raising difficult topics early — with engineers, stakeholders, and leadership alike — and you absorb pushback as readily as you give it, redirecting heat toward the outcome rather than taking it personally You build trust. Engineers respect people who understand the work, tell the truth, and follow through — not a title. You are genuinely interested in the people you work with, and over time they bring you problems before those problems reach a ticket You steady the room. When a project is drifting or an incident is live, you lower the temperature rather than raise it — calm, calibrated, and focused on what needs to happen next You think in outcomes. Updating a board is not the same as delivering software. You impose structure where needed without over-engineering process You stay technically curious. You genuinely want to understand how systems work and fit together. You don't simplify away the complexity that matters You write things down. Documentation is how we scale knowledge across a distributed team. If it's not written down, it doesn't exist You exercise judgement. You know when to escalate, when to solve, and when to ask for help You embrace AI tooling. We use AI tools to amplify our delivery capability — from reporting and analysis to coordination and communication. You should be curious and willing to learn Real delivery problems — owning end-to-end project outcomes on a market-leading trading platform with genuine scale and technical depth Breadth of exposure — work across the full engineering organisation: backend, frontend, platform, infrastructure, and TechOps An excellent team — senior engineers who care about craft, collaborate openly, and hold each other to high standards Direct mentorship — access to the Head of Technical Delivery for coaching, feedback, and professional development Career progression — a clear path to Delivery Manager as the team grows and you take on broader ownership Competitive package — up to 30 days leave + bank holidays, private health insurance, pension, life insurance, dental/optical cashback, cycle to work, socials and offsites Remote-friendly — work from home with flexibility. We trust our people to deliver Sustainable pace — we work hard, but we don't burn people out. Balance is how we stay sharp We believe in transparency, honest feedback, and writing things down. We celebrate delivery, not activity. We frame AI as empowering people — removing toil, amplifying capability, enabling higher-value work. We aim to build systems that don't depend on the heroics of individuals to maintain and support — systems and processes that are resilient, documented, and sustainable. We keep our process focused and respectful of your time. Our process follows three stages. Stage 1: Initial Conversation with Talent Acquisition Format: Video call, ~30-45 minutes Stage 2: Hiring Manager Conversation with the relevant team lead or hiring manager Format: Video call, ~60 minutes Stage 3: Senior Leadership Conversation with our CTO Format: Video call, ~60 minutes What to expect in each stage will be explained by Talent Acquisition if you're invited to interview. Throughout the process, we aim to keep momentum with no unnecessary delays between stages, and feedback typically comes within a few business days. *Please note that depending on availability, Stage 2 and 3 may swap around. Please apply directly via this job posting — all applications, including those submitted via LinkedIn, are managed through our applicant tracking system, so you'll always land in the same place regardless of where you found this role. Right to Work: Candidates must have the existing right to work in the UK. We are not currently able to offer visa sponsorship for this role. Equal Opportunities: Reactive Markets is an equal opportunities employer. We welcome applications from all qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Reasonable Adjustments: If you need any adjustments or support during the application or interview process, please let us know — we're happy to accommodate. Data Protection: By applying, you consent to Reactive Markets processing your personal data for recruitment purposes, in line with our privacy policy [link to be added]. #Hiring #TechnicalDelivery #FinTech #TradingTechnology #RemoteWork #ProjectManagement

TL;DR We're seeking a Senior Technical Support Engineer with deep technical expertise and a passion for customer engagement to solve complex customer challenges, mentor a growing team, and help shape the future of our world-class artifact management platform. Cloudsmith is building the operating system for the modern software supply chain. We run a global, fully managed, multi-tenant SaaS platform that helps organizations, from startups to the Fortune 500, secure, govern, and distribute software artifacts at scale. Worldwide, our customers use Cloudsmith as a critical infrastructure control plane for CI/CD, developer workflows, security controls, compliance, and software distribution, supporting 30+ formats and ecosystems across languages, containers, and operating systems. We recently raised our Series C to accelerate Cloudsmith 2.0: deeper artifact intelligence, stronger policy and provenance, faster package-aware delivery, and infrastructure built for engineering teams, as well as the modern AI-driven software factory. Backed by top-tier investors and on a trajectory toward IPO, we're building mission-critical infrastructure that powers software delivery for organizations worldwide. By developers, for developers: we care about craft, architecture, and enterprise scale. We are building a team that is responsible for the developer experience. On a daily basis, we work with our customers and the developer community to ensure they are building software that is efficient and secure across the whole supply chain. Our team helps customers troubleshoot and investigate issues, diagnosing and resolving core product-related issues. We expand and enhance their experience through the development and maintenance of 3rd party integrations that extend our API, CLI, and Webhook capabilities, while curating a public knowledge base to support customers to independently resolve common issues. Technical Support: Provide top-notch technical support to our customers, assisting them with any product-related issues, inquiries, or challenges they may encounter. Problem Solving: Diagnose and troubleshoot technical issues, replicating them in local environments and collaborating closely with customers to identify root cause and provide effective solutions. Documentation: Create and maintain detailed documentation, including knowledge base articles and FAQs, to assist customers in resolving common issues independently. Software Expertise: Leverage your expertise in application programming to build and maintain third party integrations like Terraform, GitHub Actions, CircleCI etc. Customer Advocacy: Act as a customer advocate within the company, sharing customer feedback, feature requests, and insights with the product development team to improve our offerings. Bachelor's degree in Computer Science, Information Technology, or a related field. 8+ years in Technical Product Support, a similar role, or a background in software development. Strong application programming experience, proficient in Java, Python, or JavaScript languages. Knowledge of software packaging and distribution concepts and tools. Excellent problem-solving and troubleshooting skills. An enthusiastic and effective communicator: you should be able to appeal to and communicate with both technical and non-technical listeners alike. Ability to work independently and as part of a team. Willingness to participate in an on-call rota supporting customers across multiple time zones. Professional experience in building, testing, deploying, debugging, and maintaining complex systems in production environments; or equivalent experience in open-source ecosystems and projects. Familiarity with UNIX-like systems (Linux/WSL/MacOS). Familiarity with Artifact and Package management, or the software supply chain. Familiarity with Cloud-based infrastructure, data structures & algorithms, storage systems, source control, and continuous integration. Amazon Web Services (AWS) / AWS Certifications. Contributions to open-source projects. ReST, GraphQL, gRPC API Design. Docker, OCI, ORAS, Kubernetes (k3s, k8s). Sigstore, Cosign, Keyless Signatures, Signature Attestation. Grafeas, Kritis, Metadata Provenance. A bias for action and a passion for what we do: A positive attitude and bias for action is everything. You proactively seek knowledge and are never satisfied with the status quo. Empathy + customer-centricity: You genuinely care about customers and strive to understand their needs, frustrations, and goals. You see customer success as your own success. Relentless curiosity + continuous learning: You are always eager to learn, improve, and challenge assumptions. Bias for Action + Ownership: You take initiative, move fast, and own problems end-to-end. You're not afraid to roll up your sleeves, even when challenges are outside your comfort zone. Collaboration + Candor: You value open, honest, and respectful communication. You give and receive feedback constructively and believe that the best ideas win, regardless of hierarchy. Note: You must be based in the UK and have the right to work independently without requiring sponsorship. A remote-first position based in the UK A competitive compensation package, including equity. With comprehensive health, dental, and vision insurance. Plus, generous annual leave and flexible working policies to suit your lifestyle. Including a professional development budget for conferences and training. In a dynamic, innovative, trust-centric, and supportive work environment. With the opportunity to shape a fast-growing Series C scaleup (and beyond). Regardless of your location, we deeply care about the health and wellness of our staff and their families; a sustainable pace is important to us. In addition to generous annual leave (PTO), we offer health and wellbeing benefits along with flexible family-friendly working policies. You will have an enormous opportunity to learn new skills alongside your colleagues, and your continued professional development is essential to us because it's important to you. We will support you with budgets for equipment, training, books, conferences, travel, and certifications. The more powerful you become, the better for all of us. Cloudsmith is headquartered in Belfast, Northern Ireland, and we use our H.Q. regularly for activities like team planning, meets and greets, and sometimes other group activities (like games!). We also hold all-hands offsites in Belfast (or otherwise) thrice yearly, with guest speakers and team activities. Most Cloudsmithers work remotely, close and far, so we rely on our online collaboration tools; Slack is how we work. Cloudsmith is an equal-opportunity employer proud to nurture a diverse workplace that welcomes applications from individuals of all races, genders, and ethnic groups. We do not discriminate on age, religion, sexual orientation, citizenship status, military service, or health conditions. We will not tolerate discrimination of any kind within our workforce. We're looking for someone who can balance deep technical expertise with profound customer empathy, has the experience to help build a world-class technical support experience, and is fearless in rolling up their sleeves when needed. We're critical infrastructure by developers, for developers, and we're building the world's software supply chain platform and ecosystem. We want to hear from you if you're excited to work on mission-critical infrastructure with a lasting impact on the software industry from today until IPO and beyond.

