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At Scarpetta we make pasta from scratch, roast our own coffee blends and serve the classic Italian Aperitivo every evening. While lunch is all about fast-paced service, evenings are about having a relaxing time. We dim the lights, play excellent music and become a restaurant where our guests can have a great dining experience. We have three restaurants in Central London and we are looking for an ambitious, respectful and experienced supervisor, who is not afraid to roll their sleeves up, lead by example and deliver amazing results. As a front of house supervisor, you will be a role model to Scarpetta employees, guiding and coaching your team to deliver incredible services to guests with integrity and passion. You share the courteous and hospitable values of your Senior Managers and these will cascade down through your team and to your guests. Being accountable for and proud of your restaurant, you will grow a caring team that work collaboratively and seamlessly with Front of House & Back of House team to deliver our common goals of outstanding guests experience. Understanding how this is key to Scarpetta’s profitability and growth. You plan your shifts impeccably, constantly monitoring cleanliness, health and safety, licensing compliance and staffing levels; finding continual improvement in creative ways. **Perks & Benefits: ** - progression within a fast-growing company - Monday to Friday - Permanent contract - 24/7 Hotline providing free financial, legal, and personal advice - 28 days' holiday per year - 50% off across Scarpetta Restaurants - A supportive, people-focussed culture - Daily high quality and healthy employee lunches - Unlimited coffee - Employee referral bonus - Great staff parties! - Free financial and legal personal advice services Key Responsibilities: - Being part of the Management and help opening/closing the restaurant. - Team enabler - Encouraging and supporting a culture of learning and development and talent retention by continually coaching team members, being courteous even under pressure and assisting with appraisals. - Lets’ grow together – You are commercially aware of what it takes to grow a business and increase profitability through effective marketing initiatives and valuing customer feedback. You are aware of your teams accountability for controllable costs and constantly assessing staffing levels. - Positive attitude - Providing unexpected surprises to the team and customers and moments of care, being calm and considerate of fellow colleagues. - Compliance management – You demonstrate due diligence in health and safety, food safety allergen awareness and risk assessment according to Scarpetta policies. - Exceptionally guest focused - Being approachable, calm and friendly, even in times of pressure. - A product expert – From a perfectly garnished gin and tonic to a table setting that’s instantly—Instagramable, you are passionate about our offering and know everything about it! - Venue Maintenance – Ensuring the ambiance of the venue is as warm, welcoming, tidy and safe as possible, you communicate any issues clearly to senior management. - Stock and Cash Handling – You are confident using EPOS, software programs manual systems to accurately manage, record and report stock, cash and rotas. Taking responsibility of security, wastage, profit margins and licensing law when on duty.
About the job At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground. Hey Sunshine, You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music, and the heartbeat of our . We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. Join us and make it your own story Trust us, you won't get bored, as you: are not only an all-rounder and multitasking talent, but also the first point of contact for our guests to make them feel at home from the very first moment to the last drink support our guests with the self-check-in process and take on additional front desk responsibilities prepare cocktails, drinks, and delicious snacks with a few skillful moves, ensuring smooth and seamless service lovingly take care of our breakfast buffet in the morning and wow our guests with your barista skills roll up your sleeves when it comes to goods receiving, inspection, and storage, always keeping an eye on the perfect mise-en-place according to our setups and standards share your insider tips with our guests, pointing them to the best hotspots in the city We've been waiting for you, since you have/are: ideally gained some experience in the hotel industry, don’t worry if you don’t know what "mise-en-place" means yet 😉 flexible and ready to work in shifts counting reliability, multitasking and your willingness to learn among your strengths empathetic with others and love sharing your enthusiasm with those around you a great sense of humour, enjoy working in a team, and love interacting with our guests speaking fluent English What's in for you? That's how we groove: your style, your smile, your ideas – bring your personality to work. Maybe even with a new tattoo, piercing or hair colour on us? better together – at work, during team events or just because it’s Monday 😉 less work, same money – for us, full-time means 35 hours and every hour counts no more excuses – we support your sports program LEGEN...wait for it...DARY staff rates - for you and your travel buddy sip, snack, repeat - with your Ruby F&B-Credit no matter how you get to work – a mobility allowance comes on top take it to the next level – secure yourself some extra cash through talent scouting and positive reviews level up your game – with trainings, coaching, and mentoring, you get the chance to grow, just like Ruby does innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it Where have you been so long? Whether you’re a social butterfly with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and behind-the-scenes magic - there’s a place