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Senior Backend Developer (.NET | AI-First SaaS Platform) Compensation: Competitive, based on location and experience Location: UK or Turkey (Hybrid – Office & Remote) Keepnet is an AI-driven SaaS platform experiencing strong, sustained growth in the UK with growing global momentum, helping organisations manage human cyber risk at scale. With Agentic AI live in production, Keepnet runs autonomous systems that plan, build, and operate security awareness and human risk workflows, supported by strong guardrails and observability. We’re looking for a Senior Backend Developer who wants to build production-grade backend services that power these systems, working in a multinational, AI-first engineering team where quality, ownership, and long-term thinking matter. What You’ll Do • Design, build, and maintain scalable backend services for Keepnet’s Human Risk Management platform., • Build clean, modular APIs that integrate internal services and third-party systems to enable automation, reporting, and security workflows., • Develop testable, maintainable codebases using principles such as Clean Architecture, DDD, and TDD., • Own the full development lifecycle: design, implementation, CI/CD (Azure), and post-release monitoring., • Work on distributed and asynchronous systems using message queues, background workers, and event-driven workflows., • Use observability signals (logging, metrics, tracing, tools like Sentry) to proactively detect, diagnose, and prevent production issues., • Collaborate closely with frontend, product, and customer-facing teams to deliver features that solve real customer problems., • Participate in Agile ways of working, focused on iteration, ownership, and continuous improvement. What We’re Looking For • 8+ years of experience building backend systems with .NET., • Strong understanding of API design, distributed systems, and asynchronous architectures., • Experience with SQL and NoSQL databases (PostgreSQL preferred), caching, and queuing systems., • Familiarity with cloud environments and DevOps practices (Azure preferred)., • Comfort working on production SaaS platforms, with ownership beyond deployment., • Experience using AI-assisted development tools (e.g. Cursor or similar) to support code exploration, refactoring, testing, or design discussions—while maintaining strong engineering judgment., • A strong sense of ownership and production accountability, including monitoring, debugging, and continuous improvement., • Ability to understand product and business context, making pragmatic technical decisions that balance user value, risk, and long-term goals., • A security-conscious mindset, building systems that are secure by design. Life at Keepnet At Keepnet, engineering is about craft, collaboration, and impact. What you can expect: • Hybrid Working: A balance of in-office collaboration and remote focus time., • Thoughtful Engineering: Time and space to design systems properly, not just ship quickly., • Global Context: Work on a multinational SaaS platform used across multiple regions., • AI-First Environment: AI-assisted development and production-grade AI systems are part of everyday work., • Annual Leave: 25 days (+1 per year of service)., • Health & Well-being: Gym support and cycle-to-work scheme., • Team Culture: Monthly team lunches and quarterly offsites., • Continuous Learning: Learn from experienced peers and grow your skills over time. Why This Role Is Different This role is for engineers who: • Care about system design and long-term maintainability, • Enjoy working with experienced peers who challenge each other constructively, • Prefer preventing incidents over reacting to them, • Want to build software used by real customers at real scale, • Believe good engineering is as much about ownership and judgment as it is about code If that sounds like you, we’d love to talk.

Network & Cyber Security Consultant 🌍 Remote – UK & Ireland | 💼 Industrial Cyber / OT | ✈️ Up to 25% travel Our client is a leader in industrial networking & OT cyber security, in hiring a Network & Cyber Security Consultant to join their growing technical team. This is a hands‑on role covering solution design, consultancy, audits, and delivery for industrial customers. Key Responsibilities • Translate customer requirements into practical, scalable network and cyber security solutions., • Propose and present innovative architectures tailored to industrial environments., • Deliver consultancy and engineering work to agreed time, cost, and quality standards., • Lead or support technical workshops and training sessions., • Execute Proof of Value projects., • Mentor junior team members and uphold a collaborative team culture., • Support quality improvement and customer satisfaction initiatives., • Engage cross-functionally to support innovation in products, processes, and customer value., • Provide accurate, reliable technical advice to customers and colleagues., • Deliver consultancy and project work on time and within budget. 🔧 Key Skills (Essential) • CCNA (current) or equivalent networking certification, • CISSP, GICSP or equivalent security certification, • Strong understanding of networking & cyber security products in industrial environments, • Experience working on live Industrial Control Systems, • Solid Microsoft Server OS & general networking knowledge, • Experience with virtualised environments, • Excellent communication & presentation skills (Engineer → C‑Suite) ✨ Desirable Experience • Delivering solutions to security frameworks (ISA/IEC 62443, OG86, CAF, NIST, PAS86), • Cisco, Fortinet + industrial networking (Hirschmann/Belden), • Windows & Linux administration, • Network monitoring, event logging, zones/conduits, • Kali Linux tooling knowledge, • Understanding of SCADA (bonus: AVEVA exposure), • Threat detection & device hardening experience 🌟 Benefits • Quarterly and Yearly Bonus scheme • 7% employer pension • Life assurance (4× salary), • Health Cash Plan • 25 days holiday + buy/sell 5, • Electric car scheme & private use of company cars, • Childcare & Cycle to Work schemes, • Social events • Long‑service awards • and other perks! 💡 Ideal For Consultants or engineers with strong networking + cyber security experience who want a varied, customer‑facing role in industrial/OT environments.