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. As a Senior Frontend Engineer on our Website team, you'll be a co-owner of the platform behind _: the component library, content model and rendering stack that every page on our marketing site is built from. You'll shape direction and make key technical decisions with the team, likely with a focus area of your own but context across the whole system. This is a hands-on engineering role, and your primary output is high-quality component and schema code, plus the tooling that lets others build with it. Millions of people visit _ every month, and it is one of the main ways we win new customers. That comes with real responsibility. The decisions you make are seen at scale, and we set the quality bar accordingly. The defining challenge of this role is composability: a marketing site that marketers, and increasingly AI agents, can build pages with, without breaking design, performance or SEO. Build, scale and evolve our section library: the Astro components, Sanity schemas and design tokens that let us compose marketing pages consistently and accessibly. Own the content model. Design schemas that resist misuse, so an editor, or an agent, can build a page that is correct by construction rather than correct by review. Take Figma component specs all the way to production: responsive across mobile, tablet and desktop, accessible by default, matching design intent precisely. Extend the platform for AI-assisted development, so coding agents can generate on-brand, on-spec sections from a design spec as reliably as a person can. Own SEO integrity as a first-class engineering concern: canonicals, sitemaps, structured data, redirects, and no traffic cliffs on launch. Raise the bar on engineering standards across the website surface: thorough code review, patterns others can follow, and tests around the parts that actually break. Maintain and extend localisation across nine locales and a translation pipeline, so the system works for a global audience. Shape the technical direction of the website platform over the next 6 to 12 months, and champion its adoption with the people who publish on it. At least five (5) years as a software engineer, including three (3) at senior level, building front end for content-driven or marketing platforms. Real ownership of a content model in Sanity. You've designed schemas other people had to live with, and you have opinions about references vs. embedded objects, when a variant belongs in the schema versus at runtime, and how to stop a section library sprawling. GROQ and Portable Text are familiar territory. Deep front-end expertise: expert HTML, CSS and TypeScript, with a strong command of component API design and the developer experience of a shared library. You can work end to end. Comfortable owning the server side as well as the front end: SSR, serverless and edge runtimes, API routes, a SQL database, secrets and CI. You should be able to take a feature from schema to component to the route that serves it without handing off, and be happy debugging something that only reproduces in production. Solid understanding of responsive design, cross-browser compatibility and web performance, and comfortable building to WCAG 2.2 AA. Accessibility is part of your definition of done, not a separate pass. You care that marketing sites are measured, on performance, SEO, analytics events and conversion, and you're happy being accountable to those numbers. A strong sense of craft and attention to detail, and the judgement to balance design intent against engineering constraints. Strong communication and collaboration skills. You explain your reasoning, review generously, and treat levelling up the people around you as part of the job. Prior experience working on a large SaaS marketing website, at real traffic and with real stakes attached. Astro, or another islands or static-site framework. Cloudflare Workers, or another edge or serverless platform. Experience with AWS Lambda. Tailwind CSS v4, and experience working from a token-based design system. Experience, or strong interest, in making component libraries and content models consumable by AI agents. A strong design sensibility: an eye for visual detail and the judgement to push back on and improve design decisions, not just build them. Experience with localisation and internationalisation at scale for a global audience. Analytics and tag management implementation: dataLayer events, server-side tagging, getting attribution right without hurting performance. At Synthesia we're passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles _. 30 min call with our Technical Recruiter 45 min call with the Head of Website about your past projects 75 min practical exercise with one of our engineers. We hand you a real Figma section spec and work through how you'd model and build it. Collaborative, not Leetcode. 60 min call with leadership, focused on examples of collaboration, growth, and the details of your future team. Our preference is for this role to be based either in-office or remote in London, UK. We can also accommodate remote workers elsewhere in Europe subject to compliance and right to work checks. This is full-time employment only, usually through OysterHR. No contractors possible.

ConnexAI is expanding the Quality team. As a Quality Coach, you will monitor agents, review performance and quality metrics, and provide constructive feedback to both agents and managers. You will identify areas for improvement, support process optimisation, and ensure that service standards consistently meet or exceed expectations. Your role will help drive better customer experiences while supporting the team's development and performance. • Advocate for outstanding customer experience and ensure service standards exceed expectations., • Monitor agent performance in a fast-paced service environment and provide constructive, actionable feedback., • Identify improvement opportunities, drive quality performance, and support process optimisation., • Embed a customer-first culture, collaborating with stakeholders to foster continuous improvement., • Build strong relationships within the team, promoting trust, open communication, and team success., • Help create a positive, engaged, and professional team environment while achieving agreed targets., • Proactively identify recurring issues and fix root causes to improve overall service quality., • At least 6 months of experience coaching teams in an inbound and outbound call centre setting, demonstrating the ability to enhance performance quality and support ongoing process improvement., • Experience in inbound/outbound call centre environments with strong customer service skills., • Proficient in computer systems with the ability to analyse data and produce trend/recommendation reports., • Knowledge of continuous improvement techniques and quality assurance tools., • Enthusiastic and growth-oriented, with the potential to develop within the company. ConnexAI is an award-winning Conversational AI platform. Designed by an elite engineering team, ConnexAI’s technology enables organisations to maximise profitability, increase revenue, and take productivity to new levels. ConnexAI provides cutting-edge, enterprise-grade AI applications, including AI Agent, AI Guru, AI Analytics, ASR, AI Voice, and AI Quality. #J-18808-Ljbffr

Oldham / Manchester | Permanent | Excellent Salary + Benefits Mech Electrics are recruiting for a long-standing client we've proudly worked with for over 15 years, helping them recruit engineering professionals as the business has grown into one of the UK's leading specialists in critical infrastructure. We're now looking for an experienced Mechanical Design Engineer to join their expanding Critical Infrastructure team. This is a particularly interesting opportunity for a Mechanical Building Services Engineer who wants to see their designs become reality. Rather than working solely within consultancy, you'll become involved across the complete project lifecycle - developing tender concepts, progressing secured projects through detailed design and ultimately supporting construction, commissioning and handover. You’ll design mechanical infrastructure for technically demanding environments where resilience, efficiency and reliability are fundamental. Projects are predominantly within the Data Centre and Critical Infrastructure sectors and include sophisticated cooling and mechanical systems designed around resilient, continuously operational environments. You’ll work closely with clients, contractors, specialist suppliers and the wider in-house engineering team, with the opportunity to act as Lead Mechanical Designer on mechanically biased projects. • Develop mechanical designs from tender concept through detailed construction stages., • Design chilled water and high-efficiency cooling systems for critical environments., • Produce mechanical schematics, specifications, calculations and technical submissions., • Develop designs through the relevant RIBA stages and support construction delivery., • Review client specifications, drawings and technical requirements., • Carry out site surveys and develop practical engineering solutions., • Coordinate with contractors, specialist suppliers, system integrators and other designers., • Review technical and material submissions and support commissioning activities., • Contribute technically to tenders, proposals and client presentations., • Attend client and project meetings and confidently explain engineering solutions. We’re looking for someone with a genuine Mechanical Building Services background and a good understanding of how systems are designed, installed and commissioned. Ideally you’ll have: • HNC/HND, degree or equivalent experience within Mechanical or Building Services Engineering., • Strong mechanical design knowledge, particularly HVAC, cooling and associated building services., • Experience within Data Centres or Critical Infrastructure would be highly advantageous, but isn’t essential., • A practical, commercially aware approach and confidence dealing directly with clients. Experience may have been gained with an M&E contractor, specialist contractor or Building Services consultancy. For consultancy candidates, we’re particularly interested in people who enjoy getting close to construction and seeing their engineering solutions delivered on site. This isn’t a role where you’ll spend your career producing drawings that disappear into somebody else’s construction team. You’ll work within an engineering-led contractor where Design, Pre-Construction and Operations work closely together, giving you visibility of projects from the first client conversation through to completed installation. The business continues to grow across the UK and internationally, providing genuine long-term progression for technically ambitious engineers. We’ve recruited for this business for over 15 years and can give you genuine insight into the company, its projects, culture and career opportunities #J-18808-Ljbffr

A Leading law firm looking to recruit dedicated and experienced Public Law Solicitors for highly sought permanent position. Gemini Recruitment are currently partnering with a large and established law firm. Our client serves corporate entities and private individuals in over 25 practice areas from offices throughout London and across England and Wales. Our clients accomplishments are acknowledged and recommended in The Legal 500 and Chambers and Partners, as a top tier firm. Our clients Public Law department has experience in all aspects of civil liberties and judicial review against the HMRC, local authority, NHS, planning Judicial Review including obtaining emergency orders and other interim relief to prevent breaches of human rights. Their department regularly follow up judicial reviews with actions for damages in both the County and High Courts and successfully pursue matters to the Court of Appeal and the Supreme Court. The quality of the department is repeatedly demonstrated by its high success rates, with award winning cases, many of which are recorded in the reported case journals, raising new and important issues, and creating legal precedents for the future. Our client's Public Law Department is recognised as a leader in its field by Chambers and Partners and Legal 500 for its depth of experience in immigration and civil liberties challenges. As a well-established firm, our client is well known to the Legal Aid Agency (LAA), the Courts, and the Government Legal Department (GLD). Our client also collaborates with other firms on funding and case management issues, and has a close working relationship with a number of barristers chambers with relevant expertise in public law. Our client carries out both publicly and privately funded work. • Report directly to Department Director, • Responsible for all aspects of Public Law work including providing technical expertise and guidance to other team members, • Ability to manage and supervise Solicitors, Trainee Solicitors and Caseworkers to manage appropriate caseload types and complexities, • Assisting with delivery of appropriate training and development in the department, • Variety of duties including dealing with a range of Public Law work including: Unlawful detention; False imprisonment; Abuse by detention staff ; Conditions in detention; Age assessments; Asylum support; Challenging non-appealable decisions; Challenging removal notices; NHS & Local Authority challenges; Policies, practices and decisions made by the Immigration and Asylum Tribunals (First-tier Tribunal / Upper Tribunal) ; Bail decisions, • The work may also include challenging non-immigration issues such as data protection, housing etc, • Preparing and managing funding applications to the Legal Aid Agency,, • Preparing draft documents including witness statements and processing evidence, • Attending conferences and court, • Preparing applications (incl drafting application forms, index of documents and letters of representations), • Attending conferences and court, • You will have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the company This list is not exhaustive and there may be other duties as reasonably required. • Law Society Immigration Accreditation desirable, • Qualified Solicitor, Committed and highly driven, • Must have a clean, valid Practicing Certificate at the time of applying, • Strong management skills, • Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals, • Previous proven supervisory experience and working to key performance indicators, • Professional with a pro-active approach; excellent client care skills and ability to deal with client matters in a sensitive manner to deal with vulnerable clients and resolve complicated practicalities involved in Public Law issues, • Excellent networking and communication skills with the ability to successfully market the Company and generate new business, • Working knowledge of the Legal Aid Guidance for Public Law matters and have the ability to service privately funded cases, • Have extensive experience in dealing with all Public Law related work, • Experience in own advocacy is an advantage, • Excellent IT Skills -familiar with Microsoft Office applications and document management skills The company is committed to Equal Opportunities and embraces diversity and inclusivity of its staff and strives to ensure that their workforce reflects the diversity of the communities they serve. The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. #J-18808-Ljbffr

As well as a passion for care, you will bring to the role many transferable skills such as clinical leadership, change management and excellent oral and written communication skills. You will need to be able to influence others, prioritise work and have a flexible approach. The role will be varied and includes: promoting best practice and control, providing specialist advice and guidance for staff and patients, administering the audit programme, analysing and interpreting data and preparing and delivering reports. You will be supported and encouraged to undertake a programme of study in infection prevention and control at post graduate level and,therefore, should have a first degree or evidence of the ability to study at that level. We are seeking a dynamic, enthusiastic, motivated specialist nurse who has excellent interpersonal and communication skills that will lead on the delivery of the service to offer a support to Bolton patients. We have a long and proud history of caring for generations of local people and can trace our roots all the way back to 1814 with the first hospital in Bolton - the Bolton Dispensary in the town centre. Bolton NHS Foundation Trust was formed in 2008 and, in 2011, we became an integrated provider with community health services joining the trust. Covering a catchment area that also incorporates parts of Bury, Wigan and Salford, we deliver hospital and community based services from the Royal Bolton Hospital in Farnworth and from 20 health centres across Bolton, to a catchment population of 310,000+ people. The Royal Bolton Hospital is a major hub within Greater Manchester for women's and children's services and is the busiest single ambulance-receiving site in Greater Manchester. We're structured in four clinical divisions - Community Services, Families and Diagnostics, Medicine, and Surgery and are led by a Board of Directors. As an NHS Foundation Trust we're accountable to our members and have a Council of Governors to represent the views of patients, public, staff and partners. Buildings, names and models of care have changed over the centuries, but one thing has remained constant and is prevalent among our 6,718 staff members: the enduring commitment to providing the best health and care for the people of Bolton. #J-18808-Ljbffr

