Are you a business? Hire front of house sales candidates in United Kingdom
Job description Are you looking for something new and want to start a new role? We're here to guide you through every step of the way. We’ve won multiple awards for being the best and we want you to be a part of this! On top of your starting salary which is very competitive in today’s market, we also include a wide range of benefits to thank our hardworking staff. Very healthy commission scheme- giving you the chance to set your own goals and earn Employee engagement events- check out our social media to look at how we immerse you into social events and activities. We want you to be part of our community. Incentives- we love to inject the fun and excitement into your working day with chances to win prizes every day Wellbeing tools- We want to look after you! Discounted gym membership- Because we love to encourage a healthy lifestyle and a healthy mind! Opportunities to give back to local and UK based charities- We host so many events and activities to support charities close to our heart. 28 days holiday plus additional days based on tenure- because we want to reward our loyal staff! Monthly bonus for good time keeping and attendance! Pension scheme with employer contributions from Clearanswer We’re expanding and growing our EE and BT campaigns and what’s even better is, you don't need any experience doing sales previously as we give you all of the training! The training consists of 2 weeks in the classroom and on the calling floor. We like to do a mix of classroom and hands on learning to suit everyone’s learning style so you’re fully prepared.Once you’ve graduated from training you’ll be introduced to your new team and be fully immersed into our community by following our shift patterns which span over 5 days (Mon-Sun) with 2 days off (40hrs per week). What will I be doing? Providing outstanding customer service via inbound calls Using all of the great skills we’ve taught you, you’ll be having brilliant conversations, supporting customer querand talking about our fantastic products. Using your ‘can do’ attitude you’ll be looking at putting your customer first and providing great experiences every time. Skills we're looking for… You may possess transferable skills gained in previous roles such as retail/ hospitality/ care, or this may be your first full time role- all you need is the willingness to succeed. Hardworking and committed to delivering the very best customer experience. No previous call centre experience is needed as full training is provided Someone who’s proactive and wants to get involved. Please note we do not currently offer remote working. Job Types: Full-time, Permanent Pay: £11.45-£12.04 per hour Expected hours: 40 per week Benefits: Company pension Gym membership Schedule: 8 hour shift Supplemental pay types: Commission pay Ability to commute/relocate: Kingston upon Hull, HU1 1YU: reliably commute or plan to relocate before starting work (required) Work Location: In person
This is an exciting opportunity to join a thriving company at a time of growth. Grandstand Events, are currently seeking a professional Duty Manager, to support the bar management team (AGM and GM) in leading our team of hospitality superstars to deliver operational and customer service excellence at The Oasis Bar and Terrace in the heart of the Canary Wharf estate Oasis Bar & Terrace is an all new venue launching in June 2024, and will become London's most loved alfresco bar located in the heart of Canary Wharf. Appealing to a broad audience due to its location, size, dual offering of the ground floor and terrace spaces and open-air environment, this venue can host many local corporate post-work get-togethers and small to medium corporate events. The venue operates over a ground floor and terrace level which is open air. About you: You're passionate about hospitality and people. You are task oriented and thrive in a place where you feel like you are part of a family and can grow your career. You know your role is crucial to the highest possible level of customer focus, engaging with the patrons with the smooth, fast and professional service expected in a high capacity, high profile bar such as The Oasis Bar and Terrace are maintained, supporting the team to ensure a seamless experience for the customer. Your experience as a duty manager will enable you to work with the GM and AGM to lead the overall team from the front, monitor the daily operations, lend guidance and support to the team and work to constantly improve the service levels, training, and staff moral. Your character and approach will be just as important as your skills and experience, with an eye to the detail of your role, the venue and your personal appearance. Finally, and most importantly, you will need to be highly social, upbeat and friendly; confident and can handle pressure well; thrive in a busy high-volume, high-energy environment; manage multiple tasks and stakeholders with ease. Grandstand Events (London) Ltd loves a good, can-do attitude and someone who is ready to roll up their sleeves as part of the team. Your character and approach will be just as important as your skills and experience. Your main responsibilities will include: Host and serve our guests, leading from the front behind the bar, setting the tone and standard for our customer service excellence first approach. Support the management of all business aspects of the bar, such as keeping a current liquor licence, taking inventory, and reordering supplies, monitoring budgets and sales targets. Training and coaching staff to provide excellent service to our guests. Supporting the creation of effective schedules and quickly resolving conflicts to ensure that the bar is well staffed during peak hours. Enforcing quality and safety controls Function as a brand ambassador at all times, adept at engaging with a diverse range of personalities and stakeholders including but not limited to staff, landlord’s representatives, partners and guests. Managing and leading from the front during promotional events Diffusing tense situations between guests or staff members to prevent safety or legal issues, ejecting unruly persons, if needed Maintaining a fun, safe atmosphere for guests, understanding and bringing to life the company culture. Skills and Experience: Communication and people skills Willingness to work during peak hours, including nights, weekends, and holidays Previous Bar experience desired Self-motivated
The Main Purpose of this Role · Hosting/Maximising covers/ turning tables · Dealing with Collins/DesignMyNight Messages · Answering phones and dealing with customer enquiries · Manage all reservation systems and ticketing including Design My Night & Tonic · Respond to all social media queries · To deliver outstanding customer service · Deliver and contribute to the sales strategy · Welcoming and entertaining private parties · Table plan management · Encouraging guest feedback · Build fantastic relationships with all other departments. · Enforcing house rules · Being a presence in the venues across key shifts and ensuring brand hosting values are being met. The Person · Exceptional standards of guest care · Pro active and reactive · IT literate, a good communicator, in all forms · Flexible in approach · Hours to suit the needs of the business · proficient in Design My Night · Thrives in a pressured environment · Problem solving and thinking ahead to spot possible mistakes ahead of time · Loves people! Customer Service Meeting and greeting customers with a smile and a friendly greeting and demonstrating customer awareness at all times. Co-ordinate your time effectively to ensure customers receive the best possible. Be ready at all times to see to the needs of customers. Use eye contact and communication to manage queues effectively and ensure that waiting customers are served in the correct order. Have a thorough knowledge of product ranges for beers, wines, spirits and cocktails and be confident to make recommendations/upsell. Always follow the Exhibit Bars steps of bar service Remove empty glasses, bottles and condiments as drinks are finished to ensure that the bar and customer tables are always clean and clutter-free. Resolve any minor issues or complaints that may arise but always communicate any issues with the Manager on duty so that the problem can be dealt with effectively. Great Communication Attend and contribute to pre-shift team meetings. Establish a positive, informal and friendly rapport with customers – be yourself! Maintain a positive and proactive relationship with kitchen, bar and reception teams throughout the shift to ensure that the customer experience is exemplary. Other Duties Be familiar with all products that are sold in the bar and restaurant by attending wine, food or any other training as required and be confident to explain dishes when serving your guests. Ensure that you clock in and out correctly. Ensure that your attire and presentation are of the highest standards. You should always look your best as first impressions are lasting (please refer to the grooming policy in your employee handbook). Arrive punctually for your shift and be ready to start work at least 10 minutes before your shift is due to start. Correctly follow company absence and lateness procedures. Comply with all Food Hygiene and Fire, Health & Safety and Licensing regulations, attending any training as required by the Company and adhering to all company policies and legislative requirements. HAVE FUN !