About us Founded in 2008, CitNOW is an innovative, enterprise-level software product suite that allows automotive dealerships globally to sell more vehicles and parts more profitably. CitNOW’s app-based platform provides a secure, brand-compliant solution – for dealers to build trust, transparency and long-lasting relationships. CitNOW Group was formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group’s award winning, collaborative and inclusive culture. About the role Working with both internal and external resource, the Development Lead will help define and implement best-practices as well as ensuring adherence to group target-states and policies (e.g. architecture, security, observability, privacy, data-handling, etc). This is a T-shaped role with the successful candidate expected to act in a lead capacity across both the on-platform and off-platform development efforts, with deep subject-matter expertise in on-platform development. Key responsibilities include: • Oversee the development effort on the product suite, whether delivered internally or externally via a third-party development partner, seeking:, • Adherence to best practice and group policies, • Strong evidence-backed security posture, • Ensuring the Development team is working effectively and delivering value consistently, aligned to the Product roadmap, • Helping to facilitate (and run, where necessary) agile ceremonies, ensuring concerns, barriers, blockers and other items are appropriately raised, escalated and resolved with support of the Product team, • Line-management of development team where required including, but not limited to coaching/mentoring, 1:1 meetings, appraisals and personal development plans, identifying training needs, motivating and managing performance, identifying skill gaps and plans to mitigate them and succession planning, • Working with internal and external talent acquisition stakeholders to assess, interview and select candidates to hire, • Writing job specifications aligned to business and team needs, • Articulate technical debt to Product, highlighting critical timescales (e.g., deprecation dates, supplier switch-offs, etc), • Contribute regularly to conversations around process and systems, to help ensure maximum efficiency across the company, • Supporting the compliance teams with the scoping of penetration tests and the analysis of the findings, to be fed into the product roadmap (aligned to the group remediation schedule), • Supporting the Compliance team with information security assessments, coordinating with the development team and other technical stakeholders to provide guidance on answers We are looking for: • In-depth knowledge of Salesforce Apex, including bulkification, governor limits and async processing, • Strong expertise in Lightning Web Components (LWC) and modern Salesforce UI architecture, • High competency in Salesforce data modelling, security, sharing rules and large data volume handling, • Strong experience with Salesforce integration patterns including REST/SOAP APIs, Platform Events, and Change Data Capture, • Proficiency with Salesforce DevOps processes including CI/CD, source-driven development and release management, • Proven ability to lead complex Salesforce development initiatives and mentor mid-to-senior engineers, • Understanding of event-driven architecture and asynchronous integration patterns, • Working knowledge of AWS services such as Lambda, ECS Fargate, SQS, and DynamoDB is beneficial, • Familiarity with off-platform development in languages such as Java or Go is advantageous, • High level of understanding of architectural patterns and distributed system design principles, • Strong experience working with APIs (both REST and SOAP), • High level of understanding of technical security and secure development methodologies within the Salesforce ecosystem, • Experience working in Agile, multi-team delivery environments, • Experience working with Salesforce Automotive Cloud is beneficial but not essential In addition to a competitive salary, our benefits package is second to none. Employee wellbeing is at the heart of our people strategy, with a number of innovative wellness initiatives such as flexi-time, where employees can vary their start and finish times within our core business hours and/or extend their lunch break by up to 2 hours per day. Employees also benefit from an additional two half days paid leave per year to focus on their personal wellbeing. We recognise the development of our people is vital to the ongoing success of the business and proudly promote a culture of continuous learning and improvement, along with opportunities to develop and progress a successful career with us. The CitNOW Group is an equal opportunities employer that celebrates diversity across our international teams. We are passionate about creating an inclusive workplace where everyone’s individuality is valued. View our candidate privacy policy here - ___