Role: Contact Centre Team Leader Reporting To: Contact Centre Manager Location: JD Gyms Contact Centre, Kirkstall Road, Leeds, LS4 2AZ (Office Based) The Contact Centre Team Leader is responsible for leading, coaching, and developing a team of Advisors to deliver exceptional service to our members. The role is accountable for driving performance, quality, productivity, and engagement whilst ensuring the efficient day-to-day running of contact centre operations. The Team Leader will support advisors through regular coaching, feedback, and performance management, helping individuals achieve both personal and team objectives while maintaining JD Gyms' commitment to delivering a positive member experience. • Lead, motivate, and support a team of Contact Centre Advisors to achieve individual and team objectives., • Conduct regular 1:1 meetings, coaching sessions, and performance reviews to support advisor development., • Create a positive and engaging team culture that reflects JD Gyms' values., • Recognise and reward high performance while addressing underperformance appropriately and consistently., • Manage performance, attendance, conduct, and capability matters in line with company policies and procedures., • Support the onboarding, training, and integration of new starters., • Take ownership of team performance across key operational measures, including productivity, quality, service levels, and member satisfaction., • Monitor workloads and advisor availability to ensure service levels are maintained., • Identify performance trends and implement action plans to improve team results., • Support the achievement of departmental objectives and operational targets., • Monitor advisor interactions to ensure quality standards and compliance requirements are consistently met., • Deliver constructive feedback and coaching based on quality reviews and performance data., • Act as an escalation point for complex member queries and complaints, ensuring fair and effective resolutions., • Promote a member-first approach across all communication channels., • Identify recurring member issues and work with management to improve processes and member experience., • Analyse operational and performance data to identify opportunities for improvement., • Support change initiatives, new processes, and business projects within the contact centre., • Share best practice across the team to drive consistency and performance improvements., • Previous experience in a contact centre, customer service, or team leadership role., • Strong coaching, mentoring, and people management skills., • Experience managing performance and delivering performance improvement plans., • Excellent communication and interpersonal skills., • Strong organisational and workload management abilities., • Ability to work effectively in a fast-paced, target-driven environment., • Strong problem-solving and decision-making skills., • Passion for delivering exceptional customer service. The success of the Contact Centre Team Leader will be measured through: • Achievement of team productivity targets., • Achievement of team quality and compliance standards., • Delivery of monthly quality reviews and 1:1 meeting for all advisors., • Improvement in advisor performance through effective coaching and development., • Achievement of service level and response time targets., • Effective management of team workloads and operational priorities., • Contribution to continuous improvement initiatives and service enhancements. #J-18808-Ljbffr

Salary: £37,000£43,000 per annum + Performance Bonus An established precision engineering manufacturer serving the aerospace and defence sectors is seeking a proactive and technically capable Quality Engineer to support New Product Introduction (NPI) and ongoing product quality across its manufacturing operations. This is an excellent opportunity to join a well-established business where quality, innovation and continuous improvement are central to success. Working closely with Manufacturing, Engineering and Production teams, you will play a key role in ensuring products meet customer, regulatory and internal quality requirements from initial development through to production. • Support New Product Introduction (NPI) activities, ensuring quality requirements are embedded throughout the product lifecycle., • Conduct and review First Article Inspection Reports (FAIR) in accordance with customer and industry standards., • Interpret engineering drawings, specifications and customer requirements to verify product conformity., • Investigate non-conformances, identify root causes and implement effective corrective and preventive actions., • Manage Material Review Board (MRB) activities and support concession and deviation requests., • Carry out inspections using a variety of measurement equipment, including:, • Conventional hand measuring equipment, • Keyence optical measurement systems, • Coordinate Measuring Machines (CMM), • Work collaboratively with Production and Engineering teams to resolve quality issues and reduce manufacturing defects., • Support internal and external quality audits., • Drive continuous improvement initiatives focused on waste reduction, process capability and product quality., • Assist with customer quality enquiries and support quality documentation where required., • Ensure compliance with customer, regulatory and company quality standards., • Minimum of 3 years' experience as a Quality Engineer or in a similar quality role within a manufacturing environment., • Alternatively, a time-served Quality Inspector with strong technical knowledge looking to progress into an engineering role., • Ability to confidently read and interpret engineering drawings, GD&T and technical specifications., • Sound understanding of manufacturing processes from raw material through to finished product., • Experience within precision engineering, aerospace, defence or another highly regulated manufacturing environment., • Knowledge of Quality Management Systems (QMS) and Integrated Management Systems (IMS)., • Practical experience of:, • First Article Inspection (FAIR), • Non-conformance management, • Material Review Board (MRB) processes, • Concession and deviation management, • Root cause analysis and corrective actions, • Competent in a range of inspection techniques and metrology equipment., • Working knowledge of AS9100 and aerospace quality requirements., • Experience supporting New Product Introduction (NPI) programmes., • Familiarity with Lean Manufacturing, Six Sigma or continuous improvement methodologies., • Internal auditing experience. The successful candidate will be: • An excellent problem solver with strong analytical skills., • Confident making informed decisions using data and evidence., • Practical, pragmatic and solutions focused., • Passionate about continuous improvement and waste elimination., • An effective communicator who can build positive working relationships across multiple departments., • Highly organised with excellent attention to detail., • Capable of managing multiple priorities within a fast-paced manufacturing environment., • Proactive, self-motivated and committed to delivering high-quality results. The successful candidate will demonstrate a strong commitment to maintaining the highest standards of health, safety and quality by: • Working safely at all times., • Complying with all Health & Safety procedures and company policies., • Supporting and maintaining established 5S workplace standards., • Promoting a culture of quality, continuous improvement and operational excellence., • Performance bonus paid every six months., • Opportunity to work on technically challenging projects within the aerospace and defence supply chain., • Career development within a successful and growing precision engineering business., • Supportive working environment with ongoing training and professional development opportunities. JBRP1_UKTJ #J-18808-Ljbffr

We are Go North West! We are proud to employ over 1000 local people and operate a fleet of over 300 buses delivering the Bee Network in Greater Manchester. We’re part of the Go-Ahead Group, a leading, multinational public transport operator connecting communities through bus and rail services. Since our formation as recently as 2019, our business has tripled in size, and we are still growing. While we’re proud of our progress to date, we’re keen to develop even further. We place great importance on a collaborative style, both with our colleagues and stakeholders including Transport for Greater Manchester and across the wider family of Go-Ahead Group companies. We care about our people – we’re recognised as an Investor in People and we’re members of the Greater Manchester Good Employment charter. Our newly created role of Recruitment Administrator will be integral to our positive, “people first” agenda. You will support the whole business team at Go North West by assisting with the onboarding and recruitment of new colleagues, aiding general people function duties, undertaking general administrative tasks, and so on. You’ll be a key part of the team helping to deliver our sector-leading ELITE Training Academy. This is a 12-month fixed term contract, working full time on site at our Bolton bus depot. • Maintaining employee records in line with GDPR guidelines. This includes HR files and databases, recruitment and induction records, employee absence records, performance reviews, and grievance and disciplinary records etc., • Assist with the full recruitment process from creating job descriptions and role profiles, to reviewing CVs, organising interview dates, conducting assessment days, and responding to all recruitment queries., • Onboard all new starters to various databases in an accurate manner and ensuring personal details uploaded to payroll and the benefit scheme., • Oversight of our offsite weekly driver recruitment/assessment days ensuring a consistently high candidate experience., • Preparation of materials for weekly new starter inductions., • Liaising with apprenticeship providers about onboarding of new starters into apprenticeship schemes, including secure sharing and processing of any relevant personal information., • Maintenance of key recruitment channels, e.g., Indeed, company website, ELITE website, etc., including tracking applications, and uploading/editing/ending job adverts., • Scheduling invites to interviews for candidates and hiring managers for all vacancies., • Liaise with external partners and stakeholders (e.g., Job Centre Plus) about all recruitment initiatives such as participation in SWAP events., • Participate in Recruitment Roadshow events as and when required., • Management of the full employee life cycle ensuring right to work & licence checks, probation reviews, new starter / leaver forms processed accurately and within tight deadlines., • Preparing offer letters of employment and welcome packs for new starter induction days., • Facilitate strong working relationships with employee groups and trade unions., • Proactively supporting, encouraging, and demonstrating The Go-Ahead Way, our visions and values to ensure that they become embedded in the culture across the business., • Support and lead when required with ad-hoc projects, working with key business stakeholders and senior management., • Other duties commensurate with the role and your capability as may be deemed appropriate by the Head of People and HR Manager., • Acting in a manner as to ensure the health, safety, welfare, environment and fire safety of yourself and others in the organisation, as well as any customers, clients, and visitors., • Ensuring that you and any guests to any company premises understand emergency and evacuation arrangements., • Ensuring your working environment is maintained in a safe and tidy condition., • Acting proactively in identifying any unsafe practices or safety risks in the organisation and reporting these through the appropriate channels., • Ensuring adherence to all relevant company and Go-Ahead group company policies and procedures., • Previous recruitment or administration experience is essential., • Strong communication skills with the ability to guide, influence and challenge current working practices appropriately., • Proficient use of Microsoft Office suite (primarily Word and Excel)., • Hands on mentality and must be confident working independently., • Ability to prioritise work activities., • Flexible and adaptable., • Building and maintaining key internal and external stakeholder relationships., • Information seeker – regularly assess information and data; looking inside and outside the organisation for ways to improve., • Ideas generator – value fresh thinking and develop innovative ideas to drive the business forward., • Flexible thinker – consider business challenges from different perspectives, considering the views of others., • Effective communicator – communicate with others in clear, concise, and engaging ways, while being unafraid to challenge practices, behaviour, or ways of doing things., • Collaborative team worker – value others’ contributions, encouraging teamwork and collaboration., • Active influencer – build long-term relationships to develop mutually beneficial networks., • People developer – create a learning and development environment where people can fulfil their potential., • Confidence inspirer – adopt a positive attitude and builds confidence in others., • Trust builder – achieve results through building relationships based on treating people with respect and dignity., • Action enabler – make things happen; being accountable for delivering results especially during times of change., • Continuous improver – look to improve performance through better measurement and evaluation., • Customer champion – keep the organisation one step ahead of the customer. #J-18808-Ljbffr