Part time/Full time morning Barista - 6am to 2pm or 1pm to 9pm We are a small and independent café near fulham road and we are looking for a trustworthy and costumer-focused barista. The successful candidate will be responsible for providing a great service to customers, ensuring the coffee shop is clean, tidy and well-stocked, and making a wide range of drinks. Responsibilities: - Taking orders from customers and dealing with queries - Ensuring the display is always well stocked and looks nice - Preparing drinks carefully Part time/Full time Barista We are a small and independent café near Clapham Junction and we are looking for a trustworthy and costumer-focused barista. The successful candidate will be responsible for providing a great service to customers, ensuring the coffee shop is clean, tidy and well-stocked, and making a wide range of drinks. Responsibilities: - Taking orders from customers and dealing with queries - Ensurin is always well stocked and looks nice - Preparing drinks carefully and to our high standards - Cleaning equipment, work surfaces and public areas - Cash handling and ensuring all sales are processed accurately through our POS system Skills required: - Experience of working with customers, taking orders and dealing with queries - Reliable and trustworthy - Flexibility to work early morning and weekend shifts - Good attention to detail - Team worker - Good communication skills - A positive attitude - Coffee-making knowledge important Perks: - Staff food provided - Evolving position and pay - 28 days of holidays per year Pay: - between £10.5 to 11£ - monthly payments - Bonus: Every 6months on progression and sales Part timers schedule to be discussed *Applicants must have the right to work in Uk If you think you fit within our description please apply by clicking the apply button and tell us a little bit about yourself and previous experience.
Come work with us at Koshari Street, a great team, great environment and one of the best growing fast food restaurants in London! Koshari Street is a vibrant and modern Egyptian Street Food restaurant (QSR). We are very fast very lean and we celebrate a great working environment as a family. We are expanding and are looking for new team members to join us. Responsibilities: - Greet and welcome customers in a friendly and professional manner and provide help and recommendations for them - Take customer orders and accurately input them into the system and take payment - Prepare and heat food and beverages according to established recipes and quality standards - Ensure food safety & hygiene guidelines are followed at all times - Handle till & payment for each order - Opening and closing the store including washing up & store hygene maintenance - Prepare corporate orders & box them properly for delivery Skills: - Strong hospitality skills with a focus on providing exceptional customer service in English (other languages are a plus) - Previous experience in food preparation or restaurant industry - Attention to detail and always being on time - Ability to connect with & charm customers as well as explain food concept to new customers - Familiarity with food safety regulations and procedures through Hygene certificate level 2 We offer competitive pay (up to £13.50) and a positive work environment and a lot of room to grow & get promoted. If you have a passion for food and want to start a career in restaurant chain business, apply to this job. Please note that this position may require standing for long periods of time and occasional lifting of heavy objects.
Description Ta'mini Lebanese Bakery is a middlestran street bakery food. located at Russell Square & Fulham We are looking for a Full time and part time employee. NEED TO WRAP THE FOOD AND PREPARE THE FOOD TO TABLES. MAKING SANDWICHES & PREPARING DISPLAY FOR SALES. Responsible for serving products to costumers in a courteous and friendly manner. Safely handle the hot and cold drinks during preparation & serving. Receiving all customers orders. Ensuring that all customers are served & educated on our products. providing the highest quality standards to customers. Answering customers questions regarding any product in the store. Routinely cleaning all the shop areas (Bar Lounge, Dinning area, Trash). Serving and cleaning lounge when needed. Refilling the products in shop areas. Ensuring that all the cabinets are stocked and tidied to deliver a full service. cooperating with other staff members. Maintaining the service counters clean and fully stocked. Requirements: Must know the customers service. Ability to work under pressure. and manage the busy in peak time. Hard working. Barista experience.