Head of Engineering (AI-First SaaS Platform) £95,000 – £130,000 base + equity (EMI) + benefits Location: UK (Hybrid – Office & Remote) Keepnet is an AI-driven SaaS platform experiencing strong, sustained growth, helping organisations manage human cyber risk at scale. With Agentic AI live in production, Keepnet operates autonomous agents that plan, build, localise, and run security awareness and human risk workflows, supported by strong guardrails, deep observability, and human-in-the-loop controls where required. We are looking for a Head of Engineering to scale these production-grade agentic systems, strengthen platform reliability, and lead global engineering teams to deliver a secure, highly reliable, and operationally mature SaaS platform. This role sits at the intersection of AI-first engineering, distributed systems, and customer impact, working closely with the leadership team, customer success, development, DevOps, and security teams to ensure engineering accelerates, rather than blocks, sustainable growth. This is not a maintenance role. This is a build, scale, and lead role. Why This Role Matters You will own the engineering vision and execution of Keepnet’s core platform, operating across the UK, EU, US, UAE, and Canada, supported by distributed offshore and nearshore teams. Your leadership will directly influence platform stability, delivery predictability, the maturity of AI systems in production, and customer trust as the business scales. What’s In It for You • Strategic ownership of the engineering function end-to-end, • EMI-qualified equity with meaningful upside, • An AI-first environment with production-grade agentic systems, • The opportunity to shape engineering at a critical growth stage, • A structured hybrid working model with strong in-office collaboration, • Own and scale the global engineering organisation, including onshore, nearshore, and offshore teams, • Establish clear delivery standards, communication rituals, and accountability models for distributed teams, • Design and evolve a distributed SaaS architecture using Azure, AWS, Cloudflare, Kubernetes, managed databases, queues, and workers, • Maintain the platform with clear ownership, fast remediation, and a strong bias towards preventing recurring production issues, • Champion AI-assisted software engineering, using tools such as Cursor as part of everyday workflows while keeping engineering judgement and accountability with people, • Embed observability-driven reliability, leveraging metrics, tracing, and tools such as Sentry to proactively detect and prevent incidents, • Lead teams building asynchronous, distributed systems using message queues, background workers, and event-driven patterns, • Ensure high standards of engineering quality and maintainability, making pragmatic trade-offs without compromising system integrity, • Work closely with DevOps on CI/CD pipelines, release safety, and infrastructure resilience, • Translate business priorities into clear technical roadmaps and execution plans, • Support leadership with technical analysis, documentation, budgeting, and reporting, • Build a culture of ownership and production accountability across teams, • Hire, mentor, and retain high-performing engineers and engineering leaders globally You will not be expected to do everything yourself. Success in this role will be measured by platform reliability, delivery predictability, team health, and customer impact. What You’ll Bring • Proven experience leading distributed engineering teams, including offshore and nearshore models, • Strong hands-on background with .NET, Python, and JavaScript/TypeScript, • Deep experience with cloud infrastructure (Microsoft Azure, AWS, Cloudflare), • Strong understanding of Agile and Scrum in distributed environments, • Experience with AI-assisted development workflows, • Experience operating multi-region SaaS platforms at scale, • Strong collaboration with DevOps teams and ownership of CI/CD pipelines, • A security-first mindset, building systems that are secure by design (safe APIs, data protection, least-privilege access), • Excellent communication skills across Slack, Microsoft Teams, and in-person settings, • A leadership approach grounded in clarity, ownership, and delivery Life at Keepnet At Keepnet, engineering is a strategic growth engine, not a support function. What you can expect: • Hybrid working with meaningful in-person collaboration, • Global teams and real-world scale, • Annual leave of 25 days, plus one additional day per year of service, • Enhanced parental leave, • Gym support and a cycle-to-work scheme, • EMI-qualified equity, • Monthly team lunches and quarterly offsites, • A culture that supports learning, experimentation, and continuous improvement Why This Role Is Different This role is for someone who: • Enjoys building what others hesitate to own, • Treats distributed teams as a design challenge, not a compromise, • Knows when to move fast and when stability matters more, • Uses observability and judgement to prevent incidents rather than explain them afterwards, • Understands that culture is a system and builds it deliberately If this resonates with how you work, we would like to hear from you.