for you at Ruby. We’re always looking for friendly faces and passionate team players. Not perfect CVs, but great personalities, who’ll help us create hotels and workspaces with character and soul. So, whatever makes you tick, join us and start your Ruby story. Diversity, Equity & Inclusion We believe that... ...you can love whoever you want to ...you should decide for yourself whether and with which pronouns you would like to be addressed ...you can be proud of your heritage and culture ...you don't have to justify your religion or world view ...you are good, just as you are and make our team and Ruby's diversity unique We can't deal with: isms Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here. If you want to know what to expect, listen to Carolina's story from our Ruby Zoe in London. You can find even more Ruby Stories. Department: F&B service Language required: English. The company We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. For us, luxury means uncomplicated comfort instead of formalities. Inspiring people instead of beautiful facades. Soul and character instead of glossy surfaces. For us, lean means not having to pay for anything you don't need or want. Simply leaving away the unimportant. In hotels, located in the heart of the city, we don't need a restaurant or room service. Instead, we want a casual bar that is open around the clock. We don't need huge rooms, since luxury is also possible in a small space. But we want that everything got its place and the most important things to work perfectly: Being connected, sleeping, freshening up. Diversity and being different is important to us, which is why we strive for a team where the most diverse bunch of people can find their place. With us, you should be yourself. Everyone brings their own rhythm and their own melody. This is how our unique groove comes to life. Did we mention, that we love music? As a team, we want to be the best at what we do. And we like to walk off the beaten path to do so. We enjoy what we do and don’t take ourselves too seriously. We prefer talking as equals with each other as well as with our guests, instead of hiding behind titles and formalities. We’re all united in our wish and goal: to give everyone – employees, guests and clients – the feeling of having arrived, where the real heart of the city beats. We’re not looking for a perfect CV, but rather a personality, which fits to our team. Sounds interesting? Apply now. Join us and make it your own story!
We are looking for a friendly and positive individual to help us build a community spirit and a homely environment at a student accommodation we have just opened in Kensington. It’s a very responsible role as around 100 students will be living on site as well as an arts and creative studio with an additional 50 people on the premises each day. This position combines customer service, facilities management, and safety responsibilities to ensure that students living in our accommodations have a comfortable, enjoyable, and safe living environment. As concierge, supported by our property managers, cleaning and on site security team you will act as the first point of contact for residents, providing excellent customer service and managing daily operational tasks. . Key Responsibilities: Student Accommodation Concierge: - Customer Service : Greet and assist students and visitors, providing information about accommodation facilities, amenities, and local area. - Resident Support : Address students' enquiries, assist with reporting and resolving maintenance requests promptly to ensure resident satisfaction. - Facility Management : Oversee the cleanliness, maintenance, and functionality of communal areas, reporting issues to the cleaning and/or maintenance teams. - Access Control : Monitor and manage access to the building, ensuring that only authorized individuals enter and exit the premises. Dealing with any queries from resident students regarding issues with fobs/keys. - Administrative Tasks : Handle check-ins, check-outs, room assignments, and other administrative duties, assisting the accommodation management team. Post Room management : Overseeing postal deliveries to and distribution/collection of post/parcels from the mail room. Fire Marshall: - Fire Safety Compliance : Ensure that all fire safety regulations and guidelines are followed within the accommodation building. - Fire Drills and Training : Lead regular fire drills and provide fire safety training to all residents and staff, ensuring familiarity with evacuation procedures. - Emergency Response : Act as the primary point of contact during fire-related emergencies, coordinating evacuation procedures, assisting residents in need, and notifying emergency services. - Inspection and Maintenance : Conduct regular inspections of fire exit routes and doors, extinguishers, carry out weekly fire alarm tests. Report any issues to maintenance. - Documentation and Reporting : Maintain fire safety logs, drill records, incident reports, ensuring compliance with local fire safety regulations. Qualifications required: - Experience : Prior experience in customer service, security, hospitality, or student accommodation is preferred. - Certifications : Fire Marshall certification (or willingness to obtain one) and first-aid training are desirable. - Skills : - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail. - Ability to handle any emergency situations calmly and effectively. - Proficiency in using MS office software Personal Attributes: - A proactive, approachable, and problem-solving attitude. - Ability to work independently and as part of a team. - A commitment to ensuring the safety and well-being of students and staff. Working Conditions: - The role is a live-in position which will require being “on call” during evenings and weekends to ensure 24/7 accommodation support and emergency readiness. - Physical activity is required including walking the building for inspections and assisting during evacuations. Supported by the Management team, on call maintenance and 24/7 security team based on campus this position is will provide an integral part of the student living experience to ensure the safety and comfort of all residents. Renumeration: £12-£14 per hour according to experience. The salary includes use of a self contained flat with all bills included + monthly amount depending on experience and number of hours worked. Hours available: Mon-Fri 0830-1400hrs based in the office on site, then on call from 1400hrs Weekends: 1000hrs – 1300hrs, then on call The position is available from 25th June 2025