Are you an experienced FOH with great communication skills? Love interacting with customers, writing customer orders and great bread? Does the prospect of joining a well-respected family business appeal to you? Dunns Bakery are looking for an experienced sales assistant to join our friendly dedicated team. You’ll work within a tight knit team, selling the best bakery goods London has to offer. If you’re quick thinking, and friendly, this is for you. Established almost 200 years ago, Dunns Bakery is that of the highest quality and presage. With the bakery located right behind the store the business has a family feel both customers and staff enjoy. Does this sound like you? · You will work alongside other sales assistants in our shop, providing great service to our loyal customers, both old and new. · Maintaining the standards in store to ensure we are always presenting our best selves. · Talking customers through our product range and advising on what they may enjoy, upselling without being pushy. · Making coffees with our artisan barista espresso machine. · Enjoy baking, eating and selling great food. Logistics: Part-time and full time positions are available, Working in our Muswell Hill bakery. Our shop opens 7AM – 6PM and so shift times vary between then - please check your commute options before applying! Full training is provided. We provide paid holiday, contributory pension scheme, uniforms and refreshments.
Cobella Salon and Spa in the heart of Kensington is looking for a passionate candidate who would like to be in charge of a team of creative hairdressers and manage a busy salon for an award winning family run business. Summary of the Role As a Salon Manager you will work closely with every member of your team of stylists, receptionists and assistants to ensure the day to day running of the salon is professional, on brand and meets our salon standards. You will be responsible for ensuring our salon offers a top service to all of our loyal customers.We are also seeking for someone who will be passionate about growing and developing their team. At Cobella we thrive on customer experience, having been in the industry for over 30 years we believe in education and will equip you with all the tools and training you require to develop your skills and career. Required skills - Previous management experience (within the hairdressing industry preferable) - Exceptional organisational skills - Ability to lead a team - Customer service skills - Ability to delegate and motivate your team. Job Description: - Front of house duties - Hold regular meetings with the team (receptionists, assistants and stylist) to ensure the overall business goals and objectives, (targets and standards) are met. - Managing the day to day running of the salon, ensuring a high level of professionalism is maintained at all times. - Motivating and giving your team the tools to increase regular client visits as well as grow their clientele, achieve their monthly targets (retails and service sales) - Manage the salons overall targets, (expenditure, costs and profit) through stock monitoring and efficiency as well as working closely with the marketing manager of promotional campaigns etc. - Attend regular meetings with other departments within head office (finance and marketing to ensure you are fully supported within your role What we can offer you: - Training - Competitive salary from £30K. - Part of a fun, laid back environment with a fantastic team with amazing individuals. - Complimentary hair and beauty services. - Career progression and full support to opportunities into various career paths Job Type: Full-time Experience: Management: 1 year (Required)
WAXY O'CONNOR'S & WAXY'S LITTLE SISTER W1D 6DD Full time Bartender; experience required; evenings and weekends availability. WRITE YOUR NEXT CHAPTER AT WAXY O'CONNOR'S & WAXY'S LITTLE SISTER IN LONDON'S WEST END ABOUT THE VENUE London's biggest and best Irish bar sells more Guinness at any other in the UK. The team here serve up a warm welcome with a distinct Irish accent. So the vibe is laid back – except when we're watching the big games in Rugby, Hurling and Gaelic Football or hosting a traditional music session. Our team are enthusiastic about sharing their love of all things Irish and building on our reputation for warm hospitality and traditional, wholesome food. If you share our passion and are up for the craic, you'll be made most welcome too. ABOUT THE ROLE Our bar tenders do whatever they can to make a customer’s experience with us a truly memorable one. So, you’ll be joining a fun but professional team who support each other and thrive on getting to know our customers’ needs and exceeding their expectations. Part of that is running an efficient bar, ensuring stocks are maintained, the customer environment is clean, and our products are up to scratch. You’ll also look out for further sales opportunities whenever possible and take advantage of on-going training to keep your skills and knowledge up to date. If you want to bring your personality to work and be part of a small team supported by our national network and all the opportunities that entails, it’s time to get your story straight. It’s time to apply. ABOUT GLENDOLA LEISURE Glendola Leisure operates many different bars, pubs and restaurants across the UK in London, Glasgow, Belfast & Edinburgh. In your City you will be part of a small team supported by our wider group and open to all the opportunities that come with that. What we all share as part of the Glendola Family is a passion for our customers, being experts in our products, providing exceptional service and a commitment to being better every day. If you can offer friendliness, a ‘can-do’ attitude and willingness to become an expert in your products and want a role that is as individual are you are then you’re the one for us. It is time you stopped going to work and started coming to life. What We Are Proud to Offer: - Some of the best Career Growth opportunities in the industry - Flexible shift patterns – to fit around the other important things in life - A competitive and progressive salary - A monthly variable share of the venue service charge, paid through a Tronc scheme in line with the Tipping Act 2023. 100% of our Service Charge goes to our employees and is distributed in its entirety on a monthly basis. - Wage Stream – giving you direct access to your wages when you need them - Access to professional mental health resources and an employee assistance programme on completion of one years' service - Private Medical cover available on completion of one years’ service - 28 days paid holiday per annum inclusive of bank holidays. - Annual staff events - 25% Discount at all Glendola Leisure Venues - Opportunities to innovate and contribute to the growth of your business Are you ready to be part of one of the hospitality industry’s biggest success stories? – It’s time to apply.
