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  • Corporate Security Officer
    Corporate Security Officer
    22 days ago
    £13.15–£14.96 hourly
    Full-time
    London

    Corporate Security Officer (Bench Team) – London Are you an experienced security officer looking to work in a professional corporate environment for an award-winning security company? If so, read on. Pay Rate: £13.15 - £14.96 per hour Join Assist Security Group, recent winner of four OSPA awards including Outstanding Security Company. We offer a professional working environment, structured training and real support for our officers, with clear pathways for development within the business. Assist Security Group is recruiting Corporate Security Officers to support professional corporate environments in London. This is a front-facing role where presentation, professionalism and customer service are essential. We are looking for officers who understand that security in a corporate environment is not just about presence, but about creating confidence, protecting people and assets, and representing both Assist and the client to a high standard. Role Summary The role requires officers to demonstrate excellent customer service, strong communication and high presentation standards at all times. The purpose of the role is to ensure the safety and security of people, property and assets. Officers must remain professional, approachable and alert when dealing with occupiers, visitors, contractors, the public and emergency services. There is also an expectation to engage with continuous training, as policies, procedures and technology continue to develop within the security environment. Responsibilities • Wear the correct uniform, PPE and SIA badge, maintaining a clean and professional appearance at all times, • Provide a professional and welcoming front-of-house presence, • Deliver excellent customer service and engage positively with all visitors and staff, • Carry out all duties in line with Assignment Instructions and Risk Assessments, • Follow client policies and site procedures at all times, • Monitor access and egress, ensuring only authorised persons enter the premises, • Conduct internal and external patrols where required, • Monitor CCTV, alarm systems and other security technologies, • Identify and respond to incidents, risks and suspicious behaviour appropriately, • Report incidents accurately and in a timely manner, following escalation procedures, • Work collaboratively with emergency services where required, • Support the client’s professional environment and comply with reasonable operational requests Person Specification • Valid SIA Door Supervisor Licence or Security Guarding Licence, • CCTV Licence, • Previous experience within corporate security or a similar professional environment is advantageous, • Excellent customer service and communication skills, • Conscientious, alert and with strong attention to detail, • Professional, reliable and punctual, • Able to remain calm and confident in a fast-moving environment, • Maintains high standards of integrity and confidentiality, • Flexible, collaborative and positive in approach, • Strong verbal and written English Benefits • Competitive pay rate, • Structured training and support, • Professional working environment, • Perkbox benefits, • Opportunity to work with an award-winning security company Equality, Diversity & Inclusion Assist Security Group is an equal opportunities employer. We are committed to eliminating discrimination and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All recruitment decisions are based on skills, experience and suitability for the role. Reasonable adjustments will be considered throughout the recruitment process where required.

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  • Hospital Security Officer
    Hospital Security Officer
    22 days ago
    £14.8 hourly
    Full-time
    Kingston upon Thames

    Location: Kingston Upon Thames Salary: £14.80 per hour Hospital Security can be physically touch, mentally challenging and extremely rewarding! Position Overview: Are you ready to join our hospital security team? Assist Security Group is seeking experienced security professionals with exceptional customer service skills and a background in fast-paced environments, ideally, within NHS Hospitals. As a Security Officer, you will receive comprehensive training to handle various situations, including conflict management and physical intervention. Responsibilities & Duties: • Collaborate with the in-house security management team, following instructions from Hospital Security Managers., • Manage queues, entrances, lobbies, wards, and car parks around the hospital premises., • Provide assistance to the public, offering directions and information about the hospital and local area., • Maintain a safe environment for patients, staff, and contractors, ensuring a visible and vigilant security presence., • Offer support to NHS staff and respond promptly to any incidents or emergencies., • Utilize conflict management skills to de-escalate situations and minimize the need for physical intervention., • Maintain effective communication via two-way radios and accurately report activities and incidents. Requirements: • Valid Door Supervisor licence., • Must be able to commute to Kingston Upon Thames, • Right to Work in the UK., • 5-year employment/educational history., • Able to work in a fast paced, challenging environment., • Able to keep cool under pressure., • Proficiency in using two-way radios., • Excellent written and verbal communication skills., • Professional appearance and demeanor. Preferred (but not essential) Requirements: • Previous experience in NHS environments., • Security experience with conflict management., • Additional training in Emergency First Aid, ACT, Safeguarding, Fire Marshall, Manual Handling, Conflict Management. Benefits: • Competitive pay rate., • Shift pattern covering nights, days, and weekends (24/7 site). Equality, Diversity & Inclusion Assist Security Group is an equal opportunities employer. We are committed to eliminating discrimination and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All recruitment decisions are based on skills, experience and suitability for the role. Reasonable adjustments will be considered throughout the recruitment process where required.