About Dalkia UK At Dalkia, we're driven by a shared purpose: tackling climate change and building a better, more sustainable future. We bring together talented people who share knowledge, challenge each other and grow together. Backed by EDF, Britain's biggest generator of low carbon electricity, we're a people-first culture. With 5,000+ employees and £600m+ turnover, we combine the strength of a major group with a great culture, innovative mindset and inclusive values making Dalkia a great place to work and grow your career. We are seeking an experienced Planning Leader to drive the development, implementation, and management of robust project planning and scheduling frameworks across complex building services projects. Working within a multi-disciplinary environment, you will ensure project programmes are accurate, controlled, and aligned with contractual requirements - supporting successful delivery across time, cost, and quality objectives. • Proven expertise in project planning within UK building services / MEP / M&E environments, • Strong working knowledge of Primavera P6 and/or Asta Powerproject, • Solid understanding of NEC contracts, including programme and time management, • Experience producing and defending Extension of Time (EOT) claims and delay analysis, • Ability to translate complex programme data into clear insights for stakeholders, • Strong leadership, communication, and stakeholder management skills, • Develop, manage, and maintain project programmes (Level 1-4) across MEP projects, • Integrate design, procurement, construction, and commissioning into master schedules, • Monitor progress, identify risks, and produce regular reports and look-ahead plans, • Manage change control and support EWNs and Compensation Events, • Lead delay analysis and support EOT claims with commercial/legal teams, • Collaborate with clients, consultants, and subcontractors to align delivery, • Lead, mentor, and develop a team of planners across multiple projects, • Support bids and tenders with programme development and planning expertise, • Degree/HNC/HND in a relevant discipline (or equivalent experience), • 7+ years' experience in planning within building services or MEP, • Strong analytical mindset with high attention to detail, • Commercially aware with understanding of programme vs cost, • Able to manage multiple complex programmes under pressure, • Collaborative, proactive, and results-driven approach, • Right to work in the UK It starts with health, safety and wellbeing A collaborative team Dedicated to our clients' success Making a positive difference We're committed to an inclusive and fair recruitment process. If you need any adjustments please let us know, in confidence, our team is here to support you. #J-18808-Ljbffr

At Dalkia, we’re driven by a shared purpose: tackling climate change and building a better, more sustainable future. We bring together talented people who share knowledge, challenge each other and grow together. Backed by EDF, Britain’s biggest generator of low carbon electricity, we’re a people-first culture. With 5,000+ employees and £600m+ turnover, we combine the strength of a major group with a great culture, innovative mindset and inclusive values making Dalkia a great place to work and grow your career. We are seeking an experienced Senior Planner to work on prestigious projects across the North West. This role will drive the development, implementation, and management of robust project planning and scheduling frameworks across complex building services projects. This role is ideal for someone based in the North West who can work on a hybrid basis out of our Bolton office but we are flexible on specific location. Working within a number of multi-disciplinary projects, you will ensure project programmes are accurate, controlled, and aligned with contractual requirements—supporting successful delivery across time, cost, and quality objectives. Key Responsibilities come under the following areas; • Lead integrated programmes for complex this complex project., • Apply advanced programme logic, critical path and constructability analysis., • Ensure compliance with contractual and project controls requirements., • Challenge assumptions, forecasts and delivery strategies., • Lead recovery planning and mitigation activities., • Lead project progress measurement and reporting., • Analyse programme variance and identify causes., • Produce performance metrics and management insights., • Maintain programme governance and data quality., • Lead delay analysis and programme assessments., • Apply contractual programme obligations and requirements., • Maintain records supporting EOTs, variations and claims., • Align programme activities with commercial strategy., • Identify, assess and manage programme risks and opportunities., • Develop and monitor mitigation and recovery strategies., • Evaluate impacts on critical path and project milestones., • Present progress to clients and senior stakeholders., • Coordinate inputs across project functions., • Influence decisions through data, evidence and sound judgement., • Build effective relationships while maintaining constructive challenge., • Implement and assure project controls processes., • Lead planning assurance, audits and continuous improvement., • Use advanced planning and digital tools to support decision-making. This is a fantastic opportunity for an experienced Senior Planners to be part of varied and interesting MEP projects across the NW. Do you have solid proven experience in project planning within building services or MEP? If so we’d love to hear from you. You’ll need experience of managing multiple complex programmes under pressure, ideally using Asta Powerproject or Primavera P6 and have a strong analytical mindset with high attention to detail. In addition, you will be commercially aware with understanding of programme vs cost. In addition, do you have the following? • Solid understanding of NEC contracts, including programme and time management, • Experience in the preparation and review of Extension of Time (EOT) submissions and delay analysis., • Ability to translate complex programme data into clear insights for stakeholders, • Strong leadership, communication, and stakeholder management skills, • Collaborative, proactive, and results-driven approach, • Degree/HNC/HND in a relevant discipline (or equivalent experience) People First – It starts with health, safety and wellbeing Better Together – A collaborative team Trusted Partners – Dedicated to our clients' success Taking Responsibility – Making a positive difference We’re committed to an inclusive and fair recruitment process. If you need any adjustments please let us know, in confidence, our team is here to support you. #J-18808-Ljbffr

Location: Bolton Full Time | Permanent Salary - £25,256.00 We are looking for a proactive and organised Finance Administrator to join our busy Finance team. This is an excellent opportunity for someone with strong administrative skills and a passion for customer service to develop their career within a supportive and fast-paced environment. • Acting as the first point of contact for incoming telephone calls received by the Finance and Credit Control department., • Handling and distributing incoming post and emails efficiently., • Liaising with internal teams and external stakeholders, including solicitors and insurance companies, via telephone, email and written correspondence., • Assisting Credit Controllers by contacting customers to request payment updates and chase outstanding invoices., • Supporting the Cashiers and Credit Control teams with payment reconciliations., • Maintaining accurate records, spreadsheets and filing systems., • Performing a variety of administrative duties to support the wider Finance function., • Delivering a high standard of customer service at all times., • Adhering to team rotas and completing tasks within agreed timescales., • Assisting with additional ad hoc duties as required., • Previous administrative experience., • Experience working within an office environment., • Confident telephone manner and customer service skills., • Strong organisational skills with excellent attention to detail., • Good working knowledge of Microsoft Excel and Word., • Ability to communicate effectively with people at all levels., • Strong data entry and record-keeping skills., • Ability to manage workloads and prioritise tasks effectively., • Previous experience within a Finance or Credit Control environment., • Knowledge of Sage systems., • Experience of payment reconciliations., • Professional and approachable., • Customer-focused., • Reliable and conscientious., • A strong team player., • Proactive and self-motivated., • Able to problem-solve and think creatively., • Adaptable and able to work in a fast-paced environment., • A supportive and collaborative working environment., • Opportunities for learning and career development., • Competitive salary and benefits package., • The chance to be part of a growing and successful organisation. BH1363 IND2 #J-18808-Ljbffr

Serve Legal are recruiting auditors to collect observational data from pubs, bars, sports clubs and social venues on behalf of a leading media research client. As part of our PubTV team, you will visit venues within a designated area, make a small number of observations, and report back using our simple online system. These visits are anonymous and observational only. You will never be required to test, challenge, judge or interact with venue staff as part of the role. This is a part-time, flexible role which is ideal to fit around other work, education, family commitments or retirement. Work is allocated on a project basis, with auditors offered suitable opportunities based on their location and availability. Flexibility Work is available on various weekdays, evenings and weekends throughout the year. You decide which opportunities you would like to accept, allowing you to fit work around your existing commitments. Auditors are paid per completed visit, with rates shown within individual listings. Reasonable travel expenses are covered in addition to audit fees. Each visit is quick and straightforward. You will typically visit a number of venues within a local area during a set time window, recording a small number of observations before moving on to the next location. No two routes are exactly the same. Auditors visit a wide range of pubs, bars, clubs and hospitality venues across the UK, making each project slightly different. Our experienced Area Managers provide guidance throughout the process, ensuring you feel confident before completing your first assignment. Many auditors begin with PubTV projects before progressing onto our wider range of auditing and mystery shopping opportunities across multiple sectors. Visiting pubs, bars, sports clubs and social venues within a specified area. Completing visits during an allocated time window. Making simple observations based on the project requirements. Recording findings through our online reporting system. Providing basic evidence of attendance where required. Routes are typically made up of several venues located within the same area. Auditors are encouraged to visit as many venues as possible during the allocated time window, however we understand that not every venue will always be reached. Full UK driving licence and access to a vehicle. Smartphone with internet access. Comfortable working independently. Able to communicate by email and phone when required. Reliable and able to meet agreed deadlines. Comfortable visiting pubs and bars alone for short periods. No previous experience is required. Before completing your first project, a manager will talk you through the process and answer any questions you may have. Full guidance and route-planning support are provided, making the role easy to get started with. Serve Legal is one of the UK's largest auditing companies, providing market research, compliance auditing and mystery shopping services across the UK and Ireland. We work with a wide range of clients and offer auditors many different opportunities once established within our network. We welcome applicants from all backgrounds, irrespective of sex, race, disability, age, sexual orientation, gender identity, religion, marital status, or pregnancy and maternity. #J-18808-Ljbffr

Are you a passionate leader with a talent for coaching, developing others and driving operational excellence? Are you ready to take the next step in your management career? We are looking for a highly motivated Deputy Team Manager to join our 3d Rehabilitation Operations Team. This is an exciting opportunity for an experienced operational professional to support the Team Manager in delivering exceptional customer service, improving performance, and developing a high-performing team. As Deputy Team Manager, you will play a key role in supporting the day-to-day management of the Rehabilitation Operations team. You will provide leadership and guidance to colleagues, analyse performance trends, support continuous improvement initiatives, and help drive quality, productivity and customer satisfaction. This role offers an excellent development opportunity for individuals aspiring to progress into a future Team Manager position. • Provide management cover in the absence of the Team Manager., • Coach, mentor and support team members to achieve their full potential., • Assist with performance management, development plans and ongoing feedback., • Support recruitment, onboarding and training of new team members., • Promote adherence to service standards, telephone rotas and operational processes., • Handle customer queries, calls and correspondence in a timely and professional manner., • Support operational delivery during peak periods to ensure service levels are maintained., • Conduct audits of cases, customer correspondence and call observations., • Analyse management information and identify trends, risks and opportunities., • Support improvements in quality, productivity and first-call resolution., • Work collaboratively with Quality Assurance teams to reduce errors and improve outcomes., • Help improve case lifecycle management and overall customer experience., • Identify process improvements that enhance efficiency and customer service., • Investigate root causes of complaints and recommend preventative solutions., • Share best practice across the department to drive operational excellence., • Participate in departmental projects and change initiatives as required., • Strong understanding of operational processes and service delivery., • Excellent customer service skills with a focus on first-time resolution., • Experience building effective working relationships across teams., • Strong verbal and written communication skills., • Experience providing coaching, support and constructive feedback., • Ability to confidently manage challenging conversations with professionalism and empathy., • Strong analytical and problem-solving skills., • Ability to prioritise workloads effectively and meet business deadlines., • Comfortable using data and MI to identify trends and drive performance improvements., • Able to challenge the status quo and proactively identify opportunities for improvement., • Strong organisational skills and attention to detail., • Ability to influence, motivate and support others., • Professional, confident and approachable., • Positive, proactive and enthusiastic attitude., • A strong team player who can also work independently., • Committed to personal development and continuous improvement., • Resilient, adaptable and driven to succeed., • Respectful and collaborative in all interactions., • KPI and SLA focused with a strong understanding of performance drivers. This role offers an excellent opportunity to develop your leadership capability while making a real impact on team performance, customer outcomes and operational success. If you are passionate about developing people, driving continuous improvement and progressing your management career, we'd love to hear from you. BH1339 #J-18808-Ljbffr

