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  • Support worker Carer position (day shifts and waking night shift)
    Support worker Carer position (day shifts and waking night shift)
    hace 1 hora
    £16–£17 por hora
    Jornada completa
    London

    Job Description: Would you like to be part of a nice team of professionals around a disabled young man. We are hiring for a Support worker to cover both Waking night shifts and day shifts to support a 19 year young person who has epilepsy, PMLD, is non verbal, has a movement disorder and additional health needs. He lives at home with his family and dog. We will need to find someone to take on 2 regular waking nights and 2 day shifts per week. The nights are strictly waking nights to keep him safe and take care of all health needs and alert the parents in case of a seizure or if there is any other emergency. Each waking night shift is 13 hours long. 20.00 -09.00. We feel consecutive nights work best. We need to cover either Thursday & Friday or Sunday & Monday. Let us know in your application which nights work best for you and if you are interested in covering only the 2 waking nights (26 hours per week) or would also be happy to take on day shifts (day shifts are mostly 8 hours long. We would not consider someone to take on only day shifts. This position works for someone who has a strong interest in working with disabled and autistic people. We hope to find someone who has worked with special needs people before and / or is studying a related field. We would ideally hope to find someone who is flexible to occasionally take on extra shifts and who has some availability during weekends and the Christmas period. The pay rate is £16 during training (£206 during training and probation) this increases to £17 per hour (£221 per night after probation). Bank holidays are paid at double rate. 6 months probation. The minimum hours per week are 26 hours (if part time), Fulltime the minimum amount of hours will be 37.5 hours per week. There is always the possibility for more hours. The team is fair with each other to also cover some weekends and holidays like Christmas and of course they cover for each others holidays and if someone is ill. We would prefer someone to work with a UTR number on a self-employed basis but if you needed a PAYE then this could be provided through a care agency we work with. Please let us know in your own words - why you are interested or what experience you have - this helps us to understand if we can work together (please write in your own words and no AI :) . Importantly we need to find someone who can also support during some of the Christmas period and Easter. You would need to be quite fit and strong and ideally not be too petite either as you would be working with a still growing young man with a movement disorder. Please let us know in your application if you are interested to cover only nights or also day shifts. Most training during the first few weeks will be during the days and only after a few weeks be waking night training. Please before you apply read the full ad. Thank you. About the young person He is a very friendly and active profoundly autistic young man / teenager who is non verbal. He can walk short distances but only with a lot of support, otherwise he is in a wheelchair. His communication is mainly through pictures of reference and he is taught life skills with ABA principles. We will train you in behaviour therapy (ABA) and would expect you to follow our training. There are regular team meetings and you would attend those meetings too. He sometimes is also tired and unwell after a seizure or other illness and will then just need care and nurturing and patience. Sometimes he has to be in hospital and a member of his team would be there with him - so waking nights could also be at hospital. As he has a movement disorder he needs a lot of physical support. He lives with his family and also a dog. About you You would need to be able to appreciate a person who has profound autism and treat him with dignity and kindness. You would be someone who has interest in special needs, psychology and perhaps nursing. You would perhaps have studied a related field or are planning to study a related field. This position is very different from working in a care home and would be far more active even during waking nights. You would be assisting him with everyday skills as well as bathing, toileting and sometimes assisting with a late dinner. If you have experience with intermittent catheterisation, Peristeen system as well as PEG feeding then that is an advantage but we can easily also train those skills too. (Please research all terms you are unsure about before you apply). When working a waking overnight shift you will need to make sure that he is safe and alert parents in case of a seizure. Before and after a waking night you need to be able to rest. We would not consider someone who has a second job. This position also involves keeping his environment generally tidy and clean and help with his laundry. You should be responsible, cheerful, honest and very reliable, physically strong and healthy as he needs a lot of support. You would need to be flexible and sometime cover for other people in the team if they are away on holidays or ill. You should • Be able to commit for minimum a year., • Invoice at the end of every month, • Able to work legally in the UK, • Only non smokers and non vapers apply., • Only people who are dog friendly apply., • Be able to speak and write in English., • Be strong and fit, • Be based in London - ideally north London., • Apply with a cover letter (that explains your interest in this particular position and let us know your experience),, • send a recent CV with dates of education and work experience,, • lateron we need your enhanced DBS and relevant references Please be aware that we can not offer sponsorship. We are based in Islington. Please reply explaining why you are interested in this particular position. We look forward to hearing from you. Application question(s): • Do you have some availability during the Christmas period?, • Please let us know why you applied for this specific position. Education: • Certificate of Higher Education (required) Experience: • working with individuals with disabilities: 1 year (required) Language: • English (required) Licence/Certification: • enhanced DBS (required) Work authorisation: • United Kingdom (required) Work Location: In person