Broadleaf is a great destination in the concrete jungle of London City where guests can relax and enjoy drinks, food and any sports game on one of their many screens! It's a great place to support your team in a lively atmosphere! We are transforming peoples' understanding of what a sports bar is. We don't just love sports, we live it! The Role Floor Managers are the heart of our Front of House team, promoting amazing service and driving sales. A great Floor Manager should know that the key to creating a fabulous atmosphere for the guests starts with creating the right atmosphere in their team. Be supported by our Senior Managers on site who'll help you create the perfect career path for you! EPIC Perks Generous salary package including an annual bonus and a full-time 48 hour contract Share of service charge is guaranteed 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends Glow benefits scheme Cycle to work scheme Access to Wagestream for better money management We are members of the award-winning Hospitality Action service and the Otolo mentoring scheme Group-wide Learning and Development opportunities About us We firmly believe in providing amazing experiences to our guests, and we treat everyone like family! Due to the continued expansion of the Sports Pub & Kitchens estate, we are looking to recruit exceptional team members who want to be part of our award winning teams. Looking to love what you do? Looking to work as part of a team? Looking to pursue a career? If the answer is yes, then we have the job for you! About you: 1 Years' experience in a similar role minimum. Amazing staff management, motivation and training skills Knowledge of recruitment, driving sales and rota writing A high attention to detail as well as a love for working with others Last but by no means least, a love of sport definitely helps! Work Somewhere EPIC ETM Group & Maven Leisure is a boutique London based hospitality group with a range of bars, restaurants and British pubs. We pride ourselves on the exceptional service that we provide to all of our guests We are a proud equal opportunity employer who seek to recruit and retain the most talented individuals from all walks of life All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC) If you think you could be part of the ETM family, then apply today!
"O Ver" comes from the Neapolitan dialect, meaning "Truth." We do our best to reflect this with authentic, delicious, and healthy food freshly prepared every day. Our menu is a true representation of Italian cuisine with a strong Neapolitan soul. 'O ver utilizes the unique ingredient of Pure Sea Water, extracted from the purest areas of the Mediterranean. With less sodium and more minerals, our food is lighter and easier to digest. Pizzas, bread, and seafood dishes are all made with Pure Sea Water. We source our ingredients directly from small independent Italian producers and only use the best local suppliers. Our offerings include authentic Neapolitan wood-fired pizza, pasta from Gragnano, fresh fish, and British meats. Every dish is handmade with love and patience by our chefs, in full respect of tradition. Simple recipes, the finest ingredients, and a lot of passion — less is more. Our menu caters to both vegetarians and vegans, with special variations and dairy-free options available upon request. The ideal candidate should have a strong background in Italian cuisine and good knowledge of Italian products and places. We are seeking a professional Floor Manager with at least 2-3 years of experience in the same role, passionate about Italian food and cuisine, capable of working across two venues with flexible hours. "O'Ver restaurant is situated in London Bridge and Piccadilly Circus, with one more upcoming venue." We are looking for someone who will help ensure a great and memorable experience for our guests, demonstrating a high level of knowledge and the ability to narrate the story behind our products and production processes. You will need to deliver an experience without losing focus on the steps of service, which are crucial for our guests' satisfaction. WHAT WE ARE LOOKING FOR: - Proven experience in the same role - Leadership skills to drive the team to achieve company goals - Responsibility for running food and beverage teams and departments - Strong knowledge of Microsoft Office 365, Word, Excel, and PowerPoint - Understanding of Health and Safety and Food Safety compliance, using Health & Safety software - Confidence in using Rota system and internal payroll procedures - Communication skills with guests and team members across departments - Ability to execute tasks respecting deadlines set by company executives - Genuine passion for hospitality and hosting WHAT YOU WILL DO: - Key responsibilities for this role include but are not limited to: - Managing day-to-day operations and activities within the restaurant to ensure the team delivers an exceptional hosted experience for our members - Overseeing the entire team on duty and taking responsibility for each member, collaborating with your superiors - End-of-day cash up and sales reports to company directors, and completing daily hours to control wage costs - Empowering employees and colleagues during shifts, providing excellent service for regulars and first-time diners - Finding solutions and solving problems that may arise during a shift - Assisting the company in achieving budgeted food and drinks costs, understanding labor forecast and costs, stock, sales, and profitability - Completing daily checklists and ensuring every department is on point - Closing the venue from top to bottom and ensuring everyone has completed their duties before leaving - Ensuring staff members are adequately trained to provide high-quality service BENEFITS: - Competitive salary - 50% discount off your entire bill (including drinks) across the restaurants after the probation period - Wellbeing program with yoga, Pilates, and gym classes for free - Introduction of a start scheme and 28 days of holidays - Staff food and 28 days of annual leave - Birthday off - Training programs and internal competitions - Employee of the month O’Ver Hero scheme - Bonus scheme based on length of service Join our team if you're looking for a challenge, and don't forget to say EAT TO BE HAPPY
JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainbtility and individuality sets us apart from our competitors and is one of the reasons we are rated Top 6 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for new talent to join us on our journey... A DAY IN THE LIFE OF A DIRECTOR OF SALES AT DOUBLETREE BY HILTON EDINBURGH CITY We are looking for a passionate, dynamic and results-focused individual to join and support us in continuing to build on the hotel’s success. The perfect candidate will be someone with a proactive mindset who can successfully account manage key clients, hunt for new business, and ultimately drive revenue into our fantastic hotel. Here you will report directly into the General Manager and work with a variety of different clients, industries, and segments. This is a maternity cover role covering a 12-month period until April 2025. What you'll be doing... Reporting to the General Manager, you can expect your working day to include the following: Proactively uncover new prospects for the hotel and maximise conversion of new business. Work within current business strategies and recognise potential opportunities. Responsible for the conversion of the hotel’s new business pipeline across all market segments and heavily assist in converting enquiries and achieving our annual budget. Build and grow the relationships with our key clients. Respond to corporate RFPs and contract corporate accounts. Complete all re-negotiation and re-contracting of annual rate agreements to ensure that new contracts are in line with the hotels’ agreed financial KPI’s. Investigate new areas of business in terms of market development into new territories and market segments to quantifiable targets. Analyse the local market trends and competitor activity to identify hotel leads. Production and delivery of the sales performance reports (versus targets, KPI’s and overall sales objectives) Take responsibility for an allocated portfolio of LNR accounts, undertaking complete account management responsibilities for maintaining, developing, and maximizing opportunities for the hotels and group where appropriate, achieving individual targets set for the year. Host clients, arrange FAM trips and attend networking events, corporate travel, and industry events on behalf of the hotel to gain knowledge and new business. Ensure effective communication with other hotel departments to enable the smooth operation of in-house groups and functions. Support in the completion of the monthly consolidated board sales packs and the monthly commercial reviews with the Senior leadership team. Input enquiries into SalesForce and ensure the system is continuously updated. WHAT WE NEED FROM YOU To succeed in the role of our Director of Sales, you will need the following qualities and skills: A track record of sales achievement with at least 1 years’ experience in the service and hospitality industry is essential for this role. Strong strategic planning skills, with the ability to look ahead and put strategies in place to support the plans. A degree of knowledge of all market segments i.e., corporate, conference. Exceptional communication, organisational and negotiation skills with both internal and external stakeholders with a good working knowledge of Microsoft Office (Word & Excel). Is proactive, likes to be creative and has a passion for sales and hunting for new business. A positive attitude and superb work ethic Experience of OnQ would be desirable. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact our email. International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate. RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 70 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Join our team at Figo, a renowned dining establishment committed to delivering exceptional culinary experiences and impeccable service. Located in the heart of Stratford, we specialize in italian cuisine. As we continue to uphold our reputation for excellence and expand our operations, we are seeking a talented and dedicated Restaurant Manager to lead our team to continued success. Position Overview: As the Restaurant Manager, you will play a pivotal role in overseeing the daily operations of our restaurant, ensuring the highest standards of service, hospitality, and guest satisfaction. You will lead by example, inspire your team, and uphold our commitment to delivering memorable dining experiences. Key Responsibilities: Manage all aspects of restaurant operations, including staffing, training, scheduling, and performance management. Maintain a strong presence on the floor, engaging with guests and ensuring their needs are met promptly and courteously. Lead and motivate the front-of-house team, fostering a culture of teamwork, professionalism, and excellence. Monitor and enforce compliance with company policies, procedures, and health and safety regulations. Optimize operational efficiency, including inventory management, cost control, and maintenance of equipment and facilities. Develop and implement strategies to drive sales, increase profitability, and enhance the overall guest experience. Handle guest inquiries, feedback, and complaints in a timely and effective manner, striving to exceed expectations and resolve issues with diplomacy and tact. Collaborate with the culinary team to maintain high standards of food quality, presentation, and consistency. Qualifications: Minimum of 3 years of experience in a managerial role within the restaurant industry. Proven track record of success in managing restaurant operations, achieving financial targets, and delivering exceptional customer service. Strong leadership skills with the ability to inspire and motivate a diverse team. Excellent communication and interpersonal abilities, with a customer-centric approach. Detail-oriented with strong organizational and problem-solving skills. Proficiency in restaurant management software and Microsoft Office Suite.
"O Ver" comes from the Neapolitan dialect, meaning "Truth." We do our best to reflect this with authentic, delicious, and healthy food freshly prepared every day. Our menu is a true representation of Italian cuisine with a strong Neapolitan soul. 'O ver utilizes the unique ingredient of Pure Sea Water, extracted from the purest areas of the Mediterranean. With less sodium and more minerals, our food is lighter and easier to digest. Pizzas, bread, and seafood dishes are all made with Pure Sea Water. We source our ingredients directly from small independent Italian producers and only use the best local suppliers. Our offerings include authentic Neapolitan wood-fired pizza, pasta from Gragnano, fresh fish, and British meats. Every dish is handmade with love and patience by our chefs, in full respect of tradition. Simple recipes, the finest ingredients, and a lot of passion — less is more. Our menu caters to both vegetarians and vegans, with special variations and dairy-free options available upon request. The ideal candidate should have a strong background in Italian cuisine and good knowledge of Italian products and places. We are seeking a professional Senior Floor Manager with at least 2-3 years of experience in the same role, passionate about Italian food and cuisine, capable of working across two venues with flexible hours. "O'Ver restaurant is situated in London Bridge and Piccadilly Circus, with one more upcoming venue." We are looking for someone who will help ensure a great and memorable experience for our guests, demonstrating a high level of knowledge and the ability to narrate the story behind our products and production processes. You will need to deliver an experience without losing focus on the steps of service, which are crucial for our guests' satisfaction. WHAT WE ARE LOOKING FOR: - Proven experience in the same role - Leadership skills to drive the team to achieve company goals - Responsibility for running food and beverage teams and departments - Strong knowledge of Microsoft Office 365, Word, Excel, and PowerPoint - Understanding of Health and Safety and Food Safety compliance, using Health & Safety software - Confidence in using Rota system and internal payroll procedures - Communication skills with guests and team members across departments - Ability to execute tasks respecting deadlines set by company executives - Genuine passion for hospitality and hosting WHAT YOU WILL DO: - Key responsibilities for this role include but