About the job At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground. Hey Sunshine, You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music, and the heartbeat of our . Tucked away down a narrow London lane, our Ruby Stella takes her name and inspiration from one of the neighborhood’s historic literary lights: Charles Dickens. With Farringdon’s rich history as a creative hub, with jewelers and bookbinders in mind, we set to work creating a cosy, bookish space. Our Ruby Stella and her 153 rooms are within strolling distance of the shops and theatres of the West End, along with historic sights like St Paul's Cathedral and the Tower of London. We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. Join us and make it your own story Trust us, you won't get bored, as you: take care of cleaning the hotel rooms and, when needed, the public areas handle additional special cleaning tasks in consultation with the Housekeeping Operations Manager/Housekeeping Supervisor ensure and maintain the established housekeeping quality standards work hand in hand with our hosts and hotel technicians to fulfil the needs of our guests are the go-to person for our guests on the floor and always know what to do take responsibility for lost and found items, because nothing slips through your fingers We've been waiting for you, since you have/are: gained experience in a similar position within the hospitality industry loving cleanliness and order, with a keen eye for the little details bringing a positive attitude and always have a smile on your face enjoying working with international guests and know how to handle their various requests speaking fluent English What's in for you? That's how we groove: your style, your smile, your ideas – bring your personality to work. Maybe even with a new tattoo, piercing or hair colour on us? better together – at work, during team events or just because it’s Monday 😉 less work, same money – for us, full-time means 35 hours and every hour counts no more excuses – we support your sports program LEGEN...wait for it...DARY staff rates - for you and your travel buddy sip, snack, repeat - with your Ruby F&B-Credit no matter how you get to work – a mobility allowance comes on top take it to the next level – secure yourself some extra cash through talent scouting and positive reviews level up your game – with trainings, coaching, and mentoring, you get the chance to grow, just like Ruby does innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it Where have you been so long? Whether you’re a social butterfly with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and behind-the-scenes magic - there’s a place for you at Ruby. We’re always looking for friendly faces and passionate team players. Not perfect CVs, but great personalities, who’ll help us create hotels and workspaces with character and soul. So, whatever makes you tick, join us and start your Ruby story. Diversity, Equity & Inclusion We believe that... ...you can love whoever you want to ...you should decide for yourself whether and with which pronouns you would like to be addressed ...you can be proud of your heritage and culture ...you don't have to justify your religion or world view ...you are good, just as you are and make our team and Ruby's diversity unique We can't deal with: isms Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here. If you want to know what to expect, listen to Andreea's story from our Ruby Zoe in London. You can find even more Ruby Stories here: src="https://www.youtube.com/embed/pyDWoipHByE?list=PLs713mwmcE44RCCCNcEXppghILFowqc3z&index=19" width="100%" height="350"> Department: Housekeeping Language required: English. The company We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. For us, luxury means uncomplicated comfort instead of formalities. Inspiring people instead of beautiful facades. Soul and character instead of glossy surfaces. For us, lean means not having to pay for anything you don't need or want. Simply leaving away the unimportant. In hotels, located in the heart of the city, we don't need a restaurant or room service. Instead, we want a casual bar that is open around the clock. We don't need huge rooms, since luxury is also possible in a small space. But we want that everything got its place and the most important things to work perfectly: Being connected, sleeping, freshening up. Diversity and being different is important to us, which is why we strive for a team where the most diverse bunch of people can find their place. With us, you should be yourself. Everyone brings their own rhythm and their own melody. This is how our unique groove comes to life. Did we mention, that we love music? As a team, we want to be the best at what we do. And we like to walk off the beaten path to do so. We enjoy what we do and don’t take ourselves too seriously. We prefer talking as equals with each other as well as with our guests, instead of hiding behind titles and formalities. We’re all united in our wish and goal: to give everyone – employees, guests and clients – the feeling of having arrived, where the real heart of the city beats. We’re not looking for a perfect CV, but rather a personality, which fits to our team. Sounds interesting? Apply now. Join us and make it your own story!