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  • Digital Performance & CRM Manager
    Digital Performance & CRM Manager
    hace 12 horas
    Jornada completa
    London

    Reporting to the Head of Marketing and working alongside the Marketing Manager, you will play a key role in driving marketing performance across [Firmdale Hotels'](http://www.firmdalehotels.com) eleven properties in London and New York. Using data-driven insights, you will help grow customer acquisition and engagement across our hotels and restaurants through targeted digital marketing campaigns. You will thrive on working with large datasets, uncovering the stories behind the numbers and transforming them into actionable insights that drive performance. You will collaborate with teams across the business, from General Managers to Revenue and IT, connecting data points and developing a strong understanding of both our brand and our guests. ++RESPONSIBILITIES++ CRM & Email Marketing • Own the data integrity and performance of the Firmdale Hotels CRM database, implementing best practices for governance, auditing and data cleansing in partnership with the Marketing Manager., • Drive sustainable database growth across key customer touchpoints, identifying opportunities to enhance guest understanding while maintaining brand integrity and privacy standards., • Analyse audience and booking data to identify seasonal trends, customer behaviours and revenue opportunities, creating targeted B2B and B2C audience segments., • Partner with operational teams to optimise our integrations with wider group booking platforms (SevenRooms, OpenTable, Opera etc.) and leverage customer insights to increase opt-ins, engagement and retention., • Oversee third-party CRM integrations, ensuring data flows seamlessly and systems operate effectively., • Work closely with the Data Protection Officer (DPO) to ensure GDPR compliance and continuously improve data capture, management and retention processes. Paid Digital Marketing • Develop customer acquisition and retention strategies with individual performance metrics, analysis and campaign optimisation., • Support our external agencies with the planning, management and optimisation of paid media campaigns, including PPC, Google Hotel Ads, social media (Meta) and emerging AI-driven advertising platforms., • Monitor campaign performance, provide actionable insights and collaborate with agency partners to maximise return on investment., • Deliver analysis and reporting on all paid media activity, identifying opportunities to improve targeting, engagement and conversion. SEO, GEO & AI • Collaborate with our SEO agency and wider marketing team to improve organic visibility, onsite SEO performance and Generative Engine Optimisation (GEO)., • Lead evaluation of emerging AI technologies, recommending and implementing initiatives that enhance brand visibility across AI search platforms and improve marketing intelligence capabilities. Website & Digital Experience • Work with the Marketing Manager to support the ongoing optimisation of website structure, user experience and conversion performance., • Work with agency partners to refine analytics implementation and measurement frameworks., • Develop and maintain tracking standards, including UTM governance and campaign attribution., • Oversee website-related system updates and ensure digital platforms remain fit for purpose. Strategy, Insights & Reporting • Spearhead digital transformation initiatives seeking out new opportunities to develop and improve the digital marketing function., • Monitor and report on digital performance across the brand and individual hotels, analysing traffic, engagement, database growth, leads and conversions., • Develop and maintain a robust tracking strategy for all marketing campaigns and activations to ensure that we can measure performance across multiple channels (email, social, search, PR and website)., • Work closely with the revenue team to develop data-driven tactical strategies to increase bookings across the hotels at key times of the year and at key parts of the sales funnel, • Manage reporting dashboards and visualisation tools (GA4, TapClicks and other platforms), ensuring stakeholders have access to clear, actionable insights., • Oversee Google Tag Manager and ensure accurate tracking across all digital touchpoints., • Identify growth opportunities across rooms, restaurants, bars and wider hotel experiences through customer and performance analysis., • Communicate insight-led recommendations, successes and key learnings to stakeholders, helping shape future marketing strategy. ++Location and Hours:++ • 9am to 6pm Monday to Friday, based at our Head Office in Soho., • Comfortable working on-site across multiple hotel locations and maintaining a visible presence to embody and represent the brand. ++REQUIREMENTS++ • At least 5 years' experience in digital marketing, preferably in the luxury hospitality sector working across hotels and restaurants, • Strong knowledge of the Google Suite including GTM and GSC, • Comfortable working with large datasets and translating them into actionable recommendations, • Experience working with a restaurant reservation platform, preferably SevenRooms and/or OpenTable, • Strong understanding of Google Ads, SEO, GEO and paid search, • A good understanding of the evolving digital landscape, including AI, • Data-orientated and proactive, • A genuine interest in hospitality and design, • Highly organised with meticulous attention to detail, • Excellent communication and presentation skills