are not limited to: - Managing day-to-day operations and activities within the restaurant to ensure the team delivers an exceptional hosted experience for our members - Overseeing the entire team on duty and taking responsibility for each member, collaborating with your superiors - End-of-day cash up and sales reports to company directors, and completing daily hours to control wage costs - Empowering employees and colleagues during shifts, providing excellent service for regulars and first-time diners - Finding solutions and solving problems that may arise during a shift - Assisting the company in achieving budgeted food and drinks costs, understanding labor forecast and costs, stock, sales, and profitability - Completing daily checklists and ensuring every department is on point - Closing the venue from top to bottom and ensuring everyone has completed their duties before leaving - Ensuring staff members are adequately trained to provide high-quality service BENEFITS: - Competitive salary - 50% discount off your entire bill (including drinks) across the restaurants after the probation period - Wellbeing program with yoga, Pilates, and gym classes for free - Introduction of a start scheme and 28 days of holidays - Staff food and 28 days of annual leave - Birthday off - Training programs and internal competitions - Employee of the month O’Ver Hero scheme - Bonus scheme based on length of service Join our team if you're looking for a challenge, and don't forget to say EAT TO BE HAPPY
Want to be part of a global brand with countless opportunities? Amazonico London is on the hunt for a supervisor to join the family. Situated in the heart of Mayfair on Berkeley Square, Amazonico encapsulates the spirit of an adventure through the Amazon River—the vibrancy, the abundance, the intrigue, and the excitement. Our inspiration is founded in Latin America and runs through everything we do. From the seamless blending of our menus inspired by the countries of the Amazon but also the unique Asian and Mediterranean communities that inhabit them, to music being the beating heart of our experience, we are a fun family of passionate individuals with a shared mission to give our guests the most exciting experience. Employee Benefits: Competitive salaries Global career progression with opportunities for high performers to experience new openings in Europe, the USA, the Middle East, and many more to come! Opportunity to expand your skills with the support of experience management Subsidised short- or long-term housing is provided by the company to all new starters moving to London in a prime London location (only eligible to successful candidates outside of London and residing in the UK). Internal training and succession plans for rapid promotion. Education rewards Access Perkbox and enjoy a range of discounts and offers across well-known brands. Superb quarterly bonus schemes Refer-a-friend bonuses Staff meals (3 times per day) Shoes & uniforms provided or management's annual tailored suit allowance (role specific) Flexible working scheme & 28 days of holiday per year Staff & family dining discounts across the company’s global portfolio Have you got what it takes to join us in the jungle as a Supervisor? As our Supervisor at Amazonico, your responsibilities would include: Ensure the efficient running of a section during service and be responsible for any guest’s request. Promote sales and build rapport with guests. Ensure all orders, bills, and payments are taken correctly. Be competent with the point-of-sale system to ensure orders are placed efficiently and swiftly. To coordinate the allocation of duties and breaks for the Commis Waiters and Head Waiters To assist the management team with guest complaints and inquiries. Be responsible for ensuring that all guests receive the best possible service and care. Be able to work in a fast-paced environment. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. If you believe you have the warmth, passion, and enthusiasm, we want to hear from you! What are you waiting for? It’s time to start your London adventure and join the Amazonico family as a Supervisor!
We are currently seeking a bar manager to join our team. Situated in the vibrant heart of East London, Shoreditch, we are an independent establishment known for our creative offerings. Our venue hosts a variety of events, including vinyl sessions, comedy nights, and spoken word performances. With a low employee turnover rate, our former staff members continue to support us as loyal customers. Our sales breakdown consists of 50% beer on tap, 30% cocktails, and 20% wine and spirits. Reflecting the diverse and inclusive spirit of London, we pride ourselves on being a multicultural, multi-ethnic, and LGBTQ+ friendly space.
- Overview: - We are seeking a highly motivated and experienced Restaurant General Manager to oversee the operations of our tropical themed restaurant located in Lewisham. As the Restaurant General Manager, you will be responsible for ensuring the smooth functioning of all aspects of the restaurant, including customer service, staff management, financial performance, and overall guest satisfaction. Responsibilities: - 1. Operational Management: - - Oversee day-to-day operations, ensuring efficient and effective service delivery. - - Maintain high standards of food quality, presentation, and cleanliness. - - Monitor inventory levels and ensure proper stock management. - - Implement and enforce health and safety regulations. 2. Staff Management: - - Recruit, train, and supervise restaurant staff, ensuring they deliver exceptional customer service. - - Schedule and manage staff shifts to ensure adequate coverage. - - Provide ongoing coaching and performance feedback to enhance team performance. - - Foster a positive work environment that promotes teamwork and employee growth. 3. C B Customer Service: - - Ensure guests receive outstanding service and resolve any customer complaints or issues. - - Monitor customer feedback and implement improvements to enhance the dining experience. - - Maintain a welcoming and friendly atmosphere for all guests. 4. Financial Performance: - - Monitor and control restaurant expenses to meet budgetary guidelines. - - Analyse financial reports and implement strategies to maximise profitability. - - Conduct regular inventory audits and manage cost control measures. - - Collaborate with the management team to develop sales and marketing initiatives. - Requirements: - - Proven experience as a Restaurant General Manager or in a similar role. - - Strong leadership and management skills, with the ability to motivate and inspire a team. - - Excellent communication and interpersonal skills. - - In-depth knowledge of restaurant operations, including food and beverage service. - - Ability to handle high-pressure situations and make sound decisions. - - Familiarity with financial management and budgeting. - - Knowledge of health and safety regulations. - - Flexibility to work evenings, weekends, and holidays as required. - - We offer a competitive salary of £38,000 per year, along with opportunities for growth and development within our organisation. - If you are a dedicated and passionate individual with a strong background in restaurant management, we invite you to apply for the position of Restaurant General Manager at our restaurant in Lewisham.