Entelligence is seeking an Engineer to support our Palo Alto’s clients. The successful candidate must be able to work in a cross-functional environment and interact with representatives from Entelligence, Palo Alto Networks, and the end-user. As an Engineer for Cortex XSIAM, you will be responsible for assisting with the log migration and detection strategy of our customers. You will work closely with the technical lead to ensure that all of the relevant log sources are onboarded and ingested into XSIAM in accordance with industry best practices and customer requirements. You will then work to determine a suitable detection strategy, helping to protect customers from threats, by designing and implementing correlation rules. RESPONSIBILITIES: • Work with technical lead to develop log ingestion strategy, • Contribute to detection strategy based on industry best practices, • Detail step by step process to ingest high quality log sources, • Perform log source monitoring and optimization, • Create high quality correlation rules, • Tune log sources and correlation rules, • Be an SME for SIEM, Correlation and Log Source Ingestion, • Recognize opportunities where automation can improve analyst alert handling, • Collaborate with internal and external teams to ensure product adoption, • Create technical documentation detailing SIEM aspects of the engagement, • Travel to customer meetings and workshops as needed (10%) JOB REQUIREMENTS: • Strong communication (written and verbal) and presentation skills, both internally and externally, • Fluent English is a requirement - Any other language is a plus, • 3+ years of deploying and integrating (SIEM) to enterprise to large enterprise-level, • Coordinating and conducting event collection, log management, event management, compliance automation, and identity monitoring activities using (SIEM) platforms, • The ability to create and develop correlation and detection rules, within a (SIEM) to support alerting capabilities • Experience working with and deploying a variety of SIEM technologies (i.e Splunk, IBM QRadar), • A proven ability to offer suggestions on detection strategy based on customer requirements, • Ability to understand logs, locating and understanding 3rd party documentation where needed, • Familiarity with reports on the status of the SIEM to include metrics on items such as number of logging sources - log collection rate, and other performance metrics, • Knowledge of Security Analysis & Response a plus, including both endpoint, network & cloud based environments • 3 years experience with Security Operation Centers tooling and processes• Relevant bachelor's degree or industry recognized qualifications (CISSP, GIAC, SIEM Vendor Qualification etc), • Ability to read and understand technical design documentation, • Ability to create technical design documentation BENEFITS • Competitive base salary, • Medical, dental, vision and life insurance, • Vacation, sick time and paid holidays, • Matching 401(k) program ENTELLIGENCE. ALWAYS READY. Since 1997, Entelligence has provided mission critical project delivery capacity for uninterrupted growth and long-term market leadership to the industry’s biggest enterprise IT brands. Our commitment to close working partnerships and a proven approach for sustainable success is why Entelligence is Always Ready to help the world’s technology leaders quickly deliver their most advanced IT solutions to their most important customers.