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  • Maintenance Assistant
    Maintenance Assistant
    hace 2 días
    £12.71 por hora
    Jornada completa
    London

    Janitor / Facilities & Maintenance Assistant Days & Hours of work: Monday – Friday, 8am – 4:30pm Hours: PT/FT Annual Leave: dependent on contract Reporting To: Operations manager + Store Manager Role Overview Goodhood is looking for a reliable, hands-on and proactive Janitor / Facilities & Maintenance Assistant to help keep our store, café and warehouse clean, safe, well-maintained and presentable. This is a practical role for someone who takes pride in their work, notices the small details and is happy to get stuck in wherever needed. Alongside regular cleaning duties, the role will involve basic maintenance, repairs and general upkeep across the Goodhood spaces. Key Responsibilities Café Cleaning & Hygiene · Carry out a thorough deep clean of the café every morning before opening. · Clean and sanitise café toilets, including sinks, floors, mirrors and other surfaces. · Maintain high standards of cleanliness and hygiene throughout the café. · Clean café floors, surfaces, fixtures and other areas as required. · Empty bins and manage waste appropriately. · Identify and report any maintenance, hygiene or safety issues Store Cleaning • Keep the Goodhood store clean, tidy and presentable throughout the week., • Regularly clean floors, surfaces, fixtures, windows and other customer-facing areas., • Ensure staff areas and other non-public spaces are maintained to a good standard., • Carry out additional cleaning when required, including after busy periods, deliveries or events. Warehouse Cleaning & Organization • Maintain cleanliness and general tidiness throughout the warehouse., • Clean floors, work areas and other warehouse spaces regularly., • Keep walkways and working areas clear and safe., • Assist with maintaining an organized and presentable working environment., • Carry out deeper cleaning tasks as required. Basic Maintenance & Repairs • Carry out basic repairs and general maintenance around the store, café and warehouse., • Touch up paintwork and repair minor cosmetic damage., • Fix or replace small fixtures and fittings where appropriate., • Identify issues that require specialist attention and report them promptly., • Help keep the buildings, furniture, fixtures and equipment in good condition., • Take a proactive approach to spotting things that need fixing rather than waiting to be asked. Person Specification We are looking for someone who is: • Reliable, punctual and trustworthy., • Practical and hands-on, with a natural ability to fix and maintain things., • Highly organised and able to work independently., • Detail-oriented and takes pride in maintaining high standards., • Comfortable working across a retail store, café and warehouse environment., • Able to manage regular cleaning routines while responding to ad-hoc maintenance needs., • Physically able to carry out cleaning, moving and general maintenance tasks., • Comfortable working around cleaning products and following appropriate health and safety procedures., • Friendly, professional and respectful of the Goodhood team and working environment., • Proactive, with a genuine “see it, sort it” attitude. What Success Looks Like The store, café and warehouse are consistently clean, tidy, safe and well-maintained. The café is thoroughly cleaned and ready for the day every morning, the store and warehouse remain in good condition throughout the week, and small maintenance issues are dealt with quickly before they become bigger problems. The ideal person will take ownership of the spaces and treat them as if they were their own.

