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About us We are an exciting and dynamic wine bar, bottle, and grocery shop seeking a passionate and skilled Front of House (FOH) team member to join us! Our ideal candidate is looking to evolve within the company and grow the business along our side. We source the finest ingredients and produce from the very best suppliers around different countries such as the UK, France, Italy, Portugal, Spain.. and others. Quality, traceability, transparency, and sustainability are the keys to what we believe in and what is important for us to share with our people. This is an exciting opportunity to work in a young and vibrant environment where you will be responsible for providing exceptional customer service and promoting our selection of artisan food products like cheeses, meats, wines, and spirits. You Are: Fluent in English (French is a plus, but not required) Dynamic, independent, and organized, with a positive attitude Serious, meticulous and steady, with strong problem-solving abilities Sales-oriented with an eye for detail Enthusiastic about food, wine, and connecting with people Excited to learn and grow within a young, evolving company Ideally interested in nutrition-health, biodynamic production, and sustainability Confident in a fast-paced environment with strong multitasking abilities Eligible to work in the UK You Have: Excellent customer service skills Strong communication and interpersonal skills Prior experience in retail or hospitality Knowledge of wine and food pairings and industry trends A passion for and a willingness to learn more about wine and other products A professional appearance at all time The Level 1 or 2 WSET qualification (but not required) Your Responsibilities: Welcome and assist customers with their needs and guide them through the Bermondsey Corner experience Provide wine and food pairing recommendations based on customer preferences and budgets Share educational information about our products and build relationships with customers Maintain up-to-date knowledge of our products, including tasting notes and origins Assist with inventory management, supply orders, and restocking Process payments using our POS and CRM systems Keep the shop clean, tidy, and visually appealing Open/close the store following the guidelines Ensure compliance with licensing, hygiene, and health & safety regulations Work as part of a team to create a positive, welcoming atmosphere for customers Your Mission: Develop a deep understanding of the wines, cheeses, and other products we offer Support the management in achieving sales targets and key business goals Assist with the organization and possible execution of wine tastings, workshops, and in-store events You could assist in marketing initiatives and promotional events to attract new customers and boost sales If you're passionate about wine, food, and customer service, and are ready to thrive in a fast-paced, evolving environment, we'd love to hear from you! We offer: We offer a competitive salary (depending on experience and motivation). Benefits: Enrollment in the retirement savings plan Discounted or free food Employee discount (drink and food) Attractive employee discount at our sister company Comptoir Bakery for lunch when on shifts 28 days paid holidays + Bank holidays Opportunities to diversify into managing other areas of the business from marketing to back-office and event organization Regular wine and spirit tasting opportunities Friendly and exciting working atmosphere Team + work events The Salary Includes: Annual Salary Share of the service charge If you are enthusiastic about wine and food, enjoy providing exceptional customer service, and would love to work in a young, friendly atmosphere we encourage you to apply for this exciting opportunity.

About Comptoir Gourmand: At Comptoir Bakery, we are passionate about delivering exceptional French pastries and baked goods to our customers. We believe that an outstanding experience goes beyond our products; it’s about creating a connection with our community through innovative marketing strategies. Position Overview: We are seeking a dynamic and creative In-House Marketing Manager to join our team. This role will focus on enhancing our brand visibility and customer engagement across various digital platforms. The ideal candidate will work on community management, project management, and digital strategy implementation, particularly targeting new audiences (new generations). Key Responsibilities: Community Management: - Manage and engage our various social media accounts to foster community interaction. - Develop competition campaigns to improve brand experience based on customer preferences. Digital Strategy Development: - Utilise new digital initiatives to connect with customers and enhance the brand experience. - Collaborate with senior management on digital performance strategies, including KPIs and SEO. Sales and Graphic Design: - Ensure brand consistency across all sales channels while working on promotional materials. - Create compelling graphic designs to support marketing campaigns. Project Management and Supervision: - Oversee and coordinate projects involving third-party vendors (photoshoots, filming, PR, Meta, and Google Ads). - Conduct market surveys and analyse key metrics for informed decision-making. Operational Involvement: - Participate in daily business operations and contribute to new project development in cooperation with management. - Rethink and enhance existing projects to align with current market trends and business goals. Qualifications: - Bachelor’s degree in Marketing, Business, or a related field. - 2 to 5 years of proven experience in a similar role within the food and beverage industry. - Strong understanding of social media dynamics and brand consistency. - Excellent creative and design skills. - Strong teamwork abilities and a willingness to work on-site. Why Join Us? If you’re passionate about marketing and possess a love for French pastries, we want to hear from you! Join our team in elevating the Comptoir Gourmand brand while bringing joy through our delicious products.