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  • Guest Experience Manager
    Guest Experience Manager
    1 day ago
    Full-time
    London

    Guest Experience Manager - Cove Cannon Street London We believe in simplicity, beauty and efficiency. Ever the curious, it’s about little things. Big things. Unexpected things. We are part of our local community and they are part of us. We believe in creating authentic, localised experiences for our guests. There are no boundaries, in your role as Guest Experience Manager, as you will be responsible for your team in providing all the reassurance our guests need to relax into their stay. Experiences they won’t find anywhere else. In this role you will be responsible for; - • Using your intuition to curate memorable experiences, to ensure our guests come back for more., • Creators of authentic experiences and sanctuaries for our guests from the moment they book, to when they arrive and leave. Immersing you, and your team into the local community to collaborate with local businesses in any way we can., • Support and deliver the guest experience through face-to-face interactions when guests are not receiving virtual support via our dedicated app. Ensuring all guest queries are provided and answered in an efficient and effective way., • Liase with edyn’s central Guest Services team, as the point of contact and reference for updates and activity of guest interactions via our dedicated app., • Ensure all properties operate within all health & safety and fire safety guidelines, ensuring team and guests alike are safe and secure., • Collaborate and network with the team through building connections virtually and in person to create an engaging, fun and creative way to forge commitment, learnings, passion and understanding across the brand and properties. What we look for. - • Previous management experience within hospitality is highly desirable (hotels, student living, hostels, build to rent accommodation, including wider hospitality sectors also etc)., • Previous team management experience., • An engaging people manager, who is able to collaborate and network with their teams through building connections virtually and in person through fun and creative ways to forge commitment, learnings, passion and understanding across the brand and properties., • Tech savvy, someone who does not shy away from tech-based resolutions and interaction., • Clear verbal/written communication proficiency., • Flexible and adaptable approach with a can-do attitude. But most importantly, you will be human like us. Your decisions and ways of being will be inspired by our values that have been created and defined by our people; The Courage to Question, Evolve and Be Human. Our benefits. • Competitive salary, • Bonus scheme, • Excellent travel and development opportunities, • 25 days’ holiday (Inc bank holidays and the option to buy more), • Wellbeing benefits (cash plan and an Employee Assistance Programme), • Free nights in our properties, • Recognition schemes, • Pension (the tax efficient way), • Sick pay, • Other benefits tailored to you Our natural habitat. We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Not many Londoners live in the Square Mile, but for the duration of your stay, you can do just that. Mansion House station is minutes away and if you’re working in The City, the Bank of England and offices such as Deloitte and Accenture are on the doorstep. You’ll also have a whole host of restaurants and bars to choose from, and across the river, the South Bank and Borough Market to explore too. The Shard is nearby for sky-high dining, as is the Barbican for a spot of culture at the weekend. About edyn. Here at edyn, we believe travel should be a rich journey of discovery. Our brands – Cove, Locke and SACO – offer soulful hospitality firmly rooted in their local neighbourhoods. Together, we’re creating sanctuaries for free-thinking urbanites across Europe. About Cove. Unlike other hotels, we’re not into labels. We’re into living. Cove offers guests a space like no other – carefully designed, uncluttered apartments that allow each person to make the most of every moment, and every mode. These day’s it’s not about clocking in then logging off, presenting then partying, or even weekdays and weekends. It’s about undivided, seamless living. Flowing from one mode to the next without interrupting. Working comfortably. Living efficiently. Blurring borders and being together, but with enough space for our guests. Work/life balance has changed, and we’re here for the future. Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community.