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  • Customer Service Assistant
    Customer Service Assistant
    hace 4 días
    £13 por hora
    Jornada completa
    Finsbury Park, London

    We are looking for a reliable and organized team member to take ownership of the daily order cycle, from the moment a customer places an order to the moment it leaves the building. This is a hands-on, varied role in a fast-paced environment where no two days are exactly the same. What you’ll be doing: • Processing and printing customer orders across multiple sales channels, • Arranging shipments with carriers and ensuring every order has a tracking number, • Responding to customer messages and queries through marketplace platforms and email, • Monitoring daily tasks, dispatch targets, and delivery timescales, • Working closely with the team to keep operations running smoothly, • Helping with general office and ad hoc tasks as required What we offer: • Full training on all our systems; e-commerce experience is not required, • Consistent, guaranteed weekly hours with no zero-hours uncertainty, • The opportunity to learn about marketplace selling, inventory management, and online retail operations, • Employee discount and a casual dress code What we’re looking for: Previous experience in retail, hospitality, cleaning, warehousing, or another customer-facing role is useful, but full training will be provided. We’re looking for someone who is reliable, organised, punctual, willing to take responsibility, able to work well under pressure, and genuinely motivated to learn. You should be comfortable using a computer and communicating with customers in writing and by phone. Basic spreadsheet skills are helpful, and you should be confident handling email and learning new software. Working hours: • Sunday: 8:30am–6:00pm, • Monday: 8:30am–6:00pm, • Tuesday to Friday: 8:30am–5:30pm, • Saturday: Closed, • Overtime available We may consider applicants who may need a Visa Sponsorship

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  • Social Media Manager
    Social Media Manager
    hace 6 días
    Jornada completa
    London

    We are looking for a dynamic social media expert to join the PR & Marketing team at [Firmdale Hotels](https://www.firmdalehotels.com/). This is a fantastic opportunity to be part of a passionate team based in Soho, responsible for the communications for our eight award-winning hotels in London, as well as the Firmdale brand. The role will provide insight into travel and F&B social media management for one of the UK's most successful, privately owned luxury hotel brands. Role and Responsibilities: • Lead the social media strategy for Firmdale Hotels across Instagram, Facebook, LinkedIn and TikTok. Take ownership of copywriting, content creation, scheduling, publishing and community management for the social channels. Create high end content across various pillars (rooms, restaurants, bars, private events) and grow our channels, increase brand recognition and loyalty, and reach new audiences., • Work with the Senior Social Media & Content Executive and New York Social Media Manager to execute an insight-led social media strategy aligned with wider PR, marketing and commercial objectives – driving awareness, engagement, website traffic, bookings and revenue, • Create day-to-day content as well as deliver social campaigns for exciting pop ups, activations and seasonal moments, • Proactively identify and test emerging social media trends, formats and opportunities that could work for Firmdale, • Manage our paid social agency for Instagram and Facebook, working closely with them to execute and report on campaigns to drive awareness for the hotels and restaurants, • Execute a creator-led strategy for TikTok, • Manage content creators in collaboration with the PR team, both on a paid and gifted basis, identifying, briefing and managing creators aligned with our hotels and restaurants in London, • Frequently visit our London hotels, bars and restaurants to capture engaging video content via iPhone and camera for Instagram Reels, • Monitor, analyse and report on the performance of the social media platforms, • Use data-driven growth tactics to increase social engagement and audience, • Share a monthly social report, • Input into ad hoc reports for team projects and key events, • Support the PR & Marketing team in photo and video shoots, and support the wider PR & Marketing strategy, including promoting experiences and events, • Work with third parties (such as Design Hotels, Mr & Mrs Smith and drinks partners) on collaborative content, • Continuously monitor and engage with social media conversations about Firmdale Hotels, proactively engaging with accounts including key contacts such as journalists and travel agents Requirements: • Genuine interest in social media, digital trends, and hospitality, • A minimum of five years' experience working in social media within the luxury, lifestyle or hospitality industry – F&B experience a bonus, • A roster of industry and influencer contacts, • A strong understanding of the social media industry and platforms, and the ability to embrace new features to drive engagement – Instagram, TikTok, LinkedIn and Facebook, • Track record of growing social media accounts, • Professional experience managing a social media calendar and the use of scheduling tools, with proficiency in reporting across different social media channels (either via the native platforms or third-party reporting tools), • Proficient with an iPhone and passionate about content creation, • Highly organised with the ability to prioritise effectively while managing a high-volume workload Location and Hours • 9am to 6pm Monday to Friday, based at our Head Office in Soho, • Comfortable working on-site across multiple hotel locations and maintaining a visible presence to embody and represent the brand, • Monitor and engage with social media channels, albeit briefly, during weekends as needed to maintain timely responses and brand presence, • Occasional evening work to oversee shoots, events or create content What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed., • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Referral bonus scheme for recommending top talent, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for 2024, 2025 & 2026, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Experienced Home Cleaner
    Experienced Home Cleaner
    hace 16 días
    £12.81–£15 por hora
    Jornada parcial
    London