6 days ago Be among the first 25 applicants This range is provided by Car Benefit Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. We are looking for a Dynamics 365 Associate to take ownership of support requests and see these through to resolution, ensuring the end user is kept informed and updated throughout to contribute to the success of CBS and deliver great service to CBS employees and our customers. Assist the Dynamics 365 Lead in requirements gathering, design, implementation and adoption of solutions for the Dynamics 365 platform and related Power Platform components. Work closely with other teams in Operations and Software Services to ensure the use of best practice approaches and that development decisions are aligned to our system and data strategies. Our department identifies business needs and solutions, manages technology infrastructure and support, customises and integrates Dynamics 365 to optimise processes, and enhances digital experiences through design and research. Together, we ensure that the organisation's systems and services are efficient, effective, and user-friendly. The salary banding for this role is £27,000 - £32,000 per annum. The working hours are 35 hours per week, from Monday to Friday on a hybrid working pattern with the option to work from home 4 days per week following successful probation. About Us At Car Benefit Solutions, we specialise in providing Employee Car Ownership Schemes and other customised car schemes, such as salary sacrifice. With support from leading motor manufacturers and managed by our dedicated team at CBS, our schemes are thoughtfully designed to bring benefits to both employers and employees. We have a strong reputation in the Automotive and Corporate sectors. We are proudly recognised as a 3-star World Class best company to work for, ranked 3rd in the Business Services sector. Additionally, we are among the top 25 employers in the Northwest region. Our Gold status further exemplifies our commitment to our people as Investors in People and We Invest in Wellbeing. Requirements • Serve as the first point of contact for Dynamics 365 business applications and related Power Platform components, • Take ownership of support and feature requests from investigation to resolution, involving end users to during planning and testing and incorporate any feedback, • Support the D365 Lead with the development and implementation of changes to the Dynamics 365 modules utilised by CBS, including Sales, Customer Service and Marketing., • Keep system documentation and video guides up-to-date following changes and provide training to end-users within the business, • Perform system maintenance tasks and identify opportunities for continuous improvement and expansion of Dynamics 365 and the Power Platform, • Apply security best practice and future-proof configurations, along with thorough testing, to ensure a highly reliable and robust technological estate, • Ensure adoption and productivity benefits are realised across the business through collaboration with key stakeholders, • Work closely with other technology teams to shape our digital landscape and the use of fit-for-purpose applications to maximise the benefit to the organisation Qualifications Desirable • Microsoft Dynamics 365 certification (specifically in Sales, Customer Service or Marketing/Customer Insights at a minimum of Associate level), • Microsoft Power Platform certification, • Degree in a relevant subject Essential Skills, Knowledge & Attributes • Awareness of Dynamics 365 security and user administration configurations, • An understanding of Dynamics 365 end-to-end development and maintenance. Confident in design, testing, and delivery of training for scalable solutions., • Basic knowledge of edge technologies commonly implemented alongside Dynamics 365 such as: Power Apps, Power Automate, Power BI, Logic Apps, Power Pages and Copilot Studio (Power Virtual Agents), • Awareness of Modern Workplace capabilities and features (SharePoint, Teams), • Appreciation of CBS Core Values and the ability to apply them in work practices, • Strong problem-solving and business analysis skills, including identification of inefficiencies and proposing process improvements, • Excellent interpersonal skills to work collaboratively within a small team and across all areas of the business, • Excellent written & verbal communication skills with particular focus on being able to present technical information to a non-technical audience, • Excellent time management skills, with the ability to work autonomously and prioritise based on the business needs, • Passion for both formal and self-guided learning and development Desirable • Experience with customisation & configuration of Dynamics 365 Sales, Marketing and/or Customer Service, • Experience with customisation & configuration of other Dynamics 365 apps, such as Omni-channel, Business Central and/or Finance and Operations Please note as part of our pre-employment checks, all successful applicants must undergo a basic DBS check prior to starting employment. • Entry level, • Full-time, • Other, • IT Services and IT Consulting Referrals increase your chances of interviewing at Car Benefit Solutions by 2x Get notified about new Associate jobs in Bury, England, United Kingdom. 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Astute is partnering with a world leader within sealing solutions for cable and pipe transits to recruit a HR Advisor for their Bury office. The HR Advisor role comes with a salary between £30,000-£40,000 as well as a 20-40% bonus paid quarterly based on company performance. Reporting to the Sales Director you will: • Provide advice, guidance, and coaching to managers on HR policies, procedures, and best practices., • Oversee and manage employee relations matters (including grievances, disciplinaries, absence management, and performance issues) through to resolution., • Support end-to-end recruitment activities, including drafting job descriptions, shortlisting candidates, conducting interviews, and facilitating onboarding., • Contribute to HR projects such as employee engagement surveys, wellbeing programmes, and diversity and inclusion initiatives., • Maintain accurate HR records while ensuring compliance with GDPR and all relevant legislation., • Support learning and development initiatives by identifying training needs and coordinating development activities., • Monitor changes in employment law, advising on implications and updating policies as required., • Work closely with payroll to ensure accurate employee data and timely processing., • Serve as the first point of contact for HR-related queries, escalating complex issues when necessary. The HR Advisor role would suit someone who has: • Proven HR experience, ideally within a similar HR Advisor or HR Officer role., • Strong knowledge of UK employment law and HR best practice., • Experience managing employee relations cases independently., • Excellent communication and interpersonal skills with the ability to influence and build relationships., • Strong organisational skills and attention to detail., • Ability to handle sensitive information with confidentiality., • Proficient in HR systems and Microsoft Office (Word, Excel, Outlook, PowerPoint)., • 20 days’ annual leave rising to 25 after 2 years #J-18808-Ljbffr

Job Title: 1st line IT Service Desk Engineer Hours: 37.5 hours per week, Monday to Friday 08:00 - 16:00pm and every 6 weeks Monday to Friday 09:00 - 17:00pm Salary: £24,375.20 per annum UK Applicants Only - Sponsorship Not Provided At Outcomes First Group, we believe every child can thrive when given the right environment for success. We deliver exceptional, research‑led education tailored to each individual, with smaller class sizes and personalised learning plans. Our vision is to empower every child with a world‑class education that nurtures potential and inspires lifelong learning. Our mission is to unlock that potential through personalised learning and opportunity. We listen, work together, and hold ourselves accountable to make the remarkable happen. Provide 1st line support services as part of a team of experienced engineers to assist the company’s progression. Investigate a range of technical issues across all areas of the business, providing fixes, escalating where necessary, and assisting the wider IT teams. The key focus will be on supporting services in our large estate of offices, schools, and care homes. Although the role is flexible in relation to location, the post holder will be required to attend our key office in Bolton and be willing to travel to other sites as needed. • Respond to and resolve incidents and service requests, providing regular updates to the end user., • Escalate complex issues to the 2nd line support engineers or IT Service Desk Manager as needed., • Serve as the first point of contact for all IT‑related issues and requests., • Log and document incidents, service requests, and resolutions accurately and in a timely manner., • Assist users with basic troubleshooting for hardware, software, and network issues., • Configure and maintain user accounts and permissions., • Install and set up applications and software on user devices., • Provide support for printers, both hardware and software., • Configure devices such as laptops, mobile phones, and tablets., • Support connectivity and hardware in remote sites., • Assist in maintaining and updating the knowledge base, sharing knowledge across the service desk and wider IT team., • Identify, recommend, and amend inefficient work tasks and processes to improve efficiency., • Attend meetings and team events as required., • Participate in the annual performance review programme., • Work in accordance with all company policies and procedures, especially those relating to Child Protection and Safeguarding, maintaining strict confidentiality appropriate to the role., • Be familiar with Health and Safety issues related to IT equipment use and report any concerns to the Line Manager., • Observe the company’s Health and Safety policies relating to the working environment and building security, reporting any issues promptly., • Adhere to Data Protection regulations, maintaining strict confidentiality., • Promote and practice equal opportunities, working positively towards anti‑discriminatory and anti‑racist practices., • Demonstrate a willingness to learn and develop personal skills through ongoing training provided by the company or externally, subject to company approval and agreement with the Line Manager. Technical skills • Basic experience with server environments (Windows) (preferred), • Knowledge of user account management and permissions (Active Directory/Microsoft 365/Azure) (preferred), • Basic understanding of cloud‑based solutions (Microsoft 365) (preferred), • Basic understanding of virtualization (preferred), • Understanding of network technologies (Cisco Meraki, Smoothwall, LAN/WAN) (preferred), • Ability to troubleshoot basic application issues (preferred), • Basic knowledge of IT security and compliance (preferred), • Experience in troubleshooting and supporting hardware and software for various devices (preferred), • Understanding of Jamf and/or Microsoft Intune (preferred), • 1 to 2 years’ experience in a 1st line support role within a technical support desk or similar environment (preferred), • Holds or is working towards a professional qualification in IT or a related degree (preferred), • Basic knowledge of desktop and server platforms (preferred), • Understanding of ITIL framework (preferred), • Basic understanding of IT infrastructure and technical diagnostic skills (essential), • Experience in knowledge sharing and creating knowledge base articles (preferred), • Broad technical knowledge of PCs/peripherals and their architecture (preferred), • Working knowledge of current software packages and operating systems (essential), • Experience with service desk products (preferred), • Attention to detail, ability to follow processes, and take ownership of tasks or issues., • Excellent communication, organisational, and interpersonal skills., • Ability to learn, prioritise workload, and meet tight deadlines., • Ability to work on own initiative, tackle tasks proactively, address and resolve problems methodically., • Ability to diagnose faults in hardware/software/operating systems., • Contributes to and supports team collaboration., • Ability to work well with challenging customers and under pressure. Experience and Skills – The role will be based at the head office (Bolton). The post holder will be expected to travel to school and office locations in the UK when required. The post holder will be expected to do training and keep professional qualifications up to date and relevant to the post. • Life Assurance, • Pension scheme with options to increase your contributions, • “Your Wellbeing Matters” – access to a wide range of first‑class mental health support services and physical health checks, • Family Growth Support – inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support., • A wide range of health, wellbeing, and insurance benefits via Vista Flexible Benefits Platform, • Discount options valid in the UK and abroad (100’s), • Cycle to Work Schemes, • Electric Car Purchase Scheme, • Critical illness cover, • Health and safety support for IT equipment use. All applicants will be subject to social media checks and a fully enhanced DBS. Applicants will also need to comply with children protection and safeguarding checks. The role is office‑based in Bolton with travel to other sites. We are an Equal Opportunities Employer. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. #J-18808-Ljbffr

