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  • Reservation Agent
    Reservation Agent
    3 days ago
    Full-time
    London

    Trump International Doonbeg is a coastal haven, hidden on a sheltered corner of the Wild Atlantic Way where world-class golf meets an intimate Spa, amazing food and access to the best activities, culture, heritage and one of the most picturesque settings Ireland has to offer for conferences, meeting, incentives and special events. Recognised among the best championship Links Courses in the world and named best Golf Resort in Ireland by the Irish Golf Tour Operators Association. At the heart of the resort is the Irish Country house hotel with one of Ireland's best Hotel Restaurants, the Ocean View Restaurant, and Ocean is a recurring theme, ever present with stunning views of the rolling waves and the rugged landscape stretching as far as the eye can see to the Cliffs of Moher. Trump International Doonbeg is home to a proud and motivated workforce of over 300 staff during high season, offering a world class 5 Star Hotel workplace, with the beauty and balance of west Clare living. Job Title: Reservations Agent Department: Reservations Responsible To: Reservations Manager /Revenue Manager Type of Contract: Seasonal Main Purpose of Job: • To ensure that reservations are dealt with in a professional effective manner while maximising room and golf revenue using our systems to achieve this. This will be achieved through extending excellent customer service to all our guests., • To ensure that the department provides a high level of customer service and meets the Forbes brand standard for all reservations., • To be proficient using our PMS Opera, Opera Cloud, Lightspeed (Golf system), Book 4 Time (Spa system) and Res Diary (Restaurant system) and any new systems introduced. Training will be provided for staff if they do not have operational knowledge of the systems., • To process reservations via the telephone and or email in an efficient and courteous manner, requesting all relevant information to make the Reservation. Thus, ensuring we have all the required information which is communicated to all relevant hotel departments–ensuring we meet and exceed guest expectations., • To ensure that Housekeeping & Front Desk and other operations departments are aware of any special requirements for guests and VIP guests within the daily and weekly communication meetings, ensuring all guest requests are exceeded., • To possess a strong knowledge of the region, the resort amenities, bedrooms, and suites and therefore sell all aspects of the resort., • Follow the Revenue strategy as set out by the Revenue manager via Opera. Be familiar with Special offers and promotions on and offline., • To ensure that a form of payment is secured for all reservations processed., • To focus on all up-selling opportunities, promoting the various levels of accommodation on offer., • Assist in training new personnel on all-reservations standards and procedures., • Continuously report proactively on risks and opportunities to the Revenue Manager so that insight is created for team decision-making., • To be able to use your initiative and plan for the future and possible consequences. Being pro-active in getting tasks done and exceeding expectations of both guests and colleagues where possible., • Support & respect team members on a day-to-day basis., • Be knowledgeable on creating groups on our pms (Opera) including weddings, as assigned by the Revenue manager. Liaise with Brides & Grooms throughout the wedding process., • Meet the grooming standards as laid out by the company., • Familiarise yourself with our Circle of Commitments which link to the desired behaviours that we expect all our employees to display., • To undertake special duties or work outside the normal daily/weekly routine, • To communicate sales enquiries for Rooms, Golf, Meeting rooms & dining to the Revenue and Sales manager as appropriate., • Review no-shows and cancellations and process charges according to the hotel policy, • Liaise closely with the front office team as required on a daily basis., • Familiarize yourself with our Trump Cornerstone & participate in Trump Talk Daily., • Participate in Company training programmes as required., • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel which can include day, evening and Saturdays & some bank holiday Mondays. (9am-5pm, 10am-6pm). Flexibility required., • To have a thorough knowledge of and adherence to the law with regard to the following company regulations: Fire regulations and procedures Health and safety regulations., • Use discretion when dealing with guests at all times, adhering to GDPR rules & regulations., • To fulfil your obligations under the Health & Safety at Work Act 1989 and any revisions or additional legislation made thereto., • To ensure that reasonable care is taken for the health and safety of yourself, other employees, guests and any other person on the premises., • To keep your work area tidy and safe and report any hazard, accident, loss or damage to management., • To be aware of trained first-aid personnel on the premises and the location of the first aid box., • To observe all safety rules and procedures, including those laid down in the Health & Safety Statement for your place of work., • To carry out and promote fire and accident drills as directed by the hotel safety officer. OTHER DUTIES: • The above is not intended to be an exhaustive list and you will be expected to comply with any reasonable requests or duties as directed by management. QUALIFYING CRITERIA • Computer literacy – word, excel, • Proven track record., • Professional Telephone etiquette, • A good mathematical skill base, • Effective organisational skills., • Strong team player, • Excellent communication skills both written and verbal., • Positive attitude, cheerful and courteous demeanour., • Ability to remain calm whilst under pressure. BENEFITS • Discounted staff and friends and family rates available in other group properties in the United States & UK., • Discounts in our Spa, Hotel & Golf course., • Opportunities to develop and grow through assisted educational opportunities., • Regular staff appreciation initiatives., • Regularly stocked canteen for meals, snacks and beverages while on duty, • Free Car parking., • Sick Benefit scheme., • Personal locker where required., • Opportunity to learn and play golf out of hours plus the opportunity to invite golf guests at a reduced rate., • Use of fitness centre out of season.