    Experienced Home Cleaner Required – Leyton Area We are looking for a reliable, hardworking and organised EXPERIENCED cleaner to assist with all cleaning and general organisation of a family home, mainly bathrooms, living room, kitchens, hallway, stairs etc. Totally keeping the home organised and clean. The position will initially be for 6 hours per week, spread across two days: Tuesdays and Fridays. Please do not apply if you do not available TUESDAY am & FRIDAY am. Duties will include: • General household cleaning, • Keeping rooms clean and tidy, • Household organisation as required Applicants should be physically fit, dependable, and able to work to a good standard with attention to detail. We are looking for a reliable, hardworking and organised experienced cleaner to assist with all cleaning and general organisation of our family home, mainly bathrooms, living room, kitchens, hallway, stairs etc. Totally keeping the home organised and clean. The position will initially be for 6 hours per week, spread across two days: Tuesdays and Fridays. Duties will include: • General household cleaning, • Keeping rooms clean and tidy, • Household organisation as required Applicants should be physically fit, dependable, and able to work to a good standard with attention to detail. Ideally, applicants should live in or close to the Leyton area. Responsibilities/Duties Perform thorough cleaning areas, including floors, windows, bathrooms and living areas. Ensure all surfaces are sanitized and maintained to high standards of hygiene and cleanliness Empty bins receptacles regularly and dispose of waste responsibly in designated areas Restock supplies towels, toilet paper to ensure availability at all times. Any ad hoc duties, as requested. Follow safety procedures and use personal protective equipment (PPE) correctly during cleaning tasks Experience Previous janitorial, private or commercial cleaning experience is ESSENTIAL. Familiarity with cleaning chemicals, tools, and equipment used in professional and private home cleaning environments. Ability to work independently with minimal supervision while adhering to established protocols Strong attention to detail with a proactive approach to maintaining cleanliness standards Good physical stamina to perform repetitive tasks, lift moderate loads, and stand for extended periods. If you are interested, please get in touch with some brief information about yourself, your experience and your availability(only Tuesday & Fridays) Before you commence employment with us. We will apply for a Basic Disclosure and Barring Service (DBS) check to obtain details of any criminal convictions or conditional cautions recorded against you.