Network Engineer Permanent £39,152 - £42,839 - (Subject to job evaluation) Greater Manchester Combined Authority (GMCA) is seeking an experienced Networks Engineer to join its Digital Team and help deliver and support the network infrastructure that underpins critical services across the organisation. You will be responsible for supporting the design, implementation, maintenance, and continual improvement of secure, resilient, and high-performing network services. Working with colleagues, partners, and suppliers, you will assist in delivering network solutions that support organisational priorities, ensure service availability, and enable the effective delivery of digital services across GMCA. You will be joining an award-winning digital service that is enabling the organisation to be one of the leading Combined Authorities in the country and supporting the reform of public services across Greater Manchester in line with the Greater Manchester Strategy. The role holder will: • Support the delivery of high-quality network and communications services by applying specialist technical skills within the primary area of focus., • Support the implementation of network infrastructure solutions, contributing technical expertise to ensure solutions meet organisational requirements., • Liaises with suppliers, contractors, service providers and other external agencies to support the implementation, maintenance and improvement of network and communications infrastructure., • Support network and infrastructure projects by providing technical input, assisting with delivery activities and contributing to project outcomes., • Support the performance, availability and security of network infrastructure through proactive monitoring, maintenance and technical troubleshooting., • Support the resolution of incidents, service requests and security alerts, applying specialist technical knowledge in accordance with service level agreements and organisational risk requirements., • Assist in the maintenance, configuration and optimisation of network infrastructure, ensuring services remain secure, resilient and fit for purpose., • Support the creation and maintenance of systems documentation by contributing detailed technical content to knowledgebases, technical procedures and support documentation., • Assist with the testing and validation of Disaster Recovery and Business Continuity arrangements relating to network and communications infrastructure., • Support knowledge transfer and technical mentoring across first, second and third-line support teams., • Support engagement with internal stakeholders, partners and external organisations to identify technical requirements and provide specialist technical advice to both technical and non-technical users., • Support the implementation and maintenance of network security controls, contributing to the protection of organisational data, systems and services., • Contributes to the evaluation of new and emerging technologies and assists in identifying opportunities for service improvement and operational efficiencies., • Support the Senior Networks Engineer and wider Digital Services management team in delivering team objectives and operational requirements, including coordinating activities, sharing technical knowledge and contributing to the effective delivery of services within direct and matrix-managed teams. About you: • Educated to degree level in relevant area or equivalent, • Relevant professional qualification, membership of a relevant professional body., • Evidence of continuous professional development, • ITIL Intermediate - Capability or Lifecycle Certificate relevant to the area of expertise, • Technical experience across a range of solutions and platforms in the Local Government arena., • Working knowledge of project management methodologies and an ability to apply these in practice, and experience of successfully managing complex projects from inception to completion., • Experience of analysing and interpreting complex information and communicating it appropriately to a range of stakeholders., • Knowledge of project management principles, • Demonstrable experience of successful project management of a new technology system or a major upgrade of a corporate system impacting on a wide number of users across the Service About us: As an employer, the Greater Manchester Combined Authority (GMCA) is made up of a number of key Greater Manchester strategic functions and service providers including; Greater Manchester Fire and Rescue Service (GMFRS); Waste and Resources; Environment; Work and Skills; Research; Public Sector Reform; Police, Crime and Criminal Justice; Homelessness; the Greater Manchester Ageing Hub and the Commissioning Hub. We value the diversity of our employees, and aim to recruit a workforce which reflects our diverse communities across Greater Manchester. We encourage applications from all suitably qualified individuals, irrespective of people's age, disability, Trans status and Non-binary identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability. To find out more about working for us please click here: Our offer: In return for your hard work, we offer our employees a competitive package as part of our offer that you can find out more about here: Greater Manchester Combined Authority - Home | greater.jobs Mandatory Information: Privacy Notice Employees on the redeployment register will be given priority for any vacancies in the first instance. If employees are identified as a match from the register then the vacancy may be withdrawn or put on hold pending an outcome. For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licenced sponsor. Hybrid working This role is part of GMCA's hybrid working scheme. As part of our commitment to 'Build Back Fairer' in Greater Manchester following the Covid-19 pandemic, we have evolved our management methods by trusting and empowering staff to deliver their work in the best way that suits the business and their individual needs, and supports health and wellbeing. Our hybrid working policy sets out a flexible approach, combining attendance at our [Manchester city centre office / Fire and Rescue service HQ in Swinton / other location] with remote working, typically from home; the location of work is primarily dictated by the needs of the business: 'Do what is right for you and the business on that day'. If appointed to the role you will work with your manager to agree and regularly review the best working pattern for you, your team and your work. Network Engineer Role Profile #J-18808-Ljbffr

Company: Cygnet Salary: £178,000 to £178,000 a year Hours: Full-time Location: Bury, BL8 2BS Job type: Permanent Posting date: 2 Sept 2026 Closing date: 1 Oct 2026 Apply for this job Summary Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it. Job Title:Consultant Psychiatrist Service Line: Male Low Secure Mental Health Professionally Accountable to:Medical Director Managerially Responsible to:Hospital Manager We are seeking an experienced full-time (10 programmed activities) Consultant Psychiatrist who will work at Cygnet Hospital Bury Hudson and provide senior medical cover on Low Secure Service across Upper East and East Hampton LSU wards. The caseload will be Upper East (13 inpatients) and half of East Hampton (7 inpatients) Upper East and East Hampton are our low secure services for men with mental illness, and both support men experiencing complex mental illness and/or personality disorder. The services accept direct admissions from the community, from rehabilitation or acute services and from prison, however many people step down through the internal care pathway from the medium secure services offered at Cygnet Bury Hudson. Across all of our medium and low secure services, service users are supported by a dedicated multi-disciplinary team who work with people to assess their needs and create a discharge pathway to the community. The post holder will be the Responsible Clinician and will oversee and maintain the care of all ward inpatients as required and will also have responsibility for auditing the medical services rendered at the ward and ensuring their good quality in accordance to GMC standards of good medical practice and other relevant professional guidelines. In this role, your expertise will be the driving force for life-changing treatment fully supported by a Specialty Doctor and first-class multidisciplinary team including qualified nurses, psychologist and occupational therapist. And you’ll have the opportunity to progress to Medical Director Level through our management schemes. At Cygnet, you’ll enjoy excellent professional development, shopping, travel and leisure discounts – as well as a range of healthcare and financial benefits – to support you to be happy both in and out of work. Main duties and Responsibilities… • Lead on the provision of high quality care to the service users admitted to Upper East and East Hampton Wards, • Act as a positive role model, maintaining and demonstrating a positive attitude towards patients, their families, visitors and other staff., • Take overall responsibility for patient treatment plans in conjunction with the multi-disciplinary team, • Assess referrals & undertake mental state examinations of service users, • Undertake appropriate investigations, diagnosis & treatment, • Conduct ward rounds, patient reviews & clinical audits, • Lead the implementation of risk assessment, risk management & embed clinical governance within the service, • Supervise reports for Mental Health Act tribunals & managers’ hearings & attend hearings, • Liaise with the Ministry of Justice for transfer of patients and approval of leave as required, • Good maintenance of patient records, • To ensure and maintain regular communications with the Site Medical Director and Hospital Manager, • To communicate effectively through regular contact with patients, relatives, staff, directors, and any other concerned bodies; maintaining appropriate reports., • Attend and contribute to academic meetings and adhere to the professional standards for CPD as set out by the GMC, the Department of Health and the Royal College of Psychiatrists., • Contribute to [insert frequency] Telephone On call rota Why Cygnet? We’ll offer you… • Salary up to £178,000 per year, • Generous annual leave entitlement that increases with length of service, • 5 days study leave, study budget and in-house CPD/ peer group programme, • Company paid Life Assurance scheme covering 3x salary, • Contributory pension scheme, • Research opportunities to include publishing in The Cygnet Journal (Cygnet’s co-produced peer review journal) and joining the Cygnet Research & Development Group, • Teaching opportunities including teaching medical students, teaching on the Cygnet CESR programme and Cygnet MRCPsych programme, • Opportunity to lead and participate in QI & Audit initiatives, • Company Funded Cash plan with the ability to claim up to £1000 per annum worth of benefits including free Physiotherapy, Osteopaths, Optical, dental, consultations, scans and free prescriptions, • Gym Discounts across the UK as well as free online fitness classes with ClassPass, Nutritional Programmes and Fitness Consultations, • Discount schemes including Reward Gateway, NHS Discount and Blue Lights Card, • Free meals, on-site parking and EAP support, • Smart Health Toolkit, including 24 hour GP service with the option of prescription delivery to your local pharmacy, • Electric Car Scheme We are looking for someone who is… • Fully GMC registered & MBBS (or equivalent) qualified, • Registered on the specialist register (CCT/CESR), Section 12 and AC Status, • Experienced & knowledgeable in [insert speciality], • Knowledgeable of the Mental Health Act and Codeof Practice, along with the Mental Capacity Act 2005 and Code of Capacity, • A first-rate communicator who can interview, assess & treat patients & write clear, comprehensive medical notes, • Committed to continued professional development, • Able to work as part of a multi-disciplinary team, • A member of the Royal College of Psychiatrists (MRCPsych) or equivalent Cygnethas been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives. As a national care provider, with a network of professional and high quality services across England, we are able to offer solutions and work in partnership with the NHS, CCGs and local authorities to provide the services they need including emergency and planned admissions. Alongside this we are able to provide robust and quality data and CQUIN reporting. Our nationwide network of specialist services has grown, and the services we offer are now aligned to 11 distinct service lines: • Secure services, • Autism Spectrum Disorder, • Acute and PICU, • Neuropsychiatric Services, • Mental Health Rehabilitation, • Older Adults, • Personality Disorder, • Eating Disorder, • CAMHS, • Deafness and Mental Health, • Learning Disability We maintain a good relationship with our quality regulators and undergo regular inspections, with 85% of our services rated ‘Good’ or ‘Outstanding’. We also operate an internal system of quality care, treatment and positive outcomes. Requirements The successful candidate will be required to undergo an enhanced DBS and reference check and an offer of employment will be subject to successful clearance. What next? If you care about making a difference – we want to talk to you. Proud member of the Disability Confident employer scheme About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions. #J-18808-Ljbffr

