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  • Senior Sales Manager
    Senior Sales Manager
    2 days ago
    Full-time
    London

    About us... Novotel London West is the perfect base for Business and leisure. With 630 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our hotel has state of the art gym facilities and 40 flexible conference and meeting rooms. A bit about what you will do... The Senior Sale Manager will be responsible to assist in creating a strategic sales plan with a focus on room hire, food beverage and associated bedroom targets; ensuring there is a 'sales culture' amongst the team by planting monthly targets More about you... • Experience in managing a portfolio of local Corporate Companies and hunt for new business., • Passion for building relationships with extranet providers and animate relationships in order to maximise productivity, • Previous experience as a Sales Manager achieved within a European market, with a good understanding of hotel business mix needs of transient and MICE business, MICE experience is preferable, • A clean driving license, • Experience of Delphi is essential and knowledge of reservations systems (Opera/OnQ) would be desirable What's in it for you... Competitive salary Holiday -- 28 days holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Complimentary on-site parking is available whilst on duty., • Food and beverage discounts., • Christmas gifts and employee parties., • Introduce a friend scheme., • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.

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  • Reception Supervisor
    Reception Supervisor
    4 days ago
    £29852.16 yearly
    Full-time
    London

    Salary -- Discussed at venue. Holiday -- 28 days holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Uniform offered and dry cleaned., • Food and beverage discounts., • Christmas gifts and employee parties., • Introduce a friend scheme., • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. About us... Novotel London West is the perfect base for Business and leisure. With 630 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our hotel has state of the art gym facilities and 40 flexible conference and meeting rooms. A bit about what you will do... Reception Supervisors in our team lead by example and support and enable our receptionist to provide our guests with excellent service throughout their stay. • Ensure all guest queries and complaints are dealt promptly with in a satisfactory manner, • Ensure a thorough and proactive administration of the groups invoicing, • To work, closely with the Reception Manager and The Duty Manager to ensure that any recurring issues and problems faced by the guest are recording in the DM Report., • Be fully conversant with all room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties, • Help DM with additional tasks such as Cosmos PMs/Letters for Delay Flights/Credit Limit/Room Rec when needed, • Ensure a commercial attitude is adopted at all times and maintain an awareness of all Sales opportunities within the hotel to maximise room sales and revenue for the Hotel, • To establish a good working relationship with all the guests and colleagues, creating a team that works well together and with other departments., • Providing a high-quality service comes naturally to you., • Strong organizational skills and attention to detail., • Very good at multi-tasking and remaining calm under pressure., • Excellent communication skills with a high standard of written and spoken English., • A smart and professional appearance., • You value being part of a team and supporting your colleagues., • Most of all, you will have an approachable, positive, and proactive manner., • 4-star hotel experience in a similar role is a real advantage.

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  • Sous Chef
    Sous Chef
    2 months ago
    £30000–£40000 yearly
    Full-time
    London

    Sous Chef – Luxury Aviation & Private Events Elevate Culinary Excellence at 30,000 Feet Are you a disciplined culinary leader with a passion for precision? We are seeking a Sous Chef to join our elite team specializing in bespoke catering for private aviation, high-end corporate events, and exclusive private experiences. This is not a standard line-cook role; it is an opportunity to craft restaurant-quality experiences for private clients from around the world. The Role As second-in-command, you will support the Head Chef in managing daily kitchen operations and leading a high-performing team. You will oversee the production of meticulous, multi-course menus that must maintain their integrity from the kitchen to the cabin or event venue. Key Responsibilities: • Production Leadership: Supervise meal production according to strict airline specifications and event run-sheets., • Quality Control: Ensure every dish meets our high standards and specifications before leaving our HQ., • Menu Innovation: Assist in developing seasonal, creative menus tailored to specific client dietary requirements., • Operational Excellence: Maintain rigorous hygiene and safety standards (HACCP/SALSA) and manage stock control to minimize waste., • Experience: Minimum of 3–5 years in a premium kitchen environment (Michelin-starred, 2+ AA Rosette, or high-end event catering preferred)., • Skills: Understanding of diverse culinary techniques and the ability to plate attractively under pressure., • Logistics Mindset: Strong organizational skills to manage the complex timing of aviation and event delivery., • Attributes: Meticulous attention to detail, a positive leadership style, and absolute discretion when dealing with high-profile clients., • Competitive Salary: £40,000 – £50,000 per annum, depending on experience., • Work-Life Balance: Many shifts follow straight-day patterns with occasional flexible evening requirements for events., • Environment: Work in a high spec facility with access to the finest premium ingredients and suppliers., • Growth: Real opportunities for career progression into Senior Sous or Head Chef roles within our expanding global group.

    Immediate start!
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  • Sales Manager
    Sales Manager
    4 days ago
    Full-time
    London

    About us... Novotel London West is the perfect base for Business and leisure. With 630 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our hotel has state of the art gym facilities and 40 flexible conference and meeting rooms. A bit about what you will do... The Sales Manager who will be responsible to assist in creating a strategic sales plan with a focus on room hire, food beverage and associated bedroom targets; ensuring there is a 'sales culture' amongst the team by planting monthly targets More about you... • Experience in managing a portfolio of local Corporate Companies and hunt for new business., • Passion for building relationships with extranet providers and animate relationships in order to maximise productivity, • Previous experience as a Sales Manager achieved within a European market, with a good understanding of hotel business mix needs of transient and MICE business, MICE experience is preferable, • A clean driving license, • Experience of Delphi is essential and knowledge of reservations systems (Opera/OnQ) would be desirable What's in it for you... Competitive salary Holiday -- 28 days holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Complimentary on-site parking is available whilst on duty., • Food and beverage discounts., • Christmas gifts and employee parties., • Introduce a friend scheme., • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.

    Easy apply

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