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  • Chef / Cook
    Chef / Cook
    22 days ago
    £32500–£38000 yearly
    Full-time
    London

    Pay: £32,500.00-£38,000.00 per year Title: Kitchen Manager (Standalone) Reporting to: House Manager Hours: 40 hours per week Location: Railton House, 10 Craven Hill, London W2 3DT About the role LHA London is seeking an experienced and confident Kitchen Manager to lead the catering operation at Paddington House, one of our largest and busiest hostels. This is a hands on leadership role where you will manage a higher volume kitchen with full responsibility for service delivery. You will oversee the preparation of fresh meals with daily catering typically serving 80 to 100 residents. You will also supervise and support a small volunteer team to ensure the kitchen runs smoothly, safely, and efficiently. If you enjoy working at pace, leading others, and running a well organised kitchen that serves a large community, this role offers both challenge and impact. About us LHA London has provided affordable, good quality accommodation since 1940. Across thirteen hostels, we support nearly 2000 young people living, studying, and working in London. Our catering service plays an important role in resident wellbeing and helps create a welcoming, homely atmosphere. Key responsibilities' Kitchen and catering Prepare and serve breakfast and dinner daily for 80 to 100 residents Plan nutritious, appealing menus suitable for higher volume service Lead the day to day running of a busy kitchen Maintain consistent quality, presentation, and portion control Ensure efficient and timely service Volunteer supervision Lead, guide, and coordinate a small volunteer team Delegate tasks clearly and provide hands on support Create a positive, respectful, and organised working environment Ensure the kitchen is left clean and secure Stock, suppliers, and budgets Manage ordering, deliveries, and stock control for a high volume kitchen Monitor usage and minimise waste Build effective supplier relationships Control food spend and work within budget Identify opportunities to improve value for money Health and safety Maintain excellent hygiene and cleanliness standards Record daily temperatures and compliance checks Ensure full adherence to food safety and health and safety legislation Report issues promptly Working pattern 40 hours per week across five days, including some weekends. Typical shifts: Weekdays: 12pm to 9pm Weekends: 7am to 4pm What we are looking for You are calm, organised, and confident leading a busy kitchen environment. You enjoy working with larger numbers and feel comfortable managing higher volume service. You will bring: At least three years experience in a professional kitchen Experience in a senior or lead role Experience cooking fresh food for larger groups or community settings such as education, care homes, hostels, or similar high volume environments Strong stock control and supplier management skills Understanding of budgets and food cost control Solid knowledge of food hygiene and safety compliance Experience supervising volunteers or small teams Ability to stay focused and organised during busy services A proactive and solution focused mindset A passion for preparing quality meals for a large community Why join us Additional day off for your birthday after one year of service Free onsite meals while working Quarterly employee recognition awards Opportunity to join the Employee Forum Enhanced pension contributions with employer matching up to 10 percent Employee Assistance Programme Cycle to Work scheme and Season Ticket Loan Death in service cover Enhanced maternity and paternity benefits Ongoing training and development Regular staff events If you are ready to lead a larger scale kitchen and play a key role in the daily experience of hundreds of residents, Paddington House offers a rewarding and fast paced environment where you can make a real difference. Benefits: Additional leave Bereavement leave Company events Company pension Cycle to work scheme Enhanced maternity leave Gym membership Health & wellbeing programme Life insurance On-site gym Private medical insurance Sick pay Store discount

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  • Reservation Agent
    Reservation Agent
    2 days ago
    Full-time
    London