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. Are you excited about making a difference in a dynamic global online food delivery and grocery marketplace? At Just Eat Takeaway, we're committed to expanding and diversifying our network. We're seeking dedicated Market Activators (Sales Executives) to join us in connecting with restaurants and grocery partners, ensuring our customers enjoy a diverse range of exceptional dining and shopping options. At Just Eat Takeaway, we cultivate a culture of passion and dedication in our sales department. We believe in a 'work hard, achieve results, celebrate successes' ethos, where meeting targets is balanced with enjoying the journey. Our competitive environment drives innovation, empowering all team members to excel. Join our vibrant team and be part of an exciting journey shaping the future of food delivery and grocery services! Location:North Manchester Field-Based & home-based • Establish and nurture meaningful relationships with new restaurant and grocery partners, bringing them on board to the Just Eat Takeaway platform, • Take ownership of identifying opportunities, negotiating, and signing up partners, • Embrace flexibility and independence, making each day dynamic, • Provide insights to contribute to team metrics and targets for collective success, • Participate in a supportive, collaborative culture, contributing to initiatives for order growth and customer expansion, • Tailored for individuals kick starting their sales careers or recent graduates, • A customer-centric mindset, eager to engage directly with partners, • A full, clean, valid manual UK driving licence, • Exceptional relationship-building skills: enthusiastic, passionate, and able to influence effectively, • Solid organisational and time management skills, combined with a natural curiosity and ability to quickly grasp information about your area and its data, • Robust problem-solving abilities: adept at finding solutions and navigating challenges, • Possession of a full clean UK driving licence, • Flex Your Time! Choose flexible hours & schedule that fit your life, • Team Spirit! Join a collaborative team culture where your voice matters, • Grow With Us! Enjoy a clear career path & exciting growth opportunities, • Drive in Style! Cruise around in a branded Just Eat Takeaway car, • Tasty Perks! Get an £81 monthly takeaway spend allowance, • More Time Off! 25 days holiday + birthday leave & bank holidays (Plus, buy/sell up to 5 extra days!), • Loyalty Rewards! Extra holidays or cash bonuses after 5 & 10 years of service, • Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave, • Top Benefits Package! Private medical & dental insurance, pension contributions & life assurance (4x salary!), • We Care! Full sick pay, volunteering leave & well-being support programs, • Extra Perks! Free eye tests, top brand discounts & cycle-to-work scheme, • Diversity & Inclusion! Mentorship, wellness programs & global career opportunities, • Level Up! Access to world-class training resources to fuel your success Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colorful selves to work every day. Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. #J-18808-Ljbffr

Product Manager Industry: RegTech | SaaS | Compliance Location: Manchester / Hybrid (2 days a week in the office) Salary: £60,000 – £80,000 DOE Are you a Product Manager who wants to own outcomes rather than manage a backlog, someone who uses AI in the work itself rather than just talking about it, and who's energised by shipping fast and living with the results? This is an opportunity to join an ambitious, scaling RegTech/SaaS business that's redefining what product management looks like, giving PMs genuine autonomy and real accountability for what gets built and why. The Opportunity You'll be joining a communications compliance supervision platform processing hundreds of millions of events monthly for thousands of organisations worldwide. You'll work across the full stack: web capture systems, large-scale data pipelines, communications archiving, and customer-facing products. This role goes beyond backlog management. You'll set direction, defend it, and take real responsibility for what gets built and why, using AI in the work itself, for research synthesis, prototyping, competitive analysis, comms, and spec work, to move at real pace. This company is past the scrappy startup stage but still small enough that the work you do this week is in production next week, and product management is treated as a first-class discipline here, not an afterthought. This is a senior, strategy-owning role rather than a delivery-focused one: you'll be shaping part of the product strategy yourself, not just executing against someone else's roadmap. What You'll Do • Own a product area, end to end: set the roadmap, defend it to leadership, customers, and yourself, and ship weekly by default., • Directly support 1 - 3 product engineering teams of 2 - 6 people each, carrying direction, sequencing, roadmap, and the client story. The PM and the engineers decide, ship, and learn together, with no matrix or steering committee., • Use AI in the work itself: Claude, Cursor, or equivalent, every day, showing up in your PRDs, research synthesis, prototypes, and comms, not just in what you ship., • Talk to customers every week: advisors, compliance officers, ops leads, feeding their words directly into the product., • Make decisions with data on the table, mixing good judgement with hard evidence, and going to get the data yourself (or writing down the assumption) when it doesn't exist., • Communicate clearly and often: share progress openly, raise concerns early, and close the gap between what the team builds and what the customer experiences. What You'll Bring Essential • You've shipped things you can talk about clearly: what your theory was, what you actually built, and why it mattered, whether that's a product, a business, or a side project. What matters is you decided what to do, shipped it to the world, and lived with the outcome., • You've owned part of a strategy, not just executed against someone else's: you can point to a roadmap, a direction, or a bet you set yourself and defended, rather than delivery against a brief you were handed., • Great taste. You have opinions about products and defend them, and you notice when something is 10% off and figure out how to fix it., • Judgement at speed. You'd rather ship, learn, and correct than gather one more signal., • A strong communicator in practice: direct, concise, opinionated, and willing to be wrong out loud., • Data literacy, comfortable with data and product analytics, and able to reason from first principles when the data isn't there., • Hands-on experience using AI tools (Claude, Cursor, Codex, or similar) as part of your daily workflow., • You hold yourself and those around you to a high bar. Desirable • Likely 4+ years in PM roles, or equivalent prior experience as a founder, engineer, or designer, at a level where you've genuinely owned strategy rather than just delivered against it., • Compliance / fintech / regulated-industry experience is a plus, but absolutely not a requirement., • Experience shipping features that use LLMs in production., • Familiarity with modern product analytics tooling (PostHog, Pendo, or similar)., • Written or audiovisual work you're proud of: a blog, a Substack, GitHub, a YouTube video., • Experience running pod-based or squad-based teams. What's on Offer • Competitive salary aligned with your experience., • 25 days' holiday + bank holidays (plus your birthday off)., • Flexible hybrid working, Manchester based., • Juno for health / wellbeing (£100 per month)., • Vitality health insurance + cash plan., • Enhanced pension contributions., • Life Insurance (4× salary)., • Latest MacBook Pro + equipment budget., • Equity Appreciation Rights (EAR) - Share in our success with an opportunity to benefit from the company's growth through our equity incentive program. At Inara Talent, we believe everyone deserves a fair chance to shine. We connect great people from all backgrounds with opportunities where they can thrive, making sure hiring is fair, inclusive, and truly diverse. No matter your race, gender, age, ability, or background we focus on what really matters: your talent. #J-18808-Ljbffr

Reporting to: Managing Director (UK) Location: UK • £65,000 - £75,000 plus performance bonus, • Pension and benefits package, including private medical insurance Our client is seeking a Financial Controller to lead financial management, control, reporting and compliance across their UK and Irish businesses. This is the lead finance role within the UK and Irish operations, providing accurate financial information, commercial insight and strategic support to the Managing Director, while ensuring alignment with Group policies and reporting requirements. A key part of the role is maintaining strong working relationships with the Group Finance function overseas, ensuring timely and accurate financial reporting, compliance with Group procedures, and effective communication between the UK/Irish businesses and Head Office. • Managing Director, UK Senior Management Team and Head Office Finance Team, • External Auditors, Banks and Financial Institutions, HMRC and other regulatory bodies, Customers and Suppliers, • Financial Management & Reporting: Prepare monthly management accounts and analysis, ensure timely and accurate month-end/year-end close, produce financial reports, KPIs and forecasts, maintain general ledger integrity, deliver balance sheet reconciliations and robust controls, and coordinate annual statutory accounts and audits., • Budgeting & Forecasting: Lead the annual budgeting process, prepare rolling forecasts and cash flow projections, monitor performance against budget, and provide actionable financial analysis to support business decisions., • Business Partnering: Support the MD and management team with financial insight, analyse profitability by customer, product range and distribution channel, challenge costs, identify efficiencies, and evaluate business cases and investment proposals., • Group Reporting & Head Office Liaison: Act as primary finance contact with Group Finance, prepare and submit monthly Group reporting packs within agreed deadlines, ensure compliance with Group accounting policies, support consolidation requests/ad hoc analysis, and participate in regular Head Office finance reviews., • Cash Flow & Working Capital Management: Manage cash flow and liquidity requirements, monitor debtor and creditor performance, optimise working capital and inventory management, and oversee banking relationships and treasury activities., • Compliance & Governance: Ensure compliance with UK accounting standards, tax regulations and statutory requirements (including VAT, Corporation Tax and PAYE), maintain a strong internal control environment, and support risk management and business continuity planning., • Systems & Process Improvement: Drive improvements in financial systems and reporting processes, support ERP and business system developments, enhance reporting automation and data quality, and leverage AI technologies to automate routine finance activities and support scalable business growth., • Timeliness and accuracy of monthly reporting, and compliance with Group reporting deadlines, • Cash flow management, working capital performance, audit outcomes and control effectiveness, • Quality of financial support provided to business management, and finance process efficiency/continuous improvement achievements, • Qualified Accountant (ACA, ACCA, CIMA or equivalent) with strong technical accounting knowledge, • Minimum 5 years' experience in a senior finance role within an SME environment, • Experience in sales, distribution, wholesale or supply chain businesses, with monthly management reporting and budgeting experience, • Experience working with international parent companies or multinational organisations, and proven experience managing audits and statutory compliance, • Strong financial and commercial acumen, with excellent analytical and problem-solving skills, • Advanced Excel and financial systems capability, with strong communication and stakeholder management skills, • Ability to operate both strategically and hands‑on, with effective relationship‑building across cultures/geographies and strong organisational/project management abilities, • Experience reporting to a Nordic or European parent company, and experience with ERP systems such as SAP, Business Central, IFS or similar, • Exposure to inventory-based businesses, and knowledge of transfer pricing and intercompany accounting, • High integrity and professionalism, commercially minded with strong business awareness, • Proactive and self-motivated, detail-oriented while maintaining a strategic perspective, • Comfortable working in a dynamic SME environment, collaborative and capable of influencing at all levels, with strong cross-cultural communication skills Within the first 12 months, the Financial Controller will: • Establish a trusted partnership with the UK MD, UK and Ireland Management team and Group Finance team, delivering accurate and timely monthly reporting, • Improve financial visibility and commercial analysis, strengthen financial controls and compliance, and identify opportunities to improve profitability, cash flow and operational performance #J-18808-Ljbffr