If a you're a friendly, kind & enthusiastic person who, enjoys working with happy customers (who really love what we do) & want to help us to make a real & valued difference, then come and join us! - We provide fresh, top quality coffee, pastry & sandwiches ant great prices with friendly service. We are veg friendly. - We take pride in our people, our quality & what we stand for. Like our customers, we love what we do-and it shows! We are fun, friendly & genuinely care about providing real, personal service. - Ideal for you if you are a dedicated good work ethics person that takes pride in your work and if you are seeking stable full time, rewarding (and appreciated) work with a great work/life balance. Ideal if you enjoy working with like minded caring, honest, reliable & ethical, fun and genuinely friendly people. We are only open Mondays-Fridays in London Bridge area (ie office hours without having to work in the City). We provide clean, well lit, secure, coffee house & we have our own wc. -No early shifts! -No late shifts! -No Bank Holidays (we are open M-F 7 am to 6:30 pm)! Enjoy your full weekends off! You will have good communication skills and good amount of experience in making quality Coffees, fresh Smoothies & Juices etc, ideally in small fast paced companies where they care about their customers. Fresh food/deli (prepping) quality style food experience, is a plus (ideally level 2). What are you waiting for?
Retail Manager As a result of our exceptional growth in recent years, we are on the lookout for an outstanding Manager with a proven record in sales,&marketing, visitor operations and customer service skills. Personal Skills: A suitable candidate will have good written and verbal communication skills, experience in problem solving skills, ability to use own initiative, work on their own, work with a team and strong track record of managing budgets to maximise income while controlling costs. • Project Management skills • Strong communication skills (both written and verbal) • Advanced IT skills, POS system management including web ordering • Flexibility, enthusiasm, and enjoyment in meeting people Employee benefits include: • Performance related Bonus • Pension Scheme • Opportunities for promotion • Discounted Purchases with us • An excellent working environment Details about the role: • Full time position (37.5hours a week) • Friendly team • Opportunities for further training and self-development • The store is open Monday to Friday from 9:00 am to 10:00 pm - 51 weeks per year. Rotating shift patterns within opening hours. • Salary £39000 per annum Main responsibilities: The duties of the manager will include: · Overseeing both front-of-house and back-of-house teams to ensure smooth, efficient service and an exceptional customer experience. · Daily Operations Management: Oversee the day-to-day running of the store to ensure smooth and efficient operations. · Stock Control & Inventory Management: Monitor stock levels, manage reordering, minimize wastage, and ensure availability of key items. · Supplier Liaison & Purchasing: Source products, negotiate prices with suppliers, and ensure timely deliveries. · Compliance & Licensing: Ensure adherence to all health & safety, food hygiene, trading standards, and tobacco/alcohol licensing regulations. · Cash Handling & Financial Reporting: Manage tills, reconcile daily takings, prepare sales reports, and monitor store profitability. · Staff Supervision & Rota Management: Supervise and support staff, prepare shift rotas, and manage recruitment and training of new employees. · Customer Service & Engagement: Maintain high standards of customer service, handle complaints, and promote a welcoming store atmosphere. · Visual Merchandising & Shop Layout: Ensure products are well displayed, clearly priced, and that the store layout encourages footfall and sales. · Security & Loss Prevention: Monitor for theft, maintain CCTV and security protocols, and ensure secure handling of high-value items. · Business Development: Identify opportunities to introduce new product lines, promotions, or services to increase sales and customer retention. Requested qualifications and experiences: • NQF Level 3 or above in management • At least one year experience of working in similar role i.e., Sales Manager/Marketing Manager/Retail Manager EMPLOYMENT IS SUBJECT TO TWO SATISFACTORY REFERENCES AND A DBS CHECK - Please note that if we have not contacted you within 10 working days, it is fair to assume that due to a number of possible reasons your application will not be pursued further in this instance. We will, however, retain your details on our database and contact you with any suitable opportunities in the future*