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  • Operations & Customer Service Executive / Manager
    Operations & Customer Service Executive / Manager
    hace 24 días
    £30000–£37000 anual
    Jornada completa
    London

    Location: Waterloo, London Hours: 4:00am–1:00pm, plus one Friday night shift per fortnight Salary: £30,000–£40,000, depending on experience Company Overview Butcher & Edmonds Ltd is an independently family run catering butchers located in Central London, supplying many of London’s finest restaurants, hotels and gentleman’s clubs. Having been in operation since 2004, we pride ourselves on providing high-quality meats and exceptional service to some of the best chef’s in London. Our commitment to sourcing the best products and delivering outstanding service sets us apart in the industry. The role We are looking for a highly organised and adaptable person to join our small office team at a busy London food wholesaler. This is a crucial hybrid role sitting between operations, customer service, sales administration and basic finance. It is not a traditional sales account-management position. You will help ensure that customer orders are processed accurately, deliveries run smoothly and the day-to-day operation of the business remains organised. The role could suit an operations or administrative professional who would like to become more customer-facing. It could equally suit someone from a sales or customer-service background who enjoys detail, systems and operational responsibility. We are open to candidates at different stages of their careers. A more junior candidate could join as an Operations & Customer Service Executive and develop into the position, while an experienced candidate could take ownership of the role at manager level. You will join a small office team consisting of the General Manager/Sales Director and a Credit Controller/Customer Service Executive. As a result, you will need to be comfortable taking responsibility, switching between priorities and helping wherever required. Key responsibilities Order processing and customer service • Take customer orders by telephone, email and other ordering channels., • Enter orders accurately and efficiently into our ERP system., • Provide telephone customer service to chefs and hospitality customers, particularly during the busy period between 8:00am and midday., • Respond to product, availability, pricing, delivery and order queries., • Resolve routine problems quickly and escalate more complex issues when required., • Build strong, helpful relationships with customers through reliable day-to-day service., • Support customers with additions, amendments, shortages and urgent requirements. Operations and delivery coordination • Act as a link between the office, customers, warehouse and delivery team., • Help coordinate our five delivery drivers throughout the morning., • Communicate delivery instructions, changes and customer requirements clearly., • Respond to delivery queries and help resolve delays or other issues., • Ensure relevant information is passed accurately between customers, drivers and the wider team., • Support the smooth running of daily sales and delivery operations. Systems and administration • Maintain accurate customer, order, pricing and product information., • Carry out regular data entry and general sales administration., • Support the business through its move to a new ERP system., • Help test processes, identify issues and ensure information is transferred accurately., • Contribute to improving administrative and operational processes., • Produce basic reports and information when required. Bookkeeping support • Undertake basic bookkeeping and finance administration., • Assist with invoices, credits, account queries and record keeping., • Work closely with the Credit Controller to ensure customer information is accurate., • Investigate straightforward discrepancies and ensure supporting information is properly recorded. Night-team cover • Work one Friday night shift per fortnight as part of the normal rota., • Provide holiday cover for the Night Sales Operations Manager for approximately 24 shifts per year., • Manage night-time order processing and sales operations confidently when providing cover., • Ensure a clear and accurate handover between the night and daytime teams. General responsibilities • Provide flexible support across the business as priorities change., • Complete ad hoc administrative and operational tasks., • Help maintain high standards of accuracy, communication and customer service., • Take ownership of problems and follow them through to resolution. About you You will be practical, dependable and comfortable working in a fast-moving environment where customer requirements can change quickly. You should have: • Strong organisational skills and excellent attention to detail., • A confident, friendly and professional telephone manner., • Experience in operations, administration, customer service, sales support or a related role., • The ability to enter and manage data accurately., • Confidence using business software and learning new systems., • The ability to prioritise several competing tasks., • A calm and solutions-focused approach to problems., • The confidence to communicate with customers, drivers, warehouse colleagues and managers., • A willingness to take responsibility within a small team., • Flexibility around the early-morning hours, Friday-night rota and holiday-cover requirements., • Experience of foodservice, hospitality, wholesale, logistics, order processing, bookkeeping or ERP systems would be useful, but is not essential for the right candidate. What we offer • A salary of £30,000–£37,000, depending on experience and the level of responsibility assumed., • The opportunity to occupy a central and influential position within a growing business., • Broad exposure to customer service, sales operations, logistics, finance and business systems., • The chance to play an important role in the implementation of a new ERP platform., • Genuine scope for the position to develop as the business grows., • A supportive, close-knit working environment where individual contributions are visible and valued., • Annual 4 weeks' holiday, • Discretionary Christmas bonus, • Company Pension, • Discounted Staff Meat, • A supportive & collaborative working environment, • This is an excellent opportunity for someone who enjoys both people and processes: a capable operator who wants more customer contact, or a customer-facing professional who would like to develop broader operational experience.