Location: Manchester Type: Full-Time, Office-Based Are you someone who takes pride in delivering top-tier customer service? Our client, a highly regarded law firm with multiple award wins, is on the lookout for a Client Services Executive to join their busy and collaborative Client Services team. If you have experience in customer service roles and are eager to apply your skills to the legal sector, this opportunity could be the perfect fit. The Client Services team forms a crucial bridge between clients and the firm's legal teams. As the first point of contact, this team is responsible for ensuring a seamless transition from inquiry to legal support. As a Client Services Executive, you'll be the face of the firm to new clients, representing its values and maintaining high standards of service throughout the onboarding process. • Deliver excellent customer care by assisting clients with legal inquiries across a range of communication channels., • Gather and record client details accurately using case management software., • Liaise with legal teams, ensuring inquiries are directed to the appropriate department promptly., • Facilitate the onboarding process by conducting KYC checks and opening new client matters., • Manage your workload effectively, ensuring all tasks and inboxes are actioned and cleared daily., • Develop a solid understanding of the firm’s legal services and departments., • Adapt to changing team and business priorities with flexibility and a positive attitude., • Outstanding communication skills, both written and verbal., • Highly organised with the ability to manage tasks independently and meet deadlines., • Strong attention to detail and accurate data entry skills., • A proven ability to meet and exceed performance targets., • Previous experience in the legal sector or a similar client-focused role., • Knowledge of Proclaim or similar case management systems (training provided). #J-18808-Ljbffr

One of the UK's leading privately-owned construction and utility services companies are looking to hire a Quality Manager to join their team in Manchester. As a Quality Manager in the Utilities team you will be responsible for promoting, leading and embedding good quality practice throughout the Utilities business and ensuring that our projects deliver right first time. The Quality Manager will lead quality assurance activity across an allocated portfolio of utilities projects, support the business to ensure that the company HSQE Management Systems remain effective in practice, and provide clear leadership on quality standards, quality compliance, evidence capture and continual improvement. The role is site-facing and operational, with responsibility for supporting project teams in the effective implementation of quality requirements across utilities works, including excavation, service protection, installation, inspection, testing, commissioning, reinstatement, defect management and handover. The role will work primarily within ISO 9001, while maintaining working awareness of ISO 14001, ISO 45001, utilities client specifications, accreditation requirements and relevant sector requirements where they interface with project delivery. Skills and knowledge needed for the Quality Manager role Strong working knowledge of ISO 9001 is essential, with awareness of ISO 14001 and ISO 45001 requirements where they interface with project delivery. Knowledge and experience of civil engineering projects ie. highways, utlities, tunnelling, structures, water. (Essential) Knowledge of utilities quality risks, including buried services, permits to dig, service protection, excavation controls, reinstatement, testing, commissioning, material compliance and handover evidence. (Ideally) Knowledge of client specifications and the ability to translate requirements into practical site controls. Knowledge of MURS, NRSWA / street works, NHSS 16 & 30 or other relevant client / accreditation requirements is desirable. Knowledge of lean tools and quality principles. Ability to carry out audits, interpret findings and produce clear, accurate reports. Ability to identify trends, weak processes and improvement opportunities through project support activity, audit findings, quality data and KPI review. Ability to establish and maintain relationships at all levels within the business. Experience of delivering training sessions, briefings and toolbox talks to groups of varying size, with the ability to communicate quality requirements clearly and effectively to both operational and management audiences. Excellent written and verbal communication skills. Effective learner and agile thinker. Able to work under pressure, respond to change, manage competing priorities and maintain a high standard of output. Full driving license. Practitioner of CQI (Desired) Salary Circa £55,000 - £60,000+ negotiable dependant on experience plus car allowance and package including 25 days holidays and pension. Apply via this job board for immediate consideration for the Quality Manager Role Confidential conversations welcomed for more information Navartis are an equality and diversity recruitment agent and employer TPBN1_UKTJ

SUMWON STUDIOS is a global brand house building, scaling and reimagining culturally relevant fashion, lifestyle and consumer brands. Our portfolio includes MISSGUIDED, SUMWON, BALR., Baby Phat, Playboy, AiiRZ, KiZN and KSTM. In just a few years, we have grown from start-up to one of the fastest-scaling brand platforms in theindustry. Combining creativity, data, technology and an agile supply chain, we build brands designed to win in today's digital-first world. We operate at the intersection of culture, commerce and innovation. Whether launching new brands, acquiring established ones, or unlocking growth opportunities across our portfolio, we move quickly, think globally and challenge conventional ways of working. As a Designer, you will play a pivotal role in bringing our brands to life through product. Sitting at the heart of the creative process, you will help shape trend-led collections that connect with customers, drive commercial performance, and strengthen brand identity across our portfolio. We are looking for a creative and commercially focused Designer to join our growing Design team. Working closely with the Design Manager and cross-functional teams, you will be responsible for developing trend-led collections that align with brand strategy, customer demand, and commercial objectives. This role is ideal for someone with a strong eye for product, a deep understanding of womenswear trends, and the ability to translate market insights into commercially successful collections. You will play a key role in driving innovation, identifying emerging opportunities, and supporting the delivery of compelling product ranges across a fast-paced e-commerce environment. Design & Product Development • Research, develop, and execute trend-led design concepts aligned with brand identity and customer needs., • Create commercially viable products that balance creativity, trend relevance, and profitability., • Develop seasonal and reactive collections across multiple categories., • Produce detailed design packs, technical specifications, and product development documentation., • Ensure all designs are delivered in line with critical path timelines and business requirements. Trend Research & Market Insight • Continuously monitor global fashion trends, social media, competitors, influencers, and cultural movements., • Identify emerging trends, hero products, and new opportunities to drive category growth., • Translate trend research into actionable product concepts and collection strategies., • Use customer, market, and sales insights to inform design direction and product decisions. Commercial Performance • Make commercially informed design decisions considering margin, volume, pricing architecture, and sell-through performance., • Analyse product performance and adapt designs based on trading results and customer feedback., • Support a test-and-react product approach, refining collections based on early performance indicators., • Contribute to range planning discussions to ensure product strategies align with business objectives. Cross-Functional Collaboration • Work closely with Buying, Merchandising, Product Development, and Production teams to ensure successful execution of collections., • Participate in fit sessions, product reviews, and range sign-off meetings., • Collaborate with wider creative teams to ensure consistency across product, branding, and campaign activity., • Build strong relationships with internal stakeholders and external suppliers throughout the development process. Team Contribution • Support the Design Manager in delivering seasonal objectives and category strategies., • Share trend insights, best practices, and creative ideas with the wider team., • Mentor and support junior team members where required., • Contribute to a collaborative, innovative, and high-performance team culture., • Bachelor's degree in Fashion Design or a related discipline., • Proven experience within a fashion design role, ideally within a fast-fashion, e-commerce, or high-volume retail environment., • Strong understanding of womenswear product development and garment construction., • Excellent trend forecasting and market research capabilities., • Commercially minded with a strong understanding of customer behaviour and product performance., • Advanced proficiency in Adobe Illustrator, Photoshop, and related design software., • Strong organisational skills with the ability to manage multiple projects in a fast-paced environment., • Excellent communication and collaboration skills., • Passionate about fashion, culture, and emerging consumer trends., • This is an opportunity to join a business in growth mode. You'll have the chance to make a visible impact, take ownership, move quickly and help shape the future of a multi-brand platform operating across global markets. #J-18808-Ljbffr

Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for ex-servicemen on return from the Crimean War. By sticking true to our values of 'loyalty, integrity, service', we have become the UK's most established and respected specialist security services provider. We are looking for a highly skilled SIA Licensed Security Officer to provide a secure and safe environment for all staff & visitors on site. This will be achieved through applying thorough access control procedures, carrying out site inductions, planned & ad-hoc site patrols together with other duties as determined by the Assignment Instructions. In the event of an emergency follow prescribed escalation/communication procedures with Site Management, Corps colleagues and the emergency services. You will be working an average 42 hours per week on a 4 days, 4 off, 4 nights, 4 off rotation. Shifts will be 07:00 - 19:00 for days and 19:00 - 07:00 for nights. We are a recognised Real Living Wage Foundation partner and Social Enterprise. We offer a wide range of industry leading benefits, including: • Company sick pay scheme, • Paid SIA license renewals, • Enhanced Family Leave Pay, • Cycle to Work Scheme, • High staff discounts & rewards scheme, • Access to Digital GP, • Excellent pension scheme, • Death in Service - £5000, • Recruitment bonus scheme, • New business lead scheme, • Employee assistance programme, • Excellent communication skills and a strong customer focus., • A valid SIA Front-Line License - essential, • Able to pass SC and Bank of England Vetting Standards/UK residence requirement - 5 years before date of employment., • Full UK Driving License - desirable due to location, • Confidence and ability to establish and maintain good and effective working relationships at all levels., • Ability to work to deadlines, multitasking and working under pressure., • Excellent IT Skills including Microsoft Software Packages (e.g. Excel), • Able to achieve vetting to BS7858 Standards, • Conduct body searches on female attendees of the building., • Maintain overall surveillance of the site, carrying out regular site patrols and recording these as per Corps and Customer requirements., • Ensuring all visitors and contractors to site are correctly briefed, sign in and out of the site., • Record the entry and exit of delivery whilst on site, including processing of paperwork in line with site quality procedures., • To ensure that patrols are carried out and to the correct standards., • Set and unset primary and secondary alarm security systems for out of hours security provision if applicable., • Comply with site waste management procedures., • Complete documents as required including daily occurrence log, shift handover, incident/accident records and any site-specific reports., • Ensure you are familiar with Assignment Instructions, Risk Assessments, and other quality & safety documents; advise Corps Duty Manager and/or client personnel on any changes or recommendations to improve., • Maintain your own training records via Corps Colleague Portal such that your skills remain up to date, and in particular your first aid and fire marshal training is in accordance with legislative guidelines., • Continuously apply your SIA skills, maintaining a high level of professionalism. Your SIA licence must be always displayed., • Perform ad hoc duties as directed. Diversity is important to Corps Security; we believe that each individual has unique talents to contribute to the business. We believe that creating an inclusive environment in which individuals are valued is fundamental to our business success and we are committed to working towards achieving this. Corps Security adheres to the principles of Equal Employment Opportunities ("EEO") benefits both the Company and its colleagues. EEO assists colleagues to develop to their full employment potential while the Company benefits from having a diverse, inclusive, and enthusiastic workforce. Corps Security is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview where their previous employer was the armed forces and who meet the minimum requirements for the position. Under the current data protection legislation, we are required to notify you, as a candidate for employment with Corps Security, of certain information. Please go to our website www.corpssecurity.co.uk - 'career' section and familiarise yourself with the Privacy Notice (Recruitment). #J-18808-Ljbffr