G4S is currently seeking dedicated and experienced Prison Officers to join the team within the UK Secure Solutions business unit. This is a 3 month rolling contract based in the Caribbean. If you have experience in a similar role and have worked in a UK prison within the last 6 months we would love to hear from you. An up to date full CV is required with your application in order to apply. Roles available: 3 x Prison Officer, 1 x Supervisor Salary: PCO £39,000 per year, £1,000 monthly bonus. Supervisor £42,500 per year, £1,000 monthly bonus. Contract: 3 month rolling (with renewal) Shifts: A mixture including nights, weekends and long days. Hours: To be confirmed by site superintendent and will not normally exceed 48 hours per week. Your Time at Work The Role -To secure, supervise and contribute to the training and rehabilitation of individuals who have been committed by the courts. -To carry out the prison mandate of custody and create an environment whereby prisoners can lead law abiding lives within a safe and healthy prison environment and on their release. -To assist supervising Officers in maintaining order and discipline in the Prison Institution. Key Responsibilities -Maintain custody of prisoners -Carrying out security checks and searching procedures -Supervising prisoners, keeping account of prisoners in your charge and maintaining order -Employing authorised physical control and restraint procedures where appropriate -Taking care of prisoners and their property, taking account of their rights and dignity. -Providing appropriate care and support for prisoners at risk of self harm -Taking an active part in rehabilitation programmes for prisoners -Assessing and advising prisoners, using your own experiences and integrity -Writing fair and perceptive reports on prisoners. -Promote and adhere to all Prison rules and regulations Our Perfect Worker 1. Supervisory and Managerial Responsibility -Supervise prisoners on work assignments, meal times, and recreation. -Supervise visitors to the Prison Institution and undertake patrol duties. -Maintain order and discipline on the Prison premises and among the prisoners. -Coordinates medical assistance for the prisoners in the event that a critical situation occurs. -Responsible for maintaining complete Daily Occurrence records of important events. -Provide reports as required to allow for follow-up action -Operate gates, locks and equipment -Enforce prison routine 2. Judgement and Decisions made -Decision is often made to intercept and avoid escalation of a fluid situation which may have been as a result of misinterpretations, misconceptions, unrest or other serious incidents in the work place (e.g. fights, riots, health hazards, escape of prisoners, prisoner self-harm, smuggling of contraband) -When and how to apply authorised physical control and restraint techniques on prisoners. -When to carry out searches 3. Supervision Received -Instructions received from the Senior Prison Officer on the direction of the Assistant Superintendent and the Deputy Superintendent regarding daily work assignments and shift schedules. 4. Work Complexity -In addition to custodial duties, Prison Officers are called upon to build up and maintain close relationships with those in their charge. This requires Officers to balance discipline with compassion and understanding for those in their charge, along with exercising authority in coping with abusive offenders -The role of a Prison Officer calls for instructing, mentoring, negotiating, counselling and pastoral leadership skills in order to help prepare prisoners to lead useful law abiding lives on release from prison. -Managing prisoners who are limited in literacy and have difficulty following instructions. -Using diplomacy in skilfully assessing situations to avoid unwanted confrontations. -Regularly supervising persons who may be mentally challenged -Regularly dealing with disruptive and abusive prisoners contributes to stressful atmosphere for the Prison Officers. 5. Contacts -Routine daily report logging for management records as well as the provision of detailed reports regarding unusual incidents. -Provision of fair and perspective reports on prisoners to prison management both verbally and written as needed -Frequent contact with prisoners to effect change. This involves issuing of verbal instructions while escorting, supervising, training and maintaining order and discipline. -Verbal exchanges of information with visitors, prisoners' family members, volunteer organizations, Social Welfare Organizations and other external agencies to facilitate the provision and effectiveness of critical pathways to appropriate support, treatment and further assessment. 6. Creativity -Striking a balance between maintaining discipline and order within the Prison Institution, and treating prisoners with dignity, and understanding requires innovation and creativity. -Use diplomacy to get prisoners and co-workers to cooperate and encourage cohesiveness. -Working with different personalities involves some level of creativity. 7. Knowledge -An ability to work within the parameters of a Prison Institution or Correction facility. -Knowledge of Security Management (on the job training). -Excellent oral and written communication skills. -Knowledge of First Aid and Defibrillator procedures. -An ability to assess and observe behaviours Professional Skills Requirements -Continuous training in Security Management. -Must be physically fit and medically capable. -Training in Conflict Resolution. -Training in Control and Restrain Techniques. -Training in Psychology and basic Psychiatry in order to deal with the mentally challenged prisoners. Interpersonal Skills -An ability to communicate effectively with all levels within the Prison Institution. -Be patient. -Be assertive -Be tolerant -Be able to motivate others Supervisory, Management or Leadership Skills -Organizational and planning skills necessary. -An ability to delegate tasks to prisoners. -Time management skills required. -Strength and assertiveness to enable the cooperation of the prisoners. Additional Personal Skills -An ability to be flexible, and alert to respond to emergency situations. -An ability to follow instructions as directed by the Senior Prison Officer. -Team building skills are required. -Understanding reporting lines -Complete accurate record making Key Information and Benefits All travel and accommodation provided £60 per day food allowance In the event of a successful interview, applicants may be subject to additional screening. Individuals must also be in possession of an up to date First Aid certificate and arrange their own travel and health insurance prior to a role commencing. G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! Job Ref: G638 About Staffline Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