    Immediate start!
    No experience
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  • Business Development Manager
    Business Development Manager
    8 days ago
    £53000–£55200 yearly
    Full-time
    Greenford

    Al Kahrman Electromechanical Works UK Ltd About the Company AL KAHRMAN ELECTROMECHANICAL WORKS UK LTD (Company No. 13363363) is a registered and active UK company specialising in the provision of mechanical and electrical (MCE) services. Based in London, the company operates within the construction and engineering sector, delivering high-quality electromechanical solutions across a range of commercial and infrastructure projects. The organisation supports the design, installation, maintenance, and management of electrical and mechanical systems, ensuring compliance with UK industry standards and regulatory requirements. Its services cater to developers, contractors, and commercial clients, with a focus on reliability, efficiency, and technical excellence. With a growing presence in the UK market, AL KAHRMAN ELECTROMECHANICAL WORKS UK LTD is committed to expanding its operations, strengthening client relationships, and delivering innovative engineering solutions to support long-term business growth. We are seeking an experienced Business Development Manager to drive growth and expand our presence across the UK electromechanical sector. Key Responsibilities: Identify and secure new business opportunities across the UK market Build and maintain strong relationships with developers, contractors, and consultants Source and manage tender opportunities and oversee proposal submissions Lead commercial negotiations to secure profitable contracts Collaborate with technical teams to ensure high-quality project delivery Analyse market trends and develop effective growth strategies Represent the company at industry events and networking forums Requirements: Proven experience in business development or sales (construction/electromechanical sector preferred) Strong commercial awareness and negotiation skills Ability to manage stakeholders and deliver results in a fast-paced environment Excellent communication and relationship-building skills What We Offer: Competitive salary of £55,200 per annum • Opportunity to work on high-value commercial projects, • Career growth within a dynamic and expanding organisation

    Immediate start!
    No experience
    Easy apply
  • Events Sales Manager
    Events Sales Manager
    4 days ago
    Full-time
    London

    Assist the Events Sales team to deliver outstanding events for all of our guests. • Work alongside the Event Sales Team, Guest Services, Kitchen and Banqueting teams, • To understand and be fully conversant with Opera, the website, intranet, e-mail, and other office applications., • Have previous experience with working with an event sales operating system (such as Delphi, HART, Salesforce etc)., • To meet prospective clients and conduct show-rounds for both arranged appointments and ad hoc visitors, for Events and Groups business, • To assist the Group and Events Sales Team in negotiating for business, including hotel site inspections and the entertainment of clients, travel agents etc, • To collate and organise all pre event details to include event schedules, external suppliers, rooming lists, deposit schedules and food and beverage detail., • To meet with prospective couples for weddings, managing their full details, attending menu tastings as well as overseeing the wedding on the day., • To finalise event invoices and manage final payments., • To be responsible for the communication of all Event and Group activity to the front line team, through the distribution of timely and detailed Banqueting Event Orders, memo’s, summaries and in the providing of support for the hotel departments for all requirements of the guest arrival, stay and departure, • To actively promote and up-sell the services and facilities available to guests within the hotel, promoting profitable revenue from other outlets (e.g. restaurants, spa, polo, valet etc), • Health & Safety, • Comply with all statutory and company health and safety, fire, bomb and security regulations, • Ensure job required certificates are kept up to date, • Flexibility, • Along with your main duties you may be asked to complete other tasks and duties as and when necessary and reasonably required, • You may on occasion be required to adjust your hours of work to cover the business needs., • You will be required to work at least one Saturday a month