Job Summary The Duty Manager is responsible for managing the building on a day-to-day basis. In particular overseeing the front of house operation and working with paid staff and volunteers. Key Responsibilities • To manage the day to day operation of the building • To ensure that all users of The Farm receive excellent customer service • To manage volunteers • To welcome visitors to The Farm and provide information as required • To support the Box Office • To support FOH sales including catering and retail • To deputise for the Entertainments Licensee in her absence Detailed Job Description 1. Welcome visitors to The Farm including Audiences, Artists, Hirers, Market and Class Attenders. 2. Provide show reports detailing activity and any issues arising. 3. To manage the day to day running of the building 4. To deliver fast, efficient ticket sales from the Box Office* 5. To ensure that the foyer and public areas of the building are always kept clean and tidy. 6. To manage print in the building, liaising with the marketing team 7. To re-set rooms on a daily basis for classes and events. NB This includes manual lifting 8. To engage in other Front of House activity including working with café bar as required 9. To help with seasonal décor in the theatre foyer for school holidays and xmas 10. To deputise for the Licensee in her absence, ensuring strict compliance with all conditions of the building’s Licence and undertaking regular duty management shifts 11. To undertake first aid training and act as one of the venue’s nominated First Aiders 12. To carry out their duties with due regard to Norden Farm’s Equal Opportunities Policy and Health and Safety Policy, and to act in accordance with the Data Protection Act 13. Any other duties as may be required as part of the House Manager function *Training on Spektrix, our computerised ticketing system will be given. Hours of Work Most of the work will be Tues – Sat. Occasional Sundays & Mondays in the year. Most public holidays are part of the working time and are taken as TOIL. Potential additional hours for holiday cover and special projects. Duty Manager Person Specification Essential Candidates must be able to demonstrate: • Experience of working in sales and / or merchandising / point of sale experience • An understanding of high-quality customer service • A good level of physical fitness (as lifting and moving furniture to re-set rooms is required on a regular basis) • A good level of computer literacy (training on specific software programmes will be provided) • A keen eye for detail • Excellent communication skills, both written and verbal • Ability to work unsupervised and as part of a team • Excellent organisational skills • A genuine interest in the arts Desirable • Duty management experience in a similar environment • Experience of working in a Box Office, particularly operating Spektrix • Own means of transport • First Aid qualification Norden Farm uses Spektrix for box office ticketing, and Microsoft Office for administrative purposes.
Join our team as a Food Court Cashier & Sales Associate, where you'll be the friendly face behind the counter. Your main role is to ensure smooth transactions, boost sales, and provide exceptional customer service. Responsibilities: Greet and assist customers warmly, processing their orders efficiently. Upsell menu items and promotions to enhance sales. Keep the area clean and organised and helping with cleaning duties Handle cash and electronic payments securely. Resolve customer concerns with professionalism. Work efficiently in a fast-paced environment. Qualifications: Excellent communication skills and a positive attitude. Ability to multitask and work well under pressure. Flexibility to work various shifts.
An opportunity has arisen for a Bar Supervisor to join our vibrant and friendly team. Of course we expect the usual stuff on a day to day basis; great service, standardisation and some quality shaking. To be eligible for this role, you will need to demonstrate confidence in supporting a small team in a busy and high-volume hospitality environment. You must drive sales through supporting the team, and delivering speedy service with passion on the bar! We expect at least 1 year of experience working in a bar environment, and a 'work with the team' approach/attitude at all times. What we expect from you… - Enjoy working in a team and building relationships - Ability to work well under pressure and use initiative - Dedicated team-player, who strives for excellence and leads by example - Motivate all staff and project a positive attitude at all times. - Being organised and proactive in managing your tasks. - Kind, engaging and fun with personality and strong communication skills - Strong time-management and prioritisation skill - Attention to detail, organised and diligent - Dedicated team-player, who strives for excellence and leads by example - Train, supervise, and motivate staff members to deliver exceptional customer service - Availability to working late nights and weekends So what's in it for you? Hourly rate starting from £11.90 per hour plus service charge Tronc split between the FOH and BOH team Free food on shift 30% off in any Burger and Beyond on food and drink A flexible rota 28 days holiday (for full time) No uniform - we want you to be you!
A fun job making and selling shaved ice refreshments on Brick Lane. Summer job with commission + hourly. Looking for fun, extroverted people to help promote and sell shaved ice refreshments. Reach out if interested and little experience required, just trustworthy and reliable with lots of personality
Position: Shot Waitresses Become a shot girl! •All commission is uncapped; the harder you work the more you will be rewarded. •You will receive full payment at the end of each shift. •Work with like-minded driven individuals. •Get paid to party and socialise with customers. •Training provided if you have no experience. •Flexible work, work whenever you’re available (weekends). •Free to come for an interview on Monday, and trial next weekend. What we are looking for: •Being able to demonstrate sales ability. •Have the drive it takes to sell in high pressure environments. •Good organisational and communication skills. •Evening availability.