We are seeking a Facilities and Maintenance Operative to join a busy in-house team providing essential building maintenance and support services across a large estate. This is a hands-on role where you will assist with: Routine maintenance and repairs Planned maintenance tasks Security of buildings, furniture, and equipment Preparing spaces and logistics for events As a keyholder, you will work on a rota basis to ensure buildings are safe, secure, and ready for use. The role involves early starts, late finishes, and occasional weekend work, so flexibility is essential. What We're Looking For Experience in building support or maintenance roles Ability to undertake general repairs and maintenance tasks Access to own transport (for keyholder duties) A trade background and event support experience (desirable) Strong organisational skills and a proactive approach Additional Details Rota shift pattern (including 6am starts and late finishes) Weekend work as required Enhanced DBS check required This is a fantastic opportunity for someone with a strong work ethic and practical skills who enjoys working as part of a team in a dynamic environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

Job Title: Application Support Analyst Location: Leeds Salary: £39,000-£54,000 Workplace Type: Hybrid (3 days a week in the office) Employment Type: Full-Time WHO WE ARE: We are interactive investor (ii), the UK’s number one flat-fee investment platform, here to help our customers take control of their financial future. For a simple, flat monthly fee we provide a secure home for customer pensions, ISAs and investments. Other providers charge a percentage fee, which means the amount a customer pays increases as their investments grow. Our flat fee stays the same, so ii customers keep more of their money. Additionally, we provide an industry-leading selection of investments and a team generating up-to-date expert insight. This choice and intelligence can help our customers invest in the way that’s right for them. interactive investor has been helping investors for 25 years. Over the years, we have seen market highs and lows, and been resilient throughout. We are proud to have over £45 billion of assets under administration, over 500,000 customers, and to be rated ‘Excellent’ on Trustpilot. PURPOSE OF ROLE: The purpose of this role is the proactive support and management of Interactive Investor’s Corporate Systems application services – covering dealing systems, finance, HR, Risk and Compliance. The responsibilities of the role include: Maintaining availability service levels through proactive management of application/server components and rapid response through monitoring and alerts. Management of application capacity through regular housekeeping, monitoring, and forecasting. Management and monitoring of automated job schedules. Providing operational support of application/server components along with reactive on-call out-of-hours support. Working within a team rota to ensure cover through supported hours (7.00am-5.00pm Mon-Fri) and exception-based out-of-hours support through an on-call rota. Maintaining currency of application/server components through patching and component lifecycle management. Proactively identifying technical improvements / additional features for the supported applications and platforms. Working with Stakeholders to onboard business applications fitting with IT control standards. KEY ACCOUNTABILITIES: • Working to a Service First Culture ensuring that IT does all it can to impact Customer and Employee satisfaction levels, • Build and maintain close working relationships with key IT and business partners to ensure a collaborative working environment, • To proactively monitor system health in terms of availability, performance, and capacity – early identification and remediation of potential issues and rapid response and remediation of live incidents, • Follow Incident Management processes including prompt escalation of faults and incidents, • To plan and implement changes according to Service Management and Change Management processes, • Conduct troubleshooting and root cause analysis and make recommendation to prevent repeating issues, • Carry out housekeeping and maintenance activities for supported infrastructure – maintaining operational supportability, data security, and data integrity through an active currency project, • Create and maintain operating documentation, • Understand and work to IT Service Levels, • Script and automate processes wherever possible – avoiding manual processes and helping to reduce costs, • Keep up to date with infrastructure developments and contribute to future developments and roadmaps., • Provide support and assistance to business and IT change projects – managing and prioritising own workload of service tickets and project tasks COMPETENCIES: • Excellent problem solving and analytical skills, • Able to understand complex technical concepts and translate them into clear, accessible communication for both technical and non-technical audiences, across written and verbal formats., • Strong interpersonal and communication skills, with the ability to collaborate effectively and