    Immediate start!
    Easy apply
  • Sales Representative
    Sales Representative
    10 days ago
    £14 hourly
    Part-time
    London

    Sales Representative – Hospitality Agency (In-Person Role) We are looking for an experienced, confident and proactive Sales Representatives to support our agency growth through targeted in-person outreach across Central London. This is a short, focused “Sales Day” role where you will approach hospitality venues, introduce our service, and connect directly with decision-makers. If you perform well, this will lead to ongoing and frequent work opportunities. ⸻ About the Role You will be visiting restaurants, bars, hotels, and event venues to introduce our agency and generate new client leads. Your goal is simple: 👉 Start conversations 👉 Deliver a short pitch 👉 Get venues to complete a quick sign-up form You’ll be fully briefed beforehand with a template script, training, and materials. ⸻ Shift Details - Duration: 2/3 hours max - Pay: £14/hour - Team: Working independently - Time: 2pm – 5pm (ideal window) ⸻ What You’ll Be Doing - Approaching hospitality venues in targeted areas (Soho, Shoreditch, Camden, etc.) - Speaking directly with managers or decision-makers - Delivering a short, confident sales pitch - Encouraging sign-ups via QR code (2-minute form) - Representing the agency in a professional manner ⸻ Experience Required - Previous sales experience is essential • Experience of securing clients, • Confidence speaking to new people in fast-paced environments, • Strong communication and interpersonal skills ⸻ What We’re Looking For - Confident, outgoing, and proactive attitude - Comfortable approaching businesses and starting conversations - Professional and well-presented - Reliable and punctual - Quick learner (template script + training provided) ⸻ Important - You must research the company beforehand and understand our service - You will be expected to confidently explain what we do - Performance will determine future opportunities and repeat work ⸻ What You Get - £14/hour for a short, focused shift - Simple, structured sales process - Opportunity for regular ongoing sales work

    Immediate start!
    Easy apply
  • Assistant Bar Manager
    Assistant Bar Manager
    17 days ago
    £15–£17.5 hourly
    Full-time
    London

    The Queens Head has been pouring pints since 1738 and still serves as Soho's cosy and proudly independent local. We're a wet-led pub - no kitchen, just great beer, great atmosphere, and great people. We champion quality beer, support independent breweries, host live music every Sunday, and pride ourselves on being an inclusive, welcoming space for all. We're looking for an experienced and passionate Assistant Pub Manager to help lead our team and keep the Queens Head running at its very best. Reporting to: Bar Manager, Head Office team Responsible for: Bar Staff, Supervisors, and Door Staff Job Summary • Take full responsibility for your shifts, ensuring the pub is well-managed and operating at its best from open to close, • Manage, lead, and motivate the team to deliver exceptional results, • Set the tone for a fun, welcoming atmosphere that keeps both customers and staff happy, • Make sure every guest leaves having had a brilliant experience with great products and service to match, • Get to know your regulars, build real relationships, and play an active role in growing the business, • Keep on top of compliance - you know the rules and make sure the team does too, • Hold high cleanliness standards and make sure checklists are followed correctly, • Oversee stock and cellar management, including regular line cleans, • Manage customer flow effectively - making smart use of space, balancing walk-ins and bookings, and keeping an eye on capacity to maximise turnover without ever compromising on customer experience or compliance Why Work With Us? • You'll be based in the heart of Soho - one of London's most exciting neighbourhoods, on the doorstep of world-class theatres, restaurants, and bars, • We've got something a lot of Soho venues don't - a genuine community feel with a loyal, friendly crowd who keep coming back, • We're independently run with a hardworking, fun, and inclusive team in a proudly LGBTQIA+ friendly environment, • 40 hours a week with a fair and considerate rota, plus overtime opportunities, • Weekly pay, • 28 days paid holiday a year, • A weekly drinks tab - you earn £1 for every hour you work, • 20% discount for you, your friends, and family, • Paid external training courses and career development opportunities, • Staff days out, brewery tours, and supplier visits throughout the year, • Christmas and summer parties Who Are You? • Someone who leads by example, takes pride in being professional, and knows that a great team starts with a great attitude at the top, • A team player who keeps communication strong and brings positive energy to those around them, • Hospitable by nature, with the ability to make customers and staff feel welcome and at ease, • Passionate about hospitality and pubs, with a genuine interest in industry trends and product knowledge, • Cool, calm, and collected when things get busy. But doesn't switch off when it quietens down - you use the slower periods to keep standards high, the team engaged, and the pub in great shape for when it picks back up., • Presentable and confident when talking to customers and representing the venue, • Aware of health and safety responsibilities and takes them seriously Must Haves: • You've managed a team before and know how to get the best out of people, • Reliable - great timekeeping and attendance matter to us, • Solid knowledge of draught dispense, beer, wine, and spirits, • A Personal Licence holder, • Confident handling of conflict calmly and professionally, • Fluent in English, written and spoken, • Computer literacy is a must Desirables: • Experience with stock and cellar management, • Cask ale knowledge and experience in cleaning lines, • Used to putting together rotas and staff schedules, • Events and bookings management, • Professional social media management, • Happy to roll your sleeves up for basic maintenance when needed, • Worked alongside security before Pay: • Up to £17.50/h Think you're the right fit? We'd love to hear from you. Get in contact and tell us a little about yourself and why The Queens Head feels like the next step for you.