You will be working alongside the Founder of the Company to ensure that we meet our sales targets. Your role will be to find and book sales meetings with prospective clients outbound sales activity, with minimum activity targets each week plus you will qualify and book all inbound enquiries. You will prepare for these meetings which will then be conducted by the Founder - with you in attendance. You will need to be very comfortable in quickly identifying potential clients and calling them to book an appointment to talk about their online requirements - you will need to understand our services and then what questions to ask to disturb complacency and have someone want to meet with us. Essentially, you are the ‘opener’ and the Founder is the ‘closer’. You will receive ‘on the job’ coaching in the sales meetings with a view to grow to the ‘closer’ over time (for the right person) 50% of your week will be self-generating new business activity. 25% of your week will be attending meetings alongside the Founder 25% of your week will be admin Our monthly sales targets are: £15,000 one off revenue £3,000 monthly retainers All coming from at least 3 new sales • Every month you will be responsible for sourcing, booking, prepping, and attending 12 new business meetings per month. • Out of these meetings you will complete at least 6 detailed proposals to present in a follow up sales meeting offering MML’s solution. • You will convert at least 3 of these into new clients. • Prepare detailed project descriptions to handover to the team effectively. • Be a point of contact for the project team throughout the onboarding process. • You will need to identify what activity you will need to do to create these 12 new business meetings each month. • Learn and understand who MML’s ideal client is, then; o 20 new ‘ideal’ clients and contacts identified and registered as leads on the CRM per week. o 50 phone calls to ‘leads’ database each week o 50 emails to ‘leads’ database each week o Follow up on previous contacts to build future pipeline. o 2 new ‘self-generated’ appointments booked every week. o 1 referred appointment booked every week. o Handle inbound enquiries on day of contact qualifying suitability and then booking a meeting. o Attend early morning business networking meetings. o Top 10 key account prospect list - minimum package of 80 hours per month. Minimum 1 phone call and 1 email per month to these clients. After 3 months no discussion then removed from list and replaced Sales process tasks This is the sales process from the point of a new business meeting being confirmed. • Meeting preparation • Site map • Keyword research based on site map. • Diary management – confirming meetings. • Attend new business meetings - led by Founder. • Take meeting notes. • Thank you email to client. • Prepare our proposal. • Confirm SEO package required with SEO team. • 2nd sales meeting to win new client - led by Founder. • No from client - understand the reasons why / can we negotiate? • Not sure from client - book 3rd meeting which will be led by the Founder. • Client goes quiet and not responding - 3 more phone calls, 3 emails then diaries for future point. • Yes from client - move to onboarding process. • Project notes - complete detailed and thorough notes on the client and their requirements in the project as a reference point for all team members to refer to. • Host internal handover meeting to share client knowledge and hand over the project seamlessly to the project team. • Liaise with the Project team to understand availability and then book Kickstart meeting with the client. • Set up direct debit agreement with the client. • Confirm kickstart meeting. • Follow up with the Client on any non-payment during the project. • Where needed by the Projects team. answer any client questions during the project. • Host a handover meeting to the Account Manager when the project complete. • Once project complete and customer confirmed happy, ask client to recommend any of their contacts to get a referral for a new business meeting.
- Welcome to Big Heart Fundraising – Hey, potential applicants, we have a name change. We're now called Big Heart Fundraising, and we are a small agency that works in partnership with massively known charities worldwide! Private sites Fundraisers Needed! · Do you like to talk and interact with new people every day? · Are you adventurous, and would you enjoy travelling and working in different parts of London weekly? · Would you also like to get paid £100 EVERYTIME you refer one of your friends? Then maybe this is the perfect job for you! Here at BHF, we have award winning fundraisers managing and training our staff and their here for a reason. Other than having a relaxed, fun environment when it comes to uncapped bonuses, we are one of the highest paying companies in the industry! Now we're on a mission, we are looking for dedicated optimistic fundraisers to work and join our diverse teams in London · Full time Monday – Friday - Flexibility on weekends! '10 am start 5 pm finish' · Private Sites (Shopping centres and supermarkets perfect when the weather is cold and wet outside) Experience is HIGHLY recommended if you want to be on a basic rate!!! Realistically, experience in sales/ fundraising does guarantee better results. If you do not have experience we can offer you a commission position but the minimum things we expect you to have before applying for this role are confidence, good work ethic, and the ability to handle rejection. Without these, unfortunately, you will not succeed. (If you do have experience getting 2 - 5 sign ups a day, this is an incredible opportunity for you to maximise your income to £500 - £1000+ weekly pay) · What do we want? Big Heart Fundraising is like a small family consisting of many cultures and different backgrounds. We are understanding down to earth people with big hearts and positive vibrations, and we are looking for more people to join our fantastic fundraising team. Your job role will be speaking face to face in person with random members of the public, explaining and encouraging them to sign up for a £10 monthly subscription to the charity. We work mainly indoors on privately booked sites like supermarkets, shopping centres, and town centres, working with charity partners like Save the Children and more! What do we want vs. what do you get? Well, firstly every charity that you represent will expect targets from you. Our targets are 10 - 15 sign ups per week. We have an amazing payment structure, which comprises of a £360 weekly basic! i.e. £12 per hour along with amazing bonuses!! Although you will be paid a basic you will be self-employed and have HUGE potential for high earnings. Once you get 10 sign ups you will be paid a £140 bonus!! And once you get 15 sign ups you will be paid an extra £250 bonus!!! Every sign up after 15 will be an extra £50 on top of previous earnings meaning that your pay is literally uncapped! So fundraisers that are achieving 15 sign ups when we include bonuses are earning around £750 - £1250 weekly pay! You are also paid 3 weeks in arrears meaning on your third week on Friday you will be paid your basic and bonuses both on the same day for the first weeks work. Important Fundraisers on basic must score a minimum of 7 sign ups in any given full week as mandatory requirement scoring below this will activate things such as warnings, retraining sessions, recovery time off and effectively job termination but, we will always work with you as much as we possibly can to push you to try and achieve your best. This is honestly not difficult or impossible. One of our fundraisers scored 17 sign-ups in one day! #Alex Hall AMAZING OPPORTUNITY! · Excellent career progression opportunities, with the potential to progress to team leader (extra income from team earnings). · The chance to represent a host of well-known charities, raising funds for their incredible causes. · Promoting a team-spirited culture within a supportive environment and regular team socials. · Opportunities to work at exciting events (with uncapped bonus) Getting Started: We do induction training every Friday’s and Monday’s done via Zoom call which you will be paid £50 for completing training! This will be added on the first day that you are paid. Induction is just information given about the charity done by the charity partners via zoom call and usually last around 6 hours in total. The reason for this is to get new starters in to work fully understanding what it is that the charity does before explaining it to others. If you have got what it takes, please send us a cover letter explaining why you feel you'd be a good fit. Looking forward to hearing from you superstars Experienced fundraisers, big hitters, or bell ringers ONLY please and thank-you. Even though it is hard to manage professionalism through texts and WhatsApp’s if you have valid genuine experience and know how good you are you can be fast tracked very quickly. Just send a message to >> Manager Andrew Collins –