    Trump International Doonbeg is a coastal haven, hidden on a sheltered corner of the Wild Atlantic Way where world-class golf meets an intimate Spa, amazing food and access to the best activities, culture, heritage and one of the most picturesque settings Ireland has to offer for conferences, meeting, incentives and special events. Recognised among the best championship Links Courses in the world and named best Golf Resort in Ireland by the Irish Golf Tour Operators Association. At the heart of the resort is the Irish Country house hotel with one of Ireland's best Hotel Restaurants, the Ocean View Restaurant, and Ocean is a recurring theme, ever present with stunning views of the rolling waves and the rugged landscape stretching as far as the eye can see to the Cliffs of Moher. Trump International Doonbeg is home to a proud and motivated workforce of over 300 staff during high season, offering a world class 5 Star Hotel workplace, with the beauty and balance of west Clare living. Job Title: Reservations Agent Department: Reservations Responsible To: Reservations Manager /Revenue Manager Type of Contract: Seasonal Main Purpose of Job: • To ensure that reservations are dealt with in a professional effective manner while maximising room and golf revenue using our systems to achieve this. This will be achieved through extending excellent customer service to all our guests., • To ensure that the department provides a high level of customer service and meets the Forbes brand standard for all reservations., • To be proficient using our PMS Opera, Opera Cloud, Lightspeed (Golf system), Book 4 Time (Spa system) and Res Diary (Restaurant system) and any new systems introduced. Training will be provided for staff if they do not have operational knowledge of the systems., • To process reservations via the telephone and or email in an efficient and courteous manner, requesting all relevant information to make the Reservation. Thus, ensuring we have all the required information which is communicated to all relevant hotel departments–ensuring we meet and exceed guest expectations., • To ensure that Housekeeping & Front Desk and other operations departments are aware of any special requirements for guests and VIP guests within the daily and weekly communication meetings, ensuring all guest requests are exceeded., • To possess a strong knowledge of the region, the resort amenities, bedrooms, and suites and therefore sell all aspects of the resort., • Follow the Revenue strategy as set out by the Revenue manager via Opera. Be familiar with Special offers and promotions on and offline., • To ensure that a form of payment is secured for all reservations processed., • To focus on all up-selling opportunities, promoting the various levels of accommodation on offer., • Assist in training new personnel on all-reservations standards and procedures., • Continuously report proactively on risks and opportunities to the Revenue Manager so that insight is created for team decision-making., • To be able to use your initiative and plan for the future and possible consequences. Being pro-active in getting tasks done and exceeding expectations of both guests and colleagues where possible., • Support & respect team members on a day-to-day basis., • Be knowledgeable on creating groups on our pms (Opera) including weddings, as assigned by the Revenue manager. Liaise with Brides & Grooms throughout the wedding process., • Meet the grooming standards as laid out by the company., • Familiarise yourself with our Circle of Commitments which link to the desired behaviours that we expect all our employees to display., • To undertake special duties or work outside the normal daily/weekly routine, • To communicate sales enquiries for Rooms, Golf, Meeting rooms & dining to the Revenue and Sales manager as appropriate., • Review no-shows and cancellations and process charges according to the hotel policy, • Liaise closely with the front office team as required on a daily basis., • Familiarize yourself with our Trump Cornerstone & participate in Trump Talk Daily., • Participate in Company training programmes as required., • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel which can include day, evening and Saturdays & some bank holiday Mondays. (9am-5pm, 10am-6pm). Flexibility required., • To have a thorough knowledge of and adherence to the law with regard to the following company regulations: Fire regulations and procedures Health and safety regulations., • Use discretion when dealing with guests at all times, adhering to GDPR rules & regulations., • To fulfil your obligations under the Health & Safety at Work Act 1989 and any revisions or additional legislation made thereto., • To ensure that reasonable care is taken for the health and safety of yourself, other employees, guests and any other person on the premises., • To keep your work area tidy and safe and report any hazard, accident, loss or damage to management., • To be aware of trained first-aid personnel on the premises and the location of the first aid box., • To observe all safety rules and procedures, including those laid down in the Health & Safety Statement for your place of work., • To carry out and promote fire and accident drills as directed by the hotel safety officer. OTHER DUTIES: • The above is not intended to be an exhaustive list and you will be expected to comply with any reasonable requests or duties as directed by management. QUALIFYING CRITERIA • Computer literacy – word, excel, • Proven track record., • Professional Telephone etiquette, • A good mathematical skill base, • Effective organisational skills., • Strong team player, • Excellent communication skills both written and verbal., • Positive attitude, cheerful and courteous demeanour., • Ability to remain calm whilst under pressure. BENEFITS • Discounted staff and friends and family rates available in other group properties in the United States & UK., • Discounts in our Spa, Hotel & Golf course., • Opportunities to develop and grow through assisted educational opportunities., • Regular staff appreciation initiatives., • Regularly stocked canteen for meals, snacks and beverages while on duty, • Free Car parking., • Sick Benefit scheme., • Personal locker where required., • Opportunity to learn and play golf out of hours plus the opportunity to invite golf guests at a reduced rate., • Use of fitness centre out of season.