    Easy apply
  • Chef / Cook
    Chef / Cook
    23 days ago
    £32500–£38000 yearly
    Full-time
    London

    Pay: £32,500.00-£38,000.00 per year Title: Kitchen Manager (Standalone) Reporting to: House Manager Hours: 40 hours per week Location: Railton House, 10 Craven Hill, London W2 3DT About the role LHA London is seeking an experienced and confident Kitchen Manager to lead the catering operation at Paddington House, one of our largest and busiest hostels. This is a hands on leadership role where you will manage a higher volume kitchen with full responsibility for service delivery. You will oversee the preparation of fresh meals with daily catering typically serving 80 to 100 residents. You will also supervise and support a small volunteer team to ensure the kitchen runs smoothly, safely, and efficiently. If you enjoy working at pace, leading others, and running a well organised kitchen that serves a large community, this role offers both challenge and impact. About us LHA London has provided affordable, good quality accommodation since 1940. Across thirteen hostels, we support nearly 2000 young people living, studying, and working in London. Our catering service plays an important role in resident wellbeing and helps create a welcoming, homely atmosphere. Key responsibilities' Kitchen and catering Prepare and serve breakfast and dinner daily for 80 to 100 residents Plan nutritious, appealing menus suitable for higher volume service Lead the day to day running of a busy kitchen Maintain consistent quality, presentation, and portion control Ensure efficient and timely service Volunteer supervision Lead, guide, and coordinate a small volunteer team Delegate tasks clearly and provide hands on support Create a positive, respectful, and organised working environment Ensure the kitchen is left clean and secure Stock, suppliers, and budgets Manage ordering, deliveries, and stock control for a high volume kitchen Monitor usage and minimise waste Build effective supplier relationships Control food spend and work within budget Identify opportunities to improve value for money Health and safety Maintain excellent hygiene and cleanliness standards Record daily temperatures and compliance checks Ensure full adherence to food safety and health and safety legislation Report issues promptly Working pattern 40 hours per week across five days, including some weekends. Typical shifts: Weekdays: 12pm to 9pm Weekends: 7am to 4pm What we are looking for You are calm, organised, and confident leading a busy kitchen environment. You enjoy working with larger numbers and feel comfortable managing higher volume service. You will bring: At least three years experience in a professional kitchen Experience in a senior or lead role Experience cooking fresh food for larger groups or community settings such as education, care homes, hostels, or similar high volume environments Strong stock control and supplier management skills Understanding of budgets and food cost control Solid knowledge of food hygiene and safety compliance Experience supervising volunteers or small teams Ability to stay focused and organised during busy services A proactive and solution focused mindset A passion for preparing quality meals for a large community Why join us Additional day off for your birthday after one year of service Free onsite meals while working Quarterly employee recognition awards Opportunity to join the Employee Forum Enhanced pension contributions with employer matching up to 10 percent Employee Assistance Programme Cycle to Work scheme and Season Ticket Loan Death in service cover Enhanced maternity and paternity benefits Ongoing training and development Regular staff events If you are ready to lead a larger scale kitchen and play a key role in the daily experience of hundreds of residents, Paddington House offers a rewarding and fast paced environment where you can make a real difference. Benefits: Additional leave Bereavement leave Company events Company pension Cycle to work scheme Enhanced maternity leave Gym membership Health & wellbeing programme Life insurance On-site gym Private medical insurance Sick pay Store discount

    Easy apply

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