build relationships across all levels of an organization., • A flexible approach to working hours which may include evenings and weekends., • Experienced in working in a team-oriented, collaborative environment., • Experienced in working and prioritising within a high-pressure, time critical operating environment, • 3rd party supplier interaction and partnering., • Time Management and Prioritisation, • Change Management TECHNICAL CAPABILITIES: Essential: Microsoft Windows Server knowledge Excellent troubleshooting skills (interpreting application debug logs, windows event logs, Wireshark analysis, etc) PowerShell scripting (or strong in other scripting languages) Application configuration (managing registry keys, config files, database settings) Preferred: SQL Server (Database Management, Writing SQL) Jenkins Linux Ability to develop small tools / scripts in a variety of languages KNOWLEDGE AND EXPERIENCE REQUIRED: • Experience working within a financial or regulated environment and supporting regulated change., • Experience of supporting the critical applications of a digital business., • Experience of implementing and running packaged business applications., • Experience / understands how to establish new processes and procedures. BENEFITS: Group Personal Pension Plan – 8% employer contribution and 4% employee contribution Life Assurance and Group Income Protection Private Medical Insurance – Provided by Bupa 25 Days Annual Leave, plus bank holidays Staff Discounts on our investment products Personal & Well-being Fund – Supporting your physical and mental wellness Retail Discounts – Savings at a wide range of high street and online retailers Voluntary Flexible Benefits – Tailor your benefits to suit your lifestyle Please Note: We will do our utmost efforts to respond to all applicants. However, due to the high volume of applications we're currently receiving, if you haven't been contacted within 30 days of application, please consider unsuccessful. interactive investor operates in accordance with the UK Equality Act 2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation—whether direct, indirect, associative, or perceptive

Senior Technical Architect Pay of up to £83,917. Benefits include 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. We are significantly growing our Architecture practice at DWP Digital to ensure we have the capability to design contemporary solutions that are not only secure and scalable, but are built using the latest engineering approaches. We are looking to hire nine roles across various functions, working on projects that build modern applications - not the configuration of off-the-shelf systems. You'll be at the heart of designing solutions that meet complex business needs using the most up to date architectural approaches. Your role will set architectural direction, create technical options and guidance, and work closely with technical and non-technical stakeholders to ensure the services we build are robust, user-centred and aligned to DWP's broader architecture strategy. You'll have a hands on influence to high-profile projects, support major initiatives and design the bespoke digital services that millions of citizens rely on. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience designing architecture across on-prem, cloud and hybrid environments, spanning networking, security, presentation, middleware, database and integration components. Ability to design using principles, patterns, technical radars, standards and reusable practices that guide teams toward high-quality technical decisions. Experience shaping solutions across the full delivery lifecycle; from concept /discovery through to implementation and go-live in agile, waterfall and hybrid environments. Skilled at translating business needs into clear, traceable technical designs that stakeholders can understand and confidently support. Experience applying architecture modelling techniques and tools to design, communicate and represent complex systems. Deep expertise in microservice and API-led architecture, using modern integration techniques, tools and best practice. Strong experience with event-based architecture, including pub-sub patterns, data streaming, modelling approaches, standards and tooling - and how these enable modern, scalable bespoke services. You and your role We're hiring nine new Senior Technical Architects across a variety of teams and functions. The projects you'll shape could include (but are not exclusive to) modernising Disability and Living Allowance service for children and families (DLA), building improved services that support older citizens (Pension Credit), or shaping the architecture for user-facing digital journeys across DWP (DM&E). We're building high-impact digital services, all built using contemporary platforms, tooling and engineering practices. Your expertise in microservices, APIs and event-driven architecture will be central to how we build next-generation digital platforms. We're looking for someone who can provide architectural direction and oversight, ensuring designs are coherent, well-documented and technically sound. This is a leadership level role so you'll also mentor colleagues, support governance and help teams understand the benefits of modern design patterns, reusable components and cross-government alignment. This is an ideal role for someone who enjoys solving large-scale, often unique, technical challenges and thrives in complex digital environments. You should be motivated by the opportunity to shape the future of public-facing services through robust, modern architecture. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer pay up to £83,917. That's £57,946 salary plus a Government Digital and Data Allowance of up to £25,971 subject to our assessment of your capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two stage interview online. Click APPLY for more information and to start your application. TPBN1_UKTJ

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