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  • Kitchen Manager
    Kitchen Manager
    25 days ago
    £13.85–£14.85 hourly
    Full-time
    London

    We’re looking for someone with a genuine passion for food and a desire to grow within a supportive, development-focused environment. As a Kitchen Manager with Gafe Cafe, you will lead and support our kitchen team, overseeing food preparation and daily operations to ensure the highest standards of quality, hygiene, and service are maintained. Working closely with colleagues across the team, you will play a key role in delivering an exceptional dining experience for our customers. The Role • Culinary Excellence: Prepare and oversee the production of delicious, high-quality food, ensuring consistency and presentation standards are always met., • Service Delivery: Deliver outstanding catering services, supporting both kitchen operations and wider front-of-house service when required., • Efficiency: Ensure meals are prepared and served efficiently, meeting service deadlines and maintaining a smooth workflow during busy periods., • Hygiene & Safety: Maintain exceptional standards of hygiene, cleanliness, and organization across all kitchen and food preparation areas., • Team Leadership: Oversee daily kitchen operations, ensuring effective coordination of staff, equipment, and food preparation activities., • Resource Management: Monitor and manage stock levels, placing orders and controlling waste to ensure efficient use of resources., • Compliance: Uphold all health and safety, food safety, and compliance standards to maintain a safe and secure working environment., • Collaboration: Lead and collaborate with the wider Gafe Cafe team to deliver an exceptional experience for every customer who walks through our doors. About You • NVQ Level 2 (or working towards it) or an equivalent cookery qualification., • A genuine passion for great-tasting food and local cafe culture., • Strong understanding of food hygiene principles., • Excellent communication skills with the ability to build positive relationships with staff and regulars., • A motivated individual with a desire to succeed and grow with us., • Committed to delivering high-quality service with strong attention to detail., • Supportive, helpful, and a positive team player., • Demonstrates exceptional timekeeping and reliability. The Company Gafe Cafe is dedicated to connecting people through great food and even better atmosphere. We understand that every detail—from the first sip of coffee to the final bite of a meal—shapes the user experience. Through a combination of high standards and a team that truly cares, we help our customers start their day right or find a moment of peace in their busy schedules. At Gafe Cafe, we are committed to doing business the right way, valuing our community and our people above all else. We offer you a challenging and exciting career in an organization with people at its heart. At Gafe Cafe, everyone has the opportunity to develop, grow, and make a difference. Gafe Cafe is proud to be a diverse and inclusive employer. We welcome all applicants regardless of age, disability, gender identity, marital status, race, religion, or background. Our passion for inclusivity makes Gafe Cafe a more creative, productive, and happy place to work.

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  • Supervisor
    Supervisor
    1 month ago
    £15–£17 hourly
    Full-time
    London

    Job Description: Full-Time Supervisor – Up to £17 per hour inclusive of tronc Location: Alley Cats – Westbourne Grove About Us: Alley Cat's Pizzeria is a vibrant and bustling pizzeria known for its delicious New York style pizzas and energetic atmosphere. If you're passionate about Italian cuisine, thrive in a fast-paced environment, and enjoy working with a dynamic team, then we want you to join us! Position Overview: As the Restaurant Supervisor at Alley Cat's Pizzeria, you will play a key role in the day-to-day operations of the restaurant. We're looking for someone with strong leadership skills and a hands-on approach to oversee the front-of-house team and ensure smooth service throughout the day. If you're a natural leader with a passion for hospitality and a commitment to excellence, then we want you to be part of our team! Responsibilities: • Open and close the restaurant according to established procedures, including setting up and closing down equipment, ensuring cleanliness and organization, and securing the premises, • Supervise and train front-of-house staff on proper service standards, including greeting and seating guests, taking orders, and delivering food and beverages, • Greet and seat guests in a friendly and welcoming manner, • Give knowledgeable food and beverage recommendations, • Take orders accurately and efficiently, utilizing our point-of-sale system, • Deliver food and beverages promptly and accurately to guests' tables, • Maintain cleanliness and organization in the dining area, • Collaborate with kitchen staff and other servers to ensure smooth service flow, • Upsell menu items and promote specials to maximize revenue, • Handle cash and card transactions accurately and responsibly Requirements: • Previous experience in a supervisory or leadership role in the restaurant industry, • Strong knowledge of front-of-house operations, including opening and closing procedures, staff training, and customer service, • Excellent communication and interpersonal skills, with the ability to motivate and inspire team members, • Detail-oriented with strong organizational and multitasking abilities, • Ability to work effectively under pressure and remain calm in high-stress situations, • Flexibility to work evenings, weekends, and holidays as needed Benefits: 1. Up to £17 hourly starting salary inclusive of tronc, 2. A free staff meal on shift, 3. 50% discount on food and drink, 4. People’s Pension scheme contribution after 3 months, 5. Recommend a friend scheme with great bonuses per individual referral, 6. A fast-track career progression and CPL training

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