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  • Waking Night Support Worker for disabled young person
    Waking Night Support Worker for disabled young person
    hace 2 meses
    £16–£17 por hora
    Jornada parcial
    London

    Job Summary Waking Night Support worker / Carer to join a lovely team around a friendly 19 year old teenager who has epilepsy, non verbal autism, movement disorder and additional health needs. He lives at home with his family and friendly dog. Training rate will be £16 and after training this will increase to £17. This ideally is a self-employed position (UTR number required). Or because of Visa requirements through and agency. Minimum of 26 hours per week. But can also be full time at 37 hours + per week. (It can not be on a 20 hour basis). Please read complete ad before applying - so you understand the requirements. When contacting us please write at least a few sentence why you are applying and why you would be suitable and what your experience is. Please in your own works and not AI. Thank you. About the position Weekly hours minimum 26 hours. We are looking for someone to take on 2 regular waking nights (13hr each night shift so in total 26 hours) It would be Sunday and Monday nights or alternatively Thursday and Friday nights. These shifts are from 20.00 - 09.00 sole charge (but with parents in house). These shifts are only sole charge after extensive training. These are strictly waking nights in the family home. More weekly hours are possible often but not less hours. This position could become a full time position after the summer or in Winter if this would suit you. After successful training the rate increases from £16 to £17 per hours. Per night shift: £221 after training. Bank holidays double rate. Ideally is a self-employed position with UTR number - no PAYE. This would suit a student of a relevant health related subject. But if PAYE is required (VISA requirement then this would either be through an agency (0 hour contract or time limited contract). Candidate would need to be able to commit to 12 months minimum. About the young person who needs support: The young man needs someone to spot seizures or other health emergencies and if needed call the parents who are in the same house. The monitoring is with seizure video monitor and heart rate monitor and regular in person checks. These nights sometimes can be quite active - as if he has a seizure he might have to be accompanied via ambulance to A&E. Good written and spoken English is a must as you often would have to communicate with health professionals and write reports after each shift. All training is during the day first through shadowing. About you: This position will suit someone who ideally has already worked with autistic and disabled adults and has already experience. But it is very different from working in a care home. We would be able to train you in personal care, intermittent catheterisation, medication administration, peristeen (TAI) and positive behaviour support and other essential skills - if you are a suitable candidate. His environment will need to be kept clean and tidy (it is not a cleaner position but to ensure that his environment stays tidy, safe and fit for purpose). You will help with his laundry too. It would also involve sometimes to accompany on short holidays (in the UK) and cover at Christmas. We would prefer someone to work on a self-employed basis with a UTR number (not cash in hand). It is exactly 26 hours minimum per week. We hope to find someone who has specific interest in special needs. It is not a summer job but we hope to find someone to commit for a minimum of 12months. That's why we would prefer someone who has studied a health related subject or will study a related subject eg Psychology, nursing or similar. One would need to be strong and fit to support and keep safe someone with a movement disorder. The suitable applicant would be flexible and be able to take on extra shifts from time to time. You would often work together with other team members at the beginning or end of your shift (eg for bath time). Day shifts might available too on occasion if you are interested. This position could offer full time hours from the autumn. You should be responsible, cheerful, honest and very reliable and physically strong and healthy. You will be trained by members of the experienced team in all of his health needs but also the principles of ABA - a behaviour therapy. You will need to attend some of the team meetings too. You should: • Have experience with disability and even better profound autism, • Be strong and fit, • Commit for minimum a year., • Ideally be self-employed., • Invoice at the end of every month, • Able to work legally in the UK, • Based within commuting distance to north London, • Be a non Smoker and non Vaper., • Be comfortable with dogs. Please reply with a few sentences explaining why you are interested (and please read full advertisement), send us your CV (post it on this forum and please let us know initially already why you